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Acer 4732Z/4332 manual

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Table of contents for the manual

  • Page 1

    Acer Aspire 4732Z/4332 Notebook Computer Service Guide Service guide files and updates are availab le on the Acer/CSD web site; for more information, go to http://csd.acer .com.tw PRINTED IN T AIW AN[...]

  • Page 2

    ii Acer Aspire 4732Z/4332 Se rvice Guide Revision History Refer to the table below for changes made on this version of the Acer Aspire 4732Z/43 32 Notebook Computer Service Guide. Date Chapter Up dates[...]

  • Page 3

    Acer Aspire 4732Z/4332 Service Guide iii Copyright Copyright © 2009 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chem[...]

  • Page 4

    iv Acer Aspire 4732Z/4332 Se rvice Guide Conventions The following textual conven tions are used in this service guide. SCREEN MESSAGES Denotes actual messages that appear on scre en. NOTE Gives additional information related to the current topic. W ARNING Alert s you to any physical risk or system damage that might result from doing or not do ing [...]

  • Page 5

    Acer Aspire 4732Z/4332 Service Guide v Service Guide Coverage This Service Guide provides you with all technica l information relating to the BASIC CONFIGURA TION decided for our "glo bal" product offering. T o better fit l ocal market requirements and enha nce product competitiveness, your regional office MA Y have decided to extend the [...]

  • Page 6

    vi Acer Aspire 4732Z/4332 Se rvice Guide[...]

  • Page 7

    vii Acer Aspire 4732Z /4332 Service Guide Chapter 1 Features an d Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Display and Cam[...]

  • Page 8

    Acer Aspire 4732Z/4332 Service Guide viii Removing th e Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 LCD Module Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 LCD Module Disassembly Flow chart . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    Aspire 4732Z/4332 Service Guide1 This chapter lists the features and specifications of the Ac er Aspire 4732Z/4332 co mputer . Features This tables in this section list the system featur es and environmental requ irements of the computer . NOTE: The specificati ons listed in this section are for re ference only . The exact configuration of yo ur PC[...]

  • Page 10

    2 Aspire 4732Z/4332 Se rvice Guide Display and Camera Component Descrip tion Display type • 14” WXGA LCD panel • Supported resolut ions: 1366×768, 1360×768 , 1280×768, 1280×720, 1024×768, and 800×600 • 16:9 aspect ratio • Simultaneo us multi-window viewing via Ace r GridVist a • Function control key s for manual adjustment of the [...]

  • Page 11

    Aspire 4732Z/4332 Service Guide 3 Ergonomics and Security Aspect Description Ergonomics • S pill-resistant key board and touchpad • S tatus LED indicators allows const ant monitoring of basic system functio ns • Function control keys al lows convenient control of various system operations • User-programmable la unch button for priority appl[...]

  • Page 12

    4 Aspire 4732Z/4332 Se rvice Guide System T our The pictures and tables in this section illu strate the physical outlook of the computer . T op View Item Icon Component Func tion 1 Integrated webcam Web camera for video communication. (only f or certain models) 2 Display scre en Also call ed Liquid Cryst al Display (LCD), displays computer output. [...]

  • Page 13

    Aspire 4732Z/4332 Service Guide 5 Hotkeys The computer employs hotkeys or key combinations to access most of the computer 's controls like screen brightness and volu me output. T o activate hotkeys, press and hold the < Fn > key before pressing the other key in the hotkey combination Hotkey Icon Functio n Description <Fn> + <F4&[...]

  • Page 14

    6 Aspire 4732Z/4332 Se rvice Guide Rear Vi ew Item Component Function 1 V entilation slot s Enable the computer to st ay cool, even af ter prolonged use. Left V iew Item Icon Component Func tion 1 DC-in jack Connects to th e AC adapter . 2 External display (VGA) port Connects t o a display d evice (e.g., external monitor , LCD projector). 3 Etherne[...]

  • Page 15

    Aspire 4732Z/4332 Service Guide 7 Right Vi ew Item Icon Component Func tion 1 Optical disc drive (ODD) Internal opt ical drive; ac cepts CDs or DVDs. 2 ODD access indicato r Light s up when the optical drive is act ive. 3 ODD eject button Ejects the optica l disc from the drive. 4 Emergency eject hol e Ejects the optica l drive tray when the comput[...]

  • Page 16

    8 Aspire 4732Z/4332 Se rvice Guide Specifications Processor Item Processors T ype Intel Pentiu m Processors for Mobile Mobile Intel Celeron Proc essors T4200 T3400 900 T1600 T1700 575 585 CPU speed 2.0 GHz 2.16 GHz 900 MHz 1.66 GHz 1.83 GHz 2.0 GHz 2.16 GHz Bus speed 800 MHz 667 MHz 100 MHz 667 MHz 667 MHz 667 MHz 667 MHz L2 cache 1 MB 1 MB 128 KB [...]

  • Page 17

    Audio Item Specification Audio c ontroll er Conexant HD-Audio SmartAudio 221 (CX20561 ) Features High-definition audi o system, MS-Sound compatible, built-in ste reo speakers; microphone-in and line -out jacks Wireless LAN Item Specification Model Intel WiFi Link 512AG_MMW / Atheros XB63 / Broadcom BCM43 12 Connector interface Mini Card form factor[...]

  • Page 18

    10 Aspire 4732Z/4332 Se rvice Guide Memory System Memory Item Specification Memory controll er Integrated in the Mobile I ntel GL40/GM45 Express Ch ipset Number of DIMM slot 2 Maximum memory size 32-bit OS: 1 GB per slot; 2 GB maximum system memory 64-bit OS: 2 GB per slot; 4 GB maximum system memory DIMM speed 667 MHz (PC2-5300), 800 MHz (PC2-6400[...]

  • Page 19

    Aspire 4732Z/4332 Service Guide 11 Hard Disk Drive 160-GB HDD Item Specification Product HGST T ravelstar 5K320 Seagate Momentus 5400.5 To s h i b a MKxx55GSX WD Scor pio Blue Model HTS543216L9A300 ST9160310AS MK1 655GSX WD1600BEVT Form factor 2.5 inch Interface SA T A 3.0 Sector size (bytes) 512 Data buf fer (MB) 8 Rotati onal speed (RPM) 5400 Int[...]

  • Page 20

    500-GB HDD Item Specification Product Hitachi T ravelstar 5K500.B Seagate Momentus 5400.6 To s h i b a MKxx55GSX WD Scor pio Blue Model HTS545050B9A300 ST9500325AS MK5 055GSX WD5000BEVT Form factor 2.5 inch Interface SA T A 3.0 Sector size (bytes) 512 Data buf fer (MB) 8 Rotati onal speed (RPM) 5400 Interface transfer rate 300 MB/s Seek time, typic[...]

  • Page 21

    Aspire 4732Z/4332 Service Guide 13 Optical Disc Drive Item Specification Brand LG Panasonic PLDS Sony NEC Model GT 2 0 N UJ880A DS-8A3S Optiarc AD-7580S Drive type Super Multi Slim DVD Rewriter Write/rea d speed 8x T emperature, operating 5 to 50 °C T ray height (mm)) 12.7 Dimension (W x D, mm) 128 × 127 128 × 129 128 × 126.1 128 × 129 Weight [...]

  • Page 22

    14 Aspire 4732Z/4332 Se rvice Guide Battery Pack Item Specification Brand Panasonic, Samsung, Sanyo, Simplo, Sony Capaci ty 4400 mAh Pack cap acity 6 ce lls, 2.0 mAh Ty p e Lithium-ion, 3S2P Power Management ACPI mode Description G3 • Mechanical Of f - All devices in the system are turned of f completely . No electrical current is running through[...]

  • Page 23

    Aspire 4732Z/4332 Service Guide 15 Phoenix SecureCore Setup Utility Phoenix SecureCore Setup Ut ility is a hardware configuration progra m built into your system's Basic Input/ Output System (BIOS). Since most systems are already properly co nfigured and optim ized, there is normally no need to ru n this utility . Y ou will need to run this ut[...]

  • Page 24

    16 Aspire 4732Z/4332 Se rvice Guide Accessing the Setup Utility 1. T urn on the computer . If the computer is already turned on, sa ve your data and close a ll open applications, then restart the computer . 2. During POST , press F2 . If you fail to press F2 before POST is completed, you will need to restart the computer . Use the left ( ) and righ[...]

  • Page 25

    Aspire 4732Z/4332 Service Guide 17 Navigating through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Set up Utility . The table below lists these legend keys and their respective functions. Key Function and T o move between selectio ns on[...]

  • Page 26

    18 Aspire 4732Z/4332 Se rvice Guide Information The Information menu screen displays a summary of your co m puter hardware information. These information are necessary for troubleshooting and may be required whe n asking for technical support. Phoenix SecureCore(tm) Setup Utility Main CPU T ype: CPU Speed: IDE0 Model Name: IDE0 Serial Number: A T A[...]

  • Page 27

    Aspire 4732Z/4332 Service Guide 19 Main The Main menu screen allows you to configure the basic system settings. Phoenix SecureCore(tm) Setup Utility Main Item Specific Help <T ab>, <Shift-T ab>, or <Enter> selects field. System T ime: System Date: System Memory: Extended Memory: Video Memory: Quiet Boot: Network Boot: F12 Boot Men[...]

  • Page 28

    20 Aspire 4732Z/4332 Se rvice Guide Security The Sec urity menu screen contains parameters that hel p safeguard and protect you r computer from unauthorized use. Phoenix SecureCore(tm) Setup Utility Main F1 Esc Help Exit Select Item Select Menu Change V alues Select Sub-Menu -/+ Enter F9 F10 Setup Defaults S a v e a n d E x i t Information Security[...]

  • Page 29

    Aspire 4732Z/4332 Service Guide 21 Setting a system password Note the following before you define a system password: • The maximum length of password contains 8 alphanumeric characters—A - Z, 0 - 9, and ‘;’ (for French keyboard). • System passwords ar e case-insensitive. • When you are prompted to enter a password, you have three tries [...]

  • Page 30

    22 Aspire 4732Z/4332 Se rvice Guide 4. Retype the new password to veri fy the first entry , then press Enter . Y ou will be prompted to save the new password. 5. Press Enter . 6. Press F10 to save the password and close the Setup Utility . T o remove a system password: 1. Select a password p arameter , th en press Enter . The password box appears. [...]

  • Page 31

    Aspire 4732Z/4332 Service Guide 23 Boot The Boot menu screen allows users to set the preferred dr ive sequence in which the Setup Utility attempts to boot the operating system. Phoenix SecureCore(tm) Setup Utility Main Item Specific Help U s e < > o r < > t o select a device, then p r e s s < F 6 > t o m o v e i t u p t h e l i s [...]

  • Page 32

    24 Aspire 4732Z/4332 Se rvice Guide Exit The Exi t menu screen lists the exit opti ons to quit from the Setup Utility . Phoenix SecureCore(tm) Setup Utility Main Item Specific Help E x i t S y s t e m S e t u p a n d save your changes to CMOS. F1 Esc Help Exit Select Item Select Menu Change V alues Select Sub-Menu -/+ Enter F9 F10 Setup Defaults S [...]

  • Page 33

    Acer Aspire 4732Z/4332 Service Guide 25 This chapter provides step-by -step instructions on how to disassemble the comp uter for maintenance and troubleshooting purposes. Disassembly T ools In performi ng the disassembly p rocess, you will nee d the followi ng tools: • Wrist-grounding strap and conductive mat for p reventing electrostatic dischar[...]

  • Page 34

    26 Ace r Aspire 4732Z/4332 Servi ce Guide System Screw List Listed below are the screw types used in this sy stem, plus their corresponding part numbers. NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with their corre sponding componen ts to avoid mismatches when p utting back th e compo[...]

  • Page 35

    Acer Aspire 4732Z/4332 Service Guide 27 External Modules Disassembly External Modules Di sassembly Flowchart Code Part Number Ty p e Color A 86.00E33.736 M2.5 x L6 Black B 86.00A02.140 M2 x L4 Black C 86.9A554.4R0 M3 x L3 Silver D 86.9A552.4R0 M2 x L4 Black E 86.00E25.723 M2 x L3 Black[...]

  • Page 36

    28 Ace r Aspire 4732Z/4332 Servi ce Guide Removing the Battery Pack 1. Slide the battery lock to the unlock position (1) . 2. Slide the battery latch all the way th rough to rele ase the batt ery pa ck. 3. Remove the battery pack from it s bay . IMPORT AN T : The battery has been highlighted with a yellow ci rcle in the above image. Detach the batt[...]

  • Page 37

    Acer Aspire 4732Z/4332 Service Guide 29 Removing the Lower Case Cover 1. Perform the “ Removing the Battery Pack ” procedure on the previous p age. 2. Remove the screws securing the lower case cover . Ty p e Quantity Color To r q u e Part Number M2.5 x L6 1 (#1) Black 3.0 kgf-cm 86.00E33.736 M2 x L4 3 (#2-4) Black 1.6 kgf-cm 86.00A02.140 3. Pry[...]

  • Page 38

    30 Ace r Aspire 4732Z/4332 Servi ce Guide Removing the Memory Modules 1. Perform the “ Removing the Lowe r Case Cover ” procedu re on page 29 . 2. Push out the latches on both sides of the DIMM 1 slot. 3. Remove the memory module from its slot. 4. Repeat steps 2 and 3 to remove the DIMM 2 slot module.[...]

  • Page 39

    Acer Aspire 4732Z/4332 Service Guide 31 Removing the Hard Disk Drive 1. Perform the “ Removing the Lowe r Case Cover ” procedu re on page 29 . 2. Grasp the black mylar tab and u se it to slide the HDD assembly from its connector . 3. Remove the HDD assembly from its comp artment. 4. Remove the screws on the HDD bracket. Ty p e Quantity Color To[...]

  • Page 40

    32 Ace r Aspire 4732Z/4332 Servi ce Guide 5. Remove the bracket from the HDD module. Removing the WLAN Module 1. Perform the “ Removing the Battery Pack ” procedure on pag e 28 . 2. Remove the screw securing the WLAN module compartment cover . Ty p e Quantity Color To r q u e Part Number M2 x L4 1 Bl ack 1.6 kgf-cm 86.00A02.140 3. Pry loose the[...]

  • Page 41

    Acer Aspire 4732Z/4332 Service Guide 33 4. Remove the WLAN module label sticker . 5. Disconnect the main and auxiliary anten nas from the WLAN module. 6. Remove the screw securing the WLAN module. Ty p e Quantity Color To r q u e Part Number M2 x L4 1 Bl ack 1.6 kgf-cm 86.9A552.4R0[...]

  • Page 42

    34 Ace r Aspire 4732Z/4332 Servi ce Guide 7. Remove the WLAN module from its slot. Removing the Optical Disc Drive 1. Perform the “ Removing the Lowe r Case Cover ” procedu re on page 29 . 2. Remove the screw securing the ODD to the main unit. Ty p e Quantity Color To r q u e Part Number M2.5 x L6 1 Black 3.0 kgf-cm 86.00E33.736 3. Use a plasti[...]

  • Page 43

    Acer Aspire 4732Z/4332 Service Guide 35 4. Remove the screw secu ring the ODD bracket . Ty p e Quantity Color To r q u e Part Number M2 x L3 1 Bl ack 1.6 kgf-cm 86.00E25.723 5. Detach the ODD br acket from th e module . 6. Detach the ODD bezel from the module.[...]

  • Page 44

    36 Ace r Aspire 4732Z/4332 Servi ce Guide Main Unit Disassembly Main Unit Disassembly Flowc hart Code Part Number Ty p e Color A 86.00E33.736 M2.5 x L6 Black F 86.00E34.738 M2.5 x L8 Black G 86.00E13.524 M2 x L4 Black CAUTION: T o avoid scratching or damaging the LCD panel , cover it with a protective film before disassem bling the main unit.[...]

  • Page 45

    Acer Aspire 4732Z/4332 Service Guide 37 Removing the Middle Cover 1. Perform the “ Removing the Lowe r Case Cover ” procedu re on page 29 . 2. Perform the “ Removing the WLAN Module ” proced ure on page 32 . 3. Use a plastic flat screwdr iver to pry loose the middle cover . S tart on the right sid e, continue to the center side, move toward[...]

  • Page 46

    38 Ace r Aspire 4732Z/4332 Servi ce Guide 3. Slide the keyboard towards the LCD m odule, then once it’s detached from th e upper case, turn it over the palmrest to gain access to the keyboard cabl e. 4. Disconnect the keyboard cabl e from its mainboard connector. Removing the LCD Module 1. Perform the “ Removing the Keyboard ” procedure on pa[...]

  • Page 47

    Acer Aspire 4732Z/4332 Service Guide 39 3. Detach the LCD cable from its upper case latch. 4. Detach the WLAN antennas from their upper case latches. 5. Pull out the WL AN antennas fr om underneath the computer .[...]

  • Page 48

    40 Ace r Aspire 4732Z/4332 Servi ce Guide 6. T urn the unit over to the base side. 7. Remove the bottom hinge screws securing the LCD module. Ty p e Quantity Color To r q u e Part Number M2.5 x L6 2 Black 3.0 kgf-cm 86.00E33.736 8. T urn the unit over again to remove the top LCD hinge scre ws. 9. Remove the top hinge screws securing the LCD module.[...]

  • Page 49

    Acer Aspire 4732Z/4332 Service Guide 41 Removing the Upper Case 1. Perform the “ Removing the LCD Module ” procedure on page 38 . 2. Disconnect the following system cables from their board connectors. • S peake r cable • Power FFC • T ouchpad board cable (TP A D1)[...]

  • Page 50

    42 Ace r Aspire 4732Z/4332 Servi ce Guide 3. T urn the unit over to the base side. 4. Remove the bottom screws securing the upper case to the lower case. Ty p e Quantity Color To r q u e Part Number M2.5 x L6 8 Black 3.0 kgf-cm 86.00E33.736 5. T urn the unit over again to remove the top upper case screws. 6. Remove the upper case rubber pads. 7. Re[...]

  • Page 51

    Acer Aspire 4732Z/4332 Service Guide 43 8. Pry loose the upper case from the lower case to detach the forme r . Removing the Speakers 1. Perform the “ Removing the Upper Case ” procedure on p age 41 . 2. Detach the speaker cables from their upper case latches. 3. Remove the screws securing the left and right speakers. Ty p e Quantity Color To r[...]

  • Page 52

    44 Ace r Aspire 4732Z/4332 Servi ce Guide 4. Remove the left and right speakers from the upper case. Removing the Power Board 1. Perform the “ Removing the Upper Case ” procedure on p age 41 . 2. Remove the screw secu ring the pow er board. Ty p e Quantity Color To r q u e Part Number M2 x L4 1 Bl ack 1.6 kgf-cm 86.00E13.524 3. Remove the power[...]

  • Page 53

    Acer Aspire 4732Z/4332 Service Guide 45 4. Disconnect the power FFC from the power board. Removing the T ouchpad Board 1. Perform the “ Removing the Upper Case ” procedure on p age 41 . 2. Disconnect the touchpad cable from the touchpad board. 3. Remove the screw securing the touchpad board bracket. Ty p e Quantity Color To r q u e Part Number [...]

  • Page 54

    46 Ace r Aspire 4732Z/4332 Servi ce Guide 4. Remove the touchpad board bracket from the upper case. 5. Carefully pry loose the touchpad board from the upper case to detach it. CAUTION: T he touchpad board is glued to the upper case. Remove the touchpad board onl y if it is defective. IMPORT AN T : A circuit board that is >10 cm 2 has been highli[...]

  • Page 55

    Acer Aspire 4732Z/4332 Service Guide 47 Removing the Mainboard 1. Perform the “ Removing the Upper Case ” procedure on p age 41 . 2. Remove the mainboard from the upper case. IMPORT AN T : A circuit board that is >10 cm 2 has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this typ[...]

  • Page 56

    48 Ace r Aspire 4732Z/4332 Servi ce Guide 3. Loosen the heat sink screws. Ty p e Quantity Color To r q u e Part Number – 4 Silver 1.6 kgf-cm – 4. Remove the heat sink fan from the mainboard. Removing the Processor 1. Perform the “ Removing the Heat Sink Fan (HSF) Assembly ” procedure on page 47 . 2. Remove the CPU label sticker .[...]

  • Page 57

    Acer Aspire 4732Z/4332 Service Guide 49 3. Use a flat screwdriver to turn the processor so cket lock counter-clockwise to the unlock position. 4. Hold the processor by its edges and ca refully remove it from its socket. CAUTION: DO NOT lay the processor on its base to avoid bending or damaging the pins underne ath it. IMPORT AN T : When installing [...]

  • Page 58

    50 Ace r Aspire 4732Z/4332 Servi ce Guide LCD Module Disassembly LCD Module Disassembly Flowchart Code Part Number Ty p e Color A 86.00E33.736 M2.5 x L6 Black H 86.00F87.735 M2.5 x L5 Black I 86.00C07.220 M2 x L3 Silver[...]

  • Page 59

    Acer Aspire 4732Z/4332 Service Guide 51 Removing the LCD Bezel 1. Perform the “ Removing the LCD Module ” procedure on page 38 . 2. Remove the rubber pads covering the LCD bezel screws. 3. Remove the screws securing the LCD bezel. Ty p e Quantity Color To r q u e Part Number M2.5 x L6 4 Black 3.0 kgf-cm 86.00E33.736 4. Carefully pry loose the b[...]

  • Page 60

    52 Ace r Aspire 4732Z/4332 Servi ce Guide 5. Detach the LCD bezel from the LCD case. Removing the Lid Magnet 1. Perform the “ Removing the LCD Bezel ” procedure on page 51 . 2. Remove the tape covering the lid magnet. 3. Remove the lid magnet from the LCD bezel.[...]

  • Page 61

    Acer Aspire 4732Z/4332 Service Guide 53 Removing the LCD Panel 1. Perform the “ Removing the LCD Bezel ” procedure on page 51 . 2. Detach the LCD cable and WLAN antennas from their LCD case latches. 3. Disconnect the CCD board cable. 4. Remove the screws securing the LCD hinges to the LCD case. Ty p e Quantity Color To r q u e Part Number M2.5 [...]

  • Page 62

    54 Ace r Aspire 4732Z/4332 Servi ce Guide 5. Remove the LCD panel from the LCD case. Removing the LCD-CCD Coaxial Cable 1. Perform the “ Removing the LCD Panel ” procedure on page 53 . 2. Detach the CCD end of the LCD-CCD coaxial cable from the LCD panel. 3. Detach the clear adhesive tape protecting the LCD FPC cable connector , then disconnect[...]

  • Page 63

    Acer Aspire 4732Z/4332 Service Guide 55 Removing the LCD Panel Brackets 1. Perform the “ Removing the LCD Panel ” procedure on page 53 . 2. Remove the screws securing the LCD panel brackets. Ty p e Quantity Color To r q u e Part Number M2 x L3 8 Si lver 1.6 kgf-cm 86.00C07.220 Removing the WLAN Antennas 1. Perform the “ Removing the LCD Panel[...]

  • Page 64

    56 Ace r Aspire 4732Z/4332 Servi ce Guide Removing the CCD Board 1. Perform the “ Removing the LCD Panel ” procedure on page 53 . 2. Pry loose the CCD board from the LCD case to remo ve it. CAUTION: The CCD board is glue d to the LCD case. Remove the CCD b oard only if it i s defective.[...]

  • Page 65

    Acer Aspire 4732Z/4332 Service Guide 57 This chapter list the POST error in dicators and BIOS beep codes, as well general troubles hooting instructions. POST Error Indicators When a system error is detected durin g POST (Power On Self T ext), the Se tup Utility will switch to diagno stic mode and will either: • Displays a POST error message, or ?[...]

  • Page 66

    58 Ace r Aspire 4732Z/4332 Se rvice Guide Power-on indicator turns off and LCD is blank. • Power source (battery pack and power adapter .) See “Power System Check” section on page 64 . • Make sure all connectors are c onn ected tightly and correctly . • Reinstall the DIMM. • Mainboard Power-on indicator turns on and LCD is blank. • Po[...]

  • Page 67

    Acer Aspire 4732Z/4332 Service Guide 59 POST Beep Codes When no POST error message is displayed but the co mputer stops during POST , listen for beep codes. Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST value[...]

  • Page 68

    60 Ace r Aspire 4732Z/4332 Se rvice Guide 45h POST device initialization 46h 2-1-2-3 Check ROM copyright noti ce 48h Check video con figuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright no tice 50h Display CPU type a[...]

  • Page 69

    Acer Aspire 4732Z/4332 Service Guide 61 8Ah Initialize Extended BIOS Data Area 8Bh T est and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controlle rs 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards [...]

  • Page 70

    62 Ace r Aspire 4732Z/4332 Servi ce Guide BIOS Beep Codes for Boot Block in Flash ROM Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h[...]

  • Page 71

    Acer Aspire 4732Z/4332 Service Guide 63 T roubleshooting Procedure Perform the foll owing proced ure to determine th e cause of a computer pr oblem. 1. Obtain the failure symptoms in as much detail as possible. 2. V erify the symptoms by atte mpting to recreate the fail ure by runn ing the diagnostic tests or repeating the same operation. 3. Discon[...]

  • Page 72

    64 Ace r Aspire 4732Z/4332 Se rvice Guide Memory Check NOTE: Make sure that the DIMM is properly installed into the conne ctor . A loose co nnection can cause an error . Do the following: 1. Boot from the diagnostic diskette and start the diagnostic program. 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow[...]

  • Page 73

    Acer Aspire 4732Z/4332 Service Guide 65 T ouchpad Check If the touchpad doesn’t work, do the fo llowing procedures in sequence to correct the problem. Do no t replace a non-defective FRU: 1. After rebooting, run the T racking Pad PS2 M ode Driver . For example Syn touch driver . 2. Run the utility with the PS/2 mouse functi on and check if the mo[...]

  • Page 74

    66 Ace r Aspire 4732Z/4332 Se rvice Guide[...]

  • Page 75

    Acer Aspire 4732Z/4332 Service Guide 67 This chapter shows the block diagram and board layout of the Acer Aspi re 4732Z/4332 computer . Procedu res for clearing the BIOS and HDD passwords, as well as instructions for BIOS recovery are also provided. Block Diagram The core subsystems of the Acer Aspire 4732Z/4332 are depicted in the foll owing block[...]

  • Page 76

    68 Ace r Aspire 4732Z/4332 Servi ce Guide Mainboard Layout This section shows the ma jor mainboard components T op View Item Code Component 1 LCD1 LCD-CCD coaxial cable connector 2 POWERCN1 Power board cable connector 3 SPK1 S peaker cable connect or 4 TP AD1 T ouchpad board cable con nector 5 KB1 Keyboard cable connector 6 CARD1 5-in-1 card reader[...]

  • Page 77

    Acer Aspire 4732Z/4332 Service Guide 69 Bottom Vi ew Item Code Component 1 BA T1 Battery pack connecto r 2 HDD1 HDD module connector 3 DC1 DC-in jack 4 CNt1 VGA port 5 FA N 1 Heat sink fan cable con nector 6 RJ1 Ethernet port 7 USB1 USB 2.0 ports 8 USB2 9 MC1 Microphone-in jack 10 LOUT1 Line-out jack 11 NB1 Mobile Intel GM45 or GL40 GMCH 12 DM2 DIM[...]

  • Page 78

    70 Ace r Aspire 4732Z/4332 Servi ce Guide Clearing a BIOS Password T o clear a lost BIOS p assword (use r or supervisor password) you need to short the G61hardware gap located near the HDD connector . H/W Gap Default Setting Function G61 Open (normal) Short to clear the user and supervisor passwords. T o clear a BIOS password: 1. T urn off the comp[...]

  • Page 79

    Acer Aspire 4732Z/4332 Service Guide 71 Unlocking the HDD T o regain access to your computer if you lose t he HDD p assword, you need to generate a master password and unlock your hard drive. T o unlock the hard drive: 1. Open the computer in a DOS environment. 2. T ype the foll owing command: A> unlock6 XXXXX 00 3. Press Enter to display the c[...]

  • Page 80

    72 Ace r Aspire 4732Z/4332 Se rvice Guide Performing a BIOS Recovery 1. Shut down the BIOS failed-computer . 2. Connect the USB storage device containing the BIOS reco very crisis disk files to the failed computer . 3. Press and hold <F n> + <Esc> keys (this is the BIOS recovery hotkey), then press the p ower button. The system will now[...]

  • Page 81

    Acer Aspire 4732Z/4332 Service Guide 73 This chapter gives you the FRU (Field Repl aceabl e Unit) listing of the Aspire 4732Z/4332 computer global configurations. Refer to this l ist when ordering fo r repa ir part s or for RMA (Return Merchandise Authorization). IMPORT AN T : Part number changes will not b e noted in this pr inted Service Guide. T[...]

  • Page 82

    74 Ace r Aspire 4732Z/4332 Servi ce Guide Acer Aspire 4732Z/4332 Exploded Diagram[...]

  • Page 83

    Acer Aspire 4732Z/4332 Service Guide 75 No. Component Part Name Part Number 1 LCD case LED LCD COVER 14" IMR BLUE W/ANTENNA*2 & LOGO PLA TE 60.PGL01.003 2 LCD panel LED LCD MODULE 14" WXGA GLARE BLUE W/CAMERA 0.3M & ANTENNA*2 FOR NORMA L 6M.PGL01.002 LED LCD 14" WXGA LG LP140W H1-TLA1 GLARE LF 220NIT 8MS 500:1 LK.1400D.004 LE[...]

  • Page 84

    76 Ace r Aspire 4732Z/4332 Se rvice Guide 10 Keyboard (continuation) KEYBOARD EM-4TV2 HM41 INTERNAL 14 ST ANDARD 87KEYS BLACK SWIS S KB.I140A.192 KEYBOARD EM-4TV2 HM41 INTERNAL 14 ST ANDARD 87KEYS BLACK DANISH KB.I140A.177 KEYBOARD EM-4TV2 HM41 INTERNAL 14 ST ANDARD 87KEYS BLACK IT ALI AN KB.I140A.183 KEYBOARD EM-4TV2 HM41 INTERNAL 14 ST ANDARD 87K[...]

  • Page 85

    Acer Aspire 4732Z/4332 Service Guide 77 15 Hard disk drive HDD 160GB 5400RPM SA T A HGST HTS543216L9A300 F/ W:C 30 C KH.16008.022 HDD 160GB 5400RPM SA T A SEAGA TE ST9160310AS F/ W:2010 KH.16007.019 HDD 160GB 5400RPM SA T A TOSHIBA LIBRA-BS MK1655GSX F/W :FG0101J 5.4 KH.16001.034 HDD 160GB 5400RPM SA T A WD WD1600BEVT -22ZCT0 FW:1 1.01A1 1 KH.16004[...]

  • Page 86

    78 Ace r Aspire 4732Z/4332 Servi ce Guide Acer Aspire 4732Z/4332 FRU List Please note tha t Aspire 4732Z/4332 (HM41_MV) is extended project from eMachine s D725/D525 (HM40_MV). The two projects have a lot of common part s. Blue are new added items on Aspire 4732Z/4332, red means diff erent items from eMac hines D725/D525. Please still refer to serv[...]

  • Page 87

    Acer Aspire 4732Z/4332 Service Guide 79 POWER CORD 7.5A 250V 3P AUSTRALIA BK 27.03 218.021 POWER CORD 7A 125V 2PIN JAP AN 27.03518.161 Category Part Name Part Number Battery pack BA TTERY SIMPLO AS-2009 A LI -ION 3S2P LGC 6 CELL 4400MAH MAIN COMMON LGC 2. 2AH (S3) BT .00607.06 6 BA TTERY SANYO AS-2009A LI-ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON 2[...]

  • Page 88

    Category Part Name Part Number Cables T ouchpa d board cable TOUCHP AD CABLE 50.4BW01.01 1 TOUCHP AD CABLE 50.4BW01.001 Power board cable POWER BUTTON BOARD CABLE 50.4BW02.01 1 POWER BUTTON BOARD CABLE 50.4BW02.001 LCD-CCD coaxial cable LED LCD/CAMERA CABLE 50.4BW03.01 1 LED LCD/CAMERA CABLE 50.4BW03.001 Case/cover/bracket asse mbly Lower case LOWE[...]

  • Page 89

    Category Part Name Part Number T ouchpa d board bracket TOUCHP AD BRACKET 33.N4401.001 ODD bracket OPTICAL BRACKET 33.N4401.002 ODD bezel DVD-RW SUPER-MUL TI BEZEL 42.N4401.004 HDD bracket HDD BRACKE T 33.N4401.003 xD dummy card CARD READER DUMMY CARD 42.TQ901.003 LCD case LED LCD COVER 14" IMR BLUE W/ANTENNA *2 & LOGO PLA TE 60.PGL01.003 [...]

  • Page 90

    Category Part Name Part Number Memory mo dule SODIMM 1GB DDRII667 ELPIDA EBE1 1UE6ACUA- 6E-E KN.1GB0G .01 2 SODIMM 1GB DDRII667 NANY A NT1G T64UH8D0FN-3C LF (0.07U) KN.1GB09.008 SODIMM 1GB DDRII667 MICRON MT8HTF12864HDY -667G1 LF KN.1GB03.026 SODIMM 1GB DDRII667 SAMSUNG M470T2864EH3-CE6 LF KN.1GB04.010 SODIMM 1GB DDRII667 HYNIX HMP1 12S6EFR6C- Y5 L[...]

  • Page 91

    Category Part Name Part Number DVD-RW drive DVD-RW SUPER-MUL TI MODULE 8X SA T A 6M.N4401.001 ODD SONY SUPER-MUL TI DRIVE 12.7MM TRA Y DL 8X AD-7580S LF W/O BEZEL SA T A KU.0080F .004 ODD PLDS SUPE R-MUL TI DRIVE 12.7MM TRA Y DL 8X SA T A DS-8A3S LF W/O BEZEL KU.0080D.040 ODD P ANASONIC SUPER-MU L TI DRIVE 12.7MM TRA Y DL 8X SA T A UJ880A LF W/O BE[...]

  • Page 92

    Category Part Name Part Number Keyboard KEYBOARD EM-4TV 2 HM41 INTERNAL 14 ST ANDARD 86KEYS BLACK US INTER NA TIONAL KB.I140A.196 KEYBOARD EM-4TV 2 HM41 INTERNAL 14 ST ANDARD 86KEYS BLAC K GREEK KB.I140A.181 KEYBOARD EM-4TV 2 HM41 INTERNAL 14 ST ANDARD 86KEYS BLACK CHINES E KB.I140A.176 KEYBOARD EM-4TV 2 HM41 INTERNAL 14 ST ANDARD 86KEYS BLACK THA [...]

  • Page 93

    Category Part Name Part Number Keyboard (continu ation) KEYBOARD EM-4TV 2 HM41 INTERNAL 14 ST ANDARD 87KEYS BLACK US W / CANADIAN FRENCH KB.l140A.198 KEYBOARD EM-4TV 2 HM41 INTERNAL 14 ST ANDARD 87KEYS BLACK CZE CH SLOV AK KB.l140A.175 KEYBOARD EM-4TV 2 HM41 INTERNAL 14 ST ANDARD 91KEY S BLACK JAP ANES E KB.l140A.184 LCD panel LED LCD MODULE 14&quo[...]

  • Page 94

    Acer Aspire 4732Z/4332 Service Guide 86 This chapter provides features summary for each of the three Acer Asp ire 4732Z/4332 computer model configurations. Click the paper clip icon below for detailed model configurations. Model Definition and Configurations Appendix A[...]

  • Page 95

    Acer Aspire 4732Z/4332 Service Guide 87 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested for both the Home Basi c and Home Premium editions of Microsoft’s Windows V ista operating system. Refer to the following lists for components, adapter ca rds, and periph[...]

  • Page 96

    88 Ace r Aspire 4732Z/4332 Se rvice Guide USB modem Huawe i E220 USB Modem 3G USB hard drive Transcend 2.5" Portable 80 GB HDD USB optical drive Logitec CD-R W+ DVD-ROM combo drive Plextor DVD+R/RW USB flash drive A-Data 16 GBPD16 Vist a Apacer 256 MB Handy Drive Apacer 2 GB Fl ash Drive Memor y Key Apacer 8 GB AH42 1 IBM 128 MB USB Memory Key[...]

  • Page 97

    Item Compatible Software Games Activision - Call of Duty 4: Modern W arfare (CD-04-293) Atari - Unreal T ournament 2004 (CD-04-140) Blizzard - World of W arcraft: The Burning Crusade Eidos - Lara Croft T omb Raider: Anniversary (CD-04-272) Electronic Arts q Crysis (CD-04-289) q Command & Conquer 3: T iberium Wa rs (CD-04-268) ID Softwa re - Qua[...]

  • Page 98

    Acer Aspire 4732Z/4332 Service Guide 90 This section describe s online technical support services availa ble to help you repair your Acer products. If you are a distributor , deal er , ASP or TPM, please re fer your technical que ries to your local Acer branch office. Acer branch of fices and regional business units can access our website. However [...]

  • Page 99

    Acer Aspire 4732Z/4332 Service Guide 91 A AC adapter part number 78 specifications 13 troubleshooting 64 ACPI compliance 2 ACPI modes 14 antivirus software 14 audio line-out jack 6 microphone-in jack 6 specifications 9 auxiliary input device 63 B backlight on/off key 5 basic input/output system, see BIOS 15 battery pack compartment 7 connector 69 i[...]

  • Page 100

    92 Ace r Aspire 4732Z/4332 Se rvice Guide optical disc drive 34 WLAN module 32 xD dummy card 28 F Field Replaceable Unit, see F RU list 73 FRU list components list 78 exploded view 74 part number updates 73 function keys, see hotkeys 2 G GL40 GMCH 69 GM45 GMCH 69 graphics controller 1 H hard disk drive access password 20 bracket, part number 81 bra[...]

  • Page 101

    Acer Aspire 4732Z/4332 Service Guide 93 component identifica tion 68 part number 79 remove 47 top view 68 media access indicator 5 media storage 1 memory compartment cover, location 7 DIMM slots 69 specifications 10 troubleshooting 64 memory module check size 19 compartment 7 part number 82 remove 30 specifications 10 microphone-in jack 6 middle co[...]

  • Page 102

    94 Ace r Aspire 4732Z/4332 Se rvice Guide sleep mode description 14 hotkey 5 software specifications operating system 2 power management 2 speakers connector 68 hotkey 5 location 4 part number 85 remove 43 specifications AC adapter 13 antivirus 14 audio 9 battery pack 14 BIOS 14 Bluetooth 9 card reader 9 display 13 Ethernet controller 9 hard disk d[...]

  • Page 103

    Acer Aspire 4732Z/4332 Service Guide 95 compatibility test 88 module slot 69 module, part number 79 module, remove 32 specifications 9 X xD dummy card part number 81 remove 28[...]