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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ADDER 5000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ADDER 5000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ADDER 5000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ADDER 5000 should contain:
- informations concerning technical data of ADDER 5000
- name of the manufacturer and a year of construction of the ADDER 5000 item
- rules of operation, control and maintenance of the ADDER 5000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ADDER 5000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ADDER 5000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ADDER service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ADDER 5000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ADDER 5000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
LOC REM VNC 100 LNK PWR www.adder .com AdderV iew CA TxIP 5000 User Guide [...]
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Page 2
1 Contents - page 2 Contents Intr oduction Welcome ...................................................................................... 4 Creating larger installations[...]
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Page 3
2 HT Operation The front panel indicators ........................................................ 31 Accessing the AdderView CA TxIP 5000 ..............................[...]
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Page 4
3 Appendix 3 - VNC viewer connection options ......................... 71 Colour/Encoding ................................................................... 71 Inputs .[...]
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Page 5
4 Power switch CAM CAM CAM CAM CAM CAM LOC REM VNC 100 LNK PWR www.adder.com IP network/ Internet I ntroduction Thank you for choosing the AdderView CA TxIP 5000 from Ad[...]
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Page 6
5 Cr eating larger installations Alone, the AdderView CA TxIP 5000 can support sixteen host computers and allow up to five users (four global and one local) to concurre[...]
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Page 7
6 AdderView CA TxIP 5000 features - fr ont and r ear The AdderView CA TxIP 5000 units pack a great deal of functionality into a compact space. It occupies half of a sing[...]
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Page 8
7 What’ s in the box Power adapter and country- specific power lead CD-ROM x 2 Slave power switches for connection to AdderView CA TxIP 5000 or master power switch Pa[...]
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Page 9
8 INDOOR USE ONL Y 5 V 4 .0 A 4 12 3 11 2 10 1 9 8 16 7 15 6 14 5 13 OPTIONS COMPUTER CONNECTIONS COMPUTER CONNECTIONS INDOOR USE ON L Y 5 V 4 . 0 A 4 12 3 11 2 10 1 9 8[...]
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Page 10
9 REMOTE CONTROL LOCAL USER HOST COMPUTER CAM CAM LOCAL USER Connections The AdderView CA TxIP 5000 provides a great deal of flexibility in its configurations. This ch[...]
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Page 11
10 Local user A locally connected video monitor , keyboard (and mouse) are r equired during the initial configuration. These are also useful during normal use to allow [...]
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Page 12
11 Global users (IP network port) The AdderView CA TxIP 5000 provides an autosensing Ethernet IP port that can operate at 10 or 100Mbps, according to the network speed. [...]
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Page 13
12 Computer system (via CAM) Each computer system is connected to the AdderView CA TxIP 5000 unit via a Computer Access Module (CAM) and standard category 5, 5e or 6 cab[...]
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13 P ower in connection The AdderView CA TxIP 5000 unit is powered by the supplied 5V power adapter . There is no on/off switch on the unit, so operation begins as soon [...]
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14 8 IN IN IN IN OUT OUT OUT 8 8 8 7 7 7 7 6 6 6 6 5 5 5 5 4 4 4 4 3 3 3 3 2 2 2 2 1 1 1 1 LOC REM VNC 100 LNK PWR www.adder.com P ower contr ol port The options port of[...]
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Page 16
15 INDOOR USE ONL Y 5V 4.0A 4 12 3 11 2 10 1 9 8 16 7 15 6 14 5 13 OPTIONS COMPUTER CONNECTIONS COMPUTER CONNECTIONS INDOOR USE ONL Y 5V 4.0A 4 12 3 11 2 10 1 9 8 16 7 1[...]
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Page 17
16 5V 4 .0 A 1 2 1 16 1 OPTIONS COMPUT Remote switching control The port switching functions of the AdderView CA TxIP 5000 unit can be remotely contr olled by an RS232 l[...]
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Page 18
17 Configuration Almost all configuration and operational aspects of the AdderView CA TxIP 5000 unit are contr olled via on-screen menu displays. Ov erall initial con?[...]
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Page 19
18 Initial configuration The AdderView CA TxIP 5000 unit provides an initial configuration sequence to assist you to make the necessary settings. When the AdderView CA[...]
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Page 20
19 ?[...]
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Page 21
20 General security and configuration steps T o enable general security 1 Display the Main menu . 2 Highlight ‘Setup Options’ and press . 3 Highlight ‘Security’[...]
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Page 22
21 What to do if the ADMIN password has been forgotten If the ADMIN password becomes mislaid or forgotten, you will not be able to you will not be able to access the Add[...]
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Page 23
22 Click here to r emove all IP access restrictions ?[...]
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Page 24
23 T o configure the unit from a global user location 1 Use either the VNC viewer or a standard web browser to make r emote contact with the AdderView CA TxIP 5000 – [...]
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Page 25
24 Encryption settings The AdderView CA TxIP 5000 offers a great deal of flexibility in its configuration and this extends equally to its encryption settings that are [...]
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Page 26
25 N etworking issues Thanks to its robust security the AdderView CA TxIP 5000 offers you great flexibility in how it integrates into an existing network structure. The[...]
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Page 27
26 Placing AdderView CA TxIP 5000 behind a router or firewall A possible point of contention between the AdderView CA TxIP 5000 and a firewall can occasionally arise o[...]
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Page 28
27 T o discover a DHCP-allocated IP address Once a DHCP server has allocated an IP address, you will need to know it in order to access the AdderView CA TxIP 5000 via a [...]
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Page 29
28 Placing AdderView CA TxIP 5000 alongside the firewall The AdderView CA TxIP 5000 is built from the ground-up to be secure. It employs a sophisticated 128bit public/p[...]
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Page 30
29 P ower switching configuration Power switch configuration comprises two main steps: • Configure the OPTIONS serial port to the same speed as used by the power sw[...]
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Page 31
30 U pgrading AdderView CA TxIP 5000 models The AdderView CA TxIP 5000 models are upgraded via global connection (through the IP network port). Upgrades ar e digitally s[...]
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Page 32
31 LOCAL USER GLOBAL USER IP COMPUTER SYSTEM CAM OR LOC REM VNC 100 LNK PWR www.adder .com HT Operation Accessing the AdderView CA TxIP 5000 The AdderView CA TxIP 5000 p[...]
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Page 33
32 Enter your Login name here Selecting a computer There ar e thr[...]
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Page 34
33 ?[...]
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Page 35
34 T o select a computer using mouse buttons Note: This procedure works only with three-button or IntelliMouse devices and only if the ‘Mouse Switching’ option has b[...]
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Page 36
35 The confirmation (status) bo x The AdderView CA TxIP 5000 provides the option of a confirmation box that is displayed on screen for thr ee seconds after a computer [...]
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Page 37
36 Orange dot indicators in the Select H ost menu Within the Select Host menu, each listed host has a coloured dot associated with it to indicate its general status: Gre[...]
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Page 38
37 Global user access Global users access the AdderView CA TxIP 5000 using a viewer and a network/ internet link. There are two types of viewer: a standalone VNC viewer [...]
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Page 39
38 IMPORT ANT : During login, if you see a warning message similar to the one shown here, then stop and do not pr oceed. Global user access via VNC viewer The VNC viewer[...]
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Page 40
39 Global user access via web bro wser Y ou can use a standard W eb browser ( supported versions ) to gain access to the AdderView CA TxIP 5000 and its host computer(s).[...]
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Page 41
40 U sing the viewer windo w The viewer window gives you the ability to view and control the AdderView CA TxIP 5000 and its host computer(s). Its operation is almost ide[...]
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Page 42
41 Host selection The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers. This is because the button is close at[...]
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Page 43
42 Access mode - shared/priv ate Up to five users can be simultaneously logged-in (four global users plus one local) and all can view the same or differ ent hosts accor[...]
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Page 44
43 Mouse Control This option displays a mouse control dialog and is useful when the r emote cursor is failing to respond corr ectly to your mouse movements, even after u[...]
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Page 45
44 Click to send the code Enter the code here Keyboard Contr ol This option displays a keyboard contr ol dialog and is useful for sending keyboard combinations (to the h[...]
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Page 46
45 Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Using automatic configurations • Eve[...]
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Page 47
46 Advanced Video Settings This option contains video signal settings that do not normally need to be adjusted. Pixel Format Determines the colour depth and data require[...]
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Page 48
47 VNC hotkey selection During a VNC session, you can use hotkey presses to quickly display the Host selection menu or to choose a host by its port number: T o select a [...]
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Page 49
48 If y ou need to enter a port number Usually , when you make a network connection to the AdderView CA TxIP 5000 (either using the VNC viewer or a Web br owser) you sim[...]
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Page 50
49 F ur ther infor mation This chapter contains a variety of information, including the following: • Getting assistance - see below • T roubleshooting - see right ?[...]
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Page 51
50 ?[...]
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Page 52
51 ?[...]
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Page 53
52 ?[...]
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Page 54
53 ?[...]
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Page 55
54 ?[...]
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Page 56
55 T o get here 1 From a local keyboard, log on as the ‘admin’ user . 2 Press (hotkeys can change). 3 Press to show the Main Menu. 4 Select ‘Configuration’ and [...]
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Page 57
56 U nit Configuration This page provides access to a selection of both basic and fundamental settings for the AdderView CA TxIP 5000. Time and Date Use the left and ri[...]
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Page 58
57 N etwork Configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. ?[...]
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Page 59
58 Serial Configuration This page allows you to configure the OPTIONS serial port located at the rear of the AdderView CA TxIP 5000. ?[...]
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Page 60
59 Reset Configuration This option allows you to completely reset the IP portion of the AdderView CA TxIP 5000 unit. WARNING: This process will remove all network setti[...]
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Page 61
60 Appendix 2 - Configuration pages via viewer This section covers the configuration pages that are available to global admin users, using either the VNC viewer or the[...]
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Page 62
61 U ser accounts This page allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account with ac[...]
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Page 63
62 U nit configuration This page provides access to a selection of both basic and advanced settings for the AdderView CA TxIP 5000. Many of the settings displayed here [...]
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Page 64
63 Advanced unit configuration Cl ic k th i s bu tt on to d is pl a y ad va nc e d op ti on s t ha t do no t no rm a ll y r eq ui r e a lt er a ti on . Background Refr [...]
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Page 65
64 T ime & date configuration This page allows you to configure all aspects r elating to time and date within the AdderView CA TxIP 5000 unit. Timezone specifier [...]
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Page 66
65 N etwork configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Access Co[...]
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Page 67
66 Setting IP access control The golden rule with this feature is ‘Include befor e you exclude’ or to put it another way ‘Arrange allowed addresses in the list bef[...]
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Page 68
67 Serial port configuration This page provides all access to settings concerned with the two serial ports (modem and power control) that ar e situated at the rear of t[...]
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Page 69
68 Host configuration This page provides the opportunity to configur e various details for each of the host systems that may be connected to the AdderView CA TxIP 5000[...]
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Page 70
69 Logging and status This screen pr ovides various details about the user activity on the AdderView CA TxIP 5000 unit. T o get here 1 Using VNC viewer or a browser , lo[...]
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Page 71
70 LDAP configuration The AdderView CA TxIP 5000 can optionally use the industry standard LDAP (Lightweight Directory Access Pr otocol) to allow user authentication to [...]
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Page 72
71 Appendix 3 - VNC viewer connection options When you are connecting to the AdderView CA TxIP 5000 using the VNC viewer , a number of options are available. Colour/Enco[...]
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Page 73
72 Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-only m[...]
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Page 74
73 Misc Shared connection (do not dis- connect other viewers) This option does not apply to AdderView CA TxIP 5000 connections. Full screen mode When ticked, the VNC vie[...]
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Page 75
74 Scaling No Scaling No attempt is made to make the screen image fit the viewer window . Y ou may need to scroll horizontally and/or vertically to view all parts of th[...]
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Page 76
75 Identities This feature helps your VNC viewer to confirm that a revisited AdderView CA TxIP 5000 is genuine and not another device masquerading as an AdderView CA Tx[...]
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Page 77
76 Appendix 4 - VNC viewer windo w options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window co[...]
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Page 78
77 Appendix 5 - Br o wser viewer options When you are connecting to the AdderView CA TxIP 5000 using a Web br owser , a number of options are available. There ar e four [...]
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Page 79
78 Appendix 6 – Addr esses, masks and por ts IP address, network masks and ports ar e all closely linked in the quest for one device to find another across disparate [...]
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Page 80
79 N et masks - the binary explanation T o really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary ; th[...]
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Page 81
80 Calculating the mask for IP access control The IP access control function uses a standar d IP address and a net mask notation to specify both single locations and ran[...]
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Page 82
81 P orts If you accept the analogy of IP addresses being rather like telephone numbers, then think of ports as extension numbers. In a company of any size, you generall[...]
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Page 83
82 When you need to control mor e than sixteen host computers using AdderView CA TxIP 5000 units, there ar e two main ways to achieve this: • The preferr ed method is [...]
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Page 84
83 3 Connect the other end of the cascade link cable to the remote user port (RJ45 socket) on the front panel of the AdderView CA Tx 1000 unit. AdderView CA Tx 1000 unit[...]
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Page 85
84 The unique address of this host is: 120 3 08 CAM CAM CAM CAM CAM CAM CAM CAM AdderView CA TxIP 5000 AdderView CA Tx 1000 The unique address of this host is: 120 3 Por[...]
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Page 86
85 Appendix 8 – C able and connector specifications AdderView CA TxIP 5000 to power switch cable P ower switch to po wer switch daisy chain cable 9pin D-type female 4[...]
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Page 87
86 Appendix 9 – H otkey sequence codes These codes are used when defining hotkey switching sequences (macr os) for host computers and allow you to include almost any [...]
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Page 88
87 Appendix 10 – S upported video modes The following video modes are supported and can be automatically configur ed by the AdderView CA TxIP 5000 units. Support for [...]
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Page 89
88 Safety infor mation • For use in dry , oil free indoor envir onments only . • Both the AdderView CA TxIP 5000 and its power supply generate heat when in operation[...]
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Page 90
89 End user licence agr eement PLEASE READ THIS AGREEMENT CAREFULL Y . THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTW ARE (“the SOFTW ARE”) FOR USE WITH THE Adder[...]
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Page 91
90 Radio F requency Energy A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio fr equency energy emi[...]
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Page 92
91 © 2010 Adder T echnology Limited All trademarks are acknowledged. Release 1.0e February 2010 Part No. MAN-A VXIP5000 Adder T echnology Limited, T echnology House, T [...]
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Page 93
92 HT I ndex A Access local and remote users 32 Access control configuration 66 mask calculation 80 Access mode shared & private 42 Account creation for users 61 Ad[...]
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Page 94
93 L Local connection 32 Local network connection 25 Local user connection 10 port 6 Logging 69 Logging in and out section 34,35 Log on 38 M MAC address 57,64,65 Mask ex[...]