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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ADTRAN IP 430, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ADTRAN IP 430 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ADTRAN IP 430. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ADTRAN IP 430 should contain:
- informations concerning technical data of ADTRAN IP 430
- name of the manufacturer and a year of construction of the ADTRAN IP 430 item
- rules of operation, control and maintenance of the ADTRAN IP 430 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ADTRAN IP 430 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ADTRAN IP 430, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ADTRAN service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ADTRAN IP 430.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ADTRAN IP 430 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User Guide SoundP oint ® IP 430 SIP 1.6 SoundPoint ® IP 430 SIP M e n u V o i c e M a i l D o N o t D i s t u r b Se l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S 9 W X Y Z 0 O P E R * # 2 A B C U S E R G U I D E ®[...]
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Page 2
Contents Introduction ...................................................... 1 Par ts List .......................................................... 1 Installing SoundPoint ® IP 430 SIP ......................... 2 Connecting Network and Power Source ...................................... 2 Connecting the Handset and Optional Headset .............[...]
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Page 3
Multilingual Support (Localization) ............................................ 18 Phone Reboot ........................................................................ 19 Optional Features ............................................ 19 T ext Messaging ...................................................................... 19 Presence / Status / B[...]
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Page 4
1 Thank you for choosing SoundPoint ® IP 430 SIP , a full-duplex, hands-free phone running the industry standard Ses- sion Initiation Protocol (SIP). This unit provides business telephony features and functions such as Multiple Call Appear - ances, Call Hold, T ransfer , and Confer - ence over an IP network. In this User Guide, you will find ever[...]
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Page 5
2 Installing SoundPoint ® IP 430 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point ® IP 430 SIP phone. If you require additional information or assistance with your new phone, please contact your sys- tem administrator . The SoundPoint ® IP 430 SIP User Guide includ[...]
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Page 6
3 Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the phone. 1. Place all cor[...]
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Page 7
4 4. W ith mounting tab of the base unit facing up, fasten the base unit to wall using wall anchors (not included). Snap the SoundPoint ® IP 430 into place. Wallmount Method 2. On the back of the phone, remove the key located behind the hook- switch. (See below .) 3. Reposition it so that the end tab (at 45º angle) is facing up. (See below .) Thi[...]
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Page 8
5 Features Line/Speed Dial Keys Speakerphone Microphone Mute Headset Feature Keys Access important features using these keys. Dial Pad These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications. Display Control Keys Use the arrow keys to scroll through the displayed information. Hold Hookswit[...]
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Page 9
6 F eature K ey Description H o l d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Ho ld De l Se l Me nu Me ssag es D o No t D i s tu r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r ec t o r i e s S e r vi c e s C a l l L i s t s C o n fe r e n c e T r a n s f e r R e d ia l Allows for ha[...]
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Page 10
7 Placing a Call Using the Handset: 1. T o obtain dial tone, pick up the handset. 2. Dial the desired number . OR Dial by SIP URL/IP address † : • After obtaining dial tone, press Name • Enter URL or IP (press * for “.” and # or “@”) • Press Send to complete the call. See also Headset Memory Mode. During a call, users can alternate [...]
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Page 11
8 If multiple calls are on hold on a single line key , use the arrow keys to switch be - tween the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key , an indication will appear on the display , for example “2/3” shows that this is the second call out of three calls. If calls ar[...]
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Page 12
9 General Key Use T o navigate through menus and to enter data, these are useful tips: 1. Use H ol d D el S el 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ R S 9 WX Y Z 0 OP E R * # 2 AB C Hol d Men u Mes sages D o No t D is t u rb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D ir ec t or ie s S er vi c es C on fe r en ce T r a ns f er R[...]
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Page 13
10 1. During a call, press the T rnsfr soft key (the active call is placed on hold). 2. Dial the number to which you want to transfer the call. O R Use the arrow keys to access speed dial numbers, missed, placed, and received call lists. From one of these lists, press the Dial soft key . 3. Press the T rnsfr soft key again to complete the transfer [...]
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Page 14
1 1 Calls may be Forwarded (Diverted) to another extension as follows: 1. Press the Fwd soft key from the phone’ s idle display or press H o l d D e l S e l C o n f er e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r e ct o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s [...]
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Page 15
12 Time and Date T ime and Date is clearly displayed on the SoundPoint ® IP 430 SIP phone. If the phone cannot obtain a time and date from the server , the display will flash. Contact your system administrator if either time or date is incorrect. Users have control over the format of the display and can turn it off. Select options which are right[...]
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Page 16
13 Ring Type Many ring types are available including a “Silent Ring”. Users can select different rings to distinguish between lines or to have a different ring from their neighbor’ s phone. T o change the incoming ring: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC [...]
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Page 17
14 T o add or edit a contact: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M en u M es s a ge s D o N o t D i s t u r b ABC 2 1 DEF 3 5 4 MNO JKL[...]
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Page 18
15 T o quickly view a complete list of assigned speed dial entries, pr ess H o l d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Hol d Men u Mes sage s D o No t Di s t u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r ec to ri e s S e r vi ce s C o n fe re nc e T r a n sf er R e d ia l f[...]
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Page 19
16 Multiple Call Appear ances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 2020 is in an outbound call with 2024. The second diagram shows an incoming call from John Bro[...]
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Page 20
17 Shared Lines The phone supports shared lines ** . A shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. If a shared line is in [...]
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Page 21
18 Distinctiv e Ringing / Call T r ea tment Users can set distinctive incoming ringing tones for contacts in their local directory . This allows identifica - tion of a contact by a specific ring tone. T o set a distinctive ring for a local contact: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W [...]
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Page 22
19 T ext Messaging Users can send and receive T ext messages on the phone. SIP Instant (T ext) Messag - ing is supported in real-time. Received messages will be indicated by a flashing Message W aiting Indicator LED on the front of the phone and optionally a visual notification on the display . In the case of pr oblems, it may be possible to rest[...]
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Page 23
20 T o send a text message: 1. Press . 2. Select Instant Messages. 3. (Optional) If multiple lines are in use, first select from which line to send a message. 4. Press the New soft key . 5. Enter the desired extension or SIP URL. Press the 1/A/a soft key to alternate between numeric and up- per/lower case alphanumeric modes. 6. Press the Select so[...]
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Page 24
21 The softwar e running on the phone is compatible with W indows™ and MSN Messenger™ for peer-to-peer pr esence and instant messaging. 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e rv i c e s C a l l L i s t s B u d[...]
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Page 25
22 No Dial-T one V erify power is correctly applied to the SoundPoint ® IP 430 SIP phone: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). • If using inline powering, check that the switch is supplying power to the phone (contact your[...]
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Page 26
23 No Response from F eature K ey Pr esses V erify phone is in active state: • Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example. Par t 15 Rules This device complies with Part 15 of the FCC Rules. Operation is[...]
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Page 27
24 In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang- es or modi by Polycom, Inc. could void the user ’ s authority to operate the equipment. Installa Modifications tion Instr uctions Installation must be performed in accor- dance with all relevant national wiring rules. L ’Installation doit êtr e exécutée con[...]
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Page 28
2 5 ADTRAN Li mited War ranty and Limi tation Liability LIMITED W ARRANTY . ADTRAN, Inc. warrants this prod uct against de fects and malfunct ions during a on e (1) year peri od from the date of origin al purchase. If there is a defect or ma lfunction, ADTRAN, Inc. shall, at its o ption, and as the exclusive remedy , either rep air or replace th e [...]
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Page 29
2 6 R epair and R etur n If you d etermine that a repair is need ed, please con tact your ADTRAN certif ied representativ e. They will assist you in th e repair and return process. Ser vice Ag reements Please cont act your ADTRAN authorized dealer for inform ation about service agreement s applicable to your prod uct. Limitati on Of Liability LIMIT[...]
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Page 30
27 conten ts of th is manual may be copied, reprod uced, or transmitte d in any form or by any means, or translated into another langua ge or format , in whole or p art, without writte n consent from ADTRAN, Inc. Do no t remove (o r allow an ybody else to remo ve) any pro duct iden tificati on, copyr ight or other notic es. ADTR AN and the ADTRAN l[...]
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Page 31
©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. M e n u V o i c e M a i l D o N o t D i s t u r b S e l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S [...]