English dropdown-ico

APC ISVT10KH1B4S manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of APC ISVT10KH1B4S, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of APC ISVT10KH1B4S one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of APC ISVT10KH1B4S. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of APC ISVT10KH1B4S should contain:
- informations concerning technical data of APC ISVT10KH1B4S
- name of the manufacturer and a year of construction of the APC ISVT10KH1B4S item
- rules of operation, control and maintenance of the APC ISVT10KH1B4S item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of APC ISVT10KH1B4S alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of APC ISVT10KH1B4S, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the APC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of APC ISVT10KH1B4S.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the APC ISVT10KH1B4S item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    AIS ® 3000 and XR Battery Enclosur e 10-4 0kV A 400V Ope ratio n Ma nual[...]

  • Page 2

    [...]

  • Page 3

    AIS3 000® & X R Batter y Enclos ure 10-30kVA, 208V, Operati on Manu al – 9 90-196 2 1 AIS ® 3000 and XR Batter y Enclo sur e 10-4 0kV A 4 00V Operat ion Man ual IM POR T ANT S AF ETY IN STRU CT IO NS - SA VE T HES E IN ST RUCT ION S This ma nua l con tain s im por tant in stru ction s th at should be follo we d dur ing installatio n and mai[...]

  • Page 4

    [...]

  • Page 5

    Cont ents AIS® 300 0 & X R Batt ery Enc losure 10-40k VA, 40 0V, Opera tion M anual – 990-22 59 i IMPORTAN T SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . 1 Warnin g/no te symbol s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Environ mental symbol s . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Gener al[...]

  • Page 6

    ii AIS® 3000 & XR Batte ry Encl osure 10-40k VA, 40 0V, Ope ration Manua l – 99 0-2259 Front Pane l Removal/ I ns tallation . . . . . . . . . . . . . . . . . . . . . . . 18 Rem oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Install ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19[...]

  • Page 7

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 400V, Op eratio n Manua l – 990 -2259 iii Appen dix ..... ..... .... ..... ....... ..... ..... ..... ..... ....... ..... .... . 40 UPS Com ponents and Options . . . . . . . . . . . . . . . . . . . . . . . . . 40 352mm E nclosu res . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 523m[...]

  • Page 8

    [...]

  • Page 9

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 1 IMPORT ANT SAFETY INSTRUCTIONS This guide contains impo rtant instructions that should be followed when handling th e UPS, Battery Enclosures, an d Batteries. Wa r n i n g / n o t e s y m b o l s Envi r on ment al sy mbol s W ARNING! Risk of electr ic shoc[...]

  • Page 10

    IMPORTANT SAFET Y INSTRUCTIONS 2 AIS® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Ge nera l s afet y T wo p eople to lift a component weig hing between 18 - 3 2 kg. Indi cates that a swit ch o r curr ent pr ote ction device is ON . Indi cates that a swit ch o r a br eaker is OF F. Note For configurations [...]

  • Page 11

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 3 Intr oduc tion W elcome to the Operation Manual covering the AIS ® 3000 UPS and the Extended Run Battery Encl osur e (XR E nclo sure ). This manu al p rovid es yo u with a de taile d d escri ption of st art -up, ope ratio n, and tr ouble shoot ing. Note T[...]

  • Page 12

    4 AIS® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 The AIS 3000 F amily Range 352m m Enc losur es 523m m Enc losur es 10/10 0 Ba s e-T P r ob e AP9619 Network Management C a rd E M ! Reset O u tput Pw r Zo n e 1 0 /10 0 M od e l : Se r ia l : BA TTE R Y UN IT M od el: Se r ia l : BATTERY UNIT Mo del: Ser [...]

  • Page 13

    The AIS 30 00 Family Range AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 5 W ARNING! Only trained persons fam iliar with the construction and oper ation of the equipment, including the electrical an d mechanical hazard s involved, may install and remove system components. Note Details on the UPS sizes, [...]

  • Page 14

    6 AIS® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Start-Up (if ap plicab le) Power appl icati on  Set the utility breaker to ON.  If your installation includes an XR En closure with a DC disconnect switch, tur n the DC discon nect switc h ON. Note Start-up is included with the UPS, and the s tart-u[...]

  • Page 15

    St art-Up (i f ap plicable ) AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 7 After system boot-up, the display will atuomatica lly prompt you on how to conf irm /select voltage an d freq uency as sho wn in th e follo wing . Vo l t a g e c o n f i r m a t i o n At the initial start-up, the display will p[...]

  • Page 16

    8 AIS® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Operation Modes In a stand-alone installation, the UPS has four differ ent operation modes. If the installation includes a Maintenance Bypass Panel te s t mode will also be available. Normal operation During norma l operation, the UPS converts mains power[...]

  • Page 17

    Operat ion Modes AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 9 Maintenance bypass The UPS can b e connected to a n external Maintenance Bypass Panel. Wh en activated, this panel bypasses the entire UPS E nclosur e (only possible with an optional APC Main tenance Bypass Panel), feeding mains power dire[...]

  • Page 18

    10 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 The Display Intr oduction CAUTION! The display provides access to more functions than d escribed in this manual. Those functions sho uld not be accessed without the assistance of APC Custom er Support in ord er to avoid unwan ted load i mpacts . For A P[...]

  • Page 19

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 11 Navigat ion Menu-driven user functions If you get beyond the fun ctions described in the m enu tree, do not proceed. P res s ESC to go bac k. Ov ervi ew Main Me nu Contro l S t atus Setup Logg ing Control Turn load o f f UPS into bypass Iin lbyp Iout Stat[...]

  • Page 20

    Navigati on 12 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Bas ic disp lay navi gation principl es On the d isplay , press ESC until you ge t to the Overview Screen, whic h provides you with basic system status information. Press UP , DOWN arrows to navigate the se lector arrow and view all sub-menu[...]

  • Page 21

    Navigatio n AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 13 T urn load ON. 1. From the M ain Men u, select Cont r ol and pre ss ENTER 2. Use UP/DOWN key to navigate to Tu r n L o a d O N , and press ENTER 3. Select YE S, Tu r n L o a d O N T urn into by pass. 1. From the M ain Men u, select Cont r ol a[...]

  • Page 22

    Navigati on 14 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Load and ba tter ies. Load: Perc entage of the load in relation to the total UPS capacity . Bat V oltage: Shows either the positive or ne gative half of the battery voltage (th e lower value of the two will a ppear). Bat Cap: Percentage ch a[...]

  • Page 23

    Navigatio n AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 15 Logging From the logg ing screen on the Ma in Menu, you can view the 100 most recent UPS log e vents, and view the log ged details of the events, such as date and time of occurrence, and event nu mber . 1. From the M ain Men u, select Logging [...]

  • Page 24

    Navigati on 16 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Alarm threshold If the load level exceeds the preprogrammed threshold, the UPS will display a warning. Example: T o ch ange the Alarm T hresholds, 1. Select Setu p from the Main Menu 2. Select Al arms from the Setup Menu 3. Press ESC to retu[...]

  • Page 25

    Navigatio n AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 17 From the Beeper S etup Menu , select Beeper S etup . T o change the beeper setu p, select Bee p at and p ress ENTER . Y o u now have th e f ollowi ng opt ions : • Never : If you select th is setting, the Beeper will be activ e at internal UP[...]

  • Page 26

    18 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Fr ont Pane l Remova l/Installat ion Removal  T o remo ve a Front Pan e l, use a coin or similar , and turn the 2 black lock devices away fro m th e Display to horizontal level.  Pull the Front Panel outwards to disengage the locking device at the[...]

  • Page 27

    Fr ont Pan el Removal /Instal lati on AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 19 Installation  T o install a Front Panel, insert the two guide taps po sitioned at the bottom of the Front Pan el into the two slots at the bottom of the Enclosure.  Push the Front Pa nel against the Enclosure to[...]

  • Page 28

    20 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Air Filt er Ins pectio n/Rep lace ment Air filt er ins pec tion The UPS and XR Enclosure Front Panels are fitted with air filters on the inside of the Front Panels for extra protection of systems in stalled in environments with conductive dust. Ch ec k [...]

  • Page 29

    Air Fil ter Inspec tion/Rep lacemen t AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 21  Remo ve t he Fron t Pa nel fr om the Enc losur e.  Remove the wing n uts from the plate between upper and lower air filter .  Remove the plate.  Push the top air filter downwards, and pull outwards to rem[...]

  • Page 30

    Air Filt er Ins pec tio n/Rep lac emen t 22 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259  Position the new air filters in the Front Panel, ensu ring that the metal s id e of the air filters f ace out ward s.  Remount the plate between the upper and lower air filters and reattach th e 2 wing nut[...]

  • Page 31

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 23 Batt er y Repla cemen t Ge nera l safe ty p rior to mo dule r epl acem ent Battery Module One Battery Module consists of 4 Battery Units (shipping in th e Enclosures). W ARNING! • Only trained personnel familiar with the operation of the equi pment, and[...]

  • Page 32

    Batt ery Rep lacemen t 24 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Rem ova l of B atte ry Se cu ring Br ack ets (i f ap plica ble) If your system is eq uipped with Battery Securing Brackets, follow the below procedure to remove the Brackets.  Remove the M 3 screw attaching the B attery Securin[...]

  • Page 33

    Ba tter y Re plac eme nt AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 25 Battery Module r emoval Follow the below p rocedures if you need to change or ad d a Battery Mo dule, e.g. if y ou receive a display message reporting a bad b attery , or if you need to add batteries for incr eased runtime:  Wh[...]

  • Page 34

    Batt ery Rep lacemen t 26 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259  Install the Battery Module in the lowest available bay (4 acro ss in 523mm UPS versions, 2 acr oss in 35 2mm U PS vers ions) .  Position the Battery Unit to slide in betwe en the grooves and push completely into the UPS to [...]

  • Page 35

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 27 Ne twork Ma nagem ent C ar d with Envir onm ental Monito r The APC Network Management Card with Environmental Monitor (AP9619) is installed in the UPS as default. It is used for rem ote system control and monitoring, e-mail n otifications etc. N e t w o r[...]

  • Page 36

    28 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 How to Obt ain Replacemen t Parts T o o btain a replacemen t part, cont act APC Customer Support (see rear cover). 1. In the event of a Battery Module failure, the display m ay show additional “fault list” screens. Press any key to scroll through th[...]

  • Page 37

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 29 T o tal-Power -Off Pr ocedur e  Set the DC disconnect switch on the XR Enclosure (if available) to the OFF position.  Remove all batteries from th e system , o r , alternatively , pull out all b atteries to the red disconnect line shown on th e batt[...]

  • Page 38

    Total -Power-Off Procedure 30 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Refer to Seismic Anchoring in the E lectrical Installation Manual for instructions on how to re move Seismic Battery Brackets (if applicable).[...]

  • Page 39

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 31 Disp lay Messages /T r oubleshoot ing This section lists the status and alarm m ess ages tha t the UPS might display . The messages are listed in alphabetical order , and a suggested corrective action is listed with each alarm message to help you trou ble[...]

  • Page 40

    Displ ay Messages /Troub leshooti ng 32 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Load I s No Longer Above Alar m Threshold. The l oad pre viousl y exceede d the ala rm thre shold and the si tuati on has been correc ted eit her bec ause th e load decr eased or the thres hold was incr eas ed. No co[...]

  • Page 41

    Displ ay Message s/Troubl eshoot ing AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 33 If a problem persists, note UPS mode l #, serial #, and date purchased before calling APC Customer Support (T ype lab el located on rear cover , bottom section). Sy stem Fail ure Det ect ed by Surv eill ance. Th e syst[...]

  • Page 42

    34 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Mec hanical By pass Mec hani cal By pass Lev er For increased ava il a bility , the UPS is equipped with an internal mec hanical bypass system providing mains power d irectly to the output, bypassing all UPS electronics. T urn into mechanical bypas s ?[...]

  • Page 43

    Mechanica l Bypass AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 35  T urn the Mechanical Bypass L ever upwards to activate the internal mechanical bypass switch.  Reinstall the Front Panel The load will now be supported directly by mains power . T urn into normal operation (fr om bypass operation[...]

  • Page 44

    36 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Maint enance B ypa ss Pane l Operation pr ocedur e The Mainte nance Bypass Panel (MBP) can be used to completely isolate the UPS in the ev ent of an internal UPS fault. See als o T o car ry out this procedure, refer t o th e product-specific manual supp[...]

  • Page 45

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 37 LIMITED F ACTOR Y W ARRANTY The limited warranty provided by American Power Conversion Corporation (“A P C”) in this Statement of Limited Factory W arranty applies only to Prod ucts you purchase for your com mercial or indus trial use in the or dinary[...]

  • Page 46

    LIMITED FACTORY WARRANTY 38 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Dra wing s, d escript ions APC warrants for the W arran ty Period and on the terms of the W arr anty set forth herein that the APC Product will su bstantially conform to the descriptions contained in the APC Of ficial Published [...]

  • Page 47

    LIMITED FACTORY WARRANTY AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 39 IN NO EVENT SHALL APC, ITS OF FICERS, DIRECTORS, AFFI LIATES OR EMPLOYEES BE LI ABLE FOR ANY FORM OF INDIRECT, SPECIAL , CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE, SERVIC E OR INSTALLATION OF THE PRODUCTS, WHETHER S[...]

  • Page 48

    40 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Appen dix UPS Comp onen ts and Opt ions 352m m Enc losur es 523m m Enc losur es 10 /1 0 0B a se -T P ro b e A P9619 Net wo rk Management Card EM ! Re set O utput P w r Zo ne 10/100 M odel: Serial : BATTERY UNIT Mo d el : Serial: BATTERY UNIT Model: S e [...]

  • Page 49

    Appendi x UPS Component s and Opt ions AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 41 Sy stem s izes, part Nos., numb er of Batte ry Mo dul es an d weig hts Part numb er cod ing : Height (identic al for all Enclo sure si zes) 1490mm Depth ( identical for all Enclosur e siz es) 854mm Syste m Si ze/ Enc[...]

  • Page 50

    Appendi x UPS Compon ents and Opt ions 42 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Battery Module One Battery M odule consists of 4 Battery Units (shipping in the UPS Enclosu re). Fr ont Panel overview Mod e l : S e rial: BATTERY UNIT M o de l : Seri a l: BA TTE RY U N I T Mod el : S e r i a l : [...]

  • Page 51

    Appendi x UPS Component s and Opt ions AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 43 Stab il izing B racket Always install the Stabilizing Brackets on the 352mm Enclosure (shipped with the UPS) to en hance the stability o f the Enclosure. If the Enclosure ne eds to be moved after Stabilizing Brackets[...]

  • Page 52

    Appendi x UPS Compon ents and Opt ions 44 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 User inte rface  Display: user-control interface used to conf igure the functionality , monitor th e system, set alarm thresholds, and to provide audible an d visual alarms.  Network Management Card with Envi[...]

  • Page 53

    AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 45 Options Battery Securing Bracket and Floor Anchoring In seismic are as, each Battery Mo dule must be secured with a Battery Securing Br a cket. Con duit Box Batt ery Sec uring Bracket Batt ery Secur ing Bra cket SUVT OP T003 Note Battery Secur ing Bracket[...]

  • Page 54

    Appendi x Opti ons 46 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Extended Run Battery Enclosure (X R Enclos ur e) a nd Batt ery M odule XR Enclosur e weights: 2 Batt ery Modul es 410.8k g 6 Batt ery Modul es (4 of t he modul es are shipp ed separat ely o n a pallet ) 794.8k g Battery Module weight [...]

  • Page 55

    Appendi x Opt ions AIS® 3000 & XR Ba ttery E nclosu re 10-4 0kVA, 40 0V, Op eration Manua l – 990 -2259 47 Part Numbers for XR E nclosur es Part Number for Battery Module XR Enclosur e Enclos ure with DC b reaker , DC f uses a nd 2 Batter y Module s (expa ndable to 6) I SVTBXR2B6S Enclos ure with DC b reaker , DC f uses a nd 6 Batter y Modul[...]

  • Page 56

    Appendi x Opti ons 48 AI S® 3000 & XR B atter y Encl osure 10 -40kVA , 400V , Oper ation M anual – 99 0-2259 Ma inte nance By pass Pan els wi th Po wer D ist ribut ion Capa bility The Mainte nance Bypass Panel provides overcurrent protectio n to the entire UPS sy s te m. It is also used to bypass th e utility power aro und the UPS instead of[...]

  • Page 57

    [...]

  • Page 58

    *990-2259* APC W orldw ide Custom er Suppo rt Cust omer s uppo rt fo r thi s or any oth er AP C pr oduct is a vaila ble a t no c har ge i n any o f the foll owing ways: • V i sit the APC W eb s ite to access documents in the APC Knowledge Base and to submit cus tomer supp ort re quest s. – www .apc.com (Corpo rate Head quarters ) Connect to loc[...]