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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of APC S20BLK, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of APC S20BLK should contain:
- informations concerning technical data of APC S20BLK
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of APC S20BLK alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of APC S20BLK, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the APC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of APC S20BLK.
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Table of contents for the manual
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Page 1
User Manual Network Manageable S T ype Power Conditioner With Battery Backup Model: S20BLK[...]
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Entire contents copyright © 2007 American Power Con version C orporation . All rights reserved. Reproduction in whole or in part without permission is prohibit ed. APC, the APC logo, and TRADEMARK NAMES are trade marks of American Power Conversion Corpora tion. All other trademarks , product names, and corporate names are the property of their res[...]
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i Safety Information 1. Read this ma nual - Read all of the safety and operating instru ctions before installing and operatin g this device. 2. Keep this ma nual - Retain this ma nual, and all of the sa fety information that came with this device. 3. W arnings - Comply with all warnin gs presented in this m anual, as well as any warnings found on t[...]
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ii 15. Power Lines - Do not locate outside antenna systems near overhead power lines, or other electric light or power ci rcuits, or where they may fall on or otherwise come in contact with these power sources. If you allow the ladder being used, or the antenna itself to come into contact with these power sources it could be fatal. 16. Overload ing[...]
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iii Registration V erification Confirmation Registering your pur - chase now guaran- tees that you will receive all the infor- mation and special offers you qualify for as the owner of this product. Registering your pur - chase now provides you with a way to con- firm yourself as the owner of the product in the event of fire, theft or loss. Registe[...]
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iv Class B Labeling and Instruction Manua l Requirement s Devices subject to Certification must be labeled with a Federal Communica- tions Commission (FCC) Identifier . Devices subject to V erification or Certifica- tion must be labeled with the following compliance statement: This device complies with Part 15 of the FCC Rules. Operation is subject[...]
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v T able of Content s Page Safety Information i Protect Your Investment iii Chapter 1 - Introduction 1-1 Proven Expertise… Prov en Reliability 1-1 Package Contents 1-2 Safety Precautions 1-2 Unit Power Capacity 1-2 Features 1-3 Communications and Management 1-3 Environmental Monitoring 1-4 Pure Sine Wave Battery Backup 1-4 Automatic Voltage Regul[...]
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vi Page Connecting the Components 2-12 S20BLK Setup 2-13 Chapter 3 - Trou bleshooting 3-1 Unit will not turn on. 3-2 Connected equipment r eboots or turns off during or after the unit switches to battery power 3-2 REPLACE BATTERY LED is illuminated 3-3 Contact Information 3-3 Limited Warranty 3-4 Appendix A - Specifications A-1 Appendix B - Network[...]
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1-1 Chapter 1 Introduction Figure 1. S20BLK Power Conditioner with Battery Backup (Front View) Proven Expertise… Proven Reliability From corporate data centers to home of fices, APC is regard ed as a leading innovator , designer and manufacturer of high-quality power protection solutions. With its proven reputation for Legendary Reliability TM , [...]
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1-2 Package Content s Y our S20BLK Power Conditioner packag e should contain the followi ng: Safety Precautions Ensure you have read and understand all of the safety informat ion located in the front of this manual. If you have any questions concerni ng any of the safety information, or if you are concerned that your home may no t be properly wired[...]
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1-3 Features The S20BLK Power Conditioner ’ s majo r features are described in the following paragraphs. Communications and Management A universal serial bus (USB) port, RS-232 port, and Network Managem ent Card (embedded W eb server) provide multiple methods for monitoring and managing th e S20BLK, and the equipment connected to it. For example,[...]
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1-4 Network Management Card An Ethernet port is located on the S20BLK rear panel, and enables the S20BLK’ s embedded Network Management Card (NMC) to connect to any Ethernet network. The NMC (W eb server) enables users to re motely monitor and manage the S2 0BLK from any W eb b rowser . All 12 outlets can be simultaneo usly turned OFF or ON via t[...]
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1-5 Isolated Noise Filter Banks The S20BLK isolated noise filer banks (I NFB) eliminate electromagnetic and radio frequency interference (EMI and RFI) that , when severe enough, can negatively impact sound and video quality . Each filter bank is electrically isolated from the other filter banks to prevent noise generat ed by one component from poll[...]
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1-6 Figure 2. Front Panel Co ntrols and Indicators DELA YED 1 S tatus Indicator When lit (blue), conditioned power is being supp lied to equipment connected to the rear-p anel outlets marked Switched Delayed 1 . ON BA TTER Y St a t u s I n d i c a t o r When lit (orange), the Power Conditioner is operating on power from the internal Battery Pack an[...]
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1-7 V acuum Fluor escent Display The vacuum fluorescent display (VFD) conveys unit and power statu s information. It is also used to display information when changing unit settings. Note: The VFD and light emitting diod es (LEDs) can be dimmed or turned off independently of ea ch other via the front control panel SETUP push button . Up Arr ow Push [...]
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1-8 Down Arr ow Push Button This pushbutton is used to change (decrease or turn off) parameters for various user-selectable settings such as: Audible Alarms, Sensitivit y , Display Dimmer , LED Dimmer , Go T o Bat If, O utlet 1 & 2 Delay (in seconds), Low Bat W arning, Bat Rep Date , and so on. On/Off Switch This switch controls power to all of[...]
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1-9 Rear Panel Controls and Connectors The rear panel connectors for the S20BLK Conditioner are shown in Figure 3. Each numbered callout corresponds to a numbered descripti on in the list that follows Figure 3. Figure 3. Rear Panel Conn ectors, Indica tor, and Circ uit Breaker Note: All outlets provide su rge protection, volt age regulation, noise [...]
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1-10 Outlets - These include the two rows of six outlets (total of 12 outlets) on the rear of the S T ype Power Conditioner, shown in Figure 3. These outlets are arranged based on the type of filtering protection ( DIGIT AL, VIDEO, ANALOG) , and isolated noise filte r banks (INFBs) eliminate electromagnetic interference (EMI) and radio frequency in[...]
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1-11 CIRCUIT BREAKER – A press-to-r eset circu it breaker is provided . When it is “tripped ” due to an electrical surge or overload, it pops out and shuts down output power to the ou tlets. T o reset the Circui t Breaker , press it in. Caution: When resetting the Circuit Breaker, push the bu tton in quickly, and release the button. Do not ho[...]
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1-12 RS-232 Port The RS-232 serial port allows you to monito r and manage the S20BLK, and also provides the ability to integrate the S20BLK into your home automation network . Note: This port can only b e functi onal when the USB cable is not connected to the S20BLK. Surge Protected T elephone Jacks ( TEL/DVR/SA T/DSL ) The S20BLK has a telephone l[...]
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2-1 Chapter 2 Inst allation This chapter contains th e following procedures: • Removing the Battery Pack • Installing the Unit • Inserting and Connecting the Battery • Powering On and Connecting Equipm ent • Performing the System Test • Status and Informational Screens • Connecting the Components • S20BLK Setup Using Front Panel Con[...]
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Page 22
2-2 Inst alling the Unit The S20BLK may be installed on a flat, solid surface or rack-mounted. Proper placement of the S20BLK should be accomplished in accordance with the following proced ures: Inst alling the Unit on a Flat Surface Place the unit on a solid, flat surface that is capable of supporting at least 60 lbs. Note: Avoid placing other com[...]
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2-3 Inserting and Connecting the Battery In accordance with APC’ s interpretation of Department of Transportation regulations, APC ships this device with the in ternal battery pack disconnected. The front bezel of the unit is also not attached to the unit when it is shipped. This procedure is for c onnecting the battery when the front bezel has b[...]
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2-4 Figure 5. Battery Wire Connection Caution: Failure to install the battery retaining bar can be hazardous. 4. Install the battery retaining bar . 5. Install the front bezel , as shown in Figure 6, by aligning the four pins located on the back-side of the bezel with the holes in the left and right sides of the unit. Gently push the fr ont bezel i[...]
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2-5 Powering On and Connecting Equipment 1. Power on the S20BLK unit and perform system test. 2. Connect the equipment. 3. Connect the data line cables. 4. Power on the connected equipment. Performing the System T est Before connecting eq uipment to the S2 0BLK Power Conditioner, ensure that the unit is functional by connectin g the AC Power Cord ([...]
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2-6 Figure 9. DELA YED OUTLET1: ON; DELA YED OUTLET1: OFF Screen SELFTEST IS ON; ON-LINE SELFTEST — is shown in Figure 10, and indicates that SELFTEST IS ON , and ON-LINE SELFTEST is active. This SELFTEST is conducted using utility power . Figure 10. SELFTEST IS ON; ON-LINE SELFTEST Screen SELFTEST IS ON; ON-BA TTER Y SELFTEST — Figure 11 shows[...]
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2-7 SELFTEST RESUL T ; SELFTEST HAS P ASSED — Figure 13 displays the message TEST HAS P ASSED , which indicates that self-test ran successfully to completion. If the messag e TEST HAS F AILED is displayed, please contact APC T echnical Sup port. Figure 13. SELFTEST RESUL T ; SELFTEST HAS P ASSED Screen DA T A PORT : USB REMOVED — Figure 14 dis [...]
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2-8 S t atus and Informational Screens The following paragraphs describe the vari ous status and informationa l screens that are available w ith the S20BLK. St atus Screens The most important status screens available after the Selftest has completed include: • INPUT VOLTAGE: XXXV; OUTPUT VOLTAGE: XXXV • SYSTEM LOAD: <XXXW; LOAD: <XX X% ?[...]
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2-9 EST. RUNTIME: XHRS; FUEL: XXX% This message is show n in Figure 17. Each un it can also display the estimated runtime as EST . RUNTIME (in hou rs), as well as the FUEL capacity of the internal battery pack (as a percentage) based on the tota l load connected to the device. If the estimated runtime is < 1 hour , the EST . RUNTIME will show in[...]
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2-10 SOURCE: XXXXXXX; EST. RUNTIME: XHRS Screen This screen, shown previously in Fig ure 19, indicates which type of sour ce the unit is deriving power from ( UTILITY , BA TTE R Y , or ST ANDBY ). It also displays the EST . RU NTIME (in hours) based on the power source, and connected equipment LOAD . In St andby , the unit does not provide an outpu[...]
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Page 31
2-11 Model Number and Serial Number Screen This screen, shown in Figure 22, provides informat ion about the S20BLK that you have purchased. It also provides the correct serial number for the uni t. Note: Always have this information available any time you contact APC Technical Support. You should al so have the firmware version. Figure 22. Model an[...]
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2-12 Outlet Status Screens The two screens in Figures 25 and 26 sh ow which of the four outlet banks are turned on or off. The outlet banks can be turned on or of f independently via the RS-232 serial port, which is located on the rear of the unit. In th e near future this capability will also be available via the W eb. Refer to Appendix B for dire[...]
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Page 33
2-13 S20BLK Setup Y ou can use the front panel SETUP and Arrow Up/Down pushbuttons to config ure (turn on or off) various functions provi ded by each S20BLK unit. When you press the SETUP pushbutton, the unit fu nctions are displayed in the followin g order: 1. Audible Alarm 2. Sensitivity 3. Display Dimmer 4. LED Dimmer 5. Go To Battery If <X X[...]
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2-14 AUDIBLE ALARM Setting – When the alarm is set to ON , as shown in Figure 27, it indicates an abnormal conditio n with the power or unit. It provides an audible tone (beep) whenever the unit detects an internal pr oblem, or a problem wi th an externally connected battery pack. When it is set to OFF the audible tone is silenced. Figure 27. AUD[...]
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Page 35
2-15 Figure 29. DISPLAY DIMM ER (HIGH) Setting Screen LED DIMMER Setting — This screen, shown in Figure 30, lets you set a brightness level of HIGH , LOW , or OFF for the front-panel light emitting diod e (LED) indicators. Use the SETUP pushbutton to advance to the LED DIMMER screen (not shown). Once the display is shown, press the Up Arrow and D[...]
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Page 36
2-16 OUTLET DE LA Y1 and OUTLET DELA Y2 — These settings let you set a defined time delay ( 0 to 10 seconds) for when the unit provides power to the rear panel outlet marked Switched Delayed1 ( TUNER/AUX ), or Switched Delayed2 ( SUBWOOFER and/or AMPLIFIE R ). By setting this delay it prevents power on o r power off glitches from affecting othe r[...]
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2-17 Figure 36. DO QUIK SELFTEST Screen DO RUNTIME CAL Setting — This function, show n in Figure 37, allows you to manually initiate a Runtime Calculation test to calibrate internal measurements, which should result in more accurate runt ime estimates. This should be done once every six months, or when the connect ed load size changes significant[...]
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2-18 SCREEN SA VER: ON/OFF Set ting — This function, shown in Figure 40, allows you to force the unit to continuously alternate a message S20 POWER CONDITIONER WITH BA TTERY BACKUP between the two lines of fields on the VFD. This feature h elps to maintain disp lay quality , as well as extending the life of the VFD. Note: Even when the screen sav[...]
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Page 39
3-1 Chapter 3 T roubleshooting This chapter describes some po ssib le problems that might occur , and the probable causes and solutions. They include: 1. Unit will not turn on. 2. The AV equipment connected to the S Type unit re boots or turns off during or af ter the unit switches to bat tery powe r. 3. The REPLACE BATT ERY indicator is on (lit). [...]
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Page 40
3-2 Connected equipment reboot s or turns off during or after the unit is on battery power Note: The unit will not turn on and a ccept incoming utility power if the power is out of range. The unit can still be "cold-started" using battery power by pressing and ho lding the power switch in until the unit beeps. Probable Cause: Circuit brea[...]
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3-3 REPLACE BA TTER Y LED is illuminated Cont act Information Always ensure that you hav e the model number , serial number and firmwar e version of your unit at hand any time you contact APC T ech nical Support. T ec hnical Support General Information Probable Cause: Battery is nearing the end of its useful life. Solution: Based on the date of pur[...]
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3-4 Limited W arranty American Power Conversion (APC) warrants it s products to be free from defects in materials and work manship for a period of two years from the da te of purchase. Its obligation under this warranty is lim ited to repairing or replacing, at its own sole option, any such d efective products. T o obtain servi ce under warranty yo[...]
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A-1 Specifications A T echnical Specifications The table on the foll owing pages contai ns the technical sp ecifications for the S20BLK Power Condit ioner . Note: The input co ntact and output relay features listed on the UP S Networ k Card Environment Web page do not apply to the S20BLK Power Conditioner. FCC Compliance Information These devices c[...]
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A-2 S20BLK External Battery Pack (SBA TT & SBA TTBLK) Input: V oltage Range for Operatin g on Utility 92V to 142V N/A Nominal V oltage 120 V a c 48 Vdc Allowable Frequency for Operat ing on Utility 47 to 63 Hz N/A Rated Input Current 12 Amps N/A Circuit Breaker Rating 15 Amps N/A Output: Number of Outlets 12 (all outlets surge protected, condit[...]
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A-3 Communication USB T ype B, low speed N/A RS-232 DB9 female, 2400-8-N-1 N/A Network RJ45. 10/100T Ethernet (Auto Detect) N/A Surge Protection: Let-Through V oltage Rating <50V N/A Data Line Protection Jacks RJ45 N/A Coaxial Cable 2 pair N/ A T elephone/DSL 2 line, 4 wire with spli tter N/A Physical: Unit Dimensions 17 x 5.25 x 18.55 in 43.2 x[...]
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A-4[...]
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B-1 Network Card B This appendix contains descriptions and instructi ons to assist those persons responsible for the configuration and setup of the S20B LK, which contains an embedded Network Management Card (NMC), also simply call ed the APC Management Card. Note: The input contact and output relay features listed on t he UPS Network Card Environm[...]
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B-2 NMC Major Features The Network Management Card (NMC) has the follow ing key features: • Autosenses 10/100 MBS connection speeds • Provides a data log accessible by FTP, SCP or a W eb browser • Supports remote monitoring serv ices • Provides UPS scheduling features • Supports the APC PowerChute ® Network Shutdown utility • Provides [...]
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Page 49
B-3 Reference Document s The APC Network Management Car d utility CD contains the following documentation: • Network Management Card User’s Guide • PowerNet MIB Reference Guide • CD-ROM contents file (.Contentscontent s.htm) • Network Management Card Release Notes • Troubl eshooting d ocuments Quick Configuration This section covers N[...]
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B-4 The Device IP Configuration W izard runs on Microsoft W indow s 2000, 2003, and W indo ws XP operating systems. For more information concerning W izard installation, configuration, reconfigu ration, retrieving and exporting .i ni files, uploading events and error messages, refer to the APC Device IP Configuration Wi z a rd section in the Networ[...]
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B-5 Control Console Once you log onto the control console, as described in either the Local (Serial) Access, or ARP and T elnet Access section above, perform the following steps: 1. Choose Network from the Control Console menu. 2. Choose TCP/IP from the Network menu. 3. Disable BOOTP (if it is enab led), and select Ac cept Changes . 4. Set the Syst[...]
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B-6 How to Access the NMC The following paragraphs describe the vari ous ways you can use different interfaces to access the NMC when it is running on your network. Note: For more detailed information ab out how to use these interfaces, reference the APC Network Management Card User’s Guide. We b Interface The W eb interface provides options to m[...]
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[...]
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APC W orldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • V isit the APC W eb site to access docu ments in the APC Knowledge Base and to submit customer support requests. – www .apc .com (Corporate Headquarters) Connect to localized APC W eb sites for specific co[...]