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ArtDio IPS-2101h manual

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Table of contents for the manual

  • Page 1

    IPS-2101h User Manual V1.0 www .art dio.com.tw ArtDio Comp any , Inc.[...]

  • Page 2

    IPS-2101h User Manual 2 Safety Instructions • Do not attempt to service the product y ourse lf. Any servicing of this product should be referred to qualified service personal. • T o avoid electric shock, do not put your finger , pin, wire, or any other metal object s into vents and gaps. • T o avoid accidental fire or electric shock, do not t[...]

  • Page 3

    IPS-2101h User Manual 3 Table of Content T able of Content ....... ........... ........... ........... ........... ........... ........... ........... .......... ........... ...... .........3 1. Product Specifications ................ ........... .......... ........... ........... ........... ........... ........... ..........5 2. Package Content .[...]

  • Page 4

    IPS-2101h User Manual 4 7.3 Others ............ ............... ............... ................... ............... ................... ............... .......... ............................ ...21 8. Registration Message .......... .. .. ........... ........... ........... ........... ........... ........... ........... .......... 21 9. Using IPS-[...]

  • Page 5

    IPS-2101h User Manual 5 1. Product Specifications V o ice Interface Call control protocol SIP (RFC-3261) or H.323 V4 or MGCP V oice compression G .71 1 A/µ -Law , G .723.1, G .729A/B/AB Echo cancellation G .165/G .167 16ms Delayed (End to End) < 100ms Flow of the average 14K (G .723.1) ~ 51K(G .729) bps Other support Silence Suppression 、 V o[...]

  • Page 6

    IPS-2101h User Manual 6 2. Packag e Content • One IPS-2101h V oIP Gateway • One Power Adaptor • One RJ-45 Ethernet Cable • One RJ-1 1 T elephone Cable • Quick Installation Guide • One Installa tion CD 3. Inst allation 3.1 Functions: 10/100 Base-T Ethernet Port (RJ-45) Phone Line DC In Reboot Status Indicator/Button (Green or Red or Oran[...]

  • Page 7

    IPS-2101h User Manual 7 3.2 S tatus Button Funct ions There is a S t atus Button/Indicator on IPS-2101h indicating different st atus: Safe Mode: T o enter to the safe mode, you can press t he S tatus Button, and then plug into the power . The S tatus Indicator will flash with green and orange lights. It is used when reloading the firmware from fail[...]

  • Page 8

    IPS-2101h User Manual 8 4. Hardware Installation The IPS-2101h configured below already has the V oIP account registered on it. If you do not have an account or are unable to register it, please contact to your V oIP service provider . 4.1 Connection with an IP Sharing Devic e or a Router Deploy this connection when you have an IP sharing device wi[...]

  • Page 9

    IPS-2101h User Manual 9 4.2 Connection without an IP Sharing Device or a Router Deploy this connection for those users who ar e using ADSL PPPoE service and have only one computer . However , the IS P should allow more than two accounts log on the Internet. Place the IPS-2101h between the ADSL modem and your computer . Installation: Plug one end of[...]

  • Page 10

    IPS-2101h User Manual 1 0 5. Network Settings Using Status Button on IPS-2101h 【 The default network setting is DHCP mode 】 Press the S tatus Button on the IPS-2101h, and pick up the handset, you will be able to hear the voice prompt indicating the IP address of your IPS-2101h. If the IP address you hear is 0.0.0.0, then there is no IP address [...]

  • Page 11

    IPS-2101h User Manual 1 1 5.3 PPPoE Settings IPS-2101h can not use the S tatus Button to configure the P PPoE network. Please configure your IPS-2101h with a S tatic IP (*note) first (refer to 5.1), then use web browser connect to IPS-2101h web configuration page to configure the PPPoE settings. <Note> ： In most cases, if your PC has IP add[...]

  • Page 12

    IPS-2101h User Manual 1 2 6. WEB Configuration Press the S tatus Button on the IPS-2101h, and pick up the handset, you will be able to hear the voice prompt indicating the IP address of your IPS-2101h. If the IP address you hear is 0.0.0.0, then there is no IP address available or the in t ernet connection is bad. Please refer to “5. Network Sett[...]

  • Page 13

    IPS-2101h User Manual 1 3 PPP ID With “PPPoE” selected in the IP T ype drop down list, please enter your PPPoE account in this field. PPP PIN With “PPPoE” selected in the IP T ype drop down list, please enter your PPPoE passwo rd in this fi eld. Local IP With “S tatic” selected in the IP T ype drop down list, please enter the IP address[...]

  • Page 14

    IPS-2101h User Manual 1 4 Please do not check this box and leave the Service Addr field blank. ※ If the Gatekeeper is not to be used, please configure the Service Port as 1720. Detai led information please refers to the “Service Port” configuration. z For MGCP protocol: Please check this box, and then enter the IP address or domain name of th[...]

  • Page 15

    IPS-2101h User Manual 1 5 SIP traverse the NA T . If this option is selected, please also enter the IP address of the STUN server in the NA T Addr field. NA T Addr When “Enable” or “STUN” is selected in the NA T T raversal field, enter the NA T Proxy’ s IP address in this field. Otherwise, keep this field as 0.0.0.0. NA T TTL Define ho w [...]

  • Page 16

    IPS-2101h User Manual 1 6 Control port z With H.323 protocol used, this port is mapped to the H. 245 port. H.245 protocol defines call control signal, and uses TCP proto col. The value can be set from 1024 to 6553 5. z With MGCP or SIP p rotocol is used, there is no specific request for this port. Y ou can enter any port number . ※ If there are m[...]

  • Page 17

    IPS-2101h User Manual 1 7 Phone Settings Fields Description Use Dialplan Setup the dial plan: • Disable: Not using a dialing plan. • Enable: Use a dialing plan. This dialing pl an should combine with the Regional Code and Area Code. Please comply with the E.164 rule to setup the country cod e, area code and long distance code. • Dialnum Add p[...]

  • Page 18

    IPS-2101h User Manual 1 8 Disable the dual mode to allow only IP calls. However , it will switch to PSTN network when blackout. Dualmode Prefix Set the switch key which allows y ou to switch between PSTN call and IP call when Dual Mode is enabled. Answ er Enter a number from 0 through 60 to set the entries of the seconds before the phone answer the[...]

  • Page 19

    IPS-2101h User Manual 1 9 6.5 Other Settings Other Settings Field Descr iption Password Set the user ’s pa ssword. Should be no longer than 16 digits. Super Password Set the administrator ’s p assword. Should be no longer than 16 digits. Upgrade T ype Firmw are aut o-upgr ade s etti ngs: All: Use model name as the identification characters of t[...]

  • Page 20

    IPS-2101h User Manual 2 0 7. Passing Through the NAT/Firewall When IPS-2101h works with NA T/Firewall, some of the following cases might happen: 1. With a valid account, IPS-2101h can not successfully register to the server . 2. IPS-2101h itself can make calls but is not able to receive calls. 3. One-way talk. One e nd can not hear any sound. It mi[...]

  • Page 21

    IPS-2101h User Manual 2 1 7.3 Others With H.323 or MGCP protocol is used, please refer to the appendix H.323 and MGCP configuration examples . If IPS-2101h can not wo rk this way , open the corresponding ports on your NA T/Firewall device. Figure below shows the possible usage ports for the IPS-2101h. Please contact to the network administrator or [...]

  • Page 22

    IPS-2101h User Manual 2 2 9.3 Other Phone Operation The IPS-2101h has two international standard RJ -1 1 phone ports which allow you connect to all the standard phones, including traditional wireless phone and DECT wireless phone, with full function on the phone. 10. Firmware Auto-upgrade If auto-upgrade function is enabled (please refer to “6.5 [...]

  • Page 23

    IPS-2101h User Manual 2 3 1 1. Appendix 1 1.1 H.323 W eb Configuration E xample With H.323 protocol used, please change the foll owing p arameters and leave the other setting as default. (Detailed H.323 information, please cont act your V oIP service provider) z Use service ： Please check z Servi ce ty pe ： Sele ct “common” if not specified[...]

  • Page 24

    IPS-2101h User Manual 2 4 1 1.2 MGCP W eb Configuration Example With MGCP proto col used, please change the following p arameters and leave the other setting as default. (Detailed MGCP information, pl ease contact y our V oIP service provider) z Use service ： Please check z Servi ce ty pe ： Sele ct “common” if not specified by your V oIP se[...]

  • Page 25

    IPS-2101h User Manual 2 5 1 1.3 How to Add a Prefix in Front of the Number z Use Dialplan ： Select “Dialnum”. z Dial Number ： Enter the prefix you want to add. For example, 666. z DDD Code ： Blank. z IDD Code ： Blank. z DDD Prefix ： Blank. 1 1.4 Update Information For the latest version manual, please refer to http://www . artdioinc.c[...]

  • Page 26

    IPS-2101h User Manual 2 6 Los Angeles Office, U.S.A. Address ： 14235 Lomitas Ave. La Puente, CA 91746 TEL ： + 1- 626 – 336 - 0369 FA X ： + 1- 626 – 961 - 91 14 Emai l ： ussales@ar td ioinc.com T aiwan Headquarter Add ： 7th FL., No.476, Min-Hu RD., Hsin-Chu, T aiwan 300 TEL ： + 886 – 3 - 5295000 FA X ： + 886 - 3 - 5295005 E-Mai l[...]