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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T 1760, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T 1760 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T 1760. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AT&T 1760 should contain:
- informations concerning technical data of AT&T 1760
- name of the manufacturer and a year of construction of the AT&T 1760 item
- rules of operation, control and maintenance of the AT&T 1760 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T 1760 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T 1760, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T 1760.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T 1760 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Digital Ans w ering System with Caller ID/Call W aiting 1 7 60 1 A T&T and the globe symbol are registered tr ademarks of A T&T Corp. licensed to Advanced Amer ican T elephones. USER’S MANU AL Pa r t 2 Please read Part 1 — Important Product Information, included in this package. P ara r ecibir este manual en español, por f av or llame [...]
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Page 2
© 2000 Advanced American T elephones. All rights reser ved. Printed in Mexico. 850002718 Issue 1A T&T 5/00 1760_book_1AT&T 5/1/00 7:38 PM Page ii[...]
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1760_book_1AT&T 5/1/00 7:38 PM Page iv[...]
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Page 4
BUTT ONS AND SCREEN INDICA T ORS ....3 INST ALLA TION .....................................4 About Softkeys ..........................................4 T able/Desk Installation..............................4 W all Installation.........................................7 SET UP SYSTEM FEA TURES ..................8 Feature Setup .......................[...]
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1760_book_1AT&T 5/1/00 7:38 PM Page 2[...]
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3 BUTT ONS AND SCREEN INDIC A T ORS Softkey New call in call history Position of call in call history Caller’s name Softkey Indicates unr eviewed call infor mation in call history Caller’s telephone number C c Play messages / Stop message playback Indicates caller left message Delete messages Tur n system on or of f Access system featur es Adju[...]
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Page 7
4 About Softk eys This answ ering system has been designed with your convenience in mind, offering you many f eatures which y ou can access using the two “softkeys” shown in the illustration on the previous page. By pressing the softkey below the word indicated on the displa y screen, you select that oper ation. Softkey words are alw ays underl[...]
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Page 8
5 2 Connect the power cord. • Plug the smaller end of the power cor d into the jack labeled POWER on the back of the ans wering system. • Flip out the bracket under the unit, and fit the power cord through the str ain relief tab. • Plug the other end of the power cor d into an electrical outlet not controlled b y a wall s witch. Use only the [...]
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Page 9
6 6 Set the Clock. The screen displays the time (the def ault setting is 12 AM ). T o cor rect the setting, use C or c to cor rect the hour , then select NEXT to move to the minutes setting; repeat to select AM or PM . Select DONE when the correct time is display ed. 7 Set the Date. The screen displays the date (the def ault setting is 1/04/98 ). T[...]
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Page 10
7 W all Installation 1 Choose a location near a modular telephone jack and a standard electrical outlet not controlled by a wall switc h. 2 Using a pencil and the template at the back of the manual, mark the w all where you want to mount the unit. 3 Choose two #4 Round Head scre ws appropriate for your w all mater ial (screws not included). Screw i[...]
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Page 11
8 Fea ture Setup Y ou can set up one feature at a time, or you can set up a feature and then mo ve on to set up another featur e. After y ou chang e one feature, use the softke y to select OK to move to another featur e. If you chang e only one feature, you can continue to select OK until the screen e xits the Feature Setup mode. NOTE: If the unit [...]
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Page 12
9 Answ ering System Fea ture Setup Record Outgoing Announcement NOTE : If you choose not to r ecord an announcement, the system answers with a pr e-recor ded announcement: “Hello . Please leave a messag e after the tone. ” 1 Press o . 2 Use the softkey to select ANS SYS . The screen displays Announcement . 3 Select RECORD . Begin speaking in a [...]
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Page 13
10 Ring Select and T oll Sav er Y ou can select how many times the line will ring befor e the system answers a call. Set for 1 to 7 rings, or choose from two T oll Saver settings. If you select Toll Saver 4–2 , the system answ ers after four rings when you have no new messag es, and after two rings when you hav e new messages. If you select Toll [...]
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Page 14
11 Announcement Monitor This system comes set to On so you can hear y our announcement when the system answ er s a call. Y ou can reset the system so you w on’t hear the announcement. 1 Press o . 2 Use the softkey to select ANS SYS . 3 Select OK until the screen displays Announce Monitor . 4 Select CHANGE or press C or c to change the setting to [...]
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Page 15
12 Y ou may , howev er , live in a region wher e for calls within your Home Area Code, you must dial 10 digits (that is, the three-digit area code and the sev en digits of the phone number) or even 11 digits (“1” plus the area code and phone number). If this applies to you, progr am “000” instead of your Home Area Code into the unit. After [...]
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Page 16
13 Local Area Codes 1 Press o . 2 Press C or c . 3 Use the softkey to select CALL ID . 4 Select OK until the screen displays Local Area Code . 5 Press C or c to change the first digit. 6 Select NEXT to move to the second digit. 7 Press C or c to change the second digit. 8 Select NEXT to move to the third digit. 9 Press C or c to change the thir d d[...]
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Page 17
14 Set Displa y Screen Language 1 Press o . 2 Press C . 3 Use the softkey to select CALL ID . (or ID LLAM ). 4 Select OK or SI until the screen displays Language/Idioma or ( Idioma/Language ) and the current selection. 5 Use the softkey under English or Espanol to change y our selection. 6 Select OK or SI when your selection is displayed in the cen[...]
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Page 18
15 Answ ering Calls When the system answ er s a call, the caller hears the announcement you recorded follo wed by a beep. After the beep, the system begins recording your caller’ s message, up to three minutes long. If the message is longer than thr ee minutes, or if the caller is silent for mor e than seven seconds, or if the system runs out of [...]
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Page 19
16 Listening to Y our Messages As the system plays bac k messages, the screen displa ys the number of the message playing. Befor e playing each messag e, the system announces the day and time the messag e was received. The screen displays the caller’ s name and number , if stored. Y ou can dial the display ed number by pressing d (see “Display [...]
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Page 20
17 Stop message playback Press P . Saving messages The system automatically sav es your messages until y ou delete them, and can store approximately 12 minutes of messag es, memos and announcements (up to a maximum of 99 messages). When memory is full, or the maximum number of messa ges is recor ded, the screen displays MEMORY FULL . Y ou’ ll nee[...]
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Page 21
18 Connect with the Answering System 1 Dial your telephone number from a touc h tone phone with a different telephone number . 2 When the system answ er s, enter your three-digit Remote Access Code dur ing or after the announcement. The system announces the number of messages, then beeps twice. If the announcement continues to play after you enter [...]
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Page 22
19 Delete Messages Delete All Messages 1 Connect with the answering system 2 After you hav e listened to all messages and heard the two beeps, press 33 . All messages are deleted. (If you hav en’t listened to messages, you will hear an error tone, and the messages will not be deleted.) Delete Selected Message Press 3 while the messag e is playing[...]
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Page 23
20 Ending the Remote Access Call Press *9 . The system announces, “The machine will now hang up, ” and disconnects from the line. Changing Remote Access Code 1 Connect with the answering system. 2 Press 99 . The system announces “Enter new code. ” 3 Enter your new Remote Access Code (any number between 000 and 999). 4 If a valid code is ent[...]
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Page 24
21 This product is designed to store and displa y information about incoming telephone calls. For this f eature to wor k, the unit must be used with Caller Identification ser vice provided by your local telephone company; there is a f ee for this service, and it may not be available in all areas. This product can provide information only if both y [...]
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Page 25
22 NEW CALL Light This light stays on steadil y when you have r eceived call information but have not y et review ed it. Re viewing Call History 1 T o review latest calls, press c . 2 T o advance through the call history from an earlier call, press C . Call history display NOTE: If a caller left a voice messag e, y ou’ll see the MSG indicator o v[...]
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Page 26
23 Making a Displa y Dial Call 1 Press C or c to locate the number in the call histor y that you want to dial. 2 Lift the receiver of the phone connected to the system. 3 Press d . The displayed number is dialed. (If you don’t lift the receiv er befor e pressing d , the system will not dial the number . Instead, the screen displays Lift Receiver [...]
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Page 27
24 Displa y Messages PRIVATE NAME The other party is blocking name inf or mation. PRIVATE NUMBER The other party is blocking telephone number inf or mation. PRIVATE CALLER The other party is blocking name and telephone number information. UNKNOWN NAME Caller’ s number is available, but name is not. UNKNOWN NUMBER Y our phone company is unable to [...]
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Page 28
25 If this answ ering system does not work properl y , tr y the f ollowing suggestions. For Customer Service, visit our website at www .telephones.att.com , or call 1 800 222–3111. Please retain your r eceipt as your proof of pur chase. Display Scr een is Blank • Make sure the pow er cord is securely connected to both the ans wering system and [...]
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Page 29
26 System Does Not Respond to Remote Commands • Make sure you ar e calling from a touch tone phone. When you dial a number , you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone. • There may be noise or interf erence on the phone line you are using. Press dial buttons firmly . • Make sure you ar e enterin[...]
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Page 30
TEMPLA TE FOR W ALL MOUNTING Use tw o #4 scre ws 1760_book_1AT&T 5/1/00 7:38 PM Page 27[...]
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Page 31
fold 1 Answ ering System 1760 Remote Commands T o connect with your answering system: 1 Dial your telephone number from a touc h tone phone. 2 When the system answ er s, enter your Remote Access Code. The system announces the number of messages and beeps twice. 3 W ait four seconds f or the system to play bac k all messages — OR — Enter a remot[...]
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Page 32
TW O KEY REMO TE COMMANDS T ur n system off 00 Delete all messages 33 Review announcement 71 Record announcement 7* , speak after beep, press 5 to stop Room monitor 98 , press 8 to speak with someone in the room; press 5 or # to exit Change Remote Access Code 99 End remote access call *9 ONE KEY REMO TE COMMANDS Play All Play New Delete Repeat Stop[...]