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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T 8102, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T 8102 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T 8102. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AT&T 8102 should contain:
- informations concerning technical data of AT&T 8102
- name of the manufacturer and a year of construction of the AT&T 8102 item
- rules of operation, control and maintenance of the AT&T 8102 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T 8102 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T 8102, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T 8102.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T 8102 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
AT&T 8102 and 8110 Comcode: 106291149 Telephones 555-015-131 Issue 2, March 1992 Graphics© AT&T 1988 User’s Manual[...]
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Page 2
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing. AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TRADEMARKS DEFINITY, Dimension and Merlin are [...]
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Page 3
Contents Important Safety Instructions 1 Your 8102 and 8110 Telephones 5 Installing Your Telephone 12 Using the Features 21 Appendix A 31 Appendix B 33 Appendix C 35 Appendix D 36 FCC Registration and Repair Information 37 Interference Information 38 AT&T Warranty Information 39 Quick Reference Guide 40 Important Safety Instructions Only the mo[...]
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Page 4
Contents Important Safety Instructions 1 Your 8102 and 8110 Telephones 5 Installing Your Telephone 12 Using the Features 21 Appendix A 31 Appendix B 33 Appendix C 35 Appendix D 36 FCC Registration and Repair Information 37 Interference Information 38 AT&T Warranty Information 39 Quick Reference Guide 40 Important Safety Instructions Only the mo[...]
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Page 5
Service 1 Before cleaning, unplug the telephone from the modular wall jack. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 2 Unplug the telephone from the modular wall jack and refer servicing to qualified service personnel when these conditions exist: ● ● ● ● ● If liquid has been spilled into the telephone[...]
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Page 6
Service 1 Before cleaning, unplug the telephone from the modular wall jack. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 2 Unplug the telephone from the modular wall jack and refer servicing to qualified service personnel when these conditions exist: ● ● ● ● ● If liquid has been spilled into the telephone[...]
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Page 7
● Afin de réduire le risque de choc électrique, ne démontez pas le téléphone. Aucun composant réparable ou remplaçable par l'utilisateur n'est présent à l'intérieur du téléphone. Si vous ôtez le couvercle du téléphone, vous risquez d'être exposés à des tensions dangereuses. Si vous remontez le téléphone de [...]
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Page 8
● Afin de réduire le risque de choc électrique, ne démontez pas le téléphone. Aucun composant réparable ou remplaçable par l'utilisateur n'est présent à l'intérieur du téléphone. Si vous ôtez le couvercle du téléphone, vous risquez d'être exposés à des tensions dangereuses. Si vous remontez le téléphone de [...]
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Page 9
Before you begin to use the procedures described in this book check which type of telephone you are using by looking at the designation number at the top right corner on the front of your telephone. Then, see Figure 1, the 8102 telephone, or Figure 2, the 8110 telephone, according to which telephone you are using, and read the explanations of their[...]
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Page 10
Before you begin to use the procedures described in this book check which type of telephone you are using by looking at the designation number at the top right corner on the front of your telephone. Then, see Figure 1, the 8102 telephone, or Figure 2, the 8110 telephone, according to which telephone you are using, and read the explanations of their[...]
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Page 11
Starting with the handset on the TOP VIEW and continuing clockwise: Data jack Auxiliary power jack Handset Handset Program button Flash button Speaker button Handset jack Pause button Programmable Dialing buttons Hold button Hold light Redial button Auto Answer button Mute button Message light Redial button Line jack For placing and receiving calls[...]
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Page 12
Starting with the handset on the TOP VIEW and continuing clockwise: Data jack Auxiliary power jack Handset Handset Program button Flash button Speaker button Handset jack Pause button Programmable Dialing buttons Hold button Hold light Redial button Auto Answer button Mute button Message light Redial button Line jack For placing and receiving calls[...]
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Page 13
Mute button For turning off the microphone associated (On the 8110 only) with the handset or the built-in speakerphone. Message light A red light that flashes when a message has been left for you. Dial pad The standard 12-button pad for dialing telephone numbers. The dial pad is also used with the PROGRAM button to store numbers on the Programmable[...]
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Page 14
Mute button For turning off the microphone associated (On the 8110 only) with the handset or the built-in speakerphone. Message light A red light that flashes when a message has been left for you. Dial pad The standard 12-button pad for dialing telephone numbers. The dial pad is also used with the PROGRAM button to store numbers on the Programmable[...]
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Page 15
Installing Your Telephone Note: Although the drawings in this section show an 8110 telephone, the following installation procedures are applicable for both the 8102 and the 8110 telephones. Table/Desk Installation Use the 7-foot straight line cord that came with your telephone to connect the telephone to a modular jack. WARNING: Do not plug the han[...]
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Page 16
Installing Your Telephone Note: Although the drawings in this section show an 8110 telephone, the following installation procedures are applicable for both the 8102 and the 8110 telephones. Table/Desk Installation Use the 7-foot straight line cord that came with your telephone to connect the telephone to a modular jack. WARNING: Do not plug the han[...]
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Page 17
Wall Installation Use the following directions to mount the telephone on a standard wallphone jack with mounting studs. 1 You must reverse the handset tab (which holds the handset when 2 3 you hang up). See Figure 5. ● Hold down the switchhook and slide the tab up and out of its slot. ● Turn the tab so that the curved end is facing up. ● Inse[...]
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Page 18
Wall Installation Use the following directions to mount the telephone on a standard wallphone jack with mounting studs. 1 You must reverse the handset tab (which holds the handset when 2 3 you hang up). See Figure 5. ● Hold down the switchhook and slide the tab up and out of its slot. ● Turn the tab so that the curved end is facing up. ● Inse[...]
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Page 19
8 9 10 Mounting studs Base Base Locking Tab FIGURE 7 Placing the Telephone on the Wall Jack Mounting Studs 6 7 Plug one end of the line cord into the line jack on the bottom of the telephone. See Figure 8 for the location of the line jack. Voice Terminal Wall Note: You may prefer to use an 8" line cord rather than the 7-foot cord provided with[...]
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Page 20
8 9 10 Mounting studs Base Base Locking Tab FIGURE 7 Placing the Telephone on the Wall Jack Mounting Studs 6 7 Plug one end of the line cord into the line jack on the bottom of the telephone. See Figure 8 for the location of the line jack. Voice Terminal Wall Note: You may prefer to use an 8" line cord rather than the 7-foot cord provided with[...]
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Page 21
Labeling the Programmable Dialing Button Designation Card Use the following directions for labeling and inserting the programmable dialing buttons designation card on your telephone. Note: For directions on storing numbers on the programmable dialing buttons, refer to "Programmable Dialing Buttons" in the section titled Using the Features[...]
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Page 22
Labeling the Programmable Dialing Button Designation Card Use the following directions for labeling and inserting the programmable dialing buttons designation card on your telephone. Note: For directions on storing numbers on the programmable dialing buttons, refer to "Programmable Dialing Buttons" in the section titled Using the Features[...]
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Page 23
FIGURE 11 Removing the Auto Answer button; Inseting the Button Slot Cover Using the Features The procedures which follow give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Note: At the end of this booklet is a one-page Quick Reference Guide which allows you quick access to procedu[...]
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Page 24
FIGURE 11 Removing the Auto Answer button; Inseting the Button Slot Cover Using the Features The procedures which follow give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Note: At the end of this booklet is a one-page Quick Reference Guide which allows you quick access to procedu[...]
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Page 25
Answering and Placing a Call (cont.) To place a call using the speakerphone (for 8110 users) 1 While on-hook, press [ Spkr ] [dial tone] ● Red light next to [ Spkr ] goes on 2 Dial desired number To end a call 1 Hang up handset o r if you are using the speakerphone, press [ Spkr ] ● Red light next to [ Spkr ] goes off Auto Answer (for 8110 User[...]
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Page 26
Answering and Placing a Call (cont.) To place a call using the speakerphone (for 8110 users) 1 While on-hook, press [ Spkr ] [dial tone] ● Red light next to [ Spkr ] goes on 2 Dial desired number To end a call 1 Hang up handset o r if you are using the speakerphone, press [ Spkr ] ● Red light next to [ Spkr ] goes off Auto Answer (for 8110 User[...]
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Page 27
Flash If your telephone is connected to a business communications system, you can use [ Flash ] instead of pressing the switchhook for such features as Conference or Call Waiting. Check with your System Administrator to see which features you can use. If you are using your telephone at home and you subscribe to custom calling services through your [...]
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Page 28
Flash If your telephone is connected to a business communications system, you can use [ Flash ] instead of pressing the switchhook for such features as Conference or Call Waiting. Check with your System Administrator to see which features you can use. If you are using your telephone at home and you subscribe to custom calling services through your [...]
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Page 29
Personalized Ring The 2 tone controls on the side of the telephone allow you to choose your own personalized ring pattern. Use to help distinguish your incoming calls from those of other nearby telephones. The tone selector labeled HI--LO will help you select one of 2 tone ringer frequencies. Slide the tone selector to HI for a higher frequency; sl[...]
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Page 30
Personalized Ring The 2 tone controls on the side of the telephone allow you to choose your own personalized ring pattern. Use to help distinguish your incoming calls from those of other nearby telephones. The tone selector labeled HI--LO will help you select one of 2 tone ringer frequencies. Slide the tone selector to HI for a higher frequency; sl[...]
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Page 31
To program an automatic pause for redialed numbers To dial a number with a programmable dialing button 1 Pick up handset o r if you are using an 8110 telephone, you can press [ Spkr ] 2 When you hear dial tone, press appropriate programmable dialing button ● Number programmed on the button is automatically dialed To erase a number stored on a pro[...]
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Page 32
To program an automatic pause for redialed numbers To dial a number with a programmable dialing button 1 Pick up handset o r if you are using an 8110 telephone, you can press [ Spkr ] 2 When you hear dial tone, press appropriate programmable dialing button ● Number programmed on the button is automatically dialed To erase a number stored on a pro[...]
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Page 33
Speakerphone (for 8110 Users) Allows you to place and answer calls without lifting the handset. Use any time you prefer hands-free communication, both speaking and listening, or for group conference situations. To place/answer a call without lifting the handset 1 Press [ Spkr ] ● Red light goes on next to button 2 Place or answer call ● Adjust [...]
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Page 34
Speakerphone (for 8110 Users) Allows you to place and answer calls without lifting the handset. Use any time you prefer hands-free communication, both speaking and listening, or for group conference situations. To place/answer a call without lifting the handset 1 Press [ Spkr ] ● Red light goes on next to button 2 Place or answer call ● Adjust [...]
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Page 35
Power supply Adjunct cord Adjunct power cord Adjunct (equipment) jack S201A Speakerphone (Top view) Line jack Adjunct power jack 8102 Voice Terminal (Bottom view) FIGURE 12 Connecting Adjunct Equipment and an Adjunct Power Supply to an 8102 Telephone 32 Appendix B Operation of the 500A Headset Adapter (with the 8102 Telephone) If you are using a 50[...]
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Page 36
Power supply Adjunct cord Adjunct power cord Adjunct (equipment) jack S201A Speakerphone (Top view) Line jack Adjunct power jack 8102 Voice Terminal (Bottom view) FIGURE 12 Connecting Adjunct Equipment and an Adjunct Power Supply to an 8102 Telephone 32 Appendix B Operation of the 500A Headset Adapter (with the 8102 Telephone) If you are using a 50[...]
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Page 37
Switching from the Headset to the Handset If you are on a call on the headset and want to switch to the handset, you can do so by lifting the handset. The call is now on the handset. Press the Off button on the headset adapter in order to turn off the light next to the On/Quiet button. To switch from the handset back to the headset, press the On/Qu[...]
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Page 38
Switching from the Headset to the Handset If you are on a call on the headset and want to switch to the handset, you can do so by lifting the handset. The call is now on the handset. Press the Off button on the headset adapter in order to turn off the light next to the On/Quiet button. To switch from the handset back to the headset, press the On/Qu[...]
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Page 39
Appendix D FCC Registration and Repair Information If Your Telephone Does Not Respond If your 8102 or 8110 telephone does not respond to any button presses or if it sounds as if it is dead, try the following procedure before seeking repair assistance. 1 2 3 Pick up the handset Press the PROGRAM button Hang up the headset If this procedure does not [...]
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Page 40
Appendix D FCC Registration and Repair Information If Your Telephone Does Not Respond If your 8102 or 8110 telephone does not respond to any button presses or if it sounds as if it is dead, try the following procedure before seeking repair assistance. 1 2 3 Pick up the handset Press the PROGRAM button Hang up the headset If this procedure does not [...]
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Page 41
● RIGHT OF THE TELEPHONE COMPANY If telephone equipment is causing harm to the telephone network, the telephone company may temporality discontinue your telephone service. If possible, they’ll notify you before they interrupt service. If advance notice isn’t practical, you’ll be notified as soon as possible. You’ll be given the opportunit[...]
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Page 42
● RIGHT OF THE TELEPHONE COMPANY If telephone equipment is causing harm to the telephone network, the telephone company may temporality discontinue your telephone service. If possible, they’ll notify you before they interrupt service. If advance notice isn’t practical, you’ll be notified as soon as possible. You’ll be given the opportunit[...]
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Page 43
Quick Reference Guide Storing Numbers in Memory 1 While the telephone is on-hook, press the PROGRAM button 2 Press programmable dialing button 3 Dial telephone number 4 Press the PROGRAM button Dialing Numbers in Memory 1 Pick up handset OR Press [ Spkr ] 2 Press programmable dialing button Erasing a Number in Memory 1 Press the PROGRAM button 2 Pr[...]
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Page 44
Using the Built-in Speakerphone (For 8110 Users Only) 1 2 3 4 5 To place or answer a call, press [ Spkr ] To mute the speakerphone microphone, press [ Mute ] To change from speakerphone to handset, pick up handset while on speakerphone To change from handset to speakerphone, press [ Spkr ] and hang up handset To end call, press [ Spkr ] Using the A[...]
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Page 45
AT&T 8102 and 8110 Comcode: 106291149 Telephones 555-015-131 Issue 2, March 1992 Graphics© AT&T 1988 User’s Manual[...]