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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T 874, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T 874 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T 874. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AT&T 874 should contain:
- informations concerning technical data of AT&T 874
- name of the manufacturer and a year of construction of the AT&T 874 item
- rules of operation, control and maintenance of the AT&T 874 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T 874 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T 874, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T 874.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T 874 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
A T&T and the globe symbol ar e registered trademar ks of A T&T Corp. licensed to Advanced American T elephones. 1 F our-Line Inter com/ Speak erphone 874 USER’S MANU AL Pa r t 2 Please also read Part 1 — Important Product Infor mation[...]
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Page 2
© 2000 Advanced American T elephones. All r ights reser ved. Issue 1A T&T 7/00[...]
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Page 3
1 CONTENTS BEFORE Y OU BEGIN ........................ 3 INST ALLA TION ................................. 4 T able/Desk Installation ......................... 4 W all Installation .................................... 6 TELEPHONE FEA TURE SETUP ........ 10 Assign Intercom Number .................... 10 Set the Clock. .................................[...]
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Page 4
2[...]
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Page 5
3 BEFORE Y OU BEGIN • Y ou must have a modular telephone jack and an electrical outlet near where y ou’ re installing the phone. • The total length of telephone line cord used in this system is important. If the total length of telephone line cord is more than 600 feet, y ou may need to use a special filter device. Y ou can call 1 800 222–3[...]
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Page 6
4 T able/Desk Installa tion 1 Install 3 AA batteries. • Press in on the tabs and remov e the telephone base. • Press in on the tabs on the batter y door , and remove it. • Insert 3 AA batter ies, and replace the batter y door . • Replace the telephone base. NOTE: Batteries retain tele phone memory in the event of a po wer f ailure. If po we[...]
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Page 7
5 • Two T wo-Line Jacks INST ALLA TION Telephone Line Cords Telephone Jacks Modular Telephone Jack Lines 1 and 2 Modular Telephone Jack Lines 3 and 4 Power Cord Standard Electrical Outlet 3 Connect the power adapter . Use only the pow er adapter provided with this product. T o obtain a replacement, call 1 800 222–3111. Plug one end of the power[...]
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Page 8
6 W all Installation 1 Reverse the handset tab. Hold down the s witchhook, then pull the tab out and rotate it 180 degrees. Release the tab so it settles into position. 2 Install 3 AA batteries. • Press in on the tabs and remov e the telephone base. • Press in on the tabs on the batter y door , and remove it. • Insert 3 AA batter ies, and rep[...]
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Page 9
7 4 Connect the telephone line cords to the telephone. • Four One-Line Jacks • Two T wo-Line Jacks 5 Connect the power adapter to the telephone. Use only the pow er adapter provided with this product. T o obtain a replacement, call 1 800 222–3111. Plug one end of the power adapter into the jac k labeled ADAPTER on the back of the phone. Telep[...]
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Page 10
8 6 Mount the phone on the wall. • Four One-Line Jacks • Two T wo-Line Jacks NOTE: If y ou have thr ee modular telephone jacks, mount the phone onto a jack without a wall-mounting adapter . If y ou hav e four modular telephone jacks, mount the phone onto a jack without a wall-mounting adapter . INST ALLA TION Modular Telephone Jack Line 1 Modul[...]
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Page 11
9 7 Plug the power adapter into a standard electrical outlet. Conv enience P ort : If you want to connect another device (suc h as an answ er ing machine or fax mac hine) to the wall jack, you can use the jack on the phone labeled AUX . This convenience port will alwa ys use Line 2; a call picked up on Line 2 at another extension may interrupt a fa[...]
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Page 12
10 Assign Inter com Number 1 Do not lift the handset. 2 Press G , * , # . 3 Enter two digits (11–22). 4 Press I . Y ou will hear a confir mation r ing. NOTE: If y ou duplicate an intercom number , y ou’ll hear a warning tone. Repeat Ste ps 1–4 and assign a diff erent n umber . 5 Pr y up the intercom number card cov er , wr ite the intercom nu[...]
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Page 13
11 Set for T w o or Thr ee Phone Lines If you’ re not using all four phone lines, you need to turn of f the Line Status for the un used line. If you e xpand to a third or f our th line, tur n the Line Status back on. Y ou cannot tur n off line status for Line 1. 1 Press G , * , # . 2 Press 2 f or Line 2 — OR — Press 3 f or Line 3 — OR — P[...]
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Page 14
12 OPERA TION Pr events interruptions during a call Activate custom- calling services Redial last number called Put a caller on hold Mute the microphone Activate speakerphone Adjust Ringer and handset/speakerphone volume Line-in-use lights Redir ect an incoming call to any other 874 phone Automatically r edials a number when the line you’r e call[...]
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Page 15
13 NOTE: When you mak e a call, the phone selects the first a vailable line. When y ou answer a call, the phone automatically selects the ringing line. If y ou hav e a pr ivate line, the phone automatically selects that line. Making a Call Handset T o make a call, lift the handset. Y ou can dial your call manually or use the memor y dialing feature[...]
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Page 16
14 V olume Handset/Speak erphone V olume Control When you are on a call, press + to increase handset or speakerphone volume. Press - to decrease volume. Ringer V olume Y ou can adjust the r inger volume while the phone is ringing. While the line is ringing, press + or - to reach the desired lev el. If more than one line is ring ing at the same time[...]
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Page 17
15 Redial The last number dialed on this phone is stored in r edial memor y until you dial another number . T o dial the same number again, lift the handset or press K , listen for the dial tone, then press R . Auto Redial Select a line and press A . The screen displays BUSYDIAL as long as the number you’ re calling is busy . The phone redials th[...]
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Page 18
16 OPERA TION Mute This featur e lets you mute the telephone so that y ou can hear the other party , but the other par ty can’t hear you. T o activate this feature , press and release M . The MUTE light goes on. T o r etur n to the conversation , press and release M again. NOTE: Switching fr om handset to speak erphone or from speak erphone to ha[...]
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Page 19
17 T o dr op one line: Press the LINE button of the party you want to keep. The other line will be dropped. NOTE: Occasionally , the f ar -end parties on a confer ence call might not hear one another . Do Not Disturb Use this f eature to prevent interruptions dur ing a call. When this feature is activated you will not hear paging tones, voice pagin[...]
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Page 20
18 Timer The screen displays the elapsed time in min utes and seconds for the first hour (up to 59 minutes, 59 seconds), then begins at zero again. The timer automatically stops when y ou hang up. The screen displa ys the recorded time for about six seconds. Press to start the timer . Press again to stop timing. OPERA TION[...]
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Page 21
19 TELEPHONE MEMOR Y Store a pause in a memory number Store a tone signal in a memory number Dir ectory Card One-touch memory locations This telephone has 19 memor y locations. Each location can store up to 16 digits. Dial numbers stored in memor y locations by lifting the handset (or pressing K ) and pr essing the button for the location. Director[...]
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Page 22
20 Storing Numbers in Memor y 1 Press and release G . 2 Enter the telephone number you w ant to store (up to 16 digits) — OR — Press and release R to stor e the last number dialed. 3 Press the memor y button where you w ant to store the number . Storing a Pause in a Memory Number T o store a dialing pause in a memor y number , press and release[...]
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Page 23
21 INTERCOM OPERA TION Activate custom- calling services Line-in-use lights Redir ect an incoming call to any other 874 phone Automatically r edials a number when the line you’r e calling is busy Announces to all 874 phones at same time Connect another intercom call with an outside line Ring another 874 phone connected to Line 1 Announce over the[...]
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Page 24
22 This intercom f eatures both a single-phone page and a system-wide page. A single-phone page alerts only one phone; a system-wide pa ge alerts all phones. Any phone with the Do Not Disturb (DND) f eature activated will not receive a pag e. An intercom call or single-phone pag e automatically activates the speakerphone on the receiving phone. Y o[...]
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Page 25
23 Paging All Phones 1 Press and release or p , * . 2 Speak toward the telephone. 3 Press and release K to disconnect. Ans w ering an ALLP AGE 1 Press or p . 2 Use the already activ ated speakerphone, or lift the handset. 3 T o end, press and release K or hang up. Making an Inter com Confer ence Call 1 Make or ans wer a call. 2 Press and release I [...]
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Page 26
24 If this telephone does not work pr operly , tr y the following sugg estions. If you’ re still having problems, call 1 800 222–3111. No Dial T one • Make sure all plugs are connected properl y . Inspect the line cord connections at the modular jack and at the telephone. Also inspect the coiled handset cord connection at both ends. • Check[...]
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Page 27
25 IN C ASE OF DIFFICUL TY T elephone Does Not Ring • Make sure the Do Not Disturb (DND) f eature is not activated. • Make sure Ring er s are turned on. • If there are sev eral non-system phones on the line that doesn’t r ing, disconnect some of them. Having too many phones connected can also result in low Ring er volume f or non-system tel[...]
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Page 28
26 When you combine tw o or more 874 phones you create an inter acting system. Y ou can have up to twelv e 874 phones and up to eight telephone lines. The 874 can also be used with Centre x ser vice. Y ou can use the four th line on each station as a private line. The diagram below illustrates each station as ha ving access to three lines. Notice t[...]
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Page 29
27 Setup Checklist Befor e expanding y our system or installing for Centre x, review the installation chec klist. If you hav e Centre x, contact your local telephone company f or further information about Centrex service. • The phone number for Line 1 must be the same on all phones in order f or the Intercom and P aging features to wor k. • Det[...]
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Page 30
28 Attendant Operation Once another 874 phone has enabled its delay ed r ing, the attendant phone will receive those calls. All the 874 features w ork in the same manner as described in the beginning of this manual. The attendant phone can pick up other Centr ex lines through Centr ex switc hing. The attendant can store the Centrex pic kup codes an[...]
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Page 31
29 Picking Up Another Station’ s Line 1 Choose a free Centre x line. 2 Enter the Centre x pickup code. 3 Enter the seven-digit phone number of the line y ou want — OR — Press the corresponding memor y locations for the Centr ex pic kup code and the seven-digit phone number f or the station sending the dela yed r ing. CENTREX OPERA TION[...]