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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T MLS-12D, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T MLS-12D one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T MLS-12D. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AT&T MLS-12D should contain:
- informations concerning technical data of AT&T MLS-12D
- name of the manufacturer and a year of construction of the AT&T MLS-12D item
- rules of operation, control and maintenance of the AT&T MLS-12D item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T MLS-12D alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T MLS-12D, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T MLS-12D.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T MLS-12D item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
System Speed Dial Numbers Record System Speed Dial numbers—programmed only at extension 10—in the boxes below. To dial: Press [Feature] followed by Dial Code. Note: An MLS-12 phone can also have up to 8 outside Auto Dial numbers for one-touch dialing—see p. 3. Dial Code Name 2 0 2 1 Dial Code 4 0 4 1 4 2 4 3 Nam e 2 2 2 3 2 4 4 0 2 5 4 5 2 6 [...]
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Page 2
Telephone Buttons and Indicators AT&T Help! If you have problems with your phone, see “Troubleshooting” in the Installation and Use manual, or call our toll-free Helpline: 1 800 628-2888 Calling Feature Buttons [MLS-12 only] These four buttons, from left to right, are pressed to use the following features: Privacy, Last Number Redial, Recal[...]
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Page 3
Ringing Patterns Ring-BEEP...Ring-BEEP...Ring-BEEP You can tell the type of call coming in by the way the phone rings: Ring...Ring...Ring...Ring...Ring...Ring... Outside Call Inside call Ring-BEEP-BEEP...Ring-BEEP-BEEP... Transferred call Light s Green (bottom) light shows what is happening on the line at YOUR extension. Red (top) light shows what [...]
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Page 4
Answering a Call [Line] or [Intercom] 1 Press the flashing [Line] or [Intercom] button. 2 Lift the handset. If you lift the handset without first pressing a line button, you will be connected to the line ringing longest. Joining a Call [Line] To connect yourself to an outside call being con- ducted at another extension: 1. Press the [Line] button ([...]
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Page 5
Making a Call Outside: [Line] + Telephone Number Inside—Ring: [Intercom]+ Ext. Number Inside—Page: [Intercom] + [*] + Ext. Number [Intercom] + [* ] [7 ] Placing a Conference Call Telephone or Ext. Number+ [Conf] + Telephone or Ext. Number+ [Conf] To Drop: [Drop] (MLS-12) or [Feature] [0] [6] (MLS-6) Putting a Call on Hold To Hold: [Hold] To Pic[...]