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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T 955, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T 955 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T 955. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of AT&T 955 should contain:
- informations concerning technical data of AT&T 955
- name of the manufacturer and a year of construction of the AT&T 955 item
- rules of operation, control and maintenance of the AT&T 955 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T 955 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T 955, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T 955.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T 955 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
P ara recibir este manual en español, por fav or llame al 1 800 222-3111. A T&T and the globe symbol are registered trademar ks of A T&T Corp. licensed to Advanced American T elephones. 1 F our-Line Inter com Speak erphone 955 © 2000 Adv anced American T elephones. All rights reser ved. Printed in Indonesia. 850004037 Issue 1A T&T 8/ [...]
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Page 2
BEFORE Y OU BEGIN ........................3 Glossar y ................................................4 Features List..........................................6 A udible Signals .....................................7 INST ALLA TION .................................8 T a ble/Desk Installation .........................8 W all Installation ...........[...]
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Page 3
• Check to be sure y our box contains: 1 T elephone 1 Handset 1 Handset cord 1 Mounting base 2 Seven-f oot line cords 1 Eight-inch line cord 1 P ower adapter 1 W ar ranty inser t 1 9V batter y 1 User’ s Manual • Y ou must have a modular telephone jac k and an electrical outlet not controlled by a wall switc h near where you’ re installing t[...]
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Page 4
Y ou may , however , liv e in a region where f or calls within your own ar ea code, you must dial 10 digits (that is, the three-digit area code and phone number). If this applies to y ou, enter "000" for the Home Area Code and enter your area code as a Local Area Code. After pr ogramming, if you receive a call fr om within your area code,[...]
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Page 5
Program one Home and up to fiv e Local Area Codes for use with Caller ID features Specify whether your phone is the Centre x Console phone for your system Set time to delay ring for Centr ex Console phone Return all settings to default settings 1-3 digits, Empty* On or Off * Off * , 2, 4, 6, ... 30 seconds (Defaults) AREA CODEs CONSOLE CSL DELA Y R[...]
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Page 6
9 INST ALLA TION 8 INST ALLA TION NOTE: If y ou ar e installing multiple phones in y our 955 system, y ou must install and pr ogram one set at a time. If more than one extension is assigned the same e xtension number, a r epeating short ring (error ring) will sound at all e xtensions. Reassign extension n umbers, being sur e that each extension has[...]
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Page 7
11 INST ALLA TION 2 Install one 9V battery. • Press in on the tabs and remov e the telephone base. • Use a small Phillips head screwdriver to r emove the scre w and open the batter y door . • Insert the 9V batter y (included), and replace the scre w to close the batter y door . • Replace the telephone base. NOTE: T he batter y retains tele [...]
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Page 8
Modular T elephone J ack Lines 3 and 4 Modular T elephone J ack Lines 1 and 2 Standard Electrical Outlet Power Cord 13 INST ALLA TION 9 Plug the power adapter into a standard electrical outlet not controlled by a wall switch. 10 Initialization. As soon as you connect the pow er cord, the system runs a quick self-test and the screen displa ys Initia[...]
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Page 9
SET UP SY STEM FEA TURES 15 INST ALLA TION 14 • Two Two-Line Jacks Use the Navigation buttons to progr am or chang e the system featur es setup. Con venience P or ts If you want to connect another device (suc h as a modem or fax machine) to the wall jack, you can use the jac ks on the phone labeled A UX. These convenience ports use Lines 3 and 4;[...]
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Page 10
SET UP SY STEM FEA TURES 17 SET UP SY STEM FEA TURES 16 Change Displa y Language 1 Press G . 2 Press - until the screen displays LANGUAGE , then press > . 3 Press - or + until the screen displays y our language selection. 4 Press S to store your selection. Set the Time/Date NOTE: The time and date are automatically set with incoming call inf orm[...]
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Page 11
SET UP SY STEM FEA TURES 19 SET UP SY STEM FEA TURES 18 Set Dela y Ring NOTE: This featur e is for use with Centr ex systems only . NOTE: If y ou choose to set a delay ed ring on a phone with CO VM service, the phone may not ring at all bef or e CO VM picks up the call. 1 Press G . 2 Press - until the screen displays DELAY RING , then press > . [...]
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Page 12
SET UP SY STEM FEA TURES 21 SET UP SY STEM FEA TURES 20 T ur n Hold Reminder On or Off 1 Press G . 2 Press - until the screen displays HOLD REMINDER , then press > . 3 Press - or + to select the desired setting. 4 Press S to store your selection. Pr ogram Home and Local Ar ea Codes One Home and up to five Local Area Codes can be progr ammed into[...]
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Page 13
NOTE: When y ou mak e a call, the phone selects the Prime Line you progr ammed. When y ou answer a call, the phone automatically selects the ringing line. If you ha ve a private line, the phone automatically selects that line. Making or Answ ering a Call NOTE: T his phone will automatically mak e and answer calls in the mode last used (handset, spe[...]
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Page 14
TELEPHONE OPERA TION 25 TELEPHONE OPERA TION 24 T o answer a call, press h . Press h again to end the call. T o switch fr om handset to headset or speakerphone, press h or K , then replace the handset (f or headset, headset must be plugged in). T o switch fr om speakerphone to handset, lift the handset. (Do not press K or the call will be disconnec[...]
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Page 15
TELEPHONE OPERA TION 27 TELEPHONE OPERA TION 26 Ringer V olume Y ou can adjust the ringer v olume while the phone is ringing. While the line is ringing, press V olume + or V olume - to reach the desir ed level. This phone has four ring er volume lev els. Each time you adjust the ringer, you will hear a sample indicating the v olume level. Tur ning [...]
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Page 16
TELEPHONE OPERA TION 29 TELEPHONE OPERA TION 28 T emporar y T one Dialing If you hav e dial pulse (rotar y) ser vice, you can c hange from dial pulse to touch tone dialing during a call by pressing t . This is useful if you need to send touch tone signals f or access to telephone banking or long- distance ser vices. 1 Dial the number . 2 Press and [...]
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Page 17
SPEED DIAL OPERA TION 31 SPEED DIAL OPERA TION 30 Remove a speed dial entry Stor e names and numbers in speed dial Speed dial locations Enter Dir ectory mode Edit speed dial entries Dial a number in speed dial Enter characters of dir ectory entries This telephone has four Speed Dial locations wher e you can store phone numbers and names you wish to[...]
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Page 18
6 Press the SPD button where y ou wish to store this entr y . A confirmation tone sounds and the screen displays: Re viewing Informa tion Stored in a Speed Dial Loca tion Press the SPD button f or the location you wish to revie w . The screen displays an y information stored in that location. Editing Information Stor ed in a Speed Dial Location 1 P[...]
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Page 19
DIRECT OR Y OPERA TION 35 DIRECT OR Y OPERA TION 34 This phone can store up to 200 names and phone numbers in the director y. Names can be up to 16 characters long and numbers can be 32 digits long. Because director y entries are stored in alphabetical order , you ma y wish to enter names with the last name first in order to maintain consistency wi[...]
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Page 20
DIRECT OR Y OPERA TION 37 DIRECT OR Y OPERA TION 36 Re viewing Information Stor ed in the Directory 1 Enter the Director y mode. 2 Press + or - to scroll through the director y entries — OR — Repeatedly pr ess the dial pad key that has the fir st character of the entries you wish to review until the c haracter you ar e looking for is displa yed[...]
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Page 21
INTERCOM OPERA TION 39 38 Use with p to announce to all 955 phones Activate speakerphone or headset Ring another 955 phone connected to Line 1 Announce over the speaker to the phone you ar e calling –O R - – Activate Room Monitor Deactivate Auto-Mute to answer a page –O R - – Mute this phone while using Room Monitor Announce to all 955 phon[...]
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Page 22
INTERCOM OPERA TION 41 INTERCOM OPERA TION 40 Making an Inter com Call with the Speak erphone or Headset 1 Press I . 2 Refer to the scr een display and f ollow Step 2 under “Making an Intercom Call with the Handset. ” Answ ering an Intercom Call When you receiv e an intercom call you will hear a repeating doub le-ring pattern and your screen di[...]
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Page 23
43 INTERCOM OPERA TION 42 Making an Inter com Conference Call 1 Make or answ er a call. 2 Press and release I and enter the e xtension number of the third party . The line is automatically put on hold. 3 After the third party answ ers, press and release C . 4 T o end an intercom conference call, hang up. NOTE: Y ou cannot put an inter com confer en[...]
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Page 24
C ALLER ID OPERA TION 45 C ALLER ID OPERA TION 44 This telephone has a Caller ID featur e that works with Caller Identification ser vice provided by your local telephone compan y; there is a fee f or this ser vice, and it may not be available in all areas. This phone can provide information only if both y ou and the caller are in areas offering Cal[...]
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Page 25
Press C to review the Caller ID information f or the fir st call and the screen displa ys: Pressing C repeatedl y will allow you to g o back and forth between the gener al screen displa y and the Caller ID screens f or each of the ringing lines. Message W aiting and NEW CALL Light This light stays on steadil y when you hav e received call inf or ma[...]
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Page 26
C ALLER ID OPERA TION 49 C ALLER ID OPERA TION 48 Displa y Messages Private Name The other party is blocking name inf ormation. Private Number The other party is blocking telephone number information. Unknown Name Y our phone company is unable to receive inf or mation about this caller’ s name. Unknown Number Y our phone company is unable to r ec[...]
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Page 27
C ALLER ID OPERA TION 51 C ALLER ID OPERA TION 50 Sa ving a Number from Call List to the Dir ector y 1 Locate the number you wish to store in call history. 2 Press E . 3 Press D . The scr een displays DIRECTORY . 4 Press S . The scr een prompts (Enter name) . 5 Press c to cop y the name and phone number from the call histor y to the screen. 6 Edit [...]
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Page 28
IN C ASE OF DIFFICUL TY 53 ADDING A F AX MACHINE 52 NOTE: Do not connect a f ax machine to Line 1. Doing so will interrupt the system’ s intercom data channel. Y ou may wish to use a f ax machine with your phone. Choose Line 2, 3 or 4 for the f ax machine, and connect it according to the manuf acturer’ s instructions for installation and use. ?[...]
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Page 29
IN C ASE OF DIFFICUL TY 55 IN C ASE OF DIFFICUL TY 54 T one Signals Do Not Activa te a Remote Device • T one signaling does not work during confer ence calls. • The phone gener ates tones of fixed duration, which may not be long enough to activate some devices such as ans wering machines. Operation During a P o wer F ailure This phone will oper[...]
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Page 30
EXP ANDING THE 955 SY STEM 57 EXP ANDING THE 955 SY STEM 56 When you combine tw o or more 955 phones you cr eate an interacting system where phones share lines. Y ou can have up to twelve phones and up to 15 telephone lines. The 955 can be expanded with or without Centre x ser vice. NOTE: All 955 f eatur es wor k as described earlier in this man ua[...]
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Page 31
58 CENTREX OPERA TION CENTREX OPERA TION 59 Setup Checklist Befor e e xpanding your system or installing f or Centre x, review the installation checklist. If y ou have Centre x, contact y our local telephone company f or fur ther information about Centre x ser vice. • The phone number for Line 1 must be the same on all phones in order f or the In[...]
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Page 32
INDEX 61 INDEX 60 + 5, 15 –17, 19, 36, 48 - 5, 15 –17, 19, 36, 48 < 5, 32, 34, 37 > 5, 15 –17, 19, 32, 34, 37 All Removed! 38, 50 AM/PM 16 AREA CODEs 7, 20 a 26, 31, 35 A uto Redial 26 A uto-Mute 6, 19, 39, 41, 43 Call histor y 44, 45, 48 –51 Call List 20, 48 –51 Call Privacy 24 Call W aiting 3, 4, 44– 46 c 46, 47 Caller ID 3, 4, [...]
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Page 33
INDEX 62 TIME/DATE 6, 16, 51 Timer 24 TONE/PULSE 6, 19 t 29 T ransfer 29 T ransferred call 7, 29 Unknown Name 49 Unknown Number 49 V oice Mail (see also CO VM) 4, 6, 17, 44, 47, 55 V olume + 25, 26 V olume - 25, 26[...]
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Page 34
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Page 35
1 F our-Line Inter com Speak erphone 9 55 Quick Refer ence Card TELEPHONE OPERA TION (pages 22- 29) Make/Answer a Call Lift handset or press K or h . Handset/Headset/Speakerphone V olume Press V OLUME + or - while on a call. Adjust Ringer V olume Press V OLUME + or - while line is ringing. Redial Lift the handset and listen f or the dial tone, then[...]
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Page 36
Review Directory Entries Press + or - to scroll through entries. T o chang e a director y entr y , locate the entr y , then press t and use < , > and the dial key pad to edit the name. Press S to save the name and mov e on to edit the number . Press S to store the name and number . Dial a Directory Number : Locate the desired entr y , then pr[...]