AT&T E2811 manual

TONE MUTE DELETE REDIAL PAUSE FLASH CLEAR U s e r ’ s m a n u a l E 2 8 1 1 2 . 4 G H z c o r d l e s s t e l e p h o n e / a n s w e r i n g s y s t e m w i t h c a l l e r I D / c a l l w a i t i n g[...]

Model #: E2811 Type: 2.4GHz cordl ess telephone/answering system Serial #: (found on the bott om of the telephone base) Purchase dat e: Place of purchase: Congr atulations on purchasing y our new A T&T product. Befor e using this AT&T product, please read the Impor t ant safety instructions on pages 50-52 of this manual. Please thor oughly [...]

S T O P ! Se e pa ge 7 for easy instructions. Y ou m us t in st all a nd c ha r ge th e ba tt er y be f or e u si ng t he t el ep ho ne . F o r c u s t o m e r s er vi c e o r p r o du c t i n f o rm a t io n, v i s i t o u r w e b si t e a t w w w . t e l e p h o n e s . a t t . c o m o r c a l l 1 ( 8 0 0 ) 2 2 2 - 3 1 1 1 . I n C a n a d a d i a[...]

Getting s tart ed Quick ref erence guide ...................... 2 Parts checklist ...................................... 4 T elephone base installation ........... 5 B a t t e r y i n s t a l l a t i o n & c h a r g i n g ............ 7 Installation options ............................ 8 B el t cl ip & op ti on al h ea ds et .. .. .. .. .. [...]

2 Getting started F eatur e menu Menu Fea ture menu DIRECTOR Y .............. Page 19 CALL L OG ................. Page 25 RI NGE R VOL UM E.....P age 14 RINGER TONE ......... Page 15 KEY TONE ................. Page 15 LANGUAGE .............. Page 16 CLR VOICE MAIL .... Page 17 DIAL TYPE................. Page 18 Using menus P r e s s CI D/ -V OL U M[...]

3 Getting started Quick r ef er ence guide T elephone base CHARGE/IN USE • F la s h e s wh e n a n o t he r te l ep h o n e i s o n t h e sa m e li n e o r t he h an d s et i s i n u s e. • F l as h e s w he n th e a n s w e ri n g s y s t em i s a n sw e r i ng a n i n co m in g ca l l . • F la sh es qui ck ly whe n th er e is an i n c o m i[...]

4 Getting started P arts checklist Save your sales r eceipt and original packaging in case it is necessary t o ship your telephone f or warranty service. Check to mak e sure the telephone pack age includes the following: T elephone base with mounting bracket inst alled Power adapter for t elephone base T elephone line cord Cordless handset Battery [...]

5 Getting started T elephone base inst allation Choose a central location cl ose to a telephone jack and an electrical outl et not controll ed by a wall switch. The telephone base can be plac ed on a flat surface or mount ed on a standard wall plat e. For optimum range and bet ter reception, plac e the telephone base in a high and open location. Av[...]

6 Getting started Tel ephone line cord DSL filter (Optional for DSL users, see number four in the note section below.) T elephone base inst allation NOTES: 1. Use onl y the pow er ad apt er sup pli ed wi th th is prod uc t. T o or der a r epl ac em en t p ow er ad ap t e r , v i s i t o u r w e b s i t e a t w w w . t e l e p h o n e s . a t t . c [...]

7 Getting started Bat t ery installation & char ging After installing the bat tery , you may be able to mak e and receive short calls. Fo r b est per for man ce, pl ace the ha ndse t i n th e t el epho ne base an d ch ar ge for 16 hou rs bef or e u se. Y ou c an k eep the bat te ry char ged b y re tur ning th e ha nds et t o the t ele phon e ba[...]

8 Getting started Install ation options 1 . To remove the bracket, hold the telephone base in both hands, pr ess the two bracket tabs and lift the bracket away from slots and . 2. Connect the telephone line cord and power adapter to the jacks on the bot- tom of the telephone base. Bundle the telephone cord, and secure it with a twist tie before pla[...]

9 Getting started 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots and on the telephone base, then press the other bracket tabs into slots and as shown on the right. 4. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. To mo[...]

10 Getting started Belt clip & optional headset Install belt clip as shown (optional). Plug 2.5 mm headset into the jack on the side of handset (beneath small rubber flap). NOTE: If the sound quality of the head set is poor , try unplugging it, and firmly plugging it in again. Snap belt clip i nt o t h e n ot ch e s o n b o th s id e s o f h an[...]

11 T elephone operation Basic oper ation Making and answering calls T o a ns we r an in co mi ng ca ll , pr es s P HO NE /F LAS H or SP EA K ER , o r an y di al pa d k ey ( 0- 9, * o r #) o n th e han dset . T o mak e a ca ll, pr ess PHONE /FLA SH or or S P E A K E R , t h e n d i a l a n u m b e r . P r e s s OF F / CLE AR or pl ac e th e ha nd se[...]

12 T elephone operation Basic oper ation Las t number redial Pr ess R EDIA L/ P AUSE to di spla y the most rece ntl y di al ed n um be r s (u p t o 3 2 d ig it s) . P r es s C ID /- V OL UME or DI R /VOLUME+ repeatedl y to view up to five r ec en tl y ca l le d nu mb er s. Th e h an ds et b e ep s tw i ce a t th e be gi nn in g o r en d of th e l i[...]

13 T elephone operation Options while on calls V olume contr ol P r es s CI D/- VO L UME o r D IR / V OL UM E+ t o ad ju s t l i s t e n - i n g v o l u m e . P r e s s i n g CI D / - V O L UM E d e c r e a s e s t he v ol - um e. Pr es si ng DI R /V OL UM E+ i nc r ea se s the v o lu m e . W he n ch a n g in g th e v o l u me le v el , th e ne w s[...]

14 T elephone operation Handset set tings Using the feature menu, you can change settings to customiz e how the telephone works. 1. Press MENU/ SELECT in idle mode to enter the featur e menu. 2. Use the CID /-V OL UM E o r D IR /V OL UME + t o scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highligh[...]

15 T elephone operation Handset set tings P res s OFF/ CLEAR to cancel an operation, back up to the previous menu, or exit the menu dis- play . To return to the i dle mode press and hold OFF/ CLEAR . Ringer tone Th is fe at ur e al low s yo u to cho ose on e of 10 rin ger t on es . T o ch oos e a R ING ER T ONE : 1. Press MENU/ SELECT in idle mode [...]

16 T elephone operation Handset set tings P res s OFF/ CLEAR to c an ce l a n o p er at io n , b a ck up to the previous menu, or exit the menu dis- play . To return to the idle mode press and hold OFF/ CLEAR . Language In th is men u, y ou c an sel ect th e l ang ua ge use d in all sc re en d isp lay s. T o se lec t a LA NG UA GE : 1. Press MENU/ [...]

17 T elephone operation Handset set tings Clear voic e mail indication If you subscribe to voice mail servic es pr ovided by your local telephone company , NEW VOICE MAIL and the icon will appear on all handset scr eens when you have new voic e mail. P res s OFF/ CLEAR to c an ce l a n o p er at io n , b a ck up to the previous menu, or exit the me[...]

18 T elephone operation Handset set tings P res s OFF/ CLEAR to c an ce l a n o p er at io n , b a ck up to the previous menu, or exit the menu dis- play . To return to the idle mode press and hold OFF/ CLEAR . Dial type In this menu, you can choose TONE o r PULSE (r ot ary ) dia lin g. Th e fa ct or y de fa ul t se tt ing is T ON E . Change this t[...]

19 Directory Dir ectory Memory capacity Th e di r ec t or y c an st or e u p t o 5 0 e nt ri es . Ea ch en tr y can cont ain a number up to 32 digits, and a name up to 16 letters long. A convenient sear ch feature can help you find and dial numbers quickly (page 23). If all memory locations are in use, the screen will display DIRECT ORY FULL . Y ou[...]

20 Directory New dir ectory entries P res s OFF/ CLEAR to c an ce l a n o p er at io n , b a ck up to the previous menu, or exit the menu dis- play . To return to the idle mode press and hold OFF/ CLEAR . T o crea te and st or e a new direct ory entry 1. Press MENU/ SELECT in idle mode to enter the featur e menu. 2. P r e s s M E N U /SELECT again [...]

21 Directory New dir ectory entries 7. Enter the name when prompt ed. • Use th e dial pad t o ent er a na me (up to 16 chara cter s). Eac h time a k ey is pres sed, the char acte r on th at k ey wil l be di splay ed. Add itional ke y pr esses will pr oduce oth er ch aract ers on that key . See the cha rt bel ow. – Press CID /-V OL UM E or D IR [...]

22 Directory Dir ectory sear ch P res s OFF/ CLEAR to cancel an operation, back up to the previous menu, or exit the menu dis- play . To return to the i dle mode press and hold OFF/ CLEAR . T o browse thr ough the direct ory 1. Press DIR in idle mode to display the first list- ing in the directory . DIRECT ORY EMPTY will be displayed if ther e are [...]

23 Directory Dir ectory sear ch P re ss O FF / CL EAR to cancel an operation, back up to the previous menu, or exit the menu dis - play . T o return to the idle mode press and hold OFF/ CLEAR . T o search b y name 1. Press DIR in idle mode to display the first list- ing in the direct ory. DIRE CTOR Y EMPTY will be displayed if ther e are no direct [...]

24 Directory T o d ia l, d el et e or c h an ge a d ir ec to ry e nt ry ( na me an d nu mb e r) , th e en tr y mu st b e d is pl ay ed o n th e ha nd - se t. Us e di re ct or y se ar ch ( p ag es 2 2- 23 ) t o di sp la y an en tr y . T o e xi t th e d ir ec to ry p re ss O FF /C LE A R . T o d ia l a di sp la y ed n um be r When a directory entry i[...]

Caller ID oper ation Informa tion about caller ID with call waiting T h i s p r o d u c t h a s a c a l l e r I D f u n c t i o n w i t h c a l l w a i t i n g fea tur e which wo rks with servic e fro m your local t el ep ho ne c o mp an y . Ca ll er ID wi th ca ll w ai ti ng le ts y ou se e t he na m e a nd t el ep ho ne nu mb er of th e c a ll er[...]

26 CHRISTINE SMITH 908-555-0100 10:01 AM 11/23 Caller ID oper ation How caller ID works If y ou su bs cr ib e to c al le r ID se rv ic e p ro vi d ed b y y ou r loc al t ele phon e com pan y , inf orm atio n abo ut eac h ca ll er wi ll be di sp la ye d b e tw ee n t he fi rs t an d s ec on d ri ng . In fo rm at io n a bo u t th e la st 50 i n co mi[...]

27 Caller ID oper ation Memory match N a m e s o f c a l l e r s w i l l b e d i s p l a y e d o n l y i f t h e i n f o r m a t i o n i s pr ov id ed b y yo ur l oc al t e le ph on e c om pa n y . If t he tel epho ne n um ber o f th e cal ler e xa ct ly m at ch - es a te le pho ne nu mb er in yo ur di re cto ry , the nam e that appea rs on the scr[...]

28 Caller ID operation T o r eview the call log T o review the call l og P r e s s C I D / -V OL U M E t o r e v i e w t h e c a l l l o g . T h e c a l l l o g d i s p l a y s t he c a l l e r I D e n t r i e s i n r e v e r s e ch r on ol og ic al or der . The most re cen t call is displ ay ed firs t. Pre ss C ID/ -V OL UM E or D IR / VO L UME + [...]

29 Caller ID operation T o r eview the call log Other options while r eviewing the call log • Pr es s DE LE TE t o de le t e th e c ur r e nt en tr y f r om th e ca ll lo g. • P res s a nd h ol d DELETE to d el ete a ll en tr ies from the call log. When asked to confirm, press CI D/- V OL UM E t o ch oo se Y ES t he n ME NU / S EL E CT t o c l [...]

30 Answering system operation  Answering syst em oper ation Message capacity Th e an sw er in g s ys te m ca n r ec or d up t o 99 m es sa g es de pe n di ng on th e le ng t h o f e ac h m es sa ge . I nd iv id u al me ss a ge s ca n be up to f ou r m in ut e s l on g, an d t o ta l ma xim um re co rd ing ti me is 14 min ut es. Mes sag es wi ll [...]

31 Answering system operation  Day & time announcement s T o set day and time B e f or e pl ay i ng e ac h m es sa g e , t he a ns we ri n g s y st em a n n o u n c e s t h e d a y a n d t i m e w h e n t h e me ss ag e wa s r e c e i v e d . B e fo r e u s i n g t h e a ns w e r i n g s y s t em , f ol l o w t he st e p s o n t h e l e f t [...]

32 Answering system operation   Out going announcements The out goi ng an nou nce ment is th e me ssag e ca ll- er s he a r wh e n ca l ls ar e an sw er ed by th e an sw er in g s ys te m. Th e t e le ph on e is fa c t or y se t wi th an an no un ce me nt . If the teleph one is set up to r ecor d messages , it an swe rs c al ls wi th “ H el[...]

33 Answering system operation  1 . SETUP 3 . SETUP - OR - until desired featur e is heard (see list at right). until desired selection is heard. to set selection and move to ne xt menu option. to set selection and exit menu. 2 . SKIP or REPEA T PLA Y /ST OP Changing f eatur e options Y ou ca n ch ange how the answ eri ng s yst em ope r- at es. P[...]

34 Answering system operation  Message playback Pre ss PLA Y/ ST OP to hear me ssages. The s ystem an no unc es t he n um be r o f me ssa ge s, th en b egi ns pl ay ba ck. If yo u hav e new message s waiti ng, yo u will hear only the n ew me ss ag es (o ld es t f ir st ). If t he re a r e n o ne w m essa ge s, th e sy st em w il l pla y b ack a [...]

35 Answering system operation   R ecor ding & playing memos Memos are message s you rec ord your self . They are save d, pla yed b ack and delet ed e xactl y lik e inco ming me ssages. Y ou can r ecor d a memo as a rem inder to yo urself , or le ave a messag e for some- one el se if o ther m embers of yo ur hous ehold are using the an swe[...]

36 Answering system operation  Message count er displays The me ssag e c oun ter us uall y dis pla ys the to tal num ber of memo s a nd inc omin g m essa ges . Se e t he lis t be low f or e xplan ati ons of othe r d ispl ay s in th is co unt er . Message count er displays 0 No messages. 0 (flashing) The clock needs to be set (page 31). 1-99 T ot[...]

37 Answering system operation  A N S W E R O N until the system announces “ Calls will not be answered. ” "Beep," The system has been turned off. 1 . 2 . Answering syst em mode The answering system’s default factory setting is ON in order to answer and recor d messages. Y ou can turn the answering system off, but if you do so, th[...]

38 Answering system operation 1 . Dial your telephone number from any touch- tone telephone. 2 . When system answers, enter two digit remot e access code ( 19 unless you have changed it). 3 . Enter remote c ommands (see list at right). 4 . Hang up to end call and save all undeleted mes- sages. NO TE : • If the re ar e ma ny old m es - sa ges in t[...]

39 Appendix Scr een icons, indicat or lights & t ones SPEAKER On when speakerphone is in use. Scr een icons & al ert tones HANDSET 1 10:01 AM 11/23 NEW MUTE Ringer off. MUTE Microphone is muted. NEW Missed and un-reviewed calls. Scr een icons Battery char ging (animated display). Low batt ery (flashing); place handset in telephone base to r[...]

40 Appendix Handset display scr een messages DIRECTOR Y EMPTY Y ou are accessing an empty dir ectory . ENDED Y ou have just disconnected a call. CALL L OG EMPTY Y ou are accessing an empty call l og. Scr een display messages XX MISSED CALLS There ar e new calls in the caller ID log. CONNECTING... The handset has lost c onnection with the telephone [...]

41 Appendix Handset display scr een messages Scr een display messages PHONE The handset is in use. SA VED The call log entry was saved to the directory suc cessfully . P AGING FROM BASE The telephone base is paging hand- set. SPEAKER The handset speak erphone is on. The battery is very low . The handset should be placed in the telephone base for ch[...]

42 Appendix T r oubleshooting I f y o u h a v e d i f f i c u l t y w i t h y o u r t e l e p h o n e , p l e a s e t r y t h e s u g g e s t i o n s b e l o w . F o r C u s t o m e r S e r v i c e , v i s i t o u r w e b s i t e a t w w w . t e l e p h o n e s . a t t . c o m o r c a l l 1 ( 8 0 0 ) 2 2 2 - 3 1 1 1 . I n C a n a d a d i a l 1 ( 8 [...]

43 Appendix L OW BA TTERY is displayed on screen. • Pl ac e th e ha nd se t in t he ba se f or r ec ha r gi ng . • Remove and re-install the battery and use it normally unt il ful ly dis cha r ged , th en rec har ge t he h and set on the t el ep ho ne b as e f or 1 6 ho ur s. • If t he a bo v e me as ur es d o no t co rr ec t th e p r ob le m[...]

44 Appendix T r oubleshooting The telephone does not ring wh en t he r e is an in co mi ng c al l. • Ma k e s ur e th e ri ng er is o n. (S ee pa ge 14 f o r ha nd se t an d pa ge 33 f o r te le ph on e ba se ). • Ma k e su r e th e te le ph on e l in e co r d an d po we r ad ap t er ar e pl ug g ed i n pr op er ly ( pa ge 6 ). • Th e co r dl[...]

45 Appendix T r oubleshooting C ONNECTING... displays on my c o r d l e s s ha nd se t. • En s u r e th a t t h e t el ep h o n e b a s e i s p o w e r ed u p . • Pl ac e t h e c o r dl es s ha nd se t in t he t el ep ho ne b as e f o r o ne m i n u t e t o a ll o w th e c o r dl e s s ha nd s e t an d t e l e p h o n e ba se t o r es y n c h r[...]

46 Appendix T r oubleshooting • Oth er e le ct r on ic pr od uc ts ca n ca use in t er fe re nc e to yo ur cor dless teleph one. Try insta lling your telephon e as far awa y as possible fr om the follo wing electr onic devices: wi r el es s r ou te r s, r a di os , r ad io t ow er s, pa ge r t ow er s, ce ll ul ar te lep hon es , d ig it al te le[...]

47 Appendix I he ar ot he r ca ll s when using the t e l e p h o n e . • Di sc on nec t the t el ep ho ne b as e f r om th e t el ep ho ne j ac k. P lu g in a di ff er en t t e le ph on e. If yo u st il l he ar ot he r ca ll s, th e pr ob le m i s pr ob ab l y i n t he wi ri ng or lo c al se rv ic e. Ca ll y ou r l oc al t el ep ho ne co mp an y [...]

48 Appendix • M a k e s u r e t h e a n s w e r i n g s y s t e m i s o n . W h e n t h e a n s w e r i n g s y s t e m i s o n , t h e A N S W E R O N k e y o n t h e t e l e p h o n e b a s e w i l l b e l i t . • I f t o l l s a v e r i s a c t i v a t e d , t h e n u m b e r o f r i n g s c h a n g e s t o t w o w h e n t h e r e a r e n e [...]

49 Appendix The announce- m e n t m e s s a g e i s n o t c l e a r . • W h e n r e c o r d i n g t h e a n n o u n c e m e n t , m a k e s u r e y o u s p e a k i n a n o r m a l t o n e o f v o i c e a b o u t n i n e i n c h e s f r o m t h e t e l e p h o n e b a s e . • M a k e s u r e t h e r e i s n o b a c k g r o u n d n o i s e ( t e [...]

50 Appendix Important saf ety instructions This symbol is to alert you t o important operating or servicing instructions that may appear in this user’s manual. Always follow basic sa fety precautions when using this product t o reduce the risk of injury , fire, or electric shock. Safety inf ormation • Rea d and un der st and all ins truct ions [...]

51 Appendix Important saf ety instructions Especially about c ordl ess tel ephones • Pri va cy : T he same fe atur es t ha t ma k e a co r dl ess ph one co nv en ien t c r eat e so me l im it at io ns . T el ep ho ne ca ll s ar e tr an sm it te d b et we en th e ba s e an d th e ha nd s et by r ad io w av es , so t he r e is a po ss ib il it y t [...]

52 Appendix Important saf ety instructions • Nickel-met al hydride r echargeable bat teries: Dispose of these batteries in a safe manner . Do not burn or puncture. Like other bat teries of this type, if burned or punctured, they c ould release caustic mat erial which could cause injury . The RBRC™ Sea l me ans that the manufa cturer is voluntar[...]

53 Appendix F C C P art 68 & ACT A T hi s e qu ip me nt co mp l ie s w it h P ar t 6 8 of th e F C C r ul e s a nd wi th t ec hn ic al r eq ui r e- me nt s ado pt ed by t he A dm in is tr ati ve Co unc il f or T er mi na l A tt ac hme nt s (A CT A) . T he la be l on t he ba ck o r bo t t o m of t hi s eq ui pm en t c on t ai ns , am on g ot he [...]

54 Appendix F C C P art 68 & ACT A If this product is equipped with a c orded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emer- gency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or t est emergency numbers, please: • Remain on t[...]

55 Appendix F C C P art 15 T hi s eq ui pm en t ha s be en t es t ed a n d f ou nd to co mp ly w i th t he r eq ui r em en ts f or a Cl as s B d ig it a l de vi c e un de r P ar t 15 of th e F ed er al Co mm un ic at io ns Co mm is si on (F C C ) ru le s. T he se r eq ui r e me nt s ar e in te n de d t o pr ov id e r ea so na bl e pr o t ec ti on a[...]

56 Appendix Limit ed warr anty The A T&T brand is used under lic ense - any repair , replac e- ment or warr anty service, and all questions about this pr od- uct should be dir ected to: In the Unit ed States of America visit www .telephones.a tt.c om or call 1(800) 222-3111. In Canada dial 1 (866) 288-4268. 1. What does this limited warranty c [...]

57 Appendix Limit ed warr anty 4. W h at i s no t co ve r ed b y t hi s li mi t ed w ar ra nt y? T hi s li mi t ed w ar ra nt y do es n o t co ve r: • PR OD UCT th at ha s be en s ub jec te d to m is use , a c ci de nt , shi ppi ng or ot he r phy sica l dama ge, im pro per in sta llati on, ab norm al ope rat ion or handl ing, ne gl ec t, i nu nd [...]

58 Appendix Limit ed warr anty 6. What must you return with the PR ODUCT to get warranty service? Y ou must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif- ficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUC[...]

59 Appendix T echnical specifications RF frequency band (handset to base) 2400 MHz — 2483.5 MHz RF frequency band (base to handset) 2400 MHz — 2483.5 MHz Channels 95 Operating t emperatur e 32°F — 122°F 0°C — 50°C T elephone base volt age (AC adapt er input) AC117V 60Hz T elephone base volt age (AC adapt er output) DC9V 400mA Handset vo[...]

60 Appendix A Alert tones, 39 Answering calls, 11 Answering system, 30-38 B Batteries, 7 Belt clip, 10 C Call waiting, 13 Call inter cept, 37 Call screening, 37 Caller ID, 25-29 ad d e nt r i es t o p h on e di r e c t or y , 2 9 delete entries, 29 dial entries, 28 Clear voicemail indication, 17 D Delete call log entries, 29 Delete r edial entries,[...]

Use the wa lle t c ar d be low t o he lp you r emem ber co mman ds to co ntr ol you r ans weri ng sys te m fr om an y t ouch ton e t eleph one . R emot e acc ess wallet car d Fold her e. Cut along dotted line. Action Remot e command Play all messages .................. 1 Play new messages ............... 2 Delete the message .............. 3 Delete[...]

© 2007 Advanced American T elephones. All rights reserv ed. A T&T and the A T&T logo ar e trademarks of A T&T Knowledge V entur es, licensed t o Advanced American T elephones. Printed in China. Issue 4 A T&T 06/07. 91-001098-020-100 www .telephones.a tt.c om[...]