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ATEN Technology CE-300 manual

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Table of contents for the manual

  • Page 1

    Audio KVM Extender CE-300 User Manual www.aten.com[...]

  • Page 2

    CE-300 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules. These l[...]

  • Page 3

    CE-300 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer. The ma[...]

  • Page 4

    CE-300 User Manual iv Package Content s The CE-300 package consists of:  1 CE-300L Audio KVM Extender (Local Un it)  1 CE-300R Audio KVM Extender (Remote Unit)  1 Custom KVM Cable (1.8 m)  2 Power Adapters  2 Rack Mounting Kits  1 Firmware Upgrade Cable  1 User Manual*  1 Quick Start Guide Check to make sure that all the com[...]

  • Page 5

    CE-300 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    CE-300 User Manual vi 5. Appendix Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 T[...]

  • Page 7

    CE-300 User Manual vii About this Manual This User Manual is provided to help you get the most from your CE-300 system. It covers all aspects of insta llation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CE-300 system. Its purpos e, features and be[...]

  • Page 8

    CE-300 User Manual viii Conventions This manual uses the following conven tions: Product Information For information abo ut all ATEN produ cts and how they can help you connect without limits, vi sit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN o n the Web for a list of locations and telephon e numbers  International – ht[...]

  • Page 9

    1 Chapter 1 Introduction Overview The CE-300 KVM Extender with onboard a udio allows access to a computer system from a remote console (ke yboard, monitor, stereo speakers, microphone and mouse). It is perfect for factory and construction sites, or an y type of installation where the console needs to be in a conveniently accessible location, but yo[...]

  • Page 10

    CE-300 User Manual 2 Features  Built-in ASIC for greater rel iability and compatibility  Cat 5 Ethernet cable to connect the lo cal and remote units – up to 100 m apart  Dual console operation – control your system from both the lo cal and remote cons oles (PS/2 keybo ard, mouse, stereo sp eakers, stereo microphone and monitor)  Pus[...]

  • Page 11

    1. Introduction 3 System Requirement s Consoles  A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any com puter in the installation  A PS/2 keyboard  A PS/2 mouse  Stereo microphone and stereo speakers (option al) Note: If you connect a DDC type monitor to the Local unit, the monito r that co[...]

  • Page 12

    CE-300 User Manual 4 Operating Systems Supported operating systems are shown in the table, below: OS Ve r s i o n Windows 2000 and higher Linux RedHat 6.0 and higher SuSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher UNIX AIX 4.3 and higher FreeBSD 3.5.1 and higher Novell Netware 5.0 and higher DOS 6.22 and higher[...]

  • Page 13

    1. Introduction 5 Component s CE-300L (Local Unit) Front V iew No. Component Descript ion 1 KVM Port Sectio n This section is made up of a microphone jack, speaker jack and KVM (keyboard, video, mouse), data connector . The cable that links the CE-300L to your local KVM console plugs in here. Only KVM cables designed to work with this switch can pl[...]

  • Page 14

    CE-300 User Manual 6 CE-300R (Remote Unit) Front V iew No. Component Descriptio n 1 On Line / Power On LEDs These LEDs indicate the operating status of the Local and Remote units (see page 12 for details). 1[...]

  • Page 15

    1. Introduction 7 CE-300L / CE-300R Rear V iew Note: If you are combining the CE-300 w ith a KVM switch, the custom KVM cable connects back to the respective ports on the Console section of the switch. No. Component Descript ion 1 Power Jack The cable from the AC Power Adapter plugs into this jack. 2 Remote I/O The Category 5 twisted pair cable tha[...]

  • Page 16

    CE-300 User Manual 8 This Page Intentionally Left Blank[...]

  • Page 17

    9 Chapter 2 Hardware Setup Cable Connection Setting up the KVM Extender System is simply a matter of pluggin g in the cables. Refer to the install ation diagram on the n ext page as you perform the following steps (the diagram numbers correspond to the numb ers of the steps): 1. Plug the cables from the local co nsole devices (mouse, keyboard, moni[...]

  • Page 18

    CE-300 User Manual 10 6. Connect one of the power adapters pr ovided with this package into an AC source; connect the adapte r's power cable to the Power Jack on the CE-300L. 7. Connect the other power adapter provi ded with this package into an AC source; connect the adapte r's power cable to the Power Jack on the CE-300R. 2 4 6 1 CE-300[...]

  • Page 19

    11 Chapter 3 Operation The CE-300 Local and Remote Units each have two LEDs to indicate their operating status, as shown in the tables below: CE-300L (Local Unit) LED Operatin g Mode Local Auto Remote Local Lights to indicate that the local console is active (the Remote LED is out).  Lights when the local console is active (the Remote LED is off[...]

  • Page 20

    CE-300 User Manual 12 CE-300R (Remote Unit) LED Indication Power  Lights steadily to indicate that t he connection to the Local Unit is OK.  Flashes when there is a problem with the connection to the Local Unit. On Line  Lights when the remote console is active.  Is Off when the local console is active.  Is Off when there is a proble[...]

  • Page 21

    13 Chapter 4 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Uti lity (FWUpgrade.exe) provides a smooth, automated process for u pgrading the KVM switch's firmware. The Utility comes as part of a Firmware Upgrade Package th at is specific for each device. New firmware upgrade pack ages are posted on our web site as new firmware[...]

  • Page 22

    CE-300 User Manual 14 5. Make sure both units are connected by the Cat 5 cable, then turn on the power to the Remote unit. 6. Press and hold the the Local Unit’ s Selectio n button, then turn on the power to the Local unit. 7. W ait until both green front panel LEDs on the Local unit are flash ing on and off, then releas e the Selection button. 8[...]

  • Page 23

    4. The Firmware Upgrade Utility 15 S t arting the Upgrade To upgrade your firmware: 1. Run the downloaded Firm ware Upgrade Package file – either by doub le clicking the file icon, o r by openin g a command line and entering the full path to it. The Firmware Upgrade Utility W elcome screen appears: Note: The screens shown in this sec tion are for[...]

  • Page 24

    CE-300 User Manual 16 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility in spects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the li st, its description ap pears in the Device Description panel. 5. After you have [...]

  • Page 25

    4. The Firmware Upgrade Utility 17 Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmwa re Upgrade Utility. After successfully upgrading the firmware , the switches automatically exit Firmware Upgrade Mode. Upgrade Failed If the Upgrade Succeeded screen[...]

  • Page 26

    CE-300 User Manual 18 This Page Intentionally Left Blank[...]

  • Page 27

    19 Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the dev ice.  Do not place the device on any unstable su rf ace (cart, stand, table, etc.). If the device falls, serious damage wi ll result.  Do not use the device near water .  Do [...]

  • Page 28

    CE-300 User Manual 20  Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resu lting in a risk of fire or electrical shock.  Do not attempt to service the device yoursel f. Refer all servicing to qualified service personnel.  If the following conditions occur , unplug th[...]

  • Page 29

    Appendix 21 Rack Mounting  Before working on the rack, ma ke sure that the stabilizer s are secured to the rack, extended to the floor , and that the full w eight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.  Always load the ra[...]

  • Page 30

    CE-300 User Manual 22 T echnical Support Technical support is available both by email and on line (with a browser over the web): International North America When you contact u s, please have the followin g information ready beforehand:  Product model number, serial number , and date of purchase.  Y o ur computer configuration, includin g oper[...]

  • Page 31

    Appendix 23 Specifications Function CE-300L CE-300R Computer Connections 1 N/A Connectors Console KB 1 x 6-pin Mini-DI N Female (Purple) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Femal e (Green) S peaker 1 x Mini S tereo Jac k (Green) Microphone 1 x Mini S tereo Jack (Pink) KVM Port Keyboard 1 x SPHD-15 Female (Y ellow) N/A Video Mous[...]

  • Page 32

    CE-300 User Manual 24 TP Wiring Diagram TP Pin Assignment s T roubleshooting Pin Assignment 1/ V O U T B 2V O U T B 3/ V O U T G 4/ V O U T R 5V O U T R 6V O U T G 7/ D O 8D O Problem Solution There are ghost images on the external monitor . The distance between the external console and the CE-300 is too great. The maximum VGA cable distance should[...]

  • Page 33

    Appendix 25 About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be conn ected. Limited W arranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILI TY EXCEED THE PRICE PAID FOR[...]