ATEN KVM OVER THE NET KN2116A manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of ATEN KVM OVER THE NET KN2116A, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ATEN KVM OVER THE NET KN2116A one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of ATEN KVM OVER THE NET KN2116A. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of ATEN KVM OVER THE NET KN2116A should contain:
- informations concerning technical data of ATEN KVM OVER THE NET KN2116A
- name of the manufacturer and a year of construction of the ATEN KVM OVER THE NET KN2116A item
- rules of operation, control and maintenance of the ATEN KVM OVER THE NET KN2116A item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ATEN KVM OVER THE NET KN2116A alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ATEN KVM OVER THE NET KN2116A, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ATEN service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ATEN KVM OVER THE NET KN2116A.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the ATEN KVM OVER THE NET KN2116A item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    KVM Over the NET™ KN2124v / KN2140v / KN4124v / KN4140v KN21 16 A / KN2132 / KN41 16 / KN4132 User Manual www.aten.com kn2124v-4132.book Page i Tuesda y, January 12, 2010 5:0 8 PM[...]

  • Page 2

    KVM Over the NET™ User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC R[...]

  • Page 3

    KVM Over the NET™ User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufac[...]

  • Page 4

    KVM Over the NET™ User Manual iv Package Content s The KVM Over the NET TM switch package consists of: 1 KN2124v, KN2140v , KN4124v, KN4140v, KN2116 A , KN2132, KN4116 , or KN4132 KVM Over the Net™ Switch 2 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE) 1 Grounding Wire 1 Power Cord (KN2116 A / KN4116 / KN2132 / KN 413 2 only) 2 Power Cor[...]

  • Page 5

    KVM Over the NET™ User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    KVM Over the NET™ User Manual vi Stacking and Rack Mount ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Rack Moun[...]

  • Page 7

    KVM Over the NET™ User Manual vii Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 System M[...]

  • Page 8

    KVM Over the NET™ User Manual viii Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    KVM Over the NET™ User Manual ix ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1[...]

  • Page 10

    KVM Over the NET™ User Manual x Adapter Cable Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . 150 Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Restore . . . . . . . . . [...]

  • Page 11

    KVM Over the NET™ User Manual xi Install the Active Directory Schema Snap-in . . . . . . . . . . . . . . . . . . . . . . 174 Create a Start Menu Shortc ut Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Extend and Update the Active Director y Schema . . . . . . . . . . . . . . . . . . 175 Creating a New Attribute . . . . . . . .[...]

  • Page 12

    KVM Over the NET™ User Manual xii Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Connection Setup Example (Windows XP) . . . . . . . . . . . . . . . . . . . . 213 KA7140 Configuration and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Configuration . . . . . . . . . . .[...]

  • Page 13

    KVM Over the NET™ User Manual xiii About This Manual This User Manual is provided to help you get the most from your KVM Over the NET TM system. It covers all aspects of installation, co nfigurati o n an d operation. An overv iew of the information found in the m anual is provided below. Overview Chapter 1, Introduction, introduces you to the KN2[...]

  • Page 14

    KVM Over the NET™ User Manual xiv Chapter 11, Port Operation, provides detailed information on accessing and operating the devices connect ed to the KVM Over the NET TM switch ports. Chapter 12, The Log Server, explains how to inst all and configure the Log Server. Chapter 13, LDAP Serv er Co nf igu r at ion, explains how to configure the KVM Ove[...]

  • Page 15

    KVM Over the NET™ User Manual xv T erminology Throughout the m a nual we make reference to th e terms Local and Remote in regard to the operators and equipment deployed in a KVM Over th e NET TM switch installation. Dependin g on the po int of view, users and servers can be considered Local under some circumstances, and Remote under others:  S[...]

  • Page 16

    KVM Over the NET™ User Manual xvi This Page Intentionally Left Blank kn2124v-4132.book Page xv i Tuesday, January 1 2, 2010 5:08 PM[...]

  • Page 17

    1 Chapter 1 Introduction Overview The KVM Over the NET TM series of switches are IP-based KVM control units that allow both local and remote ope rators to monitor and access multiple servers from a single console. A single KN4140v can control up to 40 servers, and by cascading up to 40 comp atible 16 port switches, as many as 640 servers can be con[...]

  • Page 18

    KVM Over the NET™ User Manual 2 Since KVM Over the NET TM switches use TCP/IP for their communications protocol, they can be acce ssed via their IP addresses from anywhere on the LAN, WAN, or Internet – whether the connecting co mputer is located down the hall, down the street, or half-way around the worl d. Remote operators can log in via thei[...]

  • Page 19

    Chapter 1. Introduction 3 KVM Over the NET TM switches have an Adapter ID function that stores port information like the adapter ID, OS, keyboard languag e, adapt er name, operation modes and more, so that when yo u move a KVM Adapter Cable from one port to another, the switch recogni zes the same adapter cable at the new location. Also, for greate[...]

  • Page 20

    KVM Over the NET™ User Manual 4 Features Hardware  High port density – RJ-45 connectors for up t o 40 ports in a 1 U housing  T wo or four sepa rate bu ses fo r remote KVM over IP access  T wo 10 /100/1000 Mbps NICs for redundant LAN or two IP operation  Supports PS/2, USB, Sun Legacy (13W3) and serial (RS-232) connectivity  Loca[...]

  • Page 21

    Chapter 1. Introduction 5 Ease-to-Use Interface  Local Console, browser-based, and AP GUIs offer a unified multilanguage interface to minimize user traini ng time and increase productivity  Multiplatform client support (Windows, Mac OS X, Linux, Sun)  Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)  Browser-based UI[...]

  • Page 22

    KVM Over the NET™ User Manual 6 Virtual Media  V irtual media enables file applications, OS patching , soft ware in stallation and diagnostic testing  W orks with USB enabled servers in operating system and BIOS l evel  Supports DVD/CD drives, USB mass stor age devices, PC hard drives and ISO images Virtual Remote Desktop  V ideo qual[...]

  • Page 23

    Chapter 1. Introduction 7 System Requirement s Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet (see Terminology , page xv). The followi ng equ ipment must be installed on these computers:  For best results we recommend that [...]

  • Page 24

    KVM Over the NET™ User Manual 8 Video Only the follo wing non-interlaced video signals are supported: KVM Adapter Cables  Cat 5e (or higher) cable is require d to connect the KVM Over the NET TM switch to the KVM Adapter Cables (see page 21).  The following KVM Adapter Cables are required for use with the KVM Over the NET TM switch: Note: 1[...]

  • Page 25

    Chapter 1. Introduction 9 Operating Systems  Supported operating system s for remote user computers that log into the KVM Over the NET TM switch include W indows 2000 and higher, and those capable of running Sun's Jav a Runtim e En vironment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).  Supported operating system s for the serve[...]

  • Page 26

    KVM Over the NET™ User Manual 10 Component s KN2124v / KN2140v / KN4124v / KN4140v Front V iew Note: The figure above shows the front panel of a KN2140v / KN4140v. The KN2124v / KN 4124v differs in that there are fewer port LEDs. KN21 16 A / KN2132 / KN41 16 / KN4132 Front View Note: The figure above shows the front panel of a KN4132 /KN2132. The[...]

  • Page 27

    Chapter 1. Introduction 11 No. Component Descript ion 1 Power LED Lights when the unit is powered up and ready to operate. 2 Port LEDs The Port LEDs provide status information about their corresponding KVM Ports.  GREEN: The computer attached to the port is On Line.  RED: The computer attached to the port is Selected (has KVM focus).  GREE[...]

  • Page 28

    KVM Over the NET™ User Manual 12 KN2124v / KN2140v / KN4124v / KN4140v Re ar View Note: The figure above shows the rear panel of a KN2140v / KN4140v with two blocks of 16 KVM ports and one block of 8 (40 ports in total). The KN2124v / KN4124v differs in that it only has a single block of 16 KVM ports and one bock of 8 (24 ports in total). KN21 16[...]

  • Page 29

    Chapter 1. Introduction 13 No. Component Description 1 Power Socket The power cable(s) plug s in here. Note: For the KN2124v, KN2140v, KN4 124v and the KN4140v units, the top power socket corresponds to the left power switch, and the bottom power socket cor responds to the right power switch. 2 Power Switch This st andard slide switch powers the un[...]

  • Page 30

    KVM Over the NET™ User Manual 14 This Page Intentionally Left Blank kn2124v-4132.book Page 14 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 31

    15 Chapter 2 Hardware Setup Overview For convenience and flexibili ty that allows mixing the PS/ 2 and USB interfaces, as well as multiple pl atforms, the KVM Over the NET TM switch design utilizes KVM Adapte r Cables, that serve as in termediaries between the switch and the connected devices (refer to the installation diagram on p. 16). A separate[...]

  • Page 32

    KVM Over the NET™ User Manual 16 St acking and Rack Mounting The KVM Over the NET TM switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. St acking The KVM Over the NET TM switch can be placed on any appropriate level surface that can safely suppor t its[...]

  • Page 33

    Chapter 2. Hardware Setup 17 Rack Mounting The KVM Over the NET TM switch can be mounted in a 19" (1U ) rack . The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the front of the rack , do the following: 1. Remove t[...]

  • Page 34

    KVM Over the NET™ User Manual 18 3. Position the device in the front of the rack and align the holes in the mounting brackets with th e holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for r acks that are not prethreaded. kn2124v-4132.book Page 18 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 35

    Chapter 2. Hardware Setup 19 Rack Mounting - Rear To mount the unit at the rear of the rack, do the fol lowing: 1. Remove the two screws at the rear of the unit. 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting br ackets into the rear of the unit. 3. Position the device in the rack and al ign[...]

  • Page 36

    KVM Over the NET™ User Manual 20 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for r acks that are not prethreaded. kn2124v-4132.book Page 20 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 37

    Chapter 2. Hardware Setup 21 Single St ag e Inst allation In a single stage installation, there are n o additional switches cascaded from the KVM Over the NET TM switch. To set up a single st age installation , refer to the installation diagrams starting on page 23 (the num bers in the diagram correspond with the n umbers of the instruction steps),[...]

  • Page 38

    KVM Over the NET™ User Manual 22 4. Plug a cable from the LAN or W AN into the KVM Over the NET TM switch primary network interface socket. 5. (Optional) Plug another cable from the LAN or W AN into the KVM Over the NET TM switch backup (secondary) network interface socket. 6. (Optional) Use Cat 5e cable to connect the KVM Over the NET TM switch [...]

  • Page 39

    Chapter 2. Hardware Setup 23 KN2124v / KN2140v / KN4124v / KN4140v Single S t age Inst allation Diagram 9 7 1 6 3 2 2 4 5 Modem PN0108 8 b y A TEN PS/2 CPU MODUL E MODEL NO. KA9120 PS/2 CPU MODUL E MODEL NO. KA9120 LIN K 1 kn2124v-4132.book Page 23 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 40

    KVM Over the NET™ User Manual 24 KN21 16 A / KN2132 / KN41 16 / KN4132 Single S t age Inst allation Diagram 9 7 1 1 6 3 2 2 4 5 Modem PN0108 8 b y A TE N PS/2 CPU MODUL E MODEL NO. KA9120 PS/2 CPU MODUL E MODEL NO. KA9120 LIN K kn2124v-4132.book Page 24 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 41

    Chapter 2. Hardware Setup 25 Adapter Cable Connection Diagram KA7120 / KA9120 b y A TEN LIN K KA7170 / KA9170 b y A TEN LIN K KA7130 / KA9130 b y A TEN LIN K KA9131 b y A TEN LIN K KA7140 b y A TEN LIN K KA9140 SERIAL TERMINAL KA7175 b y A TEN LIN K KA7176 b y A TEN LIN K kn2124v-4132.book Page 25 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 42

    KVM Over the NET™ User Manual 26 T wo St age In st allation To control even more se rvers, up to 40 additional KVM switches can be cascaded from the KVM ports of the KVM Over the NET TM switch. As many as 640 servers can be controlled in a complete two stage installation. In a cascaded installation, the KVM Over the NET TM switch is considered th[...]

  • Page 43

    Chapter 2. Hardware Setup 27 T wo St age Installation Diagram KN4140v 2 6 KH1516 KA9120 3 4 5 kn2124v-4132.book Page 27 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 44

    KVM Over the NET™ User Manual 28 Hot Plugging The KVM Over the NET TM switch supports hot plugging – com ponents can be removed and added back into the instal lati on by unplugging and replug ging cables from the ports without the need to shut the uni t down . Note: If the server ’ s Operating System does not support hot plugging, this functi[...]

  • Page 45

    Chapter 2. Hardware Setup 29 Port ID Numbering Each server on the installatio n is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level and KVM Port number of the KVM switch th at the server is connected to. The first segment represen ts the KVM Port number of th e First Stage unit; the second [...]

  • Page 46

    KVM Over the NET™ User Manual 30 This Page Intentionally Left Blank kn2124v-4132.book Page 30 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 47

    31 Chapter 3 Super Administrator Setup Overview The KVM Over the NET TM switch supports three typ es of user, as shown in the table, bellow: This chapter discusses the administrative procedures that the Super Administrator performs. First Ti me Setup Once the KVM Over the NET TM switch has been cabled up, the Super Administrator needs to set the un[...]

  • Page 48

    KVM Over the NET™ User Manual 32 Since this is the first time you are logging in, use the default Username: administrator ; and the default Password: password . Note: For security purposes, you should ch ange these to a unique Username and Password. (See Changing the Super Admi nistrator Login , page 34 for details.) After you successfully log in[...]

  • Page 49

    Chapter 3. Super Administrator Set up 33 Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network , page 124. kn2124v-4132.book Page 33 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 50

    KVM Over the NET™ User Manual 34 Changing the Super Administrat or Login To change the default Super Administrator Username and Passwo rd, do the following: 1. At the top of the screen, click User Management . The User Management page has a list of Users and Groups in the left hand panel, and a more detailed list of users – with more informatio[...]

  • Page 51

    Chapter 3. Super Administrator Set up 35 (Continued from previous page.) The User Information p age appears: 3. Change the Username and Password to somethi ng un ique. 4. Re-enter the password to confirm it is correct. 5. Click Save . 6. When the dialog box inform ing you that the change completed successfully appears, Click OK . 7. Click on anothe[...]

  • Page 52

    KVM Over the NET™ User Manual 36 Moving On After setting up the network and changing th e default Super Administrator password, you can proceed to other administration ac tivities. These include User Management, Device Management, an d Firmware Upgrad e Maintenance. These activities can be accomplished using any of the KVM Over the NET TM switch [...]

  • Page 53

    37 Chapter 4 Logging In Overview KVM Over the NET TM switches can be accessed fr om a local console; an internet browser; a Windows ap plication (AP) program; and a Java application (AP) program. No matter which access method y ou choose, the KVM Over the NET TM switch’s authentication procedu re requires you to submit a valid u sername and passw[...]

  • Page 54

    KVM Over the NET™ User Manual 38 Browser Login The KVM Over the NET TM switch can be acces sed via an Internet browser running on any platform. To acce ss the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar . Note: For security purposes, a l ogin string m[...]

  • Page 55

    Chapter 4. Logging In 39 WinClient AP Login In some cases, the Administrator ma y not want the KVM Over the NET TM switch to be available via browser acces s. The Windows AP Client allows direct remote access to Windows systems users, without hav ing to go through a browser. You initially download the Windo ws AP Client program from the browser pag[...]

  • Page 56

    KVM Over the NET™ User Manual 40 The Connection Screen A description of the Connectio n Screen is given in the fol low ing tab le: Item Description Menu Bar The Menu Bar contains two items: File and Help.  The File Menu allows the operator to Create, Save, and Open user created Work files ( see The File Menu , page 41 ).  The Help Menu disp[...]

  • Page 57

    Chapter 4. Logging In 41 The File Menu The File Menu allows the operator to Create, Save, and Open user cre ated Work files. A Work File consists of al l the information specified in a Client session. This includes the Server Lis t and Server IP list items, as well as the Hotkey settings. Whenever a user runs the Client program, it opens wi th the [...]

  • Page 58

    KVM Over the NET™ User Manual 42 Java Client AP Login In those cases in which the Administ rator does not wa nt the KV M Over the NET TM switch to be available via browse r access, but the local client users aren’t running Windows, the Java AP C lient provides direct remote access to non-Windows systems users. You initially dow nload the Jav a [...]

  • Page 59

    Chapter 4. Logging In 43 Click OK . A Login dialog b ox appears: . Provide a valid Username and Password, and th en click OK to switch to th e Java Client AP Main Page. The Java Clien t AP Main Page is similar to that of the WinClient AP Main Page. For a description of the Main Page, see page 4 8. kn2124v-4132.book Page 43 Tuesda y, January 12, 201[...]

  • Page 60

    KVM Over the NET™ User Manual 44 This Page Intentionally Left Blank kn2124v-4132.book Page 44 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 61

    45 Chapter 5 The User Interface Overview Once you have successfully logg ed in the KVM Over the NET TM user interface Main Page appears. The look of the page varies slight ly, depending on w hich method you used to log in. Each of the interfaces is described in the sections that follow. The We b Browser Main Page T o ensure multi-platform operabil [...]

  • Page 62

    KVM Over the NET™ User Manual 46 The web page co mponents are described in the table below: Page Component s The web page screen components ar e described in the table, below: No. Item Description 1 T ab B ar T he tab bar contains the KVM Over the NET TM ’s main operation categories. The items that appear in the tab bar are determined by the us[...]

  • Page 63

    Chapter 5. The User Interface 47 The T ab Bar The number and ty pe of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Sup er Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table b[...]

  • Page 64

    KVM Over the NET™ User Manual 48 The GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In , page 37), the GU I Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1. The GUI version doesn’t have a menu bar below the tab bar; it has a s[...]

  • Page 65

    Chapter 5. The User Interface 49 5. There is an additional icon at the extreme right of the page: . Click this icon to close the GUI Main Page and go to the display of the last selected port. 6. The GUI can be navigated via the keyboard as shown in the table, belo w: Keys Action Ctrl + P O pens the Port Access page. Ctrl + U Opens the User Manageme[...]

  • Page 66

    KVM Over the NET™ User Manual 50 The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows GUI Main P age: The major difference is that the Local C onsole Main Page doesn’t have tabs for Maintenance or Download , and Array Mode isn’t available. In addition, there are two small icons at the bottom right[...]

  • Page 67

    Chapter 5. The User Interface 51 The Control Panel WinClient Control Panel Since the WinClient ActiveX Viewer and WinClient AP Control Panel contains the most complete functionality of all the user interface control panels, this section describes th e WinClient Control Panel . Although the other control panels may not have all of the features that [...]

  • Page 68

    KVM Over the NET™ User Manual 52 (Continued from previous page.)  Right clicking in the text row area bri ngs up a menu that allows you to select options for the Screen Mode , Zoom , Mouse Point er type, and Mouse Sync Mode . These functions are discussed in the sections that follow.  T o move the Control Panel to a diff erent location on t[...]

  • Page 69

    Chapter 5. The User Interface 53 WinClient Control Panel Functions The Control Panel functions are described in the tab le below . Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally . Click to bring up the Macros di alog box[...]

  • Page 70

    KVM Over the NET™ User Manual 54 Click to select the mouse pointer type. Note: This icon chan ges depending on which mouse pointer type is selected (see Mouse Pointer Type , page 75). Click to toggle Automatic or Manual mouse sync.  When the selection is Automatic , a green √ appears on the icon.  When the selection is Manual , a red X ap[...]

  • Page 71

    Chapter 5. The User Interface 55 Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the follo wing sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup util[...]

  • Page 72

    KVM Over the NET™ User Manual 56 An explanation of th e Hotkey actions is given in the table below: Action Explanation Exit remote location Breaks the connection to the KVM Over th e NET TM switch and returns you to local client comput er operation. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are F2, F3, F4[...]

  • Page 73

    Chapter 5. The User Interface 57 User Macros User Macros are used to perform speci fic actions on the remote server. To create the macro, do the following: 1. Select User Macros , then click Add . 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: kn2124v-4132.book Page 57 Tuesda y, Januar[...]

  • Page 74

    KVM Over the NET™ User Manual 58 3. Click Record . The dialog box dis a pp ear s, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  T o pause macro recording, click Pause . T o resume, click Pause again.  Clicking Show brings up a dialog box that lists each keystroke that you make, together with the [...]

  • Page 75

    Chapter 5. The User Interface 59 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. Y ou return to the Macros dial og box with your system macro key presses di splayed in the Macro column: 6. If you w ant to change any of the keystrokes , select the macro and click Edit . This brings up a dialog [...]

  • Page 76

    KVM Over the NET™ User Manual 60 After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Pan el and clicking the one you want (see page 54). 3. By opening this dialog box and clickin g Play . If you run t he macro from this dialog box, you have th[...]

  • Page 77

    Chapter 5. The User Interface 61  Search Search, at the bottom of th e dialog box, let s yo u fil ter th e list of macros that appear in the large upper panel for you to play or edit. Click a radio but ton to choose whether you want to search by name or by key; key in a string for the search; then click Sear ch . All instances that match your se[...]

  • Page 78

    KVM Over the NET™ User Manual 62 3. Click Record . The dialog box dis a pp ear s, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  T o pause macro recording, click Pause . T o resume, click Pause again.  Clicking Show brings up a dialog box that lists each keystroke that you make, together with the [...]

  • Page 79

    Chapter 5. The User Interface 63 7. Repeat the procedure for any ot her macros you wish to create. Once the system macros have been cr eated, they are available for use on a port-by-port basis. They get selected on a port’s Connection page (see Exit Macro , page 9 2, for details). Note: 1. In format ion about the Search function is given on page [...]

  • Page 80

    KVM Over the NET™ User Manual 64 Video Settings Clicking the Hamm er icon on the Control Panel brings up the Video Settings dialog box. Th e options in this dialog bo x allow you to adjust the placement and picture quality of the remote screen on your monitor: The meanings of the video adju st ment options are given in the table below : Options U[...]

  • Page 81

    Chapter 5. The User Interface 65 RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When an RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale , the remote video display is changed to grayscale. Gamma This section allows you to adjust the video display's gamma [...]

  • Page 82

    KVM Over the NET™ User Manual 66 Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustm ent dialog box.  Under Basic configuration, there are ten pres et and four user -defined levels to choose from. Drop down the list box and choose the most suitable one.  Fo[...]

  • Page 83

    Chapter 5. The User Interface 67 The Message Board The KVM Over the NET TM switch supports multiple user lo gins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other: kn2124v-4132.book Page 67 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 84

    KVM Over the NET™ User Manual 68 Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Message Display Pane l Messages that users post to the board - as well as system messages - di splay in this panel. If you disable Chat, h owever, messages that get posted to the board won't appear. Compose P[...]

  • Page 85

    Chapter 5. The User Interface 69 User List Panel The names of all the logged in users are listed in this panel.  Y our name appears in blue; other users' names appear in black.  By default, messages are posted to all users. T o post a message to one individual user , select the user's name before sending your message.  If a user&[...]

  • Page 86

    KVM Over the NET™ User Manual 70 Virtual Medi a The Virtual Media feature allows a drive, folder, image file, or removable disk on a user’s system to appear and act as if it were installed on th e remote server. Note: V irtual M edia is only supported on remote servers connected to the KVM Over the NET TM switch with KA7 175 or KA7176 adap ter [...]

  • Page 87

    Chapter 5. The User Interface 71 3. T o add additional media sou rces, click Add , and select the source as many times as you require. Up to three virtual media choices can be mounted. The top three in the list are the ones that are selected. T o r earrange the selection order, highlight the device you want to move, then click the Up or Do wn Arrow[...]

  • Page 88

    KVM Over the NET™ User Manual 72 Once mounted, you can treat the virtual media as if they were really on the remote server – drag and drop files to/from th em; open files on the remote server for editing and save t hem to the redirected media, etc. Files that you save to the redirected media, will actually be saved on your local client computer[...]

  • Page 89

    Chapter 5. The User Interface 73 Zoom The Zoom icon controls the zoom factor for the remote view w indow. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. 75% Sizes and displays the remote view window at 75%. 50% Sizes and displays the remote view window at 50%. 25% Sizes and displays the remote v[...]

  • Page 90

    KVM Over the NET™ User Manual 74 The On-Screen Keyboard The KVM Over the NET TM switch supports an on-screen keyboard, available in multiple languages, wi th all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-sc reen keyboard is that if the keyboard languages [...]

  • Page 91

    Chapter 5. The User Interface 75 To display/hide th e expanded keyboard keys, click the arrow to t he right of the language list arrow. Mouse Pointer T ype KVM Over the NET TM switches offer a number of mouse pointer options when working in the remot e display . Cli c k this icon to sel ect from the ava ilable choices: Note: 1. Before accessing a p[...]

  • Page 92

    KVM Over the NET™ User Manual 76 Mouse DynaSync Mode Synchronization of the local and rem ote m ouse pointers is accomplished either automatically or manually. Automatic Mouse Synchron ization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the tw[...]

  • Page 93

    Chapter 5. The User Interface 77 Mac and Linux Considerat ions For Mac systems, there is a second DynaSync setting to choose from when Mouse DynaSync is enabled. If the default sy nchroni zat ion result is not satisfactory, try the Mac 2 setting. To s elect Mac 2, right click in the text area of the Control Panel and select Mouse Sync Mode → Auto[...]

  • Page 94

    KVM Over the NET™ User Manual 78 Control Panel Configura tion Clicking the Control Panel icon brings up a dial og box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The dialog box is organized in to six mai n sect ions as described in the table, below: (Continues on next page.) Item Des[...]

  • Page 95

    Chapter 5. The User Interface 79 (Continued from previous page.) Item Description Screen Options  If Full Screen Mode is enabled, the remote display fills the entire screen.  If Full Screen Mode is not enabled, the remote displa y appears as a window on the local desktop. If the remote screen is lar ger than what is able to fit in the window [...]

  • Page 96

    KVM Over the NET™ User Manual 80 The Java Control Panel The Java Applet View er and Java Client AP Control Panel is similar to the one used by the Wi nClient: The major differences between them are:  In the Macros dialog box, Toggle Mouse Display is not available.  The Dot mouse pointer type is not available.  The 1:1 Zoom feature is not[...]

  • Page 97

    81 Chapter 6 Port Access Overview When you log in to the switch the Port Access page comes up with the Connections page displayed. Web Brows er Interface GUI Interface kn2124v-4132.book Page 81 Tuesda y, January 12, 2010 5:08 PM[...]

  • Page 98

    KVM Over the NET™ User Manual 82 The page is organized into several main areas. All the ports that a user is permitted to access are listed in the Sidebar at the left of the page. At the bottom of the Sidebar, there are buttons fo r different port display functions. The tabs at the top of the main p anel open different pages for information and c[...]

  • Page 99

    Chapter 6. Port Access 83 The Port Sel ection Sidebar All switches and their ports – including cascaded switches and their ports – are listed in a tree structure in the Si debar at the left of the screen: The Port Selection Tr e e  Users are only allowed to see the switc hes and ports that they have access permission for.  Ports and child[...]

  • Page 100

    KVM Over the NET™ User Manual 84 Port V iews In the Web Browser version, you can op en as many port viewers as there are ports, but the number of ports that you see depends on the num ber of buses that the switch supports. For example, if th e switch supports 4 buses, the 5th viewer displays the same port as the 1st view er; the 6th viewer displa[...]

  • Page 101

    Chapter 6. Port Access 85 The meanings of the pop-u p item s are explained in the following table: Item User T ype Explanation Expand/ Collapse Administrators Users  If the device’s ports are nested (not displayed), the dialog box entry is Expand . Click Exp and to open the tree and display the ports.  If the device’s ports are displayed,[...]

  • Page 102

    KVM Over the NET™ User Manual 86 Port Proper ties When you select Properties from the popup menu, a dialog box that allows you to make configuration settings for the selected port appears: Note: This is a quick setting method that performs the same port confi guration functions as th e ones found under Adapter Attributes on the Device Management [...]

  • Page 103

    Chapter 6. Port Access 87 (Continued from previous page.) An explanation of t he configuration fields i s given in the t able, below: After making your con fig uration choices, click Save to save your new settings and close the dialog box. Field Explanation Port OS S pecifies the operating system that the server on the conn ected port is using. Cho[...]

  • Page 104

    KVM Over the NET™ User Manual 88 Port Naming For convenience – especially in large installations with many switches and ports – each switch and each port can be given a name. To assign, modify or delete a port name, do the following: 1. Click once on the port you want to ed it; wait a second; then click again. Note: 1. This is not a double-cl[...]

  • Page 105

    Chapter 6. Port Access 89 3. When you have finished editing the po rt name, press [Enter] or click anywhere outside of the input box to comp lete the op erati on. Scan Scan is found at th e bottom of the GUI Sidebar. It automatically switches among all the ports th at ar e visible in the Sidebar tr ee (see Filter, below), at regular intervals, so t[...]

  • Page 106

    KVM Over the NET™ User Manual 90 Filter Filter allows you to control the number and type of ports that displ a y in the Sidebar Tree, as well as which ports get scanned when Auto Scan and Array Mode is invoked (see Scan and Array , above). When you click Filter , the bottom of the panel changes to loo k similar to the figure, below: The meanings [...]

  • Page 107

    Chapter 6. Port Access 91 Connections The Connections page displays port status information at the device level, and port connection configuratio n options at the port level. Device Level When a KVM Over the NET TM switch is selected in the Sidebar tree, the Connections page display s a list of ports for the de vice that the user is authorized to a[...]

  • Page 108

    KVM Over the NET™ User Manual 92 Port Level When a port is selected in the Sideba r tree, the Connections page changes to display the port connect ion and configuratio n options: The screen is divided into three maj or pan e ls, as describ ed in the table below: Panel Description S tatus The St atus Panel displays the port’s current status info[...]

  • Page 109

    Chapter 6. Port Access 93 History The History page provides a record of each time that a port was accessed.  If there are more entries than there is room on the screen, a scroll bar appears to let you scroll up and down to see the entire record.  T o clear the record and start over , click the Clear History button at the bottom right of the p[...]

  • Page 110

    KVM Over the NET™ User Manual 94 Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently visit can be saved in a list here. Simply open this page and select the port – rather than hunting for it in t he Sidebar tree. This feature is especially handy on large, crowded installati ons: Note: This feature is only a[...]

  • Page 111

    Chapter 6. Port Access 95 2. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name. 3. T o add a port: Drag it from the Sidebar and drop it ont o the container , or Right Click on it in the Sidebar; select Copy . Right click on the container; select Paste . The switch that the port belongs to is added to the cont[...]

  • Page 112

    KVM Over the NET™ User Manual 96 User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the wo rking configuration according to the Username that was keyed into the Login di alog box: The page settings are e[...]

  • Page 113

    Chapter 6. Port Access 97 (Continued from previous page.) * This item is only available with the W eb Browser version. Setting Function ID Duration Determines how long a Port ID displays on th e monitor after a port change has taken place. Y ou can choose an amou nt from 1—255 seconds. The default is 3 Seconds. A setting of 0 (zero ) means the Po[...]

  • Page 114

    KVM Over the NET™ User Manual 98 Log The KVM Over the NET TM switch logs all the events that take place on it. The Log page displays the informatio n in the log file: Note: 1. The screenshot displays an GUI version screen. In the Web Browser version, Log appears as a separate icon on the Icon Tab Bar. 2. Th e Log tab only appears for administrato[...]

  • Page 115

    Chapter 6. Port Access 99 Filter Filter allows you to search for part icular events by date or by specifi c words or strings. When you access this function, the log filter dialog box displays at the bottom of the page: A description of the items is given in the tabl e, below: Item Description Priority Sets the level for how detailed the filter resu[...]

  • Page 116

    KVM Over the NET™ User Manual 100 Sessions The Session page lets the administrator see at a glance all the users currently logged into the KVM O ver the NET TM switch, and provides inform ation about each of their sessions. Note: 1. The Session page only appears in Administrator sessi ons. It isn’t available for ordinary users. 2. Th e Category[...]

  • Page 117

    Chapter 6. Port Access 101 Access Administrators u se the Access page to set user and group access and configuration rights fo r swit ches and port s. The page is organized into three main areas: a large Main panel; a Status panel at the lower left, and a Properties panel at the lower right. Note: The Access tab only appear s in Administrator sessi[...]

  • Page 118

    KVM Over the NET™ User Manual 102  View Log indicates the users who have perm ission to view the log files. A check mark ( √ ) indicates that the user has pe rmission to view the files; an X means that the user is den ied permission to view them. Click the icon to toggle permission.  The panels at the bottom of the page are inactive excep[...]

  • Page 119

    Chapter 6. Port Access 103  Mount USB indicates users who have permission to mount V irtual Media devices on remote servers. A check mark ( √ ) indicates tha t a user has permission; an X means the user does not have permission. Note: This entry does not appear for switches that do not su pport the USB V irtual Media function (KN2132, KN4116, [...]

  • Page 120

    KVM Over the NET™ User Manual 104 This Page Intentionally Left Blank kn2124v-4132.book Page 10 4 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 121

    105 Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Web Brows er Interface GUI Interface kn2124v-4132.book Page 10 5 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 122

    KVM Over the NET™ User Manual 106 The page is organized into two main areas. All users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.  There is a pre-installed super administ rator account. It can be used to set up the switch and to begin creating us[...]

  • Page 123

    Chapter 7. User Management 107 Users Adding Users To add a user, do the following: 1. Select Users in the Sidebar . 2. Click Add at the bottom of the main panel . The User notebook opens, with the User tab selected: 3. Enter the required informatio n in th e appropriate fields. A description of each of the fields is given in the table below: kn2124[...]

  • Page 124

    KVM Over the NET™ User Manual 108 (Continues on next page.) Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. See Account Policy , page 136. Password From 0 to16 characters are allowed depending on the Account Policy settings. See Account Policy , page 136. Confirm Password T o be sure there i[...]

  • Page 125

    Chapter 7. User Management 109 (Continued from previous page.) 4. At this point you can assign the new user to a gro up by selecti ng the Groups tab – the Groups page is discussed on page 114. Y ou can also assign the user ’ s port acces s rights by selecting the Devices tab – the Devices page is di scussed on page 1 18. Note: Optionally , yo[...]

  • Page 126

    KVM Over the NET™ User Manual 110 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the m ain panel, as well.  The Sidebar Users list can expand and collapse . If the list is expanded, click the minus sy mbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a p[...]

  • Page 127

    Chapter 7. User Management 111 Group s Groups allow administrators to easi l y and effici ently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need on ly set them once for the group, instead of havin g to set them fo r each user individu ally. Multiple groups can be defined to allow[...]

  • Page 128

    KVM Over the NET™ User Manual 112 (Continued from previous page.) 3. Enter the required informat ion in the appropriate fields. A description of each of the fields is given in the table below: 4. At this point you can assign users to th e group by selecting the Members tab – the Members page is discussed on pag e 1 16. Y ou can also assign the [...]

  • Page 129

    Chapter 7. User Management 113 7. Click Group in the Sidebar to return to the main screen. The new group appears in the Sidebar Group list and in the main panel.  The Sidebar Groups list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus sym b[...]

  • Page 130

    KVM Over the NET™ User Manual 114 Users and Group s There are two ways to assi gn users to – and remove u sers from – groups: from the Users notebook; and from the Group not ebook . Note: Before you can assign users to gr oups, you must first create them. See Adding Users , page 107 for details. Assigning Users to a Group From the User’s No[...]

  • Page 131

    Chapter 7. User Management 115 Removing Users From a Group From the User ’ s Notebook To remove a user from a grou p fro m the User’s notebook, do the fol lowing: 1. In the Sid ebar User list, click the user ’ s name – or – In the main p anel, select the user ’ s name, then click Modify . 2. In the User notebook that comes up, select th[...]

  • Page 132

    KVM Over the NET™ User Manual 116 Assigning Users to a Group From the Group’ s Notebook To assign a user to a group from the Group notebook, do the following : 1. In the Side bar Group list, click the group’ s name – or – In the main pan el, select the group’ s name, then click Modify . 2. In the Gr oup notebook that comes up, select th[...]

  • Page 133

    Chapter 7. User Management 117 Removing Users From a Group From the Group’ s Notebook To remove a user from a group from the G roup’s notebook, d o the following : 1. In the Sid ebar Group list, click the group’ s name – or – In the main panel, select the group’ s name, then click Modify . 2. In the Group no tebook that comes up, select[...]

  • Page 134

    KVM Over the NET™ User Manual 118 Device Assignment When a user logs in to the KVM Over the NET TM switch, the interface comes up with the Port Access page display ed. All the ports t hat the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assi[...]

  • Page 135

    Chapter 7. User Management 119 3. Under the Access or USB column, click the icon that corresponds to the port you want to configure to cycle through the choices, as shown below : Note: Y ou can use Shift-Click or Ctrl-Click to select a group of ports to configure. Clicking to cycle through the choices on any one of the selected ports causes all th [...]

  • Page 136

    KVM Over the NET™ User Manual 120 Filters There are three filters at the top of the page that allow you to expand or limit the scope of the ports that are displ ayed, as described in the following table: Assigning Device Permissions From the Gro up s’ Notebook To assign a device permissions to a Group of users, do the following: 1. In the Side [...]

  • Page 137

    121 Chapter 8 Device Management Overview The Device Management page allows super administrat ors to con fig ure and control overall KVM Over the NET TM switch operatio ns. Web Brows er Interface GUI Interface kn2124v-4132.book Page 12 1 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 138

    KVM Over the NET™ User Manual 122 Device Information The General section of the Device Informatio n page presents information about the selected device. Note: The screenshot shows the GUI version. The W eb version onl y displays the upper panel. Each item of this section is described in the following table. Item Meaning Device Name This field le [...]

  • Page 139

    Chapter 8. Device Management 123 The lower panel of th e GUI page pres ents information about the selected device, as described in the table, below: IP Address 1 This item displays the IP address of the first network interface. IP Address 2 This item displays the IP address of the second network interface. Item Description Power Supply Detection Th[...]

  • Page 140

    KVM Over the NET™ User Manual 124 Network The Network page is used to s pecify the KVM Over the NET TM switch network environment. kn2124v-4132.book Page 12 4 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 141

    Chapter 8. Device Management 125 Service Port s As a security measure, if a firewall is being used, the Admi nistrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in. If not, an invalid port number (or no port num ber)[...]

  • Page 142

    KVM Over the NET™ User Manual 126 NIC Settings Redundant NIC The KV M Over the N ET TM switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. Under this configuration, the second inte rface is usua lly inactive. If there is a network failure on th[...]

  • Page 143

    Chapter 8. Device Management 127 IP Address The KVM Over the NET TM switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address.  For dynamic IP address assignment, select the Obtain IP address automatically radio but ton. (This is the default setting.)  T o specify a fixed IP address, select the S[...]

  • Page 144

    KVM Over the NET™ User Manual 128 ANMS The Advanced Network Management Settin gs page is us ed to set up logi n authentication and authorization man age ment from external sources. It is organized in a series of related panels, as described, below: kn2124v-4132.book Page 12 8 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 145

    Chapter 8. Device Management 129 IP Inst aller The IP Installer is an exte rnal Windows-based utility for assigning IP addresses to the KVM Over the NET TM switch. Click one of the radio buttons to select Enable , View Only , or Di sable for the IP Installer utility. See IP Installer , page 2 08, for IP Installer details. Note: 1. If y ou select Vi[...]

  • Page 146

    KVM Over the NET™ User Manual 130 Log Server Important transactions that o ccur on the KVM Over the NET TM switch, such as logins and internal st atus messages, are kept in an automat ically generated log file. Specify the MAC address and a port number for the computer that the Log Server resides on in this panel. The valid port rang e is 1-65535[...]

  • Page 147

    Chapter 8. Device Management 131 RADIUS Settings To allow authentication and author ization for the KVM Over the NET TM switch through a RADIUS server, do the following: 1. Check Enable . 2. Fill in the IP ad dresses and port numbers fo r the Preferred and A lternate RADIUS se r vers. 3. In the Timeout field, set the time in seconds that the KVM Ov[...]

  • Page 148

    KVM Over the NET™ User Manual 132 LDAP / LDAPS Authentication and Authorization Settings To allow authentication and authorization for the KVM Over the NET TM switch via LDAP / LDAPS, refer to the information in the table, below: Note: If LDAP Settings is enabled, the LDAP schema for MS Active Directory must be extended. See LDAP Server Configura[...]

  • Page 149

    Chapter 8. Device Management 133 OOBC In case the KVM Over the NET TM switch cannot be acce ssed with the usual LAN-based methods, it can be accessed via the switch’s modem port. This page is used to enable support for PPP (modem) dial in operation. An explanation of the items is given in the table below : See PPP Modem Operation , page 212, for [...]

  • Page 150

    KVM Over the NET™ User Manual 134 Security The Security page controls a ccess to the KVM Over the NET TM switch. kn2124v-4132.book Page 13 4 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 151

    Chapter 8. Device Management 135 IP and MAC Filtering If any filters have been co nfigured, they app ear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control acces s to the KVM Over the NET TM switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filte[...]

  • Page 152

    KVM Over the NET™ User Manual 136 Deleting Filters T o delete a filter , select it in the IP F ilter and/or MAC Filter list boxes and click Delete . Login String The Logi n String entry field lets the super admi nistrator specify a login string (in addition to the IP addr ess) that users must incl ude when accessing the KVM Over the NET TM switch[...]

  • Page 153

    Chapter 8. Device Management 137 Encryption These flexible encryption alternati ves for keyboard/mou se, vid eo, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. En abling encryption w ill affect system performance – no encryption offers th e best performance; the greater the e[...]

  • Page 154

    KVM Over the NET™ User Manual 138 Customization The Customization page is used to set Login Failure , Working Mode, and Miscellaneous parameters. Login Failures  Allowed sets the number of consecutive failed lo gin attempts that are permitted from a remote user .  Timeout sets the amount o f time a remote user must wait bef ore attempting t[...]

  • Page 155

    Chapter 8. Device Management 139 Working Mode  If ICMP is enabled , the KVM Over the NET TM switch can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled.  T o permit browser access to the KVM Over the NET TM switch, click to put a check mark in the Enable Browser checkbox. If browser access is not enabled, u[...]

  • Page 156

    KVM Over the NET™ User Manual 140 Miscellaneous The functions performe d by the remaining elements at the bottom of the screen are described in the table, below: Adapter Attribu tes The Adapter Attribute Settings dialog box looks sim ilar to the figure below: Parameter Explanation Clear Port Names This function removes the names that have been as[...]

  • Page 157

    Chapter 8. Device Management 141 The attribute sett ing details are the same as the ones that were discussed in Chapter 6, Port Access . Refer back to Port Properties , page 8 6 for attri but e details. Select any of the available o ptions from the dropdown listbox for any port. Note: W ith the GUI version, you can use [ Shift] Click or [Ctrl] Clic[...]

  • Page 158

    KVM Over the NET™ User Manual 142 Date/T ime The Date/Time d ialog page sets the KVM Over the NET TM sw itch time parameters: Set the parameters according to the information below. Time Zone  T o establish the time zone that the KVM Over the NET TM switch is located in, drop down the T ime Zone li st and choose the city that most closely corre[...]

  • Page 159

    Chapter 8. Device Management 143 Date  Select the month from the dropdown listbox .  Click < or > to move backwar d or forw ard by one year increments.  In the calendar , click on the day .  T o set the ti me, use the 24 hour HH:MM :SS format.  Click Set to save your sett ings. Network Tim e To have the time automatically synch[...]

  • Page 160

    KVM Over the NET™ User Manual 144 This Page Intentionally Left Blank kn2124v-4132.book Page 14 4 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 161

    145 Chapter 9 Maintenance Overview The Mainte nance function is used to upg rade the KVM Over the NET TM switch firmware, as well as the firmwa re of the KVM Adapter Cables. Web Brows er Interface GUI Interface kn2124v-4132.book Page 14 5 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 162

    KVM Over the NET™ User Manual 146 Page Layout The organization of the Web Browser and GUI pages are similar The differences are as follows:  The W eb version has separate menu bar entries for upgrading t he main firmware and Adapter firmware.  The W eb version has a menu bar entry for Backup and Restore.  The GUI backup and restore funct[...]

  • Page 163

    Chapter 9. Maintenance 147 The Main Panel A description of the items shown in this panel are described in the table, below: Item Description Name A listing of the KVM Over the NET TM switch por ts. The checkbox is for selecting ports whose KVM Adapter firmware you want to upgrade. Adapter Displays the type of KVM Adapter connected to the port. F/W [...]

  • Page 164

    KVM Over the NET™ User Manual 148 Upgrading the Main Firmware The following procedure describes upgradi ng the m ain firmware. To perform the upgrades, do the following: 1. Go to our website and download the new firmw are file to a convenient location on your cl ient computer. 2. In the Firmware File section of the Maintenance dialog box, click B[...]

  • Page 165

    Chapter 9. Maintenance 149 Adapter Firmware Upgrade The following procedure describes upgrad ing th e firmware of selected KVM Adapter Cables. To perform the upg rades, do the following: 1. Click the Adapter Firm war e Info button to see the adapter firmware versions stored by the main firmware. 2. Compare the adapter firmware inform ation with the[...]

  • Page 166

    KVM Over the NET™ User Manual 150 Firmware Upgrade Recovery Should the switch’s main firmware u pgrade procedure fail, and the switch becomes unusable, the following firm ware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see Reset Switch , page 11 for details). 3. While hol[...]

  • Page 167

    Chapter 9. Maintenance 151 Backup/Restore When you select Backup/Restore on the Web version menu bar gives you the ability to back up the switch’s configuration and user profile inform at ion : Backup To backup the device’s settings do the followin g: 1. In the Pa ssword field, key in a password for the file. Note: Make a note of the password, [...]

  • Page 168

    KVM Over the NET™ User Manual 152 Restore To restore a previous b ackup, do the following: 1. Click Browse ; navigate to the file and select it. 2. In the Password field, key in the same passwo rd that you used to save the file. Note: If you renamed the file, you can leave the new name. There is no need to return it to it s or iginal name. 3. Sel[...]

  • Page 169

    153 Chapter 10 Download Overview Download is used to download stand-al one AP versions of the Windows Client, the Java Client, the Log Se rver, and Power Over the Net (PON) programs. When you select this tab, a list of available pro grams appears: Note: The number and type of programs that appear will vary depending on your User T y pe. Click the p[...]

  • Page 170

    KVM Over the NET™ User Manual 154 This Page Intentionally Left Blank kn2124v-4132.book Page 15 4 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 171

    155 Chapter 11 Port Operation Overview After you ha ve successfully logged in (see Logging In , page 37), the KVM Over the NET TM switch’s Main Page appears w ith the Port Access tab selected: Note: 1. The WinC lient and Java Client AP programs have a hidden Control Panel either at the upper or lower center of the screen that becomes visible when[...]

  • Page 172

    KVM Over the NET™ User Manual 156 Once you switch to a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote server: The Port T oolbar The switch interface provides a toolbar to help you wit h port sw itching operations from w ithin the captured port. To bring up t he toolbar, tap the OSD Hotkey (Scroll L[...]

  • Page 173

    Chapter 11. Port Operation 157 The T oolbar Icons The meanings of the to olb ar icons are explained in the table below. Icon Purpo se Click to skip to the first accessible port on the entire installation without having to recall the Port Access page. Click to skip to the fi rst accessible port previous to the current one without having to recall th[...]

  • Page 174

    KVM Over the NET™ User Manual 158 T oolbar Hotkey Port Switching When the toolbar displays, you can use hot keys to provide KVM focus to a port directly from the keyboa rd. The KVM Over the NET TM switch prov ides the following hotkey features:  Auto Scanning  Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Key[...]

  • Page 175

    Chapter 11. Port Operation 159 Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by press ing P . During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particul ar server can be more con[...]

  • Page 176

    KVM Over the NET™ User Manual 160 Recalling the Port Access Page To dismiss the toolbar an d bring back the Port Access page, do one of the following:  T ap the OSD Hotkey once.  From the toolbar , click the icon that recalls the Port Access page (see The Toolbar Icons , page 157). The toolbar closes, and the Port Access Page appears. OSD H[...]

  • Page 177

    Chapter 11. Port Operation 161 Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the your screen divides into a grid of up to 42 panels:  Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right; top to bott om .  The number of pane[...]

  • Page 178

    KVM Over the NET™ User Manual 162 Panel Array T oolbar The panel array toolbar, (hidden at the top center of the screen for the Java Applet Viewer and Java Cl ient AP), provides shortcut navigation and control of the panel array. Mouse over the top center to bring up the toolbar. If you like, you can click and drag i t anywhere on the screen. Mou[...]

  • Page 179

    Chapter 11. Port Operation 163 Multiuser Operation The KVM Over the NET TM switch sup ports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply ar e s hown in the following table: Operation Rule General Each bus is independent, f or the method by which users are assigne[...]

  • Page 180

    KVM Over the NET™ User Manual 164 Users and Buses  The KN2132, KN2124v , and KN2140v only support two remote buses. The first, third, fifth, etc., users to log in are all on one bus; the second, fourth, sixth, etc., users to log in are all on the other bus.  The KN4116, KN4132, KN4142v , and KN4140 v support four rem ote buses. The first, f[...]

  • Page 181

    165 Chapter 12 The Log Server The Windows-based Log Server is an admin istrative utility that records all the events that take place on se lected KVM Over the NET TM switch units and writes them to a searchable database. Th is chapter describes how to install and configure the Log Server. Inst allation 1. From the computer that you want to use as t[...]

  • Page 182

    KVM Over the NET™ User Manual 166 St arting Up To start the Log Server, eith er double click the program icon, or key in th e full path to the p rogram on the com mand line . The first tim e your run it, a screen similar to the one below appears: Note: 1. The MAC address of the Log Server computer must be specified in the ANMS settings – see Lo[...]

  • Page 183

    Chapter 12. The Log Server 167 The Menu Bar The Menu bar consists of four items:  Configure  Events  Options  Help These are discussed in the sec tions that follow. Note: If the Menu Bar appears to be disa bled, click in the List window to enable it. Configure The Configure menu co ntai ns three items: Add; Edit; and Delete. They are us[...]

  • Page 184

    KVM Over the NET™ User Manual 168 A descriptio n of the fields is give n in th e table, below: Fill in or modify th e fields, then click OK to finish. Event s The Events Menu h as two items: Search and Maintenance . Search: Search allows you to search for events co ntaining specific words or strings. When you access this function, a screen , simi[...]

  • Page 185

    Chapter 12. The Log Server 169 A description of the items is given in the tabl e, below: Maintenance: This function allow s the administrator to p erform manual mai ntenance of the database, such as erasing specified reco rds before their expiration time is up. Item Description New search This is one of three radio buttons tha t define the scope of[...]

  • Page 186

    KVM Over the NET™ User Manual 170 Options Network Retry allows you to set the number of seconds that the Log Server should wait before atte mpting to connect if it s previous attempt to con nect failed. When you click this item, a dialog bo x, simil ar to the one below, appears: Key in the number of seconds, then click OK to finish. Help From the[...]

  • Page 187

    Chapter 12. The Log Server 171 The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels.  The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure , page 167).  The lower (Event) panel displays the tick informati on for the currently selected unit. ([...]

  • Page 188

    KVM Over the NET™ User Manual 172 The List Panel The List panel co ntains six fields: The Event Panel The lower panel displays log events for th e currently selected un it. Note that if there are more than one units, even though they aren't currently selected, if their Recording checkbox is checked, the Log Server records their log events an[...]

  • Page 189

    173 Chapter 13 LDAP Server Configuration Introduction The KVM Over the NET TM switch allows log in authentication and authorization thro ugh exte rnal pro gram s . T his chapt er describes how to configure Active Director y for KVM Over the NET TM switch authentication and authorization. To allow authentication a nd authorization via LDAP or LDAPS,[...]

  • Page 190

    KVM Over the NET™ User Manual 174 Inst all the Active Dire ctory Schema Snap-in To install the Active Directory Schema Snap-in, do the followin g: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.d ll on your Active Directory computer . 3. Open the Start menu; click Run ; key in: mmc /a ; click OK . 4. On the File m[...]

  • Page 191

    Chapter 13. LDAP Server Configuration 175 Extend and Up date the Active Directory Schema To extend and update the Active Directory Schema, you must do the following 3 procedures: 1) create a new attribute; 2) extend the object cla ss with the new attribute; and 3) edit the active direct ory users with the extended schema. Creating a New Attribute T[...]

  • Page 192

    KVM Over the NET™ User Manual 176 (Continued from previous page.) 5. Fill in the dialog box to match the entries for Description and Common Name shown below , then click OK to complete the procedure. Note: The Unique X500 Object ID uses periods, not commas. kn2124v-4132.book Page 17 6 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 193

    Chapter 13. LDAP Server Configuration 177 Extending the Object Class W ith the New Attribute To extend the object class with the new attribute, do the follow ing: 1. Open the Control Panel → Admini strative T ools → Active Directory Schema. 2. In the left panel of the sc reen that comes up, select Classes . 3. In the right panel, right -click p[...]

  • Page 194

    KVM Over the NET™ User Manual 178 5. On the Attributes page, click Add : 6. In the list th at comes up, select iKVM4140-userProfile , then click OK to complete the procedure. kn2124v-4132.book Page 17 8 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 195

    Chapter 13. LDAP Server Configuration 179 Editing Active Directory Users To edit Active Directory Users With the Extend ed Schema, do the following: 1. Run ADSI Edit . (Installed as part of the Support Tools .) 2. In the left pa nel , open Domain , and navigate to the DC=aten,DC=com CN=Users node. 3. In the ri ght panel, loca te the user you wish t[...]

  • Page 196

    KVM Over the NET™ User Manual 180 (Continued from previous page.) 5. On the Attribute Editor page of the dialog box that appears, select iKVM4140-userProfile from the list. 6. Click Edit to bring up the String Att ribute Editor : (Continues on next page.) kn2124v-4132.book Page 18 0 Tuesday, January 12, 2010 5:08 PM[...]

  • Page 197

    Chapter 13. LDAP Server Configuration 181 (Continued from previous page.) 7. Key in the KVM Over the NET TM switch permission att rib ute val ues. For example: Note: Where user represents the Username of a KVM Over the NET TM switch user whose permissions reflect th e perm issions you want Jason to have (see Users , page 1 07). 8. Click OK . When y[...]

  • Page 198

    KVM Over the NET™ User Manual 182 OpenLDAP OpenLDAP is an Open source LDAP serv er designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openlda p/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0 .9.8a- win32_Setup.exe. OpenLDAP Server Inst allation After downloading the program, launch the in stal[...]

  • Page 199

    Chapter 13. LDAP Server Configuration 183 OpenLDAP Server Configuration The main OpenLDAP configuration fi le, slapd.conf , is found in the /Ope nLdap directory. It has to be customized be fore launching the server. This section provides a quick summ ary of the mo dificati ons to the configuration file in order for it to be used with th e KV M Over[...]

  • Page 200

    KVM Over the NET™ User Manual 184 St arting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of comm and lin e options, the most important opt ion is the d switch that triggers debug information. For exam ple, a command of: slapd -d 256 would start Ope[...]

  • Page 201

    Chapter 13. LDAP Server Configuration 185 Customizing the OpenLDAP Schema The schema that slapd uses may be extended to suppo rt additional syntaxes, matching rules, attribute types, an d object classes. In the case of the KVM Over the NET TM switch, the User class and the permission attribute are extended to define a new schema. The extended schem[...]

  • Page 202

    KVM Over the NET™ User Manual 186 LDAP DIT Design and LDIF File LDAP Dat a Structure An LDAP Directory stores information in a tree structure known as the Directory Information Tree (D IT). The nodes in the tr ee are directory entries, and each entry contains in formation in attribute-valu e form. An example of the LDAP directory tree for the KN2[...]

  • Page 203

    Chapter 13. LDAP Server Configuration 187 (Continued from previous page.) DIT Creation The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the KN4140 directory tree. The name of the file is init.ldif and you c[...]

  • Page 204

    KVM Over the NET™ User Manual 188 Using the New Schema To use the new schema, do the following: 1. Save the new schema fi le (e.g., kn4140.schema) in the /OpenLDAP/schema/ directory . 2. Add the new s chema to the slapd.conf file (in the /Ope nLDAP directory), as shown in the figure, below: 3. Restart the LDAP server . 4. W rite the LDIF file and[...]

  • Page 205

    189 Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the dev ice.  Do not place the device on any unstable su rf ace (cart, stand, table, etc.). If the device falls, serious damage wi ll resul t.  Do not use the device near water .  D[...]

  • Page 206

    KVM Over the NET™ User Manual 190  If an extension cord is used with this device make sure that the total of the ampere ratings of all products us ed on this cord does not exceed the extension cord ampere rating. Mak e sure that the total of al l products plugged into the wall outlet does not exceed 15 amperes.  T o help protect your sy ste[...]

  • Page 207

    Appendix 191 Rack Mounting  Before working on the rack, ma ke su re that the stabilizer s are secured to the rack, extended to the floor , and that the full w eight of the rack rests on the floor . Install front and side stabi lizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.  Always load the[...]

  • Page 208

    KVM Over the NET™ User Manual 192 T echnical Support International  For online technical support – includ ing troubleshooting, documentati on, and software updates: http://support.aten.com  For telephone support, see Telephone Suppo rt , page iii North America When you contact u s, please have the followin g information ready beforehand: [...]

  • Page 209

    Appendix 193 Specifications KN2124v / KN4124v Function KN2124v KN4124 v Computer Connections Direct 24 Max 384 (via cascade) Port Selection Pushbutton / GUI / Hotke y Connectors Console Port 1 x SPHD-18 Female (Y ellow) KVM Port 24 x RJ-45 Female (Black) Power 2 x 3-prong AC socket LAN 2 x RJ-45 Female (Bla ck) PON 1 x RJ-45 Female (Black) Modem 1 [...]

  • Page 210

    KVM Over the NET™ User Manual 194 KN2140v / KN4140v Function KN2140v KN4140v Computer Connections Direct 40 Max 640 (via cascade) Port Selectio n Pushbutton / GUI / Hotkey Connectors Console Port 1 x SPHD-18 Female (Y ellow) KVM Port 40 x RJ-45 Female (Black) Power 2 x 3-prong AC socket LAN 2 x RJ-45 Female (Black) PON 1 x RJ-45 Female (Black) Mo[...]

  • Page 211

    Appendix 195 KN21 16 A / KN41 16 Function KN21 16 A KN41 16 Computer Connections Direct 16 Max 256 (via cascade) Port Selection Pushbutt on / GUI / Hot key Connectors Console Port Keyboard 1 x 6-pin Mini-DIN Female (P urple) 1 x USB T ype A Female (White) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green) 1 x USB T ype A Female [...]

  • Page 212

    KVM Over the NET™ User Manual 196 KN2132 / KN4132 Function KN2132 KN4132 Computer Connections Direct 32 Max 512 Port Selection Pushbutton / GUI / Hotkey Connectors Console Port Keyboard 1 x 6-pin Mini-DIN Female (Purple) 1 x USB T ype A Female (White ) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green) 1 x USB T ype A Female ([...]

  • Page 213

    Appendix 197 T roubleshooting General Operation Problem Resolution I am confused about which equipment the terms Local and Remote refer to. See Terminology , page xv , for details. Erratic Operation The switch needs to be started before any cascaded switches. 1. Make sure to power it on before powering on the switch. 2. If the cascaded switch was s[...]

  • Page 214

    KVM Over the NET™ User Manual 198 No remote server video display on the client computer , but mouse movements appear on the local console and mouse clicks have no effect Press and release the left Alt key , then press and release the right Alt key The display on the client computer is distorted and performing an Autosync doesn’t resolve the pro[...]

  • Page 215

    Appendix 199 Mouse Problems Problem Resolution Mouse and/or Keyboard not responding. Check that your KVM Adapter Cable’s firmware version is the same as the version stored in the switch’s Main firmware. See Adapter Firmware Upgrade , page 149, for details. Unplug the cable(s) from the console port(s), then plug it/ them back in. Mouse movement [...]

  • Page 216

    KVM Over the NET™ User Manual 200 When I log in with my Mac system, the local and remote mouse pointers do not syn c. There are two automatic Mouse DynaSync settings: the default, and Mac2. If mouse synchronization is not satisfactory with the defaul t, try the Mac 2 setting. See the Note on page 77 for details. When I log in with my Sun system, [...]

  • Page 217

    Appendix 201 Vi rtual Media Web Brows er Problem Resolution Virtual Media doesn’t work. The remote server ’s mainboard does not support USB. If there is a newer firmware and BIOS version for t he remote server ’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server ’s mainboard firmware and BIOS. There[...]

  • Page 218

    KVM Over the NET™ User Manual 202 The WinClient ActiveX V iewer and the WinClient AP Proble m Resolution My switch units don’t show up in the Server List window when I start the WinClient AP program. Only units whose Access Port settings for Program (see page 124) match the n umber specified for Port in the Server area of this dialog box app ea[...]

  • Page 219

    Appendix 203 The Java Applet and Java Client AP Under Vista, after I open the WinClient ActiveX viewer and try to mount a driver or removable disk, I get a “Driver not ready” message. This is a result of Vista’s UAC (User Account Control). There are two methods to resolve this problem: 1. If you ar e your client computer ’s administrator , [...]

  • Page 220

    KVM Over the NET™ User Manual 204 Sun Systems * These solutions work for most comm on Sun VGA cards. If using them fails to resolve the problem , consult the Sun VGA card's manual. Mac Systems Problem Resolution Video display problems with HDB15 interface systems (e.g. Sun Blade 1000 servers). * The display resolution should be set to 1024 x[...]

  • Page 221

    Appendix 205 Redhat Systems The Log Server Panel -Array Mode Problem Resolution With Redhat 9.0 (2.4.20-8) installed as a server , the keyboard and mouse aren’t working normally with the KA7175/KA7176 console modules. Choose the AS3.0 setting for your mouse synchronization mode. See Mac and Linux Considerations , page 77, for details. With Redhat[...]

  • Page 222

    KVM Over the NET™ User Manual 206 Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Ac tive Scrip ting, ActiveX controls, and Java applets By default, Internet Expl orer 6 and so me version s of [...]

  • Page 223

    Appendix 207 4. Delete all the temporary Internet-related files T o remove all the temporary Internet -related files fr om your client computer , follow these steps: a) St art Internet Explorer . b) On the T ools menu, click Internet Opti ons. c) Click the General tab. d) Under T emporary Intern et files, click Settings. e) Click Delete Files. f) C[...]

  • Page 224

    KVM Over the NET™ User Manual 208 IP Address Determination If you are an administrator logging in for the first time, you need to access the switch in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segmen t as the switch. After you ha[...]

  • Page 225

    Appendix 209 3. Select the switch in the Device List . Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one devi ce in the list, use the MAC address to pick the one you want. The switch MAC address is located on its bottom panel. 4. Select either Obtain an IP add[...]

  • Page 226

    KVM Over the NET™ User Manual 210 Port Forwarding For devices located behind a router, port forwardi ng all ows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router wh ich device to send the data coming in over a particular port to. For example, if the switch c[...]

  • Page 227

    Appendix 211 Keyboard Emulation The PC compatible (101/104 key) keyboard can emu late the functions of the Sun and Mac keyboards. The emulatio n mappings are listed in the table bel ow. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key . PC Keyboard Sun Keyboard PC Keyboard Mac Keyb[...]

  • Page 228

    KVM Over the NET™ User Manual 212 PPP Modem Operation Basic Setup In addition to the browser and AP met hods, the switch can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up y our hardware configu ration to match th e diagram, below: : 2. From your client computer, use your modem dial-in program to di[...]

  • Page 229

    Appendix 213 Connection Setup Example (Wi ndows XP) To set up a dial-in connection to the sw itch under Windows XP, do the following: 1. From the Start menu, select Cont ro l Panel → Network Connections → Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on. 3. In the Network Co nne[...]

  • Page 230

    KVM Over the NET™ User Manual 214 KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the switch. Configuration To configure the KA7140 to interact with the connect ed device, you need to set its serial p arameters to m atch the para meters of the d evice, as follow s: 1. In the Port Access page Sidebar , selec[...]

  • Page 231

    Appendix 215 4. When you have finished maki ng you r selections, click Save . Operation To operate the device connected to the port , in the Port Access pag e double click the port. After you switch to the po rt, issue the command that calls up the device. KA7140 Pin Assignment s Pin assignments for the KA7140 Adapter are given in the table, below:[...]

  • Page 232

    KVM Over the NET™ User Manual 216 Additional Mouse Synchr onization Procedures If you use Manual Mouse Synchronization, you mu st perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be perfor med on the s ervers attached to the switch’s ports - not on the client co mputer you are using to[...]

  • Page 233

    Appendix 217 2. W indows XP / W indows Server 2003: a) Open the Mouse Properties dialog box (Control Panel → Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 un its in from the left) d) Disable Enhance Pointer Precision 3. W indows ME: Set the mouse speed to the middle position; disable mouse acceleration ([...]

  • Page 234

    KVM Over the NET™ User Manual 218 Additional V ideo R esolution Procedures If you are running Windows, and wish to use the refresh rate s indicat ed with an asterisk ( * ) on page 8, do the following: 1. Open Control Panel → Display → Settings → Advanced → Moni tor . 2. In the dialog box that comes up, make sure that the Hi de m odes tha [...]

  • Page 235

    Appendix 219 T rusted Certificates Overview When you try to log in to the device from your bro wser, a Security Al ert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the al ert is triggered because the certificate’s name is not found on Microsoft l[...]

  • Page 236

    KVM Over the NET™ User Manual 220 Inst alling the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click V iew Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certifica te to indicate that it is not trusted. 2. Click Install Certificate . 3. [...]

  • Page 237

    Appendix 221 5. Next, click Fini sh to complete the installa tio n; then click OK to close the dialog box. Certificate T rusted The certificate is now trusted: When you click View Certificate , you can see that the red and white X logo is no longer present – further indicatio n that the certificate is trusted: kn2124v-4132.book Page 22 1 Tuesday,[...]

  • Page 238

    KVM Over the NET™ User Manual 222 Mismatch Considerat ions If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mis match warning occurs: You can click Ye s to go on, or you can disable mismatch checking. To disable mismatch ch ecking, do the followi ng: 1. After the page you are[...]

  • Page 239

    Appendix 223 Self-Signed Private Certificates If you wish to create your own self-sig ned encryp tion key and certificate, a free utility – openssl.exe – is available for download over the web at www .openssl.org . To create your private key an d certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe[...]

  • Page 240

    KVM Over the NET™ User Manual 224 Fan Location and Speed Information Fan Location The switch has 6 fans that feed realtime fan speed information to the WinClient / Java Client Device Management page. The fan locations in the above image are listed in the Device Information section under Fan Speed . See , page 144 , for details. Fan Spee d The fan[...]

  • Page 241

    Appendix 225 T emperature Sensor Loc ation and Information The switch has 4 temperature sensors on its mainboard that feed realtim e temperature updates to the WinCli en t / Java Client Device Management page . The sensors in the above image are described in the Device Information section under Temperature . See Tem perature , page 123, for details[...]

  • Page 242

    KVM Over the NET™ User Manual 226 Clear Login Information If you are unable to perform an Adminis trator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear th e login informat ion with the following procedure. Note: Performing this procedure also returns all settings to t[...]

  • Page 243

    Appendix 227 Factory Default Settings The default settings are as follows: Serial Adapter Pin Assignments SA0142: RJ45-F to DB9-M (Black Connector) DTE to DCE Setting Default Language English OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan/Skip Mode All Scan Duration 5 Seconds Screen[...]

  • Page 244

    KVM Over the NET™ User Manual 228 Supported KVM Switches The following is a list of fully supp orted KVM swit ches that can be used in a cascaded installation:  KH88  KH98  KH1508  KH1516  CS9134  CS9138 Note: 1. Some of the KVM Over the NET TM switch’s features may not be supported, dependin g on the functionality of the casc[...]

  • Page 245

    Appendix 229 V irtual Media Support WinClient ActiveX V iewer / WinClient AP  IDE CDROM/D VD-ROM Drives – Read Only  IDE Hard Drives – R ead Only  USB CDROM/DVD-ROM Drives – Read Only  USB Hard Drives – Read/W rite*  USB Flash Drives – Read/W rite*  USB Floppy Drives – Read/Write * These drives can be mount ed either a[...]

  • Page 246

    KVM Over the NET™ User Manual 230 Limited W arranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the da te of purchase. If this pr oduct proves to be defective, contact ALTUSEN 's support department for repair or replacement of your unit. ALTUSEN w ill not issue a refund. Return r[...]

  • Page 247

    231 Index A Access, 101 Access Ports, 125 Adapter Attributes, 140 Adapter cable firmware upgrade recovery, 150 Adapter Cables upgrading, 14 9 Adapter connection diagram, 25 Adapter ID Function, 28 Adding Users, 107 Additional Video Resolution Procedures, 218 Administration Page Date/Time, 142 ANMS, 128 Array, 89 Authentication external, 128 Auto Sc[...]

  • Page 248

    KVM Over the NET TM User Manual 232 Filter ing IP, 135 MAC, 135 Firmware upgrading, 145 , 148 Firmware Upgrade Adapters, 149 Firmware upgrade recovery, 150 Firmware, Upgrading, 47 Front View, 10 G General page, 1 22 Groups assigning users, 114, 116 creating, 111 Deleting , 113 Managing, 111 Modifying, 113 removing users, 115, 117 H Hardware Setup, [...]

  • Page 249

    Index 233 WinClient AP, 39 Login Invalid login, 37 Login Failures, 138 Login String, 136 M MAC Filtering, 135 Mac Keyboard Emulation, 211 Macros Search, 61 Managing Groups, 111 Managing Users, 107 Message Board Windows Client, 67 Modem operation, 212, 225 Modifying groups, 113 Modifying user accounts, 110 Module connection diagram, 25 Mouse DynaSyn[...]

  • Page 250

    KVM Over the NET TM User Manual 234 Redhat, 205 Redundant NIC, 1 26 refresh screen, 65 Requirements Operating Systems, 9 OS Support, 9 RoHS, ii S Safety Instru ct ions General, 189 Rack Mounting, 191 Scan, 8 9 screen, refresh, 65 Search Macros, 61 Secur ity Login string, 136 Security page, 134 Self-signed certifica tes, 223 Serial Adapter pin assig[...]

  • Page 251

    Index 235 V Video requirements, 8 Video Resolution additional procedu res, 218 Video Settings, 64 Virtual Media Troubleshooting, 201 WinClient, 70 Virtual Media Support, 229 W Warning beeps, 123 Web Browser Main Page, 45 WinClient AP GUI, 48 Logging in, 39 Windows AP Connection Screen, 4 0 File Menu, 41 Windows Client Auto Scanning, 158 Message Boa[...]