Auerswald COMfortel 3200 manual

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A good user manual

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Table of contents for the manual

  • Page 1

    Operat ion Gu ide Operation and Configuration V oIP System T elephones and Standard V oIP T elephones COMf ort el 쏐 3 200 COMf ort el 쏐 3 500[...]

  • Page 2

    2 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 T abl e of Cont ents Table of Contents Impor tant I nfor mation ..... ..... .... .... ..... .... ..... .... ..... .... .... ....... .... ..... .... ..... .... ..... .... .... ..... .... ..... . 17 Symbols and Si gnal W ords Used in this Document .......... ...[...]

  • Page 3

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 3 T abl e of Cont ents Hel p .... ..... .... ..... .... .... ..... .... ..... .... ....... .... ..... .... .... ..... .... ..... .... .... ..... .... ....... .... ..... .... .... ........ ..... 76 Op enin g He lp ... .... ..... .... ..... .... .... ....... ....[...]

  • Page 4

    4 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 T abl e of Cont ents Quer y Ca ll ... ..... .... .... ..... .... ..... ...... ..... .... ..... .... .... ..... .... ..... .... .... ..... ...... ..... .... ..... .... ..... ... ....... .. 99 Init iati ng a Que r y Call ... ..... .... .... ..... .... ....... ..[...]

  • Page 5

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 5 T abl e of Cont ents Contacts and T elephone Number Lists .... .... ..... .... .... ....... .... ..... .... ..... .... ..... .... .... ..... .... .... 11 4 Cont act s .. .... ..... .... .... ..... .... ..... .... .... ..... ....... .... .... ..... .... ..... [...]

  • Page 6

    6 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 T abl e of Cont ents Boss/Secretary Function (System T elephone) .. ....... ....... .......... ......... ....... ......... ....... .......... . 148 Procedure when Calling the Boss T elep hone ........ ......... ....... ........... ......... .......... ........[...]

  • Page 7

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 7 T abl e of Cont ents Groups (System T elephone).. ........ ......... ....... ......... ......... . ....... ......... ....... ......... ......... ........ ... 213 Detailed Inf orm ation about Group Functi ons (Call T ypes) ........... ......... ......... .....[...]

  • Page 8

    8 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 T abl e of Cont ents T argeted Exchange Line Access (Syst em T elephone) . ......... ......... ......... ........... ......... ......... 269 Initiatin g T argeted Exc hange Line Acc ess ........... ....... .......... ....... ....... ....... ........ ......... [...]

  • Page 9

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 9 T abl e of Cont ents Fo rwarding Messages b y E-mail .............. ......... ....... ......... ......... .......... ......... ......... ......... ..... 322 Switching the F orwarding of Messages b y E-mail On/Off.............. ........... ......... ......... [...]

  • Page 10

    10 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 T abl e of Cont ents Answeri ng Ma ch ine Li st ......... .... .... ....... ..... .... .... ..... .... ..... .... .... ..... .... ..... .... ..... .... ....... .... .... .. 36 8 Op enin g the A nswering Mac hine Li st ...... .... ..... .... .... ..... .... ..[...]

  • Page 11

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 11 T abl e of Cont ents Not ific ation by E-mail ... .... .... ..... .... ....... .... ..... .... ..... .... .... ..... .... ..... .... .... ....... ..... .... .... ..... .... . ... 417 Sw itchin g N otifi cati on by E- ma il On /Off ..... .... ..... .... .....[...]

  • Page 12

    12 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 T abl e of Cont ents Eth er ne t ... .... ..... .... .... ..... .... ..... .... .... ..... .... ....... .... ..... .... ..... .... .... ..... .... ..... .... ....... .... ..... . ........ . 462 Sw itchin g th e DH CP Cl ient On/O ff ... ..... .... .... ......[...]

  • Page 13

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 13 T abl e of Cont ents Pro viders and PBXs (contin ued) Conf igu r ing C ode cs ... .... ..... .... ..... .... ....... .... ..... .... .... ..... .... ..... .... .... ..... .... ....... .... ..... .... .... 5 10 Sw itchin g M usic on H ol d On /Off ... .... ..[...]

  • Page 14

    14 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 T abl e of Cont ents Sound (contin ued) Set ting a Noti fica tion R ingto ne ..... .... ..... .... .... ..... .... ....... .... ..... .... .... ..... .... ..... .... ..... .... .... .. 56 7 Sw itchin g Audible Selec tio n On/O ff .. ..... .... .... ..... ....[...]

  • Page 15

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 15 T abl e of Cont ents Syn chro nisin g ... .... .... ..... .... ..... .... ....... .... ..... .... .... ..... .... ..... .... .... ..... ...... ..... .... ..... .... ..... .... . ..... 603 Switching Bac kground Data Syn chronisation On/Off ....... ......... .[...]

  • Page 16

    16 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 T abl e of Cont ents Service and Maintenance . ..... .... ..... .... ..... .... .... ..... ...... ..... .... ..... .... .... ..... .... ..... .... ..... .... ...... 6 40 Dat a Ba ckup ..... .... .... ..... ...... ..... .... ..... .... ..... .... .... ..... ..[...]

  • Page 17

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 17 Impo r tan t Infor mati on Impor tant Inf ormation This secti on inclu des necessar y inf or mation f or operating y our equipment saf ely . Bef ore you put the telephone in to operati on, it is absolutely neces sar y f or you to read the saf ety inf or matio[...]

  • Page 18

    18 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Important Inf ormation Symbols and Signal Words Used in this Document Symbols and Si gnal W or ds Used in this Docume nt The meanings of symbols and signal words are described bel ow: W arning: W ar ns of the risk of personal injury , such as that caused b [...]

  • Page 19

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 19 Impo r tan t Infor mati on Safety In form ation Safe ty Inf ormation Please note the basic saf ety inf or mation below . W arning: Improper handli ng of the de vice can result in lif e-threateni ng electrical s hoc k and can d amage or de stro y the de vice: [...]

  • Page 20

    20 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Important Inf ormation Saf ety Inf or mation W arning: P ow er surges, which ma y occur during electrical storms, can cause li f e-threatening e lectric shoc ks, or damage or destro y the de vices. • A void disco nnecting and connecting li nes during an e[...]

  • Page 21

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 21 Impo r tan t Infor mati on Proper Use Pr oper Use Important: The COMfortel 3200 and COMfor tel 3500 are V oIP telephones which can be operated in a Local Area Network (LAN) a s Auers wald V oIP system telephones and/or st andard V oIP telephones . The telepho[...]

  • Page 22

    22 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Important Inf ormation Proper Use The telephones enab le y ou to mak e calls either b y using the connected re ceiv er or the inte- grat ed loudspeak ers (hands- free calling). Anot her option is to connect a headset (n ot included in the scope of deliv er [...]

  • Page 23

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 23 Impo r tan t Infor mati on T echnical Data Te c h n i c a l D a t a T echnical Data of the T elephone Operati ng v oltage Supply via wall -mounted po wer sup ply 230 V ~; ±10%; 5 0- 60 Hz; 170 mA or by means of P oE according to IEEE 802.3af , ov er Ether ne[...]

  • Page 24

    24 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Important Inf ormation Te c h n i c a l D a t a About the T elephone P ower Supply A wall-mount ed pow er supply is pro vided. Please note the f ollowing special f eatures of the telephone's po wer suppl y: • The telephone po wer supply can be pro vi[...]

  • Page 25

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 25 Impo r tan t Infor mati on T echnical Data Maxim um Number of T elephones on Auer swald PBXs * Additional subscribers per V oIP channel are possible wit h ov er-commitment T echnical Data f or Headset Connectio ns Headset Jac k Pinout PBX Max. number of COMfo[...]

  • Page 26

    26 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Important Inf ormation Copyright and T rademarks Cop yright and T rademarks Disseminati on and reproduction of thes e instructions, as well as e xploitati on and disclosure of the contents , e ven in par t, is permitted only with our e xpress permission. Co[...]

  • Page 27

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 27 Impo r tan t Infor mati on Environmental Notice En vironmen tal Noti ce Disposal If y ou are ret iring y our A uers wald de vice, please ens ure y ou dispose of it properly (it must not be disposed of in normal household waste). Energy Consumpt ion Y our A ue[...]

  • Page 28

    28 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Intr oduction to the T elephone This section pro vides a general ov er view of the t elephone. Here you wil l find a description of the ke ys, displ ay s, connections, and an ov er view of elements and pictog rams used on th[...]

  • Page 29

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 29 Intr oduction to the T elephone De vice Ov erview Key s Device O ver view The de vice has a large displa y with touchscreen and a v ariety of ke ys (some with LEDs). This means that t he de vice can be operated via touc hscreen and k ey control. The displ a y[...]

  • Page 30

    30 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e De vice Ov erview Key s G Query key HB a c k k e y I Directional pad J Menu k ey K Home ke y L Hook k ey MM i n u s k e y NP l u s k e y O Loudspeak er ke y with LED Ke ypad Use the ke ypad to dial telephone numbers and to e[...]

  • Page 31

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 31 Intr oduction to the T elephone De vice Ov erview Key s Function Ke ys Micr ophone K ey wi th LED • Switches t he microphone off (mute) and on again. • The k ey's LED blinks red as soon as t he microphone is swi tched off . Loudspeaker Ke y w ith LED[...]

  • Page 32

    32 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e De vice Ov erview Key s Programmab le Function Ke ys In its basic config uration, the telep hone provid es 15 programmab le function ke ys f or ex ecuting specific functions . Each function k ey has a multi- colour LED th at[...]

  • Page 33

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 33 Intr oduction to the T elephone De vice Ov erview Key s • Inf or mation: St ora ge and Cache • Actions: Force sto p , Cancel , Clear data and Mo ve to SD card W allpaper T o select a wall paper f or the Home screen fro m the gall er y or coll ection o f w[...]

  • Page 34

    34 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e De vice Ov erview Displa y •y e l l o w : An acti vat ed element that has been selected with the OK ke y is briefly di spla yed with a yel low bac kground. Displa y The f ollo wing figure sho ws the COMf or tel 3500 displa[...]

  • Page 35

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 35 Intr oduction to the T elephone De vice Ov erview Displa y A Status l ine B Status i nf o C T ouch funct ion k eys D Display -area inf or mation E Button f or appli cation o verview[...]

  • Page 36

    36 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e De vice Ov erview Displa y Using the T ouchscreen Please note the basic saf ety inf or mation giv en below . Notes: Remov e the protectiv e film from the touchscreen bef ore use. The touchscreen rea cts most eff ectiv ely to[...]

  • Page 37

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 37 Intr oduction to the T elephone De vice Ov erview Displa y Moving and Delet ing Elements, Scrol ling Use y our fingertip to drag the element up , down, right, or left across the touchscre en... ... to mov e elements (e. g. to the Home screen or in to the tras[...]

  • Page 38

    38 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e De vice Ov erview Displa y • Lit i n r ed : The telephone is on a c all. • Green : Headset operati on is enab led. LED Signalling during Configurat ion: Show Alerting, Calls and Ne w Messages •O f f : The telephone is [...]

  • Page 39

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 39 Intr oduction to the T elephone De vice Ov erview Displa y Pro ximity Sensor The pro ximity sensor allo ws the t elephone to recognise whe n a person a pproaches. Note: Y o u can adjust the pro ximity sensor' s sensitivi ty in the telephone under All app[...]

  • Page 40

    40 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e De vice Ov erview Overvie w of Soc kets Over view of S ockets The f ollo wing figure sho ws the soc kets on the botto m of the basic unit. A LAN soc ket B LAN soc ket C SD slot with SD card D Lower soc ket (COMf or tel 3500 [...]

  • Page 41

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 41 Intr oduction to the T elephone Standard Elements of the T elephone Home Screen Standar d Elements of the T elephone The telephone has standard elem ents l ocated on the touchscreen. The Home scree n with the status inf o widget (incl uded with f actor y sett[...]

  • Page 42

    42 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Standard Elements o f the T elephone Home Scre en Buttons and T ouch Function K eys on the Home Screen The Home screen contain s butt ons that are a vailab le on ev er y displa y area of the Home screen. Note: Additi onal el[...]

  • Page 43

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 43 Intr oduction to the T elephone Standard Elements of the T elephone Home Screen • Do not disturb • Door funct ion • Group • Group function off • Group state • Headset • Inter Com per m iss ion • MWI • Pick -up • Rela y • Ringtone • Spe[...]

  • Page 44

    44 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Standard Elements o f the T elephone Home Scre en Adding Elements Y ou can add elements to adapt the Home scree n to you r personal r equirements an d pref erences. Y ou can add elements as f ollows: • Using the telephone [...]

  • Page 45

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 45 Intr oduction to the T elephone Standard Elements of the T elephone Status Line • Mo ve to a different di splay ar ea : ... dr ag the icon to the displa y-area inf or mation. This will init iate scrol ling through th e displa y areas. Release the icon on th[...]

  • Page 46

    46 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Standard Elements o f the T elephone Status Info Right-hand Area The f ollo wing icons ma y be displa yed in the right-hand area of the sta tus line: Status I nfo In the f actor y settings , the status inf o widget is displa[...]

  • Page 47

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 47 Intr oduction to the T elephone Operating Instructions for the T elephone Android K eyboard (Screen K eyboard) Operatin g Instructio ns f or the T elephone The operat ing in structions f or the telephone descr ibe te xt entry fields , other entry fields, sele[...]

  • Page 48

    48 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Operating Instructions for the T elephone Android Ke yboard (Screen Ke y board) Notes: If digit s and special c haracter s are already displa yed, tap on AL T to displa y addition al charact ers. T o displa y additional l et[...]

  • Page 49

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 49 Intr oduction to the T elephone Operating Instructions for the T elephone Entr y and Select ion Fields Note: The b utton f or sa ving the t ex t ma y hav e various lab els, s uch as Done , Assign , or OK . – T ap on Cancel to disca rd the chang es and end t[...]

  • Page 50

    50 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Operating Instructions for the T elephone Entr y and Se lection Fields • Select w ord : The entry will be selected and can t hen be delet ed or ov erwr itten. • Select all : All entr ies in the entr y fi eld will be sele[...]

  • Page 51

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 51 Intr oduction to the T elephone Operating Instructions for the T elephone Lists Lists Due to the variet y of settings and func tions , lists are of ten shown in the dis pla y . Select a required t opic b y tappi ng on it i n the li st. Note: If t he icon is s[...]

  • Page 52

    52 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Applications (Apps) Setup Assistant for the T elephone's Basic Settings Applicat ions (Apps) An app is a program that controls the telephon e's functions or opens a list of functions . The telephone is deliv ered w[...]

  • Page 53

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 53 Intr oduction to the T elephone Applications (App s) T elephony A pplication T elephony Application Y ou can use the t elephon y application t o make calls wi th the t elephone . When y ou initiate a call, f or e xample, t he telephon y application st ar ts a[...]

  • Page 54

    54 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Applications (Apps) T e lephony Application T ap on this icon to ca ll the subscriber with the tele phone number in di al prepa- rati on. T ap on this icon to star t a callback (CCBS and CCNR). T ap on this icon to add the t[...]

  • Page 55

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 55 Intr oduction to the T elephone Applications (App s) A vailab l e Applications (Overview) Button icons f or door function : A vai lable Applic ations (Overview) Pre viously installed appli cations can be selec ted from the application o verview . In addition,[...]

  • Page 56

    56 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Applications (Apps) A vailab le Applications (Overview) Bro wser T ap on this i con to star t an applica t ion that prov ides access to the W or ld Wide W eb . Downloads T ap on this i con to vi ew and edit items that were d[...]

  • Page 57

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 57 Intr oduction to the T elephone Applications (App s) A vailab l e Applications (Overview) Functions T ap on this icon to open a selection lis t f or configuring the f ollowin g telephone functions: • Announcement bef . answ er • A utomatic bandwidth ampli[...]

  • Page 58

    58 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Applications (Apps) A vailab le Applications (Overview) • Announcement bef . answ er • A utomatic bandwidth ampli fication • Bluetooth • Boss • Call fwd. (scr . in PBX) • Call fwd. (scr .) • Call fwd. (scr .), [...]

  • Page 59

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 59 Intr oduction to the T elephone Applications (App s) A vailab l e Applications (Overview) • T AM call r ecording • T AM e-mail • T AM open • T AM readiness • T AM remote access • T AM voice memo • T elephone line • URL (bro wser/HTTP request) [...]

  • Page 60

    60 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the T elephon e Applications (Apps) A vailab le Applications (Overview) Calculator T ap on this i con to star t the ca lculator application for pe rf or ming standard cal culation s lik e addition, subtr action, m ultiplic ation, and divisi[...]

  • Page 61

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 61 Intr oduction to the T elephone Applications (App s) A vailab l e Applications (Overview) Notes: File managers hav e the ability to find and install files of the f ormat *.apk that are stored on the memor y card. In the I nternet, you c an find places to down[...]

  • Page 62

    62 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Intr oduction to t he Configuration Mana g er This sectio n provi des a general o verview of the integ rated configu ration manager . It describes how to open and use the confi guratio n manager . Y ou can also f[...]

  • Page 63

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 63 Introduction to the Configurat ion Manager Configuration Manager Minimum PC Requirements for Using t he Configuration Manager Configur ation M anager The configur ation manager pro vides an easy wa y f or you t o set up the telephone on your computer . The co[...]

  • Page 64

    64 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Configuration Manager Opening the Configuration Manager Note: Since the admi nistr ator ma y bloc k par ts of the sys tem telephone , you ma y not be able t o sav e all the chang es you mak e on a telephone if y [...]

  • Page 65

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 65 Introduction to the Configurat ion Manager Configuration Manager Opening the Configuration Manager 2. Enter the telephone's IP address in the brows er's address fi eld (f or e xample, http: / / 192.168.178.4 ). 3. Under Username , en ter the user na[...]

  • Page 66

    66 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Configuration Manager Notes for Using the Configuration Manager 1. Star t a bro wser (f or e xample, Mozil la Firef o x). 2. Enter the telephone's IP address in the brows er's address fi eld (f or e xam[...]

  • Page 67

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 67 Introduction to the Configurat ion Manager Configuration Manager Notes f or Using the Configuration Manager Navigati on Area If the na vigation area i s shown, a v er tical directory tree will be displ a yed under Navigati on . Most top ics are c onsolidated [...]

  • Page 68

    68 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Configuration Manager Notes for Using the Configuration Manager An empty f ield normally pro vides an oppor tunity to enter a name or v alue. Clic k in the field and use the k eyboard to enter a number or require[...]

  • Page 69

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 69 Introduction to the Configurat ion Manager Configuration Manager Notes f or Using the Configuration Manager Creating, Del eting, Sear ching f or , and Sorting T able Entrie s The configur ation manager displa ys the lists in tab le f or mat across mul tiple p[...]

  • Page 70

    70 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Configuration Manager Notes for Using the Configuration Manager Searc hing for Entries 1. Clic k in t he open fie ld in t he header of the column that y ou wish to se arch, such as Number or Name . 2. Enter a s e[...]

  • Page 71

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 71 Introduction to the Configurat ion Manager Configuration Manager Selecting your Language Configuration P ages Horizontal Na vigation Bar Appearance/Legibi lity The appearan ce/legibility of the conf iguratio n manager can be aff ected b y browser sett ings, e[...]

  • Page 72

    72 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Configuration Manager Entering a User name for the Configuration Manager (SIP Account ) 1. Open the Sett ings > Configurati on Manager page . 2. In the Language list f ield under Configurati on Manager , sel e[...]

  • Page 73

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 73 Introduction to the Configurat ion Manager Configuration Manager Entering a Pass word for the Configuration Manager (SIP A ccount) Using the T elephone to Enter a Username for the Confi guration Manager Requirements: – Basic kno wledge of the telephone – [...]

  • Page 74

    74 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Configuration Manager Deleting the Pass word for the Configuration Manager (Sip Account ) Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Enter a Pass wor d f or th[...]

  • Page 75

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 75 Introduction to the Configurat ion Manager Configuration Manager Deleting the Pass word for the Configuration Manager (Sip A ccount) Using the T elephone to Delete the P asswor d f or the Configuratio n Manager Requirements: –Basic knowl edge of the telepho[...]

  • Page 76

    76 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Help Opening Help Help Via the help y ou can access all oper ating and c onfigur ation instructions f or the telephone . Opening Help The Hel p area with links to a v ariety of help topi cs is locate d below the [...]

  • Page 77

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 77 Introduction to the Configurat ion Manager Help Navigating in the Help Window Notes: The T able of Content s area and the selected page are separ ated by a v er tical line or a scro ll bar . T o enlarge one of the areas (au tomatically mak es the other area s[...]

  • Page 78

    78 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Help Searching in Help Navigati ng by Scr olling Clic k the icon to go to the next page of t he Instructions . Clic k the icon to go to the previ ous page of the Instruction s. Navigati ng with the Back Butt on C[...]

  • Page 79

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 79 Introduction to the Configurat ion Manager Help Printing from with in the Help Notes: The charact er * can be used as a wildcard in a search. F or exampl e, a search using "t eleph*" will return hits f or "telephone", "telepho ne book[...]

  • Page 80

    80 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 Intr oduction to the Confi gurati on Manager Help Icons in the Help W indow If y ou only w ant to print part of the dis play ed help page , mark the rel e vant te xt by clic king and dra wing with the left- hand mouse butt on. Afterw ards , selec t Selectio[...]

  • Page 81

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 81 T elephonin g T elephoning This chapter describes th e v ar ious types of telephoni ng that y our telephon e prov ides. Important: The f unctions described in these i nstructions ha ve been tested and described during operation as a system telephone on A uers[...]

  • Page 82

    82 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 T elephoning Incoming Calls Options dur ing an Incoming Call Incoming Calls Incoming calls are divided into the f ollowi ng categories: • Alar m ca lls • External calls • Internal calls • Group call ing (a c all made to a spec ific group) • InterC[...]

  • Page 83

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 83 T elephonin g Incoming Calls Accepting an Incom ing Call Switching the Ringer Off If y ou receiv e a call b ut would lik e to postpone acceptin g the call, you can s witch off the ringer . Y ou are stil l being called and can accept the call at an y time. Add[...]

  • Page 84

    84 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 T elephoning Incoming Calls Putting a Caller On Hold Putting a Caller On Hold Requirements: – Basic kno wledge of the telephone When you rec eiv e a call, proceed as described belo w . 1. Pick up the receiv er or tap on . Y ou will be connect ed with t he[...]

  • Page 85

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 85 T elephonin g Incoming Calls Forw arding Incom ing Calls Note: If t he destination number is sa v ed on the progr ammable function k ey (speed dial ling k ey), y ou can f orward the call b y simply pressing this k ey and then tapping on . It is no longer nece[...]

  • Page 86

    86 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 T elephoning Call-waiting Calls Options dur ing a Call-waiting Call Cal l-wa iting C alls During a call, y ou are notified of another call ( ex ternal or internal subscriber , alarm or someone at the door) b y a call w aiting sig nal (tone and/or notif icat[...]

  • Page 87

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 87 T elephonin g Call-waiting Calls Accepting a C all-waiting Call If a cal l-wai ting cal l is si gnalled, proceed as described belo w . • T ap on . The caller receiv es a busy signal , assuming no other tel ephones are called (f or example , in a group call)[...]

  • Page 88

    88 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 T elephoning Call-waiting Calls Switching Off the Call-wai ting T one Important: Enter telep hone numbers e xactly as when dialling, for example , alwa ys enter e xternal telephone numbers with a leading e xchange line access nu mber . In the f actor y sett[...]

  • Page 89

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 89 T elephonin g Outgoing Calls Options f or Outgoing Calls Outgoing Calls Outgoing calls are calls that y ou hav e initiat ed yours elf . Options f or Outgoing Calls An outgoing call can be initiat ed in two wa ys: Dialling the T elephone Number If y ou ha ve a[...]

  • Page 90

    90 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 T elephoning Outgoing Calls Dialling a T elephone Number with Dial Preparation 2. Dial a telephone number: • Manual entry: Enter the telep hone number manua lly . Important: Enter telep hone numbers e xactly as when dialling, for example , enter e xternal[...]

  • Page 91

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 91 T elephonin g Outgoing Calls Initiating an External Call with Calling L ine Identity Restriction Note: When dialling through a standard SIP account , y ou can pre vent auto matic output of the are a code b y entering a l eading "#" and thereb y reac[...]

  • Page 92

    92 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 T elephoning Outgoing Calls Options for Unsuccess ful Calls Options for Unsuccessf ul Calls The f ollo wing options are a vaila b le fo r unsuccessful cal ls: Initiati ng Callbac k When Line is Busy If you cannot get through to a b usy subscriber despite re[...]

  • Page 93

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 93 T elephonin g Outgoing Calls Initiating Call back on No Reply If the connection y ou are calli ng is b usy , proceed a s described belo w . Note: Use the P ow er Dialling function to ret r y a busy e xter nal connection. 1. T ap on . If call back is configure[...]

  • Page 94

    94 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 T elephoning Outgoing Calls Initiating a Priority Call when Do-not-disturb is Enabled 3. Pick up the receiv er to mak e the callbac k. Note: If y ou do not pic k up the receiv er within t he 30 seconds when the PBX calls you, the callbac k instr uction will[...]

  • Page 95

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 95 T elephonin g Outgoing Calls Ending a Quer y Call Note: If y ou would lik e to tr y this with a diff erent telepho ne number , tap on . Y ou ca n then dial a new tel ephone number wit hout ha ving to expl ain the repeated atte mpt to the person wai ting on th[...]

  • Page 96

    96 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 T elephoning Call Options dur ing a Call Call The system t elephone all ows y ou to mak e internal and e xter nal cal ls on the PBX. Options during a Call During a call, the f ollo wing actions are possib le: Retrie ving Information About a Call During a ca[...]

  • Page 97

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 97 T elephonin g Call Sending DTMF Signals Sending DTMF Signals Requirements: – Basic kno wledge of the telephone During a call, proceed as des cr ibed belo w . • Enter the digits and char acters . Y ou can mak e the f ollowing entries: The digits and charac[...]

  • Page 98

    98 C OMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/ 2013 T elephoning Call Ending a Call During a call, proceed as des cr ibed belo w . • Hang up the r eceiv er . Note: If y ou would li ke to end th e current c all, and t hen immediately m ake a new call, tap on instead, and start dialling the next n umber with[...]

  • Page 99

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 99 T elephonin g Query Call Initiating a Quer y Call Quer y Call During a quer y call you are talki ng with one subscriber while y our pre vious call par tner is on hold on th e PBX in the bac kground (on-hold music is pla ying). The telephone supports 10 call c[...]

  • Page 100

    100 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 T elephoning Query Call Options dur ing a Q uery Call If the tel ephone number of the query call subscriber is sa ved on one of the progr ammab le function k eys (speed dia l ling k ey), y ou can initiate th e quer y call b y simply pressing this k ey (witho[...]

  • Page 101

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 101 T elephonin g Query Call Ending One of the T wo Calls Ending One of the T wo Calls Requirements: – Basic kno wledge of the telephone – A quer y call that you ini tiated y ourself If one of y our two c all par tners hang s up the recei v er , y ou will re[...]

  • Page 102

    102 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 T elephoning Call T ransfer Options for T ransferring a Call Call T r ansf er A call pa r tner ca n be tr ansferr ed (connected) to an i nternal or e xternal subscriber . Options f or T ransferring a Call During an exi sting call, the f ollo wing options are[...]

  • Page 103

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 103 T elephonin g Call T ransfer T ransferring with Announcement T ransferring with Announcement Requirements: – Basic kno wledge of the telephone – A quer y call that you ini tiated y ourself – T o connect two e xternal call par tners, th e f ollo wing is[...]

  • Page 104

    104 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 T elephoning Call T ransfer Placing Exter nal Communication P ar tner in W aiting Loop con v enient, y ou can sav e the internal base telephone number + park position on one or more prog rammab le function k eys (speed diall ing ke y). The LEDs f or the spee[...]

  • Page 105

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 105 T elephonin g Call T ransfer Calling a Third Inter nal Subsc riber and T ransf err ing this S ubscr iber to an Ac tive Call P ar t ner Calling a Third Inter nal Subscri ber and T ransferri ng this Subsc riber to an Active Call P a r tner Requirements: – Ba[...]

  • Page 106

    106 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 T elephoning Conference Call Initiating Conf erence Calls Conf erence Ca ll During a conf erence call y ou are tal king with t wo sub scribers at once . Initiating Conferen ce Calls Requirements: – Basic kno wledge of the telephone – A quer y call that y[...]

  • Page 107

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 107 T elephonin g Conference Call Initiating Splitting during a Con f erence Call Ending a Conference Call Completel y If y ou ini tiated t he conf erence call, you c an end the conf erence call compl etely . Initiating Splitting duri ng a Conference Ca ll Requi[...]

  • Page 108

    108 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 T elephoning Conference Call Connecting the Other T wo Conference Call P ar tners to Each Other Connecting the Other T wo Conference Call P ar tners to Eac h Other Requirements: – Basic kno wledge of the telephone – A conf erence call that y ou initiated[...]

  • Page 109

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 109 T elephonin g Hands-free Ca lling Initiating a Call in Hand s-free Mode Hands-f ree Calling During hands-free calling, the loudspeak er and microphone on the de vice are s witched on. Thi s option al lows y ou to tal k on the t elephone e ven if y ou need y [...]

  • Page 110

    110 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 T elephoning Hands-free Calling Switching On Ha nds-free Calling dur ing a Call Switching On Hands -fre e Calling during a Call Requirements: – Basic kno wledge of the telephone During a nor mal call or a call in loudspeak er listening mode using the recei[...]

  • Page 111

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 111 T elephonin g Loudspeaker Listening Switching On Loudspeaker Listening during a Call Loudspeake r Listening During loudspeak er list ening, both the lou dspeaker in the r eceiv er and the loud speaker in the de vice are s w itched on. This enab les other peo[...]

  • Page 112

    112 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 T elephoning Headset Call Initiating Headset Calls Heads et Ca ll A headset enab les you to pa r ticipate in ca lls while using both of y our hands f or other tasks. This is a v er y useful f eature , especi ally in c er tain prof essional areas (f or e xamp[...]

  • Page 113

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 113 T elephonin g Headset Call Ending the Listen-in Function Through the Receiv er During a headset call or other call in headset operat ion, proce ed as described b elow . • Pick up the receiv er . Y ou ar e now maki ng a headset call w ith an enab led receiv[...]

  • Page 114

    114 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Contacts and T elephone Number Lists This section describes the Contacts applicati on and the lists of calle rs and calls stored in the telephone . T opics – Contacts (p age 115) – Redial List (pa ge 129) – Call Lo[...]

  • Page 115

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 115 Contacts and T elephone Number List s Contacts Searching for and Displaying a Contact Conta cts The Contacts applic ation is used f or storing useful or frequent ly dialled te lephone numbers along with the associ ated names. If a telephone number assoc iate[...]

  • Page 116

    116 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Contacts Searching for and Displaying a Contact When you are scrolling through s ome alphabeti cally sor ted lists the icon will be sh own on the right. Dr ag the icon up or do wn to scroll to the requi red lette r . •[...]

  • Page 117

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 117 Contacts and T elephone Number List s Contacts Dialling from within the Contact s Dialling fr om within the Contacts Y ou can dial from within t he contacts as fol lows: • Using the telephone Requirements: – Basic kno wledge of the telephone 1. Press the[...]

  • Page 118

    118 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Contacts Creating a Contact 3. T ap on Add conta ct . A dialogue with the a vailab le entr ies f or the contact will be displa yed. 4. Enter the appropriate data in the Given name and Sur name fields . Y ou can make the [...]

  • Page 119

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 119 Contacts and T elephone Number List s Contacts Editing a Contact 9. T o identify an e-mail address as a home (priv ate) or busi ness address , f or e xample, select the appro priate label from the list fiel d to the left of the e-mai l address under E- mai l[...]

  • Page 120

    120 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Contacts Deleting a Contact T o separate a cont act with se ver al entries into individual contacts , press the Menu key , tap on Separate , and tap on OK . 5. T ap on OK . Deleti ng a Contact Contacts create d on the te[...]

  • Page 121

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 121 Contacts and T elephone Number List s Contacts Options for Confi gur ing Contacts Note: Contacts wi ll be shar ed as b usiness cards i n vCard f or mat. Y ou can also share all con tacts togethe r through Contacts/ telephone bo ok key > Menu ke y > Imp[...]

  • Page 122

    122 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Contacts Options for Conf igur ing Contacts Requirements: – Basic kno wledge of the telephone – F or call f orwardi ng: Ans wering machine pu t into operati on 1. Press the Contacts/telephone book ke y . 2. Scroll to[...]

  • Page 123

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 123 Contacts and T elephone Number List s Contacts Hiding Contacts 12. In the Call acceptance list field, sele ct one of the fo llowi ng options: 13. T ap on Announcement . 14. In the Announcement list f ield, select the announc ement to be pla yed back by the a[...]

  • Page 124

    124 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Contacts Adding/Removing F av ourites Notes: Y ou can also hide contacts b y tapping on Hide contact in the detai l vie w of the conta ct. Y ou can displa y individual hidden cont acts again via Cont acts/tele phone book[...]

  • Page 125

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 125 Contacts and T elephone Number List s Contacts Adjusting Display Options Adjusting Display Options By def ault, all cont acts in y our accounts wi ll be displ a yed in the contact l ist. How ev er , you ca n adjust the displ a y options of the contac t list [...]

  • Page 126

    126 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Contacts Adopting a T elephone Numbe r from Dial Preparation Adopting a T elephone Number from Dial Preparation T elephone numbers can be adopt ed from dial preparat ion and added to e xisting or new contacts . Y ou can [...]

  • Page 127

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 127 Contacts and T elephone Number List s Contacts Adopting T elephone Numbers into Other Dialogs 2. T ouch and hold the telephone number and then tap on Add to conta cts . 3. Add the tel ephone number to an e xisting or ne w contact: • Existing contact : T ap[...]

  • Page 128

    128 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Contacts Impor ting/Expor ting Contacts Impor ting/Expor ting Contacts Y ou can impor t contacts from an SD card, e xpor t them to the SD card, or use Bluetooth to f orw ard contacts to another Bl uetooth de vice, to sha[...]

  • Page 129

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 129 Contacts and T elephone Number List s Redial List Opening the Redial List Redial List The redial l ist st ores the di alled tel ephone numbers with the number of times the y ha ve been dialled, the date and time of dialling , and the durati on of the call. O[...]

  • Page 130

    130 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Redial List Deleting Entries f rom the Redial List Requirements: – Basic kno wledge of the telephone 1. Press the redial list ke y . The redial list no w opens. Note: If y ou pic k up the receiv er while the redial li [...]

  • Page 131

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 131 Contacts and T elephone Number List s Call Log Opening the Call Log Call Log The calls made (incomin g and outgoi ng) are sa ved in the call log along with the te lephone number of the ca ll par tner , as wel l as th e date, time and duration of the call . A[...]

  • Page 132

    132 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Call Log Dialling from the Call Log • Open the detail view: T ap on the required entry . Additional options w ill be a v ailab le depending on the teleph one number . Dialling fr om the Call Log Y ou can dial f rom the[...]

  • Page 133

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 133 Contacts and T elephone Number List s Call Log Deleting Entries from the Call Log • Using the telephone Requirements: – Basic kno wledge of the telephone 1. Press the Contacts/tel ephone book key . 2. T ap on Call log . The call log opens . 3. T ouch and[...]

  • Page 134

    134 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Caller List Opening the Caller List Cal ler List The caller list stores the telephone n umbers of missed calls , including the n umber of attempts , date, and ti me of the calls. A caller can be cal led bac k direc t ly [...]

  • Page 135

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 135 Contacts and T elephone Number List s Caller List Dialling from within t he Caller List 3. Y ou can dial a telephone n umber or open the detail v iew f or a cal l: • Dial the tele phone number: T ap on ne xt to the requir ed entry . • Open the detail vie[...]

  • Page 136

    136 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Contacts and T elephone Num ber Lists Caller List Deleting Entries from the Caller List Deleting Entries from the Caller List Y ou can delete ent ries from t he caller l ist as f ollows: • Using the telephone Requirements: – Basic kno wledge of the telep[...]

  • Page 137

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 137 Functio ns Functions This secti on describes ho w to configure an d operate the f unctions on y our telephone . It includes descriptions of what the functions do and – where possib le – how to define these functions on prog rammab le function k ey s. T o[...]

  • Page 138

    138 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Announcement Before Answ ering for Group (System T elephone) More Information on "Announcement before ans wering" for Group Announceme nt Bef ore Answ ering f or Gr oup (System T elephone) Fo r ex ter nal calls , the announcement bef ore [...]

  • Page 139

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 139 Functio ns Announcement Before Answering for Group (System T elephone) Configuring and Using a Function K ey f or Announcement Before Ans wer ing – The telephone is a member of at least one g r oup configur ed in the PBX – T ext bef ore ans wering announ[...]

  • Page 140

    140 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Announcement Before Answ ering for Group (System T elephone) Configuring and Using a Function K ey for Announcement Before Answ ering Y ou can configur e the funct ion k ey f or the announcement bef ore ans wer ing funct ion as f ollows: • Using [...]

  • Page 141

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 141 Functio ns Announcement Before Answering for Group (System T elephone) Configuring and Using a Function K ey f or Announcement Before Ans wer ing 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: N[...]

  • Page 142

    142 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Announcement Before Answ ering for Group (System T elephone) Configuring and Using a Function K ey for Announcement Before Answ ering Using the T elephone to Configure the Function K ey f or Announcement Before Answering Requirements: – Basic kno[...]

  • Page 143

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 143 Functio ns Announcement Before Answering for Group (System T elephone) Configuring and Using a Function K ey f or Announcement Before Ans wer ing 7. Select the required group: • Manual ent r y: In t he Gr oup entr y field, enter the g roup telephone numb e[...]

  • Page 144

    144 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Automatic Bandwidth Amplification Switching A utom atic Bandwidth Amplification On/Off A utomatic Band width Amplification The automatic bandwi dth amplificati on function is used t o improv e the call quality during V oIP calls . Missing frequency[...]

  • Page 145

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 145 Functio ns A utomatic Bandwidth Amplification Configuring and Using a Function K ey for A utoma tic Bandwidth Amplification Configuring and Usin g a Function Key f o r A utomatic Bandwidth Amplification Press the k ey t o s witch the automat ic bandwidt h am[...]

  • Page 146

    146 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Automatic Bandwidth Amplification Configuring and Using a Function K ey for Automatic Bandwidth Amplification 4. In th e list fi eld besi de the func tion ke y that y ou woul d lik e to define , sele ct th e A utomatic ba ndwidth amplificati on fun[...]

  • Page 147

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 147 Functio ns A utomatic Bandwidth Amplification Configuring and Using a Function K ey for A utoma tic Bandwidth Amplification 2. Press the function k ey y ou would li ke t o define . Note: The LEDs f or the functio n ke ys that al ready ha ve a d efined assign[...]

  • Page 148

    148 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Boss/Sec retar y Function (System T elephone) Procedure when Calling the Boss T elephone Boss/Secret ary Function (System T elephone) The boss/secretary function protect s the boss telephone fr om direct calls b y f orwar ding them to the secret ar[...]

  • Page 149

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 149 Functio ns Boss/Secretar y F unction (S ystem T elephone) Switching the Boss/Secretar y Function on the Boss T elephone O n/Off • It is possib le to initia te a quer y call to the boss telep hone or to f orwar d a call to the boss teleph one by pressing a [...]

  • Page 150

    150 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Boss/Sec retar y Function (System T elephone) Configuring and Using the Secretar y K ey on t he Boss T elephone Y ou can configure the secretary ke y on the boss telephone as f ollows: • Using the configur ation manager • Using the telephone No[...]

  • Page 151

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 151 Functio ns Boss/Secretar y F unction (S ystem T elephone) Configuring and Using the Secretar y K ey on the Boss T elephone Note: T o change the settings f or a function ke y that already has a functi on assig ned to it , clic k that k ey . The current settin[...]

  • Page 152

    152 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Boss/Sec retar y Function (System T elephone) Configuring and Using the Secretar y K ey on t he Boss T elephone 3. Select the Level 1 option. Important: This function can only be configure d on th e first k ey l e vel. The list of a v ailable func [...]

  • Page 153

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 153 Functio ns Boss/Secretar y F unction (S ystem T elephone) Configuring and Using the Boss K ey on the Secretary T elephone Configuring and Using the Boss Ke y on the Secretar y T elephone Notes: It i s not possib le to confi gure boss k eys a nd secretary k e[...]

  • Page 154

    154 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Boss/Sec retar y Function (System T elephone) Configuring and Using the Boss Ke y on the Secretar y T elephone Note: K ey s 16 to 105 are not a vailab le until y ou connect COMf or tel Xten- sion300 k ey e xtension modules (not included in the scop[...]

  • Page 155

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 155 Functio ns Boss/Secretar y F unction (S ystem T elephone) Configuring and Using the Boss K ey on the Secretary T elephone Using the T elephone to Configure the Boss Ke y on the Secretar y T elephone Requirements: – Basic kno wledge of the telephone and the[...]

  • Page 156

    156 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Call F orwarding V ar iations Call Forwar ding Call f orwarding i s a method fo r automatically redir ecting call s. The syste m distinguishes between the f ollo wing calls: • Calls made to indivi dual telephones: Cal l f orwar d[...]

  • Page 157

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 157 Functio ns Call F o rwarding Call F orwarding T ypes Call f orwarding (scr .) is sw itched on at the telephone . Forw arded calls are sav ed in the call log. This function is also a vaila bl e f or V oIP te lephones . Call f orwar ding (scr . in PBX) is s wi[...]

  • Page 158

    158 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Switching Call F orwarding f or Subscribe rs On/Off Call Forwar ding on Busy When the te lephone being c alled is b usy , the call is f orwarded i mmediately . Call Forwar ding on No Repl y The telephone being call ed will ring f o[...]

  • Page 159

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 159 Functio ns Call F o rwarding Switching Call Forwarding f or Subscr ibers On/Off Alternativel y , proceed as described belo w . 1. T ap on: • Functions li sted alphabetical ly: All Apps > Functi ons > Call f wd. (scr .) • Functions s or ted by g rou[...]

  • Page 160

    160 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Configuring and Using the Funct ion Ke y for Call F orwarding for Subscribers Configuring and Using th e Function Key f or Call For warding f or Subscribers Press the k ey assigned to Call fwd. (scr .) to swi tch call f orwarding f[...]

  • Page 161

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 161 Functio ns Call F o rwarding Configuring and Using the Funct ion Ke y for Call F orwarding f or S ubscribers Note: K ey s 16 to 105 are not a vailab le until y ou connect COMf or tel Xten- sion300 k ey e xtension modules (not included in the scope of delive [...]

  • Page 162

    162 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Configuring and Using the Funct ion Ke y for Call F orwarding for Subscribers 9. In the Forwar ding destination entry field, ente r the destinati on number . Y ou can mak e the f ollo wing entries: Important: Enter telep hone numbe[...]

  • Page 163

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 163 Functio ns Call F o rwarding Configuring and Using the Funct ion Ke y for Call F orwarding f or S ubscribers 4. T ap on: • Functions li sted alphabetical ly: Call fw d. (scr .) • Functions sorted by group: A vailab ility > C all fw d. (sc r .) The cur[...]

  • Page 164

    164 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Configuring and Using the Funct ion Ke y for Call F orwarding for Subscribers 10. T ap on Assign . 11. T ap on Exit . Requirements f or using the function: – For internal destinat ion numbers: T elephone must be connected to a PB[...]

  • Page 165

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 165 Functio ns Call F o rwarding Configuring and Using the Funct ion Ke y for Call F orwarding f or S ubscribers 6. In the P ermission level list field, select o ne of the f ollowing opt ions: Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa g[...]

  • Page 166

    166 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Switching Call F orwarding for S ubscr ibers in the PBX On/Off 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed for pr inting the lab[...]

  • Page 167

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 167 Functio ns Call F o rwarding Configuring and Using a Function K ey f or Call Forw arding for Subscribers in the PBX 2. In the Operation list f ield, select one of the f ollowi ng options: 3. In the Forwar ding type list fiel d, select one of the f ollowi ng [...]

  • Page 168

    168 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Configuring and Using a Function K ey for Call F orwarding f or Subscribers in the PBX Y ou can configure the funct ion k ey for c all f orwarding f or subscribers in th e PBX as f ollo ws: • Using the configur ation manager • [...]

  • Page 169

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 169 Functio ns Call F o rwarding Configuring and Using a Function K ey f or Call Forw arding for Subscribers in the PBX 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is u[...]

  • Page 170

    170 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Configuring and Using a Function K ey for Call F orwarding f or Subscribers in the PBX Using the T elephone to Conf igure the Fu nction Ke y for Cal l Forwar ding f or Subscriber s in the PBX Requirements: – Basic kno wledge of t[...]

  • Page 171

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 171 Functio ns Call F o rwarding Switching Call Forw arding On/Off f or Exter nal T elephone Numbe rs 7. In the Forwar ding type list fiel d, select one of the f ollowi ng options: 8. Select the call f orwarding destination: • Manual ent r y: In t he Forwar di[...]

  • Page 172

    172 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Switching Call F o rwarding On/Off f or Exter nal T elephone Numbers T o swi tch call f orward ing for e xternal telephone numbers on or off , press a function ke y confi- gured f or Call fwd.: MSN/DDI . Alternativel y , proceed as[...]

  • Page 173

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 173 Functio ns Call F o rwarding Configuring and Using the Function K ey f or Call Forwarding f or Exter nal Phone Numbers Important: Enter telep hone numbers e xactly as when dialling, f or exampl e, enter e xternal telephone n umbers with a leading e xchange l[...]

  • Page 174

    174 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Configuring and Using the Funct ion K ey for Call F orwarding f or Exter nal Phone Numbers Using the Configur ation Manager to Conf igure the Functi on Ke y for Call Forwar ding for External Phone Numbers Requirements: – Configur[...]

  • Page 175

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 175 Functio ns Call F o rwarding Configuring and Using the Function K ey f or Call Forwarding f or Exter nal Phone Numbers 7. In the Forwar ding type list fiel d, select one of the f ollowi ng options: 8. In the Forwar ding configuration li st fi eld, sele ct th[...]

  • Page 176

    176 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Configuring and Using the Funct ion K ey for Call F orwarding f or Exter nal Phone Numbers 12. In the P ermission level list field, select o ne of the f ollo wing opti ons: Fur ther steps: – Sav e you r settings bef ore yo u leav[...]

  • Page 177

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 177 Functio ns Call F o rwarding Configuring and Using the Function K ey f or Call Forwarding f or Exter nal Phone Numbers 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description i[...]

  • Page 178

    178 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call F orwarding Configuring and Using the Funct ion K ey for Call F orwarding f or Exter nal Phone Numbers 10. Select the call f orwarding destination: • Manual ent r y: In t he Forwar ding destination entry field, enter th e destination number [...]

  • Page 179

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 179 Functio ns Call W aiting Switching Call W aiting On/Off Call W aiti ng If y ou are already in a call, the call w aiting functi on pla ys the call waiting tone to notify y ou that another communic ation par tner is calling. Switching Call Wa iting On/Off If c[...]

  • Page 180

    180 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call W aiting Configuring and Using the Functi on K ey f or Call Waiting 3. In the A udible indication li st field , select one of the f ollowing opt ions: 4. T ap on Execute . Configuring and Using the Func tion Key f or Call W aiting Press the k [...]

  • Page 181

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 181 Functio ns Call W aiting Configuring and Using the Function K ey f o r Call W aiting 3. Clic k one of the f ollowing tabs: 4. In the list fi eld ne xt to the funct ion ke y that y ou would lik e to define, select the Call waiting fun ction. Note: T o change [...]

  • Page 182

    182 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Call W aiting Configuring and Using the Functi on K ey f or Call Waiting Using the T elephone to Configure the Function K ey for Call W aiting Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All app[...]

  • Page 183

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 183 Functio ns Call W aiting Configuring and Using the Function K ey f o r Call W aiting 7. In the A udible indication li st field , select one of the f ollowing opt ions: 8. T ap on Assign . 9. T ap on Exit . switch on : Press the k ey to s witch the audib le i[...]

  • Page 184

    184 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Calling Line Identity Restric tion (CLIR) Switchin g CLIR On/Of f Calling Line Identity Restric tion (CLIR) Calling L ine Identi ty Restriction enables the caller to mak e a call wi thout re v ealing their telephone n umber to t he person be ing ca[...]

  • Page 185

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 185 Functio ns Calling Line Ident ity Restriction (CLIR) Configuring and U sing a CLIR Function Key Configuring and Using a CLIR Function K ey Press the k ey t o s witch Calling Line Ident ity Restriction (CLIR) on or off or to s witch it o ver . In additi on, w[...]

  • Page 186

    186 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Calling Line Identity Restric tion (CLIR) Configuring and Using a CLIR Function K ey 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed for pr inting th[...]

  • Page 187

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 187 Functio ns Calling Line Ident ity Restriction (CLIR) Configuring and U sing a CLIR Function Key 3. Select one of the fo llowi ng options: The list of a v ailable func tions is displa yed. 4. T ap on Calling line ident ity restr iction . The current settings [...]

  • Page 188

    188 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Configuration Switching (System T elephone) Manually Switching the Configuration Configur ation Switc hing (System T elephone) If multi ple configur ations (system prof iles) hav e been sav ed in the PBX, e.g. f or da y , night, etc., s witching fr[...]

  • Page 189

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 189 Functio ns Configuration Switching (System T elephone) Configuring and Using the Funct ion Ke y for Configuration Switchov er Configuring and Using the Function Key f or Conf iguration Switcho v er Press the k ey t o enab le the confi guration that has been [...]

  • Page 190

    190 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Configuration Switching (System T elephone) Configuring and Using the Funct ion Ke y for Configuration Switchov er Note: T o change the settings f or a function ke y that already has a functi on assig ned to it , clic k that k ey . The current sett[...]

  • Page 191

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 191 Functio ns Configuration Switching (System T elephone) Configuring and Using the Funct ion Ke y for Configuration Switchov er 2. Press the function k ey t hat y ou would lik e to assi gn. Note: The LEDs f or the functio n ke ys that al ready ha ve a d efined[...]

  • Page 192

    192 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Do-not-disturb Switching the Do-not-disturb Function On/Off Do-no t-distu rb The do-not-d isturb function off ers the option of bloc king calls to y our own tel ephone . A call er hears only a bu sy signal. An internal subscriber can reach a teleph[...]

  • Page 193

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 193 Functio ns Do-not-disturb Configuring and Using the Funct ion Ke y for Do-not-disturb 2. In the Operation list f ield, select one of the f ollowi ng options: 3. In the Reject caller s list field, sel ect one of the f ollowing options : 4. T ap on Execute . C[...]

  • Page 194

    194 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Do-not-disturb Configuring and Using the Funct ion Ke y for Do-not-disturb Using the Conf iguration Manager to Configure the Function Ke y for Do-not -disturb Requirements: – Configurati on manager , opened with suffici ent authorisation 1. Open [...]

  • Page 195

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 195 Functio ns Do-not-disturb Configuring and Using the Funct ion Ke y for Do-not-disturb 7. In the Reject caller s list field, sel ect one of the f ollowing options : 8. In the P ermission level list field, select o ne of the f ollowing opt ions: Fur ther steps[...]

  • Page 196

    196 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Do-not-disturb Configuring and Using the Funct ion Ke y for Do-not-disturb 4. T ap on: • Functions li sted alphabetical ly: Do-no t-disturb • Functions sorted by group: A vailab ility > D o-no t-dis tu rb The current settings fo r the key as[...]

  • Page 197

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 197 Functio ns Door Function (S ystem T elephone) Using the Door Func tion Door Function ( System T elephone) A door terminal system connected to the FTZ 123 D12-0 interf ace (e xtension modul e f or the PBX required) enab les the f ollowing fu nctions . A call [...]

  • Page 198

    198 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Door Function (S ystem T elephone) Own T elephone Rings (Door Call) – Open Door 4. T ap on Execute . Notes: The swi t ch on light door funct ion separ ately s witches on the 3rd rela y of the associ ated door terminal within t he time defined in [...]

  • Page 199

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 199 Functio ns Door Function (S ystem T elephone) Door Knock – Open Door Door Knock – Open Door During a call, you c an generally ha ndle an in coming door c all as y ou would an incoming e xter nal subscriber . In par ticular , you can reject, ig nore, or a[...]

  • Page 200

    200 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Door Function (S ystem T elephone) Configuring and Using a Func tion K ey for the Door Function Y ou can configure the funct ion k ey f or the door funct ion as f ollows: • Using the configur ation manager • Using the telephone Using the Config[...]

  • Page 201

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 201 Functio ns Door Function (S ystem T elephone) Configuring and Using a Fun ction Ke y for the Door Func tion 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed for[...]

  • Page 202

    202 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Door Function (S ystem T elephone) Configuring and Using a Func tion K ey for the Door Function Using the T elephone to Configure the Function K e y for the Door Functi on Requirements: – Basic kno wledge of the telephone and the required PIN, if[...]

  • Page 203

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 203 Functio ns Door Function (S ystem T elephone) Configuring and Using a Fun ction Ke y for the Door Func tion Note: The swit ch on light door fun ction triggers separ ate s witching of the 3rd rela y of the associated door station wit hin the time defined in t[...]

  • Page 204

    204 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Exter nal Line T ransfer (System T elephone) How External Line T ransf er Works External Line T ransfe r (System T elephon e) A suitab ly authorised telephone , f or e xample, the telephone e xchange, ca n, f or a shor t period of time, transf er t[...]

  • Page 205

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 205 Functio ns External Line T ransf er (Syst em T elephone) Configuring and Using the Function K ey for External Line T ransfer Y ou can configure the function k ey f or e xter nal line transf er as f ollows: • Using the configur ation manager • Using the t[...]

  • Page 206

    206 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Exter nal Line T ransfer (System T elephone) Configuring and Using the Funct ion Ke y for External L ine T ransf er 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y descri[...]

  • Page 207

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 207 Functio ns External Line T ransf er (Syst em T elephone) Configuring and Using the Function K ey for External Line T ransfer 4. T ap on: • Functions li sted alphabetical ly: External line transf er • Functions sorted by group: Exchanges / Lin es > Ext[...]

  • Page 208

    208 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Follo w-me Switching F ollo w-me On/Off Follo w-me F ollo w-me is a type of "uncondit ional internal subscriber call f orwar ding" that is configured on the individual destination t elephone (inst ead of on the f orwarding te lephone). Th[...]

  • Page 209

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 209 Functio ns Fo l l o w - m e Configuring and Using a Function K ey for F ollow-me Note: F ollow-me can also be disab led on the for warded tel ephone by usi ng "Disab le F ollo w-me" on the subscriber's o wn phone number . 4. T ap on Execute . [...]

  • Page 210

    210 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Follo w-me Configuring and Using a Function K ey for Follow-me 4. In the list field beside the function k ey that y ou would lik e to define, sel ect the Follo w- me f unction. Note: T o change the settings f or a function ke y that already has a f[...]

  • Page 211

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 211 Functio ns Fo l l o w - m e Configuring and Using a Function K ey for F ollow-me Using the T elephone to Configure the Function K ey f or Follow-me Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps >[...]

  • Page 212

    212 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Follo w-me Configuring and Using a Function K ey for Follow-me 8. T ap on Assign . 9. T ap on Exit . Requirements f or using the function: – Contr olling of the PBX via t elephone au thorisation a ssigned in the PBX – Call for war ding (gr oups[...]

  • Page 213

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 213 Functio ns Groups (Syst em T elephone) Detailed Inf orm ation about Group Functions (Call T ypes) Gr oups (Sys tem T elephon e) In additi on to internal subscribers , the PBX can al so manage groups . The internal subscribers can become members of any (mul t[...]

  • Page 214

    214 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Groups (Sys tem T elephone) Logging the T elephone In/Out Incoming and Outgoi ng When logging int o a group as "i ncoming and outgoi ng", the subs criber is then in the c all distri- bu tion of that group f or internal, e xchange line and[...]

  • Page 215

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 215 Functio ns Groups (Syst em T elephone) Logging the T elephone out of All Groups 3. In the Call direct ion list field, select one of the f ollowi ng options: 4. Select the required group: • Manual ent r y: In t he Gr oup entr y field, enter the g roup telep[...]

  • Page 216

    216 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Groups (Sys tem T elephone) Configuring and Using the Function K ey for t he Group Function Configuring and Using the Functi on Key f or the Group Function Press the k ey t o e xec ute the act ion configur ed in the key for t he specified group . I[...]

  • Page 217

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 217 Functio ns Groups (Syst em T elephone) Configuring and Using the Function K ey for t he Group Function 4. In the list fiel d next to the function k ey that y ou would lik e to define, select the Group function. Note: T o change the settings f or a function k[...]

  • Page 218

    218 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Groups (Sys tem T elephone) Configuring and Using the Function K ey for t he Group Function Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Requirements f or using the function: – T elephone m ust be a system telephone on [...]

  • Page 219

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 219 Functio ns Groups (Syst em T elephone) Configuring and Using the Function K ey f or Logging Out of All Groups 6. In the Operation list f ield, select one of the f ollowi ng options: 7. In the Call direct ion list field, select one of the f ollowi ng options:[...]

  • Page 220

    220 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Groups (Sys tem T elephone) Configuring and Using the Functi on K ey f or Logging Out of All Groups Y ou can configure the funct ion k ey for l ogging out of all g roups as f ollo ws: • Using the configur ation manager • Using the telephone Usi[...]

  • Page 221

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 221 Functio ns Groups (Syst em T elephone) Configuring and Using the Function K ey f or Logging Out of All Groups 6. In the Account list field, select the sys tem telephon y account. 7. In the P ermission level list field, select o ne of the f ollowing opt ions:[...]

  • Page 222

    222 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Groups (Sys tem T elephone) Configuring and Using a Function K ey for Displaying the Group State 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed for [...]

  • Page 223

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 223 Functio ns Groups (Syst em T elephone) Configuring and Using a Function K ey for Displa ying the Group State Y ou can configure the function k ey f or displa ying the gr oup state a s f ollows: • Using the configur ation manager • Using the telephone Usi[...]

  • Page 224

    224 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Groups (Sys tem T elephone) Configuring and Using a Function K ey for Displaying the Group State 6. In the Account list field, select the sys tem telephon y account. 7. In the P ermission level list field, select o ne of the f ollowing opt ions: Fu[...]

  • Page 225

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 225 Functio ns Groups (Syst em T elephone) Configuring and Using a Function K ey for Displa ying the Group State 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed fo[...]

  • Page 226

    226 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Headset Operation Switching Headset Operation On/ Off Heads et Oper ation A headset enab les you to participate in call s without act ually holdi ng the receiv er . This is a very useful f eature, especially in cer tain prof essional areas (f or e [...]

  • Page 227

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 227 Functio ns Headset Operation Configuring and Using the Function K ey for Headset Operation Notes: Switching on auto matic call acceptance aut om atically swi tches off an y ans wer ing machine in a tel ephone. Con versely , s w itching on an ans wering machi[...]

  • Page 228

    228 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Headset Operation Configuring and Using the Funct ion Ke y for Headset Operation Using the Confi guration Mana ger to Configur e the Functi on Ke y for Headset Operation Requirements: – Configurati on manager , opened with suffici ent authorisati[...]

  • Page 229

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 229 Functio ns Headset Operation Configuring and Using the Function K ey for Headset Operation 7. In the A uto-accept list field, selec t one of the f ollo wing options: 8. Enter a v alue in t he A uto-accept timeout ent r y field. Y ou can make the f ollowing e[...]

  • Page 230

    230 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Headset Operation Configuring and Using the Funct ion Ke y for Headset Operation 3. Select one of the fo llowi ng options: The list of a v ailable func tions is displa yed. 4. T ap on Headset . The current settings fo r the key assi gnment are show[...]

  • Page 231

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 231 Functio ns InterCom OneWa y/Hands-free How InterCom OneWa y Works Inter Com OneW a y/Hands- free The InterCom funct ion enab les an announcement t o a single system tel ephone or to all system telephones i n a gr oup from an y internal telephone wit hout som[...]

  • Page 232

    232 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions InterCom OneWa y/H ands-free Configuring and Using the Funct ion K ey for InterCom OneWa y – T elephone is a system te lephone on an A uers wald PBX or Int erCom OneW ay is perf or med on an A uersw ald PBX for which the sequenc e ##11 was entere[...]

  • Page 233

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 233 Functio ns InterCom OneWa y/Hands-free Configuring and Using the Functi on K ey f or InterCom O neWa y Y ou can configure the function k ey f or InterCom OneW ay as foll ows : • Using the configur ation manager • Using the telephone Note: This funct ion [...]

  • Page 234

    234 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions InterCom OneWa y/H ands-free Configuring and Using the Funct ion K ey for InterCom OneWa y 6. In the Operation list f ield, select one of the f ollowi ng options: 7. In the Account list field, select the acc ount f or the required PBX. 8. In the In[...]

  • Page 235

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 235 Functio ns InterCom OneWa y/Hands-free Configuring and Using the Functi on K ey f or InterCom O neWa y 3. Select one of the fo llowi ng options: The list of a v ailable func tions is displa yed. 4. T ap on InterCom OneW ay . The current settings fo r the key[...]

  • Page 236

    236 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions InterCom OneWa y/H ands-free How InterCom Speakerphone Works How In terCom Sp eakerphone W orks InterCom speak er phone works as f ollows: • A system telephone is call ed via InterCom speak er phone. • After a shor t ringtone the syst em teleph[...]

  • Page 237

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 237 Functio ns InterCom OneWa y/Hands-free Configuring and Using the Function K ey f or InterCom Spea kerphone Configuring and Using the Function Key f or InterCom Speakerphone Press the k ey whi le in the telepho ne‘s idl e state to dial the subscriber or gro[...]

  • Page 238

    238 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions InterCom OneWa y/H ands-free Configuring and Using the Funct ion K ey f or InterCom S peakerphone 3. Clic k one of the f ollowing tabs: 4. In the list fi eld ne xt to the funct ion ke y that y ou would lik e to define, select the InterCom speakerph[...]

  • Page 239

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 239 Functio ns InterCom OneWa y/Hands-free Configuring and Using the Function K ey f or InterCom Spea kerphone Requirements f or using the function: – T elephone is a system te lephone on an A uers wald PBX or the InterCom speak er phone function is per f or m[...]

  • Page 240

    240 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions InterCom OneWa y/H ands-free Switching InterCom P ermission On/Off 7. In the Account list field, select the acc ount f or the required PBX. 8. In the InterCom destinat ion entr y field, enter the required int er nal tel ephone number . 9. T ap on A[...]

  • Page 241

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 241 Functio ns InterCom OneWa y/Hands-free Configuring and Using the Funct ion Ke y for InterCom perm ission Configuring and Using the Functi on Key f or InterCom permission Press the k ey assigned t o InterCom (perm.) to s witch the Inter Com permission functio[...]

  • Page 242

    242 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions InterCom OneWa y/H ands-free Configuring and Using the Funct ion Ke y for InterCom perm ission Note: T o change the settings f or a function ke y that already has a functi on assig ned to it , clic k that k ey . The current settings fo r the key as[...]

  • Page 243

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 243 Functio ns InterCom OneWa y/Hands-free Configuring and Using the Funct ion Ke y for InterCom perm ission 2. Press the function k ey t hat y ou would lik e to assi gn. Note: The LEDs f or the functio n ke ys that al ready ha ve a d efined assignment on one le[...]

  • Page 244

    244 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Macro Function Macro Execution Process Macr o Functio n Using the mac ro functi on y ou can assign digits and v ari ous consecut iv e commands, f or e xample, f or accessing an answ er ing machine remotely or pro gramming a func tion on the PBX, to[...]

  • Page 245

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 245 Functio ns Macro Function Configuring and Using a Function K ey for t he Macro Function Configuring and Usin g a Function Key f or the Macro Function Press the k ey whi le the telephone i s in the idle st ate to e x ecute a macr o . If the H command (hang-up[...]

  • Page 246

    246 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Macro Function Configuring and Using a Func tion K ey for the Macro Function 3. Clic k one of the f ollowing tabs: Note: The Macr o functi on fil ls both k ey l e vel s . If one le vel h as a macro as signed to it, the ot her le v el is also automa[...]

  • Page 247

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 247 Functio ns Macro Function Configuring and Using a Function K ey for t he Macro Function Notes: T o configure a prog ramming function on the PBX as a macro , enter a pause between the passw ord and progr amming code sequence . P auses cannot be entered at the[...]

  • Page 248

    248 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Macro Function Configuring and Using a Func tion K ey for the Macro Function 3. Select one of the fo llowi ng options: The list of a v ailable func tions is displa yed. Notes: The Macr o functi on fil ls both k ey l e vel s . If one le vel h as a m[...]

  • Page 249

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 249 Functio ns Macro Function Configuring and Using a Function K ey for t he Macro Function Notes: T o configure a prog ramming function on the PBX as a macro , enter a pause between the passw ord and progr amming code sequence . P auses cannot be entered at the[...]

  • Page 250

    250 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Pic k-u p P er f or ming Pick-up Pic k-up Using pic k-up you c an take a call on y our ow n phone that w as originally sent to another int er nal telephone . If the call has already been accepted, the call can be tak en over using the same procedur[...]

  • Page 251

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 251 Functio ns Pic k-up Pick-up during a Call Pic k-up during a Call Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – Pic k-up authorisation g ranted i n the PBX – A functi on key configured f or pic k-up – T elephon[...]

  • Page 252

    252 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Pic k-u p Configuring and Using the Funct ion Ke y for Pick -up phone as an alternativ e to this ke y . Y ou then see a red bli nking LED indicating that the phon e number is bei ng called. Y ou can press the speed di alling k e y and, f ollowing c[...]

  • Page 253

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 253 Functio ns Pic k-up Configuring and Using the Function K ey f or Pick-up 6. In the Account list field, select the acc ount f or the required PBX. 7. Enter the required i nternal telephone n umber in t he Pic k-up destination entry field. 8. In the P ermissio[...]

  • Page 254

    254 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Pic k-u p Configuring and Using the Funct ion Ke y for Pick -up 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed for pr inting the label and in the di[...]

  • Page 255

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 255 Functio ns P ower Dialling How P ower Dialling Works P ower Dialli ng If the tel ephone being call ed is b usy , but a utomatic callbac k on b usy is not possi ble , the powe r dialling f unction can be act iv ated instead. With power dialling, the telephone[...]

  • Page 256

    256 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions P ower Dialling Cancelling P ower Dialling Cancelling P ower Dialling Requirements: – P ower dialling has been in itiated If y ou w ould lik e to cancel pow er dialli ng in progres s, pr oceed as desc r ibed belo w . • The telephone i s not in [...]

  • Page 257

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 257 Functio ns Relays (System T elephone) Switching Rela ys On/Off Rela ys (Syste m T elephone) If the PBX is equippe d with one or more rela ys, they can be s witched on and off , depending on the rela y function configu r ed f or each telephone . Switching Rel[...]

  • Page 258

    258 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Relays (System T elephone) Configuring and Using a Function K ey for Switching Relays Configuring and Using a Function Ke y for Switching Relays Press the k ey t o s witch the conf igured rel a y on or off or to s witch it ov er . In additi on, whe[...]

  • Page 259

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 259 Functio ns Relays (System T elephone) Configuring and Using a Functio n K ey f or Switching Re lays 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed for pr inti[...]

  • Page 260

    260 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Relays (System T elephone) Configuring and Using a Function K ey for Switching Relays 2. Press the function ke y that y ou would lik e to assign. Note: The LEDs f or the functio n ke ys that al ready ha ve a d efined assignment on one le vel shine [...]

  • Page 261

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 261 Functio ns Relays (System T elephone) Configuring and Using a Functio n K ey f or Switching Re lays Requirements f or using the function: – T elephone m ust be a system telephone on an A uers wald PBX – Switching of rela y authorisation granted i n the P[...]

  • Page 262

    262 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Speed Dialling Options for Using Speed Dial ling K eys Speed Dial ling With the speed di alling f unction yo u can define a function k ey with not only inte r nal and e xter nal phone numbers , but also with prog ramming sequence s on the PBX. Y ou[...]

  • Page 263

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 263 Functio ns Speed Dialling Configuring and Using a Fu nction Ke y for Speed Dialling Configuring and Using a Function K ey f or Speed Dialling Press the k e y while the telephone is i n the idle state to transf er the telephone number sav ed in the ke y to di[...]

  • Page 264

    264 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Speed Dialling Configuring and Using a Function K ey for Speed Dialling Note: The func tion cannot be c arried out if the acc ount assigned t o a function ke y has been deleted. When y ou press the ke y , a dialogue opens where y ou can assign a ne[...]

  • Page 265

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 265 Functio ns Speed Dialling Configuring and Using a Fu nction Ke y for Speed Dialling 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed for pr inting the label and[...]

  • Page 266

    266 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Speed Dialling Switching A utom atic Dialling f or Speed Dialling On/Off 6. In the Account list field, select the r equired account. 7. Select a telephone n umber from the Destination n um ber entry fiel d: • Manual entry: Enter a telephone numbe[...]

  • Page 267

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 267 Functio ns Speed Dialling Switching the Display of the Registration Status On/Off Using the T elephone to Switch Auto-dial f or Speed Dial ling On/Off Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps [...]

  • Page 268

    268 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Speed Dialling Switching the Display of the Registration Status O n/Off Using the T elephone to Switch the Disp la y of the Registrati on Status On/Off Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap o[...]

  • Page 269

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 269 Functio ns T argeted Exchange Line Access (System T elephone) Initiating T argeted Exchange Line Acces s T ar geted Exch ange Line Access (Sys tem T e lephone) Using targe t ed e xchange line ac cess, you can defi ne which MSN ( your o wn e xter nal phone nu[...]

  • Page 270

    270 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions T argeted Exchange Line Access (System T elephone) Configuring and Using a Function K ey for T argeted Exc hange Line Access If y ou would lik e to transf er the defined MSN (your ex ter nal telepho ne number) dur ing e xternal call s, ca lling li [...]

  • Page 271

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 271 Functio ns T argeted Exchange Line Access (System T elephone) Configuring and Using a Function K ey for T a rgeted Exchange Line Access Note: K ey s 16 to 105 are not a vailab le until y ou connect COMf or tel Xten- sion300 k ey e xtension modules (not inclu[...]

  • Page 272

    272 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions T argeted Exchange Line Access (System T elephone) Configuring and Using a Function K ey for T argeted Exc hange Line Access Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Requirements f or using the function: – T elephon[...]

  • Page 273

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 273 Functio ns T argeted Exchange Line Access (System T elephone) Configuring and Using a Function K ey for T a rgeted Exchange Line Access 7. In the MSN entr y field, enter the e xternal phone number that you w ant to transf er during targeted e xchange li ne a[...]

  • Page 274

    274 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions T elephone Line Configuring and Using a Function K ey for the T elephone Line T elephone Line With the T elephone line funct ion y ou can assign a function ke y to a specific account and then use that f unction k ey t o route outgoi ng calls throug[...]

  • Page 275

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 275 Functio ns T elephone Line Configuring and Using a Function K ey f or the T elephone Line Note: The func tion cannot be c arried out if the acc ount assigned t o a function ke y has been deleted. When y ou press the ke y , a dialogue opens where y ou can ass[...]

  • Page 276

    276 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions T elephone Line Configuring and Using a Function K ey for the T elephone Line Using the Configurati on Manager to Configure the Functio n Key f or the T elephone Line Requirements: – Configurati on manager , opened with suffici ent authorisation [...]

  • Page 277

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 277 Functio ns T elephone Line Configuring and Using a Function K ey f or the T elephone Line • SIP account: Enter t he telephone number of the account or , in the case of SIP trunking, the DDI main n umber and DDI e xtension without pr efix, in the MSN en tr [...]

  • Page 278

    278 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions T elephone Line Configuring and Using a Function K ey for the T elephone Line 4. T ap on: • Functions li sted alphabetical ly: T elephone line . • Functions sorted by group: Exchanges / Lines > T elephone line . The current settings fo r the[...]

  • Page 279

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 279 Functio ns Wai ting Field Function (S ystem T elephone Configuring a W aiting Field W aiting Field Function (Syste m T elephone In a waiti ng field, caller s can be parked either automati cally or by pressing the k e y , and then individual ly retrie ved and[...]

  • Page 280

    280 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Wai ting Field Function ( System T elephone Sequence for Call Acceptance in Waiting Field Sequence for Call Acceptan ce in W aiting Field Call accept ance in t he wai ting fi eld is carried out as f ollo ws: • If all of the wait ing field recept [...]

  • Page 281

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 281 Functio ns Wai ting Field Function (S ystem T elephone Switching Wai ting Field Reception O n/Off • As long as info rm ation about a call in the queue is showing on the displ a y (LED lights up in yel low), se veral of the k eys ar e without funct i on and[...]

  • Page 282

    282 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Wai ting Field Function ( System T elephone Configuring and Using a Function K ey for Shared Line Configuring and Using a Function K ey f or Shared Line Press the k ey as signed to Shared lin e) (wai ting field k ey) to place the cal ler signalled [...]

  • Page 283

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 283 Functio ns Wai ting Field Function (S ystem T elephone Configuring and Using a Funct ion Ke y for Shared Line Y ou can configure the funct ion k ey f or the Shar ed li ne function as f ollows: • Using the configur ation manager • Using the telephone Note[...]

  • Page 284

    284 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Wai ting Field Function ( System T elephone Configuring and Using a Function K ey for Shared Line 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed for[...]

  • Page 285

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 285 Functio ns Wai ting Field Function (S ystem T elephone Configuring and Using a Funct ion Ke y for Shared Line Using the T elephone to Configure the Function K e y for Shared Line Requirements: –Basic knowl edge of the telephone and the requ ired PIN, if ne[...]

  • Page 286

    286 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Wai ting Field Function ( System T elephone Configuring the Function K ey to Switch the W aitin g Field Reception On/Off 8. In the MSN/URL entr y field, enter the tel ephone number of the account : • PBX account: In the URL of shared line ent r y[...]

  • Page 287

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 287 Functio ns Wai ting Field Function (S ystem T elephone Configuring the Funct ion K ey to Switch the Wai ting Field Reception On/Off Using the Configurati on Manager to Configure the Function Key to Switc h the W aiting Field Reception On/Off Requirements: ?[...]

  • Page 288

    288 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Functions Wai ting Field Function ( System T elephone Configuring the Function K ey to Switch the W aitin g Field Reception On/Off 8. In the P ermission level list field, select o ne of the f ollowing opt ions: Fur ther steps: – Sav e you r settings bef or[...]

  • Page 289

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 289 Functio ns Wai ting Field Function (S ystem T elephone Configuring the Funct ion K ey to Switch the Wai ting Field Reception On/Off 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y [...]

  • Page 290

    290 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Local Ans wering Mac hine This secti on describes ho w to set up and operate the functions on y our ans wering machine . Descriptions are giv en on w hat the functions do , how to oper ate them and – if possible – how to define th[...]

  • Page 291

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 291 Local Answering Machine Forw arding a Caller to t he Answering Machine Forwar d ing a Call er to the A nswering Machine Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – Readiness is s witched off on the ans wering ma[...]

  • Page 292

    292 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Answering Machine Accepts Call – Call Acceptance Answering Ma chine Accepts Ca ll – Call Ac cep- tance Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary Note: If the list en-in functi on has be[...]

  • Page 293

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 293 Local Answering Machine Basi c Settin gs Switching Automatic Pla yback On/Off Basic Set tings Def ault set tings ha ve al ready been c onfigured f or the basic functions on the ans wering machine . Y ou can tailor these basic functions to suit y our own spec[...]

  • Page 294

    294 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Basic Settings Switching the Call Inf or mation for Ne w Mess ages On/Off 2. Select or clear the A utomatic pla yback chec k bo x. Switching the Cal l Inf ormation f or New Mess ages On/Off If call inf or mation f or ne w messages is [...]

  • Page 295

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 295 Local Answering Machine Basi c Settin gs Switching the Separator T one for Ne w Messages On/Off 2. Select or clear the Call informa tio n check bo x. Switching the Se parator T one for Ne w Messages On/Off If the separ ator tone is s witched on f or new mess[...]

  • Page 296

    296 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Basic Settings Switching the Listen-in Func tion On/Off 2. Select or clear the Separator tone chec k box. Switching the Listen-in Function On/Off If the l isten-in func tion is enabled, the loudspeaker on t he telephone is s witched o[...]

  • Page 297

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 297 Local Answering Machine Basi c Settin gs Switching the Listen-in Function On/Off Using the T elephone to Switch the Listen-in Funct ion On/Off Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps > Set[...]

  • Page 298

    298 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Readiness Switching Readiness On/Off Readi ness T o enab le the ans wering machi ne to tak e calls and r ecord messages , readiness m ust be s witched on, and th e SD card must be inserted. If readiness and call waiti ng are s witched[...]

  • Page 299

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 299 Local Answering Machine Readiness Configuring and Using a Function K ey f or Readiness 2. Select or clear the Answ ering machine chec k box under Answeri ng machine set- tings . If readiness is s witched on, the icon appears in the status line . Fur ther ste[...]

  • Page 300

    300 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Readiness Configuring and Using a Function K ey for Readiness Y ou can confi gure a func tion k ey f or rea diness a s f ollows: • Using the configur ation manager • Using the telephone Using the Conf iguration Mana ger to Configu[...]

  • Page 301

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 301 Local Answering Machine Readiness Configuring and Using a Function K ey f or Readiness 6. In the Operation l ist fiel d, select one of these opti ons: 7. In the P ermission level list field, select o ne of the f ollowing opt ions: Fur ther steps: – Sav e y[...]

  • Page 302

    302 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Readiness Configuring and Using a Function K ey for Readiness 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ol- lo wing entries: Note: The ke y description is us ed for pr inting the label[...]

  • Page 303

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 303 Local Answering Machine Call Acceptance Configuring the Call Acceptance Time Call Acce ptance Y ou can tailor the ti mes and rules f or call acceptance to meet t he needs of the user . Configuring the Call Acceptance Time The call acceptance t ime indicates [...]

  • Page 304

    304 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Call Acceptance Switching Acceptance of Group Calls On/Off 2. T ap on Call acceptance time (seconds) and ente r the required time until the call ac- ceptance in the rele v ant entr y field. Y ou can make the f ollo wing entries: 3. T [...]

  • Page 305

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 305 Local Answering Machine Call Acceptance Call Acceptance Rules 2. Select or clear the Grou p calls check bo x. Call Acceptan ce Rules Call acceptance and announc ement assignment can be configu red on a call-specifi c basis. More Details about Call Accept anc[...]

  • Page 306

    306 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Call Acceptance Configuring Call Acceptance Rules Example The f ollowing e xample illustr ates taki ng the setti ngs into account: Init ial sit ua tion • Call accepta nce and announcements are c onfigured di ff erently f or e xter n[...]

  • Page 307

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 307 Local Answering Machine Call Acceptance Configuring Call Acceptance Rules Using the Configurati on Manager to Configure Call Acceptanc e Rules Requirements: – Configurati on manager , opened with suffici ent authorisation – An SD card must be plugged int[...]

  • Page 308

    308 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Call Acceptance Configuring Call Acceptance Rules Using the T elephone to Config ure Call Accept ance Rules Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – SD card pl ugged in t o e xpansion [...]

  • Page 309

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 309 Local Answering Machine Call Acceptance Configuring the M aximum Record ing Time • Only Fr om contact : Pr ess the Contact/T elephone book k ey , open the requi red contact, pre ss the Menu ke y and then select t he required announcement i n Options > C[...]

  • Page 310

    310 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Call Acceptance Configuring the Maximum Recording T ime for Door T erminal Calls Using the T elephone to Configure the Maxim um Recording Time Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T[...]

  • Page 311

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 311 Local Answering Machine Call Acceptance Configuring the Maximum Recording Time for Door T er minal Calls 2. Under Recor ding times , enter a v alue in the Recor ding time f or door calls (1...99 min ute s) entry field. Y ou can m ake the f ollo w ing entries[...]

  • Page 312

    312 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Call Recording Recording a Call Call Reco rdi ng The call recordi ng function enab les telephone cal ls to be recorded, f or e xample, f or e v aluation later . In addition to the automati c recording of all cal ls, it is also possib [...]

  • Page 313

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 313 Local Answering Machine Call Recording Configuring and Using a Function K ey for Starting Call Recordings Configuring and Using a Functi on Ke y f or Star ting Call Recor dings Press the k ey during a call to sw itch call recor ding on. Press the k ey agai n[...]

  • Page 314

    314 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Call Recording Configuring and Using a Function K ey for Star ting Call Re cordings Note: T o change the settings f or a function ke y that already has a functi on assig ned to it , clic k that k ey . The current settings fo r the key[...]

  • Page 315

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 315 Local Answering Machine Call Recording Switching A utomatic Call Recording On/Off 3. Select one of the fo llowi ng options: The list of a v ailable func tions is displa yed. 4. T ap on: • Functions li sted alphabetical ly: T AM call r ecordi ng . • Funct[...]

  • Page 316

    316 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Call Recording Switching A utom atic Call Recording On/Off Y ou can swi tch automatic call re cording on or off as f ollo ws: • Using the configur ation manager • Using the telephone Using the Configurati on Manager to Switch A ut[...]

  • Page 317

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 317 Local Answering Machine Call Recording Configuring and Using a Function K ey for Automatic Call Recording Configuring and Using a Functi on Ke y f or A utomatic Call Recording Press the k ey t o s witch the automat ic call recordi ng functi on on or of f or [...]

  • Page 318

    318 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Call Recording Configuring and Using a Function K ey for Automatic Call Recording 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ol- lo wing entries: Note: The ke y description is us ed for[...]

  • Page 319

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 319 Local Answering Machine Call Recording Switching an Announcement for Call Recording On/ Off 3. Select one of the fo llowi ng options: The list of a v ailable func tions is displa yed. 4. T ap on: • Functions li sted alphabetical ly: T AM automatic call rec[...]

  • Page 320

    320 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Call Recording Switching an Announcement for Call Recording On/Off you make yo urself liab l e to puni shment in law ( f or breach ing the right t o con- fidenti ality of th e spoken wo rd). Y ou can s witch the an nouncement f or cal[...]

  • Page 321

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 321 Local Answering Machine Call Recording Selecting an Announcem ent for Call Recording Selecting an Announcement f or Call Recor d ing T o inform the communicati ons par tner that the call is being recorded , you can speak or upload your o wn announcements, sa[...]

  • Page 322

    322 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Forw arding M essages by E-mail Switching the Forw arding of Messages by E-mail On/Off Forwar ding Messages b y E-mail If the f orw arding of messag es by e-ma il is enabl ed, the an sw ering machine can inf or m the e- mail addres s [...]

  • Page 323

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 323 Local Answering Machine F orwarding Messages by E-mail Switching the Forw arding of E-mail in HTML F or m at On/Off Using the T elephone to Switch the Forwar ding of Messages by E-mail On/Off Requirements: – Basic kno wledge of the telephone and the requir[...]

  • Page 324

    324 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Forw arding M essages by E-mail Switching the A ttaching of Incoming M essages as Files On /Off – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Switch the Forwar ding of E-mail in HTML Format On/Off Req[...]

  • Page 325

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 325 Local Answering Machine F orwarding Messages by E-mail Switching the Mar king of S ent Messages as Read on the A nswering Machine On/Off Using the T elephone to Switch the Attac hing of Incoming Messages as Files On/Off Requirements: – Basic kno wledge of [...]

  • Page 326

    326 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Forw arding M essages by E-mail Entering t he Address of the E-mail Recipient Using the T elephone to Switch the Marking of Sent Messages as Read On/Off Requirements: – Basic kno wledge of the telephone and the required PIN, if nece[...]

  • Page 327

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 327 Local Answering Machine F orwarding Messages by E-mail Sending a T est E-mail Using the T elephone to Enter the E-mail Recipient Ad dress Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on Settings > Ans weri[...]

  • Page 328

    328 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Forw arding M essages by E-mail Configuring and Using a Function K ey for Call F orwarding by E-mail Y ou can configure a function k ey f or call f orwar ding b y e-mail as f ollows: • Using the configur ation manager • Using the [...]

  • Page 329

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 329 Local Answering Machine F orwarding Messages by E-mail Configuring and Using a Function K ey for Call Forw arding by E-mail Note: The ke y description is us ed for pr inting the label and in the displa y . 6. In the Operation li st fiel d, select one of thes[...]

  • Page 330

    330 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Forw arding M essages by E-mail Configuring and Using a Function K ey for Call F orwarding by E-mail 3. Select one of the fo llowi ng options: The list of a v ailable func tions is displa yed. 4. T ap on: • Functions li sted alphabe[...]

  • Page 331

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 331 Local Answering Machine E-mail Settings Entering the Address of the E-mail Sender E-mail Settings Y ou configure t he setti ngs f or the ans wering machine's e-mail a ccount independently of the settings f or other e- mail account s. Note: Please conta [...]

  • Page 332

    332 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine E-mail Settings Configuring the IP Address of the Outgoing Mail Ser ver 2. T ap on Sender and enter the e-mail address i n the rele vant entry field. Y ou can make the f ollo wing entries: 3. T ap on OK . Configuring t he IP A ddress [...]

  • Page 333

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 333 Local Answering Machine E-mail Settings Configuring the Outgoing Mail Server P or t 2. Under Outgoing mail server , t ap on Addr ess and then enter the IP address of th e outgoing mail server in the entr y field. Y ou can make the f ollowi ng entries: 3. T a[...]

  • Page 334

    334 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine E-mail Settings Setting the T ype of Authentication Setting the T ype of A uthe ntication Y ou can set the type of authenticat ion required b y the e-mail server in the telephone. Y ou can configure the type of aut hentication require[...]

  • Page 335

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 335 Local Answering Machine E-mail Settings Entering the Usernam e for t he Outgoing Mail Server Entering the Username fo r the Outgoing Mail Server Y ou can enter t he user name f or the out going mail ser v er as f ollo ws: • Using the configur ation manager[...]

  • Page 336

    336 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine E-mail Settings Entering t he Pass word for the Outgoing M ail Ser ver 2. Under A uthentication , tap on Username and then enter the username in the entr y field. Y ou can mak e the f ollo wing entries : 3. T ap on OK . Entering the P[...]

  • Page 337

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 337 Local Answering Machine E-mail Settings Switching Encr yption On/Off 2. Under A uthentication , tap on P asswor d and then enter the passw ord in the entr y field. Y ou can mak e the f ollo wing entries : 3. T ap on OK . Switching Enc ryption On/Off If encry[...]

  • Page 338

    338 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine E-mail Settings Switchin g Encryption On/Of f 2. Select or clear the Encryption check box under A uthenti cation . Switches enc r yption on. Switches enc r yption off .[...]

  • Page 339

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 339 Local Answering Machine E-mail Inter nationalisation Language Files E-mail Inte rnationali sation E-mail in ter nationali sation al lows y ou to conf i gure the language of the e- mails sent b y the ans wering machine and adapt a user-defi ned language templ[...]

  • Page 340

    340 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine E-mail Inter nationalisation Reading a Language T emplate The user-define d language template conta ins the te xt modules descr ibed abo ve in t he respectiv e language and can be configured b y the user . Reading a Language T emplate[...]

  • Page 341

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 341 Local Answering Machine E-mail Inter nationalisation Configuring a Language T em plate – Configurati on manager , opened with suffici ent authorisation 1. Open the Sett ings > E-mail > Intern ationalisat ion page .[...]

  • Page 342

    342 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine E-mail Inter nationalisation Impor ting a Language T emplate 2. Under Language t emplate management , in the lin e of the required langua ge tem- plate in the Selection list fiel d, select one of the f ollo wing options: 3. In th e li[...]

  • Page 343

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 343 Local Answering Machine E-mail Inter nationalisation Expor ting a Lan guage T emplate Notes: When you import a language template , the user-defined l anguage template in the telepho ne will be ov erwr itten. The file s tructure of the impor ted language temp[...]

  • Page 344

    344 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine E-mail Inter nationalisation Configuring the Language Requirements: – Configurati on manager , opened with suffici ent authorisation 1. Open the Sett ings > E-mail > Intern ationalisat ion page . 2. Under Language t emplate ma[...]

  • Page 345

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 345 Local Answering Machine E-mail Inter nationalisation Impor ting a Logo Using the T elephone to Config ure the Langua ge Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on Settings > E-Mail . 2. T ap on Langua[...]

  • Page 346

    346 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine E-mail Inter nationalisation Impor ting a Logo The file is disp la yed in the entry field. 4. Clic k Save . The logo is impor ted and displa yed under Logo . Note: T o delete an impor ted logo , clic k Delete under De lete lo go .[...]

  • Page 347

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 347 Local Answering Machine Remote Access Remote Access V ariant s Remote Access Remote access is used to access and oper ate the ans wering machine from another int er nal telephone or from an e xternal telephone . Remote Acces s V ariants The ans wering machin[...]

  • Page 348

    348 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Remot e Access Configuring Remote Access Configuring Remote Access Remote access is configu red as described below: • Switch remote access on. • Enter a r emote acces s PIN. • Configure r emote access with quick access. This wil[...]

  • Page 349

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 349 Local Answering Machine Remote Access Enter ing a PIN for Remot e Access Using the T elephone to Switch Rem ote Access On/ Off Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary T o enable or di sabl e remote access, press[...]

  • Page 350

    350 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Remot e Access Entering a Quick Remote Access Number 2. In the Remote access PIN ent r y field, enter t he PIN. Y ou can mak e the f ollowing entries: Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Using the T[...]

  • Page 351

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 351 Local Answering Machine Remote Access Entering a Quick Remote Access Number Using the Configurati on Manager to Enter Quic k Remote Access Numbers Requirements: – Configurati on manager , opened with suffici ent authorisation – Remote access is enab led [...]

  • Page 352

    352 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Remot e Access P erf orming Re mot e Acc ess 3. T ap on OK . 4. T ap on Account quic k remote access number 1 and select the required account from the l ist field. 5. Repeat step 2 to 4 f or input ting quic k access number 2. P erf or[...]

  • Page 353

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 353 Local Answering Machine Remote Access Configuring and Using a Fu nction Ke y for Remote Access 3. The numbers list ed below are used to per f orm remote access. Configuring and Usin g a Func tion Key f or Remote Access Press the k ey t o which T AM remote ac[...]

  • Page 354

    354 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Remot e Access Configuring and Using a Function K ey for Remote Acces s Using the Configurati on Manager to Configure the Function Key f or Remote Access Requirements: – Configurati on manager , opened with suffici ent authorisation[...]

  • Page 355

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 355 Local Answering Machine Remote Access Configuring and Using a Fu nction Ke y for Remote Access 7. In the P ermission level list field, select o ne of the f ollowing opt ions: Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Using the T[...]

  • Page 356

    356 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Remot e Access Configuring and Using a Function K ey for Remote Acces s 6. In the Operation list f ield, select one of the f ollowi ng options: 7. T ap on Assign . 8. T ap on Exit . toggl e : Press the k ey to enab le or disab le remo[...]

  • Page 357

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 357 Local Answering Machine Announcements Changing the Language f or the Def ault Announ cement Announc ements In additio n to defaul t announcements , the ans wering machine lets y ou manage 25 customised announcements . Y ou can use the configura t ion manager[...]

  • Page 358

    358 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Announcements Uploading Language Files 1. T ap on Settings > Ans wering machi ne . 2. T ap on Default l anguage and sel ect the required languag e file from the li st field. Uploading Language Files The ans wering machine's de[...]

  • Page 359

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 359 Local Answering Machine Announcements Uploading an Announcement Uploading an Announcement Announcement files t hat are sa ved on th e hard disk in *.wa v f or mat can be u ploaded f or use as announcements . Y ou can upload announcements as f ollows: • Usi[...]

  • Page 360

    360 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Announcements Changing an Announcement Na me • Using the telephone Using the Configurati on Manager to Change an Announcement Name Requirements: – Configurati on manager , opened with suffici ent authorisation – SD card pl ugged[...]

  • Page 361

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 361 Local Answering Machine Announcements Recording an Announ cement 7. In the entry field , enter the required name . Y ou can make the f ollowing ent r ies: 8. T ap on OK . Recordi n g an Announcement Y ou can record t he announcement as foll ows : • Using t[...]

  • Page 362

    362 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Announcements Switching an Announcement On or Off Note: Y ou can record the record ed announcement again ( ) or listen to the an- nouncement ( ). T o set the new announcement as the def ault announcement, tap on . If you tap on , the [...]

  • Page 363

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 363 Local Answering Machine Announcements Configuring and Using the Function K ey f or T AM Announcement Configuring and Using the Func tion Key f or T AM Announcement Press the k ey t o which T AM announcement has been assigned to s witch on an announcement and[...]

  • Page 364

    364 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Announcements Configuring and Using the Funct ion K ey for T AM A nnouncement 4. In th e list fi eld besi de the func tion ke y that y ou woul d lik e to define , sele ct th e TA M announcement funct ion. Note: T o change the settings[...]

  • Page 365

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 365 Local Answering Machine Announcements Configuring and Using the Function K ey f or T AM Announcement 9. In the P ermission level list field, select o ne of the f ollowing opt ions: Fur ther steps: –Sav e your settings bef ore y ou leav e the page. Using th[...]

  • Page 366

    366 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Announcements Deleting an Annou ncement Note: The ke y description is us ed for pr inting the label and in the displa y . 6. In the Acceptance beha viour li st field, select one of t he f ollowi ng options: 7. In the T ype of call lis[...]

  • Page 367

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 367 Local Answering Machine Announcements Deleting an Announ cement Using the Conf iguration Mana ger to Delete an Announce m ent Requirements: – Configurati on manager , opened with suffici ent authorisation – SD card pl ugged in t o e xpansion s lot (not w[...]

  • Page 368

    368 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Answering Machine List Opening the Answ ering Machine List Ans wering M achi ne List The telephone's ans wering machine list can sav e up to 250 messages, v oice memos, and call recordings , recorded by the ans wering machin e, w[...]

  • Page 369

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 369 Local Answering Machine Answ ering Machine List Opening the Ans wering Machine List 1. Press the Message ke y . This displ a ys th e av ailab le li sts (this function is skipped if the other lists are empty). 2. Select the answ ering machine list. The ans we[...]

  • Page 370

    370 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Answering Machine List Listening to Recordings (Messages, V oice Mem os and Call Recordings) Listening to Re cor dings (Messa ges, V oice Memos and Ca ll Recor dings) Y ou can listen to recordings as fo llows : • Using the telephone[...]

  • Page 371

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 371 Local Answering Machine Answ ering Machine List Forw arding Recor dings (Messages, V oice M emos and Call Recordings) by E-mail Note: Buttons and are onl y activ e while the recorded message is being pla yed bac k, not while t he call inf or mation is bein g[...]

  • Page 372

    372 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Answering Machine List Dialling from the Answering Machine List Dialling fr om the Answering Mac hine List F rom the ans wering machine li st you can ini tiate a call back to the caller who left the selected message . Y ou can dial fr[...]

  • Page 373

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 373 Local Answering Machine Answ ering Machine List Configuring and Using the Functi on K ey f or the A nsw ering M achine List Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – SD card pl ugged in t o e xpansion s lot (n[...]

  • Page 374

    374 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Answering Machine List Configuring and Using the Function K ey f or the Answering Machine List Y ou can configure the funct ion k ey for t he ans wering machine lis t as f ollow s: • Using the configur ation manager • Using the te[...]

  • Page 375

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 375 Local Answering Machine Answ ering Machine List Configuring and Using the Functi on K ey f or the A nsw ering M achine List 4. In th e list fi eld besi de the func tion ke y that y ou woul d lik e to define , sele ct th e TA M open function. Note: T o change[...]

  • Page 376

    376 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Answering Machine List Configuring and Using the Function K ey f or the Answering Machine List 3. Select one of the fo llowi ng options: The list of a v ailable func tions is displa yed. 4. T ap on: • Functions li sted alphabetical [...]

  • Page 377

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 377 Local Answering Machine Vo i c e M e m o s Recording Memos Vo i c e M e m o s Y ou can use the ans wering machine to sa ve y our own v oice memos. It can st ore up to 250 v oice memos along with the date and time at whic h they we re recorded. T he recording[...]

  • Page 378

    378 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Vo i c e M e m o s Listening to V oice Mem os 4. Speak your v oice memo: • Speak into the telephone' s microphone. • Alternativ ely , pick up the receiv er and speak into its micr ophone to improv e the sound quali ty of the [...]

  • Page 379

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 379 Local Answering Machine Vo i c e M e m o s Configuring and Using a Function K ey f or Recording V o ice Memos 5. Select the required option: Note: The and b uttons are only activ e while the recorded v oice memo is being pla yed bac k, not while the v oice m[...]

  • Page 380

    380 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Local Answering Machine Vo i c e M e m o s Configuring and Using a Func tion K ey for Recording V oice M emos Using the Conf iguration Mana ger to Configure the Function K ey f or Recording V oice Memo s Requirements: – Configurati on manager , opened with[...]

  • Page 381

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 381 Local Answering Machine Vo i c e M e m o s Configuring and Using a Function K ey f or Recording V o ice Memos Using the T elephone to Configure the Function K ey f or Recordin g V oice Memos Requirements: – Basic kno wledge of the telephone and the require[...]

  • Page 382

    382 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 E-mail E-mail This section describes how you conf igure e-mail account s in the Mail applicati on. It also tells you ho w to read and write e-mails. T opics – E-mail Account (page 383) – E-mail (page 388)[...]

  • Page 383

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 383 E-ma il E-mail Account Adding an E- mail Account E-mail Account Y ou must ad d (config ure) an e- mail account bef ore yo u can send a nd receiv e e-mails with y our telephone . Y ou can use more than one e-mail account on y our telephone . Adding an E-mail [...]

  • Page 384

    384 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 E-mail E-mail Acc ount Adding an E- mail Account 4. T ap on Next . An inf or mation reques t is sen t to y our e-mail prov ider . 5. Depending on your e-mail pro vider , f ollo w the other state m ents on the displa y . 6. Optional: In the Gi ve this account[...]

  • Page 385

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 385 E-ma il E-mail Account Configuring an E-mail Account Configuring an E-mail Account F or each e-mail account y ou can make gener al settin gs, noti ficatio n settings and server settings: • General sett ings: These include settings f or names and signatures[...]

  • Page 386

    386 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 E-mail E-mail Acc ount Removing (Deleting) an E-mail Account 7. T ap on Inbox check fr equency and mak e a selection in the l ist field to specify ho w frequently e-mails are to be f etched from the ser ver . 8. Select the Default account chec k box to set t[...]

  • Page 387

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 387 E-ma il E-mail Account Removing (Deleting) an E- mail Account When you delet e an account, y ou also delete all the messages, cont acts and other data that belong to i t from the telephone . A dialogue in which y ou confirm the deletion opens. 3. T ap on OK [...]

  • Page 388

    388 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 E-mail E-ma il Reading and Replying to E-mail E-mail After y ou configure an e-mail account y ou can read, ans wer , write and se nd e-mails . Reading and Repl ying to E-mail The Mail appli cation aut omatically f etches ne w e-mails from the ac counts that [...]

  • Page 389

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 389 E-ma il E-mail Composing and S ending E-mail Note: T o mark an e-mail as unread, pres s the Menu ke y and then tap on Mark as unread . T o delete an e-mail, tap on Delete . The e-mail r eply opens so you can edit it (see the Composi ng and Sending E-mail cha[...]

  • Page 390

    390 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 E-mail E-ma il Composing and S ending E-mail 6. Y ou can add more e-mail recipients and attach ments to the e-mail: 7. T ap on Send . Notes: If y ou want t o send the e-mail at a later point in time, tap on Save as draft . T o discard the e-mail, tap on Disc[...]

  • Page 391

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 391 V oice Mai lbox es on the PBX V oice Mailbo xes on the PBX This chapter describes ho w to configure and oper ate voice mailbo xe s. It als o shows y ou how to record announcements , perf or m remote access , and f orward messages , e.g. to a substitute . Not[...]

  • Page 392

    392 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX V oic e Mailbox V oice Mail bo x A v oice mailbo x which is assign ed to the telephone or to a g roup can b e operat ed lik e a local ans wer ing machine . It sav es the v oice messages fo r an individual subsc r iber or a group[...]

  • Page 393

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 393 V oice Mai lbox es on the PBX Basi c Settin gs Switching Automatic Pla yback On/Off Basic Set tings The base functional ity of the v oice mailbo x includes setti ngs that y ou can modify to suit y our own requir ements base , as described below . Switching A[...]

  • Page 394

    394 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Basic Settings Switching Call Inf or mation for Ne w Messages On/Off Using the T elephone to Switch Automatic Pl aybac k On/Off Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – The tele [...]

  • Page 395

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 395 V oice Mai lbox es on the PBX Basi c Settin gs Switching the Separator T one for Ne w Messages On/Off 2. Under Answer ing m achine set tings ?select or cl ear the Call inform ati on check bo x. Fur ther steps: – Sav e you r settings bef ore yo u leav e the[...]

  • Page 396

    396 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Basic Settings Switching the Separator T one f or New Messages On/Off Using the Configurati on Manager to Switch the Separator T one for New Mes sages On/ Off Requirements: – Configurati on manager , opened with suffici ent au[...]

  • Page 397

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 397 V oice Mai lbox es on the PBX Automatic Operation Switching On A utomatic Operation of a V oice Mailbox A utomati c Operati on In automatic oper ation the vo ice mailbo x is s witched t o the state of r eadiness (On, Off or Conf i- gurati on-dependent) speci[...]

  • Page 398

    398 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Automatic Operation Configuring and Using a Function K ey for Automatic V oice Mailbox Oper at ion Configuring and Usin g a Function Key f o r A utomatic V oice Mailbo x Operation Press the k ey t hat was generally as signed f o[...]

  • Page 399

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 399 V oice Mai lbox es on the PBX Automatic Operation Configuring and Using a Fun ction Ke y for Automatic V oice M ailbo x Operation 3. Clic k one of the f ollowing tabs: 4. In the list fi eld ne xt to the funct ion ke y select the VMB automatic mode funct ion.[...]

  • Page 400

    400 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Automatic Operation Configuring and Using a Function K ey for Automatic V oice Mailbox Oper at ion 1. T ap on All apps > Function ke ys . 2. Press the function k ey t hat y ou would lik e to assi gn. Note: The LEDs f or the f[...]

  • Page 401

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 401 V oice Mai lbox es on the PBX Readiness Switching the Readiness of a V oice Mailbox On/Off Readi ness Bef ore the vo ice mailbo x can ac cept call s and rec ord message s, it s readiness must b e enabled. The v oice mailbo x's readiness cannot be simply[...]

  • Page 402

    402 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Readiness Configuring and Using a Function K ey for Readiness 4. In the VMB number entry field, enter the v oice mailbo x's telephone number . 5. T ap on Execute . Configuring and Using a Function Ke y for Readiness Press t[...]

  • Page 403

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 403 V oice Mai lbox es on the PBX Readiness Configuring and Using a Function K ey f or Readiness 1. Open the Appli cations > Function ke ys page . 2. In the Ke y selection list field, select the k ey gr oup whose ke ys you wou ld like to define . Note: K ey s[...]

  • Page 404

    404 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Readiness Configuring and Using a Function K ey for Readiness 8. In the Account list field, select the sys tem telephon y account. 9. In the VMB number ent r y field, enter the telephone n umber of the v oice mailbo x that is to[...]

  • Page 405

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 405 V oice Mai lbox es on the PBX Readiness Configuring and Using a Function K ey f or Readiness 4. T ap: • Functions li sted alphabetical ly: VMB readiness . • Functions sorted by group: V oice mailbo x > VMB readiness . The current settings fo r the key[...]

  • Page 406

    406 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Substi tute Func tion Switching the Substitute Function On/Off Substitut e Function If the VMB substitut e functi on is s witched on, the caller can be connected with th e substit ute instead of lea ving a messa ge on the v oice[...]

  • Page 407

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 407 V oice Mai lbox es on the PBX Substitute Function Configuring and U sing a Function Ke y for the Substitute Function 5. T ap on Execute . Configuring and Using a Functi on Ke y for the Substitute Function Press the k ey gener ally assigned f or VMB substitut[...]

  • Page 408

    408 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Substi tute Func tion Configuring and Using a Func tion K ey for the Substitute Function Note: K ey s 16 to 105 are not a vailab le until y ou connect COMf or tel Xten- sion300 k ey e xtension modules (not included in the scope [...]

  • Page 409

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 409 V oice Mai lbox es on the PBX Substitute Function Configuring and U sing a Function Ke y for the Substitute Function 3. Clic k one of the f ollowing tabs: 4. In the li st fiel d ne xt to t he function k ey y ou want to assign, select the VMB substitue functi[...]

  • Page 410

    410 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Substi tute Func tion Configuring and Using a Func tion K ey for the Substitute Function Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Requirements f or the function to work: – The tele phone is a sys[...]

  • Page 411

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 411 V oice Mai lbox es on the PBX Substitute Function Configuring and U sing a Function Ke y for the Substitute Function 6. In the Operation list f ield, select one of the f ollowi ng options: 7. In the Account list field, select the sys tem telephon y account. [...]

  • Page 412

    412 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Message Forwarding Switching Message Forwarding On/Off Message Forwar d ing The message f orw arding function means y ou can be notified when new messages arriv e – e ven when y ou're on the mo ve – b y the v oice mailb[...]

  • Page 413

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 413 V oice Mai lbox es on the PBX Message Forwarding Configuring and Using a Function K ey for Message F o rwarding Configuring and Using a Function K ey f or Message Forwarding Press the ke y generally assigned f or VMB message fwd. to enab le, disab le or s wi[...]

  • Page 414

    414 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Message Forwarding Configuring and Using a Function K ey for Message F orwarding 3. Clic k one of the f ollowing tabs: 4. In the list field ne xt to the function k ey you w ant to assign, select the VMB message fwd. funct ion. N[...]

  • Page 415

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 415 V oice Mai lbox es on the PBX Message Forwarding Configuring and Using a Function K ey for Message F o rwarding Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Requirements f or the function to work: – The tele phone is a system t e[...]

  • Page 416

    416 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Message Forwarding Configuring and Using a Function K ey for Message F orwarding 6. In the Operation list f ield, select one of the f ollowi ng options: 7. In the Account list field, select the sys tem telephon y account. 8. In [...]

  • Page 417

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 417 V oice Mai lbox es on the PBX Notif ica tion by E-ma il Sw itch ing Noti fi cati on by E-m ail O n/O ff Notifi cation b y E-mail Notificat ion by e-mail means that the v oice mailbo x sends an e-mail to the e-mail address confi- gured in t he PBX to t ell y [...]

  • Page 418

    418 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Notification b y E-mail Configuring and Using a Function K ey for Notif ication by E-mail Configuring and Using a Functi on Ke y for Notification b y E-mail Press the k ey general ly assigned f or VMB e-mail to enab le, disab le[...]

  • Page 419

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 419 V oice Mai lbox es on the PBX Notif ica tion by E-ma il Configuring and Using a Function K ey f or Notification b y E-mail 3. Clic k one of the f ollowing tabs: 4. In the list fi eld ne xt to the funct ion ke y you want to assign, select the VMB e-mail funct[...]

  • Page 420

    420 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Notification b y E-mail Configuring and Using a Function K ey for Notif ication by E-mail Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Requirements f or the function to work: – The tele phone is a sy[...]

  • Page 421

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 421 V oice Mai lbox es on the PBX Notif ica tion by E-ma il Configuring and Using a Function K ey f or Notification b y E-mail 6. In the Operation list f ield, select one of the f ollowi ng options: 7. In the Account list field, select the sys tem telephon y acc[...]

  • Page 422

    422 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Remot e Access P erf orming Re mot e Acc ess Remote Access Remote access is used to access and o perate the v oice mailbo x from an int er nal teleph one or from an e xternal telephone . P erf orming Remote Access Y ou can perf [...]

  • Page 423

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 423 V oice Mai lbox es on the PBX Remote Access Switching Remot e Access On/Off Note: If y ou dial 9 whilst a message is being pla yed bac k, the caller's tele- phone n umber is al so pla yed bac k – if one was se nt in the fi rst place . Dial # to return[...]

  • Page 424

    424 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Remot e Access Configuring and Using a Function K ey for Remote Acces s 2. In the Operation list f ield, select the req uired option: 3. In the VMB number entry field, enter the v oice mailbo x's telephone number . 4. T ap [...]

  • Page 425

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 425 V oice Mai lbox es on the PBX Remote Access Configuring and Using a Fu nction Ke y for Remote Access 2. In the Ke y selection list field, select the k ey gr oup whose ke ys you wou ld like to define . Note: K ey s 16 to 105 are not a vailab le until y ou con[...]

  • Page 426

    426 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Remot e Access Configuring and Using a Function K ey for Remote Acces s 9. In the P ermission level list field, select o ne of the f ollowing opt ions: Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Requ[...]

  • Page 427

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 427 V oice Mai lbox es on the PBX Remote Access Configuring and Using a Fu nction Ke y for Remote Access 5. In the Description entry field, enter a description for t he k ey . Y ou can mak e the f ollowing ent ries: Note: The ke y description is us ed for pr int[...]

  • Page 428

    428 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Message List Opening the Message List Messa g e List Depending on which settings ha ve been made, the message list is where the messages recorded b y the v oice mailbo x and/or v oice memos, with t he time and date of t heir re [...]

  • Page 429

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 429 V oice Mai lbox es on the PBX Message List Opening the Mess age List T o open the message list, pre ss the function ke y that has bee n configured to o pen the message list or tap: • Functions li sted alphabetical ly: All a pps > Functi ons > VMB ope[...]

  • Page 430

    430 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Message List Listening to Messages Listening to Messa ges Y ou can listen to messages a s fo llo ws: • Using the telephone Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – The tele pho[...]

  • Page 431

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 431 V oice Mai lbox es on the PBX Message List Distributing Messages Note: The an d butto ns are only enabled whi lst the recorded m essage is bei ng pla yed, and not whilst the call inf or mation is being pla yed bac k. Distributing Messages The messages in a v[...]

  • Page 432

    432 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Message List Dialling from the Me ssage List 5. Select the required option: Dialling fr om the Message List Y ou can return the cal l of a caller who left a specifi c message dire ctly from t he message l ist. Y ou can dial f ro[...]

  • Page 433

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 433 V oice Mai lbox es on the PBX Message List Configuring and Using a Function K ey f or Opening a Message List Y ou can delete messages from a voi ce mailbo x as follo ws: • Using the telephone Requirements: – Basic kno wledge of the telephone and the requ[...]

  • Page 434

    434 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Message List Configuring and Using a Function K ey for Opening a Message List In additio n to this, y ou can check t he status of the fu nction by looki ng at the rel e vant LED for an assignment at the fi rst k ey le vel . Y ou[...]

  • Page 435

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 435 V oice Mai lbox es on the PBX Message List Configuring and Using a Function K ey f or Opening a Message List 3. Clic k one of the f ollowing tabs: 4. In th e list fi eld nex t to th e function k e y y ou w ant to de fine, sele ct the VMB open function. Note:[...]

  • Page 436

    436 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Message List Configuring and Using a Function K ey for Opening a Message List Using the T elephone to Configure the Function K ey f or Opening a Message List Requirements: – Basic kno wledge of the telephone and the required P[...]

  • Page 437

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 437 V oice Mai lbox es on the PBX Message List Configuring and Using a Function K ey f or Opening a Message List 8. T ap on Assign . 9. T ap on Exit . Requirements f or using the function: – The tele phone is a system t elephone on an A uersw ald PBX[...]

  • Page 438

    438 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Announcements Recording an A nnouncement Announc ements Y ou can record anno uncements via the t elephone f or each ass i gned v oice mailbo x. Y ou can pla y , enable/disab le and delete y our own announcements . In addition to[...]

  • Page 439

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 439 V oice Mai lbox es on the PBX Announcements Switching Y our Own Announcem ent On/Off 6. Enter a name f or the announcement. Y ou can make the f ollowing entries: 7. T ap on OK . The recording procee ds. 8. Record y our announcement . 9. T ap on to stop recor[...]

  • Page 440

    440 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Announcements Deleting an Existing Announcement 3. In th e list fi eld on t he left, a bov e the message list, select t he required option: 4. Select a recorded announc ement. 5. T ap: • to use t his announcement instead of th[...]

  • Page 441

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 441 V oice Mai lbox es on the PBX Announcements Deleting an Ex isting Announ cement 3. In th e list fi eld on t he left, a bov e the message list, select t he required option: 4. Select the announcement you w ant to delete . 5. T ap on to delete the recording. A[...]

  • Page 442

    442 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Vo i c e M e m o s Reco rdin g Memo s Vo i c e M e m o s Y ou can use t he v oice mail bo x to sav e y our o wn v oice memos. It can stor e up to 250 v oice memos along with the date and time at whic h they we re recorded. T he [...]

  • Page 443

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 443 V oice Mai lbox es on the PBX Vo i c e M e m o s Listening to V oice Mem os 4. Speak your v oice memo: • Speak into the telephone' s microphone. • Alternativ ely , pick up the receiv er and speak into its micr ophone to improv e the sound quali ty o[...]

  • Page 444

    444 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Vo i c e M e m o s Distributing V oice Memos 5. Select the required option: Note: The and b uttons are only enabled whilst the recorded vo ice memo is bei ng pla yed, a nd not whil st the v oice memo in f or mation is being pla [...]

  • Page 445

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 445 V oice Mai lbox es on the PBX Vo i c e M e m o s Deleting V oice Memos 4. T ap on and enter a telephone number . 5. Select the required option: Deleting V oice Memos Y ou can delete v oice memos from a v oice mailbo x either singl y or all at once ( together[...]

  • Page 446

    446 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Vo i c e M e m o s Configuring and Using a Func tion K ey for Recording V oice M emos Configuring and Using a Functi on Ke y for Recor ding V oice Memos Press the k ey gen erally assig ned f or VMB v oice memo to ope n a dialog [...]

  • Page 447

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 447 V oice Mai lbox es on the PBX Vo i c e M e m o s Configuring and Using a Function K ey f or Recording V o ice Memos 3. Clic k one of the f ollowing tabs: 4. In the list fi eld ne xt to the funct ion ke y you want to assign, select the VMB v oice memo functio[...]

  • Page 448

    448 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 V oice Mai lbox es on the PBX Vo i c e M e m o s Configuring and Using a Func tion K ey for Recording V oice M emos Using the T elephone to Configure the Function K ey f or Recordin g V oice Memos Requirements: – Basic kno wledge of the telephone and the r[...]

  • Page 449

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 449 Setting s Settings This secti on describes ho w to configure an d manage your t elephone. T opics – Bluetooth ( page 450) – Ethernet (page 462) – Provi ders and PBXs (page 486) – Accounts (page 532) – Sound (page 559) – Displa y and LED (page 573[...]

  • Page 450

    450 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Bluetooth Switching Bluetooth On/Off and Configuring It Bluetoo th Wireless Bl uetooth t echnology enab les y ou to connect a k e yboard, a headset, or a mobile phone, e.g. f or automated ca ll f orwardi ng. Data c an also be e xchanged betw een th[...]

  • Page 451

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 451 Setting s Bluetooth Switching Bluetooth On/Off and Configuring It 2. Select or clear the Bluetooth chec k bo x. 3. Clic k Save . If Bluet ooth is enabled , the icon app ears in t he displa y . 4. Enter the name of the de vice in the De vice name entry field [...]

  • Page 452

    452 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Bluetooth Configuring and Using a Function K ey for Bluetooth 3. T ap on Device name and then enter the name of the de vice in the entr y field. Y ou can mak e the f ollo wing entries: Note: If y ou do not enter a de vice name, t he def ault name c[...]

  • Page 453

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 453 Setting s Bluetooth Configuring and U sing a Function Ke y for Bluetooth Using the Conf iguration Mana ger to Configure the Function K ey f or Bluetooth Requirements: – Configurati on manager , opened with suffici ent authorisation 1. Open the Appli cation[...]

  • Page 454

    454 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Bluetooth Configuring and Using a Function K ey for Bluetooth 7. In the P ermission level list field, select o ne of the f ollowing opt ions: Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Configure [...]

  • Page 455

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 455 Setting s Bluetooth T ransmitting a P air ing Request 6. In the Operation list f ield, select one of the f ollowi ng options: 7. T ap on Assign . 8. T ap on Exit . T ransmitt ing a P airing Request Y ou must per f orm pairing with another Bluetooth de vice b[...]

  • Page 456

    456 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Bluetooth Accepting a P airing Reque st Note: Some de vices may hav e a fix ed Bluetooth PIN such as 0000 or 1234. If the other de vice has a fix ed PIN, enter this PIN. This completes the pairing of the de vices. Fur ther steps: – After p airing[...]

  • Page 457

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 457 Setting s Bluetooth Unpairing – After p airing, connect t he telephone and th e Bluetooth de vice, if necessary . Unpairing When you cancel the pairing with a de vice, you remo v e an existi ng link and all the pai ring data, such as the PIN is deleted. If[...]

  • Page 458

    458 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Bluetooth Breaking a B luetooth Connection 1. T ap on All apps > Settings > Bluetooth . 2. Under Bluetoot h devic es , tap on the name of the device wit h which you w ould like to set up the connection. Note: Y ou cannot connec t the telep ho[...]

  • Page 459

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 459 Setting s Bluetooth Selecting a De v ice for Bluet ooth Device Surveillance If Bluetooth de vice sur vei llance is enab led all the functions link ed with a Bluetooth de vice are perf or med. Y ou can enab le or disab le Blueto oth de vice surveillanc e as f[...]

  • Page 460

    460 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Bluetooth Switching the Link from the Bluetooth De vice to the Phone Lock On/Off Switching the Link fr om the Bluet ooth Device to the Phone Lock O n/Off If the lin k from the Bluetoot h de vice to the phone loc k is enab led, the phone l ock is au[...]

  • Page 461

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 461 Setting s Bluetooth Switching the Link from the Bluetooth Device to Call Forwarding On/ Off 4. T ap on Forwar ding destination and then enter the dest ination n umber in the entry field. Y ou can mak e the f ollo wing entries : Important: Enter telephone n u[...]

  • Page 462

    462 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Switching the DHCP Client On/Off Ethernet The Ethernet pro vides a co mbination of more than one computer and other co mmunication de vices. This enab les multip le users to access common re sources such as file s, printers , etc. Switchin[...]

  • Page 463

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 463 Setting s Ethernet Configuring the T elephone's IP Address M anually 2. Select or clear the DHCP check bo x. Configuring t he T elephone's IP Address Man ually The telephone's IP addre ss is used to uniquely id entify that tele phone on the ne[...]

  • Page 464

    464 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Configuring the Subnet Mask 2. T ap on IP address and then enter the IP address of the te lephone. Y ou can make the f ollowing ent ries: 3. T ap on OK . Configuring the Subnet Mask Y ou can configure the subnet mask as f ollo ws: • Usin[...]

  • Page 465

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 465 Setting s Ethernet Configuring a Gatew ay 2. T ap on Net mask and then enter the subnet mask in the entry field. Y ou can make the f ollowing ent ries: 3. T ap on OK . Configuring a Gatewa y A gate wa y is a PC or router tha t acts as an intermediar y betwee[...]

  • Page 466

    466 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Configuring the DNS Ser ver 1. T ap on All apps > Settings > Ethernet . 2. T ap on Gatewa y and then enter the IP address of th e gatew ay . Y ou can make the f ollowing ent ries: 3. T ap on OK . Configuring the DNS Ser ver The DNS s[...]

  • Page 467

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 467 Setting s Ethernet Configuring an HTTP Proxy 1. T ap on All apps > Settings > Ethernet . 2. T ap on DNS server 1 and then ent er the IP add ress of the D NS server . Y ou can mak e the f ollo wing entries: 3. T ap on OK . 4. If you want to confi gure a[...]

  • Page 468

    468 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Configuring an HTTP Proxy 3. Under Pr o xy settings , enter the HTTP pro xy in the Fully Qualified Domain Name entr y field. Y ou can m ake the f ollo wing entries: 4. Under Pr o xy settings , enter the correspondi ng por t nu mber (por t)[...]

  • Page 469

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 469 Setting s Ethernet Switching DiffServ On/Off Switching DiffS erv On/Off Y ou can use Di ffServ (Diff erentiat ed Ser vices Fl ag) to giv e pref erence to l anguage pac kages (V oIP) and t o achie ve bet ter v oice qual ity f or V oIP conv ersations. DiffServ[...]

  • Page 470

    470 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Configuring the RTP P or t 1. T ap on All apps > Settings > Ethernet . 2. T ap on Vo I P . 3. Select or clear the Quality of Service: Diff Serv (Differentiat ed Services) chec k bo x. 4. Only if DiffServ is enab led: Reboot the telep[...]

  • Page 471

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 471 Setting s Ethernet VLAN Using the T elephone to Config ure an R TP P ort Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps > Settings > Ethernet . 2. T ap on Vo I P . 3. T ap on smallest R TP por[...]

  • Page 472

    472 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Switching the VLAN On/Off and Configuring It • VLAN enabled, VLAN gate wa y disab led: The internal por t is placed in its own VLAN. The associated dat a pack ets are protected and tr anspor ted in this VLAN (tagged wit h the VLAN ID of [...]

  • Page 473

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 473 Setting s Ethernet Switching the VLAN On/Off and Configuring It 2. Under Virtual Local Area Netw ork settings , select or cle ar the VLAN internal por t check bo x. 3. Under Virtual Local Area Networ k settings , enter the VLAN ID f or the internal por t in [...]

  • Page 474

    474 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Switching the VLAN Gatew ay On/Off and Configuring It Switching the VLAN G atewa y On/Off and Configuring It Y ou can configure the VLAN gat ew ay an d enabl e/disab le it as f ollo ws: • Using the configur ation manager • Using the te[...]

  • Page 475

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 475 Setting s Ethernet VPN 3. Select or clear the VLAN gatew ay chec k box . 4. T ap on VLAN ID external port and enter the VLAN ID f or the e xter nal por t in the entry field. Y ou can mak e the f ollo wing entries : 5. T ap on OK . VPN A VPN (Vir tual Priv at[...]

  • Page 476

    476 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Saving an OpenVPN Cer tificate in the T elephone Y ou can sa v e an OpenVPN configur ation fil e as f ollows : • Using the configur ation manager Requirements: – Configurati on manager , opened with suffici ent authorisation – An Ope[...]

  • Page 477

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 477 Setting s Ethernet Switching OpenVPN On/Off 4. Clic k Save . 5. Clic k OK . The cer tificate is sa v ed in the telephone . Switching OpenV PN On/Off Y ou can s witch OpenVPN on or of f as f ollows: • Using the configur ation manager • Using the telephone[...]

  • Page 478

    478 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Opening the OpenVPN Log File 1. T ap on All apps > Settings > Ethernet . 2. T ap on VPN settings . 3. Select or clear the OpenVPN check bo x. Opening the OpenVPN Log File The OpenVPN log f ile rec ords all act ions carried out while [...]

  • Page 479

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 479 Setting s Ethernet Deleting the OpenVPN Configuration File Deleting the OpenVPN Configuration File The OpenVPN config uration file sa ved in the telephone can be deleted. Y ou can delete t he file as fol lows: • Using the configur ation manager • Using t[...]

  • Page 480

    480 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet IP Blacklist and Whitelist as Protection against Attacks from the I nter net Y ou can delete t he OpenVPN certificates as f ollows: • Using the configur ation manager • Using the telephone Using the Configurati on Manager to Delete Ope[...]

  • Page 481

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 481 Setting s Ethernet Switching IP Blackli st and Whitelist On/Off Notes: Switching IP B lac klist and Whitelist On/O ff If the telephone's IP blac klist is enabl ed, it then monit ors and e v aluates network-based access attempts , such as the n umber of [...]

  • Page 482

    482 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Viewing and Deleting IP Rest rictions Using the Configurati on Manager to Switch IP Blac klist and Whitelist On/Off Requirements: – Configurati on manager , opened with suffici ent authorisation 1. Open the Sett ings > Eth ernet > [...]

  • Page 483

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 483 Setting s Ethernet Configuring the IP Whitelist 2. Under IP bl acklis t , click on the IP addr ess to be deleted and clic k Delete . Using the T elephone to Vie w or Delet e IP Res trictions Requirements: – Basic kno wledge of the telephone and the require[...]

  • Page 484

    484 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Ethernet Configuring the IP Whitelist Notes: The telep hone suppor ts the I nter net protocol I Pv4 with a prefix length of 0 to 32 bits . The net prefix pro vides the net mask f or the IP address and deter - mines how man y IP addresses are av ail[...]

  • Page 485

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 485 Setting s Ethernet Configuring the IP Whitelist 3. T ap on IP ad dress and enter the IP addre ss. Y ou can make the f ollowin g entries: 4. T ap on OK . 5. T ap on Netw ork prefix (CIDR) and enter t he network pr efix. Y ou can mak e the f ollowing ent ries:[...]

  • Page 486

    486 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the IP Whitelist Pr o vider s and PBXs COMfortel 3200/3500 can operate i n a local network (LAN) as an A uersw ald-V oIP system telephone and/or as a standard V oIP telephone . Pro vider A V oIP pro vider is an Inter[...]

  • Page 487

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 487 Setting s Providers and PBXs Ne w Pro vide r/PBX New Provide r/P BX Some provider s/PBXs are already preconfi gured in the f actor y settings. In t otal y ou can configure up to 10 prov iders/PBXs. Y ou can create a new pr ovider/PBX as f ollo ws: • Using [...]

  • Page 488

    488 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Deleting a Provider/PBX Fur ther steps: – Make fur ther sett ings. Note: Y ou can obtain the data f or the settings either dir ectly fr om the pro vider or from suitab le lists in th e Internet. Deleting a Pr ovider/PBX Y ou c[...]

  • Page 489

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 489 Setting s Providers and PBXs Registering N ew Accounts 3. T ap on Delete . Registering New Accounts If required y ou can reregister the account wit h the provi der/on the PBX. Y ou can perf or m registr ation as f ollo ws: • Separatel y f or the pro vider [...]

  • Page 490

    490 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Selecting the T ype 1. Open the Sett ings > Pro viders & PBXs page . 2. In the l ine that contains the pro vider/PBX, cl ic k Confi gure . The provid er's/PBX's configur ation page opens . 3. Enter the name of t[...]

  • Page 491

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 491 Setting s Providers and PBXs Configuring a Domain – Configurati on manager , opened with suffici ent authorisation – A uerswald prof ile not selected 1. T ap on All apps > Settings > Provi ders & PBXs . 2. T ap on the name of the provider/ PBX.[...]

  • Page 492

    492 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the Registrar Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Config ure a Domain Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary[...]

  • Page 493

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 493 Setting s Providers and PBXs Configuring the R egistrar That is why you ma y need to se t up por t f orwardin g f or incoming SI P pack ets in the router f or the SIP por t set up in t he prov ider's/PBX' s configur ation. Important: Each time a po[...]

  • Page 494

    494 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the Registrar Y ou can configure the regi strar as follo ws: • Separatel y f or the pro vider or PBX • Using the configur ation manager • Using the telephone Using the Configurati on Manager to Configure the Re[...]

  • Page 495

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 495 Setting s Providers and PBXs Configuring the R egistrar Using the T elephone to Config ure the Regist rar Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – DNS server is configured 1. T ap on All apps > Settings &g[...]

  • Page 496

    496 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the Outbound Proxy Configuring t he Outboun d Pro xy The outboun d pro xy is an i nter mediate s er ver that pr ocesses all V oIP requests and connec- tions going to the pro vider (ex cept f or registrati on). Y ou c[...]

  • Page 497

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 497 Setting s Providers and PBXs Configuring the SIP Port – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Configure the Outbound Pr o xy Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – DN[...]

  • Page 498

    498 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the SIP P or t Note: A diff erent SIP por t must be specified f or each provid er/PBX.[...]

  • Page 499

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 499 Setting s Providers and PBXs Configuring the SIP Port Y ou can configure the SIP por t as f ollo ws: • Separatel y f or the pro vider or PBX • Using the configur ation manager • Using the telephone Using the Configurati on Manager to Configure the SIP [...]

  • Page 500

    500 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the SIP Session Timer Configuring the SIP Session Timer The telephone/PBX cannot te ll if the pro vider disrupts the call connecti on. The SIP session timer regularly chec ks whether the connection is stil l present.[...]

  • Page 501

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 501 Setting s Providers and PBXs Configuring the SIP T ranspor t Protocol Using the T elephone to Configure the SIP Session Timer Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps > Settings > Provi [...]

  • Page 502

    502 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the SIP T ranspor t Protocol Using the Configurati on Manager to Configure the SIP T ransport Prot ocol Requirements: – Configurati on manager , opened with suffici ent authorisation – Disab led SIPS 1. Open the [...]

  • Page 503

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 503 Setting s Providers and PBXs Switching SIPS On/Off and Configuring It Switching SIP S On/Off and Configuring It T o pre v ent anyone fr om listening in to V oIP conv ersations, y ou can encr ypt these connecti ons. The connecti on setup and ter mination, as [...]

  • Page 504

    504 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Switching SIPS On/Off and Configuring It • SIP account: Und er Cer tificate upload , click Select , sele ct th e re qui red fi le, click Open and cli ck Save . Fur ther steps: – Sav e you r settings bef ore yo u leav e the p[...]

  • Page 505

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 505 Setting s Providers and PBXs Configuring NA T T rav ersal Configuring NA T T rav ersal NA T (Network Address T ranslation) enab les you t o con vert a par ticular IP address tha t is used within a netw or k (e.g. a local netw or k) into a diff erent IP addre[...]

  • Page 506

    506 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring NA T T raversal Note: If Enabled i s selected : If there are prob lems with uni later al call connec- tion s, you s hou ld us e a S TU N s er ver (s ee Enabled wi th STUN ). 5. Under R TP NA T settings , select on e [...]

  • Page 507

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 507 Setting s Providers and PBXs Configuring the STUN Ser ver 5. In the SIP NA T traver sal list field, se lect one of the f ollowing opti ons: Note: If Enabled i s selected : If there are prob lems with uni later al call connec- tion s, you s hou ld us e a S TU[...]

  • Page 508

    508 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the STUN Ser ver Using the Configurati on Manager to Configure the STUN Server Requirements: – Configurati on manager , opened with suffici ent authorisation – DNS server is configured 1. Open the Sett ings > [...]

  • Page 509

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 509 Setting s Providers and PBXs Configuring NA T Keep Aliv e 4. T ap on STUN server . 5. T ap on STUN server IP/URL and then enter the STUN server in the entry field. Y ou can mak e the f ollowing ent ries: 6. T ap on OK . 7. T ap on STUN server port and then e[...]

  • Page 510

    510 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring Codecs 4. Select or clear the NA T keep alive check bo x. 5. T ap on NA T keep alive interva l (s) and then enter a v alue in the entry field. Y ou can mak e the f ollo wing entries: Note: Some pro viders loc k accou[...]

  • Page 511

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 511 Setting s Providers and PBXs Configuring Codecs Using the Configurati on Manager to Configure Codecs Requirements: – Configurati on manager , opened with suffici ent authorisation 1. Open the Sett ings > Pro viders & PBXs page . 2. In the l ine that[...]

  • Page 512

    512 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Switching Music o n Hold On/Off Switching Music on Hold On/Off If the music on hold option is select ed, the caller wil l hear music pla yed while w aiting f or the call to be ans wered. Y ou can s witch this function on or of f[...]

  • Page 513

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 513 Setting s Providers and PBXs Configuring DTMF Signalling 3. Under R TP settings , select or clear t he Music on hold chec k bo x. Configuring DTMF Signalling The signalling proced ure tells y ou how the DTMF signals are sent to the provi der . Y ou can confi[...]

  • Page 514

    514 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the Jitter Buffer Using the T elephone to Config ure DTMF Signa lling Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps > Settings > Provi ders & PBX[...]

  • Page 515

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 515 Setting s Providers and PBXs Configuring the J itter Buff er Using the Configurati on Manager to Configure the Jitt er Buffer Requirements: – Configurati on manager , opened with suffici ent authorisation le vell 1. Open the Sett ings > Pro viders &[...]

  • Page 516

    516 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring SRTP Configuring SRTP T o pre v ent anyone fr om listening in to V oIP conv ersations, y ou can encr ypt these connecti ons. The connecti on setup and ter mination, as well as t he signall ing, i s encrypted with SIP[...]

  • Page 517

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 517 Setting s Providers and PBXs Switching the Use of PBX Subscriber Num bers On/Off Using the T elephone to Config ure SRTP Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps > Settings > Provi ders [...]

  • Page 518

    518 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Switching the Us e of PBX S ubscriber Num bers On/Of f Using the Configurati on Manager to Switch the Use of PBX Subscribe r Num bers On/Off Requirements: – Configurati on manager , opened with suffici ent authorisation – Th[...]

  • Page 519

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 519 Setting s Providers and PBXs Enter ing Exchange Line A ccess Numbers Entering Exc hange Line Acces s Numbers The e xchange line acces s number is requir ed to request an e xternal line . Note: After y ou dial t he e xchange line access number , the e x terna[...]

  • Page 520

    520 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Entering Ke y pad Sequences 1. T ap on All apps > Settings > Provi ders & PBXs . 2. T ap on the name of the provider/ PBX. 3. Under Number settings , tap on Specia l number s . 4. T ap on Exchange line access number an[...]

  • Page 521

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 521 Setting s Providers and PBXs Entering Keypad Sequences Using the Configurati on Manager to Enter Ke ypad Sequences Requirements: – Configurati on manager , opened with suffici ent authorisation le vell 1. Open the Sett ings > Pro viders & PBXs page [...]

  • Page 522

    522 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the Evaluation of I ncoming SIP Mess ages Configuring the Evaluation of Incoming SIP Messages T o utilise the calli ng par ty numb er of inbound V oIP calls in the caller list f or calling bac k, you ha ve to con ver[...]

  • Page 523

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 523 Setting s Providers and PBXs Configuring the Evaluation of Incoming SIP M essages 5. In the Method of e valuati on type list field under Eval uation of incoming SIP me ssag e s , select the Standar d option. 6. On the tel ephone, check the s ettings by makin[...]

  • Page 524

    524 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the Evaluation of I ncoming SIP Mess ages Using the T elephone to Configure the Evaluati on of Incoming SIP Messages Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. Check the[...]

  • Page 525

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 525 Setting s Providers and PBXs Configuring the Presentation of S ubscriber N umbers (Out going) The names used f or the settings are equi val ent to the names used in the Wireshark prog ram. Networ k Pr ovided Number : Inbound n umber chec ked b y the network [...]

  • Page 526

    526 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the Presentation of Subsc riber Num bers (Outgoing) Important: If you are usi ng an Auer s wald PBX, the PBX specifies how subscriber n umbers are presented. The PBX ov erwrites manua l settings . Y ou can configure [...]

  • Page 527

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 527 Setting s Providers and PBXs Configuring the Presentation of S ubscriber N umbers (Out going) 4. Under Number presenation (outgoi ng) , sel ect one of the f ollo wing option s in the Format of own number list field: 5. Under Number presentation (out going) ,[...]

  • Page 528

    528 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the Presentation of Subsc riber Num bers (Outgoing) Notes: The User -defined option requi res additi onal settings: Fro m Settings f or creating the "F rom" header . P-Asserted-Identity Settings f or creati[...]

  • Page 529

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 529 Setting s Providers and PBXs Configuring the Presentation of S ubscriber N umbers (Out going) 6. T ap on Format of own number . 7. In the Format of own number list field, sel ect one of the f ollo wing opti ons: 8. T ap on Method f or calling line id entity [...]

  • Page 530

    530 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Providers and PB Xs Configuring the Network Interface T ype 11. In the Manner of number pres entation list field, select one of the f ollowi ng options: Notes: The User -defined option requi res additi onal settings : Fro m Settings f or creating t[...]

  • Page 531

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 531 Setting s Providers and PBXs Configuring the Network Interf ace T ype Using the Conf iguration Manager to Configure the Network Inte rface T ype Requirements: – Configurati on manager , opened with suffici ent authorisation 1. Open the Sett ings > Pro v[...]

  • Page 532

    532 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Creating an Account Accou nts Y ou can create up to 100 accounts wi th V oIP provider s or on PB Xs on y our telephone. How e ve r , bef ore you can g et the access data y ou need to make V oIP calls, y ou first need t o set up accounts w [...]

  • Page 533

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 533 Setting s Accounts Creating an Account Using the Configurati on Manager to Create an Account Requirements: – Configurati on manager , opened with suffici ent authorisation – At least one configur ed prov ider/PBX – Know ledge of t he internal tel ephon[...]

  • Page 534

    534 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Deleting an Ac count Fur ther steps: – Make fur ther sett ings. – Register the account . – Enable use of the account if necessary . – If neces sar y , enabl e the use of the telephone as a system telephone o n an A uers wald PBX. ?[...]

  • Page 535

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 535 Setting s Accounts Registering an Account 2. T ouch and hold t he name of t he account. 3. T ap on Delete Account . Registering an Account T o enable y ou to use an account you must register with the pro vider/on the PBX. Y ou can perf or m registr ation as [...]

  • Page 536

    536 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Enabling/Disabli ng Use of an Account Note: Y ou can also re gister all the account s together under Sett ings > Pro viders & PBXs . Fur ther steps: – Make fur ther sett ings. Enabling/Disab ling Use of an Account If the use of th[...]

  • Page 537

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 537 Setting s Accounts Entering an Account Nam e 1. T ap on All apps > Settings > Accounts . 2. In the Account ove rview , tap on the required acc ount. 3. Select or clear the Usage chec k box . Fur ther steps: – Make fur ther sett ings. Entering an Acco[...]

  • Page 538

    538 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Selecting a Provider/PBX Using the T elephone to Enter an Account Name Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps > Settings > Accounts . 2. In the Account ove rview , t[...]

  • Page 539

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 539 Setting s Accounts Selecting a Provider/PBX Using the Conf iguration Mana ger to Select a Pr ovider/PBX Requirements: – Configurati on manager , opened with suffici ent authorisation – At least one pro vider/ PBX profil e has alrea dy been set up 1. Open[...]

  • Page 540

    540 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Enabling/Disabli ng Use as a System T elephone Enabling/Disab ling Use as a System T elephone The telephone can be used as a system telephone on no more than one ac count and so control the f ollo wing functions in an A uers wald PBX: • [...]

  • Page 541

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 541 Setting s Accounts Enabling/Disabli ng Use as a System T elephone Using the Configurati on Manager to Enable Use as a System T elephone Requirements: – Configurati on manager , opened with suffici ent authorisation – Connection to one of the f ollo wing [...]

  • Page 542

    542 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Enabling Use as the Def ault Account 1. T ap on All apps > Settings > Accounts . 2. In the Account ove rview , tap on the required acc ount. 3. Select or clear the A uerswald s ystem telephone check bo x. The current account status i[...]

  • Page 543

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 543 Setting s Accounts Enabling Use as the Def ault Account 1. Open the Sett ings > Accounts p age. 2. In the line that con tains the required accoun t, clic k Configure . 3. Select the Default account (standar d) check bo x under Account settings . The Defau[...]

  • Page 544

    544 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Enter ing a Username f or an Account Entering a Username f or an Account Y our V oIP pro vider will suppl y you with y our username along with al l the other data y ou require to access y our accou nt. If y our telephone is connecte d to a[...]

  • Page 545

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 545 Setting s Accounts Enter ing a Pass word for an Account 1. T ap on All apps > Settings > Accounts . 2. In the Account ove rview , tap on the required acc ount. 3. T ap on the Username and then enter the user name (the internal telephon e number set in [...]

  • Page 546

    546 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Entering an Authentication ID 3. Under Account set tings , en ter the pass word in the Pass wor d entry field. Y ou can mak e the f ollo wing entries: Fur ther steps: – Make fur ther sett ings on th e configur ation p age. – Sav e you [...]

  • Page 547

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 547 Setting s Accounts Entering an Authentication ID Y ou can enter the authentication ID as f ollows: • Separatel y f or each account • Using the configur ation manager • Using the telephone Using the Configurati on Manager to Enter an A uthentication ID [...]

  • Page 548

    548 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Entering a Countr y and Ar ea Code 3. T ap on A uthenticati on ID and then enter t he authenticat ion ID in the ent r y field. Y ou can mak e the f ollowing ent ries: Note: Y ou should only enter something in this field if the V oIP provid[...]

  • Page 549

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 549 Setting s Accounts Entering a Countr y and Area Code 3. Under Country and area code , enter the area code of y our PBX site or the V oIP telephone n umber (with 0) assigned to it b y the V oIP pro vider in the Ar ea code entr y field. Y ou can mak e the f ol[...]

  • Page 550

    550 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Configuring the Connection T ype Note: Y ou can also enter the country code directly in t he Country code field (with 00, max. si x digits). How e v er , this input is o v erwritten as soon as y ou select a dif f erent country . Fur ther s[...]

  • Page 551

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 551 Setting s Accounts Entering a DDI Main Number Fur ther steps: – F or SIP trunking , enter the DDI main number . – Make fur ther sett ings on th e configur ation p age. – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Set th[...]

  • Page 552

    552 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Entering a DDI Main Number Using the Configurati on Manager to Enter a DDI Main Number Requirements: – Configurati on manager , opened with suffici ent authorisation le vell – Set connect ion type is SIP t runking 1. Open the Sett ings[...]

  • Page 553

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 553 Setting s Accounts Entering T elephone Numbe rs Entering T elephone Numbers Depending on whet her y ou ha ve select ed Standar d connection or SIP trunking as the connection type , this is where you input the internal telephone numbers (MSNs) or the ext en- [...]

  • Page 554

    554 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Entering T elephone Numbers Note: If y ou hav e selected t he SIP trunking connect ion type, y ou must specify her e whether the telep hone number in volv ed is the e xtension (DDI ) to the DDI main number , or a multiple subscriber tel ep[...]

  • Page 555

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 555 Setting s Accounts Create BLF Resource List Subscr iption 9. Select or clear the Default subscri ber number check bo x. 10. T ap on Subscriber n umber type (only activ e if the selected connecti on type is SIP trunking ). Note: If y ou hav e selected t he SI[...]

  • Page 556

    556 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Configuring the V oice Mailbox (SIP Account ) Using the T elephone to Create a BLF Resource List Subscription Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – Not oper ated on an A uersw ald PBX ?[...]

  • Page 557

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 557 Setting s Accounts Configuring the V oice Mailbox (SIP Account ) • Using the telephone Using the T elephone to Config ure the V oice Mailbo x Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – Not oper ated on an A u[...]

  • Page 558

    558 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Accounts Configuring the V oice Mailbox (SIP Account ) Note: This telephone n umber is used to f etch messages , b y pressing the message k ey and, i f required, a funct ion k e y to whi ch the MWI f unction is assigned. If you do not enter a telep[...]

  • Page 559

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 559 Setting s Sound Switching Silent Mode On/Off Sound The telephone uses so und to tell y ou about phone calls , notificat ions, alarms and selections on the displa y . Y ou can select the sounds y ou want, set their v olume and also mute specific sounds as req[...]

  • Page 560

    560 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Sound Setting the V olume Using the T elephone to Switch Silent Mode On/Off Requirements: – Basic kno wledge of the telephone 1. T ap on All apps > Settings > Sound . 2. Under General , select o r clear the Silent mode check bo x. Setting t[...]

  • Page 561

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 561 Setting s Sound Setting the Headset Microphone Gain Using the T elephone to Set the V olume Requirements: – Basic kno wledge of the telephone – Silent mode s witched off 1. T ap on All apps > Settings > Sound . 2. Under General , t ap on Vo l u m e[...]

  • Page 562

    562 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Sound Setting a Default Ringtone Using the T elephone to Set the Headset Micr ophone Gain Requirements: – Basic kno wledge of the telephone 1. T ap on All apps > Settings > Sound . 2. Under General , t ap on Gain heads et microphone . 3. T [...]

  • Page 563

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 563 Setting s Sound Identifying Different T ypes of Calls Using the T elephone to Set a Default Rington e Requirements: – Basic kno wledge of the telephone 1. T ap on All apps > Settings > Sound . 2. Under Incoming call s , tap on Default r ingtone . 3. [...]

  • Page 564

    564 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Sound Setting a Call T ype-dependent Ringtone Priority List for Exter nal Calls 1. Sound that is set i n the telephone book, if the caller can be identifi ed as a telephone book entr y 2. Sound set f or a c er tain account n umber , if this n umber[...]

  • Page 565

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 565 Setting s Sound Setting a Group-dependent Ringtone • InterC om calls • W ake-up calls • Door calls Y ou can assign a call type-dependent ringtone as f ollo ws: • Using the configur ation manager • Using the telephone Using the T elephone to Set a C[...]

  • Page 566

    566 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Sound Setting a Group-dependent Ringtone 1. Open the Sett ings > Sound page. 2. Under Settings f or special gr oups , click Configure in t he line of t he required g roup. 3. In the Group n umber entr y field, enter t he number . Y ou can make t[...]

  • Page 567

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 567 Setting s Sound Switching Silence on User Proximity On/Off (only COMfor tel 3500) Switching Sil ence on User Pr o x im ity On/Off (only COMfort el 3500) If the silence on user pro ximity f unction is s witched on, the ringtone gener ated b y a hand gesture m[...]

  • Page 568

    568 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Sound Switching A udible Selection On/Off Switching A udible Selection On /Off If the A udible se lection function is s witched on y ou hear a so und when you mak e a selection on screen. Y ou can s witch audib le selection on/off as f ollo ws: •[...]

  • Page 569

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 569 Setting s Sound Configuring and Using a Function K ey f or the Ringtone The diff erence between this fu nction and the do-not-distur b function on the PBX is that y ou can still recei ve phon e calls here . How ev er , y ou are not notified about calls with [...]

  • Page 570

    570 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Sound Configuring and Using a Function K ey for the Ringtone Using the Configurati on Manager to Conf igure and Use a Function Ke y f or the Ringtone Requirements: – Configurati on manager , opened with suffici ent authorisation 1. Open the Appli[...]

  • Page 571

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 571 Setting s Sound Configuring and Using a Function K ey f or the Ringtone 7. In the P ermission level list field, select o ne of the f ollowing opt ions: Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Configure [...]

  • Page 572

    572 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Sound Configuring and Using a Function K ey for the Ringtone 6. In the Operation list f ield, select one of the f ollowi ng options: 7. T ap on Assign . 8. T ap on Exit . toggl e : Press a ke y to enabl e or disab le the ringtone on or off dependen[...]

  • Page 573

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 573 Setting s Display and LED Setting the Brightness of the T ouchscreen Displa y and LED Y ou can configure the teleph one to suit the needs of the user b y setting the displa y and the LED . Setting the Brightness of the T ouchscreen Y ou can adapt the br ight[...]

  • Page 574

    574 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Displa y and LED Setting the Sensit ivity of the Proximity Sensor (only COMforte l 3500) Using the T elephone to Set the Brightness of the T ouchscreen Requirements: – Basic kno wledge of the telephone 1. T ap on All apps > Settings > Displ[...]

  • Page 575

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 575 Setting s Display and LED P ower Sa ve Mode and Screen Loc k 3. T ap on OK . P ower Sa ve Mode and Screen Loc k In pow er sa ve mode , the backgr ound lighting of the touch screen is dimmed and the LEDs are inactiv e (ex ception: the message LED b links f or[...]

  • Page 576

    576 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Displa y and LED Switching Configuration-dependent Screen Lock wit h P ower Sav e Mode On/Off Using the Configurat ion Manager to Config ure A utomatic Screen Loc k with P ower Save Mod e Requirements: – Configurati on manager , opened with suffi[...]

  • Page 577

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 577 Setting s Display and LED Switching Configuration-dependent Screen Loc k with P ower Sav e Mode On/Off Using the Configurati on Manager to Configure Configurati on-dependent Screen Loc k with P ower Sa ve Mode Requirements: – Configurati on manager , opene[...]

  • Page 578

    578 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Displa y and LED Switching Off the T ouchscr een in P ower Sav e Mode Switching Off the T ouchscreen in P ower Sa ve Mode Y ou can let the touchs creen s witch off automatically and completely i n pow er sav e mode, f or e xample in situations wher[...]

  • Page 579

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 579 Setting s Display and LED Configuring and Using a Fun ction Ke y for Po wer Sav e Mode and Screen Lock – Configurati on manager , opened with suffici ent authorisation 1. Open the Appli cations > Function keys page . 2. In the Ke y selection list field,[...]

  • Page 580

    580 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Displa y and LED Switching Off Screen Lock Using the T elephone to Configure the Function K ey f or Po wer Save Mode and Screen Lock Requirements: – Basic kno wledge of the telephone 1. T ap on All apps > Function ke ys . 2. Press the function[...]

  • Page 581

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 581 Setting s Display and LED Configuring the M essage Key LED Requirements: – Basic kno wledge of the telephone – Screen lo c k with phone l ock: Phone loc k pass word 1. Press an y ke y on the telephone (apar t from the funct ion k eys ). This disab les th[...]

  • Page 582

    582 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Displa y and LED Configuring the Display LED (only COMf or tel 3500) 2. Under Message LED , sel ect one of the f ollow ing option s: Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Configure the LED f[...]

  • Page 583

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 583 Setting s Display and LED Configuring the Displa y LED (only COMfortel 3500) Y ou can configure the displa y LED as f ollo ws: • Via the c onfigurati on manager • Using the telephone Using the Configurati on Manager to Configure the LED f or the Displa y[...]

  • Page 584

    584 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Displa y and LED Configuring the Display LED (only COMf or tel 3500) Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Configure the LED f or the Displa y Requirements: – Basic kno wledge of the telep[...]

  • Page 585

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 585 Setting s Privacy and Security Resetting to F actor y Settings Priv acy and Security The privacy and securit y settings enab le you to manage personal data, to configure the call log and to configure the scr een and phone lock . In addition, you can mak e va[...]

  • Page 586

    586 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Privacy and Security Switching Call Logging On/Off Note: All of y our personal inf or mation and any do wnloaded applications will be era sed. It is im possib le to r e verse thi s action. Fur ther steps: – Put the telephone i nto service (see Co[...]

  • Page 587

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 587 Setting s Privacy and Security Switching Call Logging On/Off F or inc oming call s you can also set whi ch calls ar e to be sa v ed in th e call log: • Unkno wn calls • External calls • Internal calls • Alar m ca lls • Door calls • Other calls Y [...]

  • Page 588

    588 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Privacy and Security Configuring the Phone Lock (Entering a P assw ord/PIN) Using the T elephone to Switch Call Lo gging On/Off Requirements: – Basic kno wledge of the telephone 1. T ap on All apps > Settings > Privac y & security . 2. [...]

  • Page 589

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 589 Setting s Privacy and Security Disabling the Phone Lock Requirements: – Basic kno wledge of the telephone 1. T ap on All apps > Settings > Privac y & security > Phone loc k . 2. If a pass word/PIN has al ready been specif ied f or the phone lo[...]

  • Page 590

    590 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Privacy and Security Device Administrators 1. T ap on All apps > Settings > Privac y & security > Phone loc k . 2. Enter the pass word7PIN and tap on OK . 3. T ap on No phone loc k . Device Admi nistra tors vice administ rators are app[...]

  • Page 591

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 591 Setting s Privacy and Security Secure Creden tials Secure Cr edentials Y ou can gr ant applicatio ns access to the credenti al stor age on the tele phone. Encrypted cer ti- ficates can be sa ved in t he credential stor age, along with thei r associated pass [...]

  • Page 592

    592 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Privacy and Security Entering a P assword f or the Credential Storage Note: Only those certificates not y et sav ed in the telephone will be displa yed. 3. Enter the pass word of the cer tificate . 4. T ap on OK . 5. Enter a name f or the c er tifi[...]

  • Page 593

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 593 Setting s Privacy and Security Clear Storage Clear Storage All cer tificates and cred entials sa ved in the credenti al storage can be delet ed, as can the storage' s pass word. Y ou can delete t he contents of the s torage as f ollows: • Using the te[...]

  • Page 594

    594 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Privacy and Security Configuring Permissions f or Settings Configuring P ermissions f or Settings The settings y ou can select i n All apps > Setti ngs can be loc ked agai nst unauthorised use . T o displa y these loc k ed setti ngs in the selec[...]

  • Page 595

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 595 Setting s Privacy and Security Configuring Permissions for Functions 3. In th e list fi eld, sel ect one of the f ollo wing options: Configuring P ermissions f or Functions The settings y ou can select in All apps > Functions can be lo ck ed against unaut[...]

  • Page 596

    596 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Privacy and Security Configuring P er missions for F unctions Using the T elephone to Config ure P ermissions f or Functions Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps > Settings &g[...]

  • Page 597

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 597 Setting s Applications Installing Applications Appl ication s Y ou can manage applications and displa y details about the appli cations install ed on your telephone and i ts activ e ser vices e.g. stor age use and the correspondi ng applicatio n modules. Y o[...]

  • Page 598

    598 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Applications P er mitting the I nstallation of Applications of Unknown Or igin Using the T elephone to P ermit Instal lation of Appl ications Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps[...]

  • Page 599

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 599 Setting s Applications Managing Applications Using the Conf iguration Manager to P ermit Instal lation of Applic ations of Unknown Ori gin Requirements: – Configurati on manager , opened with suffici ent authorisation – P er mitted i nstallati on of appl[...]

  • Page 600

    600 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Applications Managing Running S er vices 1. Press the Men u ke y . 2. T ap on Manage applicatio ns . The Manage applic ations page opens. F or more inf or mation, see t he Settings > Applications > Managing Memor y Use chapter . Managing Runn[...]

  • Page 601

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 601 Setting s Applications Managing Memo r y Use Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. Press the Men u ke y . 2. T ap on Manage applicatio ns . The Manage applic ations page opens. The pag e contains f our tabs[...]

  • Page 602

    602 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Applications Configuring Options for Application De velopment •E x i t : Ends an active service. • Report: Sends a repor t to a de v eloper about a f aulty appl ication. Note: Under Services and Pr ocesses y ou will see more detailed inf or mat[...]

  • Page 603

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 603 Setting s Synchronising Switching Background Data Synchronisation On/Off Synchr onising Synchronising enab les you to compare data betw een the telephone and diff erent synchroni- sation sources , e.g. PBXs or provi der ser v ers. Y ou can specif y which ac [...]

  • Page 604

    604 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Synchronising Switching Automatic Synchronisation On/Off Switching A utomatic Synchr o nisation On/Off If the automatic s ynchronisation function is s witched on, the applicat i ons can s ynchronise your data automati cally at any time. If the auto[...]

  • Page 605

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 605 Setting s Synchronising Synchronising an Account Manually 3. Under Synchr onisation , s elect or clear the check box f or the required account element. Note: If the synchronising function is s witched off , any dat a that has al ready been synchr onised is n[...]

  • Page 606

    606 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Synchronising Creating an Account Creating an Account Y ou can use sev eral accounts on y our telephone. Y ou can create an account manually , or with the help of the applicat ion that uses an account, depending on the account typ e. F or exampl e [...]

  • Page 607

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 607 Setting s Synchronising Deleting an Account 3. T ap on Remove a ccount . Note: If y ou delete a n account, the messages, con tacts and other data associated with it are also deleted fr om the telephone. A dialogue in which y ou confirm the deletion opens. 4.[...]

  • Page 608

    608 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Language and Ke yboard Configuring the Language on the T elephone Langua g e and Ke yboar d Y ou can configure the telephone to suit the pa r ticular lo cal language b y setting the language f or the displ a y and the k eyboard. Y ou can also cre a[...]

  • Page 609

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 609 Setting s Language and Ke yboard Setting up a Dictionary Setting up a Dictionary Y ou can set up a dictionar y f or yo ur telephone . All the wor ds contained in the dic tionary are used f or the f ollo wing functions under Select application > Settin gs [...]

  • Page 610

    610 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Language and Ke yboard T elephone Ke yboard Settings • P op-up on key press : T ap on a k ey on th e Android ke yboard to briefly display the sele cted charact er in a larger f ont size . • T ouch to correct wo rds (o nly in c onnection wi th U[...]

  • Page 611

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 611 Setting s Date and Time Setting the Date and T ime Manually Date a nd Time The telephone's stat us line displa ys the date and time. If the telephone is in its idl e state , the date and ti me are als o displa yed on the touchscreen. The date and time a[...]

  • Page 612

    612 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Date and Time Setting the Date and Time Manually • Use 24-hour f ormat check box not selected: 5. If y ou ha ve c leared the Use 24-hour f ormat chec k bo x, you sh ould then select the AM or PM option, i n the Time l ist fiel d, to s pecify whet[...]

  • Page 613

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 613 Setting s Date and Time Switching A utomatic Update of the Phone Time ov er the Network On/Off Switching A utomatic Update of the Phone Time over the Network On/O ff If y ou ha ve i nput a time ser ver (NTP se r ver) address an d enabl ed the automatic ti me[...]

  • Page 614

    614 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Date and Time Configuring the Time Zone 3. T ap on NTP server and then enter the IP address of a time server in the entr y field. 4. T ap on OK . Configuring the Time Zone Y ou should set the cor rect time z one so that all da ta with a time stamp [...]

  • Page 615

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 615 Setting s Date and Time Switching 24-hour Form at On/Off Switching 24-hour Format On/Off The time can be displ ay ed in tw o diff erent f or mats: • 24-hour f or mat: Hours are represented b y the digits 0 to 23. • 12-hour f or mat: Hours are represented[...]

  • Page 616

    616 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Date and Time Configuring the Date Format 2. Select or clear the Use 24-hour f ormat chec k bo x. If y ou ha ve c leared the Use 24-hour f ormat and NTP (Netw ork Time Proto col) check bo x es, the additional AM and PM butt ons are displa yed under[...]

  • Page 617

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 617 Setting s Emergency Numbe rs Creating Emergency Numbers Emer g enc y Number s Even after the scre en loc k with phone lock has been activ ated, i t is sti ll possib le to initi ate emergency calls (di alling of emergency n umbers entered in the telepho ne/in[...]

  • Page 618

    618 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Emergency Numb ers Creating Emergency Numbers 5. T ap on Name of emer gency number and enter the name of the number in the entr y field. Y ou can mak e the f ollo wing entries : 6. T ap on OK . 7. T ap on Account to use and select an account to ass[...]

  • Page 619

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 619 Setting s Location Setting the Location Location Some applicat ions and w ebsites r equire the l ocation of the tel ephone (GPS coor dinates) to enabl e them to e x ecute location-specif ic funct ions. Y ou can set the l ocation in t he telephone s o that y [...]

  • Page 620

    620 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s Location Setting the Location Using the T elephone to Config ure the Locat ion Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps > Settings > My location . 2. T ap on Latitude and enter[...]

  • Page 621

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 621 Setting s T elephone I nf orm ation Display ing T elephone Inf or m ation T e lephone Inf ormation If required y ou can display detailed inf or mation about y our telephone: • Legal inf or mation (Open Source licenses ) • Hardw are (po wer sup ply , seri[...]

  • Page 622

    622 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s T elephone Information Displa ying T elephone Information 1. T ap on All apps > Settings > A bout this phone . 2. If required , tap on the name of an item of telephone inf or mation in the selec tion list.[...]

  • Page 623

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 623 Setting s IP Camera Configuring an IP Camera IP Camera The COMfortel 3200/3500 suppor ts the connection of IP cameras , f or e xample to monitor and control d oor stati ons. Y ou can displ a y an I P camer a as f ollo w s: • Using the IP camera appli catio[...]

  • Page 624

    624 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s IP Camera Deleting an IP Ca mera 2. Clic k New . The configur ation page f or the IP camera opens . Fur ther steps: – Make fur ther sett ings on th e configur ation p age. – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elepho[...]

  • Page 625

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 625 Setting s IP Camera Entering an IP Camera Nam e 1. Open the Sett ings > IP camera page . 2. Clic k the name of the IP camer a y ou wan t to del ete . 3. Clic k Delete . The sele cted IP camer a is deleted. Using the T elephone to Delete an IP Camera Requi[...]

  • Page 626

    626 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s IP Camera Configuring the IP Address of an IP Cam era 3. Enter a name in the Name e ntr y fiel d. Y ou can make the f ollowi ng entries: Fur ther steps: – Sav e you r settings bef ore yo u leav e the pa ge. Using the T elephone to Enter an IP Cam[...]

  • Page 627

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 627 Setting s IP Camera Switching the Full Screen Mode On/Off 2. In the line that contai ns the required IP camer a, clic k Configure . 3. Enter the IP address/URL of the IP camera in the IP/URL entry field. Y ou can m ak e the f ollo wing: Fur ther steps: – S[...]

  • Page 628

    628 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s IP Camera Switching the Full Screen Mode On/Off Y ou can s witch the ful l screen mode on or of f as f ollo ws: • Using the configur ation manager • Using the telephone Using the Configurati on Manager to Switch the Full Scre en Mode O n/Off Re[...]

  • Page 629

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 629 Setting s IP Camera Configuring the Image Scale Configuring the Image Scale Y ou can configure the scale of the image and reduce or enlarge the image in this wa y . Y ou can configure the image scale a s foll ows : • Using the configur ation manager • Us[...]

  • Page 630

    630 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s IP Camera Switching Image Centring On/Off Switching Ima g e Centring On/Off If image centring is s witched on, th e displa yed section is shown at the centre . If image centring is s witched off , the displa yed section is shown starting in the upp[...]

  • Page 631

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 631 Setting s IP Camera Configuring the Image F requency Configuring the Image Frequency Y ou can configure the image frequency . The image frequency de ter mines the number of images which the IP camer a transmits t o the tel ephone e very second/min ute. Y ou [...]

  • Page 632

    632 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s IP Camera Enter ing a Username f or an IP Camera 3. T ap on Image frequenc y and sel ect the required i mage frequency in the list f ield: Note: If only one image has been select ed, only one image wi ll be displa yed, the displa y will not be upda[...]

  • Page 633

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 633 Setting s IP Camera Enter ing a Pass word for an IP Camera Using the T elephone to Enter a U sername f or an IP Camera Requirements: – Basic kno wledge of the telephone 1. T ap on All apps > Settings > IP camera . 2. T ap on the name of the IP camera[...]

  • Page 634

    634 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s IP Camera Configuring the Function Ke y for an IP C amera Using the T elephone to Enter a P ass wor d for an IP Camera Requirements: – Basic kno wledge of the telephone 1. T ap on All apps > Settings > IP camera . 2. T ap on the name of the[...]

  • Page 635

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 635 Setting s IP Camera Configuring the Function K ey for an IP Camera Note: K ey s 16 to 105 are not a vailab le until y ou connect COMf or tel Xtension300 ke y ext ension modules (not included in the sc ope of deliv er y) to the telephone . 3. Clic k one of th[...]

  • Page 636

    636 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s IP Camera Configuring a Link Between an IP Camera and a Cont act Using the T elephone to Configure a Function K ey f or an IP Cam era Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary 1. T ap on All apps > Fu[...]

  • Page 637

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 637 Setting s IP Camera Configuring a Link B etween an IP Camera and a Contact By sending DTMF signals y ou can open a door and s witch on the co rresponding stai rwell l ight (link betw een IP camera and door stat ion in the telephone book). Y ou can configure [...]

  • Page 638

    638 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Setting s IP Camera Configuring the IP Camera Control Configuring the IP Camera Control Y ou can use the di rectional pad of the teleph one to control PTZ cameras (pan- tilt-z oom cameras) wit h swi ve l and zoom functi ons. Note: T o control the camera y ou[...]

  • Page 639

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 639 Setting s IP Camera Configuring the IP Camera Control 5. T ap on OK . Zoom out : Demagni fies th e image when y ou press the minus ke y . Example: http: //root:pass@1 92.168.0.240/cam-cgi/com/pt z.cgi?z oom=1 OK key : Swi vel s the camer y to a pre-defined p[...]

  • Page 640

    640 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Ser vice and Maintenance This chapter describes fu nctions t hat are use ful in a v ar iety of situations , including s er vicing. The y include functions fo r deleting, saving and res toring data, either if a dis ruption occurs , or [...]

  • Page 641

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 641 Service and Mainte nance Data Backup Creating a Backup Data Bac kup During a data backup , a backup file is creat ed that contains the configurat ion and/or other data and settings f or the telephone . Creating a Bac kup Each time a bac kup is perf or med, a[...]

  • Page 642

    642 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Data Bac kup Restoring a Backup The Create bac kup dialogue opens. 3. Enter a f ile name or ac cept the suggested file name . Y ou can mak e the f ollowing entries: 4. T ap on OK . The backup fi le is sa ved on the USB memor y stic k.[...]

  • Page 643

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 643 Service and Mainte nance Data Backup Restoring a Backup Using the T elephone to Sa ve a Bac kup in the T elephone Requirements: – Basic kno wledge of the telephone – A USB memory stick must be pl ugged into the USB port – A backup file sa ved on a USB [...]

  • Page 644

    644 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Update and Provisioning Update and Provisioning V ariants Update and Pr ov isioning Update An update in volv es installing a ne w ver sion of the fi r mware to sol v e probl ems and integ rate ne w f eatures . Here, the dev ice sets u[...]

  • Page 645

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 645 Service and Mainte nance Update and Provisioning T r iggering a Manual Update T rigger ing a Manua l Updat e If no update server is a vailab le, you can trigger an update by loadi ng a fir mware file onto the telephone from y our hard disk or a USB memor y s[...]

  • Page 646

    646 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Update and Provisioning T r iggering a Manual Update 4. Clic k Save . The system displa ys the message Please wait, fi rmware is being updated . As soon as t he firmware has been installed in the telephone , a windo w opens. 5. T o ac[...]

  • Page 647

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 647 Service and Mainte nance Update and Provisioning Configuring the S chedule for Updates and Provisioning 3. T ap on Update . A dialogue opens as soon as the firmware file has been loaded onto the telephone . 4. T ap on Restart now to activ ate the new fi r mw[...]

  • Page 648

    648 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Update and Provisioning Configuring the Schedule for Updates and Pro visioning 2. In the Time ent r y field, under Sc hedule , enter the requi red time. Y ou can m ak e the f ollowing ent ries: 3. In Schedul e , select or clear the ch[...]

  • Page 649

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 649 Service and Mainte nance Update and Provisioning Entering the Address of the Provisioning Ser ver Entering the Address of the Pr ovisioning Server T o set up automatic provi sioning of the configurati on data you mus t enter the address of th e pro visioning[...]

  • Page 650

    650 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Update and Provisioning Switching A utomatic Provisioning On/Off Switching A utomatic Pro visioning On/Off During automatic pro visioni ng the confi guration da ta is automatically l oaded onto th e telephone from the pr ovisi oning s[...]

  • Page 651

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 651 Service and Mainte nance Update and Provisioning T r iggering a Provisioning T est – A schedule is configured in Settings > Update & pr ovisioni ng – The address of the pro visioning ser v er mus t be enter ed in Sett ings > Updat e & pr ov[...]

  • Page 652

    652 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Update and Provisioning Entering t he Address of the Update Ser ver Important: As soon as you tap on Pr ovisioning t est , this ma y delete the e xisting configur ation and firmware data, whi ch will then be re placed b y new data. Th[...]

  • Page 653

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 653 Service and Mainte nance Update and Provisioning Configuring Automatic Update via the Updat e Ser ver 2. In the Update server URL entry field, under A utomatic Update , ent er the address of the update server . Y ou can mak e the f ollo wing entries: Fur the[...]

  • Page 654

    654 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Update and Provisioning Configuring A utomatic Update via the Update Ser ver Using the Configurati on Manager to Aut o maticall y P erform an Update via the Update Server Requirements: – Configurati on manager , opened with suffici [...]

  • Page 655

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 655 Service and Mainte nance Update and Provisioning T r iggering an Update T est Using the T elephone to Au tomaticall y Perf orm an U pdate via the Update Server Requirements: – Basic kno wledge of the telephone and the required PIN, if necessary – The PBX[...]

  • Page 656

    656 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Update and Provisioning T r iggering an Update T es t Y ou can trigger an update t est as f ollo ws: • Using the configur ation manager • Using the telephone Using the Configurati on Manager to T rigger an Update T est Requirement[...]

  • Page 657

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 657 Service and Mainte nance Update and Provisioning T r iggering an Update T est Fur ther steps: –After a firmware update y ou usually require a ne w ve rsion of the inst ructions. Current instruc- tions c an be f ound in the internet (see www .auerswal d.de [...]

  • Page 658

    658 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Update and Provisioning Restoring Previous Firm ware Fur ther steps: –After a firmware update y ou usually require a ne w ve rsion of the inst ructions. Current instruc- tions c an be f ound in the internet (see www .auerswal d.de u[...]

  • Page 659

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 659 Service and Mainte nance Storage Removing and Providing an SD Card Stora g e The telephone is supplied with an SD card on which additi onal multimedia files and downloads from applic ations can be sa ved. SD cards with a capaci ty of betw een 2 GB and 32 GB [...]

  • Page 660

    660 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Storage Formatting an SD card Formatting an SD car d If the SD card ne eds to be replaced, the ne w SD card must be f or matted with a compat ible file system. Note: While t he inser ted SD card is b eing formatted, all data present o[...]

  • Page 661

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 661 Service and Mainte nance Shutting Down and Rebooting t he T elephone Formatting an SD c ard Shutting Do wn and Rebooting the T elephon e It is possib le to tur n the telephone off completel y . T o do this, it can be shut do wn like a computer . If required,[...]

  • Page 662

    662 COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 Service and Maintenance Service Data Recording a S er vice Data Log Service Data Y ou can record diff erent typ es of data logs in c ase the telephone malfunct ions. These logs can then be f orwarded to the rele v ant depar tments (Ser vice, De vel opment) f[...]

  • Page 663

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Configuration V04 09/2013 663 Service and Mainte nance Serv ice Data Recording the Network Data Stream The recorded network data stream may contain the f ollo wing components: • Data strea m s of other computers i n the net work • Connection data set s with destinati on, source , and[...]

  • Page 664

    664 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x Index A account ................ ............. .................... ............. ............. ............ ............. ............. ............. ......... 532 account name ......................... .................... ............. ............[...]

  • Page 665

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 665 Inde x announcements ( InterCom) ............... ................... ............. ............. ............. ............. ............. .. 231 announcements bef ore ans wering function ke y ................ ............. ............. ............. .....[...]

  • Page 666

    666 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x ans wering machine (continued ) outgoing mail ser v er , username .............. ............. ............ ............. ............. ............. ......... 335 pla yback, automat ic ............... .................... ............. ............ .[...]

  • Page 667

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 667 Inde x applications (continued) management .............. ............. ............. ............. ............. ............. ............. ............. ............. .. 599 managing ................... ............. ............. ............. .........[...]

  • Page 668

    668 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x B back k ey ...................... ............. ............. ............. ............. ............ ............. ............. ............. ........... 33 backup creating ................. ............. ............. ............. ............. [...]

  • Page 669

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 669 Inde x C call ........................ ............. ............. ............. ............. ............. ............. ............. ........... ............... .... 96 accepting .............. ............. ............. ............. ............. ...[...]

  • Page 670

    670 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x call f orwar ding e xt. tel. nos. function ke y ................ ............. ............. ............. ............. ............. ............. ............. ............. .. 173 call f orwar ding f or subscribers function ke y ................ .[...]

  • Page 671

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 671 Inde x caller li st ..................... ............. ............. ............. ............. ............ ............. ............. ............. . 1 14, 134 dialli ng ........... ............. ............. ............. ............. ..............[...]

  • Page 672

    672 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x configur ation s witching ....................... ............. ............. ............ ............. ............. ............. ......... 188 function ke y ... .................... ............. ............. ............. ............ ..........[...]

  • Page 673

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 673 Inde x D data bac kup .. ............. ............. ............. ............. ................... ............. ............. ............. ............. . .6 4 1 data compa rison ........ ............. ............. ............. ................... ...[...]

  • Page 674

    674 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x displa y areas .............. ............. ............. ............. ............. ............ ............. ............. ............. ......... .. 41 miniature vi e w ............ ............. ............. ............. ............. ........[...]

  • Page 675

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 675 Inde x E element adding ................... ............. ............. ............. ............. ............ ............. ............. ............. .... ... .... 44 deleting .......... ............. ............. .................... ............. ..[...]

  • Page 676

    676 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x Ethernet ......... ............. ............. ............. ............. ............. ................... ............. ............. ....... ...... .. 462 e xchange Activ eSync account configuring ................. ............. ............. ....[...]

  • Page 677

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 677 Inde x F f actor y settings , resetting ................... ............. ............. ............ ............. ............. ............. ......... 585 f a v ourites contact .................. ............. ............. ............. ............. ...[...]

  • Page 678

    678 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x function k ey (con tinued) macro ............. ............. ............. ............. ............. ............. ............. ............. ............. ......... .... .. 245 pic k-up .................. ............. ............. ............. [...]

  • Page 679

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 679 Inde x G gate wa y configuring ................. ............. ............. ............. ............. ............. ............. ............. ............. .. 465 GPS coordinates .......................... ............. .................... ...........[...]

  • Page 680

    680 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x H hands-free cal ling ......................... ............. ............. ............. ............. ............. ............. ............. .. 109 Inte rCom .............. ............. ............. ............. ............. ............ ....[...]

  • Page 681

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 681 Inde x I icon configur ation manager ................. ............. ............. ............ ............. ............. ............. ........... 70 help windo w ............... ............. ............. ............. ............. ............. .....[...]

  • Page 682

    682 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x IP b lac klist ........................ ............. ............. ............. ............. ............. ................... ............. ..... .... 480 on/off ..................... ............. ............. ............. ............. .......[...]

  • Page 683

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 683 Inde x J jitt er buf fer ........................ ............. ............. ............. ............. ............. ............. ............. ........... .... 51 4[...]

  • Page 684

    684 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x K ke yboard ........ ............. ............. ................... ............. ............. ............. ............. ............. ........ ..... .. 608 ke yboard (Android) ...................... ............. ............. ............. .....[...]

  • Page 685

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 685 Inde x L language .............. ............. ............. ............. ............. ................... ............. ............. ............. .. ....... 608 configur ation manager ....................... ............. ............. ............. ..[...]

  • Page 686

    686 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x logging out of all g roups function ke y ................ ............. ............. ............. ............. ............. ............. ............. ............. .. 219 logging the network data stream .......................... ............. .[...]

  • Page 687

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 687 Inde x M macro ................... ............. .................... ............. ............. ............ ............. ............. .......... .. ........ .. 244 function ke y ... .................... ............. ............. ............. .......[...]

  • Page 688

    688 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x N NA T configuring tr av ersal .............. ............. ............. ............. ............. ............. ............. ............. .. 505 set K eep Aliv e ...... ............. ............. ............. ............. ................... [...]

  • Page 689

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 689 Inde x O onscreen k eyboar d (Android) settings ................. ............. ............. ............. ............. ............ ............. ............. ............. ...... ... 609 operati ng instructions telephone ................... ...........[...]

  • Page 690

    690 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x P pass word defining (credenti al stor age) .............. ............. ............. ............. ............. ............. ............. .. 592 PBX ................ ............. ............. ............. ............. ............. ..........[...]

  • Page 691

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 691 Inde x pow er dialling ................... ............. ............. ............. ............. ............. ............. ............. ............. .. 2 55 cancelli ng ................... ............. ............. ............. ............. ......[...]

  • Page 692

    692 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x provi der (cont inued) SIPS ............... ............. ............. ............. ............. ............. ............. ............. ............. ....... ...... .. 503 SR TP . ............ ............. ............. ............. ..........[...]

  • Page 693

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 693 Inde x Q quer y call .................... ............. ............. ............. ............. ............ ............. ............. ............. ... ........ 99 connecting the other t wo call par tners to each other ............ ............. ......[...]

  • Page 694

    694 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x R readin ess ............. ............. ............. ............. ............. ............. ............. ............. ............. ......... .... .. 298 readin ess voi ce m ailbo x on/off .............. ............. ............. ............[...]

  • Page 695

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 695 Inde x S saf ety inf ormation ................... ............. ............. ............. ............ ............. ............. ............. ........... 1 9 screen k e yboard (Android) ...................... ............. ............. ............. .[...]

  • Page 696

    696 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x setup assist ant .......... ............. ............. ............. ............. ............ ............. ............. .................... .... 52 shut do wn (telephone) .............................. ............. ............. ............. .[...]

  • Page 697

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 697 Inde x speed dial ling k eys options f or using ............... ............. ............. ............. ............ ............. ............. ............. ......... 262 split ting .... ............ ............. ............. ............. ...........[...]

  • Page 698

    698 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x T tab l e entries creating ................. ............. ............. ............. ............. ............ ............. ............. ............. ...... ..... 69 deleting .......... ............. ............. .................... ..........[...]

  • Page 699

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 699 Inde x teleph ony applicati on ................... ............. ............. ............. ............. ............. ............. ............. .... 53 but t o n s ........... ............. .................... ............. ............. ............ [...]

  • Page 700

    700 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x U update .................. ............. ............. ............. .................... ............ ............. ............. ........... ......... .. 644 automatic .................... ............. ............. ............. ............. ...[...]

  • Page 701

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 701 Inde x V vCard ................... ............. ............. .................... ............. ............ ............. ............. .......... .. .. 120, 12 8 VLAN .............. ............. ............. ............. ............. ............. .[...]

  • Page 702

    702 COMfortel 3200/3500 - Firmware V ersion 1.8A - Operation and Configurat ion V04 09/2013 Inde x vo ice memos .............. ............. ............. ............. ............. ............ ............. ............. ............. . 377, 442 deleting .......... ............. ............. .................... ............. ............ .....[...]

  • Page 703

    COMfortel 3200/3500 - Fir mware V ersion 1.8A - Operation and Conf iguration V04 09/2013 703 Inde x W wai ting field sequence f or call acceptance ................... ............. ............ ............. ............. ............. ......... 280 wait ing field (e xternal) function ke y ................ ............. ............. ............. [...]

  • Page 704

    V04 09/2013[...]