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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avaya 3500YL, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya 3500YL one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avaya 3500YL. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Avaya 3500YL should contain:
- informations concerning technical data of Avaya 3500YL
- name of the manufacturer and a year of construction of the Avaya 3500YL item
- rules of operation, control and maintenance of the Avaya 3500YL item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya 3500YL alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya 3500YL, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya 3500YL.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya 3500YL item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 1 of 21 ProCurve -ACM Avaya Solution & Interoperability Test Lab Application Notes for ProCurve 5400zl, 3500yl and 2600 Series Switches by HP connected to Avaya Communication Manager, Avaya SIP Enablement Service[...]
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Page 2
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 2 of 21 ProCurve -ACM 1. Introduction These Application Notes describe the configuration of a Voice over IP (VoIP) solution using ProCurve 5400, 3500 and 2600 Series Switches by HP connected to an Avaya Communication[...]
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Page 3
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 3 of 21 ProCurve -ACM 2.1. Control Room The control room consisted of a ProCur ve 5406zl Switch, Avaya Communication Manager running on an Avaya S8300 Server with an Avay a G700 Media Gateway, one SIP Enablement Serv[...]
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Page 4
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 4 of 21 ProCurve -ACM Figure 1: Network Configuration[...]
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Page 5
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 5 of 21 ProCurve -ACM 3. Equipment and Sof tware V alidated The following equipment and software/firmware were used for the sample configuration provided: Equipment Software/Firmware Avaya S8300 Server Avaya Communic[...]
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Page 6
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 6 of 21 ProCurve -ACM All network components are in network region 1 fo r this sam ple configuration. The DiffServ and 802.1P/Q values configured here will be dow nloaded to the Avaya H.323 IP telephones via Avaya Co[...]
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Page 7
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 7 of 21 ProCurve -ACM 1. Log into the ProCurve 5406zl Switch using the appropriate Login ID and Password. Login: Password: ProCurve Switch 5406zl# 2. Enable the following features on the ProCurve 5406zl Switch. • E[...]
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Page 8
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 8 of 21 ProCurve -ACM 3. Create and configure the VLAN for OSPF. • Assign a VLAN ID for the OSPF VLAN. • Assign a name for the OSPF VLAN. • Assign an IP address for the OSPF VLAN. • Assign ports to the OSPF V[...]
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Page 9
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 9 of 21 ProCurve -ACM 5. Create and configure the telephony VLAN where all of the Avaya telephony equipm ent will run. • Assign a VLAN ID for the telephony VLAN. • Assign a name for the telephony VLAN. • Assign[...]
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Page 10
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 10 of 21 ProCurve -ACM 7. Create and configure the data VLAN that will run between the control room and closets. • Assign a VLAN ID for the data VLAN. • Assign a name for the data VLAN. • Assign an IP address f[...]
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Page 11
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 11 of 21 ProCurve -ACM 9. Set priority for telephony ports. • Set the port QoS priority of the Avaya M odular Messaging Message Storage Server to 6. • Set the port QoS priority of the Avaya M odular Messaging Mes[...]
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Page 12
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 12 of 21 ProCurve -ACM 1. Log into ProCurve 3500yl-24G-PWR Switch using the appropriate Login ID and Password. Login: Password: ProCurve Switch 3500yl-24G-PWR# 2. Enable the following features on the ProCurve 3500yl-[...]
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Page 13
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 13 of 21 ProCurve -ACM 3. Create and configure the VLAN for OSPF. • Assign a VLAN ID for the OSPF VLAN. • Assign a name for the OSPF VLAN. • Assign an IP address for the OSPF VLAN. • Assign ports to the OSPF [...]
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Page 14
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 14 of 21 ProCurve -ACM 6. Create and configure the data VLAN that will run in Lab-A. • Assign a VLAN ID for the data VLAN. • Assign a name for the data VLAN. • Assign an IP address for the data VLAN. • Set an[...]
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Page 15
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 15 of 21 ProCurve -ACM 1. Log into ProCurve 2626-24-PWR Switch using the appropriate Login ID and Password. Login: Password: ProCurve Switch 2626-PWR# 2. Enable the following features on the ProCurve 2626-24-PWR Swit[...]
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Page 16
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 16 of 21 ProCurve -ACM 4. Create and configure the data VL AN that will run between the c ontrol room and the closets. • Assign a VLAN ID for the data VLAN. • Assign a name for the data VLAN. • Assign ports to [...]
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Page 17
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 17 of 21 ProCurve -ACM 2. Enable the following features on the ProCurve 2610-24-PWR Switch. • Enable spanning tree. • Set DSCP map setting for priority 6. • Set QoS type of service. • Create trunk trk1 using [...]
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Page 18
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 18 of 21 ProCurve -ACM 9. Interoperability Compliance T esting Interoperability com pliance testing covered feature f unctionality, serviceability, and p erformance testing. Feature functionality testing f ocused on [...]
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Page 19
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 19 of 21 ProCurve -ACM 9.2. Test Results All feature functionality, serviceability, and pe rformance test cases passed. The ProCurve implementation did prioritize VoIP traffic a nd yielded good v oice quality with no[...]
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Page 20
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 20 of 21 ProCurve -ACM 12. Additional References The documents referenced below were used for additional support and configuration information. The following Avaya product documentation can be found at http://support[...]
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Page 21
TMA; Reviewed: SPOC 7/21/ 20 08 Solution & Interoperability Te st Lab Ap plication Notes ©2008 Avaya Inc. Al l Right s Reserved. 21 of 21 ProCurve -ACM © 2008 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avay a Inc. A ll trademarks identified by ® and ™ are registered trademarks or trademarks, resp ectiv ely, [...]