Axis Communications 216FD/FD-V manual

AXIS 216FD/FD-V Fixed Dome Network Camera User’s Manual[...]

AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide About this Document This manual is inte nded for administrato rs and users of th e AXIS 216FD and AXIS 216FD-V Network Camera, and is applicable for software release 4.40 and later. It inc ludes instructions for using and managing the camera on your network. Previous experience of netwo[...]

AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide Safety Notice - Ba ttery Repl acement The AXIS 216FD/FD-V uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the operation of the RTC, causing i[...]

4 AXIS 216FD/FD-V Contents Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Overview . . . . . . . . . . . . . . . . . . [...]

5 AXIS 216FD/FD-V Resetting to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 The I/O Terminal Connector . . . . . . . . . . . . . . . . . . . . . . . [...]

6 AXIS 216FD/FD-V - Product overview Product overview This manual applies to the AXIS 216FD and AXIS 216FD-V Fixed Dome Network cameras. The information provided here applies to bot h models, except where otherwise indicated. Models AXIS 216FD - Tamper-resistant Fixed Dome Network Camera AXIS 216FD-V - Vandal-res istant Fi xed Dome Network Camera D[...]

7 AXIS 216FD/FD-V - Product overview Overview Network connector Serial number (S/N) Please make a note of the The serial number is required during the installation. serial number and retain for future reference. Power I/O terminal connector Dome casing connector Camera unit Power indicator Network indicator Audio out Audio in Status indicator Micro[...]

8 AXIS 216FD/FD-V - Product overview Audio out - Audio output (line level), which can be connected to a public address (PA) system or an active speaker with a built-in am plifier. A pair of headphones can also be attached. A stereo connector must be used for the audio out. Audio in - One 3.5mm input for a mono microphone, or for line-in mono signal[...]

9 AXIS 216FD/FD-V - Accessing the Camera Accessing the Camera Before accessi ng the camera it must be installed. Please see the installation guide supplied with your product. The camera can be used wi th most stan dard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Mozi[...]

10 AXIS 216FD/FD-V - Accessing the Camera Setting the Password 1. When accessing th e camera for the fir st time, the ‘ Configure Root P asswo rd ’ dialog will be displayed on the screen. 2. Enter a password and th en re-enter it, to confirm the spelling. Click OK . 3. The ‘ Enter Network P assword’ dialog will appear . Enter the User name:[...]

11 AXIS 216FD/FD-V - Accessing the Camera Adjusting the image Image Focus Zoom puller Tilt screw adjustment Tilt screw adjustment pulle r balance ring Locking screw 1. Open the Live View page in the W eb interface and ma ke the following adjustments on the camera: 2. Loosen the locking screw an d tilt adjustment screws. 3. Turn the lens to the desi[...]

12 AXIS 216FD/FD-V - Accessing the Camera The Live View Page Depending on whether or not the Live View page has been customized, the buttons described below may or may not be visible. The Video Format drop-down list allows the video format on the Live View page to be temporarily changed. The Output buttons control the output directly from the Live [...]

13 AXIS 216FD/FD-V - Accessing the Camera AMC audio controls There are audio controls for controlling the client computer’s sp eaker output. These controls are only available when audio is enabled, see AXIS Media Control, on page 17 and Audio , on page 21 . Click the Speaker an d Microphone buttons to switch the sound off and on for the speaker a[...]

14 AXIS 216FD/FD-V - Video Streams Video Streams The AXIS 216FD/FD-V provides several different image and video stream formats. The type to use depends on you r requirements and on the properties of your network. The Live View page in the AXIS 216FD/FD-V pr ovides access to MPEG-4 and Motion JPEG video streams, as well as to single JPEG ima ges. Ot[...]

15 AXIS 216FD/FD-V - Video Stre ams MPEG-4 clients AXIS Media Control (AMC) The recommended method of accessing live video (MPEG-4 and Motion JPEG) from the AXIS 216FD/FD-V is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel c an be used to configure various video and audio se ttings. Please see t[...]

16 AXIS 216FD/FD-V - Video Stre ams Alternative methods of accessing the vid eo stream Video/images from the AXIS 216FD/FD-V can al so be accessed in the following ways: • Motion JPEG server push (if supported by the client, e.g. Mozilla/Firefox). Thi s option maintains an open HTTP connection to th e browser and sends data as and when required, [...]

17 AXIS 216FD/FD-V - Configuration Configuration This section describes how to configure the came ra, and is intended for product Administrators, who have unrestricted access to all the Setup tools, and Operators , who have access to the settings for Video & Imag e, Audio, Live View Config and Event Configuration. The camera is configured from [...]

18 AXIS 216FD/FD-V - Configuration Video & Image settings Image Appearance Use these settings to change the im age as re quired. The image can be rotated, the image resolution and compression can be adjusted, and the white balance can be changed. The configuration of the video image will af fect the camera’s ov erall performance, depending on[...]

19 AXIS 216FD/FD-V - Configuration Text Overlay Settings Use these settings to include a text, date and time overlay. The text, date and time overlay is included on one line at the top or bottom of the video image. Video Stream Define the maximum video stream time per session in seconds, minutes or hours. When the set time has expired, a new stream[...]

20 AXIS 216FD/FD-V - Configuration Low Light Behavior Exposure priority defines the balance between image quality and the frame rate. Higher image quality may reduce frame rate and increase motion blur. A prioritized frame rate may instead increased image nois e. Depending on requirements , use this to give higher priority to the image quality or t[...]

21 AXIS 216FD/FD-V - Audio Audio The AXIS 216FD/FD-V can transmit audio to other clients using either the built-in microphone or a connected external microphon e and can play audio received from other clients via a connected speaker. Note: The sp eaker connected to the audio output must have a built-in amplifie r, e.g. PC speakers. An example using[...]

22 AXIS 216FD/FD-V - Audio Audio Channels Audio mode Half- duple x mode transmits and receives audio in both directions, but only in one direction at a time. This means that you must se lect when to receive or transmit audio with the push-to-talk button. To spea k, press and hold the button (check that the microphone is not muted). When finished sp[...]

23 AXIS 216FD/FD-V - Audio Depending on the selected encoding , set the desired audio quality ( Bit rate ). The settings depend on the available bandwidt h and the required audio quality. The AXIS 216FD/FD-V can be set to trigger an event if the incoming sound level rises above, falls below or pa sses the set value. The Alarm level is set between 0[...]

24 AXIS 216FD/FD-V - Live View Config Live View Config Layout These are the tools for deciding th e layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the Axis look , with your own colors, images etc. Click the Configure button and see Customizing the default [...]

25 AXIS 216FD/FD-V - Live View Config Customizing the default page The appearance of the default Live View page can be customized to suit your own requirements, or you can upload and use your own home page. To upload your own file s, click the Upload/Remove button and see the description below. Upload Own Web Files Your own web files, background pi[...]

26 AXIS 216FD/FD-V - Live View Config Action Buttons The manual trigger buttons can be used to manually trigger and stop an event from the Live View page. See Event Configuration, on page 28. Enabling the display of the Snapshot button allows users to save a snapshot from the video stream by clicking the butto n . This button is mainly in tended fo[...]

27 AXIS 216FD/FD-V - Live View Config Check the Show viewer toolbar box to display e.g. the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. AMC Settings The administrator can disable the installation of the MPEG-4 decoder included with AMC. This is used to prevent the installation of unlicensed copies[...]

28 AXIS 216FD/FD-V - Event Configuration Event Configuration An event in the camera is when an Event Type is activated and causes certain actions to be performed. The event type is the set of pa rameters (or conditions) that specifies how and when which actions will be pe rformed. A common event type is when the camera uploads images when an alarm [...]

29 AXIS 216FD/FD-V - Event Configuration Configuring Event Types An Event Type describes how and when the came ra will perform certain actions. Example : If somebody passes in front of the camera and an event that uses motion detection has been configured to act on this, the camera can e.g. record and save image s to an FTP server, and/or send a no[...]

30 AXIS 216FD/FD-V - Event Configuration Pre-trigger and Post-trigger buffers This function is very useful when checki ng to see what happened immediately before and/or after a trigger, e.g. 30 seconds before and/or afte r a door was opened. Check the Upload images checkbox unde r Event Types > Add Trigge red... > Triggered by... to expand th[...]

31 AXIS 216FD/FD-V - Event Configuration Motion Detection Motion detection is used to generate an alar m whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. • Included windows target specific area s within the whole video image • Exclu ded windows define areas within an Incl ud[...]

32 AXIS 216FD/FD-V - Event Configuration Please see the online he lp for descriptions of each available option. High level Only very large objects trigger motion detection An object that appears in the region will trigger the motion detection for a long period Ordinary colored objects on ordinary backgrounds will trigger the moti on detection Low l[...]

33 AXIS 216FD/FD- V - System Options System Options Security User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: Users - the user list displays the[...]

34 AXIS 216FD/FD- V - System Options Notes: •If the referrals feature is enabled and you wish to a lso allow normal access to the Live View page, the product's own IP address or host name must be added to the list of allowed referrers. •Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address [...]

35 AXIS 216FD/FD-V - System Options The AXIS network video device pr esents its certificate to the network switch, which in turn forwards this to the RADIUS server. The RADIUS server validates or rejects th e certificate and responds to the switch, and sends its own certificate to the client for validation. The switch then allows or denies network [...]

36 AXIS 216FD/FD- V - System Options CA servers In cryptography, a Certificatio n Authority (CA) is an entity that provides signed digital certificates for us e by other parties, and thus acts a tr usted third party. There are many commercial CA’s that char ge for their services. Institutions and governments may have their own CA, an d there are [...]

37 AXIS 216FD/FD-V - System Options There are also options for setting up notifica tion of changes in the IP address, and for using the AXIS Internet Dynamic DNS Service. For more information on setting the IP address, please see the online help. Notes: • DHCP is a protocol for automatic IP address assignment on a network. IP address assignment v[...]

38 AXIS 216FD/FD-V - System Options Domain name - enter th e domain(s) to sear ch for the host n ame used by the AX IS 216FD/FD-V. Multiple domains can be separa ted by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g. myserver is the host name in the Fully Qualified Domain Name myserver.mycompany.com whe[...]

39 AXIS 216FD/FD- V - System Options Use NAT traversal when your AXIS 216FD/FD-V is loca ted on an intran et (LAN) and you wish to make it available from the other (W AN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an ex ternal HTTP port in the NAT router will be forwarded to the camera. LAN (intranet) WAN (int[...]

40 AXIS 216FD/FD-V - System Options FTP The FTP server running in the AXIS 216FD/FD-V enables the upload of e.g. new firmware, user applications, et c. Check the box to enable the service. Network Traffic Connection Type - The default setting is Auto-neg ot iate, which means that the correct speed is automatically selected. If necessary , you can s[...]

41 AXIS 216FD/FD-V - System Options Note that DSCP values can be entered in decimal or hex form, but sa ved values are always shown in decimal. For more infomation on Quality of Serv ice, please see the Axis support web at www.axis.com/techsup SOCKS SOCKS is a networking proxy protocol. The AXIS 216FD/FD-V can be configured to use a SOCKS server to[...]

42 AXIS 216FD/FD-V - System Options Bonjour The AXIS 216FD/FD-V includes support for Bo njour. When enable d, the camera is automatically detected by operating sy stems and clients that support this. RTP / MPEG-4 These settings are the port range, IP a ddress, port number (video and audio), and Time-To-Live value to use for the video stream(s) in m[...]

43 AXIS 216FD/FD-V - System Options Support The support overview page provides valuable informatio n on troubleshooting and contact information, should you re quire technical assistance. System Overview - is a quick look over the camera’s status and settings. Information that can be found here includes the camera’s Firmwa re version, IP addres [...]

44 AXIS 216FD/FD- V - System Options Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 42 ) or use the Control button on the underside of the camera (see page 7 ) as described below: Using the Control Button[...]

46 AXIS 216FD/FD-V - The I/O Termin al Connector The I/O Terminal Connector Pinout and Interface The 4-pin I/O terminal connect or provides the interface to: • 1 transistor output • 1 digital input • auxiliary power and GND The terminal connector is used in applications for e.g. motion detection, event triggering, time lapse recording, alarm [...]

47 AXIS 216FD/FD-V - The I/O Termin al Connector Connect input/output devices to the camera as follows: 1. Attach the cables f or the device secu re ly to the supplied green connector block. 2. Once the cables are connec ted, push the connector block into the green terminal connector on the camera. Terminal Connector o z AXIS 216FD/FD-V 3.3V, max. [...]

48 AXIS 216FD/FD-V - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that de termines the functionality of the AXIS 216FD/FD-V. One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. Th e latest version may contain a correction that fixes your particular probl[...]

49 AXIS 216FD/FD-V - Troubleshooting Emergency Recovery Procedure If power or the network connection to the came ra is lost during the upgrade, the process will fail and the unit will become unresponsive . A flashing red Status LED indicates a failed upgrade. To recover the unit, fo llow the steps below. The serial number is found on the label atta[...]

50 AXIS 216FD/FD-V - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address mu st be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installa tion Guide. The camera is located on a d[...]

51 AXIS 216FD/FD-V - Troubleshooting Poor rendering of MPEG-4 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet. Ensure that your graphics card is usi[...]

52 AXIS 216FD/FD-V - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup Netscape 7.x or Mozilla 1.4 (or later) can sometimes freeze on a slow com- puter Lower the image resolution. Problems uploading files Limited s pace There is only limited space available for [...]

53 AXIS 216FD/FD-V - Technical Specifications Technical Specifications Item Specification Models • AXIS 216FD: Tamper-resistant casing • AXIS 216FD-V: Vandal-resistant casing Image sensor ¼” Micron progressive scan RGB CMOS Lens • Fujinon, F1.3 varifocal 2.8-10mm • DC-iris • Focus range: 0.3m to infinity Angle of view • Horizontal: 7[...]

54 AXIS 216FD/FD-V - Technical Specifications Connectors • Ethernet 10BaseT/100BaseTX, RJ-45 • Mini DC power jack • Terminal block for 1 alarm input and 1 output • 3.5 mm jack for Mic in (max 80 mVpp) or Line mono input (max 6.4 Vpp) • 3.5 mm jack for Line mono output (m ax 1.3 Vpp) to active speaker. • Input impedance: 2.4k Ω Output i[...]

55 AXIS 216FD/FD-V - Technical Specifications Video management software (not included) AXIS Camera Station: Surveillan ce application for viewing, recording and archiving up to 25 cameras See www.ax is.com/p artner/adp _partners .htm for further s oftware a pplicatio ns from partners. Included accessories • Installation Guide • CD with User’s[...]

56 AXIS 216FD/FD-V - Technical Specifications General performance co nsiderations When setting up your system, it is importa nt to consider how various settings and situations will affect performa nce. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will a ffect both. If the load on th[...]

57 AXIS 216FD/FD-V - Technical Specifications Bandwidth As there are many factor s that affect bandwidth , it is very difficult to predict the required amounts. The settings that affect bandwidth are: • image resolution • image compression •f r a m e r a t e • MPEG-4 GO V settings • bit rate control settings There are also factors in the [...]

58 AXIS 216FD/FD-V - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one another in a networked environm ent, regardless of the language(s) used to create them. Web browsers may come into contact with ActiveX controls, ActiveX documents, and A ctiveX scripts. ActiveX controls are often down[...]

59 AXIS 216FD/FD-V - Glossary of Terms allowed to enter. DHCP (Dynamic Host Configuration Protocol) - DHCP is a protocol that lets network administrators automate and centrally manage the assignment of Internet Protocol (IP) addresses to network devices in a network. DHCP uses the concept of a "lease" o r amount of time that a given IP ad[...]

60 AXIS 216FD/FD-V - Glossary of Terms HTTP (Hypertext Transfer Protocol) - HTTP is the set of rules for exchanging files (text, graphic images, sound, video, and other multimedia files) on the web. The HTTP protocol runs on top of the TCP/IP suite of protocols. Hub - A (network) hub is used to connect multiple devices to the network. The hub trans[...]

61 AXIS 216FD/FD-V - Glossary of Terms and audio compression. It operates under the auspices of the International Organization for Stan dardization (ISO). The MPEG standards are an evolving series, each designed for a different purpose. MPEG-2 - MPEG-2 is the designation for a group of audio and video coding standards, a nd is typically used to enc[...]

62 AXIS 216FD/FD-V - Glossary of Terms the user without forwarding the request to the Internet. If the page is not in the cache, the proxy server, acting as a client on behalf of the user, uses one of its own IP addresses to request the page from another server over the Internet. When the requested page is returned, the proxy server forwards it to [...]

63 AXIS 216FD/FD-V - Glossary of Terms which requires knowledge about the network and how to determine the route. Some switches include the router function. See also Router . TCP (Transmission Co ntrol Protocol) - TCP is used along with the Internet Protocol (IP) to transmit data as packets between computers over the network. While IP takes care of[...]

64 AXIS 216FD/FD-V - Index Index A Action 28 Action Buttons 12, 26 Active/Inactive 26 Administrator 17 Alarm 31, 46 AMC 9 AMC Viewer Toolbar 12 ARP/Ping 37 Audio 7, 13, 21 Audio input 22 Audio output 23 Auxiliary Power 46 AXIS Media Control 22 B Backup 42 Bit Rate 20 Bonjour 9 Buffer Size 30 Buffers 30 C Configuration 17 Control Button 8, 44 Custom[...]

65 AXIS 216FD/FD-V - Index P Port Status 32 Ports & Devices 42 Post-trigger Buffer 30 Power Connector 7 Pre-trigger Buffer 30 Pulse 12, 26 Push to talk 22 Q QoS 40 QuickTime 9, 15, 26 R Real Player 9, 15 Recovery 49 Referrals 33 Restore 42 S Scheduled Event 28, 30 Security 33 Server Time 36 Services 37 Snapshot button 12 SNMP 41 Support 43 Syst[...]