Axis Communications P3363-VE manual

USER MANUAL AXIS P3363–VE Network Camera[...]

About this Document This manual is intended for administrators and users of the AXIS P3363–VE Fixed Dome Network Camera, and is applicable to rmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Lin[...]

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS). China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP). Suppo[...]

AXIS P3363–VE Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3363–VE Network Camera Table of Contents Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3363–VE Network Camera Hardware Overview Hardware Overview 1 0 11 1 2 2 1 3 4 5 6 7 8 9 1 4 1 3 1. Camera unit 2. Network connector (PoE) 3. Audio out 4. LED connectors 5. Audio in 6. I/O connector 7. Control button 8. Fan output connector 9. SD memory card slot 10. Mounting bracket 11. Network cable 12. Unit casing 13. Serial number 14. He[...]

AXIS P3363–VE Network Camera Hardware Overview NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch shall be shielded (STP) and intended for their specic use. Make sure that the network switch is properly grounded. For information about regulatory requ[...]

AXIS P3363–VE Network Camera Hardware Overview Note • The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > Ports & Devices > LED . See the online help for more information. • The Status LED can be congured to ash while an event is active. • The Status LED can[...]

AXIS P3363–VE Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating syste[...]

AXIS P3363–VE Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt to [...]

AXIS P3363–VE Network Camera Accessing the Product When using 50 Hz, the maximum frame rate is limited to 25 fps. Note Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of the world use 50 Hz. Local variations may apply, always check with the local authorities. The Live Vie[...]

AXIS P3363–VE Network Camera Accessing the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control Panel. Click the View Full Screen button and [...]

AXIS P3363–VE Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. The PTZ controls can be disabled under PTZ[...]

AXIS P3363–VE Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream[...]

AXIS P3363–VE Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control[...]

AXIS P3363–VE Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio Streams The Live View [...]

AXIS P3363–VE Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access t[...]

AXIS P3363–VE Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • View area. See page 21 . • Overlay image. See page 22 . ?[...]

AXIS P3363–VE Network Camera Video and Audio • Compression . The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes. • Rotate image . If required, the image can be rotated. • Mirror . If requi[...]

AXIS P3363–VE Network Camera Video and Audio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image[...]

AXIS P3363–VE Network Camera Video and Audio Set Shutter to • Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30. • Fixed to use a xed shutter speed. Gain , measured in decibel (dB), is the amo[...]

AXIS P3363–VE Network Camera Video and Audio To enable a view area, go to Video & Audio > Camera Settings and select Enable View Area . To congure the view area: 1. Go to Video & Audio > View Area . 2. Select an Aspect ratio and a Video stream resolution . 3. Use the mouse to move and resize the view area. 4. Select Enable PTZ to[...]

AXIS P3363–VE Network Camera Video and Audio 5. Click Save . To display the overlay image: 1. Go to Video & Audio > Video Stream and select the Image tab. 2. Under Overlay Settings , select Include overlay image at the coordinates and enter the X and Y coordinates. 3. Click Save . For information about supported image formats, see the onli[...]

AXIS P3363–VE Network Camera Video and Audio 5. When satised, click Enable iris to enable the iris. The Pixel counter shows the number of pixels in an area of the image and can be used to ensure that the size of the image fullls certain requirements, for example for face recognition. Use the mouse to move and resize the pixel counter, or en[...]

AXIS P3363–VE Network Camera Video and Audio • G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system • G726 is an unlicensed speech codec that is most commonly used within the security industry. The Sample rate denes the number of times per second the sound is sampled. A higher sample rate will provi[...]

AXIS P3363–VE Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser. See page 26 . • Viewer Settings. See page 27 . • Action Buttons[...]

AXIS P3363–VE Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Windows Inte[...]

AXIS P3363–VE Network Camera Live View Cong - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the por[...]

AXIS P3363–VE Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 21 . Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a speci[...]

AXIS P3363–VE Network Camera PTZ (Pan Tilt Zoom) 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or remove guard tours, go to PTZ > Guard Tour , select th[...]

AXIS P3363–VE Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tampering . 2. Set [...]

AXIS P3363–VE Network Camera Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection . 2. Select the Congure Included Windows option and click New . Select [...]

AXIS P3363–VE Network Camera Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection. Recommended values 5–15% 60–90% 75–95[...]

AXIS P3363–VE Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, dow[...]

AXIS P3363–VE Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 35[...]

AXIS P3363–VE Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include: • Applic[...]

AXIS P3363–VE Network Camera Events • System - System Initializing — trigger the rule when the product is being started. This can for example be used to send a notication when the product restarts. • Time - Recurrence — trigger the rule periodically, see Recurrences, on page 39 . This can for example be used to upload an image every 5 [...]

AXIS P3363–VE Network Camera Events 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger [...]

AXIS P3363–VE Network Camera Events 3. Click OK . To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and cl[...]

AXIS P3363–VE Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 37 . • To access recordings, see Recording List, on page 40 . • To congure camera controlled storage, see[...]

AXIS P3363–VE Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody ma[...]

AXIS P3363–VE Network Camera System Options HTTPS HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by HTTPS is considered adequate for most comme[...]

AXIS P3363–VE Network Camera System Options Certicates CA Certicate The CA certicate is used to validate the identity of the authentication server. Enter the path to the certicate directly, or locate the le using the Browse button. Then click Upload . To remove a certicate, click Remove . Client certicate Client private key T[...]

AXIS P3363–VE Network Camera System Options CA certicates - to authenticate peer certicates, for example the certicate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network. Note Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factor[...]

AXIS P3363–VE Network Camera System Options • Set manually allows you to manually set date and time. If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes . The Date & Time Format Used in Images is the date and time format displayed as a text overlay i[...]

AXIS P3363–VE Network Camera System Options AVHS is enabled by default. The settings are congured under System Options > Network > TCP IP > Basic . One-click enabled - Press the product’s control button (see Hardware Overview, on page 6 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and th[...]

AXIS P3363–VE Network Camera System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the s[...]

AXIS P3363–VE Network Camera System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > [...]

AXIS P3363–VE Network Camera System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 41 . To enable SNMP[...]

AXIS P3363–VE Network Camera System Options 3. Click Format and select the desired le system. Note During formatting any previous data stored on the disk will be lost. Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-in[...]

AXIS P3363–VE Network Camera System Options Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform [...]

AXIS P3363–VE Network Camera System Options Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the product (see below). Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. You ca[...]

AXIS P3363–VE Network Camera System Options To reset the product to the factory default settings: 1. Disconnect power from the product. 2. Press and hold the control button and reconnect power. See Hardware Overview, on page 6 . 3. Keep the control button pressed for about 15 seconds until the status LED indicator ashes amber. 4. Release the c[...]

AXIS P3363–VE Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. T[...]

AXIS P3363–VE Network Camera Troubleshooting arp -s <IP address> <serial number> temp ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2. If t[...]

AXIS P3363–VE Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to located the product on the network. Identify the product using its model or serial number, or by the DNS name[...]

AXIS P3363–VE Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 61 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 ta[...]

AXIS P3363–VE Network Camera Troubleshooting Focus, zoom, and fan Remote focus and zoom do not work In subzero temperatures, function in these hardware parts is suspended until the camera is heated to approximately 0 °C (32 °F) Fan cannot be activated In subzero temperatures, function in this hardware part is suspended until the camera is heate[...]

AXIS P3363–VE Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS P3363–VE Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal, remote focus and zoom, P-iris, IR corrected, mexapixel resolution 6 mm models: 2.5-6 mm, F1.2, horizontal angle of view: 105°-49°,vertical angle[...]

AXIS P3363–VE Network Camera Technical Specications Function/group Item Specications Security Password protection, IP address ltering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log Network Supported protocols IPv4/v6, HTTP, HTTPS, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, S[...]

AXIS P3363–VE Network Camera Technical Specications Function/group Item Specications FCC: FCC Part 15, Subpart B, Class B demonstrated by compliance with EN55022 (CISPR 22) Japan: VCCI-2008, Class B, ITE • C-tick AS/NZS CISPR 22, demonstrated by compliance with EN55022 (CISPR 22) Canada: ICES-003 Canadian ICES-003, Class B digital, demons[...]

User Manual Ver. M3.2 AXIS P3363–VE Network Camera Date: December 2012 © Axis Communications AB, 2012 Part No. 49863[...]