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Axis Communications M3011 manual

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Table of contents for the manual

  • Page 1

    USER MANUAL AXIS M3011 Network Camera[...]

  • Page 2

    AXIS M3011 User’s Manual Notices This manual is intended for administ ra tors and users of the AXIS M3011 Network Camera, and is applicable for firmware release 5.0 and later. It includes instruc tions for usin g and managin g the camera on your network. Previous experience of netw orking will be of use when using this product. Some knowledge of [...]

  • Page 3

    3 AXIS M3011 - Table of contents Contents AXIS M3011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 AXIS M3011 AXIS M3011 Key features • Superior image quality AXIS M3011 offers superior image qua lity with progressive scan, providing cr isp and clear images of both illuminated and dark areas. • Multiple H.264, Motion JPEG and MPEG-4 Part 2 streams Multiple H.264 and Motion JPEG streams can be provided eith er in full frame r ate or individ[...]

  • Page 5

    5 AXIS M3011 Overview springs metal camera module holder LED indicators network connector in camera magnetic dome cover plugs (2x) ceiling camera module holder arrow camera arrow * * RJ-45 Ethernet connector. Supports Power over Et hernet. Using shielded cables is recommended. control button (may be replaced by tamper-proof screws (2x))[...]

  • Page 6

    6 AXIS M3011 LED indicators LED Color Indic ation Network Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to 10 Mbit/s network. Flashes fo r network activity. Unlit No network conn ection. Status Green Steady green for normal ope ration. Note: The Status LED can be configured to be unli[...]

  • Page 7

    7 AXIS M3011 - Accessing t he Camera Accessing the Camera To install the AXIS M3011 network camera, refer to the installat ion guide supplied with your product. The network camera can be used with mo st standard operating systems and browse rs. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Maci ntosh and Firefox w[...]

  • Page 8

    8 AXIS M3011 - Accessing t he Camera Setting the root password 1. When accessing the camera for the first time, the ‘ Configure Root Password ’ dialog appears. 2. Enter a password and re-ente r to confirm. Click OK . The Enter Network Password dialog appears. 3. Enter the User name: root 4. Enter the password set in step 2, and click OK . If th[...]

  • Page 9

    9 AXIS M3011 - Accessing t he Camera Setting the root password over a secure connection To gain access to the product, you must set the password for the default administrator user - ‘root’. This is done in the ‘Configure Root Password’ dialog, which appears when the net work camera is acce ssed for the first time. To prevent network eavesdr[...]

  • Page 10

    10 AXIS M3011 - Lens adjustments Lens adjustments To adjust the position of the lens, follow these steps: Open the Live View page in your web browser. While checking the image in the Live View page, move the lens to the desired position. Focus The focus of the AXIS M3011 Network Camera is set at the factory from 0.5m to infinity. It does not normal[...]

  • Page 11

    11 AXIS M3011 - Lens adjustments The Live View page How you customize the Live View page dete rmines which buttons are visible. Not all the buttons described below will show up unless configured to do so. General contro ls AXIS Media Control toolbar The AMC viewer toolbar (AXIS Media Control) is av ailable in Microsoft Inte rnet Explorer only. See [...]

  • Page 12

    12 AXIS M3011 - Video Streams Video Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network will determine the type you use. The Live View page in the network camera provides access to H.264, Motion JPEG, and MPEG -4 video streams, and to the list of available stream profile[...]

  • Page 13

    13 AXIS M3011 - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Microsof t Internet Explorer in Windows is the recommended method of accessing live video from the network camera. The AMC control panel can be used to configure various video and audio settings. Please see the A MC user manual inc luded in the tool for more informat[...]

  • Page 14

    14 AXIS M3011 - Video Video This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all settings; and Operators , who have access to the settings for Basic Setup, Video and Events. You can configure the camera by clicking Setup in the top right-hand corner o f the Live View pag[...]

  • Page 15

    15 AXIS M3011 - Video Bit Rate Control The bit rate can be set as Variable Bit Rate (V BR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for in crease d acti vity in the image, and less for lower activity in the monitored area. CBR allows you to set a fixed Target bit rate that consumes a[...]

  • Page 16

    16 AXIS M3011 - Video White balance This is used to compensate for the different colors present in different light sources, to make the colors in the image appear the same. The AXIS M3011 can be set to auto matically identify the light source and co mpensate for its color. Alternatively, the type of light source can be manually selected fro m the d[...]

  • Page 17

    17 AXIS M3011 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be u sed for the Live View page. Lis ted are the standard stream profiles as well as the ones created under Video > Stream Profiles . See the online help files on this page for more information Default View[...]

  • Page 18

    18 AXIS M3011 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disabl e the installation of the MPEG-4 and H. 264 decoders included with AMC. This is used to prevent the installation of unlicensed [...]

  • Page 19

    19 AXIS M3011 - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many eve nt types use an Event Serv er , to receive uploaded images. An event that is triggered by a signal, such as a door switch, motion detection[...]

  • Page 20

    20 AXIS M3011 - Events Triggered Event A triggered event could be activated by: • a manually activated action, such as from an action button in the web interface • detected movement in a configured motion detection window • on restart (reboot), after power loss • camera tamperin g How to set up a trigger ed event The following example descr[...]

  • Page 21

    21 AXIS M3011 - Events Scheduled Event A Scheduled event can be activated at preset times, in a repeating pattern on selected week days. Configuration example: 1. Click Add scheduled... on the Event Types page. 2. Enter a descriptive Name for the event, such as Scheduled e-mail upload. 3. Set the Priority (High, Normal or Low). 4. Set the Activa ti[...]

  • Page 22

    22 AXIS M3011 - Events Motion Detection Motion detection is used to generate an alarm whenever move ment occurs (or stops) in the video image. It is possible to configure a total of 10 Include and/or Exclude windows for motion detection. • Included windows target specific areas within the whole video image • Excluded windows define areas within[...]

  • Page 23

    23 AXIS M3011 - Events Configuring Motion Detection 1. Click Motion De tection in the Events menu. 2. Click the New button against Win dows Name . 3. Select the Configure Included Wi ndows or the Configure Excluded Windows option to define an Include or Exclude window, and enter a descriptive name in the field below. 4. Adjust the size (drag the bo[...]

  • Page 24

    24 AXIS M3011 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authoriz[...]

  • Page 25

    25 AXIS M3011 - System Options Date & Time Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Aut[...]

  • Page 26

    26 AXIS M3011 - System Options Network Basic TCP/IP Settings AXIS M3011 support both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, th e IP address for the camera can be set automatica lly via DHCP, or a static IP address can be set manually. If IPv6 is e[...]

  • Page 27

    27 AXIS M3011 - System Options Enable AVHS - AXIS Video Hosting System (AVHS) in conjunction with an AVHS service provides easy and secure Internet access to live and recorded vide o accessible from any location. For more inform ation and help to find a local AVHS Service Provider please go to www.axis .com. If AVHS is not to be used this option ca[...]

  • Page 28

    28 AXIS M3011 - System Options Advanced TCP/IP Settin gs DNS Configurat ion - DNS (Domain Name Service) provides the translation of host names t o IP addresses on your network. Obtain DNS server address via DHCP - Automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings. Use the follow[...]

  • Page 29

    29 AXIS M3011 - System Options Notes: • For NAT traversal to work, this must be supported by the broadband router. • The broadband router has many different names: “NAT ro uter”, “Network router“, Internet Gateway”, “Broadband sharing device” or “Home firewall” but the es sential purpose of the device is t he same. Enable/Disa[...]

  • Page 30

    30 AXIS M3011 - System Options QoS Settings - For each type of network traffic supported by your Axis network video product, enter a DSCP (Differentiated Services Codepoint ) value. This value is used to mark the traffic’s IP header. When the marked traffic reaches a network router or switch, the DSCP value in the IP header tells th e router or s[...]

  • Page 31

    31 AXIS M3011 - System Options RTP RTP/ MPEG-4 & H.2 64 - These settings a re the port range, IP address, por t number (video), and Time-To-Live value to use for the video stream(s) in multicast MPEG-4 and H.264 format. On ly certain IP addresses and port numbers should be used for multicast streams. For more inform ation, please see the online[...]

  • Page 32

    32 AXIS M3011 - System Options Logs & Reports When contacting Axis support, plea se be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information - the Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web. ?[...]

  • Page 33

    33 AXIS M3011 - System Options Resetting to Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 31 ) or use the Control button on the side of the camera (see page 5 ) as described bel ow: Using the Control Button To reset the [...]

  • Page 34

    34 AXIS M3011 - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the n etwork came ras. One of your first actions when troubleshooting a problem should be to check the current firmwa re version. T he late st version may contain a correct ion that fixes your particular problem. The curre[...]

  • Page 35

    35 AXIS M3011 - Troubleshooting Axis Support If you contact Axis support, please help us to help you solve your problems by prov iding the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview . The server report contains important information about [...]

  • Page 36

    36 AXIS M3011 - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems se tting the IP a ddress When using ARP/Ping Try installation again. The IP address must be set within two minutes after power is applied to the camera. Ensure the Ping leng th is set to 408. See Installation G uide. The camera is located on a different subnet I[...]

  • Page 37

    37 AXIS M3011 - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Poor rendering of MPEG-4/H.264 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. In the case of blurred text overlays, or other rendering problems, you may need to enab[...]

  • Page 38

    38 AXIS M3011 - Technical Specifications Technical Specifications Function/group Item Specificatio n Camera Models AXIS M3011 Image sensor ¼” Progressive scan RGB VGA CMOS Lens • 3.0 mm, F2.0, fixed iris • Angle of view horizontal: 66° vertical: 48° Light sensitivity 1 lux, F2.0 Shutter time 1/5000 s to 1/4 s Video Video compression • H.[...]

  • Page 39

    39 AXIS M3011 - Technical Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system *Available at www.axis.com Intellig[...]

  • Page 40

    40 AXIS M3011 - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches [...]

  • Page 41

    41 AXIS M3011 - Glossary of Terms Glossary of Terms ActiveX - A standard that enables soft ware components to interact with one another in a networked environment, regardless of the language(s ) used to create them. web browsers may come into contact w ith ActiveX controls, ActiveX documents, and ActiveX s cripts. ActiveX controls are oft en downlo[...]

  • Page 42

    42 AXIS M3011 - Glossary of Terms DNS (Domain Name System) - DNS is used to locate and translate Internet domain names into IP (Internet Protocol) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the doma in name ww w.exampl e.com is mu ch easier to remember than 192.0.34.166. Th e t ranslation[...]

  • Page 43

    43 AXIS M3011 - Glossary of Terms IP (Inter net Protoco l) - The Interne t Protocol is a method transmitting data over a network. Data to be sent is divided into individual and completely independent "packets." Each computer (or host) on the Internet has at least one address that uniquely identifies it from al l others, and each data pack[...]

  • Page 44

    44 AXIS M3011 - Glossary of Terms PoE (Power over Et hernet) - Power over Ethernet provides power to a network device via th e same cable as used for the network connectio n. This is very useful for IP-Surveill ance and remote monitoring applications in p laces where it may be t oo impractical or expensive to power the device from a power outlet. P[...]

  • Page 45

    45 AXIS M3011 - Glossary of Terms SNMP (Simple Network Management Protoco l) - SNMP forms part of the Internet Prot ocol suite, as defined by the Internet Engineering Task Fo rce. The protocol can support monitoring o f network- attached devices for any conditions that warrant admi nistrative attention. Sockets - Sockets are a method for commun ica[...]

  • Page 46

    AXIS M3011 - Index 46 A Action Buttons 11, 22 Administrator 15 Alarm 26, 40 AMC 7 ARP/Ping 32 B Bit Rate 16 Bonjour 7 Buffer Size 24 Buffers 24 C Camera tampering 25 Control Button 39 D Date & Time 31 Default Viewer 21 DNS Configuration 33 DNS Server 33 Domain Name 33 E Emergency Recovery 42 Enable ARP/Ping 32 Event Servers 23 Events 23 F Frame[...]