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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Axis Communications M3025-VE, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Axis Communications M3025-VE one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Axis Communications M3025-VE. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Axis Communications M3025-VE should contain:
- informations concerning technical data of Axis Communications M3025-VE
- name of the manufacturer and a year of construction of the Axis Communications M3025-VE item
- rules of operation, control and maintenance of the Axis Communications M3025-VE item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis Communications M3025-VE alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis Communications M3025-VE, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis Communications M3025-VE.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Axis Communications M3025-VE item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
AXIS M30 25–VE Network Camera User Manual[...]
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About this Document This manual is intended for administrators and users of the AXIS M3025-VE Fixed Dome Network Camera, and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linu[...]
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Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Disposal and Recycling When this product has reached the end of its useful life, dispose of it according to local laws and re[...]
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Page 4
AXIS M3025–VE Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 5
AXIS M3025–VE Network Camera T able of Contents P erformance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 5[...]
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AXIS M3025–VE Network Camera Hardware Overview Hardware Overview 4 7 5 2 3 1 6 1. Dome cover 2. Control button 3. Status LED 4. microSD Card slot 5. Network connector (P oE) 6. Focus ring 7. I/O connector Connectors and Buttons For technical specications, see page 55 . Network Connector RJ45 Ethernet connector with P ower over Ethernet (P oE).[...]
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Page 7
AXIS M3025–VE Network Camera Hardware Overview I/O Connector Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, time lapse recording and alarm notications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to: • Digital outp[...]
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Page 8
AXIS M3025–VE Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. Se[...]
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AXIS M3025–VE Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 49 . To set the password via a standard HTTP connection, enter it directly in the di[...]
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AXIS M3025–VE Network Camera Access the Product The Manual T rigger button is used to trigger an action rule from the Live View page. For information about how to congure and enable the button, see Manual Trigger on page 1 0 . Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Co[...]
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AXIS M3025–VE Network Camera Access the Product Note These controls are available if digital PTZ is enabled in the selected view area, see View Area on page 19 . With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Q[...]
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Page 12
AXIS M3025–VE Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other appli[...]
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Page 13
AXIS M3025–VE Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control P anel [...]
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Page 14
AXIS M3025–VE Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 14[...]
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AXIS M3025–VE Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all s[...]
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AXIS M3025–VE Network Camera Set Up the Product Video It is possible to congure the following video features in your Axis product: • Video stream. See page 16 . • Stream proles. See page 17 . • Camera settings. See page 18 . • View area. See page 19 . • Overlay image. See page 19 . • Privacy mask. See page 21 . Video Stream Y ou[...]
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Page 17
AXIS M3025–VE Network Camera Set Up the Product H.264 H.264, also known as MPEG-4 P art 1 0/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the diff[...]
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Page 18
AXIS M3025–VE Network Camera Set Up the Product Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 1 00 gives maximum color saturation. The value 0 gives a black and white image. The image Brightn[...]
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Page 19
AXIS M3025–VE Network Camera Set Up the Product View Area A view area is a cropped part of the full view . The view area is treated as a video source in Live View and has its own video stream and PTZ settings. When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size. Set[...]
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AXIS M3025–VE Network Camera Set Up the Product To use an overlay image, the image must rst be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution. If combining [...]
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AXIS M3025–VE Network Camera Set Up the Product 3. Select a T rigger and, optionally , a Schedule and Additional conditions . See the online help for details. 4. From the Actions list, select Overlay Text 5. Enter the text to display in the Text eld. This is the text that #D will be replaced by . 6. Specify the Duration . The text can be displ[...]
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AXIS M3025–VE Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 17 . • Default Viewer for Browser . See page 22 . • Viewer Settings. See pa[...]
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Page 23
AXIS M3025–VE Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are save[...]
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Page 24
AXIS M3025–VE Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 19 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic po[...]
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Page 25
AXIS M3025–VE Network Camera PTZ (Pan T ilt Zoom) To disable specic controls, deselect the options under Enable/Disable controls . Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. 25[...]
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Page 26
AXIS M3025–VE Network Camera Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tampering . 2. S[...]
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Page 27
AXIS M3025–VE Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion Detec[...]
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AXIS M3025–VE Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high histo[...]
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Page 29
AXIS M3025–VE Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, dow[...]
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AXIS M3025–VE Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 30[...]
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Page 31
AXIS M3025–VE Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rul[...]
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Page 32
AXIS M3025–VE Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 29 . • Detectors - Day/Night Mode – T rigger the rule when the product switches between day mode (IR cut ?[...]
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Page 33
AXIS M3025–VE Network Camera Events - Locked – T rigger the rule if the storage device is locked (write protected). • System - System Ready – T rigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restarts. • Time - Recurrence – Trigger the [...]
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Page 34
AXIS M3025–VE Network Camera Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. For more information about email recipients, see Set Up Email Recipients on page 34 FTP Send Images Send Video Clip HTTP Send Images Send Notication Send Video Clip HT[...]
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Page 35
AXIS M3025–VE Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below . To create a new schedule: 1. Go to Events > Schedules and cli[...]
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Page 36
AXIS M3025–VE Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 36 . • To set up action rules, see page 3 1 . • To access recordings, see Recording List on page 36 . • To congure camera controlled storage, see[...]
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Page 37
AXIS M3025–VE Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. Se[...]
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Page 38
AXIS M3025–VE Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody ma[...]
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Page 39
AXIS M3025–VE Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired[...]
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Page 40
AXIS M3025–VE Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to S[...]
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Page 41
AXIS M3025–VE Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP . The IPv4 settings are congured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network adminis[...]
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Page 42
AXIS M3025–VE Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar . 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign [...]
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Page 43
AXIS M3025–VE Network Camera System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > T CP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server . T[...]
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Page 44
AXIS M3025–VE Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected. A[...]
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Page 45
AXIS M3025–VE Network Camera System Options To enable and congure SNMP in the Axis product, go to the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use. Traps are used by the Axis product to send messages to a management system on important events and status changes. Chec[...]
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Page 46
AXIS M3025–VE Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC ca[...]
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AXIS M3025–VE Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system. 5. Click OK to start formatting the card. Network Share Network share allows you to add network stor[...]
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Page 48
AXIS M3025–VE Network Camera System Options Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEE[...]
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Page 49
AXIS M3025–VE Network Camera System Options Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information. The report takes several minutes to generate. The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Rep[...]
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Page 50
AXIS M3025–VE Network Camera System Options 4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5. Using the installation and management software tools, ass[...]
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Page 51
AXIS M3025–VE Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The [...]
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Page 52
AXIS M3025–VE Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the in[...]
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Page 53
AXIS M3025–VE Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client Che[...]
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Page 54
AXIS M3025–VE Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur . To identify the source of the problem, check the System Log under System Options > Support > Logs & R[...]
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Page 55
AXIS M3025–VE Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS M3025–VE: 2MP/HDTV 1 080p Image sensor 1/2.7” progressive scan RGB CMOS Lens M12 mount, xed iris, megapixel resolution, IR corrected 3.6 mm, F2.0 Horizontal angle of view: 9 1° V ertical angle of view: 49° Dia[...]
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Page 56
AXIS M3025–VE Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including the ONVIF specication available at www .onvif.org , VAPIX® and AXIS Camera Application Platform from Axis Communications, specications available at www .axis.com , AXIS M[...]
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Page 57
AXIS M3025–VE Network Camera T echnical Specifications Function/group Item Specications Included accessories Drill hole template, Installation Guide, Installation and Management Software CD, Windows decoder 1-user license, T orx L-key , terminal block connector Video management software AXIS Camera Companion (included), AXIS Camera Station an[...]
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Page 58
AXIS M3025–VE Network Camera T echnical Specifications SD Card Slot Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 1 0. P erformance Considerations When setting up your system, it is important to consider how various settings and situations will affect perfor[...]
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Page 59
User Manual V er . M4.5 AXIS M3025–VE Network Camera Date: November 20 14 © Axis Communications AB, 20 14 P art No. 60325[...]