Axis Communications M3027PVE manual

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Table of contents for the manual

  • Page 1

    AXIS M30 27–PVE Fixed Dome Network Camera User Manual[...]

  • Page 2

    About this Document This manual is intended for administrators and users of the AXIS M3027–PVE Fixed Dome Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or L[...]

  • Page 3

    Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). U[...]

  • Page 4

    AXIS M3027–PVE Fixed Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    AXIS M3027–PVE Fixed Dome Network Camera T able of Contents P erformance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 5[...]

  • Page 6

    AXIS M3027–PVE Fixed Dome Network Camera Hardware Overview Hardware Overview 4 1 2 3 5 3 6 7 1. Dome cover 2. Control button 3. Status LED 4. microSD card slot 5. Network cable (PoE) comes attached with the product) 6. Focus ring 7. I/O connector Connectors and Buttons For technical specications, see page 62 . Network Connector RJ45 Ethernet c[...]

  • Page 7

    AXIS M3027–PVE Fixed Dome Network Camera Hardware Overview NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. F[...]

  • Page 8

    AXIS M3027–PVE Fixed Dome Network Camera Hardware Overview Amber/Red Flashes amber/red if network connection is unavailable or lost. Red Flashes red for rmware upgrade failure. 8[...]

  • Page 9

    AXIS M3027–PVE Fixed Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® and • Chrome TM or Fi[...]

  • Page 10

    AXIS M3027–PVE Fixed Dome Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time. To prevent network eavesdropping, the root password c[...]

  • Page 11

    AXIS M3027–PVE Fixed Dome Network Camera Access the Product The Live View P age The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently , some of the examples and functions featured here may differ from those displayed in your own Live View page. The fol[...]

  • Page 12

    AXIS M3027–PVE Fixed Dome Network Camera Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a med[...]

  • Page 13

    AXIS M3027–PVE Fixed Dome Network Camera Access the Product P an and Tilt bars – Use the arrows to pan and tilt the camera view , or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. The PTZ controls can be disable[...]

  • Page 14

    AXIS M3027–PVE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles.[...]

  • Page 15

    AXIS M3027–PVE Fixed Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Co[...]

  • Page 16

    AXIS M3027–PVE Fixed Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 16[...]

  • Page 17

    AXIS M3027–PVE Fixed Dome Network Camera Set Up the Product Set Up the Pr oduct The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have acc[...]

  • Page 18

    AXIS M3027–PVE Fixed Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 18 . • Stream proles. See page 22 . • Camera settings. See page 23 . • View areas. See page 2 1 • Overlay image. See page 25 . • Privacy mask. See page 27 . Video Stream Y ou [...]

  • Page 19

    AXIS M3027–PVE Fixed Dome Network Camera Video Overview This is an overview of the entire area under surveillence. Dene the settings for this view from Setup > Video > Video Stream . See Video Stream on page 18 . P anorama This offers a 180 degree view . Dene the settings for this view from Setup > Video > Video Stream > P an[...]

  • Page 20

    AXIS M3027–PVE Fixed Dome Network Camera Video Quad View A quad view is four views on a single screen where each image takes up a quarter of the display area. To dene the settings for this view go to Setup > Video > Video Stream > Quad View . See Video Stream on page 18 . 20[...]

  • Page 21

    AXIS M3027–PVE Fixed Dome Network Camera Video View areas A view area is a cropped part of the full view . It is treated as a video source in Live View and has its own video stream and PTZ settings. See PTZ (P an Tilt Zoom) on page 30 . To set up a view area go to Video > View Areas . Here you can dene the name and resolution for a view are[...]

  • Page 22

    AXIS M3027–PVE Fixed Dome Network Camera Video • Double P anorama • Quad View H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whe[...]

  • Page 23

    AXIS M3027–PVE Fixed Dome Network Camera Video For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created. To create a new prole or modify an existing pro[...]

  • Page 24

    AXIS M3027–PVE Fixed Dome Network Camera Video Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritizat[...]

  • Page 25

    AXIS M3027–PVE Fixed Dome Network Camera Video Y ou can select a view area that you have set up from the Source drop-down list in the Live View page. Use the P an , Tilt , Zoom sliders, or click on the overview map at the bottom right to zero in on an area. The current position is indicated in the overview map by a green circle. Overlay Overlays [...]

  • Page 26

    AXIS M3027–PVE Fixed Dome Network Camera Video - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: To make white transparent, enter #FFFFFF . For more examples of hexadecimal values, see the online help . - To scale the image automatically , select Scale with res[...]

  • Page 27

    AXIS M3027–PVE Fixed Dome Network Camera Video Privacy Mask A privacy mask is a user-dened area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy M[...]

  • Page 28

    AXIS M3027–PVE Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 22 . • Default Viewer for Browser . See page 28 . • Viewer Sett[...]

  • Page 29

    AXIS M3027–PVE Fixed Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordi[...]

  • Page 30

    AXIS M3027–PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ controls are only available for view areas. Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position[...]

  • Page 31

    AXIS M3027–PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) To add a guard tour: 1. Go to PTZ > Guard Tour and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Rando[...]

  • Page 32

    AXIS M3027–PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) 2. Event — The Axis product can be congured to go to a preset position when triggered by an alarm (see Events on page 38 ). The event will immediately be placed rst in the queue except when an administrator is in control. 3. Operator — Same as administrator but with lower prio[...]

  • Page 33

    AXIS M3027–PVE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tampe[...]

  • Page 34

    AXIS M3027–PVE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up [...]

  • Page 35

    AXIS M3027–PVE Fixed Dome Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select [...]

  • Page 36

    AXIS M3027–PVE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available appli[...]

  • Page 37

    AXIS M3027–PVE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 37[...]

  • Page 38

    AXIS M3027–PVE Fixed Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called a[...]

  • Page 39

    AXIS M3027–PVE Fixed Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 36 . • Detectors - Day/Night Mode – T rigger the rule when the product switches between day mo[...]

  • Page 40

    AXIS M3027–PVE Fixed Dome Network Camera Events - Recurrence – Trigger the rule periodically . See Set Up Recurrences on page 42 . This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 4 1 . Actions Available actions include: • Day/[...]

  • Page 41

    AXIS M3027–PVE Fixed Dome Network Camera Events FTP Send Images Send Video Clip HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperText T ransfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate[...]

  • Page 42

    AXIS M3027–PVE Fixed Dome Network Camera Events 2. Enter a descriptive name and the information needed for a daily , weekly , monthly or yearly schedule. 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action[...]

  • Page 43

    AXIS M3027–PVE Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 38 . • To access recordings, see Recording List on page 43 . • To congure camera controlled s[...]

  • Page 44

    AXIS M3027–PVE Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording. 44[...]

  • Page 45

    AXIS M3027–PVE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Languag[...]

  • Page 46

    AXIS M3027–PVE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means tha[...]

  • Page 47

    AXIS M3027–PVE Fixed Dome Network Camera System Options 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address eld in a browser , enter https://[...]

  • Page 48

    AXIS M3027–PVE Fixed Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above[...]

  • Page 49

    AXIS M3027–PVE Fixed Dome Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP . The IPv4 settings are congured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows net[...]

  • Page 50

    AXIS M3027–PVE Fixed Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar . 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the docu[...]

  • Page 51

    AXIS M3027–PVE Fixed Dome Network Camera System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > T CP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHC[...]

  • Page 52

    AXIS M3027–PVE Fixed Dome Network Camera System Options Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is[...]

  • Page 53

    AXIS M3027–PVE Fixed Dome Network Camera System Options Note If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled. Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the T rap[...]

  • Page 54

    AXIS M3027–PVE Fixed Dome Network Camera System Options Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 1 0. The following SD card le systems are supported: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there i[...]

  • Page 55

    AXIS M3027–PVE Fixed Dome Network Camera System Options Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to www .axis.com/products/cam_companion_[...]

  • Page 56

    AXIS M3027–PVE Fixed Dome Network Camera System Options • the default router • the subnet mask • the system time • the IEEE 802.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis[...]

  • Page 57

    AXIS M3027–PVE Fixed Dome Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NO NO NO TICE TICE TICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the con[...]

  • Page 58

    AXIS M3027–PVE Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular p[...]

  • Page 59

    AXIS M3027–PVE Fixed Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Pin[...]

  • Page 60

    AXIS M3027–PVE Fixed Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in th[...]

  • Page 61

    AXIS M3027–PVE Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur . To identify the source of the problem, check the System Log under System Options > Support > [...]

  • Page 62

    AXIS M3027–PVE Fixed Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS M3027–PVE: 5 MP/HD TV 1 080p Image sensor 1/3.2" progressive scan RGB CMOS Lens 2.8 mm, F2.0 Horizontal angle of view: 187° V ertical angle of view: 168° Day and night Automatically removable infra[...]

  • Page 63

    AXIS M3027–PVE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specications at www .axis.com AXIS Video Hosting System (A VHS) with One-Click Camera Connection. ONVIF Prole S; [...]

  • Page 64

    AXIS M3027–PVE Fixed Dome Network Camera T echnical Specifications Function/group Item Specications Dimensions (Diameter x Height) 132 x 73 mm (5.1 x 2.8 in) Weight 740 g (1.6 lb .) Included accessories Installation Guide, Installation and Management Software CD, drill hole template, Windows decoder 1-user license, Resitorx L-key , terminal b[...]

  • Page 65

    AXIS M3027–PVE Fixed Dome Network Camera T echnical Specifications 12 V max 15 mA 1 2 3 4 SD Card Slot Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 1 0. P erformance Considerations When setting up your system, it is important to consider how various setting[...]

  • Page 66

    User Manual V er . M3.2 AXIS M30 27–PVE Fixed Dome Network Camera Date: December 20 14 © Axis Communications AB, 20 14 P art No. 6 1 198[...]