English dropdown-ico

Axis Communications M5013 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Axis Communications M5013, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Axis Communications M5013 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Axis Communications M5013. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Axis Communications M5013 should contain:
- informations concerning technical data of Axis Communications M5013
- name of the manufacturer and a year of construction of the Axis Communications M5013 item
- rules of operation, control and maintenance of the Axis Communications M5013 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis Communications M5013 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis Communications M5013, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis Communications M5013.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Axis Communications M5013 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    AXIS M50 13 PTZ Dome Network Camera User Manual[...]

  • Page 2

    About this document This manual is intended for administrators and users of the AXIS M50 13 PTZ Dome Network Camera, and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-ba[...]

  • Page 3

    Korea 이 기 기는 업 무용 (A급 ) 전 자파 적합 기기 로서 판 매자 또 는 사 용자 는 이 점 을 주 의하 시기 바라 며, 가정 외의 지 역에 서 사용 하 는 것 을 목 적 으 로 합 니 다 . 적 절히 접 지 된 STP (shielded twisted pair) 케이 블을 사용 하여 제품 을 연결 하십 시오 . Safety [...]

  • Page 4

    AXIS M5013 PTZ Dome Network Camera Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury . CAUTION Indicates a hazardous situation which, if not[...]

  • Page 5

    AXIS M5013 PTZ Dome Network Camera T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    AXIS M5013 PTZ Dome Network Camera T able of Contents Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 5 1 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    AXIS M5013 PTZ Dome Network Camera Hardware Overview Hardware Overview M E M O R Y C A R D 1 2 4 3 5 6 1 Control button 2 SD card (microSDHC) slot 3 P art number (P/N) & Serial number (S/N) 4 Network connector (P oE) 5 Status LED indicator 6 Microphone (not applicable for -V-models) Connectors and Buttons For technical specications, see page[...]

  • Page 8

    AXIS M5013 PTZ Dome Network Camera Hardware Overview NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For infor[...]

  • Page 9

    AXIS M5013 PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® and • Chrome TM or Firefox ®[...]

  • Page 10

    AXIS M5013 PTZ Dome Network Camera Access the Product For more information, see NA T traversal (port mapping) for IPv4 on page 43 . See also AXIS Internet Dynamic DNS Service at www .axiscam.net For T echnical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product, you m[...]

  • Page 11

    AXIS M5013 PTZ Dome Network Camera Access the Product Controls on the Live View P age Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to congure stream proles, see page 18 . The Manual Trigger button is used to trigger an action rule from the Live View page. For information ab[...]

  • Page 12

    AXIS M5013 PTZ Dome Network Camera Access the Product AMC Audio Controls AMC audio buttons control the speakers connected to the client computer . The buttons are only visible when audio is enabled. Speaker button — Click to turn the speakers on or off. Use the slider to control the volume of the speakers. PTZ Controls The Live View page also dis[...]

  • Page 13

    AXIS M5013 PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available s[...]

  • Page 14

    AXIS M5013 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows C[...]

  • Page 15

    AXIS M5013 PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The Live [...]

  • Page 16

    AXIS M5013 PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to al[...]

  • Page 17

    AXIS M5013 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 17 . • Stream proles. See page 18 . • Camera settings. See page 19 . • Audio settings. See page 20 . Set Up Video Streams To[...]

  • Page 18

    AXIS M5013 PTZ Dome Network Camera Video and Audio H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the di[...]

  • Page 19

    AXIS M5013 PTZ Dome Network Camera Video and Audio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video & Audio > Camera Settings . Increasing the Color level increases the color satur[...]

  • Page 20

    AXIS M5013 PTZ Dome Network Camera Video and Audio 3. T o include a text string, select Include text and enter the text in the eld. Modiers can be used, see File Naming & Date/Time Formats in the online help . 4. Dene text overlay characteristics in the relevant elds. 5. Click Save . To modify the date and time format, go to System [...]

  • Page 21

    AXIS M5013 PTZ Dome Network Camera Video and Audio Each stream prole is a separate video stream. T o include the audio stream in all stream proles, go to the audio tab in each stream prole settings page and enable audio. For more information, see Stream Proles on page 18 . Audio Input Note When used in an outdoor enclosure, the internal[...]

  • Page 22

    AXIS M5013 PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 18 . • Default Viewer for Browser . See page 22 . • Viewer Settings. Se[...]

  • Page 23

    AXIS M5013 PTZ Dome Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to run s[...]

  • Page 24

    AXIS M5013 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position Access the Preset P ositions Preset positions can be ac[...]

  • Page 25

    AXIS M5013 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Advanced Limits Dene the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. See the online help for more information. Controls Advanced PTZ settings can be congured under PTZ > Ad[...]

  • Page 26

    AXIS M5013 PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view . Motion detection is congured by dening up to 1 0 Include and Exclude windows: • Include windows — dene areas where motion should be detected • Exclude windows —[...]

  • Page 27

    AXIS M5013 PTZ Dome Network Camera Detectors High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection. Medium level (50%) A large difference in lum[...]

  • Page 28

    AXIS M5013 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications,[...]

  • Page 29

    AXIS M5013 PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 29[...]

  • Page 30

    AXIS M5013 PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action[...]

  • Page 31

    AXIS M5013 PTZ Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 28 . • Detectors - Audio Detection – T rigger the rule when audio is detected. See Audio Detection on [...]

  • Page 32

    AXIS M5013 PTZ Dome Network Camera Events - Use Schedule – T rigger the rule according to the selected schedule. See Create Schedules on page 33 . Actions Available actions include: • Overlay T ext – Display an overlay text. See Use Overlay Text in an Action Rule on page 20 . • PTZ Control - Preset P osition – Go to a preset position. •[...]

  • Page 33

    AXIS M5013 PTZ Dome Network Camera Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperText Transfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate. If there is a proxy between the Axis pr[...]

  • Page 34

    AXIS M5013 PTZ Dome Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour . To set up a recurrence: 1. Go to Events > Recur[...]

  • Page 35

    AXIS M5013 PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 35 . • To set up action rules, see page 30 . • To access recordings, see Recording List on page 35 . • To congure camera controlled storage, [...]

  • Page 36

    AXIS M5013 PTZ Dome Network Camera Recordings 5. Click Save to save and start the recording. 36[...]

  • Page 37

    AXIS M5013 PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language butto[...]

  • Page 38

    AXIS M5013 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybod[...]

  • Page 39

    AXIS M5013 PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the des[...]

  • Page 40

    AXIS M5013 PTZ Dome Network Camera System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained. To install a self-signed certicate: 1. Go to Setup > System Options > Security [...]

  • Page 41

    AXIS M5013 PTZ Dome Network Camera System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP addre[...]

  • Page 42

    AXIS M5013 PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting pow[...]

  • Page 43

    AXIS M5013 PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.myco[...]

  • Page 44

    AXIS M5013 PTZ Dome Network Camera System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NAT router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a software su[...]

  • Page 45

    AXIS M5013 PTZ Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. To enable and congure SNMP in the Axis product, go to the System Options >[...]

  • Page 46

    AXIS M5013 PTZ Dome Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card wi[...]

  • Page 47

    AXIS M5013 PTZ Dome Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system. 5. Click OK to start formatting the card. Network Share Network share allows you to add network [...]

  • Page 48

    AXIS M5013 PTZ Dome Network Camera System Options • the IEEE 80 2.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button[...]

  • Page 49

    AXIS M5013 PTZ Dome Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NO NO NO TICE TICE TICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequence[...]

  • Page 50

    AXIS M5013 PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. [...]

  • Page 51

    AXIS M5013 PTZ Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try th[...]

  • Page 52

    AXIS M5013 PTZ Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client[...]

  • Page 53

    AXIS M5013 PTZ Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support . Check that the correct Audio Input source is sele[...]

  • Page 54

    AXIS M5013 PTZ Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS M5013 Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 45° V ertical angle of view: 32° Diagonal angle of view: 56° Minimum illumination 1.4 lux, F1.8 Shutter time[...]

  • Page 55

    AXIS M5013 PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specications at www .axis.com ONVIF Prole S, specication at www .onvif.org AXIS Video Hosting[...]

  • Page 56

    AXIS M5013 PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Video management software AXIS Camera Companion (included), AXIS Camera Station and video management software from Axis’ Application Development Partners (not included). For more information, see www .axis.com/products/video/software Optional accesso[...]

  • Page 57

    User Manual V er . M6.1 0 AXIS M50 13 PTZ Dome Network Camera Date: March 20 15 © Axis Communications AB, 20 15 P art No. 62662[...]