Axis Q6045 Mk II manual

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Table of contents for the manual

  • Page 1

    AXIS Q6045 Mk II PTZ Dome Network Camera User Manual[...]

  • Page 2

    About this Document This manual is intended for administrators and users of AXIS Q6045 Mk II PTZ Dome Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-b[...]

  • Page 3

    The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Disposal and Recycling When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designa[...]

  • Page 4

    AXIS Q6045 Mk II PTZ Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    AXIS Q6045 Mk II PTZ Dome Network Camera T able of Contents Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Multi-Connector Cable (sold separately) . . . . . . . . . . . . . . . . . . . . . . . . 62 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    AXIS Q6045 Mk II PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 1 P art number (P/N) & Serial number (S/N) 2 Network connector (PoE+) 3 Multi-connector 4 SD card slot 5 Status LED indicator 6 Control button 7 P ower button Connectors and Buttons For technical specications, see page 68 . Network Connector RJ45 Ether[...]

  • Page 7

    AXIS Q6045 Mk II PTZ Dome Network Camera Hardware Overview NO NO NO TICE TICE TICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. All cables connecting the product to the network and that are routed outdoors or in demanding el[...]

  • Page 8

    AXIS Q6045 Mk II PTZ Dome Network Camera Hardware Overview LED Indicators LED Color Indication Unlit Connection and normal operation Amber Steady during startup. Flashes during rmware upgrade. Amber/red Flashes amber/red if network connection is unavailable or lost. Red Flashes red for rmware upgrade failure. Status Green Shows steady green f[...]

  • Page 9

    AXIS Q6045 Mk II PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating s[...]

  • Page 10

    AXIS Q6045 Mk II PTZ Dome Network Camera Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encry[...]

  • Page 11

    AXIS Q6045 Mk II PTZ Dome Network Camera Access the Product The product’s fans are controlled by the ambient temperature and are turned on and off automatically . If required, the fans can be activated manually by clicking the Fan button. T o show the button, go to Setup > Live View Cong . Under Action Buttons , select Show fan button and s[...]

  • Page 12

    AXIS Q6045 Mk II PTZ Dome Network Camera Access the Product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode , the Microphone and T alk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Us[...]

  • Page 13

    AXIS Q6045 Mk II PTZ Dome Network Camera Access the Product P an and Tilt bars – Use the arrows to pan and tilt the camera view , or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. Focus bar – Use the arrows to f[...]

  • Page 14

    AXIS Q6045 Mk II PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of avail[...]

  • Page 15

    AXIS Q6045 Mk II PTZ Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Win[...]

  • Page 16

    AXIS Q6045 Mk II PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The[...]

  • Page 17

    AXIS Q6045 Mk II PTZ Dome Network Camera Set Up the Product Set Up the Pr oduct The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have acces[...]

  • Page 18

    AXIS Q6045 Mk II PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • Overlay image. See page 22 . • Privacy mask. [...]

  • Page 19

    AXIS Q6045 Mk II PTZ Dome Network Camera Video and Audio • Overlay settings . See Overlay on page 22 . Click Save to apply the new settings. H.264 H.264, also known as MPEG-4 Part 1 0/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as [...]

  • Page 20

    AXIS Q6045 Mk II PTZ Dome Network Camera Video and Audio For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created. To create a new prole or modify an exis[...]

  • Page 21

    AXIS Q6045 Mk II PTZ Dome Network Camera Video and Audio Wide Dynamic Range Wide Dynamic Range (WDR) processing balances the brightest and darkest sections of a scene to produce an image that is balanced in lighting to provide more detail. Wide dynamic range can improve the exposure when there is a considerable contrast between light and dark areas[...]

  • Page 22

    AXIS Q6045 Mk II PTZ Dome Network Camera Video and Audio incorrectly in scenes with low contrast, high light level variations or when auto focus is slightly off. This can affect the image quality by for example, increasing image contrast. Also, too much brightness can negatively impact the image quality when defog is active. Noise reduction - Set t[...]

  • Page 23

    AXIS Q6045 Mk II PTZ Dome Network Camera Video and Audio 3. Click Upload . 4. The Transparency Settings page is now displayed: - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: To make white transparent, enter #FFFFFF . - To scale the image automatically , select[...]

  • Page 24

    AXIS Q6045 Mk II PTZ Dome Network Camera Video and Audio Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video & Audio > Privacy Mask , shows all the masks that [...]

  • Page 25

    AXIS Q6045 Mk II PTZ Dome Network Camera Video and Audio • Y ellow — the signal is becoming distorted. • Red — the signal is distorted. Use the Encoding option to select digital audio encoding format. • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best pos[...]

  • Page 26

    AXIS Q6045 Mk II PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser . See page 26 . • Viewer Settin[...]

  • Page 27

    AXIS Q6045 Mk II PTZ Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recording[...]

  • Page 28

    AXIS Q6045 Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position • Focus position (manual or automatic) • Iris[...]

  • Page 29

    AXIS Q6045 Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) The product can be mounted in three different horizontal directions. This may cause the view from P an 0° to be changed from the original view . Click Set new P an 0° to set the pan coordinate system to zero in the current direction. Set new P an 0° can be useful for instance when re-i[...]

  • Page 30

    AXIS Q6045 Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 3. Click Save . 90° - 90° - 180°/180° 0° 90° - 90° - 180°/180° 0° A B B A 1 2 Top view A P an limit start B Pan limit end Guard T our A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for congurable t[...]

  • Page 31

    AXIS Q6045 Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) To add a recorded tour: 1. Go to PTZ > Guard T our and click Add . 2. Select Create a record tour and click OK . 3. Enter a descriptive name. 4. Specify the pause length between runs. 5. Click to start recording the P an/Tilt/Zoom movements. 6. When satised, click . 7. Click OK . No[...]

  • Page 32

    AXIS Q6045 Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) x Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera vi[...]

  • Page 33

    AXIS Q6045 Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Control Queue The administrator can set up a queue for PTZ controllers from PTZ > Control Queue . Once set up, the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue. A user who [...]

  • Page 34

    AXIS Q6045 Mk II PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low sen[...]

  • Page 35

    AXIS Q6045 Mk II PTZ Dome Network Camera Detectors P arameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detectio[...]

  • Page 36

    AXIS Q6045 Mk II PTZ Dome Network Camera Detectors 1. Choose Area of interest from the drop-down list. Set the virtual area to detect if an object has disappeared from this area of interest. Important When conguring Object size the view shall be zoomed out to Wide position. 2. Choose Object size from the drop-down list. Set the size limits of th[...]

  • Page 37

    AXIS Q6045 Mk II PTZ Dome Network Camera Detectors 3. Use the Sensitivity slidebar to dene how sensitive the detection should be. The lower sensitivity selected on the Sensitivity bar , the greater difference in luminance is needed between the object and the background for the detector to be activated. See the online help for more information. F[...]

  • Page 38

    AXIS Q6045 Mk II PTZ Dome Network Camera Detectors 2. Choose Object size from the drop-down list. Set the size limits of the object that should be detected. The camera will detect any object whose size falls in between the minimum (blue shape) and maximum (white shape) range. 3. Use the Sensitivity slidebar to dene how sensitive the detection sh[...]

  • Page 39

    AXIS Q6045 Mk II PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applica[...]

  • Page 40

    AXIS Q6045 Mk II PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 40[...]

  • Page 41

    AXIS Q6045 Mk II PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an [...]

  • Page 42

    AXIS Q6045 Mk II PTZ Dome Network Camera Events - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notications. - Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 34 . - Shock Detected – Trigger the rule when t[...]

  • Page 43

    AXIS Q6045 Mk II PTZ Dome Network Camera Events - Recurrence – Trigger the rule periodically . See Set Up Recurrences on page 45 . This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 45 . Actions Available actions include: • Day/Nig[...]

  • Page 44

    AXIS Q6045 Mk II PTZ Dome Network Camera Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. For more information about email recipients, see Set Up Email Recipients on page 44 FTP Send Images Send Video Clip HTTP Send Images Send Notication Send Vid[...]

  • Page 45

    AXIS Q6045 Mk II PTZ Dome Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below . To create a new schedule: 1. Go to Events > Schedul[...]

  • Page 46

    AXIS Q6045 Mk II PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 46 . • To set up action rules, see page 4 1 . • To access recordings, see Recording List on page 46 . • To congure camera controlled st[...]

  • Page 47

    AXIS Q6045 Mk II PTZ Dome Network Camera Recordings 5. Click Save to save and start the recording. 47[...]

  • Page 48

    AXIS Q6045 Mk II PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language[...]

  • Page 49

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that [...]

  • Page 50

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via t[...]

  • Page 51

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. [...]

  • Page 52

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP[...]

  • Page 53

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecti[...]

  • Page 54

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserve[...]

  • Page 55

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NAT router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a softwa[...]

  • Page 56

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. To enable and congure SNMP in the Axis product, go to the System Optio[...]

  • Page 57

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SD[...]

  • Page 58

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system. 5. Click OK to start formatting the card. Network Share Network share allows you to add ne[...]

  • Page 59

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears a[...]

  • Page 60

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options P arameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging infor[...]

  • Page 61

    AXIS Q6045 Mk II PTZ Dome Network Camera System Options 2. Release the control button but continue to hold down the power button until the status LED indicator turns green. 3. Release the power button and assemble the product. 4. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available [...]

  • Page 62

    AXIS Q6045 Mk II PTZ Dome Network Camera Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller [...]

  • Page 63

    AXIS Q6045 Mk II PTZ Dome Network Camera Multi-Connector Cable (sold separately) in parallel with the load, for protection against voltage transients. 3. 3 V m a x 250 mA 1 2 A B Connection diagram A I/O congured as input B I/O congured as output I/O connector 1 2 3 4 5 6 DC power input AC power input 63[...]

  • Page 64

    AXIS Q6045 Mk II PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular pro[...]

  • Page 65

    AXIS Q6045 Mk II PTZ Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping [...]

  • Page 66

    AXIS Q6045 Mk II PTZ Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the [...]

  • Page 67

    AXIS Q6045 Mk II PTZ Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support . Check that the correct Audio Input source i[...]

  • Page 68

    AXIS Q6045 Mk II PTZ Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q6045 Mk II 60 Hz AXIS Q6045 Mk II 50 Hz Image sensor 1/2.8” Progressive Scan CMOS Lens f 4.44 - 142.6 mm F1.6 - 4.4 1 Autofocus Automatic day/night Horizontal angle of view: 62.8˚ - 2.23˚ V ertical angl[...]

  • Page 69

    AXIS Q6045 Mk II PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Audio streaming Two-way: Full duplex, Half duplex Simplex Audio compression AAC-LC 8/16 kHz G.7 1 1 PCM 8 kHz G.726 ADPCM 8 kHz Congurable bit rate Audio Audio input/output Requires multi-connector cable (sold separately) for external micropho[...]

  • Page 70

    AXIS Q6045 Mk II PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Casing IP52-rated metal casing (aluminum), acrylic (PMMA) clear dome Memory 5 12 MB RAM, 128 MB Flash Battery backed-up real-time clock P ower P ower over Ethernet Plus (P oE+) IEEE 802.3at max 30 W Axis High P oE Midspan 1-port included: 1 00 - [...]

  • Page 71

    AXIS Q6045 Mk II PTZ Dome Network Camera T echnical Specifications P erformance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load[...]

  • Page 72

    User Manual V er . M3.14 AXIS Q6045 Mk II PTZ Dome Network Camera Date: November 20 14 © Axis Communications AB, 20 14 P art No. 59008[...]