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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Barco 3, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Barco 3 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Barco 3. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Barco 3 should contain:
- informations concerning technical data of Barco 3
- name of the manufacturer and a year of construction of the Barco 3 item
- rules of operation, control and maintenance of the Barco 3 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Barco 3 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Barco 3, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Barco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Barco 3.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Barco 3 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Cl i ckS h a r e Servic e Guide R5900006/03 04/12/2013[...]
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Barc o nv President Kennedypark 35, 8 500 Kortrijk, Belgium Phone: +32 56.23.32.11 Fax: +32 56.26.22.62 Support: www.barco.com/esupport Visit us at the web: www.barco.com Printed in China[...]
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Changes Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not limited to the implied war- ranties or merchantability and fi tness for a particular purpose. Barco may m ake improvements and/or changes to the pr oduct(s) and/or the program(s) described in this publication at any time with[...]
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4. Barco shall hold you harmless, defend and indem nify you from and against direct damages, losses and ex penses arising from in- fringement or alleged infringement of any patent, trademark or copyright of s u ch thir d party by the license and the right to instal l the Software as permitted by t his Software License and settle at its s ole expens[...]
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9. This Software License is t he only understanding and agreement between you and Barco for use of the Software by you and/ o r Autho- rized Users. The Software License supersedes all other communications, understandings or agreements we had prior t o this Software License (with the exception of any continuing con fi dentiality agreement) although[...]
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EACH SEP ARA TE OPEN SOURCE SOFTWARE COMPONENT AND ANY RELA TED DOCUME NT A TION ARE PROVIDED "AS IS" WITH- OUT EXPRESS OR IMPLIED WARRANTY INCLUDING, BUT NOT LIMITED T O, THE IMPLIED WARRANTIE S OF ME RCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE. IN NO EVENT SHALL THE COPYRIGHTHOLDER OR ANY OTHER CONTRIBUTOR BE LIABLE FOR DIRECT [...]
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Open So urce component Open Source Licens e gdbserver http://www .gnu.org/licenses/lgpl.html grub http:// w ww .gnu.org/licenses/lgpl.html gstreamer http:// w ww .gnu.org/licenses/lgpl.html hdparm http://opensource.org/lic enses/BSD -3-Clause hostapd http:// opensource.org/licenses/BSD -3-Clause i2c-tools http: //www .gnu.org/licenses/old-li censes[...]
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Open So urce component Open Source Licens e libstdc++6 http://www .gnu.org/licenses/gpl.html libtalloc2 http:// www.gnu.or g/licenses/lgpl.html libusb http:// www.gnu.or g/licenses/old-licenses/l gpl-2.1.html libxml2 http://opensource.org/licenses/MIT libz1 Free license lighttpd http: //opensource.org/licenses/BSD-3-Clause lmsensors http://www .gnu[...]
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Open So urce component Open Source Licens e udev http://www .gnu.org/licenses/old-licenses/gpl- 2.0.html update-modules http://www .gnu.org/licenses/old-li censes /gpl- 2.0.html update-rc http:// w ww .gnu.org/licenses/old-li censes/gpl-2.0.html usbutils http:// www.gnu.or g/licenses/old-licenses/gpl- 2.0.html util-linux-ng http:// www.gnu.or g/lic[...]
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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditi ons: 1. this device may not cause harmful interference, and 2. this device must accept any interf erence received, including interference that may cause undesired operation of the device. FCC RF Radiation Expos ure Stat e ment: This device is capab[...]
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Déclaration d’antenne d’Industrie Canada (IC) Conformément à la réglementation d’Industr ie Canada, le présent émetteur radio peut foncti o nner avec une antenne d’un ty pe et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industr ie Canad a. Dans le but de réduire l es risques de brouillage r adioélectrique à[...]
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Tabl e of con tent s T ABLE OF CON TENTS 1 . I n t r o d u c t i o n ..... ...... ...... ...... .... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... 3 1 . 1 A b o u t t h i s g u i d e ................... ....................... ...................... .............................. ................ .......[...]
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Tabl e of con tent s 8.21 Downloads from B ase Unit . ....... ....................... .............................. ...................... ....................... 7 7 8.22 Manage Sys tem Con fi g u r a t i o n ............ .............................. ...................... ....................... ............... 7 7 8.23 Load Default Sett ings[...]
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1. Introdu ction 1. INTROD UCTION In this section you get a short introduct ion to the available ClickShare documentation. • About this guide • About the doc umentation • Symbols and fonts 1.1 About this guide Ve r s i o n Partnumber Description Level R5900006 Service Guide Barco service personnel / Custom er support Always check for the late[...]
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1. Introduc tion 1.3 Symbols and fonts Symbol overview The following icons are us ed in the manual : Caution Warn in g Info, term de fi nit ion. General info about the term Note: gives extr a information about t he described subject Ti p: gives extra advice about the described subjec t Font overview • Buttons are indi cated in bold, e.g. OK . ?[...]
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2. Safety i nstructions 2. SAFETY INSTRUCTIONS Overview • General safety • Environmental Condition Check • Plug types ClickShar e • Adapter types ClickShare Link • Repacking • Connector instructi ons 2.1 Gene ral safety Safe ty warni ngs The installation of the device must comply with the guidelines in the ClickShare Installation Guide [...]
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2. Safety i nstructions Enviro nment Do not install the device in a site near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, excessive dust or humidity . Be aware that room heat rises to the ceil ing; check that temperature near the i nstallation site i s not excessive. 2.3 Plug types Cli ckShare A CP o w e r[...]
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2. Safety i nstructions 2.4 Adapter types Clic kShare Link T ype A power input AC clip Image 2-1 T ype C power input AC clip Image 2-2 T ype G power input AC clip. Image 2-3 T ype I pow er input AC clip (two pins) Image 2-4 2.5 Repac king On Repa ckin g Save the original shipping car ton and packing material; they w ill come in handy if you ever ha[...]
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2. Safety i nstructions 2.6 Connector instructions Connector instructions Several types of connectors are us ed in the ClickShare product: it is impo rtant to disconnect them by pulling the connector , not the wire. Some of the connectors (e.g. mains pow er plug) can be mechanically secured: make sure to release the mechanical lock prior to unplugg[...]
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3. ClickSh are Service ac tivities 3. CLICKSHARE SERVICE ACTIVITIES 3.1 Cli ckShare detaile d service model Sales model Distributor Dealers Customer Image 3-1 Sales model The way ClickShare comes to the c ustomer: 1. Distributor purchases from Barco. 2. Dealers purchase from a distributor . 3. Dealers sell to the end customer . Service model Distri[...]
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3. ClickS hare Service a ctiviti es Image 3-3 4. Fill out the service request form Image 3-4 5. Click Subnit & Add Attachme nt . 6. Click Choose File and browse t o the fi l et oa t t a c h . 7. Click A ttach fi le . 8. T o add extra fi les, r epeat the Choose File and Attach fi le action. When al l fi les are attached click Done . Image 3[...]
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Page 23
3. ClickSh are Service ac tivities An overview will be displayed. Ex tra i nformation can be added. Y our service request is logged. 3.3 Rea chin g the loca l Barco help desk How to reach 1. Go to B arco’ s web sit e, ww w .b arco .com . Image 3-6 2. Click on the d rop down next to T raining & Support and select Support . 3. Select your Count[...]
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3. ClickS hare Service a ctiviti es Image 3-8 12 R5900006 CLICKSHA RE 04/12/2013[...]
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4. Product an d compone nts 4. PRODUCT AND C OMPONENTS Overview • About the ClickShare product • ClickShare speci fi cations • ClickShare Link speci fi cations • About the Base Unit • About the Button • About the Tray • Retrieving the ser ial and version numbers • Mobile Device Support 4.1 About the ClickShare product Cli ckShar e[...]
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4. Product an d compone nts Regional v ersion Contain s Accessories included R9861005EU • R9861006BEU • 4x R9861006D01 • R9861006T01 • power cables CEE7 and BS 1363 • wall/ceiling mounting brackets • a DVI to VGA converter R9861005JP • R9861006BJP • 4x R9861006D01 • R9861006T01 • power cable JIS C8303 • wall/ceiling mounting b[...]
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4. Product an d compone nts Range Max. 30m (100 ft) between ClickShare Button and ClickShare Base Unit Encryption AES CCMP Wireless transmission protocol IEEE 802.1 1 a/g/n Lifeti me MTBF = 40,000h (90% con fi de nce level) MTBF = 1 00,000h (60% con fi denc e level) MTBF conditions: • Environment: Ground B enign • T em perature: 25°C • Met[...]
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4. Product an d compone nts 4.3 ClickShare Link speci fi ca tions Overview Dimensio ns 1 16 mm x 60 mm x 23 mm (4.57” x 2.36” x 0.91”) Weight < 250g Connection with Base Unit USB Vide o Input Single link DVI Video O utput USB mini type B Powe r Using external power adaptor (included in the package): • DC output: 5V , 2A • AC input: 10[...]
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Page 29
4. Product an d compone nts 2 1 3 2 Image 4-3 Base Unit 1 USB port 2 S tatu s LED s trip 3 Standby button Ta b l e 4 - 3 USB port The USB port is used to update the software of both the Base Unit and the Buttons. When plugging in the Button into the Base Unit, the Button is paired t o the Base Unit. The B ase Unit checks whether the Button’ s sof[...]
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4. Product an d compone nts Back layout of the Base Unit At the back of the Base Unit you can fi nd the rocker switch, the label, the ports and connectors of the Base Unit. 1 2 3 4 5 6 7 8 9 10 1 Image 4-4 Backside of the B ase Unit 1 Fixture points for the antenna 2 Label containi ng the article number and power rating of the product 3 Mains powe[...]
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4. Product an d compone nts Image 4-5 V entilati on grids IN and OUT The Base unit sucks air via the top ventilation grid and push hot air out on both sides. Make sure not to cover the ventilat ion grids during operation of the Base Unit. Always keep a free area of minimum 50 mm in front of all vent ilat ion grids. Bottom layout of the Base Unit Th[...]
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4. Product an d compone nts 1 USB connector 2B u t t o n 3L E D r i n g Ta b l e 4 - 6 USB connector Using the USB connector the Button can be plugged into a laptop (for sharing your screen) or t he Base U nit (for pairing the But ton to the Base Unit or updating its software). Button Click the Button to di splay the content of the laptop’ s scre[...]
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4. Product an d compone nts Image 4-7 T ray layout Article number The speci fi c article number of the tray can be found at the bottom of it . Do not cl ean the T ray wit h products con tainin g alcohol . T ray is passive, requires no power or b atteries. 4.7 Retrieving the serial and vers ion numbers Base Unit an d Button label Y ou can e asily ?[...]
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4. Product an d compone nts App Used on Logo ClickShare Presenter Android and iOS MirrorOp Sender for Galaxy Samsung G alaxy only 22 R5900006 CLICKSHA RE 04/12/2013[...]
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5. Installi ng Cli ckShar e 5. INST ALLING CLICKSHARE W ARNING : Do not conne ct to the ma ins power dur ing in stallat ion. W ARNING : Only use the antennas that are delivered wit h the product. Other antennas are not allowed. Overview • Installati o n methods for t he Base unit • T able mounting • W a ll mounting • Ceiling mounting • Ra[...]
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5. Instal ling ClickS hare 5.3 W all mounting About wall mounting Use the mounting brackets, inser ted in the ClickShare box, to mount the Base unit on the wall . The total weight of the Base Unit — including the mounting brackets — is 2,9 kg. Necessary t ools • a drill (type of drill depends on the type of wall) • T orx T10 screwdriver •[...]
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5. Installi ng Cli ckShar e 173mm Image 5-1 4. T o mount the Base unit on t he wall, h ook the slots in the brackets ov er the 2 screws in t he wall (front side of the Base unit directed toward s the ceiling or t he fl oor) and pull it downward until it is secured. C AUTION : It i s only all owed to mount t he Base Unit f ront side up or down. Mou[...]
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5. Instal ling ClickS hare Necessary p arts • Mounting brackets (included in the ClickShare box) • 4 mounting screws and corresponding screwdriv er (not included) How to install 1. Drill four holes in the ceiling according to t h e dimensions indicated in the picture below ( length: 2 77mm, depth: 157mm) 277mm 157mm Image 5-2 Ceiling m ount 2. [...]
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5. Installi ng Cli ckShar e Image 5-3 Removal of pre-mount ed screws 3. Install the mounting brackets to the Base Unit as shown on image 5-2. D rive in the four removed Pan Head T10 M 3 screws to secure t he brackets to the Ba se Unit. 4. Insert a plug in each hole (if needed and depending on the ceiling type) and drive in the 4 moun ting screws. N[...]
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5. Instal ling ClickS hare Image 5-4 Removal of pre-mount ed screws 2. Place the Base Unit on t he rack mount and drive in the four removed Pan Head T10 M3 screws. Refer to “1” on image 5-5. 3. Fasten the antenna to the front panel of the rac k moun t. Refer to “2” on image 5-5. 1 2 3 3 2 1 Image 5-5 4. Tight en the antenna cables to the ba[...]
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6. Conne cting 6. CONNECTING Overview • Video signal c onnections to the Base Unit • Audio connection • LAN connection • Power connection and switching on • Connecting an iOS device •B a s i c U s e • Advanced Use • User Interface • Capture mode: detail e d - f a st • Shared desktop: primary - extended •A u d i o c o n fi gur[...]
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6. Connecti ng 1 Image 6-1 Display cabl es connecti on Note: Display cables ar e not included in the Cl ickShare box at purchase. Supported types of displays are: - Single Link D VI -D i s p l a y P o r t - VGA: use the adapter included in t he ClickShare box (reduced blanking on highest resolution) - HDMI: use an adap ter cable (not incl uded in t[...]
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Page 43
6. Conne cting 6.2 Audio connection About audio The ClickShare Button captures the audio output of the user’s laptop and sends it to the Base Unit together with t he video signal. The Base Unit will then mix t he audio signals from all Buttons that are sharing their content . The mixed audio will be output at line levels from the mini j ack socke[...]
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6. Connecti ng Image 6-4 LAN connect ion 2. Connect the other side to a LAN. 6.4 Power connection and swit ching on W ARNING : Use a power cor d which compli es to loc al regul ations. If not inc luded in the box, contact your local dealer f or a correct power cord. How to connect 1. Plug the power cable in the mains po wer connector at the back of[...]
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Page 45
6. Conne cting If the Base unit does not start up automatically , use the standby button. The standby button at the front can now fully control the unit . Image 6-6 Standby but ton The standby button has the following functions: - When the system is awake, a short push triggers the s ystem to go into standby mode. - When the system is in standby mo[...]
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Page 46
6. Connecti ng USB USB HDMI iPad ClickShare Base Unit HD ClickShare Link Image 6-7 iPad co nnection vi a cable 2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the convertor from DVI to HDMI on the ClickShare Link and connect an HDMI cable. 3. Connect the power adapter to t he power input of the ClickShare Link[...]
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Page 47
6. Conne cting USB USB DVI HDMI Apple T V iPad ClickShare Link ClickShare Base Unit Image 6-12 Wirele ss iPad connecti on 2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the convertor from DVI to HDMI on the ClickShare Link and connect an HDMI cable. 3. Connect the HDM I side of the cable to the Apple TV . For[...]
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Page 48
6. Connecti ng In this example, we wil l connect to t he wireless network of the Base Unit. If you want to use a dif ferent network, please contac t your IT administrator . - Go into the Apple TV main menu and connect to t he ClickShare Base Unit WiFi (IP address = 192.168.2.1 , pa ssword : clickshare ,S S I D : ClickSharre-”serial number unit”[...]
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Page 49
6. Conne cting - Return to the Ho me page of the A pp l e TV . Image 6-22 - Calibrate the ClickShare Link to the Apple TV menu by going into the ClickShare Link Base U nit web interface. By calibrating the Link, we make sure that the Apple TV m enu is not shown in the ClickShare composition. iOS content will only be shown when an iOS device is actu[...]
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6. Connecti ng Image 6-24 2. Insert the Button into a USB port of yo ur laptop. Image 6-25 38 R5900006 CLICKSHA RE 04/12/2013[...]
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Page 51
6. Conne cting The LEDs of the Button start fl ashing whit e. On your laptop a new drive appears. T wo situation are possible now: - A launcher is preinstall ed on your laptop (downloaded from th e Base Unit or Barco website, or deployed com pany-wide by your IT department). ClickShare is immediatel y available. Y ou can continue with s tep 5. - n[...]
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Page 52
6. Connecti ng 6.7 Advanced Use Advanced functionality ClickShare can show the content of up to four wireles s sources or three wireless sources and one ClickShare Link (f or an iPad) on the meeting room display(s) at the same time. A wireless source is a ClickS hare Button, or either an iPad or android device sharing via the ClickShare app. This m[...]
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Page 53
6. Conne cting 4 users panoramic setup 2 users panoramic setup 1 user panoramic setup 2 1 34 12 1 Image 6-31 For Panoramic projectors which require Dual Link DVI in, use the Barco kit B560 6021 to convert DisplayPort into Dual Link DV I. Image 6-32 DisplayPor t convertor If you are t he fi fth user who wants to share his screen, you are blocked. A[...]
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6. Connecti ng user 5 5 5 4 users 12 34 Image 6-34 Dual display 2 1 34 5 Image 6-35 Panoramic di splay When you click again, your content is removed and the Base Unit shows the welcome screen again. The cont ent of the previ ous users is not rest ored on the displa y . 6.8 User Interface User Interface funct ionality After launching t he client, th[...]
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Page 55
6. Conne cting Click To R e s u l t About ClickShare Client to fi nd out the ClickShare software version. Here you can fi nd more informati on on the ClickShare software version. Exit to close ClickShare. The ClickShare icon disappe ars from the system tray and the LEDs of the Button start blinki ng w hite. 6.9 Capture mode: detailed - fast Only [...]
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Page 56
6. Connecti ng About shared desktop Depending on your selection, your primary screen or your extended screen will be captured and displayed via ClickShare. That extended screen can be a physical screen or a virt ual screen. With extended desktop you can take advantage of both your laptop s creen and the central meeting room display . Presentation n[...]
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Page 57
6. Conne cting T o know if your system suppo rts the extended desk top feature, press Wind ow key + P . It should br ing up the following pop-up on screen: Image 6-41 How to select 1. Right click on the ClickShare icon in the system tray (1). Image 6-42 Shared de sktop selec tion A context menu opens. 2. Select Shared Des ktop (2). 3. Select the de[...]
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Page 58
6. Connecti ng Image 6-43 Speakers Cl ickShare, defaul t 2. Click Playback devices (2). The Sound window opens on the P layback tab. 3. Select Speakers ClickShare (3) and click Set default (4). 4. Click Apply or OK to activate the new setting. Set ClickShare as default in Windows XP 1. Right click on t he speaker icon in the system tray . Image 6-4[...]
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Page 59
6. Conne cting 2. Click Adjust A udio Properties (1). The Sound and Audio Devices Properties window opens. 3. Select Audio tab (2). 4. Click on the drop down box in the Sound playb ack pane and select ClickShare (3).. 5. Click Apply or OK to activate the new setting. Set ClickShare as default on MAC 1. Click on the Apple logo on the me nu bar (1) a[...]
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Page 60
6. Connecti ng 48 R5900006 CLICKSHA RE 04/12/2013[...]
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Page 61
7. Preparing the buttons 7. PREP ARING THE BUTTONS Overview • Pairing • Pre-install of the Launcher service 7.1 Pairi ng Pairing of the Buttons with t he Base Unit T o be able t o use a Button it should be assigned to the Base Unit you ar e using. This process is called pairi ng. By default, the four Buttons delivered with the ClickShare set ar[...]
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Page 62
7. Preparing the but tons Both the LEDs of the Button and the LEDs of the Base Unit are blinking white. This means pairing is in progress. The Base Unit automaticall y checks whether the s oftwar e of the Button i s up to date. I f not, the Base Unit updat es the Button software. This may take m ore time. During the pairing and update process, a me[...]
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Page 63
8. Web I nter face 8. WEB INT ERF ACE Overview • Accessing the ClickShare Web Interface • Language setup W eb interface • About C lickShare tabs • Basic settings • W a llpaper (background) selection • Personalized wallpapers • Display settings • Output ports • On-screen text format • Audio settings • Advanced settings: H ostna[...]
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Page 64
8. Web In terface By default, the password is set to ’admin’. The web interface opens. Image 8-1 Web interf ace, startup screen The language of the web interface can be changed. It contains also three tabs: Set up , Mai ntenance and Help . If you cannot fi nd the IP address (e.g. there is no screen available) you should connect to the Base Uni[...]
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Page 65
8. Web I nter face The following languages are possibl e : • Arabic •S i m p l i fi ed Chinese • T raditional Chinese • Danish •D u t c h •E n g l i s h •F i n n i s h • French •G e r m a n • Italian • Japanese • Korean • Norwegian • Portuguese • Russian • Spanish • Swedish How to change 1. Click on the drop down [...]
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Page 66
8. Web In terface Image 8-3 T ab pages 1 Main tab bar 2S u b t a b b a r 3 Information and fi ll out pane 8.4 Basic settings About Basic settings The basic settings contain the following infor m ation: • Meeting room name • Meeting room location • Welcome message T o change the bas ic settings 1. Log in to the Cli ckS hare web inter face. 2.[...]
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Page 67
8. Web I nter face Image 8-4 Setup, basic se ttings The Basic tab is displayed by default. 3. In the Ide nti fi cation section click in an input fi eld and enter - the name of the meeting room - the location of the meeting room - a welcome message wh ich wil l be displayed below the meeting room name and location. Note: The name of the meeting ro[...]
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Page 68
8. Web In terface Image 8-5 A message is displayed to indicate t hat the changes are successful. The new name, location and welcome message are displayed in the lef t top corner of the s creen. 8.5 W al lpape r (bac kgrou nd) sel ectio n About wallpaper When ClickShare starts up, a background (wallpaper) is displayed. By default a general ClickShar[...]
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Page 69
8. Web I nter face Image 8-6 Wal lpaper select ion 3. Select one of the available wallpapers (3) and cli ck Apply (5).. Note: By default a general Barco ClickShare wallpaper and a ClickShare Quick Start Guide wallpapers are avai lable. They are autom atically resized to fi t the aspect ratio of the screen. The selected wallpaper is indic ated with[...]
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Page 70
8. Web In terface When 2 screens are connected, an extra item Show Display Ident i fi ers appears in the D isplay pane. When checked, a sequence number is displayed on each display . Image 8-8 Display identi fi ers 8.6 Personalized wal lpapers About a personalized wallpaper Via t he web interface it is pos sible to upload personalized backgrounds[...]
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Page 71
8. Web I nter face Image 8-9 Add wallpa per The Wallp ape r tab page is displayed. 3. In the Background wallpapers pane, click on the “ + ”s i g n( 3 ) . A browser w indow opens. 4. Select the desired fi le (4) and click Open (5). The content of the fi le is checked and when valid (format and size), the fi le is uploaded (6). The message Suc[...]
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Page 72
8. Web In terface 2. Click on the delete button to delete the wallpaper . The message Successfully applied changes is displayed on top of the page. 8.7 Display settings About display settings The following settings can be con fi gured for the display(s): • Standby timeout. Time between the last action and moment the system goes into standby . ?[...]
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Page 73
8. Web I nter face • Information on supported “Established T imings” (most legacy timings, e.g. 720x400@70H z, 88Hz; 800x600@ 56Hz, 60Hz, 72Hz, 75Hz; ... ; ...) • Supported Standard T iming Identi fi cations (e.g. 1280x1024@ 60Hz, 1600x1200@60Hz,...) • Detailed T iming Information. The fi rst detail ed timing des cription is the “Pref[...]
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Page 74
8. Web In terface ClickShare position As the base unit supports dual display , an output can be associated with the primary display or with the secondary display . Auto- matically the second input is associated with the f ree display . T o c hange the position, click on the dr o p down box next to ClickShare Position and se lect the position. The c[...]
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Page 75
8. Web I nter face The following languages are possible: - Arabic - Simpli fi ed Chinese - Tradit ional Chinese -D a n i s h -D u t c h - English - Finnish - French -G e r m a n - Italian - Japanese - Korean - Norwegian - Portuguese - Russia n - Spanish - Swedish Te x t c o l o r 1. Click in the input fi eld next to T ext color or click on the co[...]
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Page 76
8. Web In terface Image 8-16 Background c olor 2. Drag the marker in the color bar up or dow n until the des ired color is obtained (2). 3. T o change the tint of the selected col or , drag the circler marker in the square until the desired ti nt is obtained (3). T ran sparency 1. Move the slider t o the left or the right t o obtain the desi red tr[...]
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8. Web I nter face Image 8-18 Audio se ttings How to change 1. Log in to the Cli ckS hare web inter face. 2. Click the Setup tab and then the Audio tab. 3. T o enable audio on the Base Unit, check the chec k box next to Enable Audio Functionality . Changin g the aud io setti ng, requi res a r e-pairi ng of t he Button s. 8.1 1 Advanced settings: H [...]
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8. Web In terface 4. Select the current name and enter a new nam e. Note: The default hostname is “ClickShare-<serial number>”. 8.12 Advanced set tings: LAN network settings About LAN network settings A network connection can be c on fi g ured through DHCP or by manually entering a fi xed IP address. DHCP Dynamic host co n fi guration [...]
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8. Web I nter face Image 8-21 Fixed IP addr ess The Advanced tab is displayed. 3. Check the radio button next to Fixed address (3). The IP address, subnet and gateway input opens. 4. Click in the input fi eld of the IP address and fi ll out the 4 fi el ds. Note: An address contains 4 octet s with a maximum value of 255. This must NOT be 0.0.0.0 [...]
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8. Web In terface Image 8-22 WiFi sett ings 3. Enter a public name (SSID) for the wireless network. The default SSID is ClickShare-<serial base number> . 4. If you want to broadcast this SSID, check the checkbox behind Broadcast S SID . 5. Enter a new password and c on fi rm that password. 6. Select the wireless connecti on frequency band: 2[...]
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8. Web I nter face Image 8-23 Access web interface 8.15 Advanced se ttings: access SSH About SSH access SSH (Secured Shell) is a n etwork protocol f or sec ure data communication, remote command-line login, remote comm and execution between networked devices that connect s via a secured channel over an insecure network. A Secured Shell access can b[...]
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8. Web In terface • the LAN interface settings, • the WiFi settings, • System identi fi cat ion • Historical updates • Subsystem status •S e n s o r s • System management T o check t he syst em statu s 1. Log in to the Cli ckS hare web inter face. 2. Click the Maintenance tab and click St atus . The Sta tus tab page is displayed. Ima[...]
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8. Web I nter face Image 8-26 Detail assoc iated devices System Ma nagement Use the Restart System button to restart ClickShare. Use the Shut down System butt on to shutdown ClickShare. Image 8-27 System manageme nt 8.17 Maintenance, Buttons information About buttons The Butt ons tab gives information on the Butt on s that hav e b een paired to the[...]
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8. Web In terface Image 8-28 Paired but tons, overview The list gives an overview of the Buttons that have in the past been paired to this Base Unit. If a Button has in the meantime been paired to another Ba se Unit, it will st ill appear in this list. T o remove it from the list, at the right of the tab page, click More and select Remove from list[...]
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8. Web I nter face Image 8-29 The Button can be r e moved from the l ist by cli cking on Re move Fr om List . ClickShare button manager By clicking o n Download (3), an XM L fi le is downloaded on the PC. This fi le contains all information about the base unit to pair buttons on your PC instead of on the base unit itself. T o pa ir buttons on a P[...]
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8. Web In terface The content of the Links tab is displayed. An overview of the con fi gured links is given with the following extra info of t he Link: - The green LED indicates that the Link is connected. - Source name: can b e changed to any name, just by clicking inside the input fi eld and entering a new name. - Serial number - Software versi[...]
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8. Web I nter face Image 8-31 Start cal ibration 3. Click Start C alib rati on . The calibration process starts. A calibration message with progress bar is displayed on the meeting room display . Use the Apple TV remote to cycle thr ough the top row of icons (t he row with Computers and Settings) on the home screen. When the c alibration is success[...]
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8. Web In terface Image 8-32 Download pag e How to update 1. Download the latest version of the software from Barco’ s website. 2. Log in to the Cli ckS hare web inter face. 3. Click the Maintenance tab (1) and then click Softwa re (2). Image 8-33 Update software The content of the Softwar e tab is displayed. The current version of the Base Unit [...]
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8. Web I nter face 8.21 Downloads from Base Unit About downloads The launcher service and the ClickShare client software for PC or MAC are stored on the Base Unit and can be downloaded for instal lation on the user’s PC. For more information, s ee "Pre-install of the Launcher s ervice", page 50. How to download 1. Log in to the Cli ckS [...]
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8. Web In terface T o manage the system con fi gur ation 1. Log in to the Cli ckS hare web inter face. 2. Click the Maintena nce tab (1) and then click Con fi guration (2 ).. Image 8-35 Manage system con fi guration The content of the Con fi gurat ion tab is displayed. 3. T o download a full bac kup, click on Dow nload Full Backup (3) . An xml [...]
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8. Web I nter face The following settings are the d efaults: • Meeting room identi fi c ation info is cleared. • Language is set to English. • Custom wallpapers are removed and the default wallpaper is rest ored. • Display resolution is set to auto and standby timer is r eset to in fi nity • Display Identi fi ers are t urned off. • H[...]
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8. Web In terface 3. Use the Up and Down ar row keys to sele ct Load Default S ettings in the boot menu (Grub) and press ENTER . 8.24 Administrato r password About the administrator password The administrator password to log in in the web interface can be changed at any time. T o change the administrat or password 1. Log in to the Cli ckS hare web [...]
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8. Web I nter face The content of the Logging tab is di splayed. Image 8-39 Logging 3. T o create a debug log, check the check box nex t to Debug Logging (3). 4. Reproduce the issue you want to r eport. 5. T o download the current log fi le, cli ck on Downloa d Log (4 ). 6. T o clear the current log fi le, click Clear Log (5) . 7. • T o enable [...]
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8. Web In terface Image 8-41 The content of the C ontact tab is displayed. The Contac t p age contains a link t o the ClickShare hom e page on Barco’s website (3). 3. Click on the link Visit th e Cli ckShare produ ct page . 4. Click Downl oads Image 8-42 All kind of manuals, brochures and software updates can be found on that page. 8.27 Barco Cli[...]
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8. Web I nter face Image 8-43 EULA 3. If desired, click Save ... (3) to save a copy of the agreemen t on your laptop. 4. In the Fi le Download window , c lic k Save . The Save as window opens. 5. Browse to the location wher e to store the EULA fi le and click Save . A copy of the B arco ClickShare EULA has been saved to your laptop. R5900006 CLICK[...]
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8. Web In terface 84 R5900006 CLICKSHA RE 04/12/2013[...]
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9. Software u pdati ng 9. SOFTW A RE UPDA TING Overview • Retrieving software v e rsions • Base Unit software update • Emergency recovery procedure via software recovery stick • Buttons software update 9.1 Retrieving software vers ions Before updating th e software Check the current s oftware version of the Base Uni t and the Button.. Retri[...]
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9. Softwa re updating The content of the But ton s tab is displayed. Image 9-2 Paired but tons, overview 3. T o get more information on the Butt on fi rmwa re click More... . Image 9-3 9.2 Base Unit software update T wo possible ways to u pdate the software of the Base Unit •V i a t h e Maintenance tab of the web interface • Using a USB stick [...]
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9. Software u pdati ng As an emergency recovery procedure you can use the software update stick. However , in that case the software will be fully erased and the Base Unit will be ref ormatted. T o update the Base Unit software via the web interface 1. Download the latest version of the s oftware from Barco’s website, www.barc o.co m/ click sha r[...]
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9. Softwa re updating 5. Browse to the new software version and click Open to start the upload. Note: This should be an ipk fi le. Y ou might have to unzip the fi le downloaded f rom Barco’s website. Note: Updating the s o ftware to t he Base Unit and installing it can take several minutes. Progress can be followed on the meeting room display .[...]
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9. Software u pdati ng Image 9-7 Press the Standby button at the front if the unit does not start up automatically . 5. On the keyboard , press F12 . Press F12 immediately after starting up the Base U nit and keep it pressed until a message appe ars on screen asking to enter a password. Image 9-8 6. Enter ’clickshare’ as password. Beware when e[...]
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9. Softwa re updating The following screen appears. Image 9-10 8. Select the fi rst option and press Enter . A user nam e is requested. Image 9-1 1 9. Enter the user nam e (’barco’). A password is requested. Image 9-12 10.Enter the passw ord (’barco’). 90 R5900006 CLICKSHA RE 04/12/2013[...]
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9. Software u pdati ng The following screen appears. Image 9-13 11 . P r e s s ’ y’ on the keyboard to start. The following window appears. Image 9-14 12.Enter the article number of the Base Unit and press Ente r . Image 9-15 Yo u c a n fi nd this number on the label a t the bottom of the Base Unit. The format of the article number is R9861006[...]
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9. Softwa re updating 13.Enter the serial number of the Base Unit and press Enter . Image 9-17 Yo u c a n fi n d this number on t he label at the bottom of t he unit. Format is a 10-digit number . Re fl ashing star ts. Image 9-18 When fi ni shed successfully , a message appears and the unit wil l shut down. T he complete process can t ake severa[...]
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9. Software u pdati ng Image 9-19 The Base Unit automatically checks whether the software of the Button is up to date. If not, t he Base Un it automatically starts updating the soft ware. When the LEDs become static red, the updating (and pairing) process is fi nished. Note: in case no software update of the Button was required only pairing will b[...]
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9. Softwa re updating 94 R5900006 CLICKSHA RE 04/12/2013[...]
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10. Maintena nce of the prod uct 10. MAINT ENANCE OF THE P RODUC T 10.1 Maintenance of your Cli ckShare Maintena nce No speci fi c periodic maintenance is needed. W ARNING : Do not cl ean the T ray with p roducts con taini ng alcohol. R5900006 CLICKSH ARE 04/12/2013 95[...]
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10. Maintenan ce of the pr oduct 96 R5900006 CLICKSHA RE 04/12/2013[...]
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11. Tr ouble shooting 1 1. TROUB LESHOOTING 1 1.1 Step by s tep support procedure Handle as follow for the Base Unit: 1. Set up the unit in a stand-alone environment. C onnect a keyboard and a monitor , known as working wit h ClickShare . 2. Check if the ba se unit starts up normally . If the wallpaper does not appear or the LEDs are blinking red. [...]
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11. Tr ouble shooting Probl em Cause Soluti on Web interface is not accessible Browser • Use another browser ( versi on). • Check the browser settings. No connection • There are three methods t o access the web interface. Refer to the corresponding chapter of the documentation. • Ch eck the proxy s ettings Users do not get a Click Share dri[...]
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11. Tr ouble shooting Probl em Cause Soluti on The display cables are not correctly connected Insert the display cables to t he displays and the Base Unit. The display does not recog nize or is not able to display the Base Unit output resolution. Change the corresponding setting via the web interfac e. The Base Un it is in standby mode Bri e fl y [...]
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11. Tr ouble shooting Probl em Cause Soluti on Virtualisati on software like Parallels When using a virtualisation software on Mac OS/X like Parallels, there are two possiblities: 1. The user can assign the USB port to te host machine (OS/X). In that case, Parallels content is treated like just another application, in other words, the us ers main d[...]
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11. Tr ouble shooting 1 1.3 Generating log fi les Log fi les can be generated from the • Base Unit • Client software • Button (included i n Base unit logging) T o generate log fi les from the Base Uni t 1. Login to the ClickShare web interf ace. 2. Click the Maintenance tab (1) and then click Loggi ng (2).. The content of the Logging tab i[...]
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11. Tr ouble shooting Image 1 1-3 Client lo gging 2. Reproduce the e rror of bug that occurred. 3. Download the log fi le. 102 R5900006 CLICKSHA RE 04/12/2013[...]
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12. Frequentl y Aske d Quest ions 12. FREQUE NTL Y ASKED QUESTIONS 12.1 List of F AQs Feature s For the latest version of this list, please vi sit m y .b arco .com . 1. Do you support iPad? Supported at t h e end of fi rst quarter of 2013 and it will be backwards comp atible with the fi rst release. 2. Do you support other tablets (Android, Windo[...]
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12. Frequentl y Asked Q uestion s Performance 1. What frame rate ca n you guarantee? Our target for the fi rst release i s 20 frames per second. 2. What is the minimum and maximum s upported output r esolution for the central screen? - XGA (1024x768@60Hz) - WXGA (1280x800@60H z) - SXGA (1280x1024@ 60Hz) - SXGA+ (1400w1050@ 60Hz) - WXGA+ (1440x900@[...]
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12. Frequentl y Aske d Quest ions Practic al 1. What about risk of theft? ClickShare Buttons are designed to avoid a sincere confusion with a USB mass storage device. The C lickShare Button is designed in such a way that people will notice it when walking awa y from the meeting room (weight, size, cable,…). In t he rare case that one takes the Bu[...]
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12. Frequentl y Asked Q uestion s 106 R5900006 CLICKSHA RE 04/12/2013[...]
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13. Ord er info 13. ORDER IN FO 13.1 List of artic les and their order numbers List Order Number ( E-Item) E-Item Description Description R9861005CN CLICKSHARE SE T CN Chinese version of the ClickShare set R9861005EU CLICKSH ARE SET EU European version of the ClickShare set R9861005JP CLICKSHARE SET JP Japanese version of the Cl ickSha re set R9861[...]
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13. O rder info 108 R5900006 CLICKSHA RE 04/12/2013[...]
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14. Environ mental inf ormation 14. ENVIRONMENT AL INFORMA TION 14.1 Disposal informati on Disposal Information W aste Electrical and Electronic Equipment This symbol on the product indicates that, un der the European Directive 2012/19/EU governing waste from electrical and electronic equipment, this pr oduct must not be di sposed of with other mun[...]
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14. Environment al inform ation 底架 Cha ssis x 0 x 000 电 源供 应 器 Power Supply U nit x 0 x 000 文件 说 明 书 Paper Manuals 000000 O: 表示 该 有毒有害物 质 在 该 部件所有均 质 材料中的含量均 在 SJ/T 1 1363-2006 标 准 规 定的限量 要求以下 . O: Indicates that t his toxic or hazardous substance contai[...]
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Index INDEX A About 3, 13, 16, 19–20 Base U nit 16 Button 19 ClickShare product 13 Documentation 3 Service Guide 3 T ray 20 Access S SH 69 Access web interface 68 Adapter types 7 ClickShare Link 7 Address 1 10 Advanced use 40 Audio control 45 B Barco contact d ata 81 Base unit 23–25, 27 Installation 23–25, 27 Ceiling mounting 25 Met hods 2 3 [...]
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Index Status 69 Mobile Device 21 Support 21 O On-screen text format 62 Order info 107 Output ports 61 P Pa ir ing 92 Pairing Buttons 49 Passwo rd 80 Change 80 Plug types 6 ClickShare 6 Pre-install 50 Launcher service 50 Product 95 Maintenance 95 Production 1 10 R Rack mounting 27 Base unit 27 repacking 7 Retrieving 21 V ersion number of Bas e Unit [...]