Black Box SERVSWITCH ACU1006DRA manual

November 2009 ACU1006RA ACU1006DRA ACU1012RA ACU1006SRA ACU1006DSRA ACU1006VRA ACU1006DVRA CAT KVM Extender 5 Local Hubs[...]

[...]

THE SERVSWITCH ™ FAMILY 1 Welcome to the ServSwitch™ Family! Thank you for purchasing a B LACK BOX® ServSwitch™ Brand CAT5 KVM Micro Extender model! We appreciate your business, and we th ink you’ll appreciate th e many ways that your enhanc ed keyboard/vid eo/mouse system will save you money, time, and effort. That’s because our ServSwi[...]

THE SERVSWITCH ™ FAMILY 2 Copyrights and Trademarks ©2002/9. All rights reserved . Th is information may not be repr oduced in an y manner without the prior written consent of the manufac turer. Information in this docum ent is subject to ch ange without notice and the manufacturer shall not be liable for any dir ect, indire ct, specia l, incide[...]

FCC/CDC STATEMENTS 3 FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIO NS RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generate s, uses, and can radiate radio-frequ ency energy, and if not installed and used properly, that is, in s trict accord ance with the manufac turer’s instructions, may cause interference to[...]

DECLARATION OF CONFORMITY 4 EUROPEAN UNION COMPLIANCE STATEMENT WARNING! This is a class A product. In a domest ic environment, this product ma y cause radio interferen ce, in wh ich case the us er might be req uired to take ad equate remedial m easures. This product complies with the f ollowing harm onized standards fo r Information Technology Equ[...]

NOM STATEMENT 5 NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instruccione s de se guridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación debe rán ser guardad as para referencia f utura. 3. Todas las advert encia[...]

NOM STATEMENT 6 14. El equipo eléctr ico debe ser l impiado únicamen te de acuerdo a las recom endaciones del fabricante. 15. En caso de ex istir, una anten a externa d eberá ser lo calizada lejos de las lin eas de en ergia. 16. El cable de corriente deberá ser d esconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17. [...]

SAFETY PRECAUTIO NS AND INSTALL A TION GUIDELINE S 7 Safety Precautions and Installa tion Guidelines To ensure reliable and safe long- term ope ration pl ease note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ens ure that e[...]

CONTENTS 8 Contents 1.  Overview 10  1.1  Introduction 10  1.2  Glossary 10  1.3  Features 12  1.4  Product Range 13  1.5  Compatibility 14  1.6  How to Use This Guide 16  2.  Installation 17  2.1  Package Contents 17  2.2  Interconnection Cable Requirements 18  2.3  Local Hub Installat[...]

CONTENTS 9[...]

OVERVIEW 10 1. Overview 1.1 Introduction TheServSwitch™ Brand CAT5 KVM Extender Local Hub prod ucts described in this manual enable high-resolution video , PS/2 keyboard and m ouse, stereo audio, and serial p ort signals to be communicated up to 300m ove r Category 5/5e (CATx) cable. A basic KVM extension s ystem comprises a Local Unit (transm it[...]

OVERVIEW 11 Figure 1 ServSwitch™ Brand CAT5 KVM Extender Local Hub system Local A ccess Dual Access Hubs only. Serial and A udio Transmission Using extenders and hubs from the Serial or Audio/Serial families. KVM extension over CATx cables up to 300m. LOCAL Hub Remote Unit A dditional Monitors Using dual or quad head Remote Units.[...]

OVERVIEW 12 1.3 Features All members of the ServSwitch™ Brand CA T5 KVM Extender Local Hub product family offer the following features: • Support for high video resolu tion over extended d istances. • Fully buffered signals to ensure cons istent r emote operation of your PC. • Intelligent PS/2 keyboard and m ouse emulat ion ensures PCs do n[...]

OVERVIEW 13 1.4 Product Range There are seven products in the ServSwitch™ Brand CAT5 KVM Extender Lo cal Hub range: KVM Extension Only ACU1006RA 6 x Single Video Channel, PS/2 KB & Mouse (Single Access) ACU1006DRA 6 x Single Video Channel, PS/2 KB & Mouse (Dual Access) ACU1012RA 12 x Single Video Channel, PS/2 KB & Mouse (Single Acces[...]

OVERVIEW 14 1.5 Compatibility Interface Compatibility • PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware. • PS/2 Mouse: Co mpatible with al l standard 2- butto n, 3-button and wheel mice. To connect to a PC that does not have a PS/2 mouse port, an active s[...]

OVERVIEW 15 Extender Compatibility You can use ServSwitch™ Bran d products belonging to the same family in any combination. However, it is not possible to mix Standard, Seri al and Audio products with in a system. Local Hub Family Compatib le Remote Units/Hubs ACU1006RA ACU1006DRA ACU1012RA Standard ACUMREM (also Micro Extender Rem ote Units supp[...]

OVERVIEW 16 1.6 How to Use This Guide This guide describes the installation and c onfiguration of the ServSwitch™ Brand CA T5 KVM Extender Local Hub range. A lthough the connection and oper ation of these s ystems is relatively str aightforward, you should consid er the following b efore getting star ted: Connection & Compatibility You will r[...]

INSTALLATION 17 2. Installation For first-time us ers, we recomm end that you carr y out a test pla cement, confined to a single room, before com mencing full installation . Th is will allow you to iden tif y and solve any cabling problems, and experiment with th e KVM Extend er Local Hub s ystem more conveniently. 2.1 Package Contents You should r[...]

INSTALLATION 18 2.2 Interconnection Cable Requirements To connect th e Local and Remote Units you wi ll need CATx (an y categor y 5, 5e, 6 or higher) cable terminated with RJ45 plugs . Ple ase note that shield ed cable i s advised to maintain regulatory EMC compliance. Interconnect cables m ust be solid-core type. St randed patch cab le will give p[...]

INSTALLATION 19 2.3 Local Hub Installation To install th e Local Hub: 1. Switch off the PC and any perip her al devices b efo re connection. 2. Using the combination CP U KVM cable(s), c onnect the keyboard, monitor(s) and mouse connectors on each computer (or KVM switc h) to the correspondin g connectors on a port of the Local Hub as shown in Figu[...]

INSTALLATION 20 Figure 2 Standard Hub Port - rear view Connect to Local monitor. Connect to Local PS/2 keyboard. Connect to Local PS/2 mouse. ACU1006RA ACU1012RA ACU1006DRA Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. Connect to computer’s video output, PS/2 keyboard and mouse ports using the CP U K[...]

INSTALLATION 21 Figure 3 Serial Hub Po rt - rear view Connect to Local monitor. Connect to Local PS/2 mouse. Connect to computer’s serial port. Connect to Local PS/2 keyboard. Connect to computer’s serial port. ACU1006SRA ACU1006DSRA Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. Connect to computer[...]

INSTALLATION 22 Figure 4 Audio/ Serial Hub Por t - rear view Connect to Local monitor. Connect to Local PS/2 mouse. Connect to Local PS/2 keyboard. Connect to computer’s serial port. ACU1006VRA ACU1006DVR A Connect to computer’s video output, PS/2 keyboard and mouse ports using the CPU KVM cable. Connect to computer’s video output, PS/2 keybo[...]

INSTALLATION 23 Figure 5 Hub Port - front view Power Requirements In most cases, there is no need to connect the 5V PSU supply as each po rt independen tly takes its own power from the PS/2 keyboard connection to the host computer. Each Local Hub port normally takes power thro ugh the PS/2 keyboard conn ection to the host computer. If any ports are[...]

OPERATION 24 3. Operation 3.1 Overview The operation and configur ation of dual acce ss Standard, Serial an d Serial/Audio enabled systems is s lightly different . Please read the appro priate section for your system . Dual Access, with consoles at bot h the Remote Unit and Lo cal Hub port, oper ates on a first- come, first-serve d basis. When o ne[...]

OPERATION 25 3.2 Operation of Dual Access Standard & Serial Local Hubs ACU1006DRA and ACU1006DSRA only Scroll Lock Function Standard and Serial Rem ote Units redefine the function of the Scr oll Lock key fo r use within the Extender system . You may need n ormal Scroll Lo ck activit y for a specific application. In this case, you can restore th[...]

OPERATION 26 Local Console Commands On a dual acces s system, you can issu e the follow ing commands at th e local cons ole: Command Key Sequence Activate Console Any key and (optionally) mouse action Gain control of CPU from remote console. On ly operates if inac tivi ty timeout period ha s expired. Start/End Private Mode <Scroll Lock> Start[...]

OPERATION 27 3.3 Operation of Dual A ccess Audio/Serial Local Hubs ACU1006DVRA only The ‘Hot’ Key With these systems, keyboard ‘hot’ keys are used to carry out various functions. To enter these c ommands: 1. Press and releas e the initial ‘hot’ key. By default , the initia l ‘hot’ ke y is < Right Control > Press and releas e t[...]

OPERATION 28 Local Console Commands After pressing the in itial ‘hot’ key on the local keyboard, you can issue a number of commands by pressing additional keys. These co mmands allow you to start a private mode session on the local console or to reset the keyboard and mouse. These commands only apply to A CU 1006DVRA Local Hubs ha ving firmware[...]

TROUBLESHOOTING 29 4. Troubleshooting 4.1 Video The image is not sharp, or is ba dly smeared. Check the Interc onnect cable bet ween the Rem ote Unit and Local Hub. Is it of th e recommended type (see page 16)? Is it in tact along its entire length and securely connected at both ends? Is it wired correctly? Ensure that all video conn ections throug[...]

TROUBLESHOOTING 30 The PC won’t boot into the correct graphics mo de The extender includes DDC emulation for al l standard resolutions and there should not normally be any issues. However, you must be using DDC capable CPU cables on each hub port. For non-standard resolutions, you will need to explicitly set the resolution in your operating syste[...]

TROUBLESHOOTING 31 4.4 Keyboard & Mouse When I am typing, I get wrong or missing characters on the screen. Your keyboard may be in the wrong mode . Use the appropr iate commands to reset the keyboard an d mouse as described in th e manual supplied with your Remote Unit. The PC comes up with ‘k eyboard error’. Press <F1> or <ESC>[...]

TROUBLESHOOTING 32 4.5 General Questions Is it possible to use a cable longer than 300m? It might be possible to use a cable of up to 500m at lower resolutions. However, we do not recommend this and cann ot guarantee that it will work. Can the extender be daisy chained? In certain circu mstances, it is poss ible to cascade ex tenders, thou gh we do[...]

APPENDIX A: EXAMPLE APPLICATIONS 33 Appendix A: Example Applications This section illustrates four specific appl i cations using ServSwitch™ Brand CAT5 KVM Local Hubs: • Simple system using ACU1006VRA Hub a nd ACUVREM Remote Units to extend audio, serial and KVM for up to six PCs (Figure 6) • Six remote serial touch screens w ith lo cal acces[...]

APPENDIX A: EXAMPLE APPLICATIONS 34 Figure 6 Serial and au dio extension for up to six CPUs A CU100 6VR A Extender Hub Takes primary video, keyboard, mouse, audio and serial signals from each CPU (only two shown). A CUVREM Remote Units connect to KVM console, audio and serial devices.[...]

APPENDIX A: EXAMPLE APPLICATIONS 35 Figure 7 Touch screen network with local access to CPUs through KVM switch A CU1006DSRA Extende r Hub Takes KVM and serial signals from each CPU (only two shown). A CUSREM Remote Units connect to touch screens. KVM Switch Local access ports connect to single KVM console through switch.[...]

APPENDIX A: EXAMPLE APPLICATIONS 36 Figure 8 Information distributio n system sharin g a single PC A CU100 6DRA Extender Hub CPU connects to Port 1. Local access ports are daisy-chained to allow opera tion from any console and/or video to be distributed to multiple locations. ACUMR EM Remote Units connect to KVM consoles. 5V PSU[...]

APPENDIX A: EXAMPLE APPLICATIONS 37 Figure 9 Dual-m onitor consol es with serial and audi o extensi on A CU100 6VR A Extender Hub Takes primary video, keyboard, mouse, audio and serial signals from each CPU (only two shown). A CU100 6R A Extender Hub Takes secondary video from each CPU. 5V PSU required . A CURA002 A Remote Units connect to KVM cons[...]

APPENDIX B: AUDIO/SERIAL PORTS 38 Appendix B: Audio/Serial Ports Operation and Multi-Port Configuration This appendix describes audio & serial interface operation for: • ACU1006SRA and ACU1006DSRA • ACU1006VRA and ACU1006DVRA Please note that on dual access Local Hubs , th e serial link r emains active during a Private Mode session but audi[...]

APPENDIX B: AUDIO/SERIAL PORTS 39 4. Place the jumper across the pos ts as shown in Figu re 11. 5. Set the hardware flow control jumpers to RTS/CTS Flow Control Across CATx Link as shown in Figure 12. This mode w ill support most , but not all, serial m ouse and trackball devices. You must also configure the Remote Unit to use this protocol. Refer [...]

APPENDIX B: AUDIO/SERIAL PORTS 40 Hardware Flow Con trol The serial daughterboards in bo th Local Hub and Remote Units have a seri es of jumpers that allow the selection of a lternative hardware fl ow control schemes across the CATx link (see Figure 10). Most applications w ill not require hardware flow control a cross the link, and therefore the f[...]

APPENDIX B: AUDIO/SERIAL PORTS 41 Audio/Serial Interface Setup and Operation ACU1006VRA and ACU1006DVRA only Serial Port Configuration No setting up or user adjustments are required . In the Audio/Se ri al extender fa mily, the seri al port is wired a s DTE - the same as tha t on a PC. To connect a serial printer or other DTE (rather than DCE devic[...]

APPENDIX B: AUDIO/SERIAL PORTS 42 Audio Port Configuration The audio interf ace is line-level and is d esigned to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link . Stereo audio may be transmitted eith er way a cross the link (simult aneously). No setup is requ[...]

APPENDIX C: CALLING BLACK BOX 43 Appendix C: Calling Black Box If you determine that your ServSwitch™ Brand C AT5 KVM Extender Local Hub is malfunctioning, do not attempt to alter or repair it . It contains no use r-s ervice abl e parts. Contact Black Box Techni cal Support at 724-746 -5500. Before you do, make a record of the history of the prob[...]

APPENDIX D: SPECIFICATIONS 44 Appendix D: Specifications Video Maximum Resolution See manual supplied with Remote Unit(s) Video Compatibility VGA to UXGA, RGB Video I/O 0.7V P-P Video Coupling DC Sync I/O H/V or composite TTL signal le ve ls Sync Polarity is preserved Video Input Connectors DB25 Female (CPU KVM) Video Output Connectors HD15 (Female[...]

APPENDIX D: SPECIFICATIONS 45 Serial Interface Max Baud Rate Supported ACU1006SRA and ACU1006DSRA: 1200, 9600 or 19200 Baud (us er-selectable) ACU1006VRA and ACU1006DVRA: 19.2K Baud ACU1006SRA and ACU1006DSRA Serial Data Format: Flow Control: 8 data bits, no parity, 1 stop bit Hardware: Either RTS/CTS passed through or lo oped back DTR/DSR passed t[...]

APPENDIX D: SPECIFICATIONS 46 Power Requirements Local Hub 5V at up to 200 mA (per port). Each port powered individually by connected PC . 5V, 20W PSU supplied for video/serial only applica tions. 2.1mm center positive Universal supply. Certified to all relevant internat i onal safety standards. Size and Shipping Weight ACU1006RA Local Hub: 482x112[...]

NOTES[...]

NOTES[...]

[...]

Customer Support Information: For FREE T echnical Support 24 hours a day , 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, P A 15055-1018 World-Wide W eb: www .blackbox.com • Email: info@blackbox.com © Copyright 2009. Black Box Corporation. All rights reserved. Order toll-fr[...]