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Black Box SERVSWITCH PANTHER KV1108A manual

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  • Page 1

    ServSwitch Panther JUNE 2004 KV1108A KV1116A Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500 ) FREE technical support, 24 hours a day, 7 day s a week: Call 724-746-5500 or fax 724-746-0746 Mail address: Black Box Corporation , 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.b lac kbo x.co m • E-m ail: info@bl[...]

  • Page 2

    [...]

  • Page 3

    SERVSWITCH TM FAMILY 1 Welcome to the ServSwitch TM Family! Thank you for purchasing a BLACK BOX® ServSwi tch Panther! We appreciate your business, and we think you’ll appreciat e the many ways that y our new ServSwitch Panther will save you money, time, and effort. That’s because our ServSwitch family is all about breaking away from the tradi[...]

  • Page 4

    FCC INFORMATION 2 2 FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and i f not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, m ay cause interference to radio[...]

  • Page 5

    NOM STATEMENT 3 Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y ope ración deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación de berán ser guardadas para referencia futura. 3. Todas las advertencias en[...]

  • Page 6

    SERVSWITCH PANTHER 4 4 12. Precaución debe ser tom ada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o cont ra ellos, poniendo particular atención a los contactos y receptáculos [...]

  • Page 7

    COMPLIANCE STATEMENTS 5 EUROPEAN UNION DECLARATION OF CONFORMITY This equipment has been tested and found to comply wi th the limits for a C lass A computing device in accordance with the specifications in the European standard EN55022 . These limit s are designed to provide reasonable protection against harm ful interference. This equipm ent gener[...]

  • Page 8

    SERVSWITCH PANTHER 6 6 Contents Chapter .................................................................................................................. page 1. Introduction ........................................................................................... 8 1.1 Features ...................................................................[...]

  • Page 9

    CONTENTS 7 4.8 Changing the OSD hotkey ......................................................................... 19 4.9 Autoskip ..................................................................................................... 19 4.10 Serial port ...................................................................................................[...]

  • Page 10

    SERVSWITCH PANTHER 8 8 1. Introduction Access and control multiple multi-platform computers from one Keyboard Video Mouse (KVM) console with the ServSwit ch Panther system. The ServSwitc h Panther comes in 8 and 16 port m odels. Connect up to 8 com puters to the 8 port model , and up to 16 to the 16 port m odel. 1.1 Features • Hot-Swap - disconne[...]

  • Page 11

    2. Complete package 9 2. Complete package The ServSwitch Panther system comes with: • ServSwitch Panther 8 Port (KV1108A) or 16 port (KV1116A) • Flash Upgrade cable (KV11UP) • USA and European power cords • Rack mount ki t for the ServSwitch Panther (KV11RM) 2.1 Additional items needed 1 Server Access Module (SAM) and CAT5 cabling per at ta[...]

  • Page 12

    SERVSWITCH PANTHER 10 10 3. Installation 3.1 The ServSwitch Panthe r system configuration Figure 1 illustrates the b asic configuration of the ServSwitch Panther system. Compu ter 1 ServSwitch Panther Computer 16 SAM SAM POWER 100-250 VAC 5 0/60 Hz 1234567 8 10 11 12 13 14 15 16 9 COMPUT ER Figure 1 The Serv Sw itch Panther sys tem configuration 3.[...]

  • Page 13

    3. Installation 11 The figure below illustrates th e rear panel of the ServSwitch Pan ther 16 port un it. The 8 port model i s the same but wit h only 8 Computer ports. POWER 100-250 VAC 50/60 Hz 1234567 8 10 11 12 13 14 15 16 9 COMPUT ER Figure 3 Serv Sw itch Panther 16 port rear pane l 3.3 Pre-installation guidelines • Switch off all computers [...]

  • Page 14

    SERVSWITCH PANTHER 12 12 3.5 The SAMs The SAMs draw their power from the computer’s keyboard port (SAM PS/ 2) or from the USB port (SAM USB). 3.5.1 Connecting a PS/2 SAM Figure 5 illustrates the SAM. To connect the PS/2 SAM: 1. Connect the Screen connector to the com puter’s Video card. 2. Connect the Key board connector to the computer’s Key[...]

  • Page 15

    3. Installation 13 To USB Port To Video Card CAT5 cable to ServSwitch Panther Computer port SAM Figure 6 U SB S A M 3.6 Connecting the CAT5 cables 1. Connect one connector t o the SAMs RJ45 port. 2. Connect the ot her connector to one of the ServSwitch Panther’s Com puter ports. 3. Follow the above 2 steps for each computer. 3.7 Connecting the KV[...]

  • Page 16

    SERVSWITCH PANTHER 14 14 3.10 Avoiding general rack mounting problems 3.10.1 Elevated operating ambient temperature The operating ambient temperature of the r ack environm ent may be greater than the room ambient when installing into a closed or multi-unit rack assembly. So install the equipment in an environ ment compatible with the maximum rated [...]

  • Page 17

    3. Installation 15 3.12 Cascading ServSwitch Panthers To cascade 2 or more ServSwitch Panthers follo w the connections as illustrated in the figure below. Setting the different OSD display hotke ys is explained on page 19 below. POWER 100-250 V AC 50/60 Hz 12345678 10 11 12 13 14 15 16 9 COMPUTER POWER 100-250 VAC 50/60 Hz 123456 78 10 11 12 13 14 [...]

  • Page 18

    SERVSWITCH PANTHER 16 16 4. Operating the system Switch between the connected computers by either • The front panel Select buttons • Keyboard hotkeys • The OSD (On Screen Display) The OSD is also the place to adjust various settings as explained below. When switching computers the illuminated LED of the top bank indicates which computer is cu[...]

  • Page 19

    4. Operating the system 17 4.3 Navigating the OSD To navigate up and down use the Up and Down arrow keys. To jump from one col umn to the next (when relevant) use the Tab key . To exit the OSD or return to a previous window wi thin the OSD press Esc . 4.4 Selecting a computer To select a computer: 1. Navigate t o the desired computer line. 2. Press[...]

  • Page 20

    SERVSWITCH PANTHER 18 18 Figure 11 The Genera l Settings w indow From this wi ndow you can do the following: 4.7 Security The OSD comes with an advanced password securit y system that contai ns 3 different security levels. Each security level has different access rights to the system. These levels are as follows: 4.7.1 Administrator (Status A) The [...]

  • Page 21

    4. Operating the system 19 4.7.4 Activating password protection By default OSD access is not password pr otected. Only the Administrator can password-protect the OSD or disable password protect ion. To do so: 1. In the General sett ings window navigate to the Security l ine. 2. Press the Space bar to toggle between Security On and Off. The password[...]

  • Page 22

    SERVSWITCH PANTHER 20 20 4.10 Serial port The Serial port is used for upgrading the fi rmware. Serial port On m eans the upgrade program can be used. To change the Serial port setting: 1. Navigate to the Serial port line. 2. Toggle between the options using the Space bar. 4.11 Changing the Keyboard language The keyboard is preset to US English, t h[...]

  • Page 23

    4. Operating the system 21 4.14 The Ports settings In the Settings window navigat e to the Ports line and press Enter . The Ports settings window appears see Figure 12. Figure 12 Ports Settings window 4.15 Editing the computer name In this window you can edit t he computer names wi th up to 15 characters. To erase a character: Select it and press t[...]

  • Page 24

    SERVSWITCH PANTHER 22 22 4.17 Adding/changing a hotkey (HKEY) Cascade the ServSwitch Panther by conn ecting another ServSwitch Panther to a Computer port i nstead of a computer, and then connecting m ore SAMs to the second Switch. Connect a third an d fourth Switch in the same way. With the ServSwitch Panther 16 Port model , connect up to up to 256[...]

  • Page 25

    4. Operating the system 23 To set the above periods: 1. On the desired line press Tab t o jump to the desired column. 2. Place the cursor over one of the 3 digits and type a new number. Enter a leading zero where necessary. For example, ty pe 040 for 40 seconds. Typing 999 in the LBL colum n displays the label cont inuously. Typing 000 – the labe[...]

  • Page 26

    SERVSWITCH PANTHER 24 24 To give each user the desired access level: 1. Navigate t o the desired computer line and User. 2. Toggle between the options using the Space bar. 4.21 Security In the Settings window navigate to the Security line and press Enter . The Security settings window appears see Figure 15. Figure 15 The Security settings window Th[...]

  • Page 27

    4. Operating the system 25 Figure 16 The HELP window Note All the functions set out in the Help window are performed from the Main window. The Help window is merely a reminder of the hotkeys and their functions. 4.23 Scanning computers– F4 Where necessary adjust the scan time in the Tim e Settings window, see above. To activate scanning: 1. Press[...]

  • Page 28

    SERVSWITCH PANTHER 26 26 Note Picture quality is relative to distance. The further away a remote computer is from the ServSwitch Panther, the lower the image quality, and the more tuning needed. So place the higher resolution computers closer to the manager unit. 4.25 Moving the label – F6 Position the OSD label anywhere o n the screen. To positi[...]

  • Page 29

    5. Troubleshooting 27 5. Troubleshooting 5.1 Calling Black Box If you determi ne that your ServSwitch Panther is m alfunctioning, do not attempt to alter or repair i t. It is not user-serviceable. Cont act Black Box Technical Support at 724-746-5500. Before you do, make a record of th e history of the prob lem. We will be able to provide more effic[...]

  • Page 30

    SERVSWITCH PANTHER 28 28 6. Upgrading the firmware You can download the ServSwitch Panther Upda te software and the latest ServSwitch Panther firmware from our Web site: www.blackbox.com With the ServSwitch Panther Update soft ware program you can upgrade the firm ware for the: • OSD • Manager • SAMs 6.1 System requirements for the ServSwitch[...]

  • Page 31

    6. Upgrading the firmware 29 Keybd Mouse 100T Video Seri al A Paralle l PCI 33Mx32b PCI 33Mx32b PCI 33Mx32b PCI 33Mx32b Serial B NetServer tc2100 SCSI ServSwitch Panthe r SD P11 0 POWE R 100-250 VAC 50/60 Hz 12345678 10 11 12 13 14 15 16 9 COMPUT ER To computer’s Serial port Upgrade software installed he re To Serv ice connector Flash Upgrade cab[...]

  • Page 32

    SERVSWITCH PANTHER 30 30 The table below explains the funct ions of the buttons and boxes in the ServSwitch Panther Switch Update wi ndow. Button or Box Function Selects all SAMs Unselects selected SAMs Starts firmware download Displays the firmware version number Displays the hardware version number Cancels selected function System time Displays d[...]

  • Page 33

    6. Upgrading the firmware 31 6.6.1 The OSD version number To verify the OSD version num ber: 1. In the ServSwitch Panther box – see Figure 18 – check the OSD opt ion. 2. Click . The version number appears in the ServSwit ch Panther box. The H/W Version button is grayed out, as t here is no hardware relevant to the OSD. 6.6.2 The ServSwitch Pant[...]

  • Page 34

    SERVSWITCH PANTHER 32 32 To update the firmware: 1. In the ServSwitch Panther Update window, check the appropriate option in t he ServSwitch Panther box or the desired SAM . 2. From the File menu, choose Open . The Open box appears. See Figure 20. 3. Find the folder that contains the fi rmware update file. You m ay only see the files that match the[...]

  • Page 35

    6. Upgrading the firmware 33 6.7.2 Electricity failure When the electricity fails whi le updating the ServSwitch Panther firm ware, a Communication Error message appears. Simply resum e the firmware update by opening the folder that contains the firm ware update file and conti nue from there. When the electricity fails duri ng the firmware update o[...]

  • Page 36

    SERVSWITCH PANTHER 34 34 7. Technical specifications Operating Systems DOS, Windows (3X, 9X, 2000, NT4, ME, XP, 2003 Server) LINUX, UNIX, QNX, SGI, FreeBSD, BeOS, Open VMS, Novell 3.12-6, Alpha UNIX and HP UX Mouse PS/2, Wheel mouse, Intellimouse, 5-button m ouse Resolution 1600x1200@75Hz Transmission distance Up to 33ft / 10m ServSwitch Panther Di[...]

  • Page 37

    7. Technical specifications 35 SAMs PS/2 USB Connections VGA Keyboard/Mouse System HDD15 MiniDin6 RJ45 HDD15 USB RJ45 Power From computer’s Keyboard port From USB port Product weight 0.23lb / 107g Shipping weight 0.66lb / 300g Dimensions 3.58 x 1.61 x 0.94in / 91 x 41 x 24mm[...]

  • Page 38

    SERVSWITCH PANTHER 36 36 Black Box Technical Support COUNTRY WEB SITE / E-MAIL PHONE FAX United States www.bla ckb ox.c om 724-746-5500 724-746-0746 A ustria www.bla ck- box.a t support@black-box.at +43 1 256 98 56 +43 1 256 98 56 Belgium www.bla ckb ox.be support.nederlands@blackbox.be support.french@blackbox.be support.english@blackbox.be +32 2 7[...]

  • Page 39

    © Co py ri g ht 2004. Black Box Cor p oration. All ri g hts reserved. 1000 Park Drive Lawrence, PA 15055-1018 724-746-5500 Fax 724-746-0746[...]