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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Blackberry 8700 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Blackberry 8700 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Blackberry 8700 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Blackberry 8700 Series should contain:
- informations concerning technical data of Blackberry 8700 Series
- name of the manufacturer and a year of construction of the Blackberry 8700 Series item
- rules of operation, control and maintenance of the Blackberry 8700 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Blackberry 8700 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Blackberry 8700 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Blackberry service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Blackberry 8700 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Blackberry 8700 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User Guide Supplement S / MIME Support Package for BlackBerry Smartphones BlackBerry 8700 Series[...]
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Page 2
SWD-327206-0324102627-001[...]
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Page 3
Contents Certificates ..............................................................................................................................................................................................................................................3 Certificate basics .....................................................................[...]
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Page 4
2[...]
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Page 5
Certificates Certificate basics Download a certificate from an LDAP certificate server 1. In the device options, click Security Options . 2. Click Certificates . 3. Click the trackwheel. 4. Click Fetch Certificates . 5. Specify the search criteria. 6. Click the trackwheel. 7. Click Search . 8. Click a certificate. 9. Click Add Certificate to Key St[...]
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Page 6
Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA®, DSA, Diffie-Hellman, and ECC keys. Subject: This field displays information about the certificate subject. Issuer: This field displays information about the certificate issuer. Serial Number: This field displays the certificate serial num[...]
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Page 7
5. Click Send via Email or Send via PIN . Delete a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Highlight a certificate. 4. Click the trackwheel. 5. Click Delete . View the certificate chain for a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Highlight a certif[...]
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Page 8
4. Click the trackwheel. 5. Click Fetch Status or Fetch Chain Status . Change the trust status of a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Highlight a certificate. 4. Click the trackwheel. 5. Click Trust or Distrust . 6. If necessary, perform one of the following actions: • To trust the highlight[...]
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Page 9
Superseded: A new certificate is replacing an existing certificate. Cessation of Operation: The certificate subject no longer requires the certificate. Certificate Hold: You want to revoke the certificate temporarily. Certificate options Change the display name for a certificate 1. In the device options, click Security Options . 2. Click Certificat[...]
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Page 10
3. Click the trackwheel. 4. Click Fetch Certificates . 5. Click the trackwheel. 6. Click Options . 7. Change the Prompt for Label field to No . 8. Click the trackwheel. 9. Click Save . When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when[...]
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Page 11
Certificate troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. 9[...]
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10[...]
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Page 13
Certificate servers Add a certificate server 1. In the device options, click Security Options . 2. Click Certificate Servers . 3. Click the trackwheel. 4. Click New Server . 5. Specify information for the certificate server. 6. Click the trackwheel. 7. Click Save . Change connection information for a certificate server 1. In the device options, cli[...]
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Page 14
Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly Name: Type a display name for the certificate server. Server URL: Type the web address of the certificate server. Send connection information for a certificat[...]
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Page 15
Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop [...]
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Page 16
3. Change the Key Store Address Injector field to Enabled . 4. Click the trackwheel. 5. Click Save . Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that you use to download certificates. For more information, contact your administrator. 1. In the device o[...]
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Page 17
2. Click Key Stores . 3. Change the Accept Unverified CRLs field to No . 4. Click the trackwheel. 5. Click Save . Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify. 15[...]
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16[...]
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Page 19
S/MIME-protected messages S/MIME-protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messag[...]
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Page 20
Add a certificate from a message 1. In a message, highlight a digital signature indicator. 2. Click the trackwheel. 3. Click Import Sender’s certificate . Add a certificate from an attachment 1. In a message, click the certificate attachment. 2. Click Retrieve Certificate Attachment . 3. Click the certificate. 4. Click Import Certificate . Add co[...]
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Page 21
Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified , or is not on your de[...]
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Page 22
1. In the device options, click Security Options . 2. Click S/MIME . 3. In the Signing Options section or the Encryption Options section, change the Certificate field. 4. Click the trackwheel. 5. Click Save . Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when y[...]
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Page 23
Change the size of S/MIME indicators in messages 1. In the device options, click Security Options . 2. Click S/MIME . 3. Change the Message Viewer Icons field. 4. Click the trackwheel. 5. Click Save . Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected[...]
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Page 24
3. Change the Warn about problems with my certificates field to No . 4. Click the trackwheel. 5. Click Save . To turn on the prompt again, change the Warn about problems with my certificates field to Yes . S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions[...]
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Page 25
Smart cards About using a smart card with your device Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry® device, but you cannot import private keys. As a result, private key operations such as signing and decryption use the smart card, and p[...]