Blackberry 9500 manual

User Guide BlackBerry Storm 9500 Smartphone Version: 4.7[...]

SWD-491985-1111115743-001[...]

Contents Shortcuts ....................................................................................................................................................................................................................................... 9 BlackBerry basics shortcuts .....................................................................[...]

Document attachments ........................................................................................................................................................................................................................ 73 Spreadsheet attachments .....................................................................................[...]

Set options for bedside clock mode .................................................................................................................................................................................................... 110 Turn on the alarm.................................................................................................[...]

Backlighting............................................................................................................................................................................................................................................ 149 Display options..................................................................................[...]

Maps troubleshooting ........................................................................................................................................................................................................................... 180 BlackBerry Messenger ....................................................................................[...]

Set your device to turn on and turn off automatically ..................................................................................................................................................................... 199 Reset the device .............................................................................................................[...]

About BrickBreaker................................................................................................................................................................................................................................ 241 BrickBreaker capsules .................................................................................[...]

User Guide Shortcuts 8[...]

Shortcuts BlackBerry basics shortcuts • To select an item, click (press) the screen. • To highlight an item, touch the screen lightly. • To move back a screen, press the Escape key. • To return to the Home screen, press the End key. • To scroll down, slide your finger up. • To scroll up, slide your finger down. • To move to the next i[...]

• To capitalize a letter, hold the letter key until the capitalized letter appears. • To turn on NUM lock, hold the 123 key until the lock indicator appears on the 123 key. To turn off NUM lock, press the 123 key again. • To turn on CAP lock, hold the Shift key until the lock indicator appears on the Shift key. To turn off CAP lock, press the[...]

Phone Phone basics Find your phone number In the phone application, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, only your active phone number appears at the top of the screen. Make a call 1. In the phone application, perform one of the following actions: • Ty[...]

To resume a call, press the Menu key. Click Resume . Turn on the speakerphone 1. During a call, press the Menu key. 2. Click Activate Speakerphone . Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the safety and product information booklet for your device. To turn[...]

If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset button to make a call using a voice command. Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of a song or a video in the media applic[...]

Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth® enabled headset. 1. During a call, press the Menu key. 2. Click Enhance Call Audio . 3. Select a bass or treble option. Improve sound quality for all calls You cannot change sound quality when you are using a Bluetooth® enabled headset. 1. In the p[...]

4. Click New Speed Dial . 5. Click a contact. To make a call using speed dial, in the phone application, hold the key that you assigned to the contact. Change the contact assigned to a speed dial key 1. In the phone application, press the Menu key. 2. Click View Speed Dial List . 3. Highlight a contact or phone number. 4. Press the Menu key. 5. Per[...]

• To check the wireless coverage level, say " Check coverage ." • To check the battery power level, say " Check battery ." Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1.[...]

Set the matching sensitivity level for voice commands 1. In the device options, click Voice Dialing . 2. Perform one of the following actions: • To increase matches, set the Sensitivity field closer to Reject Less . • To reduce the number of incorrect matches, set the Sensitivity field closer to Reject More . 3. Press the Menu key. 4. Click Sav[...]

To return to the conference call, press the Menu key. Click Join . Disconnect a contact from a conference call Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. 1. During a conference call, press the Menu key. 2. Click Drop Call . 3. Click a conta[...]

6. Click Add Notes . 7. Type call notes. 8. Press the Menu key. 9. Click Save . Change call log notes 1. In the phone application, click the call log icon. 2. Highlight a call log. 3. Press the Menu key. 4. Click View History . 5. Press the Menu key. 6. Click Edit Notes . 7. Change the call notes. 8. Press the Menu key. 9. Click Save . Send a call [...]

Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. In the phone application, press the Menu key. 2. Click Options . 3. Click Call Waiting . 4. Change the Call Waiting Enabled field to Yes . 5. Press the Menu key. 6. Click Save . To turn off cal[...]

Add a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. In the phone application, press the Menu key. 2. Click Options . 3. Click Call Forwarding . 4. Press the Menu key. 5. Click New Number . 6. Type a phone number. 7. Press the Enter key. 8. Pres[...]

Call blocking About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network. You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when you roam to another wireless network. Block calls • Depending on your wireles[...]

If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed dialing list. Turn on fixed dialing • Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. • To perform this task[...]

8. Press the Menu key. 9. Click Save . Delete a contact from your fixed dialing list 1. In the phone application, press the Menu key. 2. Click Options . 3. Click FDN Phone List . 4. Highlight a contact. 5. Press the Menu key. 6. Click Delete . Smart dialing About smart dialing You can change smart-dialing options to specify a default country code a[...]

4. In the Number field, type the main phone number for an organization. 5. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 6. In the Extension Length field, set the default length for extensions. 7. Press the Menu key. 8. Click Save . TTY support About TTY support When you turn on TTY support and you [...]

If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers. If you are already on a call, you receive calls to your active phone number only, and any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail. If you[...]

Hide or display your phone number when you make calls The wireless network can override the option that you choose. 1. In the phone application, press the Menu key. 2. Click Options . 3. Click General Options . 4. Perform one of the following actions: • To request that your phone number is hidden, change the Restrict My Identity field to Always .[...]

Reset a call timer 1. In the phone application, press the Menu key. 2. Click Status . 3. Click Last Call or Total Calls . 4. Click Clear Timer . 5. Press the Menu key. 6. Click Save . Phone shortcuts • To answer a call, press the Send key. • To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, hold the [...]

I cannot check my voice mail Try performing the following actions: • If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using a shortcut key, your device calls the voice mail access number for your active phone number. Check the voice mail for your alternate phone number. ?[...]

If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field. For more information about the features th[...]

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that ap[...]

Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a m[...]

Related topics Search for contacts in your organization's address book, 114 Mailing lists, 116 Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN . 3. In the To field, perform one of the following actions: • Type a PIN. • Type a contact name. • Type part of a contact name. Click a contact. 4. Type a message[...]

Related topics Mailing lists, 116 View the size of an MMS message before sending it, 50 Reply to a message 1. In a message, press the Menu key. 2. Click Reply or Reply to All . Forward a message You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, press the Menu key. 2. Perform one of the following acti[...]

2. Click Save . Search for text in a message, in an attachment, or on a web page To search for text in a presentation attachment, you must view the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find . 3. Type the text. 4. Press the Enter key. To search for the [...]

Email messages Email message basics Send an email message 1. In a message list, press the key. 2. Click Compose Email . 3. In the To field, perform one of the following actions: • Type an email address. • Type a contact name. • Type part of a contact name. Click a contact. 4. Type a message. 5. Press the key. 6. Click Send . Related topics Se[...]

Forward messages from a specific email message folder to your device To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key. 2. Click Options . 3. Click Em[...]

Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters[...]

Sent To: Specify one or more contacts or email addresses that the email message filter should search for in the Sent To field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and [...]

Prioritize email message filters 1. In a message list, press the Menu key. 2. Click Options . 3. Click Email Filters . 4. Highlight an email message filter. 5. Press the Menu key. 6. Click Move . 7. Click the new location. Delete an email message filter 1. In a message list, press the Menu key. 2. Click Options . 3. Click Email Filters . 4. Highlig[...]

Request delivery or read confirmation for email messages Depending on your wireless service provider, this feature might not be supported. 1. In a message list, press the Menu key. 2. Click Options . 3. Click Email Settings . 4. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. 5. Perfor[...]

Receive only the first section of long email messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Auto More field to No . 5. Press the Menu key. 6. Click Save . To download more of an email message, press the Menu key. Click More or More All . Change the email address that you use to send me[...]

Find your PIN In the device options, click Status . Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN . 3. In the To field, perform one of the following actions: • Type a PIN. • Type a contact name. • Type part of a contact name. Click a contact. 4. Type a message. 5. Press the Menu key. 6. Click Send . Related[...]

Find your SMS phone number In the phone application, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device for SMS text messaging, this number is also your SMS phone number. If you have more than one phone number associated with your device, the first phone number that appears in t[...]

Store SMS text messages on your SIM card Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message [...]

Cell broadcasting About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry® devices in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type of information by subscribing to a cell broadcast [...]

Rename a cell broadcast channel 1. In the device options, click Advanced Options . 2. Click Cell Broadcast Settings . 3. Highlight a cell broadcast channel. 4. Press the Menu key. 5. Click Set Nickname . 6. Type a name for the cell broadcast channel. 7. Click OK . MMS messages MMS message basics About MMS messages With an MMS phone number, you can [...]

View the size of an MMS message before sending it, 50 Create a slide show in an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customi[...]

3. Click View Appointment . 4. Press the Menu key. 5. Click Add To Calendar . Add a contact to your contact list from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment . 4. Press the Menu key. 5. Click Add to Contacts . Save a media file from an MMS message 1. In an MMS message, pre[...]

View the size of an MMS message before sending it 1. In an MMS message, press the Menu key. 2. Click Options . The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. In the device options, click MMS . 2. Set the Multimedia Reception and Automatic Retrieval fields to Home Only . 3. Press the Menu k[...]

Set how long your device stores messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Keep Messages field. 5. Press the Menu key. 6. Click Save . To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set per[...]

About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multipl[...]

View call logs in a message list 1. In the phone application, press the Menu key. 2. Click Options . 3. Click Call Logging . 4. Select an option for a call log type. To hide call logs in a message list, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise[...]

• Add PIN 7. Type the contact information. 8. Press the Enter key. 9. Press the Menu key. 10. Click Save . Reset a blocked message counter 1. In the device options, click Security Options . 2. Click Firewall . 3. Highlight a message type. 4. Press the Menu key. 5. Click Reset Count or Reset All Counts . S/MIME-protected messages S/MIME-protected [...]

5. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. 6. If you are signing the message, in the Signing Options section, select a certificate. 7. Press the Menu key. 8. Click Save . 9. Type your message. 10. Press the Menu key. 11. Click Send . 12. Type a pass phrase to encrypt the message. 13. [...]

Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. : The message includes multiple certificate attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press [...]

: Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device. : The certificate is weak, the certificate status is not current, or your device requires more data to verify [...]

Change options for downloading attachments in encrypted messages 1. In the device options, click Security Options . 2. Click S/MIME . 3. Perform one of the following actions: • To download attachments in encrypted messages automatically, change the Retrieve Encrypted Attachment Information field to Automatically . • To download attachments in e[...]

2. Click Default Services . 3. Change the Default Classification field. 4. Press the Menu key. 5. Click Save . Change the size of S/MIME indicators in messages 1. In the device options, click Security Options . 2. Click S/MIME . 3. Change the Message Viewer Icons field. 4. Press the Menu key. 5. Click Save . Change the encryption algorithms for S/M[...]

4. Press the Menu key. 5. Click Save . To turn on the prompt again, change the Warn about problems with my certificates field to Yes . S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all sig[...]

2. If necessary, change the Classification field. Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to encrypt messages. 1. When composing a message, change the Encoding field to one that uses encryption. 2. Press the Menu key. 3. Click Options . 4. Change the Use Conventional Encryption fie[...]

Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu [...]

: Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot be verified, or is not on your device. : The key status is not current, or your device requires more[...]

Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use[...]

Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. In the device options, click Security Options . 2. Click PGP . 3. Select the check box beside one or more encryption algorith[...]

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® de[...]

• Verify that your device is not blocking messages. For more information, contact your administrator. Related topics Find information about wireless coverage indicators, 193 Turn off data service, 195 Change an email message filter, 39 Forward messages from a specific email message folder to your device, 37 I cannot file email messages Try perfor[...]

Some messages no longer appear on my device If your BlackBerry® application memory is full or you have more than 65 000 email, PIN, SMS text, and MMS messages, your device deletes the oldest messages from a message list. Your device does not delete saved messages. If wireless email reconciliation is turned on, and, in the message options, the Dele[...]

I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support. I cannot attach a file to an MMS message Depending on your wireless service provider, if you attach a video, you might not be able [...]

User Guide Attachments 70[...]

Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you save an email message that contains an attachme[...]

2. Press the Menu key. 3. Click Cancel Download . Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link. 2. Press the Menu key. 3. Click one of the following menu items: • Get Link • Retrieve To return to the attachme[...]

Document attachments Open a password-protected .pdf file attachment To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When[...]

View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents . To move to a specific worksheet, click a worksheet. Click View . Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet . Change the size of a column In a spreadsheet, perform one of the following actions: • To cha[...]

Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, press the Menu key. 2. Click Next Page or Prev Page . Presentation attachments Switch presentation views 1. In a presentation, press the Menu key. 2. Perform one of the following actions: • To view text only, click View Text . • To view text and slides, c[...]

vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device. When you open an em[...]

Camera and video camera Take a picture 1. In the camera, if necessary, perform the following actions: • To zoom in to or out from a subject, slide your finger up or down. • To lock the focus on a subject, press the Right Convenience key halfway. 2. To take a picture, click the camera icon. Note: The approximate number of pictures that you can s[...]

Camera and video camera options Change the picture size The larger the picture, the more memory the picture requires. 1. In the camera, press the Menu key. 2. Click Options . 3. Change the Picture Size field. 4. Press the Menu key. 5. Click Save . Set picture quality You can set the fineness of detail that the camera captures in pictures. The finer[...]

2. Click Options . 3. Perform any of the following actions: • To change the default flash mode for pictures, change the Default Flash Setting field. • To improve the colors in pictures, in the White Balance field, click the current lighting condition. • To turn on low-light mode for videos, change the Video Light field. 4. Press the Menu key.[...]

The flash dims or turns off If the battery power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures, when the battery power level drops below 20 percent, the flash might turn off. Some pictures that I take are blurry In low lighting conditions, the camera might compensate for the lack of exposure by using a[...]

Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you connect your device to your compu[...]

5. Drag a file from one location to another. To exit mass storage mode or MTP, disconnect your device from your computer. Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save . 3. Type a name for the song or video. 4. Click Save . Receive a media file using Bluetooth technology To perform this task[...]

Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Pictures . 2. Click a category. 3. Press the Menu key. 4. Click Download Images . Playing media files and recording voice notes Play a media file 1. In the media application, click a media type. 2. If ne[...]

Fast-forward or rewind a media file 1. When playing a song, video, or voice note, click the progress bar. 2. Slide your finger to the right or left. 3. Click the progress bar. Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track . Search for a media file 1. In the media appli[...]

4. Press the Menu key. 5. Click Save . Keep backlighting on when you play a video By default, the backlighting is designed to turn off after a period of time to conserve battery power. 1. In the media application, press the Menu key. 2. Click Options . 3. Change the Turn Off Auto Backlighting field to No . 4. Press the Menu key. 5. Click Save . Abo[...]

8. Click a song. 9. To add more songs, repeat steps 6 to 8. 10. Press the Menu key. 11. Click Save . Change a standard playlist 1. In the media application, click Music . 2. Click Playlists . 3. Highlight a standard playlist. 4. Press the Menu key. 5. Click View . 6. Perform any of the following actions: • To add a song, press the Menu key. Click[...]

Rename a playlist 1. In the media application, click Music . 2. Click Playlists . 3. Highlight a playlist. 4. Press the Menu key. 5. Click Rename . 6. Type a name for the playlist. 7. Click Save . Delete a playlist 1. In the media application, click Music . 2. Click Playlists . 3. Highlight a playlist. 4. Press the Menu key. 5. Click Delete . View [...]

4. Highlight a media file. 5. Press the Menu key. 6. Click Move . 7. Navigate to the new location. 8. Click a folder. 9. Click Move Into . Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added. 1. In the media application, click a media type. 2. If necessary, click a category. 3. Highlight a song, ring ton[...]

4. Highlight a picture. 5. Press the Menu key. 6. Click View Slide Show . To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. In the media application, press the Menu key. 2. Click Options . 3. Change the Slide Show Interval field. 4. Press the Menu key. 5. Click Save . View pictures by name[...]

Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image . 4. Click Save . Sort pictures 1. In the media application, press the Menu key. 2. Click Optio[...]

4. Press the Menu key. 5. Click Move . 6. Navigate to the new location. 7. Highlight a picture folder. 8. Press the Menu key. 9. Click Move Into . Delete a picture or picture folder You can only delete pictures or picture folders that you added to your BlackBerry® device. 1. In the media application, click Pictures . 2. Click a category. 3. Naviga[...]

If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media card is inserted in your device. If you encrypt the files using a device password, you can access the files on your media card in any device that you insert your media card into, as long as you know the passwo[...]

3. Press the Menu key. 4. Click Save . Media shortcuts • To pause a song or video, press the Mute key. To resume playing a video or song, press the Mute key again. • To play the next song in a playlist, press and hold the Volume Up key. • To play the previous song in a playlist, press and hold the Volume Down key. • If you are using a heads[...]

Format the device memory or a media card, 91 Turn off mass storage mode and MTP, 92 My device is not using the correct ring tone or Home screen background If you are using a ring tone or Home screen background picture that you encrypted in the device memory or on the media card using your BlackBerry® device password and you reset your device, unlo[...]

Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: • If a web a[...]

Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key. 2. Click Save Page . 3. Click OK . Stop loading a web page 1. When a web page is loading, press the Menu key. [...]

Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address . Copy an address for a web page, link, or picture 1.[...]

Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open . Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save . 3. Type a name for the song or video. 4. Click Save . View a full picture on a web page 1. On a web[...]

Change a bookmark for a web page 1. In the browser, press the Menu key. 2. Click Bookmarks . 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Edit Bookmark . 6. Change the bookmark. 7. Click Accept . Send a bookmark for a web page 1. In the browser, press the Menu key. 2. Click Bookmarks . 3. Highlight a bookmark. 4. Press the Menu key. 5. [...]

6. Click the new location. Rename a bookmark folder for web pages You can only rename folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Rename Folder . Delete a bookmark folder for web pages You can only delete folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Delete Folder . Web feeds A[...]

• To view a summary of the story, click Show Description . • To view the full story, click Read Story . To hide a description, highlight a title. Press the Menu key. Click Hide Description . Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to w[...]

4. Press the Menu key. 5. Click Delete Bookmark . Browser options Change the default browser view 1. In the browser, press the Menu key. 2. Click Options . 3. Click General Properties . 4. Change the Default View field. 5. Press the Menu key. 6. Click Save Options . Change the home page or start page Depending on your wireless service provider, you[...]

• To stop displaying pictures, click Browser Configuration . Change the Show Images field. • To change the quality of pictures, click General Properties . Change the Image Quality field. • To change the number of times that animated graphics repeat, click General Properties . Change the Repeat Animations field. 4. Press the Menu key. 5. Click[...]

• Prompt Before Closing Modified Pages • Prompt Before Running WML Scripts 5. Press the Menu key. 6. Click Save Options . Clear a browser cache 1. In the browser, press the Menu key. 2. Click Options . 3. Click Cache Operations . 4. Beside a cache type, click Clear . 5. Press the Escape key. Clear the browser history 1. In the browser, press th[...]

Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES. Communication between the BlackBerry En[...]

Specify whether your browser accepts and sends data that is encrypted using only FIPS-approved algorithms. Prompt for Server Trust: Specify whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have an authentication certificate for. Prompt for Domain Name: Specify whether a prompt appe[...]

6. Click OK . 7. Press the Menu key. 8. Click Save . Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device rece[...]

SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts [...]

Date, time, and alarm Set the date and time 1. In the clock, press the Menu key. 2. Click Options . 3. Click Set Time . 4. Click the Time field. 5. Slide your finger to select a time. 6. Click the Time field. 7. Press the Menu key. 8. Click Save . Get the date and time from the wireless network automatically To perform this task, your BlackBerry® [...]

Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. In the clock, press the Menu key. 2. Click Options . 3. Set the Clock Face , Stopwatch Face or Timer Face fields. 4. Press the Menu key. 5. Click Save . Display a second time zone You can display a second clock to show another time zone. For example, you[...]

Turn on the alarm 1. In the clock, press the Menu key. 2. Click Set Alarm . 3. Click the text beside the alarm time. 4. Slide your finger to highlight On or Weekdays . 5. Press the Escape key. 6. Click Save . In the device status section of the Home screen, a clock indicator appears. Related topics Turn off your device, 199 Silence the alarm • If[...]

4. Click Set Timer . 5. Click the time field. 6. Slide your finger to set the length of time to count down. 7. Click Start . If you exit the clock application, the timer continues to count down. Change timer notification options 1. In the clock, press the Menu key. 2. Click Options . 3. In the Countdown Timer section, change the Timer Tune , Volume[...]

Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact . 2. Type the contact information. 3. Press the key. 4. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact. 2. Press the Menu key. 3. Click Add to Contacts . 4. Type the [...]

2. Click Add Pause or Add Wait . 3. Type the additional numbers. 4. Press the Menu key. 5. Click Save . View a contact In the contact list, click a contact. Change a contact 1. In the contact list, highlight a contact. 2. Press the Menu key. 3. Click Edit . 4. Change the contact information. 5. Press the Menu key. 6. Click Save . Delete a contact 1[...]

Customizing contacts Assign a ring tone to a contact 1. In the contact list, highlight a contact. 2. Press the Menu key. 3. Click Edit . 4. In the Custom Ring Tones/Alerts section, perform one of the following actions: • To assign a ring tone to phone calls that you receive from the contact, click Phone . • To assign a ring tone to messages tha[...]

Delete the caller ID picture for a contact 1. In the contact list, highlight a contact. 2. Press the Menu key. 3. Click Edit . 4. Highlight the caller ID picture. 5. Press the Menu key. 6. Click Delete Picture . 7. Press the Menu key. 8. Click Save . Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or [...]

7. Click Save Group . Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the contact list, click a mailing list. To view the details for a contact in the mailing list, click a contact. Click View Member . Delete a mailing list 1. In the contact list, highlight a mailing list. 2. Pre[...]

4. Change the Sort By field. 5. Press the Menu key. 6. Click Save . Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. In the device options, click Language . 2. Change the Name Display field. 3. Press the Menu key. 4. Click Save . Tu[...]

Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have be[...]

5. Click Invite Attendee . 6. Click a contact. 7. To add another contact to your meeting, repeat steps 4 to 6. 8. Press the Menu key. 9. Click Save . Related topics Turn off your device, 199 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or [...]

2. Press the Menu key. 3. Click Delete . Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In [...]

View your calendar when responding to a meeting 1. In a meeting invitation, press the Menu key. 2. Click View Calendar . To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Ser[...]

Calendar options Change the default calendar view 1. In a calendar, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Initial View field. 5. Press the Menu key. 6. Click Save . Change the default reminder time for calendar entries 1. In a calendar, press the Menu key. 2. Click Options . 3. Click General Options . 4. Ch[...]

2. Click Default Services . 3. Change the Messaging (CMIME) field or the Calendar (CICAL) field. 4. Press the Menu key. 5. Click Save . View tasks in a calendar 1. In a calendar, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Show Tasks field to Yes . 5. Press the Menu key. 6. Click Save . Change the first day of th[...]

4. Change the Keep Appointments field. 5. Press the Menu key. 6. Click Save . Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of ti[...]

3. Click a calendar. 4. Change the Appointment Color field. 5. Press the Menu key. 6. Click Save . Change the calendar that reminds you of appointments 1. In a calendar, press the Menu key. 2. Click Options . 3. Click a calendar. 4. Change the Display Reminders field. 5. Press the Menu key. 6. Click Save . Change the default calendar 1. In the devi[...]

Tasks Task basics Create a task 1. In the task list, click Add Task . 2. Type the task information. 3. Set a due date for the task. 4. If the task recurs, set the Recurrence field. 5. Press the Menu key. 6. Click Save . Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date[...]

Send a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu key. 3. Click Forward As . 4. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3. P[...]

View tasks in a calendar 1. In a calendar, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Show Tasks field to Yes . 5. Press the Menu key. 6. Click Save . Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entrie[...]

5. Press the Menu key. 6. Click Save . Send a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu key. 3. Click Forward As . 4. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the M[...]

Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes® , you can apply more than one category[...]

Delete a category 1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter . 3. Highlight a category. 4. Press the Menu key. 5. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator If you are using your BlackBerry® device in landscape v[...]

Notifications Notification basics About notifications and sound profiles Sound profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has seven preloaded sound profiles: Loud, Medium, Silent, Vibrate Only, Normal, Phone Calls Only, and All Alerts Off. [...]

Silence your device In the sounds application, perform one of the following actions: • To receive LED notification only, click Silent . • To receive vibrate notification only, click Vibrate Only . • To turn off all notification, including ring tones and notifications for specific contacts and LED notification, click All Alerts Off . Related t[...]

Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Ring Tones . 2. Click All Ring Tones . 3. Press the Menu key. 4. Click Download Ring Tones . Related topics Legal notice, 251 LED notification LED notification The LED light on the top of your BlackBerry® device fla[...]

2. Set the LED Coverage Indicator field to On . 3. Press the Menu key. 4. Click Save . When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off . Notifications troubleshooting My device is vibrating more times than e[...]

Typing Typing basics Type a symbol Perform one of the following actions: • If you are using your BlackBerry® device in portrait view with the SureType® input method, press the Symbol key. To view more symbols, press the Symbol key again. Click a symbol. • If you are using your device in portrait view with the multi-tap input method, press a k[...]

Set the cursor speed 1. In the device options, click Screen/Keyboard . 2. Set the Key Rate field. 3. Press the Menu key. 4. Click Save . Turn on key tones 1. In the device options, click Screen/Keyboard . 2. Set the Key Tone field to On . 3. Press the Menu key. 4. Click Save . Hide the keyboard Your device shows the keyboard when you click a text f[...]

Typing input methods About typing When you need to type, your BlackBerry® device displays one of three keyboard styles automatically, based on the field that you type in and the orientation of your device. If you are using your device in portrait view, you can switch between the SureType® technology keyboard and the multi-tap keyboard. These keyb[...]

3. Press the Menu key. 4. Click Save . Switch typing input methods when typing To perform this task, you must be using your device in portrait view. 1. Press the Menu key. 2. Click Enable Multitap or Enable SureType . Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. For more in[...]

Type in Arabic or Russian using SureType technology To perform this task, you must be using your BlackBerry® device in landscape view. You can only perform this task if your keyboard displays Arabic or Russian letters. 1. Press the letter key for each letter in a word until you have typed the entire word. 2. If your device does not recognize the w[...]

Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize. 1. Place the cursor in the underlined word. 2. Press the Menu key 3. Perform one of the following actions • To get spelling suggestions, click Get Suggestions . Click a word or press the Escape key to close the list. • To add the wo[...]

Change a word in the custom dictionary 1. In the device options, click Spell Check . 2. Click Custom Dictionary . 3. Highlight a word. 4. Press the Menu key. 5. Click Edit . 6. Change the word. 7. Press the Enter key. 8. Press the Menu key. 9. Click Save . Delete a word from the custom dictionary 1. In the device options, click Spell Check . 2. Cli[...]

Change a word in the custom dictionary 1. In the device options, click Custom Dictionary . 2. Highlight a word. 3. Press the Menu key. 4. Click Edit . 5. Change the word. 6. Press the Enter key. 7. Press the Menu key. 8. Click Save . Delete a word from the custom dictionary 1. In the device options, click Custom Dictionary . 2. Highlight a word. 3.[...]

AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to t[...]

Delete an AutoText entry 1. In the device options, click AutoText . 2. Highlight an AutoText entry. 3. Press the Menu key. 4. Click Delete . Undo an AutoText change Press the Backspace/Delete key twice. Typing shortcuts • To insert a period, press the Space key twice. The next letter is capitalized. • To capitalize a letter, hold the letter key[...]

Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language . 2. Change the Language field. 3. Press the Menu key. 4. Click Save . Add a display language You can add[...]

2. Change the Voice Dialing Language field. 3. Press the Menu key. 4. Click Save . Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. In the device options, click Language . 2. Change the Name Display field. 3. Press the Menu key. 4. [...]

Display and keyboard Backlighting About backlighting The backlighting for the screen is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. In the device options, click Screen/Keyboard . 2. Set the Backlight Brightness field. 3. Press the Menu key. 4. Click Save [...]

Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Pictures . 2. Click a category. 3. Press the Menu key. 4. Click Download Images . Set owner information Owner information appears on your BlackBerry® device screen when the device is locked. 1. In the d[...]

5. Click Save . Move an application icon 1. In the application list or in an application folder, highlight an application icon. 2. Press the Menu key. 3. Perform one of the following actions: • To move the application icon to a different location in the application list, click Move . Click the new location. • To move the application icon into a[...]

Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/Keyboard . 2. Change the Right Side Convenience K[...]

Accessibility options Change the contrast You can change the color contrast to grayscale or reverse contrast. 1. In the device options, click Advanced Options . 2. Click Accessibility . 3. Change the Color Contrast field. 4. Press the Menu key. 5. Click Save . Display troubleshooting My device screen turns off When you do not use your BlackBerry® [...]

User Guide Search 154[...]

Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a Bl[...]

Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for. Type: Change the type of messages that your device should s[...]

3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next . View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search . 3. Press the Menu key. 4. Click Recall . Change a saved search 1. In the list of saved searches, highlight a search. 2. Press the Menu [...]

Search for contacts in your organization's address book To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the contact list, press the Menu key. 2. Click Lookup . 3. Type part or al[...]

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messa[...]

Delete multiple messages, 35 Prerequisites: Synchronizing organizer data over the wireless network • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • You must synchronize your organizer data using the synch[...]

Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Manager . For more information about managing[...]

1. In a message list, press the Menu key. 2. Click Options . 3. Click Email Reconciliation . 4. If necessary, change the Message Services field. 5. Press the Menu key. 6. Click Purge Deleted Items . Synchronization troubleshooting Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your[...]

Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on[...]

User Guide Bluetooth technology 164[...]

Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. After you pair your BlackBerry device with a Bluetooth enabled device[...]

Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology. 1. During a call, press the Menu key. 2. Click Activate <Bluetooth device> . Related topics Turn on Bluetooth technology, 165 Pair with a Bluetooth enabled device, 165 Share contacts with a paired Bluetooth enabled car kit [...]

Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth . 2. Highlight a paired Bluetooth® enabled device. 3. Press the Menu key. 4. Click Device Properties . 5. In the Device Name field, change the name for the Bluetooth enabled device. 6. Press the Menu key. 7. Click Save . Delete a paired Bluetooth enabled device To p[...]

Make your BlackBerry device discoverable 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. Set the Discoverable field to Yes . 5. Press the Menu key. 6. Click Save . Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. In th[...]

2. Press the Menu key. 3. Click Options . 4. Clear the check box beside one or more Bluetooth® profiles. 5. Press the Menu key. 6. Click Save . Related topics Bluetooth profiles, 169 Bluetooth profiles Headset (HSP) This profile allows you to connect your BlackBerry® device to Bluetooth® enabled headsets that support the Headset profile. Handsfr[...]

This profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit. When you use this feature, data services (email, PIN and MMS messages, and browser service) are not available on your device, and phone services are accessible only through the car ki[...]

I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device. • Allow the Bluetooth enabled device to discover your BlackBerry device. In the Blu[...]

User Guide GPS technology 172[...]

GPS technology About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location- based services. Location-based applications can use your GPS location to provide you with other location-based information. For example, a location-based application could use your [...]

• If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location. User Guide GPS technology troubleshooting 174[...]

Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions . 3. Perform one of the following actions to specify a starting location: • To specify your current location, click Where I Am . • To specify a new location, click Enter Address . To type location information in specific address fields, select the Advanced c[...]

View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Menu key. 2. Click Local Search . 3. Type the point of interest information. 4. Press the Enter key. View points of interest on a map When viewing a list of points of interest, cl[...]

Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point . Zoom in to or out from a map 1. On a map, press the Menu key. 2. Click Zoom . 3. Perform one of the following actions: • To zoom in, slide your finger up on the zoom bar. • To zoom out, slide your finger do[...]

9. Click Save . Delete a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Find Location . 3. Click Favorites . 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete . Add a bookmark folder for locations or routes 1. On a map, press the Menu key. 2. Click Find Location . 3. Click Favorites . 4. Press the Menu key.[...]

3. Press the Menu key. 4. Click Clear Cache . 5. Click Delete . View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps. 1. On a map, press the Menu key. 2. Click Options . 3. Change the Hide Title Bar fiel[...]

Add GPS location information to pictures You can add the latitude and longitude coordinates for your current location to pictures that you take. 1. In the camera, press the Menu key. 2. Click Options . 3. Change the Geotagging field to Enabled . 4. Press the Menu key. 5. Click Save . To stop adding GPS location information to pictures, set the Geot[...]

BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact . 3. Type part or all of the contact name. 4. Click the contact. 5. If you have turned [...]

Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. Change the Allow Forwarding of Requests field t[...]

Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group. 2. Press the Menu key. 3. Click Edit Group . 4. Type a name for the group. 5. [...]

Send a file to a contact 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File . 3. Navigate to a folder that contains pictures or audio files. 4. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice notes or send saved voice notes. 1. In BlackB[...]

Prevent conversations from appearing in the main message list 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. Change the Show Conversations in Message List field to No . 4. Press the Menu key. 5. Click Save . To view conversations in the main message list again, change the Show Conversations in Me[...]

Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location . End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Conversation . Availability Change your availabili[...]

To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No . Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert . User Guide Availability 187[...]

User Guide Applications 188[...]

Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, click the application. • If the application that you want to switch to does not appear, click Home Screen . Add, update, or downgrade an appli[...]

Receive a device password prompt before you add an application To perform this task, you must have set a BlackBerry® device password. 1. In the device options, click Password . 2. Change the Prompt on application install field to Yes . 3. Press the Menu key. 4. Click Save . View the size of an application database 1. In the device options, click S[...]

• If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer. Upgrade the BlackBerry Device Software You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software. If content protection is turned on, you might need to type[...]

A third-party application is not working as expected If you are trying to use a third-party application that was not designed for BlackBerry® devices with a touch screen, you can turn on compatibility mode to allow the application to work on your device. When you use an application in compatibility mode, you must use your device in portrait view. [...]

Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device. Turn off a wireless connection You should turn off wireless[...]

Turn on wireless coverage notification 1. In the device options, click Screen/Keyboard . 2. Set the LED Coverage Indicator field to On . 3. Press the Menu key. 4. Click Save . When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indica[...]

• To scan for a wireless network to add, click Select From Available Networks . Click a wireless network. Click Select Network . • To scan for a wireless network that is already known to your device, click Select From Known Networks . Click a wireless network. Click Select Network . • To add a wireless network, click Manual Entry . Set the pr[...]

• To turn off data service when roaming, change the Data Services field to Off When Roaming . 3. Press the Menu key. 4. Click Save . About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wireless service provider's wireless coverage area. Your wireless ser[...]

• Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. • If you have set a specific speed for wireless network connections, verify that you are in a w[...]

User Guide Power, battery, and memory 198[...]

Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your BlackBerry® device. • If you have not set your device to turn on a[...]

• Turn off the flash in the camera. • Close third-party applications from the application menu when you are finished with them. • Change your browser options for animated graphics so that they repeat less often on web pages. Related topics Delete the original text from a reply message, 36 Blind carbon copy a contact, 31 Set the brightness of [...]

Receive only the first section of long email messages, 42 User Guide Best practice: Optimizing your device performance 201[...]

User Guide SIM card 202[...]

SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in th[...]

Change a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit . 6. Change the contact information. 7. Press the Menu key. 8. Click Save . Delete a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contac[...]

Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. 1. In the device options, click Advanced Options . 2. Click SIM Card . 3. Press the Menu key. 4. Click Enable Security . 5. Type your SIM card PIN code. 6. Press the Enter key. Change the SIM card PIN code 1. In the device options, click Advanced Optio[...]

User Guide Security 206[...]

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all yo[...]

2. Set the Number of Password Attempts field. 3. Press the Menu key. 4. Click Save . Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password. When you type this password, the password keeper decrypts your pas[...]

Change a password in the password keeper 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Open . 4. Change the password information. 5. Press the Menu key. 6. Click Save . Hide passwords in the password keeper 1. In the password keeper, press the Menu key. 2. Click Options . 3. Set the Show Password field to No . 4. [...]

3. Click Copy Username or Copy Password . To clear the clipboard, press the Menu key. Click Clear Clipboard . Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. In the password keeper, press the Menu key. 2. Click Options . 3. Set the Allow Clipboard Copy field to No . 4. Press the Menu key. 5. Click Save [...]

5. Click Save . To stop encrypting the files in the device memory and on a media card, change the Encryption Mode field to None . Related topics Set a device password, 207 About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt [...]

Generate an encryption key You can perform this task if your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. If your device is associated with an email account that uses a BlackBerry Enterprise Server that does not support [...]

Change when your device deletes sensitive data from the temporary device memory 1. In the device options, click Security Options . 2. Click Memory Cleaning . 3. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to[...]

7. Click Search . 8. Click a certificate. 9. Click Add Certificate to Key Store . View properties for a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Click a certificate. Certificate properties Revocation Status: This field displays the revocation status of the certificate at a specified date and time. Tr[...]

MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. In the device options, click Security Options . 2. Click Certificates . 3. Press the Menu key. 4. Click one of the following menu items: • Show My Certs • Show Others Certs • Show CA Certs • Show Root Ce[...]

Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certificate chain is unknown, or a public key for a ce[...]

3. Highlight a certificate. 4. Press the Menu key. 5. Click Revoke . 6. Click Yes . 7. Change the Reason field. 8. Click OK . To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold . Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A p[...]

Add an email address to a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Highlight a certificate. 4. Press the Menu key. 5. Click Associate Addresses . 6. Press the Menu key. 7. Click Add Address . 8. Perform one of the following actions: • Click a contact. • Click Use Once . Type an email address. Pre[...]

PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP certificate server. 1. In the device options, click Security Options . 2. Click PGP keys . 3. Press the Menu key. 4. Click Fetch PGP Keys . 5. Specify the search criteria. 6. Press[...]

This field displays the revocation status of the PGP® key at a specified date and time. Trust Status: This field displays the trust status of the PGP key. A PGP key can be explicitly trusted (the PGP key itself is trusted), implicitly trusted (the PGP key is associated with a private key on your BlackBerry® device), or not trusted (the PGP key is[...]

Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloads from the PGP Universal Server. 1. In the device options, click Security Options . 2. Click PGP . 3. Press the Menu key. 4. Click Clear Universal Cache . The next time that you send a PGP protect[...]

4. Press the Menu key. 5. Click Trust or Distrust . Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. In the device options, click Security Options . 2. Click PGP Keys . 3. Highlight a PGP® key. 4.[...]

6. Type a display name for the PGP key. 7. Click OK . Turn off the display name prompt that appears when you add a PGP key to the key store 1. In the device options, click Security Options . 2. Click PGP keys . 3. Press the Menu key. 4. Click Fetch PGP Keys . 5. Press the Menu key. 6. Click Options . 7. Change the Prompt for Label field to No . 8. [...]

Certificate servers Add a certificate server 1. In the device options, click Security Options . 2. Click Certificate Servers . 3. Press the Menu key. 4. Click New Server . 5. Specify information for the certificate server. 6. Press the Menu key. 7. Click Save . Change connection information for a certificate server 1. In the device options, click S[...]

Connection options for OCSP and CRL servers Friendly Name: Type a display name for the certificate server. Server URL: Type the web address of the certificate server. Send connection information for a certificate server 1. In the device options, click Security Options . 2. Click Certificate Servers . 3. Highlight a certificate server. 4. Press the [...]

Change the key store password 1. In the device options, click Security Options . 2. Click Key Stores . 3. Press the Menu key. 4. Click Change Password . Synchronize the key store password with the device password If you synchronize the key store password with the device password, when you change the device password, the key store password changes t[...]

Turn off automatic backup of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and restore of key[...]

If you use a smart card certificate to authenticate to your device, after you connect your smart card reader to your device, your device requests authentication from the smart card each time that you unlock your device. If the S/MIME Support Package for BlackBerry® devices is installed on your device, you can use smart card certificates to send S/[...]

3. Change the Lock On Card Removal field to Enabled . 4. Press the Menu key. 5. Click Save . About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your devi[...]

Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry® device. 1. In the device options, click Security Options . 2. Click General Settings . 3. Set the Authentication Certificate field. 4. [...]

Software tokens About software tokens You might need a software token to log in to a VPN. A software token includes a token code that your BlackBerry® device regenerates periodically and a PIN. For more information about software tokens, contact your administrator. Change the PIN for a software token on your device 1. In the device options, click [...]

2. Click Firewall . 3. Press the Menu key. 4. Click Reset Settings . About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retr[...]

7. Change the permission fields. 8. Press the Menu key. 9. Click Save . Connection permissions for third-party applications USB: Set whether third-party applications can use physical connections, such as a USB cable or RS-232 cable, that you have set up for your BlackBerry® device. Bluetooth: Set whether third-party applications can use Bluetooth?[...]

Input Simulation: Specify whether third-party applications can simulate actions, such as pressing a key on your device. Browser Filtering: Specify whether third-party applications can register browser filters with the browser on your device to add, change, or delete web site content before it appears in your browser. Screen Capturing: Specify wheth[...]

• Verify that you typed the smart card password correctly. You should have received this password when you received your smart card. • If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired. My device prompts me to make an emergency call when I type a password If your BlackBerry® device [...]

User Guide Service books and diagnostic reports 236[...]

Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterpri[...]

3. Click Diagnostics Test . 4. Press the Menu key. 5. Click Run . View a diagnostic report 1. In the device options, click Mobile Network . 2. Press the Menu key. 3. Click Diagnostics Test . 4. Highlight a report. 5. Press the Menu key. 6. Click View Report . Submit a diagnostic report 1. In the device options, click Mobile Network . 2. Press the M[...]

I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again. In the diagnostic report, press the Menu key. Click Repeat All Steps . • If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewise, if you cannot submit a diagnostic report [...]

User Guide BrickBreaker 240[...]

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bric[...]

BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right. • To release the ball in catch mode, click the screen. • [...]

Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole™ game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new words. Otherwise, holes appear in the garden, m[...]

Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust the volume Perform any of the following actions: • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. • To mute the volume, press the Mute[...]

If you do not submit your score when prompted, you can submit your score at a later time. 1. On the High scores screen, in the Username field, type a user name. 2. In the Password field, type a password. 3. Click Submit . Check the Leaderboard on the Word Mole game web site 1. On the Word Mole™ game home screen, click Options . 2. Click High Scor[...]

2. Click Change Screen Name . 3. Type a new screen name. 4. Press the Enter key. Chat with other players 1. On the Multiplayer Game Setup screen, in the Chat field, type a message. 2. Press the Enter key. Check the stats for a player 1. On the Multiplayer Game Setup screen, click a player. 2. Click Show Stats . Remove a player To perform this task,[...]

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is runni[...]

Fixed Dialing Number FIPS Federal Information Processing Standards GPS Global Positioning System GSM Global System for Mobile communications® HTTP Hypertext Transfer Protocol IP Internet Protocol LDAP Lightweight Directory Access Protocol LDAP certificate server A BlackBerry® device uses an LDAP certificate server to search for and download certi[...]

A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on demand. personal certificate A personal certificate is a certificate that a certificate authority assigns to a user. personal PGP key A personal PGP® key is made up of a PGP public key and PGP private key for a user. PIN personal identification number priv[...]

Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security User Guide Glossary 250[...]

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