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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Brother DCP-9042CDN, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Brother DCP-9042CDN should contain:
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Table of contents for the manual
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USER’S GU IDE DCP-9045CDN[...]
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If yo u n eed to c all Cu stomer S ervice Ple ase com plete the fol lowin g inform ation for futu re refere nce: Model Number: DCP-9045CDN Ser ia l Nu mbe r: 1 Da te of P u rch a se : P lac e o f P urc h as e: 1 The seria l number is on the back of the unit. Re tain this Use r’s Guide with your s ales re ceipt a s a pe rmane nt rec ord of yo ur p[...]
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i Brother nu mbers IMPORTANT For t echnical help, y ou must call t he coun try where you bought the machi ne. Calls must be made fr om w i thin that country. Re gist er yo ur pr odu ct By registering your produ c t wit h B rother Inter national Corporation , y ou will be r eco rded as the original own er of the product. Your re gistration with Brot[...]
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ii Service Ce nter Locator ( USA only) For the location of a Br other authorized serv i c e center, call 1-87 7-B R OT HER (1-877-276-8437) Service Center Locations (Canada only) For the location of a Br o ther authorized service cen t er, call 1-877-BR OTHER.[...]
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iii Orde ring acce ssories an d supplie s For best quality results use only ge nui ne Brother ac cessories, which are avail abl e at mos t B rother retailers. If yo u cannot find the acc essory y ou need a nd you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly f rom Brot her. (You can visit us [...]
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iv Not ice - D iscl aimer of Warranties (USA and Cana da) BROTHER’S LICE NSOR(S), AND THE I R DIRECTORS, OFFICERS, E M P LOYEES OR AGENTS (COLLECT IVELY BRO T H ER’S LI C E NSOR) MAKE NO WARRANT IES, EX PRESS OR IMPLIED, I N CLUDI N G WI T HOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHA NT A BI LI T Y AND F I T NESS F OR A PARTICULAR PURPOSE, [...]
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v Br othe r ® Co lor L a ser On e-Y ear On -S it e Li mi ted Wa rr ant y (USA o n ly ) W ho i s co ve red : This limit ed warr anty (“ warrant y”) i s g iven only to t he ori ginal e nd-us e/re tail p urchaser (ref erred to i n thi s w arran t y as “O ri ginal Purc haser ”) of the ac comp anying pr oduct, consu m a bles and ac cessor i[...]
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vi Br othe r ® Color L ase r One-Yea r On-Site Limited W arranty (USA on ly) Wha t Brothe r will do: If t h e probl em report ed conc erning y our Mach ine an d/or accom panyin g Consumab le an d Acce ssory Ite ms is c o ver ed by thi s warr anty and if y ou fi rst r eported the problem to B r o ther or an Author ized S ervic e Cente r with in the[...]
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vii BROTHER L ASER PRINTER / MULTIFUNCTION CE NT E R ® / FAX ON- S ITE WARRANTY (Can ada on ly) For a limited on-site warranty of 1 year labour and part s f rom the date of p urc h ase, Brother International Co r p orat i on (Canada) Lt d. ( “B rother”), or its a ut ho r i zed on-site s ervice pro viders , will repa ir or re plac e (at Brothe [...]
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viii Tab le of Con ten ts Se cti on I Ge ner al 1 Genera l in f ormation 2 Usi ng th e d ocu menta tion ..... .... ..... ..... .. ..... ..... .... ..... ..... ..... .... ..... ..... .... ..... ..... ....... .. 2 Sy mbols and con venti ons use d in t he doc umenta tion . ..... .... ..... ..... ..... .... ..... .. 2 Acc essi n g th e Use r’s Guid e[...]
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ix Section II Copy 5 Making copi es 30 How to copy .... ..... .... ..... ..... ..... ....... .... ..... ..... ..... .... ..... ..... ....... ..... .... ..... ..... ..... .... .. 3 0 LCD disp l a y for Copy mode..... .... ..... ....... ..... ..... ..... ....... .... ..... ..... ..... .... ..... .... 30 Makin g a sin gl e cop y ... ..... ....... ....[...]
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x Sect ion V Appe ndixes A Safet y and legal 50 Choosing a location ... . . ............................................. . ........... . .... .......................... 50 To use the mach ine safel y ..... ..... .... ..... ..... ..... .... ..... ..... ..... ....... .... ..... ..... ..... .... ..... 51 Imp o r tant inf o r mation ... ........ .... [...]
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xi D Menu an d feat ures 149 On-s creen progr a m m i ng .... ..... .... ..... ..... ..... .... ..... ..... ....... ..... .... ..... ..... ..... .... ..... .. 14 9 Menu table .. ..... ..... ..... .... ..... ..... .... ..... ....... ..... ..... ..... .... ..... ..... .... ........ .... ..... .. 14 9 Memory stor age.... ....... ..... .... ..... .....[...]
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xii[...]
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Section I Genera l I General information 2 Loading paper and docum ents 10 General setup 21 Security features 25[...]
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2 1 Using the documen tation 1 Thank y ou for bu y ing a Brother m achine! Reading the docu m entation will help you make the mos t of your ma c h ine. Sy mbols and co nven tion s used in th e do cu men tatio n 1 The f ol lowing symbols an d conventions are used throughou t t he doc umentation. Acce ssing the User’s Gui des 1 The advanc ed f eat [...]
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General i nformat i o n 3 1 Vi ewi ng docu ment atio n 1 Viewing doc umentation ( Windows ® ) 1 To view the docum entat ion, from the Sta rt menu, poi nt to Brother , DCP-9045CDN from the program gro up, and then click User’s G u ides in HTML fo rmat . If y ou have not inst al led the s oftware, you c an find the docum ent a tion by f o llowing [...]
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Chapter 1 4 Viewing doc um enta tion (Ma c int osh ® ) 1 a Turn on your Macintosh ® . Insert the Brother CD-ROM label ed Macintosh ® into your CD-ROM drive. b The following window wil l ap pear. c Double-click the Documentation icon. d If t he language selection screen appears, do uble-cli ck y our la nguage. e Double-click the top page file to [...]
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General i nformat i o n 5 1 Acces sing Brother support (for Windows ® ) 1 You can fi nd a ll the c ontacts y ou will need , such as Web support (Brother S olutions Center), Cu s t omer Service and Brothe r Authorized S ervice Centers on page i and on the Brother CD-ROM. Click Br other Sup port on the main me nu. The following screen will appea[...]
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Chapter 1 6 Control panel over view 1 1 Print keys: Direct Lets you print dat a from a USB flash mem ory drive that you can con nect directly t o the machine. You can al so p r i nt image s directly from your PictBridg e com pat ible c amer a. Secu re When us i ng Secure Function Loc k , y o u can switch rest r i ct ed us ers b y hol d ing dow n d [...]
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General i nformat i o n 7 1 5 Num eric keys Use to enter information into the machine. 6 Stop/E xit Stops an o perat i on or exits from a menu. 7 Star t Color Lets you start making copies in full color. Black Lets you start making copies in black & white. 8 Copy keys: Co ntras t/Qual i t y Lets you change the q uali ty or cont rast for the next[...]
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Chapter 1 8 Status LED in dications 1 The Status LED (light em it t ing diode) wi l l flas h and chan ge color de pending on t he machine’s status. The LED indications show n in the table below are used in the i ll ustrations in t h is c hapter. LED LED Status LED is off. Green Yell ow Red LED is on. Green Yell ow Red LED is blinki ng. LED Ma chi[...]
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General i nformat i o n 9 1 Note W hen t h e po wer switch is off or th e mac hi ne is in s l eep mode, the LED is off. Red Servi c e er ror Foll ow t h e s t ep s b elow. 1. Tur n off t he power switch. 2. Wait a f e w seconds, and then tur n it back on and try t o print agai n. If you c annot clea r the er ror and you see the sa m e service call [...]
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10 2 Acceptabl e paper an d other med ia 2 Rec ommen ded pape r 2 To get t he best print quality, we sug gest using the following paper. Print qu ality may vary according t o t he type of paper you are using. You can use t he following t ypes of m e dia: plain paper, labels or envelopes. For best results, follow t he steps belo w: Use paper mad[...]
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Loading pap er and documents 11 2 The nam e s for the pa pe r trays in t he pr inter driver and this G uide are as f ollows: 2 Paper capacit y of the paper t rays 2 1 Foli o siz e is 8 in. × 13 in. Recommended paper spe c if icatio ns 2 The following pa per specifications are suitable for this machine. Tray a nd optional unit Name Standar d paper [...]
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Chapter 2 12 Hand ling an d using s pecial pape r 2 The machine is designed to work well with most types of xerogra phi c a nd bond paper. Howeve r , so m e pap er v ari ables may have an effect on print quality or handling reliability. Always t est sam ples of pa per before purchasin g to ensure desirable performanc e. Store paper in its origina l[...]
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Loading pap er and documents 13 2 Envelopes 2 Most envelopes will be suit able for your machin e. Howev er, som e envelopes will have feed and print- qual ity problems beca use o f t he way t he y have been made. A suitable envelop e sho uld have edges with straight, well-creased folds and the leading edge s hould not b e thicker than two p ieces o[...]
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Chapter 2 14 Ty pes of e nvelo pes to avoid 2 CAUTION DO NOT use envelopes : • that are d amaged, curled, wri nk l ed or an unusual shape • that are extrem el y shiny or t e xtured • w i th clasps, staples, sna ps or tie st rings • w i th self-adhe s ive c l osures • that are of a baggy con struction • that are not sharply creased • t[...]
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Loading pap er and documents 15 2 Labels 2 The m achine wi ll print on most types of label s designed f or use with a la ser machine. Labels shou l d have an adhesive that is acrylic-based since this material is more stable at the high temperat ures in the fu ser unit. Adhesives shou l d not come in c ontact with any part of the machine, b ec a use[...]
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Chapter 2 16 Unp ri nt able area when pr i n tin g from a c omputer 2 When using the default driver the printable area is s maller than the pa per size, as shown below. Po rtra it 1 0 .16 in . (4.23 m m) 2 0 .16 in . (4.23 m m) Land scape 1 0 .16 in . (4.23 m m) 2 0 .16 in . (4.23 m m) Note The unprintable area shown abov e i s for Letter size pape[...]
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Loading pap er and documents 17 2 Loading pla in paper in the pa pe r tray 2 a Unfold the output paper tray support fl ap (1 ). b Pull the pap er tray completely out of the machine. c While pressing the green paper-guide release lever (1), slide the paper guide s to fit the paper size. Make sure that the guides are firmly i n the slots. d Fan the s[...]
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Chapter 2 18 Loading e nvelopes or other media in the mult i-purpose t r ay (MP tray) 2 Use t he MP t ray when p r i nt i ng envelopes, labels, and thick pa per. Before l oading, press t he corners and sides of the envelopes to make t hem as f l at as possible. a Unfold the output p aper tray sup port fl ap (1). b Open the MP tray and lower it gent[...]
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Loading pap er and documents 19 2 Loading do cuments 2 You can m ake copies, and scan from the A DF (automat ic documen t feeder) an d from the scanne r gla s s. Usin g the ADF (au t omati c do cume nt feed er) 2 The A DF can hold up to 50 pages and feeds each sheet indivi dual ly. U s e s t a ndard 20 lb (80 g/ m 2 ) paper and al way s f an t h e [...]
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Chapter 2 20 Us ing t he sc anne r gl ass 2 You can use t he scanner g lass to sc an or copy the pages of a boo k or one page at a time. Docum ents c an be up t o 8. 5 i nches wide an d up to 14 inches l ong (215. 9 mm wide to 355.6 mm long). To use the scann er glass, the ADF must be empt y. a Lift t he do c um ent cover. b Using the document guid[...]
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21 3 3 Paper settin gs 3 Paper type 3 Set up t he machine for the type of paper you ar e us in g. Th is w ill gi ve yo u th e be st p ri nt q uality . a Do one of the f ollowing: To set the paper type for the MP Tray pr es s Menu , 1 , 1 , 1 . To set the paper type for Tray#1 press Menu , 1 , 1 , 2 . To set the paper type for Tray#2 pre[...]
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Chapter 3 22 Tr ay use i n copy mode 3 You can change the prio r i t y t ray t ha t t he machine wi ll u s e for printing cop ies. When y ou choose Tray#1 Only , MP Only or Tray#2 Only 1 , t he machine pull s the paper onl y from that t r a y. If the selected tray is out of paper, No Paper wi l l appear on the LCD. I ns ert the paper in the em pty [...]
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General setup 23 3 Volume se ttings 3 Be eper v olume 3 W hen the bee per is on, the mach ine will beep when y ou press a key or make a mist ak e . You can choose a range of volume levels, from High to Off . a Pr e s s Menu , 1 , 3 . 13.Beeper a Low Med b High Select ab or OK b Pr e s s a or b to choose Off , Low , Med or High . Pr e s s OK . c Pr [...]
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Chapter 3 24 Sleep t ime 3 Setting the sleep time reduces power consum ption by t urning off the fuser while the ma chine is idle. You c a n choose how long the machine mus t be idl e (from 000 to 240 mi nutes) before it goes into sleep mode. Wh en t he machine receives comp ut er dat a or m akes a c opy, the timer wi l l be re s et. T he default s[...]
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25 4 4 Securit y 4 Secur e Func tion Loc k 4 Secure F unction Lock lets you res t rict Publi c access to certain m achine func tions (Copy , Scan and P rint) . This feature also prevent s users from chan gi ng the Default settings of the machine by limiting access to the Menu s et t ings. Disabling at least one function i s required to turn on Secu[...]
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Chapter 4 26 Setti ng up the Publ ic user 4 You can set up the Public user. Public users do not need t o enter a password. Note You m ust disable at least one function to turn on Secure Function Lock for Public user. a Pre ss Me nu , 1 , 8 . 18.Function Lock a Lock Off i On Set Password b Setup User Select ab or OK b Pre ss a or b to select Setup U[...]
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Securi t y feature s 27 4 Turning Secure Function Loc k on/off 4 If you enter the wrong password when following the in s t ruct i ons below, the LCD will show Wrong Password . R e-e nt er t he correct pa s sword. Turning Secure Function Loc k on 4 a Pr e s s Menu , 1 , 8 . 18.Function Lock a Lock Off i On Set Password b Setup User Select ab or OK b[...]
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Chapter 4 28[...]
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Section I I Copy II Making copies 30[...]
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30 5 How to c opy 5 LCD di splay for Copy mode 5 1 Contrast 2Q u a l i t y 3 Copy rati o 4 T r ay se le ctio n 5 Number of copies 6 Bright ness Ma king a sin gle copy 5 a Load your docume nt . b Pre ss Blac k Start or Co l o r S tar t . Maki ng m ultiple cop ies 5 a Load your documen t . b Use the numeric keys t o enter the number of copies (up to [...]
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Making cop ies 31 5 Copy options (temporary s ettings) 5 W hen you wa nt to qu ick l y chang e the copy settings t emporarily for the next copy, us e the temporary Co p y ke y s. You can us e different combin at ions. You can also use t h e Duplex key to change the duple x (2-s i ded) copy settings . T he ma ch ine retu rns to it s d efau lt s et t[...]
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Chapter 5 32 En larging o r redu cing t he im ag e cop i e d 5 You can choo se the following enlargem ent or reduction ratios: Custom(25-400%) allows you to ent er a ratio from 25% to 400% . To en large or redu c e the next copy foll ow the inst ructio ns b elow : a Load your documen t . b Use the numeric keys t o enter the number of copies (up to [...]
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Making cop ies 33 5 Maki ng N in 1 co pies (p ag e lay out) 5 You can reduce the am ount of paper used when c opying by using the N in 1 c opy feature. This allows y o u to c opy two or f our pages o nt o one page, which lets you save paper. Important 5 Pleas e m a ke sure the paper size is set to Letter , A4 , Legal or Folio . ( P ) me ans[...]
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Chapter 5 34 If you a re copying from t he scanner gl ass: 5 Insert y our docume nt face dow n in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Du plex (2- side d ) copy ing 5 You can reduce t he amount of paper used when c opying by using the d uplex copy feature. This allows you to copy on both sides of a [...]
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Making cop ies 35 5 2 si de d i 1 sided Portrait Lands cape a Load your docum ent . b Use the numeric keys to enter the number of copies (up to 99). c Pr e s s Duplex an d a or b to select 1sided i 2sided , 2sided i 2sided or 2sided i 1sided . Duplex a 1sided i 2sided 2sided i 2sided b 2sided i 1sided Select ab or OK Pr e s s OK . d Pr e s s Bl[...]
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Chapter 5 36 d Pre ss a or b to select 2sided i 1sided or 1sided i 2sided . Pre ss OK . Duplex Advanced a 2sided i 1sided b 1sided i 2sided Select ab or OK e Pre ss Blac k Start or Co l o r S tar t to scan the document. Note Duplex copy using a 2-sided lega l size document is no t avai lable. Sor ting copi es usin g the A DF 5 You can sort mul t ip[...]
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Making cop ies 37 5 Contrast 5 Adj ust the contrast to hel p an i mage look sharp er and more v ivid. To temporarily change the contrast setting, follow the steps below: a Load your docum ent . b Use the numeric keys to enter the number of copies (up to 99). c Pr e s s Con trast/Quality . Pr e s s a or b to choose Contrast . Pr e s s OK . Contrast:[...]
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Chapter 5 38 Tra y select ion 5 You can change th e tray use onl y f o r t he nex t copy. a Load your docume nt . b Use the numeric keys to enter t he number o f copies ( u p to 99). c Pre ss Tray S elect . d Pre ss a or b to choose MP>T1 , T1>MP , #1(XXX) 1 or MP(XXX) 1 . Pre ss OK . e Pre ss Blac k Start or Co l o r S tar t . 1 XXX i s the [...]
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Section II I Walk-up printing III Printing photos from a digit al camera 40 Prin ting da ta fro m a USB flash me mory dri ve 44[...]
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40 6 Your Brother mach i ne supports the PictBridge s t and ard, allowing you to connect to a nd print pho tos directly fr om any PictBrid ge compatible d igital came r a . If your camera is u sing the USB Mass Storage standard, you can al s o print phot os from a digital camera without PictBridg e. (See Connect ing a c a mera as a st orage device [...]
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Print ing ph otos fr om a digi tal camer a 41 6 b To set the Pic t B ridge settings, press a or b to choose 1.Paper Size , 2.Orientation , 3.Date & Time , 4.File Name , or 5.Print Quality . Pr e s s OK . c Pr e s s a or b to choose an option for each menu setting. Pr e s s OK . d Pr e s s Stop/Ex it . Repeat b to c for each P ictBridge set t i [...]
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Chapter 6 42 CAUTION To prevent damage t o your m achine, DO NOT connec t any device other than a digital camera or USB flash m emory drive to t he USB direct i n terface. DO NOT remove the digital camera from the USB direct interface until t h e m achine has finishe d printing. DPOF p rinting 6 DPOF stands for Di gi ta l Pr i nt Order Forma t . Ma[...]
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Print ing ph otos fr om a digi tal camer a 43 6 Understandin g the error messag es 6 Onc e you are familiar with the types of errors that can occur whil e y ou are u s i ng the PictB r i dge, y ou can easily identify and troubl es h oot any problems. Out of Memory This me s sage will appear if you are working with images t h at are too large fo[...]
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44 7 With the direct print feature, yo u do not n eed a comput er to print data. You c an pri nt by just plugging your USB f l ash memory drive into the machine’s USB direct interface. Note Some USB flash m emory drives may not work with the machine. Supported fil e formats 7 Direct print supports the following file form ats: PDF version 1.6 [...]
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Printin g da ta from a USB flash memory driv e 45 7 Printing data direct ly from the USB flas h memory driv e 7 a Connect your USB flash memo r y drive to the USB direct in terface ( 1 ) on the front of the machine. b When t he machine has recogn ized the USB flash memory drive, the Direct LED turns blue. Pr e s s the Direct key. Direct Print a 1.F[...]
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Chapter 7 46 CAUTION To prevent damage t o your m achine, DO NOT connec t any device other than a digital camera or USB flash m emory drive to t he USB direct i n terface. DO NOT remove the USB flash memory drive from the USB direct interface until the machine has finished pri nting. Note • I f you want to cha nge the def ault setting for the pap[...]
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Sectio n IV Software IV Software and network fea tures 48[...]
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48 8 The User’s Guide on the CD-ROM includ es the Software User’s Guide and Netw ork User’s Guide for features available when conne c t ed t o a compute r (for exam ple, printing an d scanning). These gu ides have easy t o us e links that, w hen clicked, w ill take you di rectly t o a particular s ection. You can find in f ormation on these f[...]
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Section V Appendix es V Safety and legal 50 Option 60 Troubleshooting and routine maintenance 64 Menu and features 149 Specifications 162 Glossary 172[...]
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50 A Choosing a location A Place your machine on a flat, stabl e surface that is free of v i br ation and sho cks. Put the machine near a standard, ground ed AC power out let. Choos e a location where t he temperat ure rem ai ns between 50 ° F and 90.5 ° F (10 ° C and 32.5 ° C) and the humidity is between 20% to 80% (without conde nsat ion). CA[...]
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Safet y and legal 51 A To use the machine safely A Ple ase keep these instructions for later reference and read them bef ore at t empting any main t ena nce. WARNIN G There a r e hi gh voltage el ectrodes insid e the machine. Before y ou c l ean t he i n side of the machine, make s ure you ha v e unplugged the power cord from the AC power outlet. D[...]
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52 CAUTION Lightning and power s urges can d amage this product! We recommen d that you use a quality surge protection device on the AC power line or u nplug the cords during a l ightning storm. To prevent injuries, be c areful not to put your fingers in the area shown in t he il l ustration. DO NOT use a va c uu m cleaner to clean up scattered ton[...]
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Safet y and legal 53 A WARNIN G IMPORTANT SAFETY I NS TRUCTIONS When using your equipme nt , basic safety precautions should al ways be foll owe d to reduce the risk of fire, e lectric shock and injury t o people, i nc l ud i ng the following: 1 DO N OT us e t h is product near wa t er, for exam ple, near a bath tu b, w ash bowl, kitchen s i nk, wa[...]
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54 Important i nformation A Fed eral Comm unicat ions Co mmissi on (FCC) Declarat ion of Con formity (USA on ly) A declares, that the products Product Nam e: DCP-90 45CDN comply with Part 15 of t he FCC Rul es . O peration is sub ject t o t he f ol lowi ng two conditions: (1) This device may no t c ause h armful interf e rence, and (2) t hi s devic[...]
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Safet y and legal 55 A Indu stry Ca nada Compl ianc e Stat em en t (Ca nada onl y) A This Class B digital apparatus complies with Canadian ICES–0 03. Cet appareil numé r i que de la classe B est conforme à la norme NMB–003 du Canada . Di scon nect devic e A This product m ust be inst all ed near an el ec trical jack t hat is easily access i b[...]
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56 FDA regul a t io ns A U.S. Food and Drug Administration (FDA) has implemented regulation s for l ase r product s manufac t u red on and after August 2, 1976. Compliance is ma ndatory for products m ark e t ed in the United S t ates. The following l abel on the b ack of the m achine indicates compliance with the FDA regulations a nd must be attac[...]
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Safet y and legal 57 A 8 This product is equip ped wi th a 3-wire grounded plug. This plug wil l on ly fit into a grounded power outlet. This is a safety fe a t ure. If you are unable to insert the p lug into t he outlet, cal l you r electrician to rep lace you r obsolete out l et. DO NOT def e at the p urpose of t he grounded plug. 9 Use only the [...]
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58 Legal li mitations for copying A Color reproductions of certain document s are illegal and many resul t in either criminal or civil liability. This memorandu m i s i ntended to be a guide rather than a complete listing of every possible prohibition . In case of doub t , we sugge s t that you check with counsel as to any particular question able [...]
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Safet y and legal 59 A Trade marks A The Brother logo is a re gi stered t rademark of B rother I ndus t ries, Ltd. Brother is a registered trademark of Brother Industries , Ltd . Multi-F unct ion Link is a registered tradem ark of B r o ther Inte rna t io nal Corporation. Microsof t , Window s and Wi ndows Server are register ed trademark s of Micr[...]
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Page 74
60 B Optio n B This m achine ha s the following optional a c c essory. You can inc rease the c apabilities of t he machine with this item. Option B Lowe r tray unit D I MM m em ory LT-100CL[...]
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Page 75
Option 61 B Optional paper tray B Order Nu mber: LT-100 CL An optional lower tray c an be i ns t al led, an d it can hold up to 500 sheets of 20 lb (80 g/m 2 ) paper. W hen an opt i onal tr a y i s installed, the machin e c an hold up to 800 sheets of plain paper. Inst alli ng the option al pa per tr ay B WARNIN G This machine is heavy. To prevent [...]
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Page 76
62 e For Win dows ® u sers: Go to Start > Contr ol Pa nel > Pr inte r s and F axes . R ight-click on your printer icon and choose Properties . Choos e the Accessor i es tab a nd click Aut o Detect . Whe n the opt i onal l ower tray and paper s i ze have been d etected click Apply . Note The Auto De t e ct f unction is not available under t h[...]
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Page 77
Option 63 B Note • T here m ight be some SO -DIMM s that will not work with the m achine. • For more information, call Brother Customer S ervice. I n s talling ext ra memo ry B a Turn off the machi ne’s power switch. b Disconnect t he interface cab le from the machine, a nd then unplug t he power cord from the A C power outlet . c Remove the [...]
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Page 78
64 C Troublesh ooting C IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made fr om within that country. If yo u ar e ha ving dif ficu lty wit h yo ur mac hine C If you think there is a prob lem, check the chart be l ow and follow the troub leshooting tips. You can solve mos t problems by y ourself[...]
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Page 79
Troubl eshooting and r outine maintenanc e 65 C Printing dif ficulties Difficulties S ugg e stion s No printout. Ch eck that th e ma chin e is pl ug ged in an d th e powe r s witch is t urn ed o n. Chec k tha t the tone r car trid ges an d drum un it ar e in stal led pro per ly. (S ee Repl aci ng the dr um uni t on pag e 122. ) Chec k t[...]
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Page 80
66 Scanning dif ficult ies Difficulties Su ggest ions TW AIN err ors ap pear w hile s can ning . Mak e su re that the B roth er T WAIN driv er is cho sen as t he pr imar y sou rc e. In PaperPo rt ™ 11SE, click Fi le , Sc an or Ge t Photo and choo se t he Brother TWAIN driver . Ne t w ork sca nni ng does no t work . See Netw ork d ifficult ies on [...]
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Page 81
Troubl eshooting and r outine maintenanc e 67 C Print qualit y di f f iculties Difficulties Su gges tions Pri nted page s ar e cur led . Low quali ty t hin o r t hick pap er or n ot pr int ing on t he reco mmend ed s ide of t h e pape r cou ld cau se thi s pro ble m. Try t urnin g over t h e sta ck of pape r in t he pape r t ray. Mak e sur [...]
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Page 82
68 Th e net work scan ning fe ature does not wor k. Th e net work prin ting featu re does not wor k. (Fo r Wi ndows ® only) The fi rewall sett ing on your PC ma y be rej ecti ng the ne cessa ry netw ork conn ect ion . Fol low the i nst ruct ions bel ow t o co nfi gure your fire wal l. If you are usi ng pe rson al fi rewa ll so ftw are , see the Us[...]
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Page 83
Troubl eshooting and r outine maintenanc e 69 C Th e netw ork sc anni ng feat ure does not wor k. Th e netwo rk pri nti ng feat ure d oes not wo rk. (co nti nued) For Wi ndow s Vis ta™ user s: a Click t he St a rt butto n, Contr ol P anel , Net work and I nte rn et , Windows Fir ew all and cl ick Chan ge setti ngs . b When th e User Account Co n [...]
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Page 84
70 Impr ovin g the p rint qual ity C If you h ave a pri nt q uali t y problem, pri nt a test page f i rs t ( Menu , 3 , 2 , 3 ). If the printout looks good, the problem is proba bly not the machine. Check th e i nterface cable or try the machin e on another comput er. Note You can resolve a print quality problem by r e placing a t oner cart ridg e [...]
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Page 85
Troubl eshooting and r outine maintenanc e 71 C Color ed streaks o r bands d own the page One of the toner cartr idges may be dam aged. Replace the toner cartr i d ge that matches the co l or of the s treak or band. (See Re placing a toner cartr i d ge on p age 117. ) Clean all four corona wires (one for e ach color ) of t he drum unit by s[...]
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Page 86
72 C olore d spots at 2 .95 in. (75 m m) a Dust, paper po wder, glue, and so on may st ick to the surf ace of t he phot osensiti ve dr u m (OPC) a nd cause black or whi te spots t o appear on p rinted d ocuments. b Mak e a few copies of a blank, white shee t of pa per. (See Making mul tip le cop ies o n page 30.) c If you stil l see the spots o n p[...]
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Page 87
Troubl eshooting and r outine maintenanc e 73 C Ghost Make sure that y ou use paper th at m eets our spe cificati ons. Rough- surfac ed paper o r thick paper may cause the problem . ( See Acceptabl e paper and other media on page 10. ) Make sure that you choose the pro per media type in the pr inter driver or in t he machine ’ s Paper T y[...]
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Page 88
74 Color misregi strati on Make su r e t hat the drum uni t i s instal l e d properly. ( Se e Replacing th e drum uni t o n page 122.) Make su r e t hat t he belt unit is ins t al led proper l y . (See Replaci ng the belt unit on page 128.) Make sure tha t t h e was te toner box is inst alled prope r l y. (See Replaci ng the wa ste tone[...]
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Page 89
Troubl eshooting and r outine maintenanc e 75 C Missi ng i mage at edge M a ke sur e that the t oner c artridge s are instal l ed properl y. (See Replaci ng a tone r cartrid ge on page 117.) Make sur e that t he drum unit is i nstalled p r ope rly. (See Rep l ac ing the drum unit on pag e 122.) One of the toner cartr idges may be dam ag[...]
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Page 90
76 Offset image Check t he machi ne ’ s environment . Cond itions such as high temperat ures and high humi dity can cause th i s pr oblem. (See Choosing a locat ion on page 50. ) Make sur e that you use pa per t hat meets our speci f i cations. (See Accepta ble pa per and other m edia on page 10 .) Make sure th at you choose the prope[...]
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Page 91
Troubl eshooting and r outine maintenanc e 77 C Curle d or wave Make sure that you choose the pro per media type in the pr inter driver or in t he machine ’ s Paper T y pe m enu set ting. (See Acceptable pa per and other medi a on page 10 and Basic t ab in t he Software User’s Guide on the CD-ROM .) Check the paper type an d q uality. H[...]
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Page 92
78 Envel ope creases a Ope n the bac k cover . b Pull down the two gr ay levers, one on th e left-ha nd side and one o n the ri ght- hand side to the enve l op e p osition, as shown i n the il lust ration b elow. c Clos e the back cover and re- send the print j ob. Note When you have fi ni s hed printi ng, op en the back cove r and res et t he two [...]
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Page 93
Troubl eshooting and r outine maintenanc e 79 C White l i ne s or r i bbing down the page on duple x print Note Posit i o n B i s on ly for dupl ex print ing wi t h r ecycled pape r when the temper ature and humidi t y ar e low. Choose Thi n Paper m ode i n the printer dri v er and re-send the pr i nt job . If t he pr oblem is not s ol v ed aft[...]
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Page 94
80 Toner scatter or tone r st ain on the edge of d uplex pages CAUTION We r ecommen d that you p lace the dr um unit and t oner ca rtridges on a cle an, flat surfac e wi t h a piece of d i s posable p aper under neath them i n case you ac cidental ly sp ill or scat t e r to ner. DO NOT touch the sur face of the photosen sitive dr um. Take al l the [...]
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Page 95
Troubl eshooting and r outine maintenanc e 81 C Error and maintenan ce mess ages C As with any sophisticate d off ice prod uct, error and mai nt e nance messages m ay be displa y e d. The most com mon error and maintenance messa ges are shown bel ow. Error M essage Cause Act ion Acce ss Err or The d evice i s removed from the USB direc t interf ace[...]
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Page 96
82 Chan ge Part s PF Kit M P It is time to r eplace th e p aper fe edi ng kit fo r the MP tr ay. Call your Br ot h er dealer to pur chase t he PF Kit MP. Chan ge Part s PF Kit 1 It is time to r eplace th e p aper feeding kit f or Tr ay 1. Call your Br ot h er dealer Service t o p ur c hase the PF Kit 1. Chan ge Part s PF Kit 2 It is time to r eplac[...]
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Page 97
Troubl eshooting and r outine maintenanc e 83 C Ini t Unab le XX The mac hine h as a m echanical probl em. Turn of f t he machi ne’s power swit ch and th en turn i t on aga i n . If t he error m e ssage con t i nues leave t he m a chine for sever al minut es and then tr y to prin t , c opy or scan agai n. Jam D uple x The p aper is jammed i n the[...]
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Page 98
84 Prin t Unabl e XX The machine has a me chanical problem. Turn of f the machi ne’s power s witch and t hen turn it on agai n. If the error messa ge conti nues leav e t he machine fo r several minu t es and then tr y to pri nt , copy or s can again. Prot ecte d Dev ice The pr ot ect switch of the USB flash memor y d r i ve i s o n. Turn of f the[...]
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Page 99
Troubl eshooting and r outine maintenanc e 85 C Tone r Life End Repl ace Black(K) Tone r Cartridge. 1 1 Th e tone r c artr idge colo ur wh ich i s use d up is sho wn in the messa ge. The drum uni t and toner ca rtri dges a ssembly is n ot inst alled pr operly, or one or m o re of the toner c ar t ridges are us ed up an d pri nting is not possibl e.[...]
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Page 100
86 Docume nt jams C If the documen t is jammed, follow the steps below. Document is jammed in the t op of t he ADF unit C The docume nt may get jammed if it is not inserted or fed properly, o r i f i t is too long. Follow the steps below to clear a document ja m. a Take out any pa per from t h e A DF t ha t i s not jammed. b Open the ADF cover. c P[...]
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Page 101
Troubl eshooting and r outine maintenanc e 87 C Document is ja m med i n the duplex slot C a Take out any paper f rom the ADF that is not j am m ed. b Pull th e jammed document o ut t o the right. c Pr e s s Stop/Ex it . Paper jams C To c lear p aper jams, p lease follow t h e steps in thi s sectio n . HOT SURFACE After you have just used the m ac [...]
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Page 102
88 d Fan the paper stac k , and then put it back in the MP tray. e When loading paper in the MP tray, make sure that the paper stays under the max imum pap er height gui des on both side s of the tray. Paper is jammed i n Paper Tra y 1 or Tray 2 C If the LC D shows Jam Tray 1 or Jam Tray 2 , follow t hese steps: Jam Tra y 1 Jam Tra y 2 a Pull the p[...]
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Page 103
Troubl eshooting and r outine maintenanc e 89 C c Make s ure the pa per is below t he maximum paper m ark . Whil e pre s s i ng the gree n paper-guide rele ase lever, slide the paper guides to fit the paper size. Make sure that the guides are fir mly in th e s lots. d Put t he paper tray f i rmly b ack in t he machine. CAUTION DO NOT take out the s[...]
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Page 104
90 d Hold the green handle of the drum unit. Lift the drum unit u p and then pull it out until it stops. e Release th e gray lock le v e r (1) t hat is on the left side o f the ma c h ine. Lift the f ront of the drum unit u p and p ull the drum unit complet el y out of t h e machine using the green handles o n the drum unit. 1[...]
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Page 105
Troubl eshooting and r outine maintenanc e 91 C CAUTION Hold the h andles of drum unit wh en you carry it. DO NOT hold the sides of t he drum unit. We rec ommend that you pla c e the drum unit on a clean, f l at surf a ce wi th a piece of disposable paper underneat h it in case you accidentally spill or sc a tter t oner. To prevent dama ge to the m[...]
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Page 106
92 g Put the drum unit back in the m achine as fol low s. 1 Make s ure that t he gray lo c k lever (1) i s in the u p position a nd put t he drum u nit in the machine. Push down the gray lock lever (1). Note When y ou put the drum unit in the machine, matc h t he green gui des (1) of the drum unit handle to the green arrows (2) on both sides of the[...]
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Page 107
Troubl eshooting and r outine maintenanc e 93 C 2 Push the drum unit in u nt il i t stops. h Close th e front cover of the mac hi ne. i Put t he paper tray f i rmly b ack in t he machine. Paper is jammed at the back of the mach ine C If the L CD show s Jam Rear , foll ow t hese steps: J am Rear a Press the cover release lever t o open th e front co[...]
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Page 108
94 b Hold the green handle of the drum unit. Lift the drum unit u p and then pull it out until it stops. c Open the back cover. d Pull down the two g reen levers, one on the left-hand-side and one on the right- hand-side, as shown in the illustration below, and t hen fold down the f user cov er ( 1). HOT SURFACE Afte r you hav e j ust used th e m a[...]
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Page 109
Troubl eshooting and r outine maintenanc e 95 C e Using bot h hands, gently pull t he jammed paper out of the fuser unit. f Close the fuser cover ( 1) and l ift the two green levers at the l ef t a nd right han d sides. g Close the back cover. h Put the drum unit a nd toner cartridge ass emb ly ba ck in the m ach ine. 1[...]
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Page 110
96 i Cl os e th e fr on t co ve r of t he ma ch in e. Paper is jammed underne a th Paper Tra y 1 or in the fuser uni t C If the L CD shows Jam Duplex , fo llow thes e steps: Jam Dup lex a Pull the paper tray co m plete l y out o f the machine and chec k insid e the ma c h i ne. b If paper i s not cau ght inside t he machine, check underneat h t he [...]
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Page 111
Troubl eshooting and r outine maintenanc e 97 C HOT SURFACE After you have just used the m ac h ine, some internal parts of the m achine will be extremely hot. Whe n you open t he f r ont or back cov er of t he machine, DO N OT touch the shad ed parts s h own in the illustration. e Pull out the jammed paper slowly. f Reset t he gray leve r on the l[...]
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Page 112
98 Routine ma intenance C CAUTION The drum unit contains toner, so handle it carefully. If t oner scat t e rs on your hands or clothes, wipe or wash it of f with cold wat er at once. Cl eaning t he ou tside o f the mach i n e C CAUTION Use neutral detergents. Cleaning with volatile liquids s uch as thin ner or benzin e will dam age the o utsid e su[...]
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Page 113
Troubl eshooting and r outine maintenanc e 99 C e Wipe the inside of the paper tray wi th a dry, lint-free c l oth t o remove dust. f Re-load the paper and put the paper tray firmly back in the machine. g Plug the machine’s power c ord back i nto the AC power out le t first, and reconn ect all cables.Turn on t he m achine’s power switc h . Cl e[...]
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Page 114
100 Cle anin g the laser sca nner wind ows C CAUTION DO NOT use isopro pyl alco hol to clean t he laser scanner win dows. DO NOT touch the laser scanner windows with your f i ngers. a Turn off the machine’s power switch . Disconnect al l cables, and then unpl ug the power cord f rom the AC power outlet. b Press t he front cov er release bu tton a[...]
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Page 115
Troubl eshooting and r outine maintenanc e 101 C d Release the gray lock lever (1) that is on the left s i de of t he m achine. Lift the f ront of the drum unit and pull the drum uni t completely out of the m achine using the green hand les on t he drum uni t. HOT SURFACE After you have j ust us ed the machine, som e internal parts of t he m ach i [...]
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Page 116
102 CAUTION Hold the ha ndles of drum unit when you carry it. D O NOT hold the sides of the drum unit. We recommend t hat you place th e dru m unit on a clean, f la t surface with a piece of disposable pap er underneat h it in c ase you accident ally spill or scatt er t oner. To prevent damage to the mac hi ne f r o m static electricity, DO NOT tou[...]
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Page 117
Troubl eshooting and r outine maintenanc e 103 C f Put the drum unit bac k i n t he machine as follo ws. 1 Make sure that t he gray l ock lever (1) is in the up position and put t h e drum unit in the machine. Push down the gra y lock lever (1). Note W hen you p ut the dru m unit in t he machin e, m at ch t h e green g uides (1) of the drum unit ha[...]
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Page 118
104 2 Push the drum u nit in until i t s t ops. g Cl os e th e fr on t co ve r of t he ma ch in e. h P lug t he m ac hi ne’ s po wer c or d bac k in to the AC power out l et first, and reconnec t all cables.Turn o n the mac hi n e’s pow er swi tc h. Cl eaning the co ro na wi res C If y ou have print quality problems, clean the corona wires as f[...]
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Page 119
Troubl eshooting and r outine maintenanc e 105 C c Hold the green handle o f the drum uni t. Lift the d r u m uni t up a nd then pull it out until it stops. d Hold the handle of the t o ner cartridge and pull it out of the drum unit. Repeat this for a ll the toner c a r tridges. CAUTION We recommend t hat y ou pl ac e the toner cartridges on a clea[...]
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Page 120
106 e Push to release the latches of t he whi te corona w ire cover ( 1), and th en open th e cover. Note We recomm ended that you clean t h e corona wire for each of t he colors. I f y ou want to clean only the corona wire of t he color that caused the print quality p r o blem, se e th e ill ust rati on b el ow to i de nti fy the position of each [...]
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Page 121
Troubl eshooting and r outine maintenanc e 107 C i Hold the handle of the t o ner cartridge and slide the toner cartridge into t he drum un it . Make sure that you match th e toner cartridge color t o the same color label o n the drum unit, and make sure that you fold down the toner cartridge handle (A) on ce the toner cartridge is in place. Repeat[...]
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Page 122
108 Cl eani ng the drum un i t C If you have print quality problems, clean the drum unit as follows. a Turn off the machine’s power switch . Disconnect al l cables, and then unpl ug the power cord f rom the AC power outlet. b Press t he front cov er release bu tton and then op en the fron t cover. c Hold the green handle of t he d rum uni t . Lif[...]
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Page 123
Troubl eshooting and r outine maintenanc e 109 C d Release the gray lock lever (1) that is on the left s i de of t he m achine. Lift the f ront of the drum unit and pull the drum uni t completely out of the m achine using the green hand les on t he drum uni t. CAUTION Hold the h andles of drum unit whe n you carry it. DO NOT hold t he si des of the[...]
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Page 124
110 CAUTION We recommend t hat you place th e toner cartridges on a clean, f l at surfac e with a piece of disposable paper undernea t h it in case you accidentally spill or sc a tter t oner. Handle the toner cartridges carefully. If toner scatters on your hands or c lothes, wipe or wa s h it off with cold wat er at once. CAUTION To prevent damage [...]
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Page 125
Troubl eshooting and r outine maintenanc e 111 C g See the print sam pl e t o identify the colo r causing the problem . The col or of the spots or toner stain is t he color of th e drum you should clean. Fo r exam ple, if the spots are cyan, you should clean the drum for cyan. Put t he print sample in front of the drum, and t he find the exact posi[...]
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Page 126
112 k Hold the ha ndle of t he toner cart r i dge and slide the toner cartri dg e into the drum unit. Make sure that you match the toner cartridge c o lor to the s ame color label on the drum unit, and m ake su re that you fol d down the toner cartridge handle (A) once the toner cart ridge is in place. Repeat this for al l the toner ca rtr idg e s.[...]
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Page 127
Troubl eshooting and r outine maintenanc e 113 C Note W hen you p ut the d r um unit in the machin e, m at ch the green g uides (1) of the drum un it hand le t o t he g r e en arrow s (2) on bo t h s i des of the mac hine. 2 Push the drum unit in un t il i t stops. m Close the front cover of the machine. n Plug the machine’s power c ord back in t[...]
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Page 128
114 Replacing the cons umable ite ms C When the time comes to replace cons umable items, the foll owing message s wi l l a ppear on t he LCD. The m achine will st op printing when the following main t enanc e messages appear on the LC D. 1 The t oner ca rtri dge co lor which i s used u p is show n in the messag e. 2 Ap prox . yie lds base d on 5% p[...]
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Page 129
Troubl eshooting and r outine maintenanc e 115 C The followin g are maintenanc e messages that appear on the LCD in t h e Ready mode. These mess age provide advanced warni ngs to replace the consum able items before they run out. T o avoid any i ncon v e nience, you m ay wish to buy spare consum able items before the m achine stops printing. 1 The [...]
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Page 130
116 The fo l lowi ng are maintenance mess ages that appear a lt ern ately w i th the normal me s sage on the upper row of the LCD when t he machine is in the Ready mode. Th ese messages advise you that you will nee d t o replace each of t he consumabl e items as soon as possible, since the consum able item’s e nd of life has been re ached. T he m[...]
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Page 131
Troubl eshooting and r outine maintenanc e 117 C Re plac ing a to ner cart ri dge C Order Nu mbers: Toner Cartridge Standard: TN-110 (BK, C, M , Y ) Toner Cartridge High Yield: TN-115 (BK, C, M , Y ) The High Yield toner cartridges can print approx i mately 5,000 page s (B lack) and approx i mately 4,000 page s eac h (Cyan, Mage nta and Yell o w). [...]
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Page 132
118 Replacing t he toner c a rtridges C HOT SURFACE After you have just used the machi ne, some int ernal pa rts of th e machi ne will b e extremely hot. When you open the front or back cover of the m ac h ine, DO NOT touch the shaded parts show n in t he illu stration. a Press t he front cov er release bu tton and then op en the fron t cover. b Ho[...]
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Page 133
Troubl eshooting and r outine maintenanc e 119 C CAUTION We rec ommend that you pla c e the t one r cartridges on a clean, flat surface with a piece of disposable paper unde r n eath i t in case you accidentall y spill or scatter toner. DO NOT put a toner cartridge into a f i re. It could explode, resulting in injuries. Handle the toner cartridges [...]
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Page 134
120 CAUTION DO NOT use flammable sub s t ances near the machine. DO NOT use any type of spray to clean the inside or outs ide of the machine. Doing this may cause a fire or ele ct rica l sh o ck. R e fer to Routine maintenance on page 98 for how to clean the machine. d Clean the corona wir e s as f ol lows. 1 Push to release the latches of the whit[...]
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Page 135
Troubl eshooting and r outine maintenanc e 121 C f Remove t he orange protective cover. g Hold the handle of the t o ner cartridge and slide the toner cartridge into t he drum un it . Make sure that you match th e toner cartridge color t o the same color label o n the drum unit, and make sure that you fold down the toner cartridge handle (A) on ce [...]
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Page 136
122 Re placi ng th e dru m uni t C Order Num ber: DR-110CL Drum end s oon message C Change Parts Drum The m achine uses a drum unit to c reate print image s on paper. If the LCD shows Change Parts Drum , the d r um unit is nea r the end of its l ife and it is time to buy a new one. Even if the L CD shows Change Parts Drum , you may be able to conti[...]
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Page 137
Troubl eshooting and r outine maintenanc e 123 C a Turn off the machine’s power switch . Press the front cove r rele ase b utton and then o pen the f ront cover. b Hold the green handle of t he drum uni t. Lift t h e d r u m uni t up and then pull it out until it stops.[...]
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Page 138
124 c Release the gray lock lever (1) that is on the left side of t he machine. Lift the front of t he dru m unit and pull the drum unit completely out of the mac hi ne using the green handles on the drum unit. CAUTION We recommend t hat you place th e dru m unit on a clean, f la t surface with a piece of disposable pap er underneat h it in c ase y[...]
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Page 139
Troubl eshooting and r outine maintenanc e 125 C To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. d Hold the handle of the t o ner cartridge and pull it out of the drum unit. Repeat this for a ll the toner c a r tridges. CAUTION We recommend t hat y ou pl ac e the toner cartridges on a clean, f lat s u r fa[...]
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Page 140
126 f Hold the ha ndle of t he toner cart r i dge and slide the toner cartri dg e into the drum unit. Make sure that you match the toner cartridge c o lor to the s ame color label on the drum unit, and m ake su re that you fol d down the toner cartridge handle (A) once the toner cart ridge is in place. Repeat this for al l the toner ca rtr idg e s.[...]
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Page 141
Troubl eshooting and r outine maintenanc e 127 C Note W hen you p ut the d r um unit in the machin e, m at ch the green g uides (1) of the drum un it hand le t o t he g r e en arrow s (2) on bo t h s i des of the mac hine. 2 Push the drum unit in un t il i t stops. h Close the front cover of the machine. When you replace the drum unit with a new on[...]
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Page 142
128 j Pre ss Me nu , 6 , 6 . The LCD shows the part name of the counter t hat needs t o be reset. 66.Reset Menu Drum Select ab or OK k Pre ss a or b to choose Drum . Pre ss OK . l Pre ss 1 t o reset th e drum unit c ounter. m Pre ss St o p/E xit . Repla cing th e belt u nit C Order Number: BU-100C L Change Par t s Be lt Unit messa ge C When the bel[...]
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Page 143
Troubl eshooting and r outine maintenanc e 129 C Replacing the belt unit C a Turn off the machi ne’s power switch. b Press the front cove r rele ase b utton and then o pen the f ront cover. c Hold the green handle of t he drum uni t. Lift t h e d r u m uni t up and then pull it out until it stops.[...]
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Page 144
130 d Release the gray lock lever (1) that is on the left side of t he machine. Lift the front of t he dru m unit and pull the drum unit completely out of the mac hi ne using the green handles on the drum unit. CAUTION H ol d the handles of drum unit when you carry i t . DO NOT hold the side s of the d rum uni t. W e r e c o mmend that you place th[...]
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Troubl eshooting and r outine maintenanc e 131 C e Hold the green parts of the be l t un it wi t h both hands and lift the belt unit up, then pull it out. CAUTION We recomm end that you place t he belt unit on a c l e an, flat surface wi t h a piece of disposable paper underneat h it in case you accidentally spill or sc a tter t oner. f Unpack the [...]
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132 h Put the drum unit back in the m achine as fol low s. 1 Make s ure that t he gray lo c k lever (1) i s in the u p position a nd put t he drum u nit in the machine. Push down the gray lock lever (1). Note When y ou put the drum unit in the machine, matc h t he green gui des (1) of the drum unit handle to the green arrows (2) on both sides of th[...]
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Troubl eshooting and r outine maintenanc e 133 C 2 Push the drum unit in u nt il i t stops. i Close th e front cover of the mac hi ne. When you replace the belt unit with a new one, you need to reset the belt unit counter by completing the following ste p s : j Turn on the machin e’s power swi t c h. k Pr e s s Me nu , 6 , 6 . The LCD shows t he [...]
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134 WARNIN G DO NOT reuse th e waste toner box . Replacing t he waste toner box C WARNIN G DO N OT put the waste toner bo x into a f i re. It could e xplode. Be careful not to spill the toner. DO NO T inhale or all o w it to get into your eyes. CAUTION Handle the waste toner box carefully. I f toner scatters on your hands or c lothes, wipe or wa s [...]
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Troubl eshooting and r outine maintenanc e 135 C b Hold the green handle o f the drum uni t. Lift the d r u m uni t up a nd then pull it out until it stops. c Re le as e the gr ay lo ck le ver (1 ) t hat i s on the left s i de of t he m achine. Lift the f ront of the drum unit and pull the drum unit completely out of the mac hi ne using the green h[...]
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136 CAUTION Hold the ha ndles of drum unit when you carry it. D O NOT hold the sides of the drum unit. We recommend t hat you place th e dru m unit on a clean, f la t surface with a piece of disposable pap er underneat h it in c ase you accident ally spill or scatt er t oner. If t oner sc atters on your hands or clothes, wipe or wa s h it off with [...]
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Troubl eshooting and r outine maintenanc e 137 C e Remove t he waste t oner box from the machine using the gre en h andle. Note Disca r d the us ed waste to ner box accordi ng t o local regul at i ons, keeping it sep arat e f rom d om e stic waste. If you have ques t i ons, call your local waste dispos abl e office. f Unpack the new waste toner box[...]
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138 h Put the drum unit back in the m achine as fol low s. 1 Make s ure that t he gray lo c k lever (1) i s in the u p position a nd put t he drum u nit in the machine. Push down the gray lock lever (1). Note When y ou put the drum unit in the machine, matc h t he green guides (1) of the drum unit handle to the green arrows (2) on both sides of the[...]
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Troubl eshooting and r outine maintenanc e 139 C 2 Push the drum unit in u nt il i t stops. i Close th e front cover of the mac hi ne. Packing a nd shippi ng the mach ine C If for any reason you must move or ship your machin e, carefull y re-pack th e machine i n the original pac king mat eri al to avoid an y damag e during t ranspo r t . If you do[...]
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140 To prevent injuries when moving or l i fting this machine, mak e sure at l east two peo ple lift the m achine together. Be ca r e f ul not t o pinch your fingers when you put the machine down. Make sure that you have the following parts for repa c kin g: 1 Insert ion s heet f or rep acking 2 Plasti c bag f or t he waste toner bo x 3 Oran ge p r[...]
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Troubl eshooting and r outine maintenanc e 141 C Re pack ing t he mac hine C a Turn off the machine’s power switch . Disconnect a ll cables, and then unplug the po wer cord from t he AC power outlet. b Lift the d ocument cover. Push the scanner lock lever down to lock the scanner. c Press the front cove r rele ase b utton and then o pen the f ron[...]
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142 e Release the gray lock lever (1) that is on the left side of t he machine. Lift the front of t he dru m unit and pull the drum unit completely out of the mac hi ne using the green handles on the drum unit. CAUTION Hold the handles of t he d rum unit when you carry it. D O NOT hold the sides of the drum unit. CAUTION W e r e c o mmend that you [...]
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Troubl eshooting and r outine maintenanc e 143 C h Hold the green parts of the be l t un it wi t h both hands and lift the belt unit up, then pull it out. CAUTION We recomm end that you pla c e the belt unit on a c l e an, flat surface wi t h a piece of disposable paper underneat h it in case you accidentally spill or sc a tter t oner. i Remove t h[...]
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144 k Insert the origi n al orange packing material for l ock i ng the bel t unit as shown in the il l ustration. l Put a pie c e of pape r (lett er or A4) on t he belt un i t to prevent damage t o the bel t unit. m Put the drum unit back in the m achine as foll ow s. 1 Make sure that the gray lock lever (1) i s in the u p position a nd put the dru[...]
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Troubl eshooting and r outine maintenanc e 145 C Note W hen you p ut the d r um unit in the machin e, m at ch the green g uides (1) of the drum un it hand le t o t he g r e en arrow s (2) on bo t h s i des of the mac hine. 2 Push the drum unit b ac k i n unt il it stops. n Insert the original orange packing material for the d rum unit un ti l as sh[...]
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146 o Note We rec ommend y o u repac k the machin e on a table or desk. Put the styrofoam piece ma r ked “FRONT” (1) into t he lower carton (3), so that the arrow c u t out (4) points to ward it. Put the styrofoam p i ece marke d “ R EAR” into t he l ower carton so t ha t the arrow cutout (4) points away from it. p Using two people, place t[...]
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Troubl eshooting and r outine maintenanc e 147 C t Put t he two s t yr ofoam piec es for the toner cartridges on the top of the machine. M atch the right side o f the machine to t he “RIGHT” mark on one of the styrofoam pieces, and t h e left side of the mac hi ne t o the “LE F T ” mark on the other styrofoam piece. Put the toner cartridges[...]
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148 Machin e info rmatio n C Ch ecking the s eria l numb er C You can see the m achine’s serial number on the LCD. a Pre ss Me nu , 6 , 2 . 62.Serial No. XXXXXXXXX b Pre ss St o p/E xit . Ch eckin g the p age coun ters C You can see the machine’s page counters for printed page s, copies, reports and l ist s or a summar y tot al. a Pre ss Me nu [...]
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149 D D On -scree n programming D Your ma c h ine has be en de signed to be easy to use. The LC D provides on-screen pro gram m ing usin g the me nu keys. W e h ave c reated step by step on-screen instructions to help you program you r machin e. Simply f ollow t he steps as they guide you throug h the me nu s elec t i ons an d pr ogr am min g opt i[...]
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150 Ho w to acc ess t he m enu mode D a Pre ss Me nu . b Choose an option. Pre ss 1 f or General S etup me nu. Pre ss 2 f or Copy m enu. Pre ss 3 for Printer menu. Pre ss 4 f or USB Direct I / F menu. Pre ss 5 f or LAN m enu. Pre ss 6 for Machine Info. menu. You can also scroll through each menu level by pressing a or b for [...]
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Menu and feat ur e s 151 D Menu tab le D The factory settings are shown in Bold with an a s terisk. Choose & OK Choose & OK to accept to exi t Ma in Menu Su bmenu Me nu Selec tions Optio ns De scripti ons Pa ge 1.Genera l Setup 1.Paper Type 1.MP Tray Thin Plain * Thick Thicker Recycled Paper Se ts th e ty pe of pape r i n the MP tra y. 21 2[...]
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152 1.Ge neral Setu p (co nti nued) 2.Paper Size (co nti nued ) 2.Tray#1 A4 Letter * Legal Executive A5 A6 B5 B6 Folio Set s the size of t h e pape r in t he pape r tray . 21 3.Tray#2 (Th is m enu only appea rs i f yo u have t he op tion al tra y #2 .) A4 Letter * Legal Executive A5 B5 B6 Folio Set s the size of t h e pape r in th e optio nal pa pe[...]
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Menu and feat ur e s 153 D 1.Gen eral Setup (c onti nued ) 6.Tray Use (c onti nued ) 2.Print Tray#1 Only Tray#2 Only MP Only MP>T1 * T1>MP MP>T1>T2 * T1>T2>MP (Tray#2 or T2 appe ars onl y if y ou ins tal led t he opti onal pape r tra y.) Sele cts the tray that w ill be u sed fo r PC pri nt. 22 7. LC D Con trast — - nnnn o + - nn[...]
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154 2.Copy (co nti nued) 4 .Co lor A djus t 1.Red - nnnn o + - nnno n + - nnon n + * - nonn n + - onnn n + Ad justs t he r ed co lor for copi es. 36 2.Green - nnnn o + - nnno n + - nnon n + * - nonn n + - onnn n + Adj ust s the gr een col or for copi es. 3.Blue - nnnn o + - nnno n + - nnon n + * - nonn n + - onnn n + Ad justs the blue col or for co[...]
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Menu and feat ur e s 155 D 3.Printer (c onti nued ) 6.C alibratio n — Calibrate Reset Ad just s the c olor dens ity or re tu rn s the co lor cali bra tion t o the fac tor y sett ing. Se e Soft ware User’s Gu ide on the CD-ROM. 7. Au to Regis t. 1.Registration 1.Start Ad just the pri nt p ositi on o f e ach co lor a uto mati ca lly. 2.Exit 2.Fre[...]
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156 4.U SB Direct I/F (co nti nued) 1 .Di rect Pr int (co nti nued ) 3.Multiple Page 1in1 * 2in1 4in1 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3 pages 1 in 4x4 pages 1 in 5x5 pages Set s the page s tyle when pr inti ng mul tiple page s direc tly from the USB fl ash me mor y dr ive. 44 4.Orientation Portrait * Landscape Set s the page or ient ation wh[...]
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Menu and feat ur e s 157 D 4. USB Direct I/ F (c onti nued ) 3.PictBridge (c onti nued ) 2.Orientation Letter * A4 B5 A5 B6 A6 Th en, yo u will ch oose : Portrait Landscape Se ts th e pa ge or ienta tio n wh en pri nti ng da ta from a camer a usi ng Pi ctBr idge . If yo u choo se th e pape r siz e Le tter, A 4 or B5, Portrait will be c hosen. If yo[...]
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158 5.LAN (co nti nued) 1.TCP/IP (co nti nued ) 7.WINS Server ( Primary ) 000.000.000.000 ( Secondary ) 000.000.000.000 Sp ecifi es t he IP addr ess of the p rima ry or seco ndar y WINS server . See Network User’s Gui de on the CD-ROM. 8.DNS Server ( Primary ) 000.000.000.000 ( Secondary ) 000.000.000.000 Sp ecifi es t he IP addr ess of the p rim[...]
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Menu and feat ur e s 159 D 6.Machin e Info. (c onti nued ) 4. User Set tings — — Yo u can p rint a l ist of you r se tting s inc lud ing t he net work co nfigu ratio n. 24 5.Parts Life 1.Drum 2.Belt Unit 3.PF Kit MP 4.PF Kit 1 5.PF Kit 2 6.Fuser 7.Laser — Yo u can ch eck th e per cent age of a mach ine part’ s li fe tha t remai ns av aila b[...]
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160 Entering tex t D When s etting certain m enu select i ons , you wil l need to type t ext characters. T he numeric k eys have letters printed on them. The keys: 0 , # and l do not hav e printed l et t ers because t hey are used for special charact ers. Press t he appropriate numeric key the required number of times t o access the characters belo[...]
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Menu and feat ur e s 161 D Sp eci a l characters and symbo l s Press l , # or 0 , then pres s d or c to move t he c ursor to the sy mbol or charact er you wan t . Press OK to choose it. The s ymbols and charact ers below will appe ar dep ending on your me nu select ion. Press l for (space) ! " # $ % & ' ( ) l + , - . / m Press # for :[...]
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162 E Gen eral E Specifications E Memory Cap acity 12 8 MB AD F ( au tom at ic docum en t feeder) Up t o 50 pa ges (Staggered) [ 2 0 lb (80 g/m 2 )] Duplex, up to Le t ter size Recomm ended Environment for Best Results: Tem perat u re: 68 ° F t o 86 ° F (20 to 30 ° C) Humidity: 50% - 70% Pape r : Xerox 4200 (20 lb/Letter) Pap er Tray 25 0 S heet[...]
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Specif i c ations 163 E Noise level Sound power Operating (Copying): L WA d = 6.9 B ell Standby: L WA d = 4.4 Bell Sound pressure Operating (Copying): LpAm = 54.5 dBA Standby: LpAm = 30 dB A Te mpera t u re Operating: 50 ° F to 90.5 ° F (10 to 32. 5 ° C) Storage: 41 ° F to 95 ° F (5 to 35 ° C) Humidity Operating: 20 to 80% (without cond ensat[...]
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164 Print media E Pape r Inp ut Paper Tra y Paper T ype: P l ain pap er, Th in pa per or Recycled paper Paper Size: Lett er, A4, B5, A 5 , B6, A6, Executive, Lega l and Folio Paper W eight: 16 to 28 lb (60 t o 105 g/ m 2 ) Maximu m paper tray capacity: Up t o 250 s heets of 20 lb (80 g/m 2 ) plain paper Multi-purpo se t r ay ( MP tr[...]
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Specif i c ations 165 E Copy E 1 The co py spe ed may ch ange dep endi ng on th e type of doc ument yo u copy . 2 F rom t he s tanda rd pa per tray or opti onal pap er tr ay. 3 When m aking a B&W co py fr om the scann er glas s in te xt qual ity mo de at the 25 to 15 0% rati o. 4 Fir st copy ou t ti me may ch ange i f the ma chin e is calib rat[...]
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166 Scan E 1 Maxi mum 120 0 × 12 00 dp i scan ning with the W IA d river in W ind ows ® XP/ Wind ows V i sta ™ ( resol uti on up to 19 200 × 1920 0 dpi c an be ch osen by us ing the B roth er scan ner u t i lit y) 2 When using t h e scan ner gla ss 3 When using the AD F Color/Mon ochrome Yes/Yes Duplex S canning Yes TWAIN Compliant Yes (Wi ndo[...]
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Specif i c ations 167 E Print E 1 The pr inti ng spe ed may c hange depe ndin g on th e type of docum ent yo u prin t. 2 F rom t he s tanda rd pa per tray and opti onal pape r t ray. 3 F irst p rin t ou t time ma y ch ange if t he mach ine is cal ibr ating or regis ter ing itse lf. Em ulatio ns PCL6 BR-S cript ( PostSc ript ® ) Le vel 3 Printer Dr[...]
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168 Interfa ces E 1 You r machi ne h as a Hi -Spe ed US B 2. 0 in ter face. The machi ne ca n al so be co nnec ted t o a co mputer that has a USB 1. 1 inter face . 2 Thi rd pa rty US B port s are no t sup porte d. PictBridge E Direct print featur e E 1 JBI G2 imag e fil es , JPE G2 000 im age f iles a nd la yere d fil es are n ot sup por ted. USB U[...]
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Specif i c ations 169 E Comput er require ments E 1 F or WI A, 1 200x 1200 re solu tion . Bro ther Sc anne r Uti lity enab les to enha nce up to 192 00 x 1920 0 dp i. 2 T hird part y USB po rts a re not sup por ted. 3 P aperP ort™ 11 SE su pp orts Micro sof t ® SP 4 or high er f or Win dow s ® 2000 and SP2 o r hi gher for X P. 4 A MD Opt ero n?[...]
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170 Consumab le items E 1 Ap prox . yie lds base d on 5% p ag e co vera ge (L ett er) 2 Dru m y ield is ap prox imat e, and may vary by t ype of us e. 3 When pri ntin g on Le tter s ize pa per 4 When print ing o n Lette r s ize pa per at 5% pr int co vera ge fo r CMYK ea ch. Tone r Cartr i dge Life Standard Toner Cartridges: TN-110BK (Black): 2,500[...]
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Specif i c ations 171 E Ethernet wi r e d network E 1 Pri nting o nly f or Win dows Se rver ® 2003 2 Mac OS ® X 10.2 .4 or g r e ater (mDN S) 3 B RAdm in P rofe ssion al and Web BRAd min a re availa bl e as a dow nloa d fr om ht tp:/ /sol uti ons. broth er.c om . Netw ork bo ard mo del na me NC-6500h LA N Y ou c an connect your m achin e to a net[...]
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172 F This is a co mprehens ive list of f eatures and t e rm s t h at appear i n Brother m anuals. Av ailabilit y of these features depend s on t h e m odel you purchased. Glos sary F ADF (au tomatic docum ent feeder) The docume nt can be placed in t h e A DF and s canned on e page a t a time autom aticall y . Beeper V o lume Volume setting for the[...]
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I ndex 173 G G A Accessori es a nd suppli es .... ..... .... ..... ....... i ii ADF (automatic do cu ment feeder) using ..... .... ..... ..... ..... .... ..... ..... ....... ..... ... 19 Appl e ® Macintos h ® See Software User’s Guide on the CD-ROM. B Bel t unit .... .... ..... ..... ..... .... ..... ..... .... ..... .... 128 Brother access o r[...]
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174 F F olio . ....... ..... .... ..... ....... ..... ..... .... . 11 , 21 , 33 Functi on Lock . ..... .... ..... ..... ....... ..... .... ..... .. 25 G Graysca le .. ..... ..... .... ..... ..... ..... .... ..... ..... .. 16 6 H HELP LCD messages .... ..... ..... ....... ..... .... .....149 Menu T able ... ..... ..... ..... .... ..... ..... 149 , 1[...]
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175 G Q Quali t y ( cop ying) .... ..... .... ..... ..... .... ..... ..... . 31 R Reduc i ng copies ..... ..... .... ..... ..... ..... .... ..... ..... ..... ... 32 Replacing belt unit ... ..... .... ........ .... ..... ..... .... 1 28 , 129 drum un it ...... .... ..... ..... ....... ..... .... ..... .... 122 toner cartridge ..... ..... .... ......[...]
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EQUIPMENT AT T ACHMENT LIMITAT I ONS (Can ada on ly) NOTICE This product meet s t he appl icable Industry Canada techn ical s p ecif ications .[...]
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Bro the r Int e rnat io nal C orp orat ion 100 S omerse t Corp orate Bo ulevar d P.O. Box 6911 Br idge water, NJ 0880 7-0911 US A Brot her Inte rnatio nal Corp oratio n (Cana da) Lt d. 1 r u e H ô tel de Ville, Dol lard- des-O rmeaux , QC, Cana da H 9B 3H 6 Vi sit us on the W orld W id e Web http: //www.br o th er.com These m achines ar e made for[...]