Brother HL-760 Series manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Brother HL-760 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Brother HL-760 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Brother HL-760 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Brother HL-760 Series should contain:
- informations concerning technical data of Brother HL-760 Series
- name of the manufacturer and a year of construction of the Brother HL-760 Series item
- rules of operation, control and maintenance of the Brother HL-760 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Brother HL-760 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Brother HL-760 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Brother service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Brother HL-760 Series.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Brother HL-760 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    I Please r ead this manual thor oughly befor e using the printer . Brother Laser Printer HL-760 Series User’s Guide Keep this manual in a convenient place for quick and easy r efer ence at all times.[...]

  • Page 2

    II Shipment of the Printer If for any reason you must ship your Printer , carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier . W arning When shipping the Printer , the DRUM UNIT assembly including the TONER C[...]

  • Page 3

    i Laser Printer HL- 760 Series User ’ s Guide (For USA & CANADA Only) For technical and operational assistance, please call: In USA 1-800-276-7746 (outside California) 714-859-9700 Ext. 329 (within California) In CANADA 1-800-853-6660 514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Custom[...]

  • Page 4

    ii T rademarks The Brother logo is a r e gistered t rademark of Brother Industri es, Ltd. Apple, th e Apple Logo, and Macintosh are trademarks , r e gistered in the United Stat es and other countries , an d T rue T ype is a t rademark o f Apple Compute r , Inc. Epson is a r e gis tered trademark and FX-80 and F X-850 are trademarks of Sei k o Epson[...]

  • Page 5

    iii Definitions of Warnings, Cautions, and Notes The following conventions are used in this U ser ’ s Guide: Warning Indicates warnings that must be observed to prevent possible personal injur y . Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printe r . ✒ Note Indicates notes and useful ti[...]

  • Page 6

    USER’S GU IDE iv T ABLE OF CONTENTS REGUL A TI ON S ..................................................................................................................vi CHAPTER 1 INT R ODUCT IO N .................................................................................... . 1–1 ABOUT TH E GUIDEBOOK S ....................................[...]

  • Page 7

    TABLE OF CO NTENTS v CHAPTER 5 MAINT E N ANC E ..................................................................................... . 5–1 REPL A CING THE T ONER C A R TRIDG E ....................................................................... . 5–1 REPL A CIN G THE D R UM UNI T ..............................................................[...]

  • Page 8

    USER’S GU IDE vi REGULA TIONS Federal Comm unications Commission Compliance Notice (For USA Onl y) This equipme nt has bee n tested and f ound to comply with the lim its for a C lass B digita l device, pursuant to Par t 15 of the FCC Rules. The se lim its are designe d to provide rea sonable protection against ha rmful interfere nce in a re siden[...]

  • Page 9

    REGULATIONS vii Radio Interference (220-240 V Model O nly) This prin ter com plie s w ith EN55022(CISPR Publi cation 22)/ Clas s B. Before this product is u sed, ensu re th at y ou u s e a dou ble- sh ielded interf ace cable w ith tw i s t ed- pair conduct ors an d t h at i t is m arked “IEEE 1284 complian t”. The cable m u s t not exceed 1.8 m[...]

  • Page 10

    USER ’ S GUIDE v iii Declaration of Conformity (For Europe) We, Brother International Europe Ltd., Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK. declare that this product is in conformity with the following normative documents. Safety: EN 60950, EN 60825 EMC: EN 55022 Class B, EN 50082-1 following the provisions of[...]

  • Page 11

    REGULATIONS ix For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Varoitus! La itteen käyttä minen m uulla kuin täss ä käyttöohjee ssa m ainitulla ta valla sa attaa altistaa käyttäjän turva llisuusluokan 1 ylittä välle näkym ättömä lle lase rsäte ilylle. Varning – Om appar aten a nvänds på a nnat sä tt än i denna[...]

  • Page 12

    USER’S GU IDE x IMPOR T ANT - Wiring Infor mation (For U .K. only) If the powe r cord supplied w ith this printer is not suitable for your elect rical outle t, remove the pl u g from t h e mains cord and fi t an app r o priate t h ree pin p lug . If the repl acemen t plu g is intended to take a fuse then fit the sa me fuse a s the original. If a [...]

  • Page 13

    CHAPTER 1 INTRODUCTION CHAPTER 1 –1 CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS Finding Out How to Use the Printer Y ou have two guidebooks for this printe r . Read each guidebook in the following order: 1 . Rea d the Quick Setup Guid e to set up you r printer and to ensure proper connection with your compute r . It also contains information for [...]

  • Page 14

    USER’S GUIDE CHAPTER 1 –2 ABOUT YOUR PRINTER Printer Overview Fig. 1-1 Front View ON 12 3 45 6 78 Fig. 1-2 Rear View Optional Interface Port (RS-422A/RS-232C) Multi-Purpose Sheet Feeder Control Panel Output Tray Extension Support Wire Paper Support Paper Guide Manual Feed Slot Top Cover Power Cord Parallel Interface Port Power Switch DIP switch[...]

  • Page 15

    CHAPTER 1 INTRODUCTION CHAPTER 1 –3 System Requirements in the Brother Printing Solution for Windows Check the following system requirements to setup and operate the printer in Brother Printing Solution for W indows: • IBM PC or compatible with 80486 SX or higher microprocessor • Parallel interface (or printer port) • 4 MB or more of memory[...]

  • Page 16

    USER’S GUIDE CHAPTER 1 –4 ❏ Remote Printer Console Pr ogram for DOS The utility program, Remote Printer Console (RPC), is available on a floppy disk supplied with your printer . When you operate your computer in the DOS (Disk Operating System) environment, this program allows you to easily change the default settings of the printer such as fo[...]

  • Page 17

    CHAPTER 1 INTRODUCTION CHAPTER 1 –5 ❏ Enhanced Memory Management The printer provides its own data compression technology in the printer hardware and the supplied printer driver software, which can automatically compress graphic data and font data ef ficiently into the printer’s memory . Y ou can avoid memory errors and print most full page 6[...]

  • Page 18

    USER’S GUIDE CHAPTER 1–6 OPER A TING AN D S T ORAG E ENVIRONMENT Please take note of the following before using the printe r . Power Supply Use the printer within the specified power range. AC power: ±10% of the rated power voltage in your country Frequency: 50 Hz (22 0 V– 24 0 V) or 50/60 Hz ( 1 10–12 0 V) The power cord, including extens[...]

  • Page 19

    CHAPTER 1 INTRODUCTION CHAPTER 1 –7 Do not subject the printer to strong physical shocks or vibrations. Do not expose the printer to open flames or salty or corrosive gases. Do not place objects on top of the printer . Do not place the printer near an air conditioner . Keep the printer horizontal when carrying. Do not cover the slots in the top c[...]

  • Page 20

    CHAPTER 2 PAPER HANDLING CHAPTER 2 –1 CHAPTER 2 P APER HANDLING P APER SPECIFICA TIONS The printer can handle paper that has the following specifications. Paper T ype Paper Size Cut sheet A4, Letter , Legal, B5, A5, Executive, Custom size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches) Envelopes DL, C5, COM-10, Monarch, 9” x 12”, C4 Post Card 7[...]

  • Page 21

    USER’S GUIDE CHAPTER 2 –2 Remarks It is recommended that you test paper, especially special sizes and types of paper, on this printer before purchasing lar ge quantities. A void feeding labels with carrier sheets exposed, or your printer will be damaged. A void using coated paper , such as vinyl coated paper . A void using preprinted or highly [...]

  • Page 22

    CHAPTER 2 PAPER HANDLING CHAPTER 2 –3 The following types of envelopes are not recommended for use. • Damaged, curled, wrinkled, or irregularly shaped envelopes • Extremely shiny or highly textured envelopes • Envelopes with clasps • Envelopes with self-adhesive closures • Envelopes of baggy construction • Envelopes not sharply crease[...]

  • Page 23

    USER’S GUIDE CHAPTER 2 –4 MUL TI-PURPOSE SHEET FEEDER The printer has a multi-purpose sheet feeder that can feed plain paper , envelopes, transparencies and or ganizer paper . T o use the multi-purpose sheet feeder , follow these steps: 1. Make sure that you have selected the proper paper source, paper size and orientation. ✒ Note • Y ou ma[...]

  • Page 24

    CHAPTER 2 PAPER HANDLING CHAPTER 2 –5 Loading Paper into the Feeder T o load paper into the feeder , follow these steps. 1. Open the multi-purpose sheet feeder by gently pulling the lid forward towards you. ( ➀ ). 2. Load paper into the multi-purpose sheet feeder with the printing surface face down. ( ➁ ) ! Caution • The feeder can hold up [...]

  • Page 25

    USER’S GUIDE CHAPTER 2 –6 3 . Move the paper guide to the paper width. ( ➀ ) ! Caution Failure to set the paper guide to the paper size may cause paper skew or jams. 4 . Close the multi-purpose sheet feede r . ( ➁ ) Fig. 2-5 Moving the Paper Guide and Closing the Feeder ✒ Note If the multi-purpose sheet feeder runs out of paper when you t[...]

  • Page 26

    CHAPTER 2 PAPER HANDLING CHAPTER 2 –7 T wo Side Printing (Manual Duplexing) The supplied printer driver for W indows 95 or W indows 3.1 enables manual duplex printing. For more information about settings, see the help text in the printer driver . The printer prints all the even numbered pages on one side of the paper first, and then prints all th[...]

  • Page 27

    USER’S GUIDE CHAPTER 2 –8 MANUAL FEED SLOT The multi-purpose sheet feeder also has a manual feed slot. Y ou can manually load paper sheet by sheet from this slot. Y ou do not need to remove paper from the multi-purpose sheet feeder when using the manual feed slot. ❏ When you load one sheet of paper manually: Y ou do not need to choose manual [...]

  • Page 28

    CHAPTER 2 PAPER HANDLING CHAPTER 2 –9 ✒ Note • Insert paper firmly into the manual feed slot. • Be sure to load sheet by sheet when using the manual feed slot.[...]

  • Page 29

    USER’S GUIDE CHAPTER 2 –10 OUTPUT TRA Y AND P APER SUPPORT WIRE The printer ejects paper with printed surfaces face down into the output tray at the front of the printer . When the output tray is closed, the ejected paper comes out sheet by sheet through the slit at the front. When you open the tray , sheets can be stacked on the tray . Follow [...]

  • Page 30

    CHAPTER 3 CONTROL PANEL CHAPTER 3 –1 CHAPTER 3 CONTRO L P ANEL LAMPS AN D SWITCH Thi s section refers to th e following lamps and switc h on the printer control panel. Drum Alarm Ready Paper Data Toner Fig. 3-1 Lamps and Switch on Control Panel ✒ Note When the power switch is o f f or the printer is in sleep mode, all lamps including the Ready [...]

  • Page 31

    USER’S GUIDE CHAPTER 3 –2 Data ( T oner) Lamp The Data lamp indicates the current status of the print data process. Lamp Printer status O f f ❍ The printer has no print data. Blinking ❍↔● The printer is receiving data from the computer or the printer is processing data in memor y . On ● Prin t data remains in th e printer memor y . If[...]

  • Page 32

    CHAPTER 3 CONTROL PANEL CHAPTER 3 –3 Switch If you press the switch during printing, the printer immediately stops printing and ejects the paper . It is recommended that you wait until the page has finished printing, then press the switch, otherwise you will lose data on the page. If the printer is in sleep mode, pressing the switch wakes it up i[...]

  • Page 33

    USER’S GUIDE CHAPTER 3 –4 T est Print Mode The printer has the following test print mode. Follow these steps: 1. Make sure that the top cover is closed. 2. Hold down the switch and turn on the power switch. Keep the switch depressed until the Drum lamp comes on. The Drum lamp lights to indicate that the printer is in the test print mode. 3. Pre[...]

  • Page 34

    CHAPTER 3 CONTROL PANEL CHAPTER 3 –5 Control Features Set by the Brother Printer Driver Page Protection If the printed images are too complex to print, the printer may print a partial image on the page. If this occurs, the printer has lost some print data and will indicate a “print overrun” error by printing an error report. The page protecti[...]

  • Page 35

    CHAPTER 4 OPTIONS CHAPTER 4 –1 CHAPTER 4 OPTIONS SERIAL INTERF ACE BOARD RS-100M T o connect the printer to a DOS computer with a serial interface or to an Apple Macintosh computer, you need to install the optional serial interface board. When you have installed the serial interface board, you can share the printer between two computers (two IBM [...]

  • Page 36

    USER’S GUIDE CHAPTER 4 –2 If necessary , select the interface type as follows: 1. Make sure that the printer is in the off-line state. 2. Select the RS-422A(Apple) or RS-232C(IBM) interface by changing the serial interface slide switch to the right for IBM(RS-232C) or to the left side for Apple (RS-422A). Fig. 4-1 Selecting the RS-422A (Apple) [...]

  • Page 37

    CHAPTER 4 OPTIONS CHAPTER 4 –3 If necessary , set the serial interface parameters as follows: 1. Make sure that the printer is in the off-line state. 2. Set the serial interface parameters by moving up (on) or down (off) the selectors of the dual in-line package (DIP) switch. ON 12 3 4 5 6 78 Fig. 4-2 Setting the Serial Interface Parameters T abl[...]

  • Page 38

    USER’S GUIDE CHAPTER 4 –4 T able 3: Parity Settings Selector 1 Selector 2 Parity On On Odd On Of f Even Of f — None ✒ Note • The factory settings are indicated in bold. • If the robust Xon setting is turned on with selector 8, the printer sends Xon signals at one second intervals to the connected computer until it receives data. It is e[...]

  • Page 39

    CHAPTER 4 OPTIONS CHAPTER 4 –5 Y ou can connect a parallel and a serial interface cable at the same time. The auto interface selection function allows you to share the printer with two computers. T o do this, connect the parallel interface cable and then connect the serial interface cable as follows: 1. Make sure that the power switch is turned o[...]

  • Page 40

    USER’S GUIDE CHAPTER 4 –6 Additional Memory This printer has 1 Mbyte of standard memory and a slot for optional additional memory. The memory can be expanded up to 33 Mbytes by installing a commercially available single in-line memory module (SIMM). Additional memory is useful and may be necessary if you are using the Page Protection function. [...]

  • Page 41

    CHAPTER 4 OPTIONS CHAPTER 4 –7 ✒ Note The printer has only one slot for a SIMM upgrade. If you want to increase your printer memory again after you have installed a SIMM module into the slot, you will need to remove the previously installed SIMM first. For example if you have previously increased your memory form the standard 1MB to 3MB by addi[...]

  • Page 42

    USER’S GUIDE CHAPTER 4 –8 2. Unscrew the four screws securing the rear plate of the main controller board and pull out the main controller board. Fig. 4-4 Removing the Main Controller Board 3. Unpack the SIMM and hold it by its edge. ! Caution Do not touch the memory chips and the surface of the main controller board. If static electricity coll[...]

  • Page 43

    CHAPTER 5 MAINTENANCE CHAPTER 5 –1 CHAPTER 5 MAINTENANCE REPLACING THE T ONER CARTRIDGE The printer can print approximately 2,200 pages with one toner cartridge. When the toner cartridge is running low, th e Alarm an d Data (Toner) lamps blin k once ever y 5 seconds t o indicate tone r lo w . In USA , Canada and some othe r areas th e printer i s[...]

  • Page 44

    USER’S GUIDE CHAPTER 5 –2 ! Caution Keep the drum unit level after r emoving the toner cartridge, to avoid possible toner spill or scatter . Follow these steps to replace the toner cartridge: 1. T urn of f the power switch. 2. Close the output tray and open the top cover . Remove the drum unit b y holding each side of the drum and gently liftin[...]

  • Page 45

    CHAPTER 5 MAINTENANCE CHAPTER 5 –3 W arning After you have just used the printer , some internal parts of the printer ar e extr emely hot. When you open the top cover of the printer , never touch the shaded parts shown in the following illustration. High T emperature Fig. 5-3 Inside the Printer 3. Gently turn the lever on the toner cartridge forw[...]

  • Page 46

    USER’S GUIDE CHAPTER 5 –4 4. Remove the old toner cartridge from the drum unit by pulling it out gently. Fig. 5-5 Removing the Old Toner Cartridge ! Caution Handle the toner cartridge carefully . If toner scatters on your hands or clothes, wipe or wash it of f with cold water immediately . 5. Unpack the new toner cartridge, gently shake it five[...]

  • Page 47

    CHAPTER 5 MAINTENANCE CHAPTER 5 –5 6. Install the new toner cartridge into the right hand side of the drum unit. Make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit and pushed fully home into the drum unit to ensure that the toner cartridge and the drum unit fit together correctly . Fig. 5-7 Instal[...]

  • Page 48

    USER’S GUIDE CHAPTER 5 –6 REPLACING THE DRUM UNIT Th e printer uses a drum unit to create the print images on pape r . If the Drum lamp is on, it indicates the drum unit is nearly at the end of its life . W e recommend you prepar e a ne w drum uni t to replac e the curren t one. Eve n if th e Drum lamp is on, you may b e able to continue to pri[...]

  • Page 49

    CHAPTER 5 MAINTENANCE CHAPTER 5 –7 Follow these steps to replace the drum unit: 1 . T urn o f f the power switch. 2 . Close the output tra y and open th e top cove r . Remov e the old dru m unit. Fig. 5-10 Removing the Drum Unit W arning Afte r you have just use d the printe r , some interna l parts of the printer a r e ext r emely hot . When you[...]

  • Page 50

    USER’S GUIDE CHAPTER 5 –8 Fig. 5-12 Removing the Toner Cartridge 4. Unpack the drum unit and gently shake it five or six times horizontally . Fig. 5-13 Shaking the Drum Unit ! Caution • Do not remove the starter sheet. Fig. 5-14 Do Not Remove the Starter Sheet • Only unpack a drum unit immediately before installing it into the printer . If [...]

  • Page 51

    CHAPTER 5 MAINTENANCE CHAPTER 5 –9 5 . Instal l the tone r cartridge into th e new drum unit . For more information, see “REPLACIN G THE T ONER CA R TRIDGE” in this chapte r . 6 . Install the new drum unit into the printe r . Fig. 5-15 Installing the Drum Unit 7 . Close the top cove r . 8 . T urn on the power switch . The printer automaticall[...]

  • Page 52

    USER’S GUIDE CHAPTER 5 –10 ADJUSTING THE PRINT DENSITY The print density dial is located inside the printer . Y ou can use it to adjust the amount of toner applied to the paper. When the toner cartridge and drum unit are replaced, or if the operating temperature and humidity are high or low , print conditions may change causing darker or lighte[...]

  • Page 53

    CHAPTER 5 MAINTENANCE CHAPTER 5 –11 CLEANING THE PRINTER Clean the printer exterior and interior periodically . If printed pages get stained with toner , clean the printer interior and drum unit. Cleaning the Printer Exterior Clean the printer exterior as follows: 1. T urn of f the power switch and unplug the power cord. W arning Ther e ar e high[...]

  • Page 54

    USER’S GUIDE CHAPTER 5 –12 Cleaning the Printer Interior and Drum Unit Clean the printer interior and the drum unit as follows: 1. T urn of f the power switch and unplug the power cord. W arning Ther e ar e high voltage electr odes inside the printer . Befor e cleaning the printer , make sur e to turn off the power switch and unplug the power c[...]

  • Page 55

    CHAPTER 5 MAINTENANCE CHAPTER 5 –13 4. Gently wipe the scanner window with a soft dry cloth. Fig. 5-22 Cleaning the Scanner Window ! Caution • Do not touch the scanner window with your finger . • Do not wipe the scanner window with cleaning alcohol (isophorol). 5. T urn the drum unit upside down carefully. ! Caution Handle the drum unit caref[...]

  • Page 56

    USER’S GUIDE CHAPTER 5 –14 6 . Clea n the primary corona wir e inside the drum uni t by gently sliding the tab to the right and left several times. Fig. 5-23 Cleaning the Primary Corona Wire 7 . Return the tab to the home position ( ▲ mark position) before reinstalling drum unit. ! Caution Be sure t o position th e tab a t the home position ,[...]

  • Page 57

    CHAPTER 5 MAINTENANCE CHAPTER 5 –15 RE-P ACKING THE PRINTER ! Caution Whenever you transport the printer , use the packing materials which are provided with your printer . Also, follow the steps below to re-pack the printer , or the printer may be damaged which will void the printer’s warranty . 1. T urn of f the power switch and unplug the pri[...]

  • Page 58

    USER’S GUIDE CHAPTER 5 –16 4. Place the drum unit assembly in the plastic bag and seal the bag completely . Fig. 5-25 Placing the Drum Unit in the Plastic Bag 5. Close the top cover , the extension wire, and the output tray . 6. W rap the printer in the plastic bag and place it in the original carton box with the original Styrofoam packing mate[...]

  • Page 59

    CHAPTER 6 TROUBLESHOOTING CHAPTER 6 –1 CHAPTER 6 TROUBLESHOOTING ALAR M INDIC A TIONS A T A GLANCE Operator Calls If a recoverable error occurs, the printer indicates an ‘operator call’ by blinking th e Alarm lamp and any of the following lamps. Find the error and take the proper action to correct it . The printer automatically recovers from [...]

  • Page 60

    USER’S GUIDE CHAPTER 6 –2 For errors shown below , the printer indicates an operator call by blinking the Alarm lamp. If you use the printer with the supplied W indows driver , the status monitor will appear to indicate the error on your computer screen. The printer may also print some error messages. Error Action Cover Open Close the top cover[...]

  • Page 61

    CHAPTER 6 TROUBLESHOOTING CHAPTER 6 –3 Error Action Serial Interface Input Buffer Overflow • Press the panel switch to resume printing. • Check the communication parameters such as the handshake protocols on both your computer and printer . • If the error occurs again, the interface hardware may be damaged. Consult your dealer . ✒ ✒ Not[...]

  • Page 62

    USER’S GUIDE CHAPTER 6 –4 Service Calls If an unrecoverable error occurs, the printer indicates the need for a service call by lighting all the lamps and then the following combination of lamps alternately: Service Call Fuser mal- function Laser BD malfunction Scanner malfunction ROM error Drum ●❍ ● ❍ Alarm ❍● ● ❍ Ready ❍❍ ?[...]

  • Page 63

    CHAPTER 6 TROUBLESHOOTING CHAPTER 6 –5 P APER JAMS Before you can clear a paper jam error , you need to find the location of t h e paper jam. Locate the position referring to the following figure. Fig. 6-1 Locating Paper Jam Position After locating the position, clear the jammed paper referring to the following descriptions. If the jammed paper i[...]

  • Page 64

    USER’S GUIDE CHAPTER 6 –6 ! Caution Do not pull jammed paper fr om the output tray . Be sure to open the top cover to remove the jam, or the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages. Fig. 6-3 Do Not Pull the Jammed Paper from the Output Tray ❏ Paper Jam in the Multi-Purpose Sheet [...]

  • Page 65

    CHAPTER 6 TROUBLESHOOTING CHAPTER 6 –7 ❏ Paper Jam near the Drum Unit or at the Paper Output T ray If a paper jam has occurred near the drum unit, open the top cover and remove the drum unit. Then, pull the jammed paper upwards and out of the printer. Install the drum unit and close the top cover . Fig. 6-5 Paper Jam near the Drum Unit ❏ Pape[...]

  • Page 66

    USER’S GUIDE CHAPTER 6 –8 Q & A This section contains questions and answers for using your printe r . If you have encountered a problem, fin d the questio n relating t o your proble m and take the steps recommended to correct the problem. Setting Up the Printer Hardware Question Recommendation The printer does not work . All lamps are o f f[...]

  • Page 67

    CHAPTER 6 TROUBLESHOOTING CHAPTER 6 –9 Question Recommendation Sometimes I get the Memory Full message. How can I correct this? • Chan g e the followin g settin g s on the driver and tr y a g ain. Pa g e Protection Gra p hics Mode T rueT yp e  Mode Use Printer T rueT yp e  Fonts • Add more memor y b y installin g an industr y standard S[...]

  • Page 68

    USER’S GUIDE CHAPTER 6 –10 Setting Up the Printer for Apple Macintosh Computers when the Optional RS-100M Serial Interface is Installed into Y our Printer Question Recommendation I cannot print from my application software. • Make sure that the supplied Macintosh printer driver is installed in the System Folder and it is selected with Choose [...]

  • Page 69

    CHAPTER 6 TROUBLESHOOTING CHAPTER 6 –11 Printing Question Recommendation The printer prints unexpectedly or it prints garbage. • T urn on and o f f the printer or reset the printe r . • Make sure your application software is correctly set u p to use thi s printer by checkin g the printer settings in your application software. • Check the pr[...]

  • Page 70

    USER’S GUIDE CHAPTER 6 –12 Print Quality ! Caution Y ou ma y clear a print quality problem by replacing the drum unit with a new one if the Drum lamp is on . The drum unit is at the end of its life. Question Recommendation Printouts are too dark or light. T ur n th e prin t densit y dia l counterclockwis e for lighter images and clockwise for d[...]

  • Page 71

    CHAPTER 6 TROUBLESHOOTING CHAPTER 6 –13 Question Recommendation T oner scatters and stains the printed page. Fig. 6-10 Scattering Toner If toner scatter s over the whol e printing surface , adjust the print density dial inside the printer counter clockwise. See “ADJUSTIN G THE PRINT DENSITY” in Chapter 5. Clean the printer interio r . See “[...]

  • Page 72

    USER’S GUIDE CHAPTER 6 –14 Question Recommendation Printed pages are blurred at the center or either edge. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he[...]

  • Page 73

    APPENDIX APPENDIX A –1 APPENDIX A PRINTER SPECIFICA TIONS Printing Print Method Electrophotography by semiconductor laser beam scanning Laser W avelength: 780 nm Output: 5 mW max Resolution 1200 (H) x 600 (V) dots/inch (for W indows DIB graphics) 600 x 600 dots/inch (for W indows and DOS) 300 x 300 dots/inch (using Apple Macintosh with the option[...]

  • Page 74

    USER’S GUIDE APPENDIX A –2 Drum Unit: Life Expectancy: 20,000 pages at 20 pages per job 8,000 pages at 1 page per job NOTE : There are many factors that determine the actual drum life, such as temperature, humidity , type of paper and toner that you use, the number of pages per print job, etc. Functions Emulation LaserJet 5P (PCL Level 5e), EPS[...]

  • Page 75

    APPENDIX APPENDIX A –3 Electrical and Mechanical Power Source U.S.A. and Canada: AC 1 10 to 12 0 V , 50 / 60 Hz Europe an d Australia: AC 220 to 24 0 V , 50 Hz Power Consumption Printing: 150 W or less Stand-by: 3 5 W or less Sleep: 9 W or less Noise Printing: 4 8 dB A or less Sleep: 35 dB A or less T emperature Operating: 10 to 32.5°C (5 0 to 9[...]

  • Page 76

    USER’S GUIDE APPENDIX A –4 P ARALLEL INTERF ACE SPECIFICA TIONS ✒ Note T o ensure the highest quality performance, it is recommended that you use an IEEE 1284 compliant parallel cable between the printer and your computer . Only IEEE 1284 cables support all of the advanced printing capabilities, such as bi-directional communication. These cab[...]

  • Page 77

    APPENDIX APPENDIX A –5 ✒ Note T o use bi-directional communication, an interface cable which has the pin connections above must be used. Pin 1 18 2 19 3 4 20 5 6 21 7 8 22 9 10 24 11 23 12 13 14 25 16 15 17 Shield Pin 1 19 2 20 3 21 4 22 5 23 6 24 7 25 8 26 9 27 10 28 11 29 12 17 13 15 14 30 31 33 32 34 36 35 18 16 Shield Fig. A-1 Parallel Inte[...]

  • Page 78

    USER’S GUIDE APPENDIX A –6 RESIDENT FONTS Bitmapped Fonts This printer has the following bitmapped fonts. They can be used in the HP LaserJet 5P, EPSON FX-850, and IBM Proprinter XL modes. They have the following characteristics. • Letter Gothic 16.66 Normal, Italic, Bold, BoldItalic (Portrait & Landscape) • OCR-A(Portrait & Landsca[...]

  • Page 79

    APPENDIX APPENDIX A –7 SYMBOL SETS/CHARACTER SETS OCR Symbol Sets When the OCR-A or OCR-B font is selected, the corresponding symbol set is always used. • OCR-A • OCR-B HP LaserJet 5P Mode • Roman 8 (8U) • ISO Latin1 (0N) • ISO Latin2 (2N) • ISO Latin5 (5N) • PC-8 (10U) • PC-8 D/N (11U) • PC-850 (12U) • PC-852 (17U) • PC-8 T[...]

  • Page 80

    INDEX Index–1 INDEX A Alarm lam p .............................. . 3–2, 6–1 auto-emulation switchin g ................. . 1–4 B baud rat e ........................................... . 4–3 bitmapped fon t ................................ . A–6 C character set..................................... . A–7 control panel....................[...]

  • Page 81

    USER’S GUIDE Index-2 post car d ........................................... . 2–1 power cor d ....................................... . 1–2 power switc h .................................... . 1–2 pp m .................................................. . 1–3 primary corona wir e ....................... . 5–14 print densit y ............[...]