Brother MFC-8910DW manual

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Table of contents for the manual

  • Page 1

    Basic User’s Guide MF C-85 10 D N MF C-89 10 D W Version A TWN - EN G[...]

  • Page 2

    If yo u need t o call Cu sto mer Serv ice Ple as e com pl ete the fo ll owin g info rm at ion fo r fu tur e refere nce: Model Number: MFC-8510DN / MFC-8910DW (Circle your model num ber) Ser ial Nu m ber : 1 Da te o f P u r ch a se : P la c e o f P urc ha s e : 1 The seria l number is on the back of the unit . Retain this Use r’s Guide with your s[...]

  • Page 3

    i User's Gu ides and wher e do I find them ? 1 PDF pr i ntin g i s no t s uppo rte d on Wi ndow s ® Phon e. 2 V isit us a t h ttp ://so lu tions .b rothe r.c om/ . Wh ic h G u i de ? Wha t 's in it? Wher e is it? Product Saf ety Guide Read thi s Guide first . Please read the Saf ety Inst r uction s before you set up you r m a chine. See [...]

  • Page 4

    ii Tab le of C on ten t s (Basi c Use r’s Guide ) 1 Genera l informa tion 1 Usi ng th e document ati on ..... .. .. ... .... ... .. .. ..... ... .. ..... .. .. ... ..... .. .. ... .... ... .. ..... .. ... .. ..... .. .. 1 Sy mbols and con venti ons used in the doc ument atio n ... ... .... ... .. .. ..... ... .. ..... .. .. 1 Accessin g the Advan[...]

  • Page 5

    iii 5 Receiving a fa x 29 Receive modes .................... .......................... ............................... ....................... 29 Choos ing t he rece ive mode ..... .. ..... .. ... .. ..... .. .. ..... ... .. .. ..... .. ... .. ..... .. ... .... ... .. .. .. 29 Using rec eive m odes . .......... .......................... .........[...]

  • Page 6

    iv 9 Making copies 50 How t o co py ... ..... .. ... .... ... .. ... .... ... .. .. ..... .. ... .. ..... .. ... .... ... .. ... .... ... .. .. ..... .. ... ..... .. .. ... .. 50 Sto p cop yin g . ..... .. .. ..... ... .. .. ..... .. ... .. ..... .. ... .... ... .. .. ..... ... .. .. ..... .. ... .... ... .. ... .... ... .. 50 Copy set tin gs .. ..[...]

  • Page 7

    v B Tro ub l esh oo t ing 76 Identifying yo ur problem ................................................. ..................................... 76 Error an d main tenance m ess ages ... .......................... .......................... ................ 78 Transf er rin g your faxe s or Fax Jo urnal r eport ... ..... .. .. ..... .. ... .. ..... .[...]

  • Page 8

    vi Tab le of Con t ent s (Adva nced User's G uide) You can view the Advanced User 's Guide on the Installer CD-ROM. The Advan ced User's Guide explains the following features and operations. 1 Gener al Setu p IMPO RTANT N OTE Memo ry storage Vo lum e se tting s Automatic Daylight Sa ving Tim e Ecology features Quiet mode fea ture LCD[...]

  • Page 9

    1 1 1 Using the documenta tion 1 Thank yo u for buying a B rother ma chine! Reading the doc umenta tion will hel p you make the m ost of your m achine. Sy mb ols an d con v en tions use d in th e docu me ntat io n 1 The followin g symbols and conventions are used througho ut th e doc umentation . Follow all warnings and instructions marked on t he [...]

  • Page 10

    Chapter 1 2 Acce ssi ng the Adva nced User’s Guide, Software Use r’s Guide and Ne twork User’s G uide 1 This Basic User's Guide does not contain all the information about the m achine s uch as how to use the advanced features for Fax, Copy, Pr inter, Scanner, PC-Fax an d Network. Whe n you are ready t o learn detailed information about t[...]

  • Page 11

    General i nformat ion 3 1 e Double-click top .pdf . If the country screen a ppears, choose your cou ntry. f After the list of User’s G uides appears, choose the G uide you want to rea d. How to find S canning ins tructions 1 There are sev eral ways you can scan docu ments. You can find the instructions as follo ws: So ftware User's Gu ide ?[...]

  • Page 12

    Chapter 1 4 Accessi ng Brother Support (Wind ow s ® ) 1 You can find al l the contac ts you wi ll need, such as Web support (Brother Solutions Center) on the Installer CD-ROM.  Click Bro ther S up po rt on the ma in men u. The foll owing screen will appe ar :  To access our Web site (htt p://www.brother.com/ ) click Brother Home Pag e .  [...]

  • Page 13

    General i nformat ion 5 1[...]

  • Page 14

    Chapter 1 6 Control panel over view 1 MFC-851 0DN and M FC-8910DW have the same keys . The i llustration is based on the MFC-891 0DW . 1 One Touch keys These 8 keys give you instant access t o 16 previ ously store d n umbers. Shift Lets you acc ess One Touch numbers 9 to 16 when held down. 2 FAX keys: Hook Press before di all i ng i f you want to m[...]

  • Page 15

    General i nformat ion 7 1 6 Menu Ke ys: Clear Deletes entered dat a or lets you cancel t he current setti ng. Me nu Lets y ou acce ss the Menu t o p rogram your setti ngs i n the m achine . OK Lets you sto r e your set t ings in the machin e. Volume keys: d or c Press to scroll bac kwards or for wards t hrough menu select i ons. Press t o change th[...]

  • Page 16

    Chapter 1 8 Data LED i ndications 1 The Dat a LE D (ligh t em itting diode) wi ll flash de pendin g on the mach ine’s status. LE D Machine St atus Descri pt ion Ready M ode The mach ine is ready to pr int, in Sl eep mode, ther e is no print data, o r the po wer swi tch i s of f . Green (b lin ki ng ) Recei ving Data The m achine is ei ther r ecei[...]

  • Page 17

    9 2 2 Loading pa per and print media 2 The ma chine can feed paper from the standard pape r tray, optional lower tray or multi-purpo se tr ay. W hen you put pap er into the paper t ray, not e the following:  If your appli cation softw are supp orts paper s ize selection on the p rint m enu, you can select it through t he software. If you r appli[...]

  • Page 18

    Chapter 2 10 c Fan t he stack of p aper well to av oid paper jam s and misf eeds. d Put paper in t he tray an d mak e sure:  The paper is below the maximum paper mark ( ) (1). Overfi llin g t he paper tray will cause paper jams.  The side to be pri n ted on must be face down .  The paper guides touch the sides of the pap er so it will feed[...]

  • Page 19

    Loadi ng paper 11 2 Lo ad ing p aper in t he mult i-pu rpose tray (M P tray ) 2 You can load up to 3 envelopes or special print media in the MP tray or up to 50 shee ts of plain paper. Us e this tray to print or cop y on thick pa per, bond paper, labels or e nvelopes. (For recomm ended pape r to u se, see Paper capa city of the paper trays uu page [...]

  • Page 20

    Chapter 2 12 d Lift up the support flap to prevent paper from sl iding off the face-down out put tray, or remov e eac h pa ge as soon as it comes out of the machine. Printing on thick paper, label s and en velop e s fr om the MP t ray 2 Before loading , press the corners and sides of the envelopes to make t hem as flat as possible. a Open the back [...]

  • Page 21

    Loadi ng paper 13 2 b Open the MP tray and lower it gently. c Pull out the MP t ray support (1) and unfold the flap (2). d Put paper, labels or env elopes in the MP tr ay. Make sure:  The number of enve lopes in the MP tray does not exceed 3.  The pap er, labe ls or envelop es st ay under th e maxim um p aper m ark (1).  The side to b e pr[...]

  • Page 22

    Chapter 2 14 Un sc anna bl e a nd u npr int ab le ar eas 2 The f igures below show m aximum unscann able and unprintab le areas . These areas may vary depending on the paper size or set ting s in t h e application you are using. Note When us ing BR-Script3 emulat ion, the edges of the p aper that cannot be pri nted on are 4. 2 mm. Usage Document Si[...]

  • Page 23

    Loadi ng paper 15 2 Paper settin g s 2 Pa pe r Ty pe 2 Set up t he machine for the type of paper you ar e us i ng. Th is wi ll gi ve you t he be st pri nt q ualit y. a Do one of the following:  To set the paper type f or the MP Tray pr es s Me nu , 1 , 2 , 1 , 1 .  To set the paper type f or Tray#1 press Menu , 1 , 2 , 1 , 2 .  To set the [...]

  • Page 24

    Chapter 2 16 Note • If you choose Any for the MP T ray Pa per Size, you mus t choose MP Only for the Tray Use setting. You can not use the Any Paper Size selection for th e MP tray when making N in 1 copies. You must choose one of the other a va ilable Pape r Size selections for the MP tray. • A5 L and A6 size are not avai lable for Tray#2 . Tr[...]

  • Page 25

    Loadi ng paper 17 2 Tray Use i n FAX mode 2 You can change th e default tray that the machin e will use f or printing received faxes. W hen you cho ose Tray#1 Only , MP Only or Tray#2 Only 1 , the m achine pulls t he paper o nly f rom t hat tr ay. If the select ed tray is out of paper, No Paper will appea r on the LCD. Insert the paper in the empty[...]

  • Page 26

    Chapter 2 18 Acceptabl e paper an d other print media 2 Print qu ality m ay vary ac cording to the t ype of paper you are using. You can u se t he followin g types of print media : plai n paper, t hin paper, thick paper, thicker pa per, bond pap er, recycl ed paper, labels o r envel opes. For best results, follow the instructions below:  DO NOT [...]

  • Page 27

    Loadi ng paper 19 2 Paper capacit y of the paper t rays 2 1 F ol io s iz e i s 21 5. 9 mm × 33 0.2 m m . Recommended paper spe cificatio ns 2 The followin g paper specifications are suitable for t h is machine .  Use pap er made for plain paper c o pying.  Use pap er that is 75 to 90 g/ m 2 .  Use long grain paper with a neutral Ph value,[...]

  • Page 28

    Chapter 2 20 Hand ling an d us ing s pecia l pape r 2 The machine is designed to work well with most types of xerogra phic and bond paper. Howeve r, s ome pap er variables may have an effect on print quality or handling reliability. Always test sam ples of pa per before purchasin g to en sure des irable pe rformance. Store paper in its origina l pa[...]

  • Page 29

    Loadi ng paper 21 2 Envelopes 2 Most envelopes designed f or laser prin ters will be suit able for your machi ne. However, some env elopes m ay h ave f eed and print - quality prob lem s becau se of the way they have been made. A suitable envelo pe shoul d have edges with straight, well-creased f olds. The envelop e should lie flat and not b e of b[...]

  • Page 30

    Chapter 2 22 Labels 2 The ma chine will print on most types of labels designed f or use w ith a laser machi ne. L abels should hav e an a dhesive that is acrylic-based since this material is more stable at the h igh temperatu res in the fuser unit. Adhesives should n ot come in contac t with any p art of the machine, becau se the label stock may st[...]

  • Page 31

    23 3 3 How to load documents 3 You can send a fax, mak e copies, and scan from the ADF (Automat ic Document Feeder) and the scanner glass . Us in g the aut oma tic do cu men t f eeder ( ADF ) 3 The AD F can hold up to 35 pages (for MFC -8510DN) or up to 5 0 pages (for MFC -8910DW) and feeds each sheet individu ally. Us e standa rd 80 g/m 2 pa per a[...]

  • Page 32

    Chapter 3 24 d Adjust the p aper g uides (1) to fit t he width of your do cument. Note To scan non-standard doc ument s, see Using t he scan ner g lass uu page 24. Us ing t he sc an ne r gl ass 3 You can use t he scanner glass to fax, copy or scan pages of a book, one page at a time. Document Size s Supporte d 3 How to load documents 3 Note To use [...]

  • Page 33

    25 4 4 How to send a fax 4 The following s teps s how you how to send a fax. a When you want to send a fax, or change fax send or rec eive s ettings, pres s the ( FAX ) key to illum inate it in blue .  The LCD shows : b Do one of the following to load your document :  Place the document fac e up in the ADF. (See Using the automat ic document [...]

  • Page 34

    Chapter 4 26 f Pre ss Sta r t . Faxing from the ADF  The machine sta rts scanni ng the document . Faxing from the scann er glass  The m achine starts scanning the f irst page. Do one of the following: • To send a single pa ge, pre ss 2 to choose No (Send) (or p ress Sta rt aga in). Th e machin e starts sending t he document. • To send mor[...]

  • Page 35

    Sending a fa x 27 4 Fax in g Le tte r, Le g al or Foli o siz e d ocum ent s from t he scan ner gl ass 4 W hen faxi ng L etter, Leg al or F olio 1 size docu ments, y ou will ne ed t o set t he scan glass size to Letter or Legal/Folio 1 ; otherwise , a p ortion of your faxes wi ll be missin g. a Make s ure y ou are in F AX m ode . b Pr ess Me nu , 1 [...]

  • Page 36

    Chapter 4 28 Note • If you choose On+Image or Off+Image , the im age will onl y appear on the Transmi ssion Verification Report if Real Tim e Trans mission i s set to Off . (See Ad vanced U ser's Guide: Real T ime Transmis sion .) • If the transmission is successf ul, OK will appear n ex t to RESULT on t he Transmi ssion Veri fication Repo[...]

  • Page 37

    29 5 5 Recei ve mode s 5 Note You can use four sizes of paper for printing faxes: A4, Letter, L egal or Folio. You must choos e a recei ve mode dep ending on the ext ernal device s and telepho ne services you have on your line. Choo sing th e rece ive mod e 5 By defa ult, your machin e will automatically receive any faxes that are s ent to it. The [...]

  • Page 38

    Chapter 5 30 Using rece ive modes 5 Some rec eive m odes answer aut omatically ( Fax Only and Fax/Tel ) . You may want to chang e the Ring Del a y before using th e se modes. (See Ring Delay uu p age 31.) Fax Only 5 Fax Only m ode will automatically answer every call as a f a x. Fax/ Tel 5 Fax/Tel mode he lps you autom atically manage in coming cal[...]

  • Page 39

    Receivi ng a fax 31 5 Recei ve Mode se ttings 5 Ring De lay 5 The Ring Delay setting sets the number of times the mac hine rings before it answers in Fax Only and Fax/Tel modes. If y ou have external or extensi on teleph ones on t he same li ne a s the machi ne, keep th e Ring Delay setting of 2. (See Using external and e xtension telep hones uu pa[...]

  • Page 40

    Chapter 5 32 Eas y R ece ive 5 If Eas y Re ceive is On : 5 The m achine can recei ve a fax au tomatically, even if you answer the c all. Whe n you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just repl ace the handset . Y our machine will d o the rest. If Eas y Re ceive is Off : 5 If you are at t he [...]

  • Page 41

    33 6 6 How to use PC-FAX 6 PC-FAX Receive (F or Wind ows ® only ) 6 If you tu rn on the PC -Fax Rec eive f eature your machine wil l store receiv e d faxes in mem ory an d send them to your P C automat ically. You can then use your PC to view and s tore thes e faxes. Even i f you hav e turned off your PC (at night or on th e week end, for ex ampl [...]

  • Page 42

    Chapter 6 34 Note • Before y ou c an s et up PC-Fax Rec eive you mus t install t he MFL-Pro S uite software on your P C. M ake sure your PC is connected and turned on. (See S oftware User's Guide: PC-F AX rec eiv in g .) • If your machine has an error and is unab le to print faxes from memory, you can use thi s set ting to t ran sfer you r[...]

  • Page 43

    35 7 7 Telephone line servi ces 7 Di sti nc tiv e R ing 7 This machi ne feature lets you use the Distinctive Ringing subscriber service off ered by some telephone co mpanies, which allows you to h ave sev eral t elephone num bers on one tele phone line. Each telephone num ber has its ow n Distinctive Ringing pa ttern, so you will kno w whic h telep[...]

  • Page 44

    Chapter 7 36 Connecting an exter nal TAD (telephon e an sw er i n g d ev i ce ) 7 You can connec t an external Telephone Answering Device (TAD) to t he same l ine as your mac hine. When the TA D ans wers a call, you r ma ch ine will “ list en” for the CNG (f ax calling) tones sent by a sending fax machin e. If it hear s the m it w ill ta ke ove[...]

  • Page 45

    Telep hone servi ces and e xternal device s 37 7 Rec ordi ng an outg oing me ssa ge ( OGM ) 7 a Record 5 seconds of silence at the beginning of your me ssage. This al lows your mach ine time to list en for fax tones. b Limit your speak ing t o 20 s econd s. c End your 20 -secon d mes sage by gi ving your Fax Receive Code for people sending m anua l[...]

  • Page 46

    Chapter 7 38 Usi n g exte rnal and e xten sion t ele ph ones 7 Using e xtension te lephones 7 If you ans wer a f ax call at an e xtension teleph one, you can make your machine receive the fax by pressing the F ax R eceive Code l 51 . If th e mac hine an swers a voice cal l and pseud o/double-rings for you to take over, you can take the call at a n [...]

  • Page 47

    Telep hone servi ces and e xternal device s 39 7 Changing t he Remote Codes 7 The preset Fax Receive Code i s l 51 . The pre set Telephone A nswer Code is #51 . If you are always di sconne cted when acces sing your External TAD , try c hanging the three-digit rem ote c odes, for ex ample ### and 9 99. a Make s ure y ou are in F AX m ode . b Pr ess [...]

  • Page 48

    40 8 How to dial 8 You can dial in any of t h e following ways . Man ual dial lin g 8 Use the dial pad to enter all the digits of the teleph one or f ax nu mber . On e Tou ch di al l ing 8 Press the One Touch key that stores the number you want t o call. (See Storing One Touch Di al numbers uu page 44.) To dial One Touc h numbers 9 to 16, hold down[...]

  • Page 49

    Dial ling and stor ing n umbers 41 8 Se ar ch 8 You can searc h alphabetica lly for names you have st ored in the One T ouch and Speed Dial mem ories. (See Storing One Touch Dial num ber s uu page 44 and S toring Speed Di al num ber s uu page 46.) a Make s ure y ou are in F AX m ode . b Pr ess ( Address Book ). c Press th e dial pad key for t he fi[...]

  • Page 50

    Chapter 8 42 Storing numb ers 8 You can set up you r mac hine t o d o the following types of easy dialling: O ne Touch, Speed Dial a nd G roups for B roadcasting faxes. You can al so spec ify the def ault resolution f or e ach O ne Touch and S peed Dial n umber. When y ou dial a quick dial number, the LCD shows the name, i f you stored i t, or the [...]

  • Page 51

    Dial ling and stor ing n umbers 43 8 On e Touc h and Sp eed Di al Sto rage Opt ion s 8 The following c hart shows the s elections for the set tings for O ne T ouch and Speed Dial num bers when I FAX and E-mail options are on your m achine. W hen you store numb ers, the LC D instructs you to cho ose f rom t he options sho wn i n the following s teps[...]

  • Page 52

    Chapter 8 44 Stori ng a paus e 8 Press Re di al /P au se to insert a 3.5-second pause between numbers . You c an pres s Re di al /P au se as many time s as needed to increa se the length of t he paus e. Stori ng One To uch Di al numbe rs 8 Your machi ne has 8 One Touch keys where you can store 16 fax or telephone numbers for au tomatic d ialling . [...]

  • Page 53

    Dial ling and stor ing n umbers 45 8 c Enter the fax/telephone num ber (up to 20 characters each) or E-mail address (up to 60 characters each). For help entering characters, see Entering text uu page 1 52. Pr ess OK . Note • If you selected an E-Mail Registration Type in step b an d save t he E-mail addres s, you can only use the E-mail addres s [...]

  • Page 54

    Chapter 8 46 i Pre ss a or b to choose the resolution fro m 100dpi , 200d pi , 300dpi or Auto . Pre ss OK .  When you chose Email Gray PDF , go to step k . j Pre ss a or b to choose the resolution fro m 300dpi , 200dpi or 200x100dpi . Pre ss OK .  When you chose Email B&W PDF , go to step k . k Pre ss a or b to choose the PDF type fro m P[...]

  • Page 55

    Dial ling and stor ing n umbers 47 8 For MFC-8910DW (or if you dow nloaded I FAX and E-mail options): 8 If you have installed the IFAX and E-mail options on t he MFC-8510DN, use t his pro cedure to store th e Spee d Di al num bers. a Pr ess ( Address Book ) tw ice and enter a three-digit Speed Dial l ocation number (001-300). If a nu mber or E-mail[...]

  • Page 56

    Chapter 8 48 g Pre ss a or b to choose the resolution fro m Std , Fine or Photo . Pre ss OK . h Pre ss a or b to choose the resolution fro m 100dpi , 200d pi , 300dpi , 600dpi or Auto . P re ss OK .  When you chose Email Color PDF , go to step k . i Pre ss a or b to choose the resolution fro m 100dpi , 200d pi , 300dpi or Auto . Pre ss OK .  [...]

  • Page 57

    Dial ling and stor ing n umbers 49 8 b Do one of the following:  Press 1 to choose Change t o edit the number, na me or E-mail add ress. Go to step c .  Press 2 to choose Clear to delete all information in a One Touch or Speed Dial number. When Erase This Data? appears, press 1 to choose Yes to confirm. Go to step d . 23.Address Book #005:MIK[...]

  • Page 58

    50 9 How to c opy 9 The f ollowing s teps show th e b asic copy opera tion. (See A dvanced User's Guide.) a When you want to make a copy, press ( COPY ) to illuminate it in blue.  Make sure you a re in COPY mo de.  The LCD shows: 1 No. of Copi es Use the dial pad to enter the number of copies you want. Note The def ault setting is FA X m[...]

  • Page 59

    51 10 10 W ith the Direct Print feature, you do not need a co mputer to print data. You can prin t by just pluggin g your USB F lash memory d rive i nto the mach ine’s USB direct inte rface. You can also conn ect and print directly fr om a came ra set to USB mass stor a ge mo de. You can use a US B Flas h Memo ry Drive that has the following spec[...]

  • Page 60

    Chapter 10 52 Printing data directly from t he USB Flash memory driv e or digital camera suppo r t ing mass s torage 10 a Connect your US B F lash mem ory drive or digital c a mera to the USB direct interface (1) on the f r ont of the machine. Yo ur m a c hin e w il l e nte r D ir ec t P ri nt mod e a u to m at i ca ll y. The LCD will automat icall[...]

  • Page 61

    Print ing data from a USB Flash memory drive or digit al camera supp orti ng mass storag e 53 10 c Pr ess a or b to choose the folder name or file na me you want to print. Pr ess OK . If yo u have chosen the f older na me, press a or b to choos e the file nam e you want to print. Pr ess OK . Direct Print a 1./FOLDER1 2.FILE_1.PDF b 3.FILE_2.PDF Sel[...]

  • Page 62

    Chapter 10 54 Note • You can change the default tray that the machine will use for printing. Press Men u , 1 , 6 , 3 , and then press a or b to se le ct t h e tray you want as the n ew d efault. (See Tray Use in pri nt mode uu page 17. ) • You can change the default settings for Direct Prin t by us ing t he control p anel when the machine is no[...]

  • Page 63

    55 11 11 Printing a docume nt 11 The ma chine can receive data from your comput er and print i t. To print f rom a comput er, you must install t he printer driver. (See Software User's Gu ide: Prin tin g for W indows ® or Printing and Faxin g for Macintos h.) a Install the Br other pri nter driver from the Installer CD-ROM. (See Qu ick S etup[...]

  • Page 64

    56 12 Scanning a docume nt as a PDF file using ControlCenter4 ( Windows ® ) 12 (Detailed i nformation uu Software User's G uide: S can ning ) Note The screens on your PC ma y vary dependin g on your model. ControlCe nter4 is a s oftware utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 e[...]

  • Page 65

    How to scan to a computer 57 12 e Set the scanning configurat ion. Cli ck Co nf igur atio n , and then select Button setti ngs , Scan a nd Fil e . The configuration dialog box appears. You can change the default settings. 1 Confirm PDF (*.p d f) is sele cted from the File Ty pe pul l-do wn li st . 2 You can enter the file name you want to use for t[...]

  • Page 66

    Chapter 12 58 g Cli ck Fi le . The m achine starts the scanning proces s. Th e folde r where the scann ed d ata is s aved will open autom atically.[...]

  • Page 67

    How to scan to a computer 59 12 Changing the SCAN k ey sett ings 12 Bef ore sc anning 12 To use the ma chine as a scanner, i n stall a scanner driver. If the machine is on a n etwork, configu re i t with a TCP/IP address.  Install the scanner drivers f rom t he In staller CD-ROM. (S ee Quick Setup G uide. )  Configure the mac hine with a TCP [...]

  • Page 68

    Chapter 12 60 e Choose the File tab. You c an c hange the default s ettings. 1 You can choos e th e file t ype fr om the pull -down list. 2 You can enter the file name you want to use f or the docume nt. 3 You can save the file to t he default folder, or choose your preferred folder by clicking the ( Browse ) button. 4 You can choose a scanning res[...]

  • Page 69

    How to scan to a computer 61 12 Sc an ni ng u sin g the S CA N ke y 12 a Load your docum ent. (See How to load docum ents uu page 2 3.) b Pr ess ( SCA N ). c Pr ess a or b to choose Scan to PC . Pr ess OK . d Pr ess a or b to choose File . Pr ess OK . e (MFC-8910DW ) If you want to change t he duplex setting, press a or b to c hoose 1sided , 2sided[...]

  • Page 70

    62 A Replacing the cons umable ite ms A The f ollowing m essages a ppear on t he LCD in the Rea dy m ode. These m essages prov ide advan ced warn ings to replace the con sumabl e items befo re they rea ch the end of their life. To avoid any inco nvenience, you may want to buy spare consum able items before the machi ne stops printing. Note The drum[...]

  • Page 71

    Routine maint enance 63 A You will need to cl ean t he mac hine regularly a nd r epla ce the c onsum able items whe n the fo llowi ng mess ages are displayed on the LCD. 1 A4 or Lett er siz e sing le- sided pa ges. 2 Appr ox . car tr idge yi eld is declar ed in a cc orda nce wit h IS O/ IEC 19 752. 3 1 page per job . 4 Dr um li fe is a pp rox i mat[...]

  • Page 72

    64 Re pla cing the to ne r cart ridg e A Order No. TN-3320, TN-335 0, TN-3370 The S tandard toner cartridge can print appro ximately 3,000 pages 1 . The High Yiel d toner cartridge can print approximately 8,000 pages 1 . The Su per High Yield toner cartridge can print a pproximately 12, 000 pag es 1 . Actual page count will vary depending on your a[...]

  • Page 73

    Routine maint enance 65 A Replacing the toner cartridge A a Leave the machin e turned on for 10 minutes for the internal fan to cool the extremel y hot parts inside the machin e. b Press the front cove r rel eas e button and then o pen the front cover. c Take out the drum u nit and t oner cartri d ge assembly. WARNING HOT SURFACE After you h ave ju[...]

  • Page 74

    66 Important • We recomm end that y ou p lace the drum unit and toner cartridge assembly on a clean, flat surface with a p iece of dispos able paper underneath i t in case you accidentall y spill or scatter toner. • To preve nt damage to the machine from static electricity, DO NOT touch the electrodes shown in the i llustratio n. d Push down th[...]

  • Page 75

    Routine maint enance 67 A Important • H andle the t oner cartridge carefully . If toner scatters on your hands or clothes, immedi ately wip e or was h it of f with cold water. • To avoid print quality problems, DO NOT touch the shad ed parts shown in the illu st ra tion s. • W e recommend that you place the toner cartridge on a clean, flat, l[...]

  • Page 76

    68 f Pull off t he protective cover. Important Put t he ton er cartridge in the drum unit immedia tely after you have removed the protective c over. T o preve nt any degradat ion to the print quality, DO NOT touch the s hade d parts s how n in t he illu stra tio n s. g Put the new toner c art ridge firmly i nto the drum u nit unt il you hear it lo [...]

  • Page 77

    Routine maint enance 69 A h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right an d right to left several t imes. Note Be sure to return the tab to the home pos ition ( a ) (1). If you do not, printed pages may have a vertical stri pe . i Put the drum unit and toner cartridge assemb ly back into the machin[...]

  • Page 78

    70 WARNING HOT SURFACE After you have just used the machi ne, some int ern al par ts of the ma ch in e will b e extremely h ot. W ait for the m achine to cool down before you touc h the internal part s of the machine. Important • We recommend that you put the drum unit and toner cartridge asse mbly on a piece of disposa ble paper or cloth in case[...]

  • Page 79

    Routine maint enance 71 A d Clean the corona wire inside the drum unit by gently sliding the green tab from left to right an d right to left several t imes. Note Be sure to return the tab to the home pos ition ( a ) (1). If you do not, printed pages may have a vertical stri pe . e Put the drum unit and toner cartridge assemb ly back into the machin[...]

  • Page 80

    72 Repl ace Pa rts Drum A Replac e Parts Drum The d rum unit has exceed ed i ts rated life. Please replac e the drum unit with a new one . We rec omm end a genuine B rother drum uni t be installed at this time. After replacemen t, reset the drum count er by following the instructions included with the new drum unit. (See Resetting the drum counter [...]

  • Page 81

    Routine maint enance 73 A c Take out the drum u nit and t oner cartri d ge assembly. WARNING HOT SURFACE After you have just used the m achine, some internal parts of the mac hine will be extremely hot. Wait for the m achine t o coo l down bef ore you touch th e internal part s of th e m ac hi ne . Important • W e recommend that you place the dru[...]

  • Page 82

    74 d Push down the green lock lever and take the toner cartridge out of t h e drum unit. WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit ass embl y i nto a fire. It coul d e xplode, resul ting in injuri e s. • DO NOT us e fl ammab le sub stances, any type of spray, or a n organic solvent/liquid containin g alcohol or a[...]

  • Page 83

    Routine maint enance 75 A e Unpack the new drum unit. f Put t he toner cartridge firmly i nto the new drum unit until you hear it lock into place. If you put the cartridge i n correctly, t he green lock l ever wi ll lift autom atically. Note Make s ure that you put in t he t oner cartridge correctl y or it m ay separate from the drum unit. g Put th[...]

  • Page 84

    76 B If you think there is a problem with your machine, check each of the items below first and follow the troubleshoot ing tips. You can correc t m ost probl ems by yourself. If y ou need add itional help, the Brot her Sol utions Center offers the latest FAQs and troubleshoo ting tips. Visit u s at ht tp://solutions.bro ther.com/ . Identifyin g yo[...]

  • Page 85

    Troubl es hootin g 77 B Scanni ng problems:  Scanni ng difficulties uu page 106 Softw are and Ne twork problems:  Soft ware difficulties uu pag e 10 6  Network difficulties uu page 107[...]

  • Page 86

    78 Error and main tenance mes sages B As with any sophisticated office product, errors may occur and consum able items may need to be replaced. If this hap pens, your machi ne identifies the error o r required rou tine m aintena nce an d shows the approp riate message . The m ost commo n error and m aintenance message s are shown below. You can cor[...]

  • Page 87

    Troubl es hootin g 79 B Cove r is Ope n The f ront co ver is not com p l et e ly c lo s ed . Close t he f ront co ver of t he machine. The ADF cover is not com p l et e ly c lo s ed . Close t he ADF cover of t he machine . The ADF i s open while loadi ng a doc ument. Close th e ADF cover of the machi ne, the n press Stop/Exit . Th e fuse r cover is[...]

  • Page 88

    80 Drum S to p It is t ime to repl ace the drum unit. Replac e t he drum unit . (See Repl acing th e drum unit uu page 72. ) Dupl ex D isa bl ed The ba ck of t he machine is not closed compl etely. Close the back cover of t he m achine . Fuse r Er ror The temperat ure of th e fuser unit do es not ri se to a speci fied temperat ure wi thin the speci[...]

  • Page 89

    Troubl es hootin g 81 B No Re spon se/B usy The n umber yo u dial ed does not ans w er or is busy . Verif y th e number and try ag ain. No To ner The tone r cartr idge or the drum unit and toner car tri dge ass em bly i s no t ins tal le d cor r ec t ly . Remove the drum unit and toner cartr idge assem bly, remove the toner cartridge from the drum [...]

  • Page 90

    82 Out of Memo ry Sec ure Pr int Da ta is fu ll. The machine’ s mem ory i s full. Press Stop/Exit and delete t he previ ously stor ed sec ure print dat a. See Software User' s Guide: Secure Print Key . Prin t Un abl e XX The mac hine ha s a mechani cal proble m. Do one of the followi ng:  Tur n t he po we r sw it ch o ff, w ait a f ew min[...]

  • Page 91

    Troubl es hootin g 83 B Sca n Unab le XX The mach ine has a m echani cal probl em.  Turn the power switc h off , and then turn it on again. (See Transferr ing your f axes or F ax Journa l repor t uu page 85.)  If th e probl em cont inues, call Brothe r Customer Service. Docum ent i s to o long f or dupl ex scanning. Press Stop/Exit . Use the [...]

  • Page 92

    84 Wron g Pa per Siz e The machine c annot fi nd paper of the same s i ze in a not her t ray when the paper tr ay in use has run out of pap er durin g a copy operati on. Load t he paper i n the paper t ray shown on the LCD. Error Message Cause Acti on[...]

  • Page 93

    Troubl es hootin g 85 B Tr an sf erri ng yo ur fa xes or Fa x Jo urnal repor t B If the LCD shows :  Print Unable XX  Scan Unable XX W e recomm end transferring your faxes to anoth er fax m achine or to your P C. (See Trans ferring faxes to another fax machine uu page 85 or Transf errin g faxe s to yo ur PC uu page 85.) You can also transfer [...]

  • Page 94

    86 Docum ent Jams B Docu men t i s jam med in th e to p of th e ADF un it B a Take out any paper from the ADF that is not jammed. b Open the ADF cover. c Pull the j amm ed docum ent out to the left. If the document rips or tears, be s ure you remove all small paper scraps to prevent future jams. d Close the ADF cover. e Pre ss Sto p / Ex it . Docu [...]

  • Page 95

    Troubl es hootin g 87 B Remo ving sma ll doc ume nts jamme d in t he ADF B a Lift the d ocument cover. b Insert a piec e of stiff pap er, suc h as cardst ock, into the ADF to push any small paper scraps through. c Close the document cover. d Pr ess Sto p/Ex i t . Do cum en t is j am m ed at th e ou tp ut tray B a Take out any p aper from the A DF t[...]

  • Page 96

    88 Paper Jams B Always rem ove all paper from the pa per t ray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper f rom f eeding t hrough the m achine a t one t ime a nd p revents paper jams. Paper i s jammed in t he MP t ray B If the LC D s hows Jam MP Tray , fo l low these steps: a Remove the paper from t[...]

  • Page 97

    Troubl es hootin g 89 B Paper is jam med in paper tray 1 or t ray 2 B If the LC D shows Jam Tray 1 or Jam Tray 2 , follow these steps: a Pull the pap er tray completely out of the machine. For Jam Tray 1 : For Jam Tray 2 : b Use b oth hand s to s lowly pu ll out the jammed p aper. Note Pulling the jammed pape r downward allows you to remove the pap[...]

  • Page 98

    90 Pap er i s ja m med at th e b ac k of the m ach ine B If the LC D s hows Jam Rear , a paper jam occurred b ehind th e back cover. Follow these steps: a Leave the machine turned on for 10 minutes for the internal f an to cool the extremely hot part s ins ide the machine. b Press the front cover release bu tton and then op en the front cover. c Sl[...]

  • Page 99

    Troubl es hootin g 91 B WARNING HOT SURFACE After you have just used the m achine, some internal parts of the mac hine will be extremely hot. Wait for the m achine t o coo l down bef ore you touch th e internal part s of th e m ac hi ne . Important • W e recommend that you put the drum uni t and tone r cartridge assem bly o n a piece of dispos ab[...]

  • Page 100

    92 d Open the back cover. WARNING HOT SURFACE After you have just used the machi ne, some int ern al par ts of the ma ch in e will b e extremely h ot. W ait for the m achine to cool down before you touc h the internal part s of the machine. e Pull the green t abs at the le ft an d right hand sides toward you and fold down th e fuser cover ( 1). f U[...]

  • Page 101

    Troubl es hootin g 93 B g Close the fuser cover (1). h Close the back cover. i Put the drum unit and toner cartridge assemb ly back into the machine. j Close the front cover of the m achin e. Pa per is j am med insid e th e machin e B If the LCD shows Jam Inside , follow these steps: a Leave the machine turned on f or 10 minutes for the internal f [...]

  • Page 102

    94 c Use bo th hands to s lowly pul l out the jammed pa per. Note Pulling the jammed paper downw ard allows you to rem ove the pa per e asier. d Press the front cover release bu tton and then op en the front cover. e Slowly take out the drum unit and t one r cartridge assembly. The j amme d pap er may be pulled out with the d rum unit and toner car[...]

  • Page 103

    Troubl es hootin g 95 B WARNING HOT SURFACE After you have just used the m achine, some internal parts of the mac hine will be extremely hot. Wait for the m achine t o coo l down bef ore you touch th e internal part s of th e m ac hi ne . Important • W e recommend that you put the drum uni t and tone r cartridge assem bly o n a piece of dispos ab[...]

  • Page 104

    96 f Push down the green lock lever and take the toner cartridge out of t h e drum unit. Remove t he jam med p aper i f there i s any ins ide the drum unit. g Put the toner c artridge back into t he drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum u nit will lift automatical ly. No[...]

  • Page 105

    Troubl es hootin g 97 B Pa per is ja mme d in the du pl ex tr ay B If the LCD shows Jam Duplex , fol l ow th e se steps: a Leave the machin e turned on for 10 minutes for the internal fan to cool the extremel y hot parts inside the machin e. b Pull the pap er tray completely out of the machine. c Open t he back cov er. WARNING HOT SURFACE After you[...]

  • Page 106

    98 d Using both hands, gently pull the jammed pa per ou t of the back of the machine. e Close the back c o ver. f Pull the duplex tray c ompletely out of the machine. g Pull the j amm ed paper out of the machine or out of the duplex tray. h Make sure that t he jamm ed pape r does not remain under the machine from static elec tricity. i Put the dupl[...]

  • Page 107

    Troubl es hootin g 99 B If you ar e having diff iculty with yo ur machine B Important • For t echnica l help, you m ust c all the coun try wh ere you bou ght t he machi ne. Call s mus t be made from within that country. • If you th ink there is a prob lem with your mac hine, check t he chart bel ow an d follow the troubl eshooting tips. You can[...]

  • Page 108

    100 Th e mac hi ne pr int s the f ir s t co up le of pa ge s co r re ct ly , th e n s o me pag es have te xt missi ng. Ch eck th e se ttin gs i n your ap pl icat ion to m a ke s ure th at it is s et up to wo rk with your machine . You r comp uter i s not r ecogni zing th e mach ine’ s inpu t buff er’s f ull sign al. M ake sur e that yo u connec[...]

  • Page 109

    Troubl es hootin g 101 B Th e mac hi ne do es n ot fe ed p ap er fr om the MP T ray w hen usi ng a lar ge stac k of pa per. F an th e pape r we ll an d m a ke sur e t he pa per i s un de r th e ma xim um p ap er mark ( 1 ). St agge r the pa ges an d put the m in th e tray unti l you f eel t he to p page touc h t he f eed ro llers as shown in t he i[...]

  • Page 110

    102 Rec e ived f axe s ap pe ar as s pl it or bl ank pa ge s. Le ft an d rig ht m arg in s are c ut off o r a si ng le pa g e i s pri nte d on two p ag es . See Paper Size uu pa ge 1 5. Turn on Auto R edu ction . See A d vance d User 's Guid e: Pri nt ing a r e duce d in co m ing f ax . Telephone li ne or c onne ctions Difficulties Su gge st i[...]

  • Page 111

    Troubl es hootin g 103 B Re ce ivi ng f axe s Difficulties S ugg es tion s Can not rece ive a fax. Mak e sur e your machine has a di al t one by pr essing t he H ook key. If you he ar stat ic or in terf ere nce on y our f ax line , pleas e cont ac t your loca l tele phone compa ny. Che ck all line c ord conn ecti ons. Make s ure the t elepho ne l i[...]

  • Page 112

    104 Ca nnot re ce ive a f ax. (co nti nued ) If yo u are us ing a t elep hone ans weri ng mach ine ( External TAD mod e) on th e same l ine a s the B rot her mac hine, ma ke sure you r ans weri ng mach ine i s se t up correc tly. See Co nn ecti ng an ex ter nal TAD (tele phone an swer ing de vice ) uu pa ge 3 6. 1 P lug t he te leph one li ne cor d[...]

  • Page 113

    Troubl es hootin g 105 B Po or se nd in g qu al ity . Try ch an gi ng you r res olu ti on to Fine or S.Fine . Mak e a copy to check your mac hine ’s s canner oper ation . If the copy quali ty is not go od, cle an t he sca nner . See A dv anced User' s Guid e: Cl ea ni ng th e sc ann er . Tr ans missi on Ver ifi cation Report says RESULT : NG[...]

  • Page 114

    106 Copying dif ficult ies Difficulties Su gge st ion s Ca nn ot mak e a copy . M ake sur e th at COPY is i llu m inate d. See How to copy uu pa ge 50. Co ntac t you r a dmin istra to r to c heck yo ur S ecure F un ction L oc k Se tti ngs. Ver ti cal bl ac k lin e appe ars i n co pies . Bla ck vert ic al li nes on c opie s are t yp ic ally cau sed [...]

  • Page 115

    Troubl es hootin g 107 B Network di fficultie s Difficulties Sug ge sti ons Ca nn ot pri nt o ve r a w i red N et wor k. If yo u are ha vin g N e two r k pr ob lem s . See Networ k Us er's G uide. Make sur e your machine is power ed onan d is onli ne and i n Rea dy mode . Prin t the Net w ork Co nf ig ura tio n R epor t to v eri fy yo ur Net w[...]

  • Page 116

    108 1 For Wind ows ® 7 and Wi ndo ws Se rve r ® 2008 R 2 : Printer pro perties , and B rother M FC -XXXX B R-Scr ipt3 if nece ssary Ca nnot conne ct to wirel ess net wo rk. (MF C- 891 0D W ) In vest igat e the pr oble m usin g the WLAN Report . Pres s Menu , 6 , 7 . and t hen pre ss Sta rt . Se e Qui ck Se tup G uid e. Other diff iculties Difficu[...]

  • Page 117

    Troubl es hootin g 109 B Se tti ng D ia l T o ne de tecti on B Setting the Dial Tone to Detection w ill shorten the Dial Tone detect pause. a Pr ess Me nu , 0 , 4 . 04.Dial Tone a Detection b No Detection Select ab or OK b Pr ess a or b to choose Detection or No Detection . Pr ess OK . c Pr ess Sto p/Ex i t . Tel ep hone lin e in ter fer en ce / Vo[...]

  • Page 118

    110 Im pr ov i ng t h e pr int q u al it y B If you h av e a print q uality p roblem, print a test page first ( Me nu , 4 , 2 , 3 ). I f the printout looks good, the problem is prob ably not the m achi ne. Check the interface c able c onnec tions an d try printing a different doc ument . If the printout or test page printed f rom the m achine has a[...]

  • Page 119

    Troubl es hootin g 111 B Grey backgr ound  Make sur e that you use paper that meet s our speci f icat ions. See Accep t able pap er and other print medi a uu p age 18.  Check the machi ne’s envir onment. Condi tion s such as high temperat ures and high humid ity can i ncrease t he amount of backgrou nd shading. Se e Pr odu c t Sa fety Gui d[...]

  • Page 120

    112 Ho llow pr in t  Make sure tha t you use paper that meets our specif i cati ons. See Accepta ble pa per and other pri nt media uu page 18.  Choose Thick Paper mode in the pr i nter drive r, choos e Thic k i n the machine’ s Pape r Typ e menu setti ng or use thinne r paper than you are c ur rent ly usi ng. See Paper Type uu page 15. See [...]

  • Page 121

    Troubl es hootin g 113 B Lines a cross the page  Clean the cor ona wire insi de t he drum uni t. See Cleani ng the corona wi r e uu pag e 69.  The drum unit may be damaged. Put in a new drum unit . See Repl acing th e drum unit uu page 71 . White lines, ba nds or ri bbing across t he page  Check the mach ine's envi ronment . Cond itio[...]

  • Page 122

    114 Black t oner marks a cross the page  If y ou use l abel sheet s for l aser pr inter s, t he glue from the s heets may someti m es stick to the OPC drum surfa ce. Clean the drum uni t . See Adva nced User' s G u ide: Cleaning the drum uni t .  Make sure tha t you use paper that meets our specif i cati ons. See Accepta ble pa per and o[...]

  • Page 123

    Troubl es hootin g 115 B Imag e skewed  Make sure t hat the pap er or other print media is load ed correc t ly in the pa per tray an d that the guides ar e not t oo tight or too loos e against the paper st ack.  Set the paper guid es correctly. See Loadi ng paper and pr i nt medi a uu pa ge 9.  If yo u are us ing the MP tray , see Loading [...]

  • Page 124

    116 Envelope Creas es  Make sure tha t enve lopes are printe d wit h the back cover (face- up output tr ay) opened. See Printi ng on thi ck paper, lab el s an d envel opes f r om the M P t ray uu page 12.  Check t he env elope t ype a nd qualit y. See Accepta ble pa per and other pri nt media uu page 18.  Make sure enve lopes are fed onl y[...]

  • Page 125

    Troubl es hootin g 117 B Machine Information B Ch ec ki ng the S erial N umb er B You can see th e machine’s Serial Number on the LCD. a Pr ess Me nu , 8 , 1 . 81.Serial No. XXXXXX-XXXXXXXXX b Pr ess Sto p/Ex i t . Res et fu ncti ons B The following res et func tions are avai lable: 1 Network You can reset the internal print server back to its de[...]

  • Page 126

    118 How to res et th e mach ine B a Pre ss Men u , 0 , 6 . 06.Reset 1.Network 2.Address & Fax 3.All Settings Select ab or OK b Pre ss a or b to choose the reset function you wa nt to use. Pre ss OK . c Do one o f the following;  To reset the settings, press 1 and go to s te p d .  To exit without making changes, press 2 and go to step e .[...]

  • Page 127

    119 C C On -scree n programming C Your ma chine has been designed to be easy to use. Th e LC D provid es on-sc reen pro gramming us ing t he me nu keys. W e have created step by step on-screen instructions to help you program you r machin e. Simply follow the steps as they guide you throug h the menu selections and pr ogr am mi ng opt i ons . Ho w [...]

  • Page 128

    120 Menu ta ble C The factory settings are shown in Bold with an asterisk. C hoose & OK Choose & OK To accept To exit Le ve l 1 L ev el 2 Leve l 3 Le ve l 4 O p tion s De sc rip t ion s Pag e 1. Gen era l Set up 1.Mode Timer —— 0 Sec 30 Secs 1 Min 2 Mins * 5 Mins Off Sets the t im e to re tur n to F AX mo de and the time t he ma chin e [...]

  • Page 129

    Menu and feature s 121 C 1. Ge ner al Se tup (Co nti nu ed ) 2.Paper (Co nti nued ) 2.Paper Siz e 1.MP Tray A4 * Letter Legal Executive A5 A5 L A6 B5 B6 Folio Any S ets t he s ize o f the pa pe r in t he pa pe r tra y. 15 2.Tray#1 A4 * Letter Legal Executive A5 A5 L A6 B5 B6 Folio S ets t he s ize o f the pa pe r in t he pa pe r tra y. 15 3.Tray#2 [...]

  • Page 130

    122 1. Gen era l Set up (Con ti nu ed ) 3.Volume 1.Ring — Low Med * High Off Ad ju s ts th e ring volu me. Se e . 2.Beeper — Low Med * High Off Adj usts the volume lev el o f th e be ep er. 3.Speaker — Low Med * High Off Adj u sts the sp eaker volu me. 4.Ecology 1.T oner Save — On Off * Incr eas es the pag e yiel d of the to ne r cart ri dg[...]

  • Page 131

    Menu and feature s 123 C 1. Ge ner al Se tup (Co nti nu ed ) 6.Tray Use (Co nti nued ) 2.Fax — Tray#1 Only Tray#2 Only MP Only MP>T1>T2 T1>T2>MP * (Tra y# 2 an d T2 appe ar if yo u have i ns tal le d th e opti ona l low er t ray .) C ho os es t he t r ay th at wil l be used f or FAX mode. 17 3.Print — Tray#1 Only Tray#2 Only MP Only[...]

  • Page 132

    124 1. Gen era l Set up (Con ti nu ed ) 9 . Do cum en t S ca n (C onti nued ) 2.Fi le Si ze 1.Color Small Medium * Large You can set yo ur ow n defa ult se tting s of t he data compre ssion rate . See . 2.Gray Small Medium * Large 3. Du pl ex Sc an (MF C-891 0DW) — Long edge * Short edge Ch oo s es th e du ple x sc an ni ng fo rma t. Se e . Le ve[...]

  • Page 133

    Menu and feature s 125 C Le ve l 1 L ev el 2 Leve l 3 L ev el 4 Optio ns D es crip t ion s Pa ge 2.Fax 1 .S etu p R ec eiv e ( In FA X mo de only) 1.Ring Dela y — 00 01 02 * Set s the n umber of r ing s be f or e the ma ch in e an sw e rs in Fax On ly o r Fa x/ Tel mode. 31 2. F/T R ing Ti me — 20 Secs * 30 Secs 40 Secs 70 Secs S ets th e leng [...]

  • Page 134

    126 2.Fax (Con ti nu ed ) 2.Setup Send (I n F AX mo de only ) 1.Contrast — Auto * Light Dark Ch an ge s t h e l igh tn ess or da r kne ss of fa xe s you se nd. See . 2. F ax Re sol ut ion — Standard * Fine S.Fine Photo Sets th e de fault re solu ti on fo r outg oing faxe s. 3. De la ye d F ax — — Se ts th e time of day that the d ela yed f [...]

  • Page 135

    Menu and feature s 127 C 2.Fax (Co nti nu ed ) 3 .A ddr ess B ook 1. One T ouc h Dia l — — St ore s up to 16 One T ou ch D i al num be rs , so y ou c an dial by pres sing one key (and Sta rt ). 44 2.Speed Dia l — — St ore s up to 30 0 Spee d Dial num bers , so y ou c an dial by pres sing onl y a few key s (an d Start ). 46 3. Set up Gr oup [...]

  • Page 136

    128 2.Fax (Con ti nu ed ) 6 . Di al Re str ic t. 1.Dial Pad — Ente r # tw ice On Off * Yo u ca n se t the machi ne to rest rict dial lin g whe n usin g th e dial pa d. See . 2. O ne To uch D ial — Ente r # tw ice On Off * Yo u ca n se t the mac hine t o re str ict the dial lin g of O ne Touc h numbe rs. 3.S peed Dial — Ente r # tw ice On Off [...]

  • Page 137

    Menu and feature s 129 C Le ve l 1 Lev el 2 L ev el 3 O pt io ns Descr ip tio n s Pag e 3.Copy 1.Quality — Auto * Text Photo Graph Yo u can choo se the Co py r eso luti on fo r your ty pe of do cu men t . See . 2.Brightness — - nnnn o + - nnno n + - nnon n + * - nonn n + - onnn n + Ad just th e brigh tness for co pi es . 3.Contrast — - nnnn o[...]

  • Page 138

    130 Leve l 1 Leve l 2 L ev el 3 Optio ns Descript io ns Pag e 4.Printer 1.Emulation — Auto(EPSON) * Auto(IBM) HP LaserJet BR-Script 3 Epson FX-850 IBM Proprinter Ch ooses the emul at io n m o de . See . 2.Pr int O ptio ns 1. Inter na l Fon t 1.HP LaserJet 2.BR-Script 3 Prints a li st of th e m achin e’s int ernal fonts . 2. Confi gurat ion — [...]

  • Page 139

    Menu and feature s 131 C Le ve l 1 Lev el 2 L ev el 3 O pt io ns Descr ip tio n s Pag e 5. USB D irect I/F 1.Direct Print 1.Paper Size A4 * Letter Legal Executive A5 A5 L A6 B5 B6 Folio Se ts th e pa per s ize wh en p rint i ng di rec tly from t he USB fla s h mem or y d r iv e. 51 2.Media Type Thin Plain * Thick Thicker Recycled Paper Label Se t s[...]

  • Page 140

    132 5. U SB Di rec t I /F (Con ti nu ed ) 1.Direct Print (Co nti nu ed ) 6. Print Q ualit y Normal * Fine S ets t he pri nt qu al it y opti on whe n print ing di rect ly fr om th e US B Flas h memory dr iv e. 52 7.PDF Option Document * Document &Markup Document &Stamps S ets t he PD F optio n wh et her to p rin t com ment s (Mark up) or s t[...]

  • Page 141

    Menu and feature s 133 C Le ve l 1 Lev el 2 L ev el 3 O pt io ns Descr ip tio n s Pag e 6.Pr int R eport s 1.Transmission 1.View on LCD — Yo u can vi ew the Trans mis sion Verific a tion Re po rt for yo ur la st 20 0 out go in g fax e s and print the las t re port. See . 2.Print Report — 2 . Te l I nde x Lis t 1.Numeric — Li sts n ame s an d [...]

  • Page 142

    134 Le ve l 1 L ev el 2 L ev el 3 Le ve l 4 L ev el 5 O pt i ons De sc r ipti o ns Pa ge 7.Ne twork (MFC -8510DN) 1.TCP/IP 1 . Bo ot Me tho d —— Auto * Static RARP BOOTP DHCP Ch oo se s th e BOOT me thod t hat best suits yo ur need s. See . ( IP Boot Tries ) —— 00003 * [0 00 00- 3 2767 ] Sp ecif ies t he numb er of atte mpts th e mac h ine [...]

  • Page 143

    Menu and feature s 135 C 7.N etwor k (MFC -8510DN) (Co ntinued ) 1.TCP/IP (Co nt inue d) 7 .W INS S erv er —— Primary [00 0-2 55]. [00 0-2 55]. [00 0-2 55]. [0 00 -2 55 ] Secondary [00 0-2 55]. [00 0-2 55]. [00 0-2 55]. [0 00 -2 55 ] Sp ec ifi es t he IP addr ess of t he pri mary or sec o nd ary W IN S serv er. Se e . 8. D NS S erver —— Pri[...]

  • Page 144

    136 7.Ne twork (MFC -8510DN) (Cont inu ed) 3.Status —— — Ac tive 10 0B-FD Ac tive 10 0B-HD Active 10B-FD Active 10B-HD Inactive Yo u ca n se e the current wir ed st at us. See . 4 . MAC A ddress — ——— S h o w s t h e M A C add r ess of th e machi ne. ( 5.E-mail/ IFAX ) 1 . Ma il Add re ss — — — Ente r th e E- mail addr ess. (Up [...]

  • Page 145

    Menu and feature s 137 C 7.N etwor k (MFC -8510DN) (Co ntinued ) ( 5.E-mai l/ IFAX ) (Co nt inue d) 2 .S etu p S erv er (Con tinued) 2.POP3 1.POP3 Serve r Name (U p to 64 char acter s) IP Address [00 0-2 55]. [00 0-2 55]. [00 0-2 55]. [0 00 -2 55 ] E nter th e PO P3 serv er addr es s. Se e . 2. PO P3 Po rt 110 * [000 01-65 535] E nter th e PO P3 po[...]

  • Page 146

    138 7.Ne twork (MFC -8510DN) (C ontinued ) ( 5.E-mail/ IFAX ) (Continu ed) 3. Setup Ma il RX (Co ntinued) 4.Del Error Mail — On * Off Deletes error mail s auto m atica ll y. See . 5. N ot ifi cat ion — On MDN Off * Receives noti fic atio n messa ges. 4. Setup Ma il TX 1.Send er Su bject — — Di spla ys the subj ect tha t is atta ched to th e[...]

  • Page 147

    Menu and feature s 139 C 7.N etwor k (MFC -8510DN) (Co ntinued ) 5.Scan T o FTP ( 7.Scan To FTP ) —— — Color 100 dpi * Color 200 dpi Color 300 dpi Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B&W 300 dpi B&W 200 dpi B &W 20 0x1 00 dpi Ch oo s es t he ty pe and re solu ti on for sc an ni ng to s end the[...]

  • Page 148

    140 Le ve l 1 L ev el 2 L ev el 3 Le ve l 4 L ev el 5 O pt i ons De sc r ipti o ns Pa ge 7.Ne twork (MFC -8910DW ) 1 .Wi re d L AN 1.TCP/IP 1.Boo t Metho d — Auto * Static RARP BOOTP DHCP Ch oo se s th e BOOT me thod t hat best suits yo ur need s. See . ( IP Boot Tries ) — 00003 * [0 00 00- 3 2767 ] Sp ecif ies t he numb er of atte mpts th e ma[...]

  • Page 149

    Menu and feature s 141 C 7.N etwor k (MFC -8910DW ) (Co ntinued ) 1. Wi r ed L AN (C ontinued ) 1.TCP/IP (Con tinued) 8. DNS S erv er — Primary [00 0-2 55]. [00 0-2 55]. [00 0-2 55]. [0 00 -2 55 ] Secondary [00 0-2 55]. [00 0-2 55]. [00 0-2 55]. [0 00 -2 55 ] Sp ec ifi es t he IP addr ess of t he pri mary or sec o nd ary DN S serv er. Se e . 9.AP[...]

  • Page 150

    142 7.Ne twork (MFC -8910DW ) (C ontinued ) 2.WLAN 1.TCP/IP 1.Boo t Metho d — Auto * Static RARP BOOTP DHCP Ch oo se s th e BOOT me thod t hat best suits yo ur need s. See . ( IP Boot Tries ) — 00003 * [0 00 00- 3 2767 ] Sp ecif ies t he numb er of atte mpts th e mac h ine w i ll try to obt ain an IP addr ess wh en the Boot Method is set to any[...]

  • Page 151

    Menu and feature s 143 C 7.N etwor k (MFC -8910DW ) (Co ntinued ) 2.WLAN (C ontinued ) 1.TCP/IP (Con tinued) 7. WI NS Ser ver — Primary [00 0-2 55]. [00 0-2 55]. [0 00 -2 55 ]. [0 00 -2 55 ] Secondary [00 0-2 55]. [00 0-2 55]. [00 0-2 55]. [0 00 -2 55 ] Sp ec ifi es t he IP addr ess of t he pri mary or sec o nd ary W IN S serv er. Se e . 8. DNS S[...]

  • Page 152

    144 7.Ne twork (MFC -8910DW ) (C ontinued ) 2.WLAN (Con tinued) 5 . WL AN St atu s 1.Status — Active(11n) Active(11b) Active(11g) Wi re d L AN Ac tiv e WLAN OFF AOSS Active Co nn ect ion F ail Yo u ca n se e the cur ren t wire less net work sta tus. See . 2.Signal — Strong Medium Weak None Yo u ca n se e the cur ren t wire less net work si gnal[...]

  • Page 153

    Menu and feature s 145 C 7.N etwor k (MFC -8910DW ) (Co ntinued ) 3. W i- Fi Dir ect (C ontinued ) 4 .G rou p Own er —— On Off * S ets yo ur ma ch in e as the Gr oup Owner. Se e . 5 .D evi ce Inf o. 1. De vice N ame — — You c an s ee the devi ce name of your machine . 2.SSID — — S ho ws SSID of Grou p Owne r. When the mach in e is not c[...]

  • Page 154

    146 7.Ne twork (MFC -8910DW ) (C ontinued ) 4 . E-mai l/IFAX 1 . Ma il Add re ss — — — Ente r th e E- mail addr ess. (Up to 60 char acter s) See . 2 . Se tup Se rv er 1.SMTP 1 . SMTP Server Name (U p to 64 char acter s) IP Address [000 -2 55]. [000 -2 55]. [000 -2 55]. [0 00 -2 55 ] Ente r th e SMT P ser v er ad dr es s. 2 .SM TP P or t 25 * [...]

  • Page 155

    Menu and feature s 147 C 7.N etwor k (MFC -8910DW ) (Co ntinued ) 4.E-m ail/IFA X (C ontinued ) 2 .S etu p S erv er (Con tinued) 2.POP3 ( Con t i nu e d) 5. P OP3 S SL/ TLS None * SSL TLS You c an send or re c eive an E- mail via an E-mai l ser ver that req uir es secu re SSL /T L S commun icati on. Se e . 6. V eri fy Ce rt. On Off * Ve ri f y th e[...]

  • Page 156

    148 7.Ne twork (MFC -8910DW ) (C ontinued ) 4 . E-mai l/IFAX (Con tinued) 5 . Se tu p R ela y (Co ntinued) 3. R el ay Rep ort — On Off * Pr ints the Re la y Br oadca st Rep ort. See . 5. Sca n To E-mai l —— — Color 100 dpi * Color 200 dpi Color 300 dpi Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B&W 300 dpi[...]

  • Page 157

    Menu and feature s 149 C 7.N etwor k (MFC -8910DW ) (Co ntinued ) 7.ScanT o Ne twork (W indow s ® ) —— — Color 100 dpi * Color 200 dpi Color 300 dpi Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B&W 300 dpi B&W 200 dpi B &W 20 0x1 00 dpi Ch oo s es t he ty pe and re solu ti on for sc an ni ng to s ave [...]

  • Page 158

    150 Leve l 1 Leve l 2 Leve l 3 Opti ons Descri pt ions Page 8.Machine Info. 1.Serial No. — — You can ch eck th e s eri al numb er of yo ur mach ine. 117 2.Page Counter — Total Fax/List Copy Print You can check th e num be r of tota l page s th e m a ch in e has pr i nt ed du rin g its life. See . 3.Parts Life 1.Drum — You ca n check th e pe[...]

  • Page 159

    Menu and feature s 151 C Leve l 1 Lev el 2 Level 3 Optio ns Des crip tio ns Pag e 0.Initial Setup 1.Receive Mode — Fax Only * Fax/Tel External TAD Manual Ch oose s the rec eive mod e that be st su its yo ur ne ed s. 29 2.Date&Time 1.Date&Ti me — Pu ts th e dat e and time on the LCD a nd in he ad in gs o f f ax es yo u se nd. See . 2 .Au[...]

  • Page 160

    152 Entering tex t C Wh en sett ing c ertain m enu s elections , suc h as the S tation ID, you w ill need to type text characters . The dial p ad keys hav e letters p rinted o n t hem. Th e key s: 0 , # and l do not have printed letters because they are used for special characters. Press the appropriate dial pa d key the number of t imes shown in t[...]

  • Page 161

    Menu and feature s 153 C Sp ecial characters an d symbols Press l , # or 0 , then press d or c to mov e the cursor to the s ymbol or l etter you want. P ress OK to choos e it. T he symbol s and charac ters bel ow w ill appea r dep ending on your men u sel ectio n. Press l for (s pace) ! " # $ % & ’ ( ) l + , - . / m Press # for : ; < [...]

  • Page 162

    154 D Gen eral D Note This chapt er p rovides a summary of the machi nes' spec ifications. F or addi tional spe cifications visit us at ht tp://www.brother.com/ f or det ails. 1 USB co nnec tion s to PC Specifications D Model MFC-8510DN M FC-8910DW Print er Typ e Laser Pri n t M e tho d Electropho tographic Las er Printer Memory Capacity Stand[...]

  • Page 163

    Specif ication s 155 D Model MFC-8510 DN MFC-8910DW Di m e ns i o ns (Conti nued) Weight s (w it h co n s um abl es) 15. 8 kg 16 . 7 kg Noise Level Sound Pressu re Pri nting L PA m = 59 dB (A) Ready L PA m = 37 dB (A) Pri nting (Qui et Mode) L PA m = 54 dB (A) Sound Po wer Pri nt ing L WA d = 6.64 B (A) L WA d = 6.58 B (A) Ready L WA d = 4.62 B (A)[...]

  • Page 164

    156 Document Size D Model MFC-8510DN MF C-8910DW Documen t Size (Sing l e-si ded) ADF Width 147.3 to 215.9 mm ADF Length 147.3 to 355.6 mm Scanner Glass W idt h M ax. 215.9 mm Scanner G las s Lengt h Max. 300 .0 mm M ax. 355 .6 mm Documen t Size (2- si ded (Du p lex ) ) ADF W idth - 147.3 t o 215. 9 mm ADF Len gth - 147.3 t o 355.6 mm[...]

  • Page 165

    Specif ication s 157 D Print me dia D 1 F or l ab el s, we rec om m e nd re m ovin g p rin te d pa ge s from th e o utp ut pap e r tr ay imm ed ia tel y afte r th ey ex it th e ma ch in e to avo id th e poss ibil i ty of smud ging. Model MFC-8510 DN MFC-8910DW Paper I nput P ape r Tr ay (Stan dard) Paper Typ e Plai n Paper, Thi n Paper, Recy cled P[...]

  • Page 166

    158 Fax D 1 ‘P ages ’ r efers to th e ‘IT U -T T est Cha rt # 1’ (a typi cal bu sine ss l ett er, Sta ndar d re sol uti on, J BIG co de ). S peci fic atio ns and pr inte d mate ria ls are su bjec t to c hange wit hout prior notic e. Model MFC-8510DN MF C-8910DW Com pat ibil ity ITU-T Super Group 3 Coding Syst em MH/MR/MMR/JBIG/JPEG Modem Sp[...]

  • Page 167

    Specif ication s 159 D Copy D 1 Fro m Read y mode and stan dar d tra y. Model MFC-8510 DN MFC-8910DW Copy Width Max. 210 mm Automati c 2-sided (Du plex) Copy -Y e s ( f r o m A D F ) Mult iple Copi es Stack s or Sorts up to 99 pages Reduce/Enl arge 2 5% t o 400% ( in i ncrements of 1%) Resolut ion Up t o 1200 × 600 dpi Fir s t Co py O ut Ti me Le [...]

  • Page 168

    160 Scanner D 1 For the la test dri v er upd a tes fo r t he vers io n of Ma c O S X you are usi ng, v is it us a t http :// solu tio n s.bro the r.com / . 2 Maxi mum 1200 × 1 200 dp i s can ning with t he WIA driv er in Wind ows ® XP, Wi ndow s Vi sta ® and Win do ws ® 7 (re solu ti on up t o 1 9200 × 19 20 0 dp i ca n b e ch os en by us in g[...]

  • Page 169

    Specif ication s 161 D Printer D 1 The pr int spee d may var y depen ding on th e type of doc ument you pri nt. 2 Fro m Read y mode and stan dar d tra y. Model MFC-8510 DN MFC-8910DW Automati c 2-sided (Du pl ex) Pri nt Yes Emulati ons PCL 6, BR-S c rip t3 (Pos tScr ip t ® 3™ ), IB M Propr i nter XL, Epson FX- 850 Resolut ion 1200 dpi × 1 200 d[...]

  • Page 170

    162 Interfa ces D 1 You r mac hine has a Hi- Speed USB 2. 0 inte rface . The machi ne ca n al so be conn ec ted t o a compu ter that has a U SB 1. 1 int er fac e . 2 T hir d-p ar t y U SB p ort s are no t su pp or t ed . 3 For de tail ed ne two rk sp ecific atio ns , see Netw ork (LAN) uu page 1 67 and uu Network Us er's Gui de. Model MFC-8510[...]

  • Page 171

    Specif ication s 163 D Direct Prin t feature D 1 PDF da ta in clud ing a JB IG2 i mage file , a JPEG2 000 i mag e fil e or a tr ansp arenc y fil e is not su pport ed. Model MFC-8510 DN MFC-8910DW Co mp ati b il ity PDF ve rsion 1. 7 1 , JPEG, Exif + JPEG, PRN (creat ed by Brot her pri nter drive r), TIFF (scanned by al l Broth er MFC or DCP models [...]

  • Page 172

    164 Computer requ irements D Minimum System Req uirements an d Supported PC Software Functions Computer P latform & Operat ing System Versi on Proces sor Mini m um Speed Mini mu m RAM R e co mm en de d RAM Hard Di sk Space to i nstall Supported PC S oftw are Functi ons Supported PC Interfa ce 2 For Driver s For A pplicat ion s W indows ® Opera[...]

  • Page 173

    Specif ication s 165 D 1 For WIA, 1200 x 1200 resol ution . Brot h er S canne r Uti lit y enab les t o enha nc e up to 192 00 x 19200 dpi. 2 Thir d -pa r ty USB port s are no t sup port ed. 3 P C- Fa x su ppor t s bl ac k and w hit e on ly . 4 Pre sto! Page Man ager on the C D-R OM su pp ort s Micr osoft ® SP3 or high er for W ind ows ® XP an d S[...]

  • Page 174

    166 Consumab le items D 1 App r ox. cartr idg e yiel d is de clare d in acc ord ance wi t h IS O/ IEC 1 9752. 2 Dru m li fe is a pp rox im a te an d ma y va ry by t yp e o f us e. Model MFC-8510DN MFC-8910 DW Order No. Toner Ca rt ri d ge Inbox Appro x . 3,000 page s A4 or Letter page 1 - Stand ar d Approx. 3, 000 pages A4 or Let ter page 1 TN-3320[...]

  • Page 175

    Specif ication s 167 D Network (LAN) D Note For m ore information a bout t he Network spec ifications uu Network User's G uide 1 Se e Co mp ut er r eq ui r em ent s uu page 164. 2 ( For Wi nd ow s ® user s) Brot he r BRA dmin L igh t is ava ila bl e on th e C D -RO M pro vi de d with th e m ac hi ne. ( For Ma c in tos h use r s) Br ot her BR [...]

  • Page 176

    168 E Brother numbe r s E Important For t echnical and operat ional help, you m ust call the count ry where you b ought t he machi ne. Calls m ust be m ade from within that country. Registe r your produc t E Please com plete the Brother Warranty Registration or, for your conven ience and most efficient way to register you r new product, regi ster o[...]

  • Page 177

    169 F F A ADF (autom atic do cument feeder) using ....... ..... ....... ..... ....... .... ....... ..... ...... 23 Answerin g machin e (T AD) connecting ..... .. ..... ..... ..... .... ....... ..... ......36 Appl e Macint osh See Sof tware User’ s Gui de. Automa tic fa x r ec e iv e ..... ..... ..... .. ..... .... ..... ..... ....... . 30 easy re[...]

  • Page 178

    170 H HELP LCD messages .. ..... ..... ....... .... ....... .....119 Menu T able ...... .... ........ .... ... .... ..... .. ..... 120 Hook key . ..... .... ....... ..... ... .... ..... .. ..... .... 6 , 38 J Jacks EXT external telephone .... .... ..... ..... .. ..... .... 37 TAD (answering machine) .. .. ... .. .. . .. .. . 3 6 L Labels ..... ....[...]

  • Page 179

    171 F Q Quali ty printing .... ..... .... ........ .... ....... ..... ....... .... 110 Q uick d ial ... ..... .... ..... ....... ..... ....... ..... ....... . 44 Group di al chan ging ... .... ..... ..... ..... ....... .... ........ ... 48 one to uch di al chan ging ..... ..... ....... ..... ....... .... ........ ... 48 custom sc an profile .. ... [...]

  • Page 180

    172 V VoIP . .... ..... ... .... ..... .. ..... ..... ..... .... ....... ..... 109 W Weights ..... ..... ..... .... ........ .... ....... ..... .......155 Wi-Fi Direct™ ... ..... ..... ..... ....... .... ....... ..... .... 3 Windows ® See Software User’s Guide. Wireless Network See Q uick Set up Guid e an d Ne twork User’s Guide.[...]

  • Page 181

    Vi sit us on the Wor ld Wid e Web http: //www.bro ther .com/ These ma chines a re approved f or use i n t he coun try of pur chase only. Local Br ot her co m pani es or thei r dealer s will only sup port machines pur cha sed in their own cou nt ri es.[...]