Brother MFC-J480DW manual

Basic User's Guide MFC-J480DW Online User's Guide This Basic User's Guide contains basic instructions and information for your Brother machine. For more advanced instructions and information, see the Online User's Guide at solutions.brother .com/manuals[...]

If you need to call Customer Service Please complete this information for future reference: Model Number: MFC-J480DW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the machine. Retain this User ’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warra[...]

Y ou Can Use the Following Features Mobile Connect Use Brother iPrint&Scan to check the machine status and access various functions from mobile devices. By installing Brother iPrint&Scan on your mobile device and connecting to the machine, you can use the following convenient features: • Print Y ou can print photos, documents, and web pag[...]

User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and in[...]

Basic Operations and Where to Find Instructions The contents of the Basic User's Guide are also included in the Online User's Guide with more details. Features Contents Guide Setup Load paper Basic User's Guide Connect the machine to your computer Quick Setup Guide Connect the machine to your mobile device Quick Setup Guide Copy Copy[...]

The Online User's Guide Helps Y ou Get the Most Out of Y our Machine We hope that you find this guide helpful. T o learn more about your machine's features, please take a look at our Online User's Guide. It offers: Quicker navigation! Search box Navigation index in a separate panel Comprehensive! Every topic in one guide Simplified L[...]

Questions or Problems? Please take a look at our F AQs, solutions, and videos online. Go to your model's F AQs & T roubleshooting page on the Brother Solutions Center at http://support.brother .com • Provides several ways to search! • Displays related questions for more information • Receives regular updates based on customer feedbac[...]

Definitions of Notes We use the following symbols and conventions throughout this User's Guide: IMPORT ANT IMPORT ANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality . NOTE NOTE specifies the operating environment, conditions for installation, or special condi[...]

For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at http://support.brother .com to download drivers. T o keep your machine’s performance up-to-date, check there for the latest firmware upgrades. Compilation and Publication Notice This manual has been compiled and published to provide the latest [...]

Basic User's Guide 1 General Information ............................................................................................ 1 Control Panel Overview .............................................................................................1 LCD Overview ..............................................................................[...]

T elephone Line Interference/V oIP ..................................................................20 Receive Modes ..............................................................................................20 Choose the Correct Receive Mode ................................................................22 Set the F/T Ring T ime (Pseudo/Doubl[...]

D Index ................................................................................................................... 61 x[...]

Control Panel Overview 01. 01. 2016 Fax Fax 01 01 3 2 1 1. 1.8"(44.9 mm) Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. Adjust the angle of the control panel by lifting it. 2. Mode buttons F AX Press to switch the machine to F AX Mode. SCAN Press to switch the machine to SCAN Mode. 1 General Information [...]

COPY Press to switch the machine to COPY Mode. WEB Press to switch the machine to WEB Mode. 3. Settings buttons Clear Press to delete characters or to go back to the previous menu level. Settings Press to access the main menu. OK Press to choose a setting. d or c Press to adjust the ring volume while the machine is idle. • Press to store Speed Di[...]

5 4 8 7 6 4. T elephone buttons T el/R If the machine is in Fax/T el (F/T) Mode and you pick up the handset of an external telephone during the F/T ring (pseudo/double-ring), press T el/R to talk. When connected to a PBX, press to gain access to an outside line or to transfer a call to another extension. Redial/Pause • Press to dial the last 30 n[...]

7. Power On/Off Press to turn on the machine. Press and hold down to turn off the machine. The LCD will display [Shutting Down] and will stay on for a few seconds before turning itself off. If you have connected an external telephone or T AD, it is always available. If you turn off the machine using , it will still clean the print head periodically[...]

LCD Overview This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready Mode screen. When displayed, this indicates that your machine is Ready for the next command. 01. 01. 2016 Fax Fax 01 01 1 3 4 6 2 5 1. Quiet Mode The ( Quiet Mode ) icon appears when the [Quiet Mode] setting is set to [On] . The[...]

Access Brother Utilities (Windows ® ) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer . 1 Do one of the following: • (Windows ® XP , Windows Vista ® and Windows ® 7) Click (Start) > All Programs > Brother > Brother Utilities . • (Windows ® 8) T ap or[...]

Load Paper Load paper in the paper tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper T ype settings if needed, following the on-screen instructions. • Load only one size and ty[...]

1 IMPORT ANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (13 x 18 cm) paper may cause paper jams. T o add paper before the tray is empty , remove the paper from the tray and combine it with the paper you are adding. Always fan the sta[...]

Change the Check Paper Size Setting If the Check Paper setting is set to [On] and you pull the paper tray out of the machine, the LCD displays a message asking if you want to change the Paper Size and Paper T ype settings. The default setting is [On] . 1 Press Settings . 2 Press a or b to select the following: a. Select [General Setup] . Press OK .[...]

Recommended Print Media For the best print quality , we recommend using the Brother paper listed in the table. If Brother paper is not available in your country , we recommend testing various paper types before purchasing large quantities. Brother paper Paper T ype Item A4 Plain BP60P A A4 Glossy Photo BP71GA4 A4 Inkjet (Matte) BP60MA 10 x 15 cm Gl[...]

Print from Y our Computer Print a Document (Macintosh) For printing instructions, see the Online User's Guide : Print from Y our Computer (Macintosh) . Print a Document (Windows ® ) 1 Select the print command in your application. 2 Select Brother MFC-XXXX (where XXXX is the name of your model). 3 Click Print . 4 Complete your print operation.[...]

3 In the Orientation field, select either the Portrait or Landscape option to set the orientation of your printout. If your application software contains a similar layout feature, we recommend using the one in the application. 4 Click the 2-sided / Booklet drop-down list, and then select 2-sided . 5 Click the 2-sided Settings button. 6 Select one o[...]

3 Click the Photo tab. 4 Select the folder that contains the image you want to print. 5 Select images you want to print by clicking the image in the image viewer and selecting the check box under the image. 6 Specify the number of copies you want to print (1-99) by clicking . 7 Click Print . The print settings window appears. 8 Configure the settin[...]

Copy a Document 1 Make sure you have loaded the correct size paper in the paper tray . 2 Do one of the following: • Place the document face down on the scanner glass. • Place the document face down in the ADF . (If you are copying multiple pages, we recommend using the ADF .) 3 Press ( COPY ). The LCD displays: P r e s s S t a r t N o r m a l Q[...]

Copy Settings Copy Options Option Description Quality Select a copy resolution for your type of document. • When you select the Normal option, Plain Paper is the only Paper Type option. Paper Type Select a paper type. If you are copying on special paper , set the machine for the type of paper you are using to get the best print quality . Paper Si[...]

Option Description 2-sided Copy Select to copy on both sides of the paper . 1-sided→2-sided 2-sided→2-sided 1 1 2 1 1 2 Advanced Settings Remove Background Removes the document's background colour in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read. Set New Default Saves the[...]

Scan from Y our Computer (Windows ® ) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother , or use your favourite scanning application. Scan Using ControlCenter4 Home Mode (Windows ® ) Select Home Mode as the mode setting for ControlCenter4. 1 Loa[...]

Scan Using the Scan Button on Y our Brother Machine Scan Using the Scan Button on the Machine Use the Scan button on the machine to make temporary changes to the scan settings. T o make permanent changes, use Brother's ControlCenter software. 1 Do one of the following: • Place the document face down on the scanner glass. • Place the docume[...]

Select the file format for your document. • [Scan Size] Select the scan size for your document. • [Remove Background] Change the amount of background colour that is removed. 9 Press Mono Start or Colour Start . [Scan Type] depends on the settings you have selected. Pressing Mono Start or Colour Start does not allow you to change the settings. 5[...]

Before Faxing Set Y our Station ID Set the machine's Station ID if you want the date and time to appear on each fax you send. 1 Press Settings . 2 Press a or b to select the following: a. Select [Initial Setup] . Press OK . b. Select [Station ID] . Press OK . 3 Enter your fax number (up to 20 digits) using the dial pad, and then press OK . 4 E[...]

Fax Only [Fax Only] mode automatically will answer every call as a fax. Fax/T el [Fax/Tel] mode helps you manage incoming calls, by recognising whether they are fax or voice calls and handling them in one of the following ways: • Faxes will be received automatically . • V oice calls will start the F/T ring to tell you to pick up the line. The F[...]

Choose the Correct Receive Mode Y ou must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode. Do you want to use the telephone features of your machine (if avai[...]

Set the F/T Ring T ime (Pseudo/Double-ring) When you set the Receive Mode to [Fax/ Tel] , if the call is a fax, your machine will receive it automatically . However , if it is a voice call, the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring T ime option. When you hear the F/T ring, it means that a voice ca[...]

Store Numbers Y ou can set up your machine to store fax numbers in the Address Book. If you lose electrical power , the Address Book numbers that are in the machine's memory will not be lost. Store Address Book Numbers Y ou can store up to 40 two-digit Speed Dial codes, and each code has a name. 1 Press (Address Book). 2 Press a or b to select[...]

6 Press Stop/Exit . 6 Fax 25[...]

T elephone Services and External Devices Y ou may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For more information about each topic, see the Online User's Guide . V oice Mail If you have a V oice Mail service on the telephone line that your Brother machin[...]

Fax Using Y our Machine Send a Fax 1 Load your document in the ADF or on the scanner glass. 2 Press ( F AX ). The LCD displays: P r e s s S t a r t E n t e r N u m b e r C o n t r a s t F a x R e s o l u t i o n S t a n d a r d 3 Enter the fax number in one of the following ways: • Dial Pad (Enter the fax number manually .) Press all digits of th[...]

6 Do one of the following: • If you are using the ADF , the machine starts scanning and sending the document. • If you are using the scanner glass and pressed Mono Start , the machine starts scanning the first page. Go to the next step. • If you are using the scanner glass and pressed Colour Start , the LCD asks if you want to send a colour f[...]

Fax Using Y our Computer (PC-F AX) Send Faxes from Y our Computer The Brother PC-F AX feature lets you send a file, created in any application on your computer , as a standard fax and even attach a cover page. For Windows ® : For more information, see the Online User's Guide : PC-F AX for Windows ® . For Macintosh: For more information, see [...]

1 Do one of the following: • (Windows ® XP , Windows Vista ® and Windows ® 7) Click Start > All Programs > Brother > Brother Utilities > PC- F AX > Receive . • (Windows ® 8) Click ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-F AX in the left navigation[...]

Clean the Scanner 1 Unplug the machine from the electrical socket. 2 Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner . 2 1 3 3 In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flamma[...]

Poor 6 The LCD asks you to check the print quality of each colour. Press d or c to select the pattern (1–4) that most closely matches the printing result, and then press OK . 7 Do one of the following: • If print head cleaning is needed, press OK to start the cleaning procedure. • If print head cleaning is not needed, the Maintenance screen r[...]

Check the Print Alignment from Y our Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. 1 Press Settings . 2 Press a or b to select the following: a. Select [Ink/Maintenance] . Press OK . b. Select [Impr. PrintQuality] . Press OK . c. Select [Alignment] . Press OK [...]

Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine&ap[...]

Find the Error Find the Solution Using the LCD 1. Follow the messages on the LCD. 2. See the instructions in the following Error and Maintenance Messages table. 3. If you cannot resolve the error , please refer to the Online User's Guide : Error and Maintenance Messages or see F AQs on the Brother Solutions Center at http://support.brother .co[...]

Error and Maintenance Messages The most common error and maintenance messages are shown in the table. T o see more detailed information, read the Online User's Guide . Y ou can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's F AQs & T roubleshooting page on the Brother Solutions [...]

Error Message Action Cannot Detect Ink Replace the cartridge with a Brother Original ink cartridge. If the error message remains, contact Brother customer service or your local Brother dealer . Cannot Print Replace Ink One or more of the ink cartridges have reached the end of their lives. Replace the ink cartridges. For more information, see the On[...]

Error Message Action Jam A Inside/ Front Repeat Jam A Remove the jammed paper . See Related Information : Printer Jam or Paper Jam at the end of this section. Make sure the paper length guide is set to the correct paper size. Jam B Front Repeat Jam B Remove the jammed paper . See Related Information : Printer Jam or Paper Jam at the end of this sec[...]

Error Message Action Out of Fax Memory Do one of the following: • Clear the data from the memory . T o gain extra memory , you can turn off Memory Receive. For more information, see the Online User's Guide : T urn Off Memory Receive . • Print the faxes that are in the memory . For more information, see the Online User's Guide : Print [...]

Error Message Action Tray Removed This message is displayed when the setting to confirm the paper type and size is enabled. T o not display this confirmation message, change the setting to Off. See Related Information : Change the Check Paper Size Setting at the end of this section. Unable to Clean XX Unable to Init. XX Unable to Print XX A foreign[...]

• [Unable to Print XX] • [Unable to Scan XX] We recommend transferring your faxes to another fax machine or to your computer . Y ou can also transfer the Fax Journal report to see if there are any faxes you must transfer . For more information, see the Online User's Guide : T ransfer Y our Faxes or Fax Journal Report . B T roubleshooting 4[...]

T roubleshooting for Wireless LAN setup Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The wireless setting is not activated, change the wireless setting to [...]

Error Code Problem and Recommended Solutions TS-06 The wireless security information (Authentication method/Encryption method/ Network Key) is incorrect. Confirm the wireless security information (Authentication method/Encryption method/Network Key) listed in TS-04. If your router uses WEP encryption, enter the key used as the first WEP key . Y our[...]

Fax and T elephone Problems If you cannot send or receive a fax, check the following: 1 Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line is directly connected to th[...]

T roubleshooting for Other Fax Problems Difficulties Suggestions Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall socket and the LINE socket of the machine. If you subscribe to DSL or V oIP services, contact your service provider for connection instructions. Print the T ransmis[...]

Difficulties Suggestions V ertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip. See Related Information : Clean the Scanner at the end of this section. • Choose the Correct Receive Mode on page 22 • Clean the Scanner on page 31 Relate[...]

Print or Scan Problems IMPORT ANT Using non-Brother supplies may affect the print quality , hardware performance, and machine reliability . If you cannot print or scan a document, check the following: 1 All of the machine's protective parts have been removed. 2 The interface cables are securely connected to the machine and the computer . 3 The[...]

T ry printing with your machine. If the problem still remains, uninstall and reinstall the printer driver . 5 If the problem still remains after trying all the above, try the following: For a USB interface connection • Change the USB cable for a new one. • Use a different USB port. For a Wireless Network connection • Confirm your machine&apos[...]

T roubleshooting for Other Print Problems Difficulties Suggestions Poor print quality Check the print quality . See Related Information : Check the Print Quality at the end of this section. Make sure the Media T ype setting in the printer driver or the Paper T ype setting in the machine’ s menu matches the type of paper you are using. For more in[...]

Document and Paper Jams Document Jams • Error and Maintenance Messages on page 36 Related Information Document is Jammed in the T op of the ADF Unit 1 T ake out any paper from the ADF that is not jammed. 2 Open the ADF cover . 3 Remove the jammed document by pulling it upward. 4 Close the ADF cover . 5 Press Stop/Exit . IMPORT ANT T o avoid futur[...]

2 Insert a piece of stiff paper , such as cardstock, into the ADF to push any small paper scraps through. 3 Close the document cover . 4 Press Stop/Exit . Printer Jam or Paper Jam Locate and remove the jammed paper . • Error and Maintenance Messages on page 36 Related Information Paper is Jammed Inside and in the Front of the Machine (Jam A Insid[...]

3 Pull the two green levers inside the machine to release the jammed paper . 4 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position. 1 5 Slowly pull the jammed paper (1) out of the machine. 1 6 If the LCD displays [Repeat Jam A] , move the print head (if needed) to take out any pa[...]

• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper . Hold the concave areas with the triangle marks shown in the illustration (3) to move the print head. 3 2 • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 7 Gently cl[...]

d. Close the Jam Clear Cover . Make sure the cover is closed completely . 9 Put the paper tray firmly back in the machine. 10 While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 1 1 Reconnect the power cord. Paper is Jammed in the Front of the Machine[...]

4 Slowly pull out the jammed paper (1). 1 If the LCD displays [Repeat Jam B] , do the following: a. Make sure you look carefully inside (1) for any scraps of paper . 1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 1 c. Slowly pull the jammed paper out of the machine. d. Close the Jam Clear Cover . Make su[...]

IMPORT ANT (MFC-J480DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages. For more information, see the Online User's Guide : T ransfer Y our Faxes or Fax Journal Report . 2 Pull the p[...]

until it locks into place, and then unfold the paper support flap (2). 2 1 9 Reconnect the power cord. B T roubleshooting 57[...]

Enter T ext on Y our Brother Machine • The characters that are available may differ depending on your country . When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad buttons have three or four letters printed on the buttons. The buttons for 0 , # and do not have printed le[...]

Special characters and symbols Press , # or 0 repeatedly until you see the special character or symbol you want. Press Press # Press 0 Ä Ë Ö Ü À Ç È É 0 Information for compliance with Commission Regulation 801/2013 Power consumption Networked Standby 1 MFC-J480DW Approx. 1.7 W 1 All network ports activated and connected How to enable/disab[...]

Supply Specifications Ink The machine uses individual Black, Y ellow , Cyan and Magenta ink cartridges that are separate from the print head assembly . Service Life of Ink Cartridge The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes for high quality printouts. This process will on[...]

D Index A Address Book...................................... 24 ADF (automatic document feeder). 14, 18 Automatic fax receive....................................... 20 C Cleaning scanner........................................... 31 Control Panel Overview......................... 1 Copy.................................................... 14 setti[...]

Visit us on the W orld Wide W eb http://www .brother .com Made from 100% recycled paper (excludes cover) UK V ersion 0[...]