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BT 1500 manual

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Table of contents for the manual

  • Page 1

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Quar tet 1500 User Gu ide Combined Cordless T elephone & Digital Answering Machine This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for con[...]

  • Page 2

    Quartet 1500 User Guide – 3rd Edition – 27th November ’01 ~ 4197 Please open this page for an ‘at a glance’ guide to your Quartet 1500[...]

  • Page 3

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Please open this page for a further ‘at a glance’ guide to your Quartet 1500[...]

  • Page 4

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 1 Q u i c k d i a l 9 1 2 3 4 56 78 0 ▲ ▼ M1 M2 A B C G H I J K L M N O P Q R S T U V W X Y Z D E F Redial Secrecy R Screen Intercom I n u s e B a t t e r y L o w P l a y S k i p S k i p D e l e t e M e n u C h a n n e l At a glance M1/M2 buttons Allows you to store and dial one[...]

  • Page 5

    Quartet 1500 User Guide – 3rd Edition – 27th November ’01 ~ 4197 Quartet 1 5 0 0 Intercom Stop Skip Skip Messages Play Pause Del 1 2 VIP Ans on/off + Vol - Vol Charging In use M i c 2 Intercom Press to make or answer an intercom call. In use light flashes when an intercom call is ringing and during the call, see page 11 . V olume Adjusts the [...]

  • Page 6

    Digital answering machine No tape to wor r y about. Up to a maximum of 15 minutes recor ding time, including your outgoing message. Pre-recor ded outgoing messages let you use your Quar tet 1500 straight away with the option of recor ding your own outgoing message at any time. Additional handsets Up to 3 additional handsets can be added to your Qua[...]

  • Page 7

    4 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 At a glance 1 K ey features 3 Introduction 5 Safety information 6 Setting up 7 Using your Quar tet 1500 10 Making and receiving calls 10 Internal call 11 Last number redial 12 Secrecy / Music on hold 12 One touch memories 12 Quickdial memories 13 C all Waiting 16 Using your Quar t[...]

  • Page 8

    Quartet 1500 I n t e r c o m S to p Skip Skip Messages Play Pause Del 1 2 VIP Ans on /of f + Vol - Vol Charging In use Q u i c k d i a l 9 1 2 3 4 56 78 0 ▲ ▼ M 1 M 2 A B C G H I J K L M N O P Q R S T U V W X Y Z D E F Redial Secrecy R 1 4 7 1 C h an ne l I n u s e B a t t e r y L o w 1 2 3 4 5 6 7 8 9 0 Handset No M1 M2 Y our Quar tet 1500 is [...]

  • Page 9

    6 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 General Only use the power supply unit included with the product. Using an unauthorised power supply unit will invalidate your guarantee and may damage the telephone. The item number for the power supply unit is 872264. Radio signals transmitted between the handset and base may ca[...]

  • Page 10

    7 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Plan the location Situate your Quar tet 1500 close enough to the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to minimise inter fer ence. Do not situate the product in the bathroom or ot[...]

  • Page 11

    8 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 3 Connect the power supply unit to a power socket Note Do not connect the telephone line cord to the phone socket until the handset is fully charged. This will prevent the risk of the phone being answered before the batteries are charged, which may prevent them from reaching maxim[...]

  • Page 12

    9 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 5 The base unit is supplied with one end of the telephone line cord already attached. Once the handset has been charged for 24 hours, plug the other end of the line cord into the telephone wall socket Helpline If you have any dif ficulties setting up your Quar tet 1500 please call[...]

  • Page 13

    10 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Making and receiving calls T o make an external call Press the buttons in the order shown: Lift the handset of f the base unit. Press the T ALK button. The IN USE light on the base unit begins to flash and the IN USE/BATTER Y LOW light on the handset comes on. Listen for the dial[...]

  • Page 14

    11 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o use the channel button Y our Quar tet 1500 automatically scans the available radio channels and selects the best quality reception to use. If you experience inter fer ence during a call, press the CHANNEL/ INTERC OM button to select a dif fer ent channel. Note An Inductive Co[...]

  • Page 15

    12 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o switch secrecy on and off During a call press and release the SECRECY button. Y our caller will be put on hold and both you and the caller will hear music until the SECRECY button is pressed again. The handset IN USE light will flash. Y ou can now talk to someone in the room [...]

  • Page 16

    13 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Q u i c k d i a l T o dial a one touch number Press the T ALK button. Enter the memor y location number , M1 or M2 , under which the number is stored. The number is dialled automatically . (If there is no number stored you will hear 3 war ning beeps.) M1 M2 Quickdial memories Y o[...]

  • Page 17

    14 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o dial a number in the Quickdial memory Press the T ALK button. Press the QUICKDIAL button. Enter the location number , from 0 to 9 , under which the number is stored. The number is dialled automatically . Q u i c k d i a l 0-9 T o delete stored numbers Press the QUICKDIAL butt[...]

  • Page 18

    15 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o change the handset melody There are 3 handset melodies to choose from. The default setting is melody one. Press the QUICKDIAL button. Use the UP and DO WN buttons to scroll through the melodies. Y ou will hear a sample melody to help you choose. Press the QUICKDIAL button to [...]

  • Page 19

    16 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 If an incoming call ar rives while you are already engaged on a telephone call, you will hear a soft beep ever y 5 seconds (this beep is not audible to the person you are speaking to). Instead of the engaged tone, the second caller will hear an announcement to hold as you are awa[...]

  • Page 20

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 17 Message display on the base station Y our Quar tet 1500 can digitally recor d up to 15 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recor ding incoming messages, you can recor d memos for other users. There is also the option to leave messages[...]

  • Page 21

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 18 3 pre-recor ded outgoing messages to choose from as follows: Message 1 - “Hello, your call cannot be taken at the moment so please leave your message after the tone” . This is the standard message used when you want people to leave messages. (Message 1 is the default message.[...]

  • Page 22

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 19 reduce the time available for incoming messages. Y our own outgoing message will replace the selected pre-recor ded outgoing message, but it is possible to reinstate it later if you wish (see page 21 ). Y ou can r ecord your own outgoing message via the base or the handset. To re[...]

  • Page 23

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 20 T o check your outgoing message Y ou can check and play back your cur rent outgoing message at any time via your Quar tet 1500 base unit or the handset. Using the base: Press the ANS ON/OFF button. The prompt will announce either: • “Y our outgoing message is...” and play y[...]

  • Page 24

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 21 T o set the day and time The Day and T ime must be set using the Quar tet 1500 handset. Y our Quar tet 1500 automatically adds the day and time to all messages and memos received. When you first switch the power on, the clock is set to Saturday, 12.01 pm . Y ou can change the day[...]

  • Page 25

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 22 T o adjust the loudspeaker volume The loudspeaker volume ranges from 0-9 plus H, where 0 is Of f and H is the maximum level. The default level is 5. Press V OL + on the base to increase the volume. Press V OL - on the base to decrease the volume. If you adjust the volume when the[...]

  • Page 26

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 23 Play Pause T o playback messages Press the PLA Y button. The prompt will announce, “Y ou have (n) messages”. Y our messages will be played back, star ting with the first message received. At the star t of each message, the number of the message is announced. The number will a[...]

  • Page 27

    24 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o delete an individual message During playback: Press the DELETE button. The prompt will announce, “Message deleted” . The message is not deleted yet, but at the end of playback when there is an 8 second countdown followed by a confir mation tone. Let the countdown reach 0 [...]

  • Page 28

    25 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o cancel deletion Press the STO P button during the 8 - 0 countdown. All messages will be saved including any marked for deletion. Stop T o change the answer delay setting Press and hold the SKIP  button on the base unit until the cur rent setting is announced, then release [...]

  • Page 29

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 26 Using your answering machine from the cordless handset Y ou can use your Quar tet 1500 for a variety of functions: to listen to your messages; delete, skip for war d or backward; r ecord a memo or new outgoing message, and to screen incoming calls. T o play all messages T o play [...]

  • Page 30

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 27 T o screen a call via the handset When your Quar tet 1500 star ts to r ecord an incoming message, the IN USE light will flash. Press the SCREEN/MENU button. Y ou can hear the caller on the handset. Or To interr upt recor ding and talk to your caller , press the T ALK button. Reco[...]

  • Page 31

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 When Message 2 has been set your caller will hear the outgoing message, “Hello, your call cannot be taken at the moment so please press 1 for Mailbox 1, 2 for Mailbox 2 or leave a message after the tone”. Y our caller can then leave a message as nor mal or leave a message in one[...]

  • Page 32

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 VIP access Y ou can give impor tant callers, such as close friends and family of your choice, a VIP code. When the answering machine is on and they call, a dif fer ent ring tone will sound to aler t you that a VIP is calling. Y ou can then choose whether to take the call. The pre-se[...]

  • Page 33

    30 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o change the VIP code Press and hold the VIP button. The prompt will announce the cur rent VIP code. Release the VIP button, press the SKIP  button, the setting will be announced and the counter will star t going up. Y ou can pr ess the  SKIP button to go back. If you hol[...]

  • Page 34

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o switch your answering machine on If you go out and forget to tur n your answering machine on you can switch it on remotely . Dial your telephone number . Let the phone ring for 20 rings until you hear your outgoing message. Press the ✱ button. Enter your security code. Press t[...]

  • Page 35

    32 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o check for messages Dial your phone number and wait. When you hear your outgoing message, press the ✱ button on your phone. Y ou will hear , “Please enter your security code”. Enter your security code. If you have messages, you will hear , “Y ou have ‘n’ messages?[...]

  • Page 36

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o access the voice mailboxes Dial your phone number and wait. When you hear your outgoing message, press the ✱ button on your phone. Y ou will hear , “Please enter your security code”. Enter your security code. Press the ✱ button. The prompt will announce, “For voice mai[...]

  • Page 37

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 The voice mailbox menu The following instr uctions allow you to operate your voice mailbox messages. “To play all voice mailbox messages, press 2”. “To play new voice mailbox messages, press 3”. “To skip back during messages, press 4”. “To delete during messages, press[...]

  • Page 38

    35 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Y ou can buy and use up to 3 Quar tet 1000 additional handsets with your Quar tet 1500 to extend your phone system, without needing to install extension sockets for each new phone. Each additional handset is supplied with its own charger and user instr uctions, but the following [...]

  • Page 39

    36 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o re-register an additional handset Before re-r egistering, the old registration code must first be erased. Once erased you can re-register your additional handset by following the registration process on page 35. Note Check that your additional handset is registered correctly [...]

  • Page 40

    37 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Note Make a note of the handset number by writing it on the quickdial label on the additional handset’s charger . T o transfer a call During your call press the SECRECY button and then the handset number that you want to transfer the call to. The called handset will ring. If th[...]

  • Page 41

    Guarantee Y our Quar tet 1500 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Quar tet 1500, or any component thereof, (other than batteries), which is identified as faulty or below st[...]

  • Page 42

    39 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which suppor t tone dialling and time br eak recall. If in doubt please consult your Ser vice Provider . Call security Y our Quar t[...]

  • Page 43

    40 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 T o use the R button Y ou may need to use the RECALL button if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for fur ther infor mation. The RECALL button, when set to time break recall, is also used for BT Select Ser vices. R T o inse[...]

  • Page 44

    41 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Telephone problems Possible cause Solution • No dialling tone. • T elephone will not dial out. • T elephone cannot receive calls. Telephone not connected to telephone line. Mains disconnected. Power cut. Handset batter y pack is discharged. Handset not registered. Plug the [...]

  • Page 45

    42 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 • Interference. • Buzzing. • Whooshing. • Echoing. • Tinniness. Y ou are moving out of range. Radio channel inter ference. Radio channel inter ference. The base unit or the handset are too close to electrical equipment or metal obstr uctions. Move closer to the base uni[...]

  • Page 46

    43 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Answering machine problems Possible cause Solution • General problems. None of the answering machine functions will operate while the telephone is in use. Ensure that the telephone is not in use before operating the answering machine. • Distorted outgoing message. • Faint o[...]

  • Page 47

    Y our Quar tet 1500 can be wall-mounted by removing the desk bracket provided. Please refer to page 47, wall-mounting template. For the best operating conditions, tr y to place the base unit away from large metal objects and other electrical appliances. 44 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Note Before you wall-mount[...]

  • Page 48

    45 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 A dditional handsets 35 Aerial 7 Answer delay 25 Answering machine 17 answer delay 25 call screening 27 incoming messages 23 loudspeaker volume 22 memos 27 message aler t 26 on/of f 18 outgoing messages 18-21 set day and time 21 using from the base station 23 using from the cor d[...]

  • Page 49

    46 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 P ause – inser t 40 Power supply unit 8 Q uickdial memories 13 delete 14 dial 14 store 13 R ecall button 40 Receiving calls 10 Recording OGM 19 Redial 12 Registering 35 Remote access 31 Retur ning your product 38 S afety infor mation 6 Screening 27 Secrecy/music on hold 12 Secu[...]

  • Page 50

    47 Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 70mm W all mounting template[...]

  • Page 51

    Quartet 1500 User Guide ~ 3rd Edition ~ 27th November ’01 ~ 4197 Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing [...]