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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT 2015, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT 2015 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT 2015. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT 2015 should contain:
- informations concerning technical data of BT 2015
- name of the manufacturer and a year of construction of the BT 2015 item
- rules of operation, control and maintenance of the BT 2015 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 2015 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 2015, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 2015.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 2015 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User Guide Div e rs e D e sk p hon e F o r us e wit h Div ers e 1 0 1 0, 1 0 1 5, 20 1 0, 20 15, 2-Li ne a n d ISDN b as e st at io ns This equipment is not designed for making emer gency telephone calls when the power fails. Alternative arrangements should be made for access to emer gency services.[...]
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Page 2
1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 WXYZ 9 TUV 8 PQRS 7 GHI 0 ✱ RCL + – [ ■■■ ] © Div ers e 200 0 Deskp h one At a gl a nc e Option buttons Lets you select from the menu options on the display . Recall For use with switchboards. Display Illuminated display shows dialled numbers and menu str uctur e. V olume + For increasing loudspeaker/hand [...]
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Page 3
Please open this page for an ‘at a glance’ guide to your Diverse Deskphone. For your r ecords For war ranty purposes, pr oof of purchase is requir ed, so please keep your receipt. Personal Emergency Numbers Please use this space to recor d your selected Diverse Deskphone PIN code. See page 29 for the default PIN code and for full instr uctions [...]
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Page 4
[...]
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Page 5
3 I n t h is gu ide At a gl a nc e 1 I nt r oduct io n 4 I nst al lat io n 6 Regist er i n g y o u r Div ers e Des kp ho ne wit h a b as e s t at io n 8 Y o u r Div ers e Des kp h o ne men u di sp la y 1 1 Usi n g t h e Div ers e Des kp h o n e 13 Usi n g t h e Div ers e Des kp h o n e wit h a swit c hb o a r d 2 7 Add it io nal F e at u r es 29 O [...]
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Page 6
Building up a phone system Y ou can add fur ther handsets or Deskphones to your base stations to build up a comprehensive and easy-to-use cordless telephone system. Most Diverse base stations can have up to 6 handsets or Deskphones registered to them (the Diverse 2-Line and Diverse ISDN will register 8). Y ou can register your Diverse Deskphone at [...]
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Page 7
Unpacking your Diverse Deskphone If anything is missing, please contact your place of purchase immediately . • Diverse Deskphone • Handset • Handset cord (coiled) • Mains power unit 5 Important information 1. Do not use any power supply other than the one provided with your telephone unit (supplied BT unit C39280-Z4-C66). Use of other power[...]
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Page 8
Inser t the telephone power supply lead into the socket marked on the underside of the telephone. Put the other end of the plug-in power unit into a 220/230V electricity socket. For your own safety use only the BT approved plug-in power unit (C39280-Z4-C66) supplied with your telephone. To make and receive calls your telephone needs to be positione[...]
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Page 9
In order to ensur e that you achieve the maximum range possible with your Diverse system please note the following advice: Install the base station on a central location in your home or of fice. Avoid placing the base station or Deskphone: • Behind metal doors. • Under the stairs. • Behind heavy fur nitur e or cabinets. • In rooms with thic[...]
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Page 10
Press OK . After a shor t while all available telephone extension numbers will be displayed. KEYP AD Enter one of the extension numbers using the keypad. The telephone is now registered as the extension number you have chosen. The Deskphone will beep once and briefly flash INT plus its extension number on the display . To confirm successful registr[...]
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Page 11
9 Registering with Diverse 2-Line and ISDN base stations If your Diverse Deskphone has not been registered pr eviously to other base stations, the display will show: REGISTER? If REGISTER? is not displayed, firstly select the REGISTER option from the SETTINGS menu, then select the base station number you wish to register it with, then follow the in[...]
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Page 12
Press keypad buttons in order shown This de-registers the Deskphone from a selected base station. Press the MENU button and use DOWN to highlight SETTINGS . Press OK . Display shows a list of menu options. Press DOWN to highlight BASE SETTINGS . Press OK . Display lists the base stations to which you have registered your Deskphone. Press UP or DOWN[...]
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Page 13
11 Y ou can leave a menu without saving any changes or settings by simply lifting (or replacing) the handset. Alter natively , press the LOUDSPEAKER button twice. To retur n to a previous scr een, press the GO BACK option button. ➔ Y our Deskphone of fers a menu-driven display . Y ou enter the menu lists by using the MENU button. The option b[...]
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Page 14
2 Menu Buttons Directory Button Short Cut Menu Button Redial Option Phone Lock Baby Alarm Select Base Settings Service Handset V olume Ringer Options Register Base 1 Base 2 Base 3 Change base name ISDN config De-register base Beeps Autom.Backlite Select Services Change PIN Language Key beeps Range warning Confirm beep Error beep In range beep Babya[...]
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Page 15
13 Making and r eceiving exter nal calls Press keypad buttons in order shown Lift the handset and dial the number . Or , KEYP AD Enter the number on the keypad, check that it is cor r ect and then lift the handset to dial. If you make a mistake entering numbers, use DELETE to delete them. Replace the handset on the cradle. ➔ This allows you t[...]
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Page 16
W ith the Deskphone in idle state it is possible to store any redial number into its phonebook. Press REDIAL . Use the UP or DOWN option to highlight the required number . Press ACTIV A TE . Press DOWN to select COPY NUMBER . Press OK . The display shows NAME and the redial telephone number . The cursor flashes for you to input a name. KEYP AD Usin[...]
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Page 17
15 T ransferring exter nal calls Y ou can easily transfer calls between handsets. On most Diverse handsets this is done by pressing INT followed by the extension number you wish to call. Generally , you can replace your r eceiver either before or after the transfer r ed call has been picked up. For more infor mation please see your base station gui[...]
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Page 18
Press keypad buttons in order shown While in a call: Press the MENU button. Press DOWN to highlight INTERNAL CALL . Press OK . The call is put on hold. Exter nal callers will hear music whilst inter nal callers will hear silence. Press RESUME to retur n to the call. Note . If you replace the handset whilst the call is on hold it will end an inter n[...]
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Page 19
Press INT . Enter the inter nal number ( 0-9 ) of the extension you want to call. When the extension answers, transfer the call by pressing the END CALL button. Using the Phonebook Y our Diverse Deskphone has a Phonebook which stores up to 100 names and numbers in the memor y (the longer the name, the more memor y will be used). In line 1 (Name) a [...]
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Page 20
8 Press PHONEBOOK . The display shows a list of stored numbers. Press UP or DOWN to highlight the name of the person you want to call. To dial, lift your handset. Or Press ACTIV A TE and pr ess UP or DOWN to select DIAL NUMBER . Press OK to dial. Press PHONEBOOK . KEYP AD Press the key with the first letter of the name you wish to call. The display[...]
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Page 21
19 Press PHONEBOOK . Press UP or DOWN to highlight the name/number you want to delete and then press ACTIV A TE . Press UP or DOWN to highlight DELETE ENTRY . Press OK . Display will confir m the deletion. Press PHONEBOOK and then press ACTIV A TE . Press UP or DOWN to highlight DELETE DIRECTORY . Press OK . The display will ask you to enter your t[...]
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Page 22
0 Press keypad buttons in order shown Press PHONEBOOK and then press ACTIV A TE . Press UP or DOWN to highlight AVAILABLE MEMORY . Press OK . The amount of free space will be displayed briefly . For example, the display will show: MEMORY: 74% AVAILABLE . When used with the Diverse ISDN base station only Individually saved entries or the complete di[...]
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Page 23
21 T o change the settings on your Diverse Deskphone Press the MENU button. Use DOWN to highlight SETTINGS . Press OK . The following menu items will be displayed. Handset V olume – for increasing/ decreasing the earpiece volume. Ringer Options – for adjusting the telephone ringer volume and tone. Register – for registering the telephone (see[...]
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Page 24
2 Press keypad buttons in order shown The ringer volume can be set to six dif ferent levels. Press the MENU button. Highlight SETTINGS and press OK . Highlight RINGER OPTIONS . Press OK . Press DOWN to highlight RINGER VOLUME . Press OK . Display shows steps (6 levels and of f) to indicate volume level, and rings that level to demonstrate. OK ▼ O[...]
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Page 25
23 Range warning beep Tells you when the telephone is too far from the base station during a call. Default setting is OFF . Confirmation beep Confir ms that you have followed procedures successfully . Default setting is ON. Error beep Lets you know that you have made a mistake when following a procedure. Default setting is ON. In range beep Tells y[...]
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Page 26
4 Press DOWN to highlight the beep you want to modify . Press OK . The display will show the cur r ent setting and an ON or OFF button to change the setting. Either – To change the setting. Press ON (if cur r ent state is of f) or OFF (if cur r ent sate is on). Or – To keep the curr ent setting. Press OK . Press keypad buttons in order shown Th[...]
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Page 27
25 Press the MENU button. Highlight SETTINGS . Press OK . Highlight LOCAL SETTINGS . Press OK . Highlight BABYALARM LEVEL . Press OK . Use LEFT and RIGHT to select the level you want ( 1 = least sensitive, 3 = most sensitive). Press OK . The sensitivity is set. (See page 31 for a description of the baby alar m feature.) OK OK OK OK © Press UP or D[...]
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Page 28
6 Press keypad buttons in order shown This will not af fect the PIN, Phonebook or base system code. The following settings will be restored: Ringer volume 3 Ringer tone 1 Handset volume 1 Loudspeaker volume 3 Range war ning OFF In-range Beep OFF Key Beep ON Confir m Beep ON Er r or Beep ON Automatic Backlight ON Language Setting English Redial numb[...]
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Page 29
27 Us i n g t h e Div e rs e De s kp h o n e wit h a s w i tch bo a r d Y our Diverse Deskphone can be connected to all compatible switchboards (PBXs). For a list of compatible switchboards call the Diverse Helpline on 0845 7908070 . See your Diverse base station user guide for more infor mation on using your phone with a switchboard. Inserting Pau[...]
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Page 30
8 Press keypad buttons in order shown Refer to the phonebook procedures on how to cr eate, edit and save phonebook entries. Either – when creating a new entr y . Enter the name and par t of the number up to where the pause should go. Press ACTIV A TE . Press DOWN to highlight INSERT FUNCTION . Press OK . Display will show PAUSE highlighted. Press[...]
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Page 31
29 Add it io nal F e at u r e s If you enter an incor r ect PIN number whilst changing your PIN, the display branches back to Handset Settings and you have to work through the process again. Press the MENU button. Highlight SETTINGS and then press OK . Highlight LOCAL SETTINGS and press OK . Highlight CHANGE PIN and press OK . CODE Enter your cur r[...]
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Page 32
Quickdial Number A Quickdial number can be stored in your Diverse Deskphone so that when you lift the handset, the Quickdial number is automatically dialled. This can be useful, for instance, if you wish a child or babysitter to be able to contact you immediately just by lifting the handset and pressing any key . Press MENU . Select PHONE LOCK and [...]
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Page 33
31 Baby Alarm The baby alar m sets up a connection between two telephones registered to the same base. When a noise registers in the first telephone, the second one rings. If the call to the second telephone is answered, conversation is possible. The standard setting for this ser vice is OFF . The standard setting for the sensitivity level of this [...]
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Page 34
2 Press keypad buttons in order shown Press the MENU button. Using the DOWN option on the menu highlight BABY ALARM . Press OK . Enter the extension number of the telephone you wish to ring as the alar m. Press ACTIV A TE . STORE will be highlighted on the display . Press OK . Display will show BABY ALARM ACTIVATED INTERNAL , plus the extension num[...]
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Page 35
33 O p e r at i n g wit h a dd it io nal b as e s t at i o ns Or – Press the GREEN registration light/button then release it. The registration light should now star t flashing. Y ou now have up to 1 minute to complete the registration process. Then – Press the MENU button. Press DOWN to highlight SETTINGS . Press OK . Press DOWN to highlight RE[...]
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Page 36
KEYP AD Enter the system code for the base to which you are attempting to register . Press OK . After a few seconds the Deskphone will display all available inter nal numbers. KEYP AD Press a number button cor r esponding to one of the free inter nal numbers displayed. Press OK . The Deskphone is now registered with the base station and the base st[...]
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Page 37
35 Y ou may decide to reassign base names/numbers when building up your telephone system. Press the MENU button. Select SETTINGS and press OK . Select BASE SETTINGS and press OK . Highlight the base you wish to rename. Press ACTIV A TE . Display shows CHANGE BASE NAME . Press OK . Use DELETE to r emove the cur r ent name. Use the keypad to write th[...]
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Page 38
6 Ho w t o us e t h e s h o r t c u t f u nct i o n Press keypad buttons in order shown Press the SHORTCUT button (a list of names of previously created shor tcuts will be displayed. If this is the first shor tcut you are creating, the display will be empty). Press the ACTIV A TE button and highlight NEW ENTRY . Press OK . An edit screen will appea[...]
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Page 39
37 See list below of available functions. Press the ACTIV A TE button. Press UP or DOWN to highlight INSERT FUNCTION . Press OK . A list of functions will be displayed. Press UP or DOWN to highlight the desired function. Press OK . The edit screen will now be shown with a character added in the shor tcut field. The meaning of the characters is show[...]
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Page 40
8 Editing Highlight EDIT ENTRY . Press OK . The shor tcut name and content will be displayed. The shor tcut name will be flashing with the edit cursor at the end of the line. Use LEFT and RIGHT to move the cursor , LEFT to delete the character to the left of the cursor , the keypad buttons to inser t digits and ACTIV A TE button to g o t o another [...]
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Page 41
39 Press the SHORTCUT button. Press ACTIV A TE . Highlight DEFAULTSHORTCUTS by using the UP or DOWN button. Press OK . The screen will display CAUTION: USE ONLY WITH SPECIFIC BASES! . This is a reminder that the shor tcut functions were written for use with the 10 10, 10 15, 201 0 or 2015 base stations. Either Press LOAD to store the defaults in me[...]
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Page 42
0 M a i nt e na nc e If you have to r etur n your Diverse Deskphone Pack it securely , pr eferably in the original packaging. W e can not take responsibility for goods damaged in transit. General Simply clean the telephone with a damp (not wet) cloth or antistatic wipe. Never use a dr y cloth as this may cause static shock. Service Within the warra[...]
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Page 43
41 To register your Deskphone, see page 8. Check that the power cable is connected to the telephone unit and switched on at the wall socket. Check that the phone is within range of a base station to which it is registered. Also check that the base station is connected to the power point and switched on at the wall socket. The telephone does not rin[...]
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Page 44
2 Connecting to switchboards The Diverse Deskphone is only approved for use with a base which is compatible with switchboards, including those which do not provide secondar y proceed indication. If you would like a list of suitable switchboards, contact the Diverse Helpline on 0845 7908070 . If you do have a compatible switchboard, it can not be gu[...]
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Page 45
43 I n dex A nswer call 14 B aby alar m 25, 31 Backlight 24 Base name 35 Base selection 34 Base stations 33 Beeps 23, 41 Buzzing 41 D ECT 4 Director y 14 Display symbols 11 E mergency calls 31, 41 Ending a call 13 Extension number 8, 9, 35 H andset 6 Help 41 I nstallation 6 Inter nal calls 15 L anguage 24 Lock 30 Loudspeaker 13 M ains power 6 Maint[...]
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Page 46
APPROVED for connection to telecommunication systems specified in the instructions for use subject to the conditions set out in them CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low V oltage Dir ective) Off ic es i n Eu r o p e , N o r t h Ame r ic a, J a pa n a nd Asia Pa cif i c . The telecommunications ser vices described in this [...]