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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT 5300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT 5300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT 5300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT 5300 should contain:
- informations concerning technical data of BT 5300
- name of the manufacturer and a year of construction of the BT 5300 item
- rules of operation, control and maintenance of the BT 5300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 5300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 5300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 5300.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 5300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Us e r G u i d e B T DIVERSE 5300 ADDITIONAL HANDSET AND CHARGER This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. FOR SMS TEXT MESSAGING YOU MUST SUBSCRIBE TO A CALLER DISPLAY SERVICE AND YOU MUST NOT WITHHOLD YOUR TELEPHONE NUMBER. A [...]
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Page 2
B T Diverse 5300 – Edition 1 – 1st September ’03 Please open this page for an ‘ At a glance’ guide to your BT Diverse 5300.[...]
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Page 3
5 1 2 3 4 6 7 8 9 0 abc def ghi jkl mno tuv wxyz pqrs + R ➤ ➤ INT MENU 1 B T Diverse 5300 – Edition 1 – 1st September ’03 At a glance 1 Microphone Hash/Keyguard Hold down to switch the keypad guard on and of f. Extra Directory Used to store an additional 10 names and numbers. Keypad Red phone Press to end a call, retur n the display to id[...]
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Page 4
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 2 Charger Contact points Display option buttons The OPTION buttons allow you to select options within each menu that are shown on the display . MENU INT Press the right side of the button to confirm (OK) menu selection. Press the left side of the button fo[...]
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Page 5
3 B T Diverse Helpline – 08457 908 070 In this guide At a glance 1 Main menu structure 4 Messages 5 Quick guide to handset settings 6 Quick guide to handset display icons 7 Introduction 8 Unpacking your BT Diverse 5300 8 For your records 8 Safety information 9 Setting up 10 Using the telephone 15 Making and ending calls 15 Handsfree 16 Using the [...]
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Page 6
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 4 Menu structure Please note that you will only see all the below menu options if you are register ed to a BT Diverse 5310 base station. SMS Write message Incoming Outgoing Settings Service Centres Service Centre 1 - > Service Centre 5 SMS Mailboxes SMS[...]
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Page 7
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 5 Messages Press to get to your Mailbox and access your text messages, voicemail and Calls list. The following functions are available: Note If your handset is registered to a BT Diverse 5350 answering machine base, you will have additional menu’s in V o[...]
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Page 8
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 6 Quick guide to handset settings Switch the handset OFF /ON: Hold down. (default is ON) Switch Keyguard Hold down. on/off Switch handset Hold down. ringer off Make a call or . Redial a number to scroll through the list to dial. Copy a displayed to display[...]
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Page 9
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 7 Quick guide to handset display icons Redial, lists up to the last 10 dialled number. Flashes to indicate new messages (e.g Calls or SMS). F or calling other handsets. Opens the menu. Shows the status of the handset battery. Scroll through the menu. Confi[...]
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Page 10
If anything is missing, please contact your place of purchase immediately . One BT Diverse 5300 charger One BT Diverse 5300 handset One power supply for the charger T wo AAA r echargeable batteries One belt clip Batter y compar tment cover B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 8 INTRODUCTION I[...]
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Page 11
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 9 SAFETY INFORMATION Safety information Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C39280 -Z4 - C478[...]
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Page 12
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 10 SETTING UP Plan the location Situate your product close enough to a mains power socket so that the cable will reach. Make sure it is at least 1 metre away from other electrical products to avoid inter ference. Do not situate the product in the bathroom [...]
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Page 13
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 11 SETTING UP Inser t the two batteries supplied, as indicated inside the batter y compar tment and slide the batter y compar tment cover shut. Insert the batteries Registering the handset If the icons on the display flash continuously... It means that the[...]
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Page 14
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 12 SETTING UP T o de-register a handset Press the INT navigation button to display the list of inter nal handsets r egistered to the base. Press the UP or DOWN navigation button to select the handset you want to de-register . Press the MENU options button.[...]
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Page 15
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 13 SETTING UP Battery level icons When the batteries are almost flat a beep sounds and the display shows the empty batter y icon. Y ou will need to recharge your handset before you can use it. The various states of charge are shown below: Batteries fully c[...]
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Page 16
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 14 SETTING UP Setting the date and time Press the Menu options button. Press the DOWN navigation button until the display shows Calender/Clock . Press the OK options button. Set Appointment appears. Press the DOWN navigation button until the display shows [...]
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Page 17
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 15 USING T o make an external call Ensure the handset is switched ON. Press the GREEN PHONE button. Y ou will hear the dial tone. Dial the number . Using the telephone Preparatory dialling Enter the phone number first. If you make a mistake press the C[...]
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Page 18
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 16 USING T o receive an external call Press the GREEN PHONE button to answer the call. Or If the handset is on the base, simply lift it up and speak. Y ou do not need to pr ess the GREEN PHONE button. This is called Autotalk. Y ou can switch autotalk of f [...]
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Page 19
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 17 USING Note If you need to replace the handset in the base station during a call, for example, because the batter y is flat, hold down the HANDSFREE button. T o switch to handsfree during a call During a call you can switch to handsfree mode: Press the H[...]
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Page 20
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 18 USING Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor . Press to switch between capitals and lower case. Press to move the cursor .[...]
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Page 21
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 19 USING T o dial a number in the directory Press the DIRECTOR Y button. Press the DOWN navigation button to scroll through the names which are listed in alphabetical order . Or Enter the first letter of the name you want, e.g. for Emma, press 3 twice to s[...]
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Page 22
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 20 USING T o copy an entry to another Diverse 5000 handset Y ou can copy individual director y entries from the director y or extra director y to another Diverse 5000 handset that is registered to the same base. Press the DIRECTOR Y or EXTRA DIRECT OR Y bu[...]
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Page 23
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 21 USING T o delete an entry Press the DIRECTOR Y button and open the director y . Press the DOWN navigation button to scroll to the entr y you want to delete. Press the MENU options button. Press the DOWN navigation button until the display shows Delete E[...]
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Page 24
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 22 USING T o copy numbers shown in the redial list to the directory Press the REDIAL options button. Press the DOWN navigation button to scroll to the number you want to copy . Press the MENU options button. Press the DOWN navigation button until the displ[...]
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Page 25
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 23 USING Paging and internal calls Y ou can aler t handset users that they are wanted, or locate a missing handset. If you have multiple handsets registered to the base you can make inter nal calls between handsets. Press the INT options button. A list of [...]
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Page 26
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 24 USING T o put an external call on hold while you make an internal call This enables you to ask another handset user a question and then get straight back to your caller . During a call: Press the INT options button to display the list of handsets. Y our[...]
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Page 27
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 25 USING T o answer a waiting call during an internal call If you are making an inter nal call and hear the Call W aiting tone you can immediately take the incoming call. Press the MENU button. To accept Call W aiting, pr ess the OK options button. Or To r[...]
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Page 28
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 26 BT CALLING FEA TURES Caller Display and other B T Calling F eatures IMPOR T ANT To use Caller Display and Call W aiting you must first subscribe to the Services from your Network Provider . For more information on BT’s Calling Features call BT free on[...]
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Page 29
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 27 BT CALLING FEA TURES T o view the Calls list When you have new calls, the icon flashes in the display . Press the ENVEL OPE button. Press the DOWN navigation button until the display shows, e.g. Calls List: 03+07 . In this example, you have received 3 n[...]
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Page 30
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 28 BT CALLING FEA TURES T o copy a number from the Calls list to the director y: Press the MENU options button. Press the DOWN navigation button until the display shows Copy to Directory . Press the OK options button. The number is displayed. Press the OK [...]
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Page 31
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 29 BT CALLING FEA TURES T o accept a waiting call During a call when you hear the Call W aiting beeps: The number (and name if stored in the director y) of the second caller will appear on the display . Press the MENU options button. Display shows Accept C[...]
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Page 32
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 30 BT CALLING FEA TURES T o switch Call Waiting on/off Y ou can choose whether to have your Call W aiting ser vice switched on or of f depending on what you are doing i.e. if you are using the Inter net via your PC and do not want Call W aiting to inter r [...]
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Page 33
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 31 BT CALLING FEA TURES T o set Call Divert Y ou can diver t all incoming calls to another number where you can be reached. Y ou can diver t calls: • All calls – calls are put straight through to the number you have set. • No answer – calls are for[...]
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Page 34
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 32 ADDITIONAL FEATURES T o set one-touch access to your messages Press the MENU options button. Press the DOWN navigation button until the display shows Voice Mail . Press the OK options button. The display shows Set Key 1 . Press the OK options button. Th[...]
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Page 35
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 33 ADDITIONAL FEATURES Press and hold down the 1 button or access your network mailbox via the button. When set up it will take you into your message ser vice. If during the set up you entered your security PIN as well as the telephone number you will be t[...]
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Page 36
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 34 HANDSET SETTINGS T o change the earpiece volume and handsfree volume Y ou can choose fr om: • 3 earpiece volume levels • 5 handsfree loudspeaker volume levels. Press the MENU options button. Press the DOWN navigation button until the display shows A[...]
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Page 37
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 35 HANDSET SETTINGS Press the LEFT or RIGHT navigation button to set the ringer level you want. Press the OK options button. Press the DOWN navigation button to select the ringer melody . Press the OK options button. Select whether external calls or intern[...]
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Page 38
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 36 HANDSET SETTINGS Alarm clock Y ou can use your handset as an alar m clock. Y ou must set the date and time before the alar m will work. The alar m will ring daily until the setting is tur ned of f. T o set the alarm Press the ALARM CL OCK options button[...]
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Page 39
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 37 HANDSET SETTINGS Appointment call Y ou can use your handset to r emind yourself of an appointment. Y ou can set the time and date of the appointment and enter a name for it. The alar m will ring on the time and date you have set. T o set the appointment[...]
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Page 40
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 38 HANDSET SETTINGS T o stop the appointment call alarm ringing When the alar m goes of f it sounds like an incoming call and lasts for about 30 seconds. The display will also flash the name of the appointment. Press the OK options button to switch the ala[...]
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Page 41
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 39 HANDSET SETTINGS T o switch auto talk on or off When you receive a call, you can answer it simply by lifting the handset of f the base station. This is called auto-talk. When you switch auto-talk of f, you answer all calls by pressing the GREEN PHONE bu[...]
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Page 42
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 40 HANDSET SETTINGS T o give a handset a name rather than a number The handsets when registered are assigned numbers e.g. INT 1 . Y ou can give the handset a name instead of a number to match the user or location, e.g. Anne or Office . The name can be up t[...]
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Page 43
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 41 HANDSET SETTINGS T o switch walk and talk mode on and off To switch walk and talk on: Press the MENU options button. Press the DOWN navigation button until the display shows Additional Features . Press the OK options button. Display shows Room Monitor .[...]
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Page 44
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 42 HANDSET SETTINGS T o use walk and talk To call a handset: When you have switched walk and talk mode on for at least two handsets as shown on page 41 : Press the GREEN PHONE button. Display will show Walk and Talk Call to all All handsets that are in wal[...]
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Page 45
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 43 HANDSET SETTINGS T o enter an external or internal number for your room monitor call Press the MENU options button. Press the DOWN navigation button until the display shows Additional Features . Press the OK options button. Display shows Room Monitor . [...]
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Page 46
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 44 HANDSET SETTINGS T o switch the room monitor off from another phone When you are called by the room monitor you can switch of f the room monitor fr om that phone. Answer the call. Press the 9 and # button. The room monitor will be switched of f. T o swi[...]
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Page 47
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 45 HELP Help T r y these solutions to the most common pr oblems. Problem Possible cause Solution Handset not registering. The base is not powered. Make sure that the power supply There are no batteries in the is plugged in at the base and handset. switched[...]
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Page 48
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 46 HELP Handset does not ring. The handset ringer may be Hold down ✱ to switch the ringer switched off. back on . The incoming caller’s number is The caller’s number has been Caller has to allow their number to not displayed even though you withheld.[...]
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Page 49
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 47 GENERAL INFORMATION General information Within the 12-month guarantee period: If you experience dif ficulty using the product, prior to retur ning your product, please read the Help section beginning on page 45, or contact the BT Diverse Helpline on 084[...]
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Page 50
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 48 GENERAL INFORMATION T echnical information How many telephones can you have on the line? All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT[...]
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Page 51
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 49 INDEX Index A lar m clock 36 Appointment call 37 Auto talk on/of f 39 B atteries charging 11 installing 11 per for mance 13 replacing 11 war ning beeps 13 Beeps and tones 38 Belt clip 14 C all timer 15 Call W aiting 29 Caller Display 26 Calling Features[...]
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Page 52
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 50 INDEX store name and number 17 view an entr y 19 VIP ringing 19 Display icons 7 E arpiece volume 34 Ending calls 15 Exter nal calls 15 Extra director y 22 G uarantee 47 H andset beeps and tones 38 change inter nal number 40 display icons 7 melody 34 nam[...]
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Page 53
B T Diverse 5300 – Edition 1 – 1st September ’03 B T Diverse Helpline – 08457 908 070 51 INDEX V IP ringing 19 V oice Mail 32 retrieve messages 33 set one-touch access 32 set up quick access behind switchboard 32 V olume earpiece 34 handset ringer 34 handsfree 16, 34 W alk and talk 41[...]
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Page 54
XXXX XXX Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part[...]