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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT 2100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT 2100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT 2100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT 2100 should contain:
- informations concerning technical data of BT 2100
- name of the manufacturer and a year of construction of the BT 2100 item
- rules of operation, control and maintenance of the BT 2100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 2100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 2100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 2100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 2100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Us er Guide BT CONVER SE 2 1 0 0[...]
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Page 2
• Three one-touch buttons f or easy dialling of your most impor tant numbers. • Headset facility lets you make and r eceive calls privately while keeping your hands free. • Secrecy f eature lets you talk to someone else close by without your caller hearing. • Last number redial. • Providing you ar e connected to a compatible switchboard, [...]
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Page 3
If you experience any problems, please visit www .bt.com/producthelp Got every thing? • BT Converse 1200 telephone • Handset and cord (already tted to base) • T elephone line cord (already tted to base) • Desk mounting plinth • W all mounting plugs and screws This U ser Guide provides you with all the inf ormation you need to get th[...]
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Page 4
If you experience any problems, please visit www .bt.com/producthelp 4 4 Getting star ted Location .......................................................................... 5 Setting up ....................................................................... 5 Getting to know your phone Buttons and feat ures ........................................[...]
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Page 5
If you experience any problems, please visit www .bt.com/producthelp 5 5 WARNING Do not place your BT Converse 2100 in the bathroom or other humid areas. Other electrical equipment close to your Converse could have an adverse effect on call quality . If you experience buzzing during a call try moving the Converse away from any electrical equipment [...]
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Page 6
If you experience any problems, please visit www .bt.com/producthelp 6 6 Handset park If the phone is wall-mounted, you can hang the handset here if you need to leave the phone during a call. M1–M3 one-touch memory buttons Press a one-touch button to dial the stored number , page 10. One touch memory label Keep a note of your numbers. Instruction[...]
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Page 7
If you experience any problems, please visit www .bt.com/producthelp 7 7 Making and ending calls 1. Lift the handset and dial the number you want. 2. Replace the handset to end the call. Make a call using a headset Headsets are not supplied with your B T Converse 2100. However , you can purchase headsets (with RJ11 jack) by visiting www .shop.bt.co[...]
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Page 8
If you experience any problems, please visit www .bt.com/producthelp 8 Using the phone Secrecy During a call, you can talk to someone nearby without your caller hearing you. 1. Press . The r ed secrecy light (on the button) comes on and your caller cannot hear you. 2. Press again t o return to your caller . Message waiting If your BT Converse phone[...]
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Page 9
If you experience any problems, please visit www .bt.com/producthelp 9 Using the phone After you hang up, the volume will automatically return to Normal volume. Adjusting the ringer volume 1. Set the Ringer V olume switch on the underside of the phone to 0 (Off), 1 or 2. Adjusting the ringer tone 1. Set the Ringer switch on the underside of the pho[...]
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Page 10
If you experience any problems, please visit www .bt.com/producthelp 10 10 Each number can be up to 32 digits long and can include a pause or #. If you enter more than 32 digits you will hear an error beep. Y ou can store your 3 most frequently used phone numbers on the one-touch memory buttons ( , and ) and dial them by pressing a single button. S[...]
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Page 11
If you experience any problems, please visit www .bt.com/producthelp 11 11 Phone does not work/No dial tone Check that the line cord is plugged in, see page 5. Y ou have a dial tone, but the phone will not dial out If you are connected to a swit chboard, check whether you need to dial an access code or if you need to change the dial mode, see pages[...]
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Page 12
If you experience any problems, please visit www .bt.com/producthelp 12 12 Saf et y informat ion • Clean the phone with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a s tatic shock. • Do not open the handset or base. This could expose you to h[...]
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Page 13
If you experience any problems, please visit www .bt.com/producthelp 13 General inf ormation T echnical inf ormation How many telephones can you have? • All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Y our BT Converse 2100 ha[...]
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Page 14
If you experience any problems, please visit www .bt.com/producthelp 14 14 1. Unclip the stand from the base of the phone and remove it. R e-route the telephone line cord towar ds the bottom of the phone. 2. Drill two holes in the wall 70mm ver tically apart using an 8mm drill bit. 3. Inser t the wall plugs if necessary , then inser t the screws le[...]
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Page 15
O f ces wo rld wid e Th e se r vi ce s de sc ri be d in t his p ub lic a tio n ar e su bje c t to a vai la bil it y an d may b e mo di e d fr om t im e to t im e. S er v ice s an d eq uip me nt ar e pr ovi de d su bje c t to B ri t ish Te lec om mun ic at io ns pl c’s r es pe c ti ve s ta nd ard c on di ti ons o f co nt ra c t. N ot hi ng [...]