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BT 6350 manual

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The rules should oblige the seller to give the purchaser an operating instrucion of BT 6350, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of BT 6350 should contain:
- informations concerning technical data of BT 6350
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 6350 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 6350, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 6350.

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Table of contents for the manual

  • Page 1

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 U s e r Guid e B T DIVERSE 6350[...]

  • Page 2

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com ■ Directory lets you store up to 100 names and numbers for easy dialling. ■ Copy the whole directory or individual entries to and from your mobile phone SIM card. ■ Use [...]

  • Page 3

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com This User Guide provides you with all the information you need to get the most from your phones. Y ou must first set up your phones before you can use them. This doesn’t tak[...]

  • Page 4

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Getting started ................. .8 Location . . . . . . . . . . . . . . . . . . . . . . .8 Setting up . . . . . . . . . . . . . . . . . . . . . .9 Battery low warning . . . . . . . . . . . . . . .10 Getting to know your phone ....... 12 Corded telephone base . . . . . . . . . . . .12[...]

  • Page 5

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 5 In this guide If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Dial from the calls list . . . . . . . . . . . . .33 Copy a number to the directory . . . . . .33 Delete an entry in the calls list . . . . . . .33 Delete the [...]

  • Page 6

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Calendar/Clock ................. .58 Appointment reminder . . . . . . . . . . . .58 Alarm . . . . . . . . . . . . . . . . . . . . . . . . .59 Time & Date . . . . . . . . . . . . . . . . . . . .60 Answering machine .............. 61 Date and time . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 General information ............. .84 Safety . . . . . . . . . . . . . . . . . . . . . . . . .84 Cleaning . . . . . . . . . . . . . . . . . . . . . . .85 Environmental . . . . . . . . . . . . . . . . . . .85 Product disposal instructions . . . . . . . .86 Connecting to a switchboard . [...]

  • Page 8

    Location Y ou need to place your B T Diverse 6350 close enough to a mains power and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Y our B T Diverse 6200 additional handset works by sending radio signals between the handset and the B T Diverse 6350 corded[...]

  • Page 9

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 9 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting started 3. Connect the telephone line cord to the base of the BT Diverse 6350 corded telephone and plug the other end into the wall socket. 4. Press the line cables [...]

  • Page 10

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 10 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Setting up Additional handset and charger Location Y ou need to place your B T Diverse 6200 charger close enough to a mains power socket so that the cable will reach. Y our[...]

  • Page 11

    7. Place the handset in the charger and charge the handset for at least 16 hours. The B T Diverse 6200 additional handset comes pre- registered to the corded telephone base, so once the handset has been fully charged, it is ready for use. If you purchase any further additional handsets you will need to register them. Please see page 75 for instruct[...]

  • Page 12

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Getting to know your phone Corded telephone 12 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Menu/Options Opens the menu, page 15 . Selects on screen options. T alk/Handsfree Press to make a call, page 17 . Also used for [...]

  • Page 13

    13 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting to know your phone Additional handset Display Shows the status of your handset. Menu/Options Opens the menu, page 15 . Selects on screen options. T alk/Handsfree Pr[...]

  • Page 14

    14 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting to know your phone BT Diverse 6350 corded telephone main display icons Angled – during a call Moving – incoming call or caller on hold. Answering machine on. Me[...]

  • Page 15

    Navigating the menus… Y our B T Diverse 6350 has a menu system which is easy to use. Each menu leads to a list of options. Have a look at the menu map on the following page. Press MENU to open the main menu and use the navigation button to scroll up or down to the menu you want. Press the OK option button to access the features in the menu. … a[...]

  • Page 16

    16 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Corded handset menu map Cordless handset menu map Getting to know your phone Exit menu: If you want to exit a menu or the directory, either press END until the display retu[...]

  • Page 17

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Note Press the BACK options button to go back to the previous step in a menu. Or press END to cancel and return the phone to standby. Call timer Y our phone automatically times the duration of every external call. The time is shown on the display during the call and for a few seconds a[...]

  • Page 18

    18 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Preparatory dialling 1. Enter the number first. If you make a mistake press CLEAR to delete. Press to dial. End a call Press or place the handset back on the base. Handsfre[...]

  • Page 19

    Headset (cordless handset only) 1. Remove the rubber bung and plug the headset into the socket on the side of the handset. 2. Make and receive calls as normal. V olume 1. During a call, press the navigation button UP or DOWN to increase or decrease the call volume. Secrecy When on a call, you can talk to someone in the same room without your caller[...]

  • Page 20

    20 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Redial Y ou can redial any of the last ten numbers. Redial 1. Press . The last number dialled is displayed. 2. Scroll UP or DOWN to the number you want. 3. Press to dial. D[...]

  • Page 21

    3. Enter the NAME (see Entering names page 23) . 4. If necessary scroll DOWN to edit the NUMBER then press SAVE . is displayed and the message that the name/number is saved. Press t o ret urn t o sta ndby. Delete all redial numbers 1. Press . The last number dialled is displayed. 2. Press OPTIONS then scroll DOWN to DELETE ALL CALLS and press OK . [...]

  • Page 22

    22 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Quick access to messages When the screen shows you have new CALLS or SMS, press on the navigation button to see details of new missed calls and/or new text messages. New ca[...]

  • Page 23

    Calls 1. Press . Screen highlights SMS . 2. Scroll DOWN to MISSED CALLS . Press OK . 3. Scroll UP or DOWN through the calls list. 4. Press BACK to return to the previous menu. Directory Y ou can store up to 100 names and numbers in the directory. Names can be up to 16 characters long and numbers up to 24 digits long. Open the directory 1. Press NAM[...]

  • Page 24

    24 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Writing tips If you make a mistake, press CLEAR to delete the last character or digit. Press once to insert a space. Y our phone is set to insert the first letter of a name[...]

  • Page 25

    New directory entry 1. Press NAMES then OPTIONS . Display shows NEW ENTRY . Press OK . 2. Use the keypad to enter the name then scroll DOWN . 3. Enter the number, scroll DOWN . 4. Enter the ringtone you want to assign to the directory entry by pressing LEFT or RIGHT on the navigation button. 5. Press SA VE , the entry is shown in the directory. 6. [...]

  • Page 26

    26 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Alternatively, press NAMES then enter the first letter of the name you want. E.g. for Emma, press twice to display names beginning with E, then scroll to the name you wa[...]

  • Page 27

    5. The receiving handset screen shows COPYING FROM BASE STATION . Copy the entire directory to another handset 1. Press NAMES then OPTIONS . 2. Scroll DOWN to COPY DIRECTORY and press OK . 3. Enter the number of the handset you want to copy the entry to then press OK . Screen shows COPYING TO HANDSET X . 4. At the receiving handset the screen shows[...]

  • Page 28

    28 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Delete an entry 1. Press NAMES and scroll DOWN to the entry you want then press OPTIONS . 2. Scroll DOWN to DELETE ENTRY and press OK . 3. DELETE X? is displayed. Press YES[...]

  • Page 29

    Copy to or from a SIM card 1. Insert the SIM card into the SIM READER slot on the B T Diverse 6350 corded telephone. 2. Press NAMES then OPTIONS . 3. Scroll DOWN to SIM COPY and press OK . 4. Enter the SIM Card PIN and press OK . The screen displays SIM TO PHONE/PHONE TO SIM . If copying to the SIM Card, scroll DOWN to highlight PHONE TO SIM . 5. P[...]

  • Page 30

    30 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Internal calls Y ou can make internal calls and transfer calls between the base and additional handset and any other additional handsets you have registered to the base. Ca[...]

  • Page 31

    Put a caller on hold and call another handset If music on hold is switched on, see page 55 , your caller will hear musical tones while they are on hold. 1. During an external call, press . Y our caller is put on hold. 2. The other handset will ring. If you have more handsets, select the handset number you want to call and press OK . 3. Press to swi[...]

  • Page 32

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 IMPOR T ANT T o use Caller Display you must first subscribe to your network provider’s Caller Display service. A quarterly fee is payable. For more details on B T’s Calling Features, call B T free on 0800 800 150 . When you have missed calls, the missed calls LED flashes and the sc[...]

  • Page 33

    33 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Dial from the Calls list 1. Press CALLS to open the Calls list. 2. Scroll DOWN to the name or number you want. 3. Press to dial. Copy a number to the directory 1. Press CAL[...]

  • Page 34

    34 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Delete the entire Calls list 1. Press CALLS to open the Calls list. 2. Press OPTIONS and scroll DOWN to DELETE ALL CALLS . Press OK . DELETE ALL CALLS? is displayed. 3. Pre[...]

  • Page 35

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 By pressing the button on the handset your B T Diverse 6350 gives you easy access to a range of pre-stored B T Calling F eatures. These are: ■ B T Helpdesk. ■ B T Dir. Enquiries. ■ Call Divert On. ■ Call Divert Off. ■ Check Divert. ■ Call Waiting On. ■ Call Waiting Off. ?[...]

  • Page 36

    Call Diversion services may allow other divert options. Check with your network provider for details. For further information, see the B T Calling Features User Guide supplied when you subscribe to the services of your choice. 36 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline[...]

  • Page 37

    Call Waiting On Call Waiting lets you know if another person is trying to contact you whilst on a call. If a second caller rings you will hear a beep in the handset. Providing you have Caller Display, the screen will show the caller’s details. 1. Press then scroll DOWN to CALL WAITING ON and press . 2. Listen for confirmation of your instructions[...]

  • Page 38

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 SMS stands for Short Messaging Service IMPOR T ANT Y ou must subscribe to your Network Provider’s Caller Display service so that you can use SMS text messaging. A quarterly fee may be payable, please contact your network provider for more details. When you are using SMS text messagin[...]

  • Page 39

    39 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Cost of the fixed line service There is no subscription charge (other than the subscription to Caller Display). Visit the B T .com website (www.bt.com) to find out how much[...]

  • Page 40

    40 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com INSERT TEMPLATE – these are pre-stored messages. Press OK and scroll UP or DOWN to the template phrase you want and press USE . The template is added to your text at the [...]

  • Page 41

    . ,’? !” 1 -() @ /:; s p a c e 0+& _ $£€¥<>=# * Sent messages are stored in the Outbox Y our BT Diverse 6350’s outbox is like a redial list. It holds a copy of the last 5 messages sent. The newest messages replace the oldest messages in the outbox. Saved messages are stored in the Drafts folder If you want to save a message to c[...]

  • Page 42

    42 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Writing tips If you make a mistake, press CLEAR to delete the last character or digit to the left of the cursor. 1. Press LEFT or RIGHT to move the cursor. 2. Press once to[...]

  • Page 43

    When you delete a template it is shown on the screen as EMPTY. Edit SMS templates Y ou can overwrite the existing templates with your own messages, up to 32 characters long. 1. Press MENU , SMS MESSAGES is highlighted, press OK and scroll DOWN to TEMPLATES and press OK . 2. The available templates are displayed. Scroll to the template you want and [...]

  • Page 44

    44 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Read, edit and send draft SMS messages If you have saved a message you have written for sending later, you can view, edit and send it from the Draft Messages box. 1. Press [...]

  • Page 45

    DELETE – press OK then YES to confirm or NO to cancel. DELETE ALL – press OK to delete all messages stored in the Drafts folder. Press YES to confirm or NO to cancel. R eading SMS text messages 1. When you receive a new text message the display shows YOU HAVE NEW . T o read new messages: either press then OK . or open the Inbox by pressing MENU[...]

  • Page 46

    46 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 4. Follow the on-screen prompts to save, write, send or delete the messages. Or press BACK to return to the previous menu level. SMS alert Y our handset will beep when you [...]

  • Page 47

    Adding or changing SMS Service Centre numbers 1. Press MENU , SMS MESSAGES is displayed, press OK and scroll DOWN to SMS SETTINGS and press OK . 2. SERVICE CENTRES is highlighted. Press OK . Service Centre 1 contains the pre-set send number. Service Centre 2 contains the pre-set receive number. Service Centre 3,4 & 5 are available for other num[...]

  • Page 48

    48 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com SMS User Areas Y our BT Diverse 6350 is pre-set to make all text messages available to every user. Y ou can set up to 4 PIN protected user areas for your B T Diverse 6350 s[...]

  • Page 49

    6. Press LEFT or RIGHT to select your sub-address number 0 - 8 . 7. Scroll DOWN to PIN PROTECTION and press LEFT or RIGHT to select ON or OFF . 8. Scroll DOWN to PIN CODE . Enter your PIN if you have changed this from the factory setting of 0000 and PIN protection is set to ON. 9. Press SA VE . The screen shows your named user area. Send a text to [...]

  • Page 50

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Ringer melody and volume (cordless handset only) Y ou can set separate ring melodies for external and internal calls. Each setting has a choice of 5 standard and 10 polyphonic melodies. Select from 5 volume levels plus Off. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press O[...]

  • Page 51

    51 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 3. Press LEFT or RIGHT to select FONT SIZE . Press DOWN . 4. Press LEFT or RIGHT to select the contrast level. 5. Press SA VE . 6. Press to return to standby or BACK to go [...]

  • Page 52

    52 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com The default setting for auto talk is On. Handset beeps on/off (cordless handset only) 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK . 2. Scroll DOWN to KE[...]

  • Page 53

    Select base (cordless handset only) Y ou can register your BT Diverse 6350 handset to up to 4 bases. If your handset has been registered to more than one base you can select which one it uses. 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK . 2. Scroll DOWN to SELECT BASE and press OK . All bases to which the handset is registered a[...]

  • Page 54

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Ringer melody and volume (corded handset only) Choose from 10 standard melodies for external and internal calls and 5 volume levels plus Off. 1. Press MENU then scroll DOWN to BASE SETTINGS and press OK . Display shows RINGER . 2. Press OK . Display shows EXTERNAL . Press LEFT or RIGHT[...]

  • Page 55

    55 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Press OK then LEFT or RIGHT to display TONE or PULSE . 3. Press SA VE to keep the settings displayed. 4. Press to return to standby or BACK to go one step back in the me[...]

  • Page 56

    56 B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 3. Press SA VE to keep the settings displayed. 4. Press to return to standby or BACK to go one step back in the menu. System PIN (Personal Identification Number) Y our Syst[...]

  • Page 57

    Repeater mode Y ou can use a repeater to boost the range and reception of your B T Diverse 6350. A repeater must be registered with t he B T Diverse 6350 and the repeater function must be set to ON. The default setting is off. 1. Press MENU then scroll DOWN to BASE SETTINGS and press OK . Scroll DOWN to REPEATER MODE . 2. Press OK then LEFT or RIGH[...]

  • Page 58

    If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Use the Calendar and Clock functions to: ■ Set up to 10 appointment reminder calls. ■ Set an alarm call. ■ Set the time & date. ■ Select the time to appear in 12hr[...]

  • Page 59

    59 C alendar/Clock If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 6. Enter the time of the appointment and press DOWN . 7. Enter the date of the appointment and press DOWN . 8. Press LEFT or RIGHT to select the melody you [...]

  • Page 60

    60 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 6. Press SAVE to save selections. 7. Press to return to standby or BACK to go one step back in the menu. Time & Date 1. Press MENU then scroll DOWN to CALENDAR/CLOCK and press OK . 2. Scroll DOWN to TIME & DATE and press OK . 3.[...]

  • Page 61

    If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Y ou can operate your BT Diverse 6350 answering machine from: the corded telephone the cordless handset remotely from any external T ouchtone™ telephone. The default setting[...]

  • Page 62

    62 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Operating the answering machine at the base Switch on/off 1. Press . The machine announces On or Off . Loudspeaker volume V olume for message playback ranges from 00 (min) [...]

  • Page 63

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 During playback, press: – pause playback, press again to resume playback. – once to delete the current message. – once to repeat the current message, twice to play the previous message. – play the next message. – stops playback and returns the machine to standby. After playba[...]

  • Page 64

    64 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Scroll DOWN to ANSWER ON/OFF and press OK . Press LEFT or RIGHT to display the setting you want. Press SAVE . Outgoing messages This is the message your callers hear when the answering machine picks up their call. Y our BT Diverse 63[...]

  • Page 65

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Record your own outgoing message An Answer & Record message can be up to 2 minutes long. An Answer Only message can be any length depending on the amount of recording memory available. T o re-instate the pre-recorded message just delete your recorded message. 1. On the handset, pre[...]

  • Page 66

    66 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Scroll DOWN to OUTGOING MESSAGE and press OK . 3. Scroll DOWN to PLAY MESSAGE . Press OK then use UP or DOWN to select ANSWER & RECORD or ANSWER ONLY . 4. Press OK . The outgoing message is played. 5. Press to return to standby o[...]

  • Page 67

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 New message display When you have new answering machine messages your handset screen shows YOU HAVE NEW . 1. Press INBO X to open the list of messages. Scroll down to MESSAGES and press OK and listen to your messages. Quick access to your messages Y ou can view all SMS, Answering Machi[...]

  • Page 68

    68 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com PAUSE – pause the message, then press PLA Y to resume playback. DELETE – to delete the message. UP/DOWN – to adjust the volume. – to hear messages over the handset loudspeaker. 3. When the last message is played, the prompt anno[...]

  • Page 69

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 2. Scroll DOWN to RECORD MEMO and press OK . Speak after the tone. T o end recording, press SA VE . T o cancel recording press . Call screening Y ou can listen while your answering machine takes a call via the handset or the base speaker. This lets you identify the caller and decide wh[...]

  • Page 70

    70 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com caller leaving their message. If you want to talk to your calle r, press on the handset. Recording stops autom atical ly. T o switch call screening off set the volume to 00 . Answering machine settings The Answer Machine settings menu l[...]

  • Page 71

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 5. Scroll DOWN and press LEFT or RIGHT to set the MESSAGE ALERT . 6. Scroll DOWN and enter your 4-digit remote access SECURITY PIN . 7. Press SA VE . 8. Press to return to standby or BACK to go one step back in the menu. Memory full If a caller is leaving a message when the memory beco[...]

  • Page 72

    72 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Remote access Security PIN Y ou can operate your answering machine from any modern phone by calling your B T Diverse 6350 and entering a 4-digit security code. The pre-set code is 0000. Y ou can change this to help prevent unauthorised [...]

  • Page 73

    73 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 new messages. This gives you time to hang up before you are connected, saving you the cost of a call. T o set Answer Delay, see Answering machine settings, page 70 . Operat[...]

  • Page 74

    74 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Answering machine set answer mode. play your outgoing message. record a new outgoing message. switch answering machine off. If you don’t give any instructions for 8 seconds, your B T Diverse 6350 will hang up. B T Diverse 6350 – Iss[...]

  • Page 75

    If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Up to 6 handsets can be registered and operated from the B T Diverse 6350. This allows you to hold internal cal ls even while another handset is making an external call. Each [...]

  • Page 76

    76 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 2. The handset display shows REGISTRATION IN PROGRESS . When the handset is registered it will display the standby screen and will be assigned the next available handset nu[...]

  • Page 77

    77 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Select a base On the handset: 1. Press MENU then scroll DOWN to HANDSET SETTINGS and press OK . Scroll DOWN to SELECT BASE . 2. Press OK . Display shows BASE 2 , BASE 3 etc[...]

  • Page 78

    If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Handset not registering ■ Check that the base is plugged into the mains power and switched on. ■ Check that there are charged batteries in the handset and that they are fi[...]

  • Page 79

    79 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Handset does not ring ■ Check that the batteries are inserted correctly. ■ Check that the handset ringer has not been switched off, see page 50 . Y our caller cannot he[...]

  • Page 80

    80 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Cannot send text ■ Check service centre number is correct including 1470P prefix. Cannot receive text ■ Check service centre number is correct. ■ Ensure you have subscribed to a Caller Display service and that it is active. Y ou c[...]

  • Page 81

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 ■ For other telephone service providers please contact their customer services. General sales enquiries ■ B T Residential lines – call 150. B T Business lines – call 152. ■ For other telephone service providers please contact their customer services. Billing enquiries ■ R e[...]

  • Page 82

    82 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help If you are sending a message from a fixed line phone to another fixed line phone Forces a message you send to be delivered as a voice text even though the recipient may have an SMS enabled phone and usually receives written text. T[...]

  • Page 83

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Help Enter your R emote Access PIN code here: [ /// ] For more information on your Remote Access PIN, see page 72 . For your records Date of purchase: Place of purchase: For guarantee purposes, proof of purchase is required, so please kee p your receipt. Enter your system PIN here: [ /[...]

  • Page 84

    If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 IMPOR T ANT The B T Diverse 6350 corded telephone is designed for making emergency telephone calls when the power fails. However, the B T Diverse 6200 additional cordless hand[...]

  • Page 85

    85 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 ■ Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Cleaning ■ Simply clean the handset and base [...]

  • Page 86

    86 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working[...]

  • Page 87

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Connecting to a switchboard Switchboard compatibility ■ This telephone may be connected to most types of switchboard, however in the event of any difficulties, consult your switchboard Service Provider. Dialling mode ■ Y our BT Diverse 6350 is set to T one dialling. Some switchboar[...]

  • Page 88

    88 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com The equipment is returned to B T or its agent as instructed. This guarantee does not cover any faults or defects caused by acci dent s, m isuse , fa ir w ear and tear, neglect, tampering with the equipment, or any attempt at adj ust men[...]

  • Page 89

    89 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com T echnical information How many telephones can you have? All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The B T Diverse 6350 [...]

  • Page 90

    If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 WARNING The screws supplied to wall mount your B T Diverse 6350 corded telephone will NO T be suitable for all wall types. B T recommends that you seek advice from a building [...]

  • Page 91

    91 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 5. Rotate the handset hook 180º so that it sticks upwards. This holds the handset in place when wall-mounted. 6. Slot the holes on the back of the base over the screw heads and gently pull the phone down to make sure it is securely in [...]

  • Page 92

    92 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Wall mounting your phone B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 2. Insert the wall plugs if necessary then insert screws leaving about 5mm protruding from the wall on which to hang the phone. 3. T ake the mains [...]

  • Page 93

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187[...]

  • Page 94

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187[...]

  • Page 95

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187[...]

  • Page 96

    B T Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in[...]