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BT 3100 manual

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Table of contents for the manual

  • Page 1

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the[...]

  • Page 2

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 Please open this page for an ‘at a glance’ guide to your Synergy 3100[...]

  • Page 3

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 Please open this page for a further ‘at a glance’guide to your Synergy 3100.[...]

  • Page 4

    Vol 1 2 5 8 0 3 6 9 Int en u M cr e c e y S 4 7 D E F W X Y Z T U V P Q R S M N O J K L G H I A B C C a l ls d i a e l R D i g i t a l C l a r i t y d s f r n e a e H R f n o c Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 1 At a glance Menu button Use to access and select the options in the menu, see pages 4-5 . Handset Inter[...]

  • Page 5

    Digital Clarity DECT Page Power/In use Charging Synergy 3100 Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 2 Explanation of the display icons Icon Steady Flashing EXT Exter nal line in use Incoming call INT Inter nal call Inter nal call from another handset In calls list New call received in calls list 3 way conversation in pr[...]

  • Page 6

    Key combination * enter the name enter the telephone number During a call, press the during a call until the required level is r eached. During a call, press to switch on and again to switch of f. enter handset number enter handset number – keep pressing to scroll. – keep pressing to scroll. HANDSET RING VOL to select volume SETUP BASE VOL to s[...]

  • Page 7

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 4 Menu Structure C on t...... Phonebook Setup Add Delete Modifiy Base Vol Base Mel Sel Base Del H/S PIN Code Priority Dial Mode P ABX Default Handset 1.....5 Vo l O ff Melody 1.....5 Base 1.....4 Auto PIN? PIN? On Off Select T one Pulse Recall Recall 1 Recall 2 PBX1 PBX2 Pause PIN?[...]

  • Page 8

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 5 Important. If you make a mistake you can retur n to the previous menu heading by pressing the ✘ button. If you press and hold the ✘ button at any time you will return to the standby screen. After 30 seconds if no buttons are pressed the handset will automatically return to th[...]

  • Page 9

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 6 In this guide At a glance Handset 1 Display icons 2 Quick Guide 3 Menu structure 4 Introduction 7 Unpacking your Synergy 3100 8 For your records 8 Safety information 9 Setting up 10 Plan the location 10 Using the telephone 14 Making and receiving calls 14 C all timer 14 Handsfree[...]

  • Page 10

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 7 Introduction Y our Synergy 3100 has been designed for ease of use and made to the high standards set by BT Please read the instr uctions carefully before use and keep this user guide for future refer ence. DECT By purchasing the Synergy 3100 you now own a product which combines t[...]

  • Page 11

    Digital Clarity DECT Page Power/In use Charging Synergy 3100 Charging 8 Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 Unpacking your Synergy 3100 For your records In addition: If you have purchased the Synergy 3100 T win: One Synergy 3000 handset One Synergy 3000 charger 2 x AAA rechargeable batteries (Ni-MH) One batter y cove[...]

  • Page 12

    9 INTRODUCTION Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the power supply used with the base station is 872260. The item number for the power suppl[...]

  • Page 13

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 10 1 Connect the power supply to the base Plan the location Position your Synergy 3100 within 2 metres of a power socket and phone socket other wise extension cables will be required. Make sure it is at least 1 metre away from other electrical products to avoid inter ference. Do no[...]

  • Page 14

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 11 Before you use your Synergy 3100 for the first time, it is impor tant to have the handset batteries fully charged. The batteries need to charge continuously for at least 16 hours to reach full charge . Place the handset on the base. The red charging light will come on. The hands[...]

  • Page 15

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 12 5 Connect the telephone line cord Battery performance Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries, type: rechargeable Nickel Metal Hydride (Ni-MH); size AAA; capacity 550mAh 1.2v . Using unapproved batteries will invalidate y[...]

  • Page 16

    13 SETTING UP Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 Additionally, if you have purchased the Synergy 3100 T win: 1. Connect the power supply to the charger . Plug the power adaptor into the mains power socket on the underside of the charger . The item code for the power supply used with the charger is 003313. Plug the a[...]

  • Page 17

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 14 Using the telephone Call timer Making and receiving calls T o make an external call Press the T ALK button. Y ou will hear the dial tone and the display will show the EXT symbol. Enter the number you want. The number is dialled automatically . T o switch the handset on and off P[...]

  • Page 18

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 15 During a call: Y ou can adjust the earpiece volume. There are 5 levels to choose from. Press the UP or DOWN button until you reach the requir ed level. This will be shown on the display . eg: EAR VOL 3 . In standby mode: Press the  button. Press the DOWN button until HANDSET [...]

  • Page 19

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 16 Y ou can r edial up to 5 of the last numbers called. They are stored in the redial list. If you have stored a name to go with a number in the phonebook, the name will be displayed instead. See “Name and number Phonebook”, page 17. Redial T o adjust the handsfree volume Whils[...]

  • Page 20

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 17 Press the  button to enter the menu. The display will show PHONEBK , press the  button. The display will show ADD , press the  button. The display shows NAME? Enter the name using the letters on the keypad. Names can be no longer than 8 characters. Entering names: Use t[...]

  • Page 21

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 18 T o dial a name and number from the Phonebook Press the PHONEBOOK button to enter the phonebook. Use the UP or DOWN button to scroll through. Or Enter the first letter of the name you want, e.g. for Tom, press the 8 button to search for names beginning with T . Press the T ALK b[...]

  • Page 22

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 19 T o delete a Phonebook entry Press the  button to enter the menu. The display will show PHONEBK , press the  button. Use the DOWN button to scroll to DELETE and press the  button. Use the UP and DOWN buttons to scroll through to the entr y you want to delete. When you h[...]

  • Page 23

    20 Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 T o page a handset from the base Press the PA G E button on the base. The handset(s) will ring. The display will show INT flashing. To stop paging, press the PAG E button again. Or To stop paging, press any button on the handset. P aging handsets Y ou can page your handset(s) fr[...]

  • Page 24

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 21 Handset settings T o adjust the handset ringer volume There are 5 levels to choose from ( 1-5 ), or you can tur n the ringer of f altogether . Press the  button to enter the menu. Use the DOWN button to scroll to HANDSET and press the  button. Use the DOWN button to scroll[...]

  • Page 25

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 22 T o set the external or internal ringer melody There are 5 melodies to choose from and you have the option to choose a dif ferent melody for exter nal and inter nal calls. (Inter nal calls for when you have more than one handset). Press the  button to enter the menu. Use the [...]

  • Page 26

    Use the DOWN button to scroll to LANGUAGE and press the  button. Use the UP or DOWN button to scroll through the language options. Press the  button to confir m your choice. Y ou will hear a confir mation beep. Press and hold the ✘ button to retur n to the standby scr een. To default back to the English language follow: Press the MENU butto[...]

  • Page 27

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 24 T o adjust the base ringer volume There are 5 levels to choose from ( 1-5 ), or you can tur n the ringer of f altogether . Press the  button to enter the menu. Use the DOWN button to scroll to SETUP and press the  button. The display will show BASE VOL . Press the  butt[...]

  • Page 28

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 25 T o select a base station If a handset is registered to more than one base station, you can select which base your handset will use. For more infor mation on registering your handset to another base, see page 31 . Press the  button to enter the menu. Use the DOWN button to sc[...]

  • Page 29

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 26 The default settings are: Earpiece volume 3 Handset & Base ringer volume 3 Handset & Base melody 1 PIN code 0000 Handset name SYNERGY Handset language ENGLISH Button beeps ON Batter y low indicator beeps ON Out of range war ning beeps ON Auto answer ON Dialling mode DTMF[...]

  • Page 30

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 27 Using Caller Display If you subscribe to a Caller Display Ser vice you can see your caller’s number (provided it is not withheld) on your handset display , as well as the time and date of their call. If you have your caller’s name and number stored in your handset phonebook,[...]

  • Page 31

    28 Synergy 3100 user guide ~ 1st Edition ~ 22nd March ’02 ~ 4457 Press the DOWN button to enter the Calls list. Use the UP or DOWN button to scroll to the number you want to store in the phonebook. Press the  button. The display shows the date and time of the call. Press the  button again, the display shows ADD . Press the  button, the d[...]

  • Page 32

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 29 T o delete all numbers from the Calls list Press the DOWN button to enter the Calls list. Press the ✘ button. The display will show DEL ALL . Press the  button. The display will show EMPTY for 2 seconds. T o delete a number from the Calls list Press the DOWN button to enter[...]

  • Page 33

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 30 If you wish to disconnect the first call press the T ALK button after speaking to the first caller . The handset will then ring. Press the T ALK button again and continue with the second caller . CALL WAITING Note The second caller will only be charged for their call from the mo[...]

  • Page 34

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 31 Up to 5 handsets can be registered and operated from any one Synergy 3100 base. This allows you to make inter nal calls between two handsets while a third is making an exter nal call. Each handset can be registered on up to 4 bases. Each additional handset you purchase must be r[...]

  • Page 35

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 32 T o de-register a Synergy 3000 additional handset from the base Press the  button to enter the menu. Use the DOWN button to scroll to SETUP and press the  button. Use the DOWN button to scroll to DEL HS and press the  button. The display will show PIN? Enter your 4-digi[...]

  • Page 36

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 33 Internal calls If you have multiple handsets registered to the base you can make inter nal calls between handsets. T ransferring calls Y ou can transfer an exter nal call to another handset registered to the base. T o make an internal call to another handset Press the INT button[...]

  • Page 37

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 34 When the handset is answered, press and hold the # button for about 3 seconds. Y ou can now star t your three-way conversation. (If the inter nal handset user does not answer your call, press the INT button to retur n to your exter nal caller). Press the T ALK button to end the [...]

  • Page 38

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 35 Help Do not immerse the batteries in water or throw into a fire, or dispose of with ordinar y domestic r efuse. BT accepts no responsibility for damage caused to your Synergy handset by using any other type of batteries. No display appears. The batteries may be flat or dead. Rec[...]

  • Page 39

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 36 Are you using the cor r ect power adaptor? Synergy 3100 base station power supply is Item Code 872260. Synergy 3000 charger power supply is item code 003313. Cannot adjust an option in the base station. Is someone else making changes via another handset? Have you pressed the [...]

  • Page 40

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 37 General information Y our Synergy 3100 is guaranteed for a period of 12 months from the date of purchase. Subject to the ter ms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the Synergy 3100, or any com[...]

  • Page 41

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 38 How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Y our Synergy 3100 has a REN of 1. A total REN of 4 is allowed, if the tota[...]

  • Page 42

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 39 T o automatically insert a pause after an access code Press the  button. Y ou can also adjust the length of the pause to be inser ted. There are two options available, 3 or 5 seconds to be set to suit the switchboard: Press the  button. Use the DOWN button to scroll to SET[...]

  • Page 43

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 40 Index A dditional handsets 31 Auto talk on/of f 22 B ase ringer volume 22 Base settings default/reset 26 diagram 2 melody 24 PIN number 25 ringer volume 24 select which base station 25 Batteries charging 11 install 11 low war ning 11 per formance 12 replacing 35 Belt clip 12 But[...]

  • Page 44

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 41 Handsfree 16 Help 35 Helpline 12 I nter nal calls 33 K eypad beeps on/of f 21 L anguage 23 Location of product 10 M ake a call 14 Melody base 24 handset 22 Menu str uctur e 4 N ame a handset 22 O n/of f auto-talk 22 handset 14 keypad beeps 21 secrecy 17 P ause – inser t 18, 39[...]

  • Page 45

    42 Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 Accessories and spares For the Synergy 3100 range of telephones Accessories and spares for the Synergy 3100 range of telephones are listed below . All items are available from the Synergy Helpline, please call 08706 058 047 Additional handsets and chargers: In T itanium: Item co[...]

  • Page 46

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 R& TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Decla[...]

  • Page 47

    Synergy 3100 user guide ~ 5th Edition ~ 26th September ’02 ~ 4457 Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing[...]