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BT 500 manual

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The rules should oblige the seller to give the purchaser an operating instrucion of BT 500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of BT 500 should contain:
- informations concerning technical data of BT 500
- name of the manufacturer and a year of construction of the BT 500 item
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 B T VER VE 500 Us e r Gu id e[...]

  • Page 2

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 * Y ou must subscribe to your network provider’ s Caller Display ser vice for this featur e to work. A quarterly fee may be payable. • Slim, elegantly designed digital cordless telephone. • Integrat ed answering machine with 28 minutes digital recor ding time. • 1.5" 4K Colou[...]

  • Page 3

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Y ou must firs t set up your phone bef ore you can use it. This doesn ’t take long and is easy t o do. Just f ollow the simple ins tructions in ‘Getting S tar ted’, on the next few page[...]

  • Page 4

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Set the time and date ..........[...]

  • Page 5

    5 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Sound settings Handset earpiece/speaker volume . . . . . . .29 External call ringer melody and volume . . .29 Int ernal call ringer melody and volume . . .30 Base ringer melody an[...]

  • Page 6

    6 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Caller Display Calls log . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 View and dial from the Calls log . . . . . . . . .57 Copy a Calls log number t o the phonebook[...]

  • Page 7

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com WARNING Do not place your BT V er ve 500 in the bathroom or other humid areas. Handset range The BT V er ve 500 has a range of 300 metres outdoors when there is a clear line of sigh[...]

  • Page 8

    8 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com T alk/Standby time In ideal conditions, fully charged handset batteries should give about 12 hours talk time or 120 hours standby time on a single charge. The base must remain plu[...]

  • Page 9

    9 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 2. Clock Setting is displayed, press OK to select. 3. The current time and date setting is displayed. Enter 2 digits for the hour and 2 f or the minute (e.g. for 2.15pm, enter ,,,[...]

  • Page 10

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 10 Getting to know your phone Earpiece 4K Colour Display Middle Soft Key In standby mode, press to access the phonebook page 20. Left Sof t Key In standby mode, press to access the [...]

  • Page 11

    11 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Getting to know your phone Handset display icons – These are the symbols you will see on your handset’ s screen Antenna and range bars Displayed in standby mode to indicate h[...]

  • Page 12

    12 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Getting to know your phone Standby displa y When in standby mode, the display shows the handset name and number , the RANGE and BA TTER Y symbols, the time and date and the 3 sof[...]

  • Page 13

    13 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Character map The following table shows you wher e each letter and punctuation char acter can be found. This will be helpful when storing a name in the phonebook, see page 21. Na[...]

  • Page 14

    14 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Getting to know your phone Menu map Te x t W rite Inbox Draft Outbox Service Center SMS Center 1 SMS Center 2 Send via C1/C2 Phonebook New Entry View Entry Edit Entry Delete Entr[...]

  • Page 15

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com U sing the phone 15 Switch the handset power on/ off 1. Fr om s tandby mode, press and hold t o switch off . Y ou will hear a long beep and the display will go blank. Or Press and h[...]

  • Page 16

    Receive a call When you receive a call, the phone rings and the icon flashes in the display . T o answer the call: 1. If your handset is on the base and auto talk is on, pick up the handset. Or If your handset is on the base and auto talk is off , pick up the handset and press . Or If your handset is off the base, pr ess . Earpiece/receiver volume [...]

  • Page 17

    17 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Secrecy (mut e) During a call, you can talk to someone nearby without your caller hearing. 1. Press the Secrecy soft key . Mute On appears in the display and your caller cannot h[...]

  • Page 18

    18 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Answer a call in handsfree When the phone rings: 1. Press . The call is transf erred to the loudspeaker . Switch t o handsfree during a call During a call: 1. Press . The call is[...]

  • Page 19

    19 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Copy a number from the redial list to the phonebook 1. Press Redial soft key . The last number called is displayed. 2. Press UP or DOWN t o scroll to the number you want to copy [...]

  • Page 20

    20 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com T o unlock the keypad: 1. Press and hold again. The display will return t o standby . P aging handsets Y ou can alert a handset user that they are wanted or locate a missing hand[...]

  • Page 21

    21 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Stor e a name and number 1. Enter the telephone number you want to stor e using the keypad. 2. Press Option . 3. Use UP or DOWN to scroll to Save to P.Book and press OK . 4. Ente[...]

  • Page 22

    22 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Edit an entry 1. Press . The first phonebook entry is displayed. 2. Use UP or DOWN t o scroll and find the entry you want to edit (or search alphabetically). 3. Press Option then[...]

  • Page 23

    23 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Delete All and press OK . Delete All? is displayed, press OK to confirm or Back to cancel. Phonebook Empty will be displayed and then the display will return t o standby . Copy a[...]

  • Page 24

    24 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Press Option then use UP or DOWN to display Quick Dial and press OK . 4. Enter a quick dial number from 0 to 9 using the k eypad and press OK . 5. Press to exit and ret urn to[...]

  • Page 25

    25 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 4. Press Option soft key then use UP or DOWN to display Copy from SIM and press OK . 5. If your SIM card is security pr otected you will be prompt ed to enter your SIM Card PIN. [...]

  • Page 26

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com W allpaper Y our BT V erve 500 has a choice of 6 wallpaper s for the handset display . 1. Press Menu to open the main menu. 2. Display is displayed, press OK to select. 3. Wallpaper[...]

  • Page 27

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Set the time and date Y ou will need to set the correct time and dat e so that you know when you received answering machine messages or Calls log entries. 1. Press Menu to open the [...]

  • Page 28

    28 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Press DOWN to highlight Alarm Setting and press OK to select. 4. The current alarm time is highlighted, select Edit to enter a new alarm time and press OK . 5. Press DOWN to h[...]

  • Page 29

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Handset earpiece/speaker volume The handset has a choice of 5 earpiece volume levels and 5 loudspeaker (handsfree) volume levels. 1. Press Menu to open the main menu. 2. Use the NA [...]

  • Page 30

    30 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 4. Melody is highlighted, press OK to select. 5. Press UP or DOWN to select the ringer melody you want and press OK . 6. Press DOWN to highlight Volume and press OK . 7. Press LE[...]

  • Page 31

    31 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 7. Press LEFT or RIGH T to select the volume level you requir e and press OK to confirm. 8. Press to exit and ret urn to standby . Base ringer melody and volume The base has a ch[...]

  • Page 32

    32 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Handset tones Y our BT V erve 500 has a selection of handset tones which can each be switched on or off . These tones are: Key tone: sounds a confirmation tone each time a k eypa[...]

  • Page 33

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Handset settings Auto answer With auto answer set to ON, when you receive an incoming call and the handset is in the base, you can pick it up to answer the call. Y ou do not need to[...]

  • Page 34

    34 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Handset Settings is highlighted, press OK . 4. Press UP or DOWN to highlight Register HS . 5. Enter your 4 digit S ys tem PIN code, and press OK . Registering … is displayed[...]

  • Page 35

    35 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Handset Settings is highlighted, press OK . 4. Press UP or DOWN to highlight Dim Mode . 5. Press the right soft key to select either On or Off . 6. Press to exit and ret urn t[...]

  • Page 36

    36 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 1. Press Menu to open the main menu. 2. Use the NA VIGA TION buttons to highlight the symbol and press OK to select. 3. Handset Settings is highlighted, press OK . 4. Press UP or[...]

  • Page 37

    37 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 7. Press or on the other handset to star t monitoring. If the ‘listening’ handset detects any noise it will ring the other handset. Base settings S ys tem PIN code Y our B T [...]

  • Page 38

    38 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com De-register a handset 1. Press Menu to open the main menu. 2. Use the NA VIGA TION butt ons to highlight the symbol and press OK to select. 3. Press DOWN to highlight Base Settin[...]

  • Page 39

    39 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Recall time Recall is used when connected t o cer tain switchboards, for transf erring calls to another extension number , and f or some network ser vices, such as Call W aiting.[...]

  • Page 40

    40 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Y ou may need to change the length of the pause according t o your switchboard. The pause settings (in seconds) ar e 0, 1, 2.5, 3 and 4. 1. Press Menu to open the main menu. 2. U[...]

  • Page 41

    41 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Press DOWN to highlight Base Settings and press OK . 4. Press UP or DOWN to highlight Call Log and press OK . 5. Press UP or DOWN t o highlight either All Call or Missed Call [...]

  • Page 42

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Y our BT V erve 500 can digitally record up to 28 minutes of messages. As well as recor ding incoming messages, you can recor d memos for other users of your B T V er ve 500. Y ou c[...]

  • Page 43

    When the answering machine is off , the message counter will display –– . 43 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Answering machine settings (via the handset) Switch the answering machine ON/OFF With the answering [...]

  • Page 44

    44 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Y ou can change this setting to between 2 and 9 rings or select Automatic for the ‘time saver’ option. 1. Press Menu to open the main menu. 2. Use the NA VIGA TION buttons to[...]

  • Page 45

    45 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 5. Press UP or DOWN to select the setting you require and select OK . 6. Press to exit and ret urn to standby . Time stamp on/off With this setting on, your BT V er ve 500 will s[...]

  • Page 46

    A ✓ will be displayed alongside the chosen setting. 46 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 1. Press Menu to open the main menu. 2. Use the NA VIGA TION buttons to highlight the symbol and press OK to select. 3. Pres[...]

  • Page 47

    Answer and Record The pre-set ‘ Answer and Record’ outgoing message (Outgoing Msg 1), that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, please leave your message after the tone”. Answer Only The pre-set Answer Only outgoing message, wher e caller s hear an announcement but cannot leave a message[...]

  • Page 48

    48 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Check your outgoing message 1. Press Menu to open the main menu. 2. Use the NA VIGA TION butt ons to highlight the symbol and press OK to select. 3. Press UP or DOWN to highlight[...]

  • Page 49

    49 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 3. Press UP or DOWN to highlight Outgoing Message and press OK . 4. Select is displayed, press OK . 5. Press UP or DOWN to select the outgoing message you want and press OK . 6. [...]

  • Page 50

    50 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com At the start of each message, the number of the message is displayed on the message counter and announced together with the day and time the message was received. During playback[...]

  • Page 51

    51 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 2. Use the NA VIGA TION buttons to highlight the symbol and press OK to select. 3. Press DOWN to highlight Record Memo and press OK . 4. Speak your message clearly , close to the[...]

  • Page 52

    52 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Recor d a new outgoing message 1. In standby mode, press and hold . 2. Speak your message clearly close to the base microphone, press t o end recording. Y our message will be pla[...]

  • Page 53

    53 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com In standby mode: • Press and hold to delete all messages. R ecord a memo 1. In standby mode, press and hold . 2. Speak your memo message clearly close t o the base micr ophone,[...]

  • Page 54

    54 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 5. Enter the original 3-digit PIN code and press OK . 6. Enter a new 3-digit PIN code and press OK . 7. Re-enter the new 3-digit PIN code and pr ess OK t o confirm. 8. Press to e[...]

  • Page 55

    55 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Switch your answering machine on r emotely If your answering machine is switched off , but remote contr ol is set to on, you can ring your B T V er ve 500 from another phone and [...]

  • Page 56

    56 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Button Function Play all messages Play new messages Pause playback Resume playback Stop playback Replay curr ent message Skip and play previous message Skip forward and play next[...]

  • Page 57

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com If you have subscribed to a Caller Display Service, you will be able to see your caller’ s number on your handset display (provided it is not withheld) prior to answering the call[...]

  • Page 58

    58 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 2. UP or DOWN to scroll thr ough the lis t. 3. Press or to dial a displayed number . Copy a Calls log number to the phonebook 1. Press DOWN to open the Calls log. The most recent[...]

  • Page 59

    59 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Delete a/ all Calls log number(s) 1. Press DOWN to open the Calls log. The most recent caller’ s number is displayed. 2. Press UP or DOWN to select the number you want to delet[...]

  • Page 60

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com W elcome to the BT text messaging Service on your BT V er ve 500. Y our BT V erve 500 can send and receive text messages from participating mobile networks and compatible landline t[...]

  • Page 61

    61 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Send a text message 1. Press Menu to open the main menu. 2. Use the NA VIGA TION butt on to highlight the icon and select OK . 3. Write is displayed, select OK . 4. U se the k ey[...]

  • Page 62

    62 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Saved messages are stored in the Dr af ts box If you save a message to complete and/or send later it will be stored in the Dr afts box. The Drafts box holds up to 20 messages. If[...]

  • Page 63

    63 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 2. The cursor automatically moves to the right after a couple of seconds. So when the next letter is on the same button as the one you have just entered, wait f or the cursor to [...]

  • Page 64

    64 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 4. The first (newest) message details are highlighted. The caller’ s name (if a phonebook match is found) and number ar e displayed. 5. Press Read to view the message. 6. When [...]

  • Page 65

    65 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com to scroll and display the name/number you want. Pr ess OK to confirm and send. Save to P.Book – to save number to the phonebook. Select OK . Enter a name for the number using t[...]

  • Page 66

    66 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 2. Use the NA VIGA TION button to highlight the icon and select OK . 3. Press UP or DOWN to highlight Draft and press OK . 4. The caller’ s name (if a phonebook match is found)[...]

  • Page 67

    67 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Or Save SMS to keep the message saved in the Dr af ts box. SMS Saved! is displayed. 10 . Press to exit and ret urn to standby . Delete messages stored in the Dr af ts box 1. Pres[...]

  • Page 68

    68 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com R ead, edit, send or delete messages stored in the Outbo x The Outbo x stor es details of the las t X messages you have sent. 1. Press Menu to open the main menu. 2. U se the NA [...]

  • Page 69

    69 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Save SMS – to save the message to the Dr af ts box for sending later . Select OK . Delete – to delete the current message. Select OK . The message is deleted. Delete All – [...]

  • Page 70

    70 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Adding or changing Ser vice Centre numbers 1. Press Menu to open the main menu. 2. Use the NA VIGA TION butt on to highlight the icon and press OK . 3. Press UP or DOWN to highli[...]

  • Page 71

    71 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Select an SMS Center to send/receive from If you enter an additional ‘Send’ and ‘Receive’ number in SMS Center 2, you can select this as the service center you want to us[...]

  • Page 72

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Y ou can use up to 5 GAP compatible handsets with your BT V er ve 500 base to extend your phone system without needing to install extension sockets f or each new phone. Y ou must re[...]

  • Page 73

    73 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com T ransferring calls Y ou can transf er an ex ternal call to another handset r egistered to the B T V er ve 500 base. During your call: 1. Press and hold . Y our external caller w[...]

  • Page 74

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Phone does not work • Have you installed the batter y pack correctly? See page 7-8. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord o[...]

  • Page 75

    75 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com No display • The battery may be flat, dead or incorrectly inser ted. • Rechar ge or replace the batter y pack. icon flashes • Is the handset registered corr ectly to the ba[...]

  • Page 76

    76 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Answering machine messages have the wrong date and time • Have you set the date and time? See page 8. Cannot access your messages from another phone • Have you changed the re[...]

  • Page 77

    77 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT V er ve 500 can interfere with other electrical equipment if it is placed t oo close. It i[...]

  • Page 78

    78 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Cannot receive text • Y ou will not be able to receive t ext messages until you have first sent a message. The fir st message sent registers you with the text service. • More[...]

  • Page 79

    79 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com General sales enquiries • BT R esidential lines – call 150. BT Business lines – call 152. • For non B T line customers, call 0800 800 150 (residential) or 0800 800 152 (b[...]

  • Page 80

    80 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com 5. Press OK . Number is displayed. Enter 00000 and press OK . 6. Send SMS is highlighted, press OK . Message Sending … is displayed, followed by Message Sent . If you ar e send[...]

  • Page 81

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com IMPORTANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made f or access to emergency services. This pr[...]

  • Page 82

    82 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com • Y our product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your pro[...]

  • Page 83

    83 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Guarant ee Y our BT V erve 500 is guaranteed for a period of 12 months from the date of pur chase. Subject to the terms listed below , the guarantee will provide f or the repair [...]

  • Page 84

    84 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com T echnical information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items whi[...]

  • Page 85

    85 V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com Connecting to a switchboar d This product is intended f or use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pu[...]

  • Page 86

    V erve 500 – New Style – Edition 3 – 07.09.06 – 7706 Offices worldwide The services described in this publication ar e subject t o availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s r espective standard conditions of contract. Nothing in this publication f[...]