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BT Freestyle 350 manual

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Table of contents for the manual

  • Page 1

    B T Fr eestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 B T F r ees tyle 3 5 0 U ser Guide[...]

  • Page 2

    Section B T Fr eestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 • Direct or y lets you store up to 100 names and numbers f or easy dialling. • The B T button pr ovides quick access to a r ange of useful ser vices, including SMS text messages, Calls list and BT ser vices such as Helpdesk and Direct or y Enquiries. • Send and receiv[...]

  • Page 3

    Section B T Fr eestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 This U ser Guide pr ovides you with all the inf ormation you need t o get the most from your phone. Bef or e you mak e your fir s t call you will need to set up your phone. F ollow the simple instructions in ‘Getting Star ted’, on the next few pages. Need help? If you h[...]

  • Page 4

    4 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com In this guide Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7[...]

  • Page 5

    Call W aiting on/off/check s tatus . . . . . . . . . . 28 Answer a call waiting call . . . . . . . . . . . . . . . . 28 SMS text messages Subscribe to the SMS ser vice . . . . . . . . . . . . 29 Send/save text messages . . . . . . . . . . . . . . . . 30 R eceiving and reading text messages . . . . . . 30 R eply to a text message . . . . . . . . . .[...]

  • Page 6

    6 In this guide B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Reinstate pr e-recor ded outgoing message . 52 Set answer mode . . . . . . . . . . . . . . . . . . . . . . 53 Set answer delay . . . . . . . . . . . . . .[...]

  • Page 7

    7 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting s tar ted W ARNING Do not place your BT F reestyle 350 in the bathroom or other humid ar eas. Handset range The BT F reestyle 350 has a range of up to 300 metre[...]

  • Page 8

    8 Getting star ted B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Batteries will come inser ted in the batter y compar tment. Pull the plastic tag as instructed to activate the batteries. 3. Place the handset on th[...]

  • Page 9

    9 G etting Started B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Battery per f ormance (continued) The charge capacity of r echargeable batteries will reduce with time as they wear out, giving the handset less talk/s[...]

  • Page 10

    10 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting to know your phone Calls/Scroll up In standby mode, press to open and scroll thr ough the Calls lis t, page 22. In talk mode, press to incr ease the earpiece o[...]

  • Page 11

    11 G etting to know your phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Base Find Press to ring the handset(s), to help you find it if it is missing, page 19. <SKIP Press once to r epeat current message, twic[...]

  • Page 12

    12 Getting to know your phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset display icons Range Steady Indicat es good connection Flashing Connection t o the base is poor or lost Handsfree The loudspeaker is [...]

  • Page 13

    13 G etting to know your phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Pr ess the Menu option button, then use the navigation buttons. Navigating the menus Y our B T Fr ees tyle 350 has an easy to use menu syst[...]

  • Page 14

    14 Getting to know your phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset menus SMS messages W rite message Inbox Outbox SMS settings Handset tones Ringer W arning tones Settings Setup handset Set up base D[...]

  • Page 15

    15 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com U sing the phone Call timer Y our handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a[...]

  • Page 16

    16 Using the phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Earpiece volume During a call, you can adjust the volume of the earpiece. 1. Press or to incr ease or decrease the volume. The display shows the volume[...]

  • Page 17

    17 U sing the phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If the number is stored in the dir ector y and a name/number mat ch is f ound, the name will be displayed instead. Answer a call handsfree 1. When the[...]

  • Page 18

    18 Using the phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Copy a number from the redial list to the dir ec tor y 1. Press . Scroll or through the r edial list to the number you want to copy . 2. Press Opt and [...]

  • Page 19

    19 U sing the phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com The icon will be displayed while the keypad lock is ON. Keypad lock Y ou can lock the k eypad so that it cannot be used accidentally while carr ying i[...]

  • Page 20

    20 Using the phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com U sing the direct or y Y ou can store up t o 100 entries in the director y . Each entr y contains a name and number . Names can be up to 15 charact er [...]

  • Page 21

    21 U sing the phone B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Edit an entry 1. Press and scroll or to the entr y you want to edit. 2. Press Opt , scroll to Edit entry and press OK . 3. Change the number , then pr[...]

  • Page 22

    22 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Calls lis t IMPORT ANT T o use Caller Display and mak e the most of the calls list feature you must first subscribe to your network provider’ s Caller Display ser vi[...]

  • Page 23

    23 C alls list B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com See page 20 for mor e information on entering names. View fur ther call details 1. Press , scroll and to the entr y you want to view and press Opt . 2. Scr[...]

  • Page 24

    24 Calls list B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Delete entire calls list 1. Press to open the calls list. 2. Scroll to Delete list and press OK . 3. Press Ye s to confirm or No to cancel. 4. Press to r et[...]

  • Page 25

    25 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Inf o ser vices If you pref er , you can delete the pre- stored entries and r eplace them with your own numbers. See page 20. New s tor ed numbers can also be added to[...]

  • Page 26

    26 Info services B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com R eplace pre-stored numbers in the BT Ser vices menu 1. Press (or press Menu then OK ). 2. Scroll to BT services and press OK . 3. Scroll and to the entr[...]

  • Page 27

    27 I nf o ser vices B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T 118 500 Direct or y Enquiries/Helpdesk 1. Press (or press Menu then OK ). 2. Scroll to BT services and press OK . 3. Dir enquiries is highlighted.[...]

  • Page 28

    28 Info Services B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Call W aiting Call W aiting lets you know if another person is tr ying to contact you while you are on a call. If a second caller rings you will hear a b[...]

  • Page 29

    29 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com SMS text messages SMS stands for Short Messaging Ser vice IMPORT ANT Y ou mus t subscribe to your Network Provider’ s Caller Display ser vice so that you can use SMS[...]

  • Page 30

    30 SMS text messages B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Send/save text messages 1. Press Menu , scroll lef t to SMS messages menu and press OK. 2. Write message is highlighted. Pr ess OK . 3. The display s[...]

  • Page 31

    31 S MS text messages B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Scroll to Inbox and press OK. 3. Scroll or , if r equired, to the message you want to r ead first and press R ead. 4. Press Back to return t o th[...]

  • Page 32

    32 SMS text messages B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Call the sender’ s phone number 1. Press Menu , scroll lef t to SMS messages menu and press OK. 2. Scroll to Inbox and press OK . 3. Scroll or to t[...]

  • Page 33

    33 S MS text messages B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Press to exit the menu and return to standby at any time. to choose fr om: Send message Press OK to view the phone number , then either OK t o send [...]

  • Page 34

    34 SMS text messages B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com SMS Ser vice Centr e numbers T o send and receive SMS text messages you need the telephone number of your Network’ s SMS Centre. If you accidentall[...]

  • Page 35

    35 S MS text messages B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Select a Send Ser vice Centre number If you have enter ed additional Ser vice Centre numbers, you can choose which send Ser vice centre you want to [...]

  • Page 36

    36 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset settings Handset display Set wallpaper Choose from 8 diff erent wallpaper patterns f or your handset display , or remove the wallpaper . 1. Press Menu . Scroll[...]

  • Page 37

    37 H andset settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Display contr ast 1. Press Menu . Scroll right to Handset displa y menu and press OK . 2. Scroll to Contrast and press OK . 3. Press or to select the[...]

  • Page 38

    38 Handset settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset tones Ringer melody 1. Press Menu . Scroll to Handset tones menu and press OK . 2. Ringer is highlighted. Pr ess OK . 3. Scroll t o Ring melod[...]

  • Page 39

    39 H andset settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com W arning t ones Key beeps Ever y time you press a button on your B T Fr eestyle 350 you hear a beep. Y ou can switch these beeps off . 1. Press Menu [...]

  • Page 40

    40 Handset settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Out of range warning A warning beep will sound when the handset signal is going out of range. 1. Press Menu . Scroll to Handset tones menu and press O[...]

  • Page 41

    41 H andset settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 4. Enter the 4-digit PIN (default = 0000). Press OK. 5. CallMe on is highlighted. Pr ess OK . 6. Enter the full number of the phone where you can be [...]

  • Page 42

    42 Handset settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com R eset settings This will restor e your handset settings to the original, factor y defaults. 1. Press Menu . Scroll to Settings menu and pr ess OK . 2[...]

  • Page 43

    43 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Base settings Ringer volume 1. Press Menu . Scroll to Settings menu and pr ess OK . 2. Scroll to Setup base and press OK . 3. Ringer is highlighted. Pr ess OK . 4. Rin[...]

  • Page 44

    44 Base settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Dial mode Y our B T Fr ees tyle 350 is pre-set to T one (D TMF) dialing. If requir ed, you can change this setting to Pulse dialing. 1. Press Menu . Scro[...]

  • Page 45

    45 B ase settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com PBX access If your switchboar d requires a pause after the access code for an outside line, you can progr am your BT F reestyle 350 to automatically ent[...]

  • Page 46

    46 Base settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com W ARNING Y ou will lose entries s tored in the phonebook, calls list and redial list. Ringer melody and volume will also return t o default settings. 5. [...]

  • Page 47

    47 B ase settings B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Set the date and time 1. Press Menu . Scroll to Settings menu and pr ess OK . 2. Scroll to Date/Time and press OK . 3. Enter the date using the f ormat [...]

  • Page 48

    Answering machine 48 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 Y ou can oper ate your BT F reestyle 350 answering machine from: • the base • the handset • remot ely from any external T ouchtone™ telephone. The default setting f or the answering machine is On. Until you change your outgoing message, your callers wi[...]

  • Page 49

    Oper ating the answering machine from the base Swit ch on/off 1. Press . Pla ying messages 1. Press . During playback: – press once t o repeat current message, twice to play pr evious message. – pr ess t o play nex t message. – press t o delete current message. – press t o s top playback. Adjust volume 1. Press or t o incr ease or decrease [...]

  • Page 50

    During operation via the handset, you will hear prompts that guide you through each step. Oper ating the answering machine from the handset Y ou can use any register ed BT F reestyle 350 handset to switch your answering machine on and off , hear your messages and adjust the answering machine settings. Swit ch on/off 1. Press Menu scr oll t o Answer[...]

  • Page 51

    Answer & R ecord This invites your caller to leave a message. The pre-r ecorded message is, “Hello, your call cannot be tak en at the moment, so please leave your message af ter the tone”. Answer Only This does not allow your caller t o leave a message. The pre-r ecorded message is, “Hello, your call cannot be tak en at the moment, and yo[...]

  • Page 52

    6. Speak your message af ter the announcement. 7. T o s top recor ding, press Save . Y our message is played back. Press Save to stop playback. 8. Press to ret urn to s tandby . Play out going message 1. Press Menu scr oll t o Answer machine menu and pr ess OK . 2. Scroll or to Answer settings and press OK . 3. Scroll or to Outgoing message and pre[...]

  • Page 53

    4. Scroll to Play OGM . Press OK . 5. Scroll or to highlight Answer & record or Answer only press OK . 6. The message is played. During playback, press Del . The pr e- recor ded message is re-instated and played. 7. Press to ret urn to s tandby . Set answer mode Set your machine t o Answer & R ecor d or Answer Only . 1. Press Menu scroll to[...]

  • Page 54

    Set answer delay Answer delay sets the number of rings befor e your BT Fr eestyle 350 answering machine picks up a call. The default setting is 6 rings. Y ou can select an answer delay of 2, 4, 6, 8 rings or Time Saver . Time Saver can save you the cos t of a call when you want to ring in t o find out if you have new messages. Y our answering machi[...]

  • Page 55

    R ecording time Y ou can set the maximum length of each message to 30, 60, 120 seconds or unlimited. The default setting is 60 seconds. 1. Press Menu scroll to Answer machine menu and press OK . 2. Scroll or to Answer settings and press OK . 3. Scroll or t o Recording time and pr ess OK . 4. The current setting is highlighted. Scr oll or to select [...]

  • Page 56

    During playback: St op/Play press Repeat curr ent message press Play previous message press , Delet e curr ent message press Skip f or ward to next message press 3. Press t o s top and ret urn to standby . Delete all old messages Y ou can only delete messages that have been played. Any new , unplayed, messages will not be deleted 1. Press Menu scro[...]

  • Page 57

    R ecord a memo Y ou can recor d a message for other users. It is stored and played back just like a normal message. 1. Press Menu scroll to Answer machine menu and press OK . 2. Scroll or to Record memo and press OK . Recording is displayed and you can begin recor ding your memo. 3. Press Save t o end r ecor ding. Y our recor ding will be played ba[...]

  • Page 58

    Memor y full If a caller is leaving a message when the memor y becomes full your machine will announce, “Memor y full thank you for calling” and hang up. The machine will also automatically set to Answer Only , the base indicator will flash F and the handset display will show Ans machine full . Y ou must delete messages befor e you can receive [...]

  • Page 59

    4. Enter the current 4 digit PIN (default setting = 0000) and press OK . 5. Enter the new PIN and press OK . 6. Enter the new PIN again and press OK . 7. Press to ret urn to s tandby . Oper ating your answering machine from another phone. 1. Dial your phone number . When you hear your outgoing message, press the * butt on. Y ou will hear , “Pleas[...]

  • Page 60

    delete the curr ent message skip forward to the next message set answer mode, follow voice pr ompts play outgoing message recor d a new outgoing message, follow voice pr ompts swit ch answering machine on/off If you don ’t give any instructions for 8 seconds, your B T Fr eestyle 350 will hang up. S wit ch answering machine on remotely If you f or[...]

  • Page 61

    61 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handset and bases Up to 5 handsets can be r egis tered and oper ated from a B T Freestyle 350 base. This allows you to hold int ernal calls even while anoth[...]

  • Page 62

    62 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handsets and bases Select a base If your handset is register ed to more than one base, you can choose the base you want to use. 1. Press Menu . Scroll to Se[...]

  • Page 63

    63 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handsets and bases Internal calls If you have more than one handset r egis ter ed to your base, you can make int ernal calls and transfer calls between hand[...]

  • Page 64

    64 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handsets and bases[...]

  • Page 65

    65 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help Many common problems ar e caused by the telephone and power cables being incorr ectly connected, or the power being switched off . Please check that your B T Free[...]

  • Page 66

    66 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help No display • The batteries may be flat, dead or incorr ectly inser ted. • Rechar ge or replace the batteries. icon flashes • Is the handset register ed corr[...]

  • Page 67

    67 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help P ossible problems with text messaging T ex t messages cannot be sent and screen displays Message Sending Failed • The base station power supply or telephone li[...]

  • Page 68

    68 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help Fur ther help for text queries on B T lines • B T Residential customers – call 151, choose option 2, when prompt ed by the F ault Management Ser vice select o[...]

  • Page 69

    69 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help If you are sending a message from a fix ed line phone and require a status r epor t ✱ 3 # Will allow a status report to be sent back to you when you have sent a[...]

  • Page 70

    70 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Gener al inf ormation IMPORT ANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arr angements should be made for[...]

  • Page 71

    71 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com General inf ormation • If the keypad lock is swit ched on, it is possible to make calls t o the emergency numbers (999/112). • Radio signal transmitt ed between th[...]

  • Page 72

    72 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com General inf ormation For mor e information please contact your local authority or the retailer wher e the product was purchased. Product disposal instruc tions for bus[...]

  • Page 73

    73 B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com General inf ormation Outside of the 12 month guarant ee period: If your product needs r epair af ter the guarantee period has ended, the repair must meet the approval [...]

  • Page 74

    B T Fr ees tyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 Offices worldwide The ser vices described in this publication are subject to availability and may be modified from time to time. Services and equipment are pr ovided subject to British T elecommunications plc’s r espective s tandar d conditions of contr act. Nothing in this pu[...]