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BT 5310 manual

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Table of contents for the manual

  • Page 1

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Us e r G u i d e B T DIVERSE 5310 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and priva[...]

  • Page 2

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Please open this page for an ‘ At a glance’ guide to your BT Diverse 5310.[...]

  • Page 3

    5 1 2 3 4 6 7 8 9 0 abc def ghi jkl mno tuv wxyz pqrs + R ➤ ➤ INT MENU 1 B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 At a glance 1 Microphone Hash/Keyguard Hold down to switch the keypad guard on and of f. Extra Directory Used to store an additional 10 names and numbers. Keypad Red phone Press to end a call, retur n the display to i[...]

  • Page 4

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 2 Base Base underside BT Diverse 5310 Contact points Page/R egistration button Use to register handsets and to page a handset. Power socket T elephone line cord socket[...]

  • Page 5

    B T Div erse Helpline – 08457 908 070 B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 In this guide At a glance 1 Main menu structure 4 Messages 5 Quick guide 6 Quick guide to handset display icons 7 Introduction 8 Unpacking your B T Diverse 5310 8 For your records 8 Safety information 9 Setting up 10 Using the telephone 14 Making and end[...]

  • Page 6

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 4 B T Div erse Helpline – 08457 908 070 Menu structure SMS Write message Incoming Outgoing Settings Service Centres Service Centre 1 - > Service Centre 5 SMS Mailboxes SMS > 1-3 Notify Number Notify Type Missed Calls Select Services Withhold Number For All Calls Call Divert All Calls N[...]

  • Page 7

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 5 B T Div erse Helpline – 08457 908 070 Messages Press to get to your Mailbox and access your text messages, voicemail and Calls list. The following functions are available: Note If your handset is registered to a BT Diverse 5350 answering machine base, you will have additional menu ’ s in[...]

  • Page 8

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 6 B T Div erse Helpline – 08457 908 070 Quick guide to handset settings Switch the handset OFF /ON: Hold down. (default is ON) Switch Keyguard Hold down. on/off Switch handset Hold down. ringer off Make a call or . Redial a number to scroll through the list to dial. Copy a displayed to displ[...]

  • Page 9

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 7 B T Div erse Helpline – 08457 908 070 Quick guide to handset display icons Redial, lists up to the last 10 dialled number. Flashes to indicate new messages (e.g Calls or SMS). F or calling other handsets. Opens the menu. Shows the status of the handset battery. Scroll through the menu. Con[...]

  • Page 10

    5 1 2 3 4 6 7 8 9 0 abc def ghi jkl mn o tuv wxyz p qrs + R ➤ ➤ INT M ENU 1 BT Diverse 5310 B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 8 B T Div erse Helpline – 08457 908 070 Introduction Unpacking your BT Diverse 5310 If anything is missing, please contact your place of purchase immediately . One BT Diverse 5310 base station One[...]

  • Page 11

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 9 B T Div erse Helpline – 08457 908 070 Safety information Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M - G A3 5 - 095130F . For the han[...]

  • Page 12

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 10 B T Div erse Helpline – 08457 908 070 1 Connect the base station Plug the power supply cable into the power socket on the underside of your base. Plan the location Situate your product close enough to the telephone and mains power sockets so that the cables will reach. Make sure it is at [...]

  • Page 13

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 11 B T Div erse Helpline – 08457 908 070 W ARNING Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh.Using inappr opriate batteries will invalidate your guarantee and may da[...]

  • Page 14

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 12 B T Div erse Helpline – 08457 908 070 Out of range? If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘ find ’ the base station again when you come back within range. However , by simply switching the handse[...]

  • Page 15

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 13 B T Div erse Helpline – 08457 908 070 4 Connect the telephone line cord to the base and plug into the wall socket Ensure that each end of the line cor d is fitted into the cor rect socket. Fit the belt clip onto the back of the handset. Y our BT Diverse 5310 is now ready for use. S S l l [...]

  • Page 16

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 14 B T Div erse Helpline – 08457 908 070 T o make an external call Ensure the handset is switched ON. Press the GREEN PHONE button. Y ou will hear the dial tone. Dial the number . Using the telephone Preparatory dialling Enter the phone number first. If you make a mistake press the  C opt[...]

  • Page 17

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 15 B T Div erse Helpline – 08457 908 070 T o receive an external call Press the GREEN PHONE button to answer the call. Or If the handset is on the base, simply lift it up and speak. Y ou do not need to pr ess the GREEN PHONE button. This is called Autotalk. Y ou can switch autotalk of f so y[...]

  • Page 18

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 16 B T Div erse Helpline – 08457 908 070 Note If you need to replace the handset in the base station during a call, for example, because the batter y is flat, hold down the HANDSFREE button. T o switch to handsfree during a call During a call you can switch to handsfree mode: Press the HANDS[...]

  • Page 19

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 17 B T Div erse Helpline – 08457 908 070 USING Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor . Press to switch between capitals and lower case. Press to move the cursor[...]

  • Page 20

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 18 B T Div erse Helpline – 08457 908 070 USING T o dial a number in the directory Press the DIRECTOR Y button. Press the DOWN navigation button to scroll through the names which are listed in alphabetical order . Or Enter the first letter of the name you want, e.g. for Emma, press 3 twice to[...]

  • Page 21

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 19 B T Div erse Helpline – 08457 908 070 USING T o copy an entry to another Diverse 5000 handset Y ou can copy individual director y entries fr om the director y or extra dir ector y to another Diverse 5000 handset that is registered to the same base. Press the DIRECTOR Y or EXTRA DIRECT OR [...]

  • Page 22

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 20 B T Div erse Helpline – 08457 908 070 T o delete an entry Press the DIRECTOR Y button and open the director y . Press the DOWN navigation button to scroll to the entr y you want to delete. Press the MENU options button. Press the DOWN navigation button until the display shows Delete Entry[...]

  • Page 23

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 21 B T Div erse Helpline – 08457 908 070 T o copy numbers shown in the redial list to the directory Press the REDIAL options button. Press the DOWN navigation button to scroll to the number you want to copy . Press the MENU options button. Press the DOWN navigation button until the display s[...]

  • Page 24

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 22 B T Div erse Helpline – 08457 908 070 Paging and internal calls Y ou can aler t handset users that they are wanted, or locate a missing handset. If you have multiple handsets registered to the base you can make inter nal calls between handsets. Press the INT options button. A list of all [...]

  • Page 25

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 23 B T Div erse Helpline – 08457 908 070 T o put an external call on hold while you make an internal call This enables you to ask another handset user a question and then get straight back to your caller . During a call: Press the INT options button to display the list of handsets. Y our cal[...]

  • Page 26

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 24 B T Div erse Helpline – 08457 908 070 T o answer a waiting call during an internal call If you are making an inter nal call and hear the Call W aiting tone you can immediately take the incoming call. Press the MENU button. To accept Call W aiting, press the OK options button. Or To reject[...]

  • Page 27

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 25 B T Div erse Helpline – 08457 908 070 BT CALLING FEA TURES Caller Display and other B T Calling F eatures IMPOR T ANT To use Caller Display and Call W aiting you must first subscribe to the Services from your Network Provider . For more information on BT ’ s Calling Features call BT fre[...]

  • Page 28

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 26 B T Div erse Helpline – 08457 908 070 BT CALLING FEA TURES T o view the Calls list When you have new calls, the icon flashes in the display . Press the ENVEL OPE button. Press the DOWN navigation button until the display shows, e.g. Calls List: 03+07 . In this example, you have received 3[...]

  • Page 29

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 27 B T Div erse Helpline – 08457 908 070 BT CALLING FEA TURES T o copy a number from the Calls list to the director y: Press the MENU options button. Press the DOWN navigation button until the display shows Copy to Directory . Press the OK options button. The number is displayed. Press the O[...]

  • Page 30

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 28 B T Div erse Helpline – 08457 908 070 BT CALLING FEA TURES T o accept a waiting call During a call when you hear the Call W aiting beeps: The number (and name if stored in the director y) of the second caller will appear on the display . Press the MENU options button. Display shows Accept[...]

  • Page 31

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 29 B T Div erse Helpline – 08457 908 070 BT CALLING FEA TURES T o switch Call Waiting on/off Y ou can choose whether to have your Call W aiting ser vice switched on or of f depending on what you are doing i.e. if you are using the Inter net via your PC and do not want Call W aiting to inter [...]

  • Page 32

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 30 B T Div erse Helpline – 08457 908 070 BT CALLING FEA TURES T o set Call Divert Y ou can diver t all incoming calls to another number where you can be reached. Y ou can diver t calls: • All calls – calls are put straight through to the number you have set. • No answer – calls are f[...]

  • Page 33

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 31 B T Div erse Helpline – 08457 908 070 ADDITIONAL FEATURES T o set one-touch access to your messages Press the MENU options button. Press the DOWN navigation button until the display shows Voice Mail . Press the OK options button. The display shows Set Key 1 . Press the OK options button. [...]

  • Page 34

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 32 B T Div erse Helpline – 08457 908 070 ADDITIONAL FEATURES Press and hold down the 1 button or access your network mailbox via the button. When set up it will take you into your message ser vice. If during the set up you entered your security PIN as well as the telephone number you will be[...]

  • Page 35

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 33 B T Div erse Helpline – 08457 908 070 HANDSET SETTINGS T o change the earpiece volume and handsfree volume Y ou can choose fr om: • 3 earpiece volume levels • 5 handsfree loudspeaker volume levels. Press the MENU options button. Press the DOWN navigation button until the display shows[...]

  • Page 36

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 34 B T Div erse Helpline – 08457 908 070 HANDSET SETTINGS Press the LEFT or RIGHT navigation button to set the ringer level you want. Press the OK options button. Press the DOWN navigation button to select the ringer melody . Press the OK options button. Select whether external calls or inte[...]

  • Page 37

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 35 B T Div erse Helpline – 08457 908 070 Alarm clock Y ou can use your handset as an alar m clock. Y ou must set the date and time before the alar m will work. The alarm will ring daily until the setting is tur ned of f. T o set the alarm Press the ALARM CL OCK options button. Display shows [...]

  • Page 38

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 36 B T Div erse Helpline – 08457 908 070 Appointment call Y ou can use your handset to r emind yourself of an appointment. Y ou can set the time and date of the appointment and enter a name for it. The alar m will ring on the time and date you have set. T o set the appointment call Press the[...]

  • Page 39

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 37 B T Div erse Helpline – 08457 908 070 T o stop the appointment call alarm ringing When the alar m goes of f it sounds like an incoming call and lasts for about 30 seconds. The display will also flash the name of the appointment. Press the OK options button to switch the alar m of f. T o c[...]

  • Page 40

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 38 B T Div erse Helpline – 08457 908 070 T o switch auto talk on or off When you receive a call, you can answer it simply by lifting the handset of f the base station. This is called auto-talk. When you switch auto-talk of f, you answer all calls by pressing the GREEN PHONE button. Press the[...]

  • Page 41

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 39 B T Div erse Helpline – 08457 908 070 T o give a handset a name rather than a number The handsets when registered are assigned numbers e.g. INT 1 . Y ou can give the handset a name instead of a number to match the user or location, e.g. Anne or Office . The name can be up to 10 characters[...]

  • Page 42

    T o switch walk and talk mode on and off To switch walk and talk on: Press the MENU options button. Press the DOWN navigation button until the display shows Additional Features . Press the OK options button. Display shows Room Monitor . Press the DOWN navigation button until the display shows Walk and Talk . Press the OK options button. Y ou will h[...]

  • Page 43

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 41 B T Div erse Helpline – 08457 908 070 T o use walk and talk To call a handset: When you have switched walk and talk mode on for at least two handsets as shown on page 40 : Press the GREEN PHONE button. Display will show Walk and Talk Call to all All handsets that are in walk and talk mode[...]

  • Page 44

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 42 B T Div erse Helpline – 08457 908 070 T o enter an external or internal number for your room monitor call Press the MENU options button. Press the DOWN navigation button until the display shows Additional Features . Press the OK options button. Display shows Room Monitor . Press the OK op[...]

  • Page 45

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 43 B T Div erse Helpline – 08457 908 070 T o switch the room monitor off from another phone When you are called by the room monitor you can switch of f the r oom monitor from that phone. Answer the call. Press the 9 and # button. The room monitor will be switched of f. T o switch the room mo[...]

  • Page 46

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 44 B T Div erse Helpline – 08457 908 070 Base station settings Press the OK options button to save the new PIN. Press the RED PHONE button until you reach the idle display . T o change the base station PIN Press the MENU options button. Press the DOWN navigation button until the display show[...]

  • Page 47

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 45 B T Div erse Helpline – 08457 908 070 BASE SETTINGS The settings after a reset will be: Calls list deleted Handset names INT 1- INT 6 Dialling mode tone Flash time 100ms Prefix deleted Pause after prefix 3secs SMS provider Pre-set number number switched on SMS incoming and outgoing lists [...]

  • Page 48

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 46 B T Div erse Helpline – 08457 908 070 ADDITIONAL HANDSETS Using additional handsets and bases Registering additional handsets If you purchase new handsets to use with your cur rent BT Diverse 5310, they will not be pre-register ed to a base station. Y ou will need to do this befor e you c[...]

  • Page 49

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 47 B T Div erse Helpline – 08457 908 070 ADDITIONAL HANDSETS If the base station is a BT Diverse 5310 or 5350 base press the PA G E button for approximately three seconds. After approximately one minute the handset will display its inter nal number . The handset is now registered and the han[...]

  • Page 50

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 48 B T Div erse Helpline – 08457 908 070 ADDITIONAL HANDSETS T o de-register a handset Press the INT navigation button to display the list of inter nal handsets register ed to the base. Press the UP or DOWN navigation button t o select the handset you want to de-register . Press the MENU opt[...]

  • Page 51

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 49 B T Div erse Helpline – 08457 908 070 HELP Help T r y these solutions to the most common pr oblems. Problem Possible cause Solution Handset not registering. The base is not powered. Make sure that the power supply There are no batteries in the is plugged in at the base and handset. switch[...]

  • Page 52

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 50 B T Div erse Helpline – 08457 908 070 HELP Handset does not ring. The handset ringer may be Hold down ✱ to switch the ringer switched off. back on . The incoming caller’s number is The caller’s number has been Caller has to allow their number to not displayed even though you withhel[...]

  • Page 53

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 51 B T Div erse Helpline – 08457 908 070 GENERAL INFORMATION General information Within the 12-month guarantee period: If you experience dif ficulty using the product, prior to retur ning your product, please read the Help section beginning on page 49, or contact the BT Diverse Helpline on 0[...]

  • Page 54

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 52 B T Div erse Helpline – 08457 908 070 GENERAL INFORMATION Switchboard compatibility Generally this telephone may be connected to switchboards. In the event of any dif ficulties please consult your switchboard Ser vice Pr ovider . T echnical information How many telephones can you have on [...]

  • Page 55

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 53 B T Div erse Helpline – 08457 908 070 GENERAL INFORMATION T o set the recall time Y ou need only adjust this setting if your switchboard r equires a dif fer ent recall time to the pre-set recall time of 100ms. Press the MENU options button. Press the DOWN navigation button until the displ[...]

  • Page 56

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 54 B T Div erse Helpline – 08457 908 070 Note If you want to inser t a pause into a telephone number you are storing in your director y, star t storing the number (see page 16) and where a pause is needed press and hold the RECALL button, the pause is added and stored with the number . T o s[...]

  • Page 57

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 55 B T Div erse Helpline – 08457 908 070 A dditional handset and bases 46 Alar m clock 35 Appointment call 36 Auto talk on/of f 38 B ase station PIN 44 Base station reset 44 Batteries charging 12 installing 11 per for mance 12 replacing 12 war ning beeps 12 Beeps and tones 37 Belt clip 13 C [...]

  • Page 58

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 56 B T Div erse Helpline – 08457 908 070 delete all entries 20 delete an entr y 20 dial a number 18 edit an entr y 19 extra director y 21 store name and number 16 view an entr y 18 VIP ringing 18 Display icons 7 E arpiece volume 33 Ending calls 14 Exter nal calls 14 Extra director y 21 G uar[...]

  • Page 59

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 57 B T Div erse Helpline – 08457 908 070 S afety infor mation 9 Secrecy 22 Setting up 10 Switchboard compatibility 52 T echnical infor mation 52 Telephone line cord 13 T ime – set 13 Tone dialling 53 T ransfer ring calls 23 V IP ringing 18 V oice Mail 31 retrieve messages 32 set one-touch [...]

  • Page 60

    B T Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contr[...]