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A good user manual
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Table of contents for the manual
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Page 1
Div erse 3 0 1 0 Executiv e User Guide Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509 Digital Cordless T elephone This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue p[...]
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Page 2
R INT 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ # ✱ 0 Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509 For your records Date of purchase: Place of purchase: Serial number: Purchase price: For war ranty purposes, pr oof of purchase is requir ed, so please keep your receipt. See pages 27-28 for more infor mation about you[...]
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Page 3
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Executive. Diverse 3010 Exec - Foldout 2 22/3/01 11:58 am Page 2[...]
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Page 4
At a glance Display Directory Enables speed dialling of numbers stored in the memor y . Option buttons Lets you select from the menu options on the display . Menu button For entering menu lists. Handsfree To hold a conversation over the loudspeaker . Green phone For making and answering calls Key lock Lets you lock (and unlock) the keypad to preven[...]
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Page 5
Handset display symbols Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 The following symbols can appear in the display . ➜ Up/Down. Left/Right. Mailbox function. e.g. new entr y in the caller list. Delete character . Out of range. Sets up dif ferent menu options. Inter nal dialling. Redialling number . Confirmation. End functi[...]
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Page 6
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 Function Key combination Activate/deactivate the handset Hold down for 1 second Activate/deactivate keypad protection Hold down for 1 second Answer a call Make an external call Redial a number and Save a number in the New Entr y Name directory Dial a number from the directory First [...]
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Page 7
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 3 At a glance 1 Introducing the Diverse 3010 Executive 4 Building up a phone system 4 Safety information 5 Setting up 6 Using your Diverse 3010 Executive 10 Switching on/off and locking the keypad 10 Making and receiving calls 11 Handsfree talking 12 Secrecy 12 P aging and making ca[...]
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Page 8
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 4 Introducing the Div erse 3010 Executive Please read the instr uctions carefully before use and retain this user guide for future refer ence. This guide covers the basic features of the Diverse 3010 Executive. Building up a phone system Y ou can add fur ther handsets to build up an[...]
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Page 9
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 5 Safety information Approved rechargeable batteries Nickel-Cadmium (NiCd) Sanyo N-3U (700 mAh) GP GP60AAKC (600 mAh) V ar ta 751RS (700 mAh) Mobile Power 700 (700 mAh) Panasonic 600 DT (600 mAh) Nickel-Metal Hydride (NiMH) Sanyo H-3 U (1500 mAh) GP GP130 AA HC (1300 mAh) GP GP150 A[...]
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Page 10
S etting up Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 6 Red socket Follow these steps to get your Diverse 3010 Executive ready for use Note Plan where you will put your Diverse 3010 Executive. It should be within two metres of a power socket and the phone socket. 1 Connect the power cable Plug the power cable into the power[...]
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Page 11
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 7 Place the handset on the base. When charging, the batter y level symbol shown on the display flashes. 4 Fit the handset belt clip Fit the belt clip onto the back of the handset. 5 Charge the handset batteries When char ging for the first time, we recommend that you let the batteri[...]
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Page 12
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 8 Note If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘ find ’ the base station again when you come back within range. However , by simply switching the handset OFF for a moment, then ON again, it w[...]
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Page 13
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 9 7 Plug your Diverse 3010 Executive into the phone socket 8 Please remove the protective film from the display SETTING UP Dark blue socket 6 Connect the telephone line cord to the Diverse 3010 Executive base station Ensure that this is fitted cor rectly into the right socket. Helpl[...]
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Page 14
Display Option buttons Power Menu button T alk (Green phone) Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 10 Using your Diverse 3010 Executiv e End Call Directory Handsfree (Red phone) Y our Diverse 3010 Executive of fers a menu driven display . Y ou enter menu lists by pressing the MENU button. The OPTION buttons below the sc[...]
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Page 15
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 11 Caller Display/Call Waiting The Diverse 3010 Executive can let you know who ’ s calling before you answer the telephone. W ith BT ’ s Caller Display and Call W aiting ser vices, your Diverse base station receives caller infor mation which is transmitted over the BT network, f[...]
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Page 16
T o answer a call in handsfree mode Press HANDSFREE when the phone rings. Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 12 Handsfree talking Using your phone handsfree Y ou can make and r eceive calls without lifting the handset by pressing the HANDSFREE button . This lets you keep your hands free, for example to take notes. It[...]
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Page 17
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 13 T o redial one of the last five numbers The last five numbers dialled are saved. Press the REDIAL button. Press the DOWN button to highlight the number you want to redial. Press the GREEN PHONE button to dial. T o delete a redial number Press the REDIAL button. Press the DOWN but[...]
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Page 18
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 14 T o make an internal intercom call Press the INT button. Y our handset inter nal number is displayed. Press the inter nal handset number you wish to call e.g. 2 or press the CALL ALL button to call all handsets. If calling all handsets, you can talk to the first handset that answ[...]
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Page 19
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 15 T o transfer an external call between handsets If you are in conversation with an outside caller and want to transfer the call to another handset. Press the INT button. Press the number of the inter nal handset you wish to call e.g. 2 . When the call is answered, press the RED PH[...]
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Page 20
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 16 Entering names and numbers There are thr ee lines in your display for entering infor mation. 1st line for the name (maximum 16 characters) 2nd and 3rd line for the number (maximum 32 characters). Controlling the cursor LEFT /RIGHT ar rows ar e used to move the cursor to the right[...]
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Page 21
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 17 T o change an entry in the directory Press the DIRECTOR Y button. Press the UP /DOWN ar rows to scroll to the entr y you want or find the required name by using the keypad to enter the first letter of the name. Press the MORE OPTIONS button. Press the DOWN ar r ow to highlight Ed[...]
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Page 22
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 18 T o view an entry in the directory Press the DIRECTOR Y button. Press the UP /DOWN ar rows to scroll to the entr y you want or find the required name by using the keypad to enter the first letter of the name. Press the MORE OPTIONS button. Press the DOWN ar r ow to highlight Disp[...]
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Page 23
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 19 T o copy a directory from one Executive handset to another Y ou can copy the entir e director y to another handset to avoid having to input the same entries twice. Using the handset with the director y you wish to copy (e.g. handset 1). Press the DIRECTOR Y button. Press the MORE[...]
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Page 24
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 20 T o delete all names and numbers in the directory Press the DIRECTOR Y button. Press the MORE OPTIONS button. Press the DOWN ar r ow to highlight Delete List. Press the OK button. Enter the PIN number of the handset (original setting 0000 ). Press the OK button. The display shows[...]
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Page 25
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 21 T o copy a redial number to the Directory Press the REDIAL button. Press the DOWN button to highlight the number you want. Press the MORE OPTIONS button. Press the DOWN button to highlight Copy to Dir . Press the OK button. Enter a name for the number (see page 16). Press the MOR[...]
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Page 26
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 22 BT’s Caller Display and Call Waiting If you subscribe to Caller Display you can see who is calling you (on your handset display). If you are on a call and you also subscribe to a Call W aiting ser vice, the second incoming call number will appear on the handset display and you [...]
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Page 27
Information displayed via other UK networks If you are connected to a dif ferent network, you will first have to subscribe to that network's Caller Display and Call W aiting ser vice. Call your network provider for more infor mation. Using the Executive handset When the phone rings, your caller ’ s number is displayed. If the caller has with[...]
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Page 28
UNANSWERED CALLS SETTING Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 Indicates the number of times a call was received fr om the same telephone number . 0 1.1 1. 0 5 : 1 5 P M 1234567890 (0 3) 24 W ARNING Changing your calls list from one setting to the other will automatically delete any entries in the current calls list. T [...]
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Page 29
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 25 T o copy a number from the calls list to the directory Press the button beneath the in the display to enter the calls list, or press the INT , SET and 2 buttons. Scroll to the number you wish to copy . Press the MORE OPTIONS button. Press the DOWN button to highlight Copy to Dir [...]
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Page 30
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 26 T o delete the whole calls list All entries are deleted. Press the INT button. Press the SET button. Press the 3 button. Press the # button. Press the OK button. Enter the base PIN number (original setting 0000 ). Press the OK button. Press the 1 button. Press the OK button. Y ou[...]
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Page 31
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 27 Base station and handset PIN As a digital phone system, your Diverse 3010 Executive provides excellent security against others ‘ listening in ’ to your calls. Y ou can also pr event unauthorised use of the handset(s). To do this you need to know the PIN numbers. The standard [...]
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Page 32
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 28 Note Y ou can press the RED PHONE button at any time during these steps to quit the procedure. T o change the handset PIN (personal identification number) The PIN on your handset protects functions and settings from unauthorised access. A handset PIN is necessar y in order to: ?[...]
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Page 33
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 29 Press the 3 button. Handset Restriction set. Press the 0 button. Press the OK button. Enter the base station PIN (original setting 0000 ). Press the OK button. Display shows the numbers of all handsets registered to the base station (e.g. 1-6 ). Enter the number of the handset yo[...]
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Page 34
Display shows: Press the UP /DOWN ar rows if necessar y to scroll to the location you want (ie. 1-4 ). Press the OK button. Enter the additional emergency number you want. Press the DELETE button to delete digits. Press the OK button to confir m. Press the RED PHONE button to retur n to standby . 999 and additional emergency ser vices numbers are n[...]
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Page 35
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 31 01 1 _ _ _ Blank (or previously stored numbers. Memory location (1-5). Function number entered pr eviously . C a l l R e stri c ti o n Call barring and Call enabling Y ou can bar specific numbers, e.g. all inter national calls by bar ring the inter national dial code 00. Enabling[...]
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Page 36
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 32 Note The barred or enabled numbers must be switched on before you can use this. T o switch call barring/call enabling on and off Once you have set the numbers you want, you can then switch call bar ring/ enabling on or of f at any time (see below). Y ou can do this from any hands[...]
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Page 37
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 33 Additional features Handset settings quick guide The handset settings menu allows you to change: • Ringer volume The handset ringer has 5 volume settings. • Ringer melody The handset ringer has a choice of 10 melodies. Beeps Y ou can switch specific beeps on or of f. When of [...]
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Page 38
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 34 Quick Reference Handset Display Follow these easy steps to change your handset settings. Settings Base Settings Base User Option Hset User Option Room Monitor Set Service Set Up Main Menu Sound Settings Security Auto Talk Language Default Reset Settings Ringer Volume Ringer Melod[...]
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Page 39
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 35 Base station settings T o adjust the ringer volume in the base station There are seven levels: 0 = of f, 6 = high. (Default setting is 6.) Press the INT button. Press the SET button Press the 0 button. Press the 5 button. Press the OK button. Display shows the volume level set. R[...]
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Page 40
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 36 Using the Room Monitor If you have at least two handsets registered to your base station, you can leave one handset in a room in or der to monitor the noise level. The handset you leave in the room is noise activated and you can adjust its level of sensitivity to the noise. If th[...]
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Page 41
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 37 T o adjust the sensitivity of the room monitor There are thr ee levels. 1 = most sensitive 3 = least sensitive. Press the MENU button. Press the DOWN ar r ow to highlight Set Level . Press the OK button. Press the LEFT or RIGHT ar r ows to select the level you want. Press the OK [...]
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Page 42
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 38 T o reset your Diverse 3010 Executive base station to the original settings Press the INT button. Press the SET button. Press the 3 button then press the # buttons. Press the OK button. Enter the base station PIN (original setting 0000 ). Press the OK button. Press the 0 button. [...]
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Page 43
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 39 Call allocation If you have registered additional handsets with your Diverse 3010 Executive base station you can specify the way you wish the phones to ring. Group ringing Y our Diverse 3010 Executive will ring all handsets registered to its base whenever there is an incoming cal[...]
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Page 44
T o change the language of the display Y ou can have the display in English, French, Ger man, Italian, Spanish, Por tuguese or Dutch. The default setting is English. Press the MENU button. Settings is highlighted. Press the OK button. Press the DOWN button to display Language . Press the OK button. Press the UP or DOWN button to highlight the langu[...]
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Page 45
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 41 Press the UP and DOWN ar r ows until one of these words ar e highlighted: – Einstellingen – Reglages – Impostazion – Ajuste – Instellingen – Programg ô es Press OK . Press the UP and DOWN ar r ows until one of the following words appear highlighted. – Sprache – L[...]
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Page 46
Registering a new Diverse 3000 handset with the base station Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 42 Don ’ t forget that your Diverse 3010 Executive handset is already register ed. Up to six handsets can be registered and operated from the Diverse 3010 Executive base station. The system allows you to make inter nal i[...]
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Page 47
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 43 T o de-register a handset A de-registered handset cannot be used to make calls at this base station, e.g. to protect against unauthorised use. Press the INT button. Press the SET button. Press the 3 button. Press the 6 button. Press the OK button. Display shows De-Register Hset .[...]
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Page 48
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 44 Using multiple base stations and handsets When the handset has been registered at two or more base stations (see ‘ To register a handset ’ page 42), you can choose between three options: Y ou can use up to six handsets on each Diverse base station and up to four base stations[...]
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Page 49
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 45 T o set the Diverse 3010 Executive to select the strongest base station signal Once you have registered your Diverse 3010 Executive to additional base stations, you can also set it to log on to the strongest base station signal automatically . Press the MENU button. Press the DOW[...]
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Page 50
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 46 T o change the base station name Y ou can r ename the preset base station names which appear on your screen. This lets your display per manently show a more meaningful name for your base station, for example, Kitchen , Study , Office . Press the MENU button. Press the DOWN ar r o[...]
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Page 51
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 47 Using your Diverse 30 1 0 Executiv e with a switchboard Y our Diverse 3010 Executive can be connected to compatible switchboards. If in doubt please contact your switchboard supplier . Setting to T one or Pulse dialling Y our Diverse 3010 Executive is pr eset to TONE dialling –[...]
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Page 52
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 48 T o insert an access code This means the access code will be automatically dialled before any number stored in the Caller Display calls list. Press the INT button. Press the SET button. Press the 4 button then press the 0 button. Press the OK button. Enter the base station PIN (o[...]
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Page 53
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 49 T o set the access pause Y ou can change the length of an inser ted pause before the dial tone commences. The standard setting is for a thr ee second pause. Press the INT button. Press the SET button. Press the 4 button then press the 1 button. Press the OK button. Enter the base[...]
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Page 54
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 50 General information GENERAL INFORMATION Guarantee Y our Diverse 3010 Executive is guaranteed for a period of 12 months from the date of purchase. Subject to the ter ms listed below the guarantee will provide for the repair of, or at BT ’ s or its agent ’ s discretion the opti[...]
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Page 55
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 51 T echnical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 3010 Executive has a REN of 1. Any other i[...]
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Page 56
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 52 Help Y our Diverse 3010 Executive has been designed to be easy to use. If you should experience a problem, please check the following points. Emergency calls The emergency ser vices can be contacted in the UK by dialling 999 , or 112 in any countr y that is a member of the Europe[...]
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Page 57
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 53 The base station or handset does not ring The ringer volume may be set too low , or switched of f at the base station. T o adjust the ringer volume at the handset or base station, see pages 33-34 or 35 respectively . Is the telephone line cord connected cor r ectly? See pages 6 a[...]
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Page 58
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 54 When connected to a switchboard Y ou can’t get a connection or you get the wrong connection after speed dialling Check you have selected the cor r ect dialling mode. See page 47. Have you entered a pause after the access code? See page 49. Note If you are still experiencing dif[...]
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Page 59
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 55 Index A daptor 6 Additional features 33-41 Approval 54 At a glance 1 Autotalk 11, 34 B ase station change name 46 change PIN 27 fixed base selection 45 melody 35 music on hold on/of f 35 reset 38 ringer volume 35 set strongest signal 45 Batteries approved 5 charging 7 installing [...]
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Page 60
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 56 De-register handset 43 Director y add a name and number 16 bar r ed/enabled numbers 31 change an entr y 17 check memor y 20 copy an entr y 18 copy director y 19 copy redial number to 21 delete a character 17 delete all names and numbers 20 delete an entr y 19 dial stored number 1[...]
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Page 61
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 57 delete 13 last number 13 memor y 21 one of last five numbers 13 Registering 42 REN (Ringer Equivalence Number) 50 Reset base station to original settings 38 handset to original settings 38 Retur ning your Diverse 3010 Executive 50 Room monitor adjust sensitivity 37 on/of f 37 set[...]
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Page 62
Diverse 3010 Executive – Edition 4 – 22 November ’ 00 - 3509 Offices worldwide The Telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are pr ovided subject to British Telecommunications plc ’ s respective standard conditions of contract. Nothi[...]