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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT RESPONSE75, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT RESPONSE75 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT RESPONSE75. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT RESPONSE75 should contain:
- informations concerning technical data of BT RESPONSE75
- name of the manufacturer and a year of construction of the BT RESPONSE75 item
- rules of operation, control and maintenance of the BT RESPONSE75 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT RESPONSE75 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT RESPONSE75, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT RESPONSE75.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT RESPONSE75 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Response 75 – Edition 7 – 26th October ’00 – 3370 User Guide Digital Answering Machine R esponse 75 Plus This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.[...]
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Page 2
Response 75 – Edition 7 – 26th October ’00 – 3370 Please open this page for an ‘at a glance’ guide to your Response 75[...]
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Page 3
Message Counter Indicates when the machine is on or of f, how many messages have been left or when the memor y is full. Battery Low Lights up if the batter y is not installed or the back-up batter y needs replacing. Ans. Mode Lets you change answer mode to Answer Only so callers are unable to leave messages. Microphone For recording your outgoing m[...]
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Page 4
2 K ey featur es Response 75 – Edition 7 – 26th October ’00 – 3370 36 minutes recording capacity Of fers the benefits of digital recor ding. V oice prompts Helps you to follow instr uctions more easily . VIP feature Sets your answering machine to answer calls silently but allows designated callers to aler t you with a beep tone. Call return[...]
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Page 5
3 In this guide Response 75 – Edition 7 – 26th October ’00 – 3370 At a glance 1 K ey features 2 Introduction 4 S etting up 5 Safety instructions 8 Using your Response 75 9 Answering machine controls 9 Outgoing message 11 Receiving messages 13 Audible message alert 14 C all screening 15 VIP feature 15 1471 feature 16 Remote access 18 Y our s[...]
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Page 6
Response 75 – Edition 7 – 26th October ’00 – 3370 4 For your records For war ranty purposes, pr oof of purchase is requir ed, so please keep your receipt. Keep a reference of your Remote access Security Code here: See ‘Remote Access’ , page 18. Date of purchase: Place of purchase: Serial number (on the underside of the unit): Purchase p[...]
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Page 7
The display will flash for 38 seconds. It will then show the nor mal ‘no messages’ display . The display will flash slowly until any button is pressed. 3 Plug the adaptor into a mains power socket Response 75 – Edition 7 – 26th October ’00 – 3370 5 Set ting up Follow these steps to set up your Response 75 ready for use Plan the location[...]
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Page 8
Response 75 – Edition 7 – 26th October ’00 – 3370 6 Before inser ting the back-up batter y you must ensure that your unit is connected to the mains power . The back-up batter y (9V alkaline not supplied) ensures that all settings and messages are saved for up to six hours in the event of a power cut. If the back-up batter y r uns out, or no[...]
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Page 9
7 Response 75 – Edition 7 – 26th October ’00 – 3370 Use the template on page 27 to drill holes in the wall. Leave a small gap between the screw heads and the wall. Place your Response 75 over the screw heads and slide down. WALL WALL PLUG SCREW 72 mm 7 Wall mounting your Response 75 72 mm[...]
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Page 10
Response 75 – Edition 7 – 26th October ’00 – 3370 8 Sa fet y instruc tions • Simply clean your Response 75 with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this may damage the product. Never use a dr y cloth as this may cause static shock. • Only use the power supply included with the product. Using an u[...]
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Page 11
Response 75 – Edition 7 – 26th October ’00 – 3370 9 Using y our R esponse 75 Y ou can switch your answering machine on and of f or set it to Answer Only mode so callers are unable to leave messages. Press buttons in the order shown To switch the answering machine on or of f: Press the Answer on/ off button. Y ou will hear “ Answer on ” [...]
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Page 12
Response 75 – Edition 7 – 26th October ’00 – 3370 10 Press and hold down the Time button, your Response 75 announces the cur r ent hour setting. Whilst holding down the Time button, press the Skip or Skip buttons to select the cor r ect hour . Press and hold the Skip or Skip buttons to move rapidly through the hour settings.[...]
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Page 13
Response 75 – Edition 7 – 26th October ’00 – 3370 11 The outgoing message is the message a caller hears when your Response 75 answers a call. Y our Response 75 comes with 2 pre-recor ded outgoing messages. When set to Answer On your Response 75 will announce, “ Hello, your call cannot be taken at the moment, so please leave your message a[...]
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Page 14
12 Response 75 – Edition 7 – 26th October ’00 – 3370 Call counter The counter will display the number of messages that have been recor ded in the memor y . If you have received 10 or more messages the display will flash 9 to indicate this. Please see page 23 for a guide to the display . T o set the answer delay Please note The Time Saver se[...]
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Page 15
Y our Response 75 announces the cur r ent ring delay and the message counter displays the selected answer delay setting. Keep holding the Skip button. Y our Response 75 announces and displays the answer delay options. When you hear your desired setting, release the Skip button. After 2 seconds your Response 75 will announce the new answer d[...]
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Page 16
T o record a memo Play memo Response 75 – Edition 7 – 26th October ’00 – 3370 14 Y ou can use your Response 75 to recor d a memo which can be played back by another user . A memo can be of any length, up to the maximum recor ding time available (36 minutes). Press and hold the Play/memo button. Y our Response 75 will beep and the display fl[...]
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Page 17
Response 75 – Edition 7 – 26th October ’00 – 3370 15 T o delete all messages W ait until playback of all messages has finished and the message counter begins to count down from 8 to 0. During this time, press the Delete button. Y our Response 75 announces “ All messages deleted ” . By pressing the Stop button during the 8 second countdo[...]
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Page 18
Response 75 – Edition 7 – 26th October ’00 – 3370 16 T o switch the feature on/off Press the 1471 button. Y our Response 75 will announce “ 1471 on/of f ” as appropriate. The 1471 feature is pre-set to on. After each incoming message your Response 75 is set to dial the free 1471 ser vice and recor d the announcement that gives you the t[...]
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Page 19
Response 75 – Edition 7 – 26th October ’00 – 3370 17 T o cancel any procedure Pressing the Stop button will cancel any procedure cur rently in progress. After pressing the Stop button your Response 75 will retur n to ‘ Answer On ’ mode. Stop Please note The free 1471 service announces the day and time that the call was left. Y our Respo[...]
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Page 20
18 R emot e ac c ess Y ou can switch on and operate your answering machine from another T ouchT one phone to play back your messages and memos Response 75 – Edition 7 – 26th October ’00 – 3370 To keep your messages private, your Response 75 requires you to enter a 2-digit security code before you can play back your messages. For your securi[...]
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Page 21
Response 75 – Edition 7 – 26th October ’00 – 3370 19 Y ou can now playback, and access various other remote functions using the phones keypad, as follows: Menu for remote access T o repeat current message During message playback: KEYP AD Press the 4 button. T o delete the current message During message playback: KEYP AD Press the 5 button. [...]
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Page 22
Response 75 – Edition 7 – 26th October ’00 – 3370 20 T o switch your answering machine on/off When you hear “ End of messages ” or “ Y ou have no messages ” , within 8 seconds, KEYP AD press 8 on your keypad. Y our Response 75 answering machine will switch of f and announce “ Answer of f ” . KEYP AD Press the 8 button again with[...]
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Page 23
21 Help If you have any problems using your Response 75, this section gives you the most common solutions Response 75 – Edition 7 – 26th October ’00 – 3370 Call counter does not light up Check that your Response 75 is cor r ectly connected to the mains and that the power cable is inser ted cor r ectly into the back of your Response 75. If y[...]
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Page 24
Response 75 – Edition 7 – 26th October ’00 – 3370 22 Y ou cannot access remotely Make sure that the telephone you are using to access your Response 75 has a TouchT one TM keypad. When entering your code, make sure you allow enough time, at least 2 seconds, between digits for your Response 75 to recognise each one. VIP function does not resp[...]
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Page 25
23 Response 75 – Edition 7 – 26th October ’00 – 3370 Response 7 5 Message counter display shows Power of f Power up or reset (about 8 seconds) –– –– –– (flashing) Power on – answer-of f mode –– Answer-on mode – no messages – (flashing slowly), then 1 to 9 after reset (according to number of messages recor ded following[...]
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Page 26
24 Gener al information Response 75 – Edition 7 – 26th October ’00 – 3370 Y our Response 75 is guaranteed for a period of 12 months from the date of purchase. Subject to the ter ms listed below the guarantee will provide for the repair of, or at BT ’ s or its agent ’ s discretion the option to replace the Response 75, or any component t[...]
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Page 27
Please note 1471 feature will not work on a switchboard. The Response 75 is intended to be connected to analogue networks and private switching systems in the United Kingdom. It may also be connected to switching systems that use tone (MF) or pulse (LD) signalling, with ear th or timed break recall. If in doubt, your switch supplier or maintainer s[...]
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Page 28
26 Response 75 – Edition 7 – 26th October ’00 – 3370 If the batter y war ning light was not lit before the power was lost, all infor mation should be retained for at least one hour (up to 6 hours for a fresh alkaline batter y). If the light was on, data may be lost even if a back-up batter y was installed. If no batter y was installed, all [...]
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Page 29
Response 75 – Edition 7 – 26th October ’00 – 3370 27 72mm Wall mounting template[...]
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Page 30
28 Response 75 – Edition 7 – 26th October ’00 – 3370[...]
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Page 31
Index Response 75 – Edition 7 – 26th October ’00 – 3370 1471 feature 16 A nswer delay 12 Answering machine answer only 9 loudspeaker volume 9 on/of f 9 outgoing message 11 playback 14 receiving messages 13 Audible message aler t 14 B atter y 6 C all screening 15 Call counter 12 D elete all messages 15 individual messages 14 outgoing message[...]
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Page 32
Response 75 – Edition 7 – 26th October ’00 – 3370 Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are pr ovided subject to British Telecommunications plc ’ s respective standard conditions of contract. Nothing in thi[...]