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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT XA 3000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT XA 3000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT XA 3000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT XA 3000 should contain:
- informations concerning technical data of BT XA 3000
- name of the manufacturer and a year of construction of the BT XA 3000 item
- rules of operation, control and maintenance of the BT XA 3000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT XA 3000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT XA 3000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT XA 3000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT XA 3000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 User G u i de B T FREELANCE XA 3000[...]
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Page 2
EXT INT Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 3 Explanation of the display icons Icon Steady Flashing EXT Exter nal line in use Incoming call INT Inter nal call Inter nal call fr om another handset In calls list New call received in calls list 3 way conversation in progress Batter y exhausted Batter y weak Batter y hal[...]
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Page 3
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 4 Key combination * * enter the name enter the telephone number During a call, press the during a call until the required level is r eached. During a call, press to switch on and again to switch of f. enter handset number enter handset number – keep pressing to scroll. – keep p[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 Button combination Press and release . After tone speak message then press . After tone speak message then press . Press and hold when you hear , “Please select outgoing message” , release button. To set Answer and Record, press . To set Answer Only , press . , either for Answe[...]
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Page 5
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 6 Menu Structure C o n t...... Phonebook Setup Add T AM MENU T AM MENU Delete Modify Base Vol Base Mel Sel Base Del H/S PIN Code Priority Dial Mode P ABX Default V olume 1.....5 V ol Off Melody 1.....5 Base 1.....4 Auto PIN? PIN? On Off Select T one Pulse Recall Recall 1 Recall 2 P[...]
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Page 6
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 7 Important. If you make a mistake you can retur n to the previous menu heading by pressing the ✘ button. If you press and hold the ✘ button at any time you will return to the standby screen. After 30 seconds if no buttons are pressed the handset will automatically return to th[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 8 In this guide At a glance Handset 1 Base 2 Display icons 3 Quick Guide 4-5 Menu structure 6-7 Introduction 9 Unpacking your B T Freelance XA 3000 10 For your records 10 Safety information 11 Setting up 12 Plan the location 12 Using the telephone 18 Making and receiving calls 18 C[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 9 Introduction Y our B T Freelance XA 3000 has been designed for ease of use and made to the high standards set by B T Please read the instr uctions carefully before use and keep this user guide for future refer ence. DECT By purchasing the BT Freelance XA 3000 you now own a produc[...]
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C h a r g i n g R S e c r e c y M e n u H a n d s f r e e R e d i a l C a l l s C o n f R S e c r e c y M e n u H a n d s f r e e R e d i a l C a l l s C o n f OGM Page Stop Skip Skip Play Del Ans. On/Off Messages Power / In Use Charging BT Freelance XA 3000 Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 11 General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the power supply used with the base station is 005391. The item number for the power supply used with [...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 12 1 Connect the power supply to the base Plan the location Position your BT Freelance XA 3000 within 2 metres of a power socket and phone socket other wise extension cables will be required. Make sure it is at least 1 metre away from other electrical products to avoid inter ferenc[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 13 Before you use your BT Freelance XA 3000 for the first time, it is impor tant to have the handset batteries fully charged. The batteries need to charge continuously for at least 16 hours to reach full charge . Place the handset on the base. The red charging light will come on. T[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 14 5 Connect the telephone line cord Battery performance Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries, type: rechargeable Nickel Metal Hydride (Ni-MH); size AAA; capacity 550mAh 1.2v . Using unapproved batteries will invalidate y[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 15 SETTING UP 6 T o set the day and time The message counter on the base unit will flash between 0 and C until the day and time are set. The day and time must be set using the BT Freelance XA 3000 handset. Y our BT Fr eelance XA 3000 automatically adds the day and time to all messa[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 16 SETTING UP Please see the table below for your BT Freelance XA 3000 default settings. If you wish to personalise your answering machine settings, for example recor d your own outgoing message etc, please see “Setting up and personalising your answering machine” beginning on [...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 17 SETTING UP 7 Attach the belt clip (optional) Fit the belt clip onto the back of the handset if required. Slot Y our BT Fr eelance XA 3000 additional handset(s) comes pre-register ed to the main base station as HANDSET HS2 ( HS3 , HS4 , HS5 ). This will be shown on the display . [...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 18 Using the telephone Call timer Making and receiving calls T o make an external call Press the T ALK button. Y ou will hear the dial tone and the display will show the EXT symbol. Enter the number you want. The number is dialled automatically . T o switch the handset on and off P[...]
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Page 18
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 19 During a call: Y ou can adjust the earpiece volume. There are 5 levels to choose from. Press the UP or DOWN button until you r each the requir ed level. This will be shown on the display . eg: EAR VOL 3 . In standby mode: Press the button. Press the DOWN button until HANDSET[...]
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Page 19
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 20 Y ou can r edial up to 5 of the last numbers called. They are stored in the redial list. If you have stored a name to go with a number in the Phonebook, the name will be displayed instead. See “Name and number Phonebook”, page 21. Redial T o adjust the handsfree volume Whils[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 21 Press the button to enter the menu. Press the DOWN button. The display will show PHONEBK , press the button. The display will show LIST , press the button. Press the DOWN button to scroll to ADD , press the button The display shows NAME? Enter the name using the [...]
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Page 21
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 22 T o view/dial entries in the Phonebook Press the buton to enter the menu. The display will show PHONEBK , press the button. The display will show LIST . Use the UP or DOWN button to scroll through. Or Press the PHONEBOOK button to enter the Phonebook. Use the UP or DOWN [...]
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Page 22
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 23 T o delete a Phonebook entry Press the button to enter the menu. Press the DOWN button. The display will show PHONEBK , press the button. Use the DOWN button to scroll to DELETE and press the button. Use the UP and DOWN buttons to scroll through to the entr y you wan[...]
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Page 23
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 24 T o page a handset from the base Press the PA G E button on the base. The handset(s) will ring. The display will show INT flashing. To stop paging, press the PAG E button again. Or To stop paging, press any button on the handset. P aging handsets Y ou can page your handset(s) fr[...]
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Page 24
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 25 Handset settings T o adjust the handset ringer volume There are 5 levels to choose from ( 1-5 ), or you can tur n the ringer of f altogether . Press the button to enter the menu. Use the DOWN button to scroll to HANDSET and press the button. Use the DOWN button to scroll[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 26 T o set the external or internal ringer melody There are 5 melodies to choose from and you have the option to choose a dif ferent melody for exter nal and inter nal calls. (Inter nal calls for when you have more than one handset). Press the button to enter the menu. Use the [...]
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Page 26
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 Use the DOWN button to scroll to LANGUAGE and press the button. Use the UP or DOWN button to scroll through the language options. Press the button to confir m your choice. Y ou will hear a confir mation beep. Press and hold the ✘ button to retur n to the standby scr een. [...]
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Page 27
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 28 T o adjust the base ringer volume There are 5 levels to choose from ( 1-5 ), or you can tur n the ringer of f altogether . Press the button to enter the menu. Use the DOWN button to scroll to SETUP and press the button. The display will show BASE VOL . Press the butt[...]
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Page 28
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 29 T o select a base station If a handset is registered to more than one base station, you can select which base your handset will use. For more infor mation on registering your handset to another base, see page 53 . Press the button to enter the menu. Use the DOWN button to sc[...]
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Page 29
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 30 The default settings are: Earpiece volume 3 Handset & Base ringer volume 5 Handset & Base melody 1 PIN code 0000 Handset name HANDSET Handset language ENGLISH Button beeps ON Batter y low indicator beeps ON Out of range war ning beeps ON Auto answer ON Dialling mode DTMF[...]
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Page 30
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 31 Using Caller Display If you subscribe to a Caller Display Ser vice you can see your caller’s number (provided it is not withheld) on your handset display , as well as the time and date of their call. If you have your caller’s name and number stored in your handset Phonebook,[...]
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Page 31
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 32 Press the DOWN button to enter the Calls list. Use the UP or DOWN button to scroll to the number you want to store in the Phonebook. Press the button. The display shows the date and time of the call. Press the button again, the display shows ADD . Press the button, t[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 33 T o delete all numbers from the Calls list Press the DOWN button to enter the Calls list. Press the ✘ button. The display will show DEL ALL . Press the button. The display will show EMPTY for 2 seconds. T o delete a number from the Calls list Press the DOWN button to enter[...]
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Page 33
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 34 If you wish to disconnect the first call press the T ALK button after speaking to the first caller . The handset will then ring. Press the T ALK button again and continue with the second caller . Note The second caller will only be charged for their call from the moment you answ[...]
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Page 34
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 35 Message display on the base station The table opposite provides an explanation of what is shown on the base station display . Y our BT Fr eelance XA 3000 can digitally recor d up to 12 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recor ding i[...]
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Page 35
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 36 T o switch the answering machine ON/OFF Y our BT Fr eelance XA 3000 is set to ON and Answer and Record when first power ed up. Press and release the ANSWER ON/OFF button to switch ON or OFF . If you hear “Answer on, your outgoing message is....” the answering machine is swit[...]
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Page 36
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 37 Audible Message alert When audible message is switched ON and new messages have been received, your BT Freelance XA 3000 will beep ever y 10 seconds. The volume of the beep is at the volume you have set for the loudspeaker . The default setting is OFF . T o change the answer del[...]
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Page 37
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 38 Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call. Y our BT Fr eelance XA 3000 comes with 2 pre-recor ded outgoing messages to choose from as follows: Answer and Record Y our BT Fr eelance XA 3000 has a pre-[...]
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Page 38
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 39 After the tone, speak your outgoing message into the handset. Press # when you have finished. Y ou will hear a long beep. The prompt will announce, “Y our outgoing message is” and then play your message. The display will flash p and after playing your message you will hear t[...]
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Page 39
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 40 T o select your outgoing messages via the base unit Press and hold the ANSWER ON/OFF button until you hear , “Please select outgoing message” , then release the button. Either To set Answer and Record , press and release the Skip button. P/1 will be displayed and will fl[...]
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Page 40
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 41 T o select your Answer and Record outgoing message via the handset Press the button twice . Press the 8 button. To select Answer and Record outgoing message, press the 5 button. The prompt will announce, “Y our outgoing message is ....... ” followed by ........ Press and[...]
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Page 41
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 42 T o delete your own outgoing message and re-instate the pre-recorded outgoing message via the handset Pick up the handset. Press the button twice . Press the 8 button. The prompt will announce, “To play outgoing message, press 2”. Press the 2 button. The selected outgoin[...]
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Page 42
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 43 Using the B T F reelance X A 3000 answering machine via the base unit OGM Page Stop Skip Skip Play Del Ans. On/Off Messages Power / In Use Charging BT Freelance XA 3000 T o playback messages Press the PLA Y button. The prompt will announce, “Y ou have (n) messages”. Y our me[...]
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Page 43
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 44 T o skip forward and backward through messages (including fast playback) During playback: Press the SKIP button to skip for wards to the next message. If you press and hold the SKIP button the cur r ent message will be played at 1 1 / 2 times the speed (fast playback). P[...]
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Page 44
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 45 Call screening Y ou can let your answering machine pick up a call, even if you are in. This allows you to identify the caller and decide whether to take the call. Make sure the volume on the base unit is set to an audible level, see page 36 . Allow the incoming call to be answer[...]
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 46 Y ou can use your BT Fr eelance XA 3000 for a variety of functions: to listen to your messages; delete, skip for ward or backwar d; recor d a memo or new outgoing message, and to screen incoming calls. Accessing your messages from the handset Use the table on the next page for i[...]
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Page 46
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 47 T o play new messages Pick up the handset. Press the button twice . Y ou will hear the main menu announcement from the handset earpiece. Press the 3 button to play all new messages. T o playback messages Pick up the handset. Press the button twice . Y ou will hear the ma[...]
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Page 47
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 48 T o delete individual messages during playback Press the 5 button during message playback to delete an individual message. The prompt will announce, “Message deleted”. T o delete all messages When all messages have been played the prompt will announce, “End of messages. To[...]
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Page 48
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 49 Call screening/Call intercept Y ou can let your answering machine pick up a call, even if you are in. This allows you to identify the caller and decide whether to take the call. Make sure the volume is set to an audible level, see page 36 . Allow the incoming call to be answered[...]
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Page 49
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 50 Y ou can tur n your BT Freelance XA 3000 answering machine on and of f and listen to your messages from any Touchtone TM telephone. T o protect your privacy , messages can only be accessed by entering a 3-digit security code. The pre-set code is 000 and can be changed. If you ch[...]
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Page 50
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 51 Operating the answering machine When you have accessed your answering machine, you can operate it using the keypad numbers on the phone you are using. Time saver The T ime saver feature is useful if you are out and want to ring in and check if you have received any new messages.[...]
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Page 51
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 52 The Remote access main menu The main menu lets you operate a range of answering machine functions. Simply follow the instr uctions as announced: “To play all messages, press 2”. “To play new messages, press 3”. “To skip back during messages, press 4”. “To delete du[...]
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Page 52
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 53 Up to 5 handsets can be registered and operated from any one BT Freelance XA 3000 base. This allows you to make inter nal calls between two handsets while a third is making an exter nal call. Each handset can be registered on up to 4 bases. Each additional handset you purchase m[...]
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Page 53
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 54 T o de-register a B T Freelance XA 3000 additional handset from the base Press the button to enter the menu. Use the DOWN button to scroll to SETUP and press the button. Use the DOWN button to scroll to DEL HS and press the button. The display will show PIN? Enter yo[...]
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Page 54
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 55 Internal calls If you have multiple handsets registered to the base you can make inter nal calls between handsets. T ransferring calls Y ou can transfer an exter nal call to another handset registered to the base. T o make an internal call to another handset Press the INT button[...]
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Page 55
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 56 When the handset is answered, press and hold the # button for about 3 seconds. Y ou can now star t your three-way conversation. (If the inter nal handset user does not answer your call, press the INT button to retur n to your exter nal caller). Press the T ALK button to end the [...]
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Page 56
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 57 Help Do not immerse the batteries in water or throw into a fire, or dispose of with ordinar y domestic r efuse. BT accepts no responsibility for damage caused to your BT Freelance handset by using any other type of batteries. No display appears. The batteries may be flat or dead[...]
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Page 57
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 58 Are you using the cor r ect power adaptor? BT Freelance XA 3000 base station power supply is Item Code 005391. BT Freelance XA 3000 charger power supply is item code 021299. Cannot adjust an option in the base station. Is someone else making changes via another handset? Have you[...]
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Page 58
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 59 General information Y our BT Fr eelance XA 3000 is guaranteed for a period of 12 months from the date of purchase. Subject to the ter ms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Fr eel ance [...]
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Page 59
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 60 How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Y our Fr eelance 3000 has a REN of 1. A total REN of 4 is allowed, if the t[...]
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Page 60
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 61 T o automatically insert a pause after an access code Press the button. Y ou can also adjust the length of the pause to be inser ted. There are two options available, 3 or 5 seconds to be set to suit the switchboard: Press the button. Use the DOWN button to scroll to SET[...]
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Page 61
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 62 Index A ccessories and spares 65 Additional handsets 53 Answering machine answer delay 36 audible message aler t 37 base unit loudspeaker 36 call screening 45, 49 loudspeaker volume 36 memos 48 message display on base 35 on/of f 36 outgoing messages 38 pause message playback 43 [...]
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Page 62
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 63 Call timer 18 Call W aiting 33 Cleaning 11 D ay – set 15 Delete cancel message deletion 44 calls list numbers 33 messages via base 44 messages via handset 48 own outgoing message 41- 42 Phonebook numbers 23 De-register 54 Dialling mode 60 Display icons 3 E arpiece volume 19 En[...]
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Page 63
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 64 INDEX Pause during playback 43 Phonebook 21 delete 23 dial 22 edit 23 enter a pause 22 store 21 PIN base 29 PIN remote access 50 Playback messages via the base 43 via the handset 47 Power supply 12, 16 Preparator y dialling 18 Pulse dialling 60 Q uick guide – handset settings [...]
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Page 64
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 R& TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Decla[...]
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Page 65
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothin[...]