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BT 300 Plus manual

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The rules should oblige the seller to give the purchaser an operating instrucion of BT 300 Plus, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of BT 300 Plus should contain:
- informations concerning technical data of BT 300 Plus
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 300 Plus alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 300 Plus, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 300 Plus.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 300 Plus item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    br P ayphone Cont our 300 Plus User guide 2305 c300+ User Guide 3.9br 23/10/01 5:27 pm Page 1[...]

  • Page 2

    calls making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 making calls without using coins . . . . . . . . . . . . 4 calling a memory number . . . . . . . . . . . . . . . . . . . . . . 5 changing the speech volume . . . . . . . . . . . . . . . . . . 5 more call functions making another call . . . . . . . . . . [...]

  • Page 3

    Calls and cash pages 4 – 9 3 T roubleshooting pages 20 – 21 T roubleshooting pages 20 – 21 how to solve some of the more common pr oblems T echnic al page 22 F eatur es pages 10 – 19 find out how to get the most from your payphone If you’d like to change the way any of these features work, you can contact us using the details on page 23, [...]

  • Page 4

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 4 Making calls and managing y our cash Making a call 1 Lift the handset and insert your money 2 Dial the number When you’ve dialled, the payphone will check that there’s enough money to start the call. If there isn’t, it will eject the first coin and reque[...]

  • Page 5

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 5 Calling a memory number 1 Lift the handset and insert your money 2 Press the memory button and wait for the call to be answered Any more coins you put in while the payphone is dialling will be ejected. Changing the speech volume Press VOLUME once to increase t[...]

  • Page 6

    Making another call 1 Don’t hang up at the end of the first call As long as you have the minimum fee left, you can make another call. 2 Press NEXT CALL 3 Dial the next number you want 4 W atch the display for information 020 71 23 456 please dial F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 6 eg 2305 c30[...]

  • Page 7

    Calls and cash pages 4 – 9 7 Redialling the last number you called 1 Don’t hang up when you hear the engaged tone 2 Press NEXT CALL 3 Press REDIAL The payphone will redial the last number for you 020 71 23 456 please dial F eatures pages 10 – 19 T roubleshooting pages 20 – 21 eg 2305 c300+ User Guide 3.9br 23/10/01 5:27 pm Page 7[...]

  • Page 8

    Changing the ring volume You can change the volume your payphone rings at to make sure you hear it when someone calls. You can set the ring volume to high, low, or even switch it off altogether. We can do this for you if you contact the Helpdesk. For contact details, see page 23. 1 Unlock the top cover and remove it 2 Switch the ringer to the volum[...]

  • Page 9

    Calls and cash pages 4 – 9 9 Checking your takings 1 Lift the handset and unlock the cover 2 Press S 66 H The display shows how much money the payphone has taken since it was last reset. If you’re going to empty the cash tray, reset the payphone to £0. • T o leave the amount unchanged Press H • T o reset to £0 Press 0 H • T o see how mu[...]

  • Page 10

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 10 F eatures Y our Contour 300 Plus’ s many features let you choose just how you want it to work. Contact the Helpdesk if you’d like to change the way the features work. W e can do this as soon as you call. We’ll need to know the telephone number of your p[...]

  • Page 11

    11 Feature page Use the PIN change feature if you think 12 someone else knows your PIN or you want one that’s easier to remember Use Call barring to stop calls to certain numbers 12 Stop the last person called from making a 12 Call back to your phone so that other people who are waiting have chance to make their call Alter the Call charges to giv[...]

  • Page 12

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 12 Choose the feature to programme Start End Programme … … and watch the display Call back You can stop people from calling the payphone back. This is useful for making sure that it isn’t always busy with people who aren’t paying for their calls. S 56 H [...]

  • Page 13

    Minimum fee You can change the minimum fee for a call – useful if most calls from your payphone are short. S 64 H Press Memory 3 to increase the fee in 10p steps Press Memory 4 to decrease the fee in 10p steps The highest setting is £1 H 20p F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 13 Choose the fea[...]

  • Page 14

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 14 Memory buttons You can programme up to four numbers which can be dialled by just pressing the memory buttons. You can choose a fixed fee for memory buttons so that all calls to that number are charged a set amount of your choice. If you would like us to progr[...]

  • Page 15

    F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Calls and cash pages 4 – 9 15 Choose the feature to programme Start End Programme … … and watch the display New call types When you dial a phone number, the payphone looks at the number and decides what rate to charge for that call. You can alter the call type for numbers so that you [...]

  • Page 16

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 16 Choose the feature to programme Start End Programme … … and watch the display New coins You can programme your payphone to recognise new tokens and coins. The payphone will be better at recognising the new token or coin if you use eight different ones to [...]

  • Page 17

    Calls and cash pages 4 – 9 17 F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Choose the feature to programme Start End Programme … … and watch the display Call privacy If you have other phones connected to the same line as your payphone, the payphone could be used to listen in to your extensions. You can stop people using your pay[...]

  • Page 18

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 18 Choose the feature to programme Start End Programme … … and watch the display Time The time and day are used to work out what rate to charge for calls. S 84 H Press Memory 3 to move time forward Press Memory 4 to move time back H TIME 1 4:26 Day The time [...]

  • Page 19

    Calls and cash pages 4 – 9 19 F eatures pages 10 – 19 T roubleshooting pages 20 – 21 Choose the feature to programme Start End Programme … … and watch the display Switchboards There are two ways to use your payphone on a switchboard where you need to dial an access number such as 9 to get an outside line: Automatic access code The payphon[...]

  • Page 20

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 20 T r oubleshooting Problem Solutions No dialling tone • Check that the payphone is plugged into the phone socket. • Contact the Helpdesk for contact details, see page 23 Continuous dialling • Change dialling type, try again tone after you dial • Contac[...]

  • Page 21

    Calls and cash pages 4 – 9 21 Problem Solutions No ring • Check that the ring switch is on. • Check that incoming calls are not barred – see page 12. • Check that you don't have too many phones connected to your payphone line. Your Contour 300 Plus has a REN of 2, check that the total REN of all your phones doesn’t add up to more t[...]

  • Page 22

    F eatures pages 10 – 19 Calls and cash pages 4 – 9 T roubleshooting pages 20 – 21 22 T echnic al Protecting against vandalism and theft Your Payphone Contour 300 Plus is designed for use in constantly supervised and sheltered sites. It is not recommended for locations where there is any risk of vandalism or theft. Connecting to the BT Network[...]

  • Page 23

    Important information Make a note of your BT Contour 300 plus Payphone serial number which is printed on the bottom of your phone Y our cash box key number If you need any help, please visit our website at www.bt.com/payphones If you need to contact us, please send an email with your query to product.help.payphones@bt.com or call the Payphone Helpd[...]

  • Page 24

    The Payphone Contour 300 Plus conforms with European Directive R&TTE 1999/5/EC APPROVED for connection to the telecommunications systems specified in the instructions for use subject to the conditions set out in them. Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified [...]