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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Canon 2921B002, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Canon 2921B002 should contain:
- informations concerning technical data of Canon 2921B002
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Canon 2921B002 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Canon 2921B002, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Canon service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Canon 2921B002.
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Table of contents for the manual
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Page 1
Make sure to read this manual b efore using the machine. Please keep it in hand for future refer ence. MP620 Getting Started =Read Me First= series Photo All-In- One[...]
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Page 2
Symbols ■ The following symbols are used to mark important instructions. Observe these instructions. Instructions that, if ignored, could result in personal injury or material damage. Instructions that must be observed for safe operation. Additional explanations. Descriptions for operations that take some time to complete. Model Number: K10325(MP[...]
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Page 3
1 Contents Check the Included Items T urn the Power On Install the Print Head Install the Ink T anks Setup the Machine and the Computer Loading Paper Conrming the Setup Flow After Installing the Machine[...]
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Page 4
2 (A) 1 Manuals Setup CD-ROM (containing the drivers, applications and on-screen manuals) W arranty • • • Check the Included Items Before turning on the machine, remove all the orange tapes and the protective sheets. • Open the Paper Output T ray with your hands, and take out the Print Head. The Print Head is placed inside of the Paper Outp[...]
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Page 5
3 (A) (B) (C) (D) (1) (2) 2 2 3 1 T urn the Power On Do NOT connect the USB cable at this stage. • Plug in the power cord on the left side at the back of the machine and connect the other end to the wall outlet. Open the Operation Panel (A), then press the ON button (B) to turn on the machine. Make sure that the Document Cover (C) is closed. If a[...]
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Page 6
4 (E) (A) (B) (C) (D) 3 1 2 Install the Print Head Close the Document Cover (D) and lift it with the Scanning Unit (Cover). • Firmly raise the Print Head Lock Lever until it stops. (The Print Head Lock Lever may feel heavy .) • If the Print Head Holder does not move, make sure that the machine is turned on. • Open the Paper Output T ray (A), [...]
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Page 7
5 (E) 5 4 3 Remove the Print Head from the silver package. Remove and discard the orange protective cap. T ilt the Print Head and set it in place. Lower the Print Head Lock Lever (E) completely . There may be some transparent or light blue ink on the inside of the bag the Print Head comes in, or the inside of the protective cap - this has no effect[...]
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Page 8
6 (A) (1) (2) 4 1 2 Install the Ink T anks Do not hold the sides of the ink tank; ink may splash. • Pull the orange tape (1) in the direction of the arrow to peel off the protective film and remove the film (2) completely . If the Print Head Holder moves to the right, close and reopen the Scanning Unit (Cover). Be sure to use the supplied ink tan[...]
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Page 9
7 (B) 4 5 3 W ait until the screen above appears (about 4 minutes) and go to the next step. The machine may make some operating noises when preparing to print. This is normal operation. • • If an error message is displayed on the LCD, make sure that the Print Head and the ink tanks are correctly installed. • Install all the other ink tanks in[...]
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Page 10
8 (C) 4 7 6 Press the OK button. For details, refer to "21 Loading Paper" on page 56. Close the Paper Output T ray to make it easier to pull out the Cassette. • • For better print results, it is recommended that you align the Print Head before printing photos. T o align the Print Head, use the { or } button to select Perform head alig[...]
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Page 11
9 5 Confirming the Setup Flow Confirming Y our Connection T ype ■ Before starting setup, decide on the most suitable connection method for the machine. This machine can be used over a wireless or wired LAN, as well as via USB connection. Wireless LAN USB Wired LAN Before connecting the machine to the network, conrm that conguration of the c[...]
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Page 12
10 5 Quit all running applications before installation. Log into a user account with the administrator privilege. Do not switch user accounts during installation. It may be necessary to restart your computer during the installation process. Follow the on-screen instructions and click OK , and do not remove the Setup CD- ROM during restarting. The i[...]
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Page 13
11 A B C G H I J K D E F Which connection method do you intend to use? USB Setup Flow ■ P .1 3 P .1 6 P .2 9 P .3 2 P .3 7 P .1 2 P .1 3 P .1 7 P .2 9 P .1 2 P .3 2 P .3 8 P .4 5 P .1 2 P .1 3 P .2 9 P .2 1 P .1 2 P .3 2 P .4 5 P .4 0 P .5 1 P .1 3 P .2 9 P .4 8 P .1 3 P .2 6 P .2 9 P .4 8 P .3 2 P .4 4 P .4 5 P .1 3 P .2 6 P .2 9 P .3 2 P .4 4 P[...]
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Page 14
12 6 1 3 4 5 2 D F C E (A) Use the Easy-Scroll Wheel (A) or the [ or ] button to select Settings , then press the OK button. Select Device settings , then press the OK button. Select LAN settings , then press the OK button. Select Change wireless/wired , then press the OK button. Select either to the connection method, then press the OK button. Set[...]
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Page 15
13 1 2 A C G I J E 7 1 2 3 Click Cancel to quit the screen. Proceed from . Remove the USB cable connected to your computer . (A) The screen may close. In this case, proceed from . Install the Software Setup the Machine and the Computer Windows T urn on the computer , then insert the Se tu p C D- RO M in to t he CD -R OM d ri ve . Operating noise co[...]
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Page 16
14 3 4 5 C A E G I J 7 Windows Vista Windows Vista AutoPlay screen appears, click Run Msetup4.exe . User Account Control screen appears, click Continue . If the same screen reappears in subsequent steps, click Continue . Click Easy Install . The drivers, application software, and on-screen manuals are installed automatically . If you want to select[...]
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Page 17
15 7 A C G I J E 6 Windows Read the License Agreement screen carefully and click Y es . Installation starts. Follow any on-screen instructions to install the software. • Click Install . Move the cursor over items to display explanations. USB Wired LAN P .2 6 Wireless LAN Additional Computer P .1 6 P .1 7 P .2 1 P .2 6 P .2 6 Go to either of the f[...]
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Page 18
16 USB 1 2 A 8 Windows When the Printer Connection screen appears, connect the machine to the computer with a USB cable, then turn on the machine. USB Connection Setup the Machine and the Computer Next, read "12 Information" on page 29! When the machine is recognized by the computer , a message appears on the screen. If you cannot go to t[...]
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Page 19
17 1 2 C 9 First-time Setup for Use over Wired LAN Setup the Machine and the Computer Set the machine's LAN setting to Wired LAN active beforehand. For details, refer to “6 Machine's LAN Setting” on page 12. • When a confirmation screen for the machine's LAN setting appears, click OK . Windows Confirm that USB Cable and LAN Cab[...]
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Page 20
18 USB 3 C 4 9 When the Printer Connection screen appears, connect the machine to the computer with a USB cable, then turn on the machine. Set up the machine over a USB connection until the network connection is complete. When the Setup Preparations dialog box appears, confirm that preparation is complete, then click Next . The machine is recognize[...]
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Page 21
19 (A) USB 5 C 6 Connect the machine to the network device with a LAN cable (A), then click Y es . Windows Windows Vista Windows XP/2000 Detect the Machine If no connection is established even after Connect is clicked, refer to "5.6 The Set Printer IP Address dialog box is displayed during setup" in the printed manual: Network Setup T rou[...]
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Page 22
20 USB 7 C 9 8 Windows Windows XP/2000 When the Network Setup of the Card Slot dialog box appears, specify the drive letter , then click Next . If the error message appears, refer to "5 The following screen is displayed during setup" in the printed manual: Network Setup T roubleshooting . • When the Setup Completion dialog box appears, [...]
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Page 23
21 USB 2 1 E 10 On the Setup Method screen, select Connect printer to the network for the first time , then click Next . Set the machine's LAN setting to Wireless LAN active beforehand. For details, refer to “6 Machine's LAN Setting” on page 12. • When a confirmation screen for the machine's LAN setting appears, click OK . Firs[...]
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Page 24
22 3 4 E 10 When the Setup Preparations dialog box appears, confirm that preparation is complete, then click Next . Detect Access Point When the Access Points screen appears, select an access point to use, then click Connect . When an access point is detected automatically , the Access Points screen does not appear . Go to step . T o connect to the[...]
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Page 25
23 5 6 E Windows If no connection is established even after Connect is clicked, refer to "5.6 The Set Printer IP Address dialog box is displayed during setup" in the printed manual: Network Setup T roubleshooting . • When the Set Printer IP Address screen appears, click Connect . If the machine is detected automatically , the Set Printe[...]
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Page 26
24 USB 7 8 E 10 When the Setup Completion dialog box appears, remove the USB cable, then click Next . T o change the port name, click View Setup Results , then click Set Port Name . Fo r det ai ls , refer to "8 Changing the port name" in the printed manual: Network Setup T roubleshooting . If Unsafe Removal of Device is displayed, click O[...]
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Page 27
25 9 1 0 E Measuring takes a few minutes. Y ou can cancel measuring by clicking Cancel. Y ou also examine the detailed status of the communication link after setup by using the Canon IJ Network T ool. For details, refer to the on-screen manual: Advanced Guide . • On the Connection Performance Measurement screen, click Next . Measuring of the comm[...]
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Page 28
26 (A) 2 1 G I J 11 Connect the Wired LAN / W ireless LAN Setup the Machine and the Computer Press the ON button (A) to TURN ON THE MACHINE. Make sure that the computer you are setting up is not connected to the machine with a USB cable. For wired LAN connections, conrm that the machine is connected to the network with a LAN cable. • • On th[...]
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Page 29
27 3 G I J Windows Some programs that switch the network environment depending on your environment will enable a rewall by default. Check the settings of any such software. • When the Printers screen appears, make sure that the machine is selected and click Next . When the machine is not detected, make sure of the following, click Update . •[...]
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Page 30
28 5 G I J 11 4 Windows Windows XP/2000 When the Network Setup of the Card Slot dialog box appears, specify the drive letter , then click Next . If the error message appears, refer to "5 The following screen is displayed during setup" in the printed manual: Network Setup T roubleshooting . • T o change the port name, click View Setup Re[...]
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Page 31
29 (A) 2 1 A C G E I J 12 Information Setup the Machine and the Computer Windows When the Load plain paper into the cassette screen appears, load plain paper in the Cassette (A) and click Next . For details, refer to "21 Loading Paper" on page 56. • Click Next . It may take a while for the next screen to appear . Click Next only once.[...]
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Page 32
30 Serial Number * * * * * * * 3 4 C A E G I J 12 Click Next . If connected to the Internet, the user registration page appears. Follow the on-screen instructions to register your product. Y ou will need your product serial number , which is located on the inside of the machine. T o register later , click Cancel . User Registration can be started f[...]
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Page 33
31 5 A C G E I J Windows Click Exit . If Restart is displayed, make sure that the Restart the system now (recommended) check box is selected, then click Restart . After restarting the computer , remove the Setup CD-ROM and keep it in a safe place. Next, read "21 Loading Paper" on page 56![...]
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Page 34
32 USB 2 3 1 K H F D B 13 The USB port is located on the right side at the back of the machine. When using WPS (Wi-Fi Protected Setup) or connecting an additional computer , make sure that the machine is turned on, then go to step . It is not necessary to connect the machine to the computer with a USB cable. • • Setup the Machine and the Comput[...]
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Page 35
33 5 4 B H K D F Macintosh Enter your administrator name and password. Click OK . If you do not know your administrator name or password, click Help , then follow the on-screen instructions. Click Easy Install . The drivers, application software, and on-screen manuals are installed automatically . If you want to select particular items to install, [...]
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Page 36
34 (A) 8 K H F D B 13 7 6 Read the License Agreement screen carefully and click Y es . Installation starts. Follow any on-screen instructions to install the software. • When the Load plain paper into the cassette screen appears, load plain paper in the Cassette (A) and click Next . For details, refer to "21 Loading Paper" on page 56. ?[...]
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Page 37
35 Serial Number * * * * * * * 1 0 B H K D F 9 Macintosh Click Next . Click Next . If connected to the Internet, the user registration page appears. Follow the on-screen instructions to register your product. Y ou will need your product serial number , which is located on the inside of the machine. Internet connection is required. (Connection fees [...]
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Page 38
36 K H F D B 13 1 1 When the computer restarts, Canon IJ Network T ool starts automatically . Macintosh Click Restart . Click Restart to restart the computer . After restarting the computer , remove the Setup CD-ROM and keep it in a safe place. When using Mac OS X v .10.3.9, before using the Operation Panel on the machine to save scanned originals [...]
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Page 39
37 1 B 14 Setup the Machine and the Computer USB Connection Macintosh On the Canon IJ Network T ool screen, select USB connection , then click OK . Next, read "21 Loading Paper" on page 56![...]
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Page 40
38 2 3 1 D 15 On the Canon IJ Network T ool screen, select LAN connection , then click OK . Set the machine's LAN setting to Wired LAN active beforehand. For details, refer to “6 Machine's LAN Setting” on page 12. • If no printer is detected, click OK . Make sure of the following, then click Update . The machine is connected to the [...]
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Page 41
39 USB USB (A) 4 D 5 Connect the machine to the network device with a LAN cable (A), then click Y es . When the Setup Completion dialog box appears, remove the USB cable, then click OK . The Printer Setup Utility and Canon IJ Network Scanner Selector will start up. Next, read "18 Add the Machine" on page 45! Macintosh If the Set Printer I[...]
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Page 42
40 2 3 1 F 16 First-time Setup for Use over Wireless LAN Setup the Machine and the Computer Set the machine's LAN setting to Wireless LAN active beforehand. For details, refer to “6 Machine's LAN Setting” on page 12. • If no machine is detected, refer to "4.1 The machine is not detected" in the printed manual: Network Setu[...]
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Page 43
41 Y ou can retrieve your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www .usa.canon. com/downloadlibrary). If you are unable to retrieve the network key or other settings refer to the manual of your access point or router , or contact its manufacturer . 4[...]
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Page 44
42 USB (A) 6 7 F 16 5 Press the ON button (A) T O TURN OFF THE MACHINE, then place the machine in the location where you will use it, and turn on it. Detect the Machine If no connection is established even after Connect is clicked, refer to "5.6 The Set Printer IP Address dialog box is displayed during setup" in the printed manual: Networ[...]
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Page 45
43 9 F 8 Macintosh If any symbol other than is displayed, refer to displayed comments and Help for improving the status of communication link. T o check whether the new location is better , click Remeasurement . Measurement of the communication status is performed again. When any message on Overall network performance appears in the measurement res[...]
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Page 46
44 1 2 3 4 K H 17 Macintosh If the Setup Preparations dialog box appears, confirm that preparation is complete, then click OK . When the Cancel Setup screen appears, then click Cancel . When the Y ou have no printers available. screen appears, click Cancel . • Connect the Wired LAN / W ireless LAN Setup the Machine and the Computer On the Canon I[...]
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Page 47
45 1 2 H K D F 18 Mac OS X v .10.5.x/v .10.4.x W ait for a while, then select Canon MP620 series and click Add . Add the Machine Setup the Machine and the Computer In Mac OS X v .10.4.x, click More Printers in t he Printer Browser screen. The alphanumeric string after Canon MP620 series is the machine's MAC address. If the machine has not been[...]
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Page 48
46 3 4 K H F D 18 Select Canon IJ Network in the pop-up menu, select your machine’s name in the list of printers, then click Add . The alphanumeric string after Canon MP620 series is the machine's MAC address. If the machine has not been detected, make sure of the following. • • Confirm that your MP620 series is added to the list of prin[...]
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Page 49
47 5 H K D F 6 On the Canon IJ Network Scanner Selector screen, select Canon MP620 series Network in TW AIN Data Source Name and the MAC address of the machine in Network Device List , then click Apply to use the machine as a scanner . T o conrm the machine's MAC address, refer to "Troubleshooting" in the on-screen manual: Advance[...]
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Page 50
48 (A) 2 1 G H 3 19 If your access point supports WPS (Wi-Fi Protected Setup), you can set the wireless LAN security easily . Use the Easy-Scroll Wheel (A) or the [ or ] button to select Settings , then press the OK button. Select Device settings , then press the OK button. WPS Connection Setup the Machine and the Computer Select LAN settings , the[...]
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Page 51
49 5 6 4 7 G H Select Wireless LAN active , then press the OK button. Select Change wireless/ wired , then press the OK button. Select Wireless LAN settings , then press the OK button. Select WPS settings , then press the OK button. Windows / Macintosh[...]
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Page 52
50 1 0 9 8 G H 19 T o use the PIN code method for setup, select PIN method on step , then press the OK button. Follow the on-screen is instructions to operate the machine and access point. When the setup is complete, the completion screen appears then the LAN settings screen returns. A timeout error occurs if setup is not completed within 10 minute[...]
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Page 53
51 1 2 I 20 The machine supports "WCN-UFD". • Y ou can set the wireless LAN security on the machine easily by using the WCN (Windows Connect Now) function of Windows Vista together with a USB ash drive. Canon assumes no responsibility for any damage or loss of stored data regardless of the cause. If your USB ash drive cannot be at[...]
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Page 54
52 5 4 I 3 20 Click Add the device or computer using a USB flash drive . From the list, select the network name (SSID), then click Next . Click I want to add a wireless device or computer that is not on the list, using a USB flash drive . If the User Account Control screen appears, click Continue . If the same screen reappears in subsequent steps, [...]
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Page 55
53 I 6 7 Connect the USB flash drive to the computer , confirm that the drive name is displayed, then click Next . When the above screen appears, remove the USB flash drive from the computer , then click Close . Windows[...]
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Page 56
54 (A) 1 0 1 1 I 9 20 8 Use the Easy-Scroll Wheel (A) or the [ or ] button to select Settings , then press the OK button. Select Device settings , then press the OK button. Select LAN settings , then press the OK button. Select Change wireless/ wired , then press the OK button.[...]
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Page 57
55 1 4 1 5 I 1 3 1 2 Select Wireless LAN active , then press the OK button. Select Wireless LAN settings , then press the OK button. Select WCN settings , then press the OK button. Connect the USB flash drive to the direct print port (USB connector) on the front of the machine, then press the OK button. The completion screen appears on the LCD of t[...]
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Page 58
56 (A) (A) (B) (C) (D) (F) (E) 1 2 3 21 This section explains how to load paper in the Cassette (A) and the Rear T ray (B). The Cassette (A) supports plain paper (C) only . T o print Photo Paper / Hagaki (D), be sure to load it in the Rear T ray (B). Load in the Cassette Move the Paper Guides (E) and (F) to both edges. Pull out the Cassette (A). Lo[...]
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Page 59
57 (F) (G) A4 (E) (A) 6 5 4 Insert the Cassette (A) into the machine until it clicks into place. Slide the Paper Guide (F) against left edge of the paper . Do not exceed the Load Limit Mark (G). Slide the Paper Guide (E) to align with the mark of paper size. The Paper Guide (E) will stop when it aligns with the corresponding mark of paper size. The[...]
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Page 60
58 (I) (I) (H) (I) (J) (I) 7 1 0 9 8 21 Load paper in the Rear T ray For details on media sizes and types you can use, refer to "Loading Paper" in the on-screen manual: Basic Guide . • Load paper in portrait orientation with the printing side facing up. • Machine installation is now complete! Open the Paper Support (H) and pull it out[...]
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Page 61
59 After Installing the Machine Safety Precautions Fo r p ro p er u s e, r ea d s a fe t y p re c au t io n s b ef or e u si ng th e p ro d uc t . Safety and Environment Information Manuals ■ Getting Started (this manual) D es c r ib e s h ow t o s et u p an d u se yo u r ma c hi ne . I nt ro d uc e s t h e m ac hi n e an d i t s f un c ti o ns ,[...]
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Page 62
60 Solution Menu ■ Solution Menu is a gateway to functions and information that allow you to make full use of the machine! Open various applications and on-screen manuals with a single click. Y ou can start Solution Menu from the Solution Menu icon on the desktop (Windows) or on the Dock (Macintosh). If you have a problem with machine settings, c[...]
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Page 63
61 Using Y our Machine ■ Now let's use the machine! This machine allows you to print in various ways using the MP driver and application software installed on the computer . For example, you can print borderless photos, and create your own calendar etc. easily . Also, you can scan documents into a computer , and correct/enhance scanned image[...]
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Page 64
62 (A) (B) (C) CF SD MS MS Du o CF SD MS MS Du o CF SD MS MS Du o 1 Print images saved on a memory card used with digital cameras, etc. *Supported Memory Cards (Adapter required for .) For more information on printing from a memory card, refer to "Printing from a Memory Card" in the on-screen manual: Basic Guide . SD Card SDHC Card MultiM[...]
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Page 65
63 (E) (D) 2 3 Rotate the Easy-Scroll Wheel (E) to display a photo to print. Alternatively , use the [ or ] button to select a photo. For details, refer to "21 Loading Paper" on page 56. • Load a sheet of 4" x 6" size photo paper in the Rear T ray (D) in portrait orientation.[...]
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Page 66
64 (F) (A) (B) 6 5 4 Press the [ + ] or [ - ] button to specify the number of copies, then press the OK button. The Print Settings Confirmation Screen appears. Press the Color button (F). After printing, open the Card Slot Cover (A), pinch the memory card and pull it straight out, then close the Card Slot Cover (A). Printing will start. Do not remo[...]
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Page 67
65 (A) (B) (A) (E) (F) (D) (C) 2 3 1 4 T ry Copying This section explains with Plain Paper . For various copying procedures, refer to "Copying" in the on-screen manual: Basic Guide . For details, refer to "21 Loading Paper" on page 56. • Y ou can copy a document by simply placing it on the Platen Glass and pressing the Black b[...]
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Page 68
66 (A) 2 1 3 4 Print Photos from a Computer For opening Solution Menu, refer to "Solution Menu" on page 60. For more information refer to the on-screen manual: Advanced Guide . • • Load a sheet of photo paper in the Rear T ray (A) in portrait orientation. For details, refer to "21 Loading Paper" on page 56. • Click Print .[...]
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Page 69
67 (C) (A) (B) 2 1 Align the Print Head Select Y es , then press OK button. For details, refer to "21 Loading Paper" on page 56. • Use three sheets of A4 or Letter-sized plain paper for alignment. Confirm that three or more sheets of A4 or Letter-sized plain paper are loaded into the Cassette (B). Printing of the first pattern starts. M[...]
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Page 70
68 4 3 When the above pattern is printed, select Y es and press the OK button. Look at the first printout, and use the [ ] { } buttons to enter the number of the pattern that has the least noticeable vertical or horizontal streaks for columns A to G , then press the OK button. If it is difcult to pick the best pattern, pick the setting that prod[...]
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Page 71
69 6 5 Follow the same procedure as to enter the number of the pattern that has the least noticeable vertical streaks for columns H to Q , then press the OK button. Less noticeable vertical white streaks More noticeable vertical white streaks Confirm the above message, then press the OK button. Printing of the second pattern starts.[...]
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70 8 9 7 Confirm that the above screen appears. Print Head Alignment is now complete. Enter the number of the pattern that has the least noticeable horizontal stripes for columns a to j , then press OK button. If it is difcu lt to pick the best pattern, p ick the setting that produces the least noticeable white stripes. • Less noticeable horiz[...]
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Page 73
QT5-2547-V01 XXXXXXXX ©CANON INC.2008 PRINTED IN THAILAND Email T ech Support — www .canontechsupport.com The following ink tanks are compatible with this product. Getting Help from Canon This option provides live telephone technical support, free of service charges, Monday-Friday (excluding holidays), during the warranty period. T elephone Devi[...]