Canon IMAGEFORMULA DR-X10C manual

Please read this man ual before using the scanner. After you finish reading this ma nual, keep it in a safe place for future reference. Reference Guide[...]

i READ CAREFULL Y BEFORE OPENING THE SEALED DISK P ACKA GE CANON SOFTW ARE LICENSE A GREEMENT IMPOR T ANT -READ THIS A GREEMENT BEFORE OPENING THE SEALED DISK P A CKA GE! BY OPENING THE SEALED DISK P A CKA GE, Y OU ARE DEEMED TO A GREE TO BE BOUND BY THIS A GREEMENT . This legal document is a license agreement between you and Canon Electronics Inc.[...]

ii NEITHER CANON, CANON’S AFFI LIA TE, TH EIR DISTRIBUTOR NOR DEALER IS LIABLE FOR ANY LOSS OR D AMA GE INCLUDING CO NSEQUENTIAL OR INCIDENT AL LOSS OR D AMA GE SUCH AS LOSS OF PR OFITS, EXPENSE OR INCONVENIEN CE, WHA TSOEVER CA U SED BY OR ARISING OUT OF THE SOFTW ARE, ACCOMP ANYING DOCUMENT A TIO N OR THE USE THER EOF . CANON, CANON’S AFFILIA[...]

iii FCC REGULATIONS (For 120 V model) Document Scanner, Model M11063 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditi ons: (1) This device may not cause harmful inte rference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Not[...]

iv European Union (and EEA) only. This symbol indicates that this product is n ot to be disposed of with your household waste, according to the WEEE Directive (2002/96/EC) and your national law. This product should be handed over to a designated collecti on point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an [...]

v Introduction Thank you for purchasing the Canon imageFORMULA DR-X10C Docume nt Scanner. Please read th is and the following manuals thoroughly before using the scanner to become acquainted with its capabilities and make th e most of its many functions. After reading the manual s, store them in a safe place for future reference. Manuals for the Sc[...]

vi Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restri ctions, handling precau tions, and instructions that should be observed for safety. WARNING Indicates a wa rning c oncerning operations that may lead to death or injury to persons if not performed correctly. To use the scanner safely, alwa ys [...]

vii Table of Contents Introduction ..... .............. ................. .............. ........... v Manuals fo r the Scanner ............. ........... ............. ..... v Symbols Used in This Manual ............. ............. ....... vi How This Manual i s Organized...... ............. ............. vi Chapter 1 Before You Start Using the Sca[...]

Chapter 1 Before You Start Using the Scanner 1. Important Safety I nstruct ions .......... ................. ... 2 Installation Location ............... .............. .......... .......... 2 Power ...... ............. ........... ............. ............. .......... ..... 2 Moving the Scan ner ........ ............. .......... ............. ....[...]

2 1. Important Safety Instructions To ensure the safe operation of this sc anner, be sure to read the safety warnings and pr ecautions described below. Installation Location The performance of this sc anner is affected by the environment in which it is install ed. Make sure that the location where the scanne r is installed meets the following envir[...]

3 1 Before Y ou Star t Using t he Scanner ● Do not pull directly on the power cord. When disconnecting the power cord, grasp the plu g and remove it from the outlet. ● Keep the area around the power plug clea r of objects so that the power cord can be disconnected easily in an emergen cy. ● If you have any questions regarding the power supply[...]

4 ■ Some parts can only be cleaned when the power is turned ON. In these cases, be careful to avoid electric shock. ■ Clean the scanner using a slightly dampene d cloth which has been well wrung ou t. Never use alcohol, benzene, paint thi nner, or any other flammable substances. ■ If the scanner makes strange noises, or g ives off smoke, heat[...]

5 1 Before Y ou Star t Using t he Scanner ■ Do not wear loose clothing or jewelry that ma y get caught in the scanner wh ile you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anythi ng becomes caught in the scanner, immediately discon nect the power cord to stop the scanner. ■ Be careful when p[...]

6 2. Features The main features of th e DR-X10C are described below. Refer to the User Manual for detailed inf ormation. Scanner Features ● Fast Document Feeding The scanner can scan up to 1 00 document sheets per minute of LTR/A4-size pape r in black and white, grayscale, and co lor scanning modes. * Scanning conditions: LTR /A4 portrait, dupl e[...]

7 1 Before Y ou Star t Using t he Scanner Detection Functions ● Auto Image Type Detection The scanner automati cally detects whether documents are in black and white or color. ● Auto Paper Size Detection The document page size is detected before scanning. ● Skew Detection Functio n The scanner stops feeding when a skewed document is detected [...]

8 ● Dropout and Color En hancement Functions The scanner is equipped with drop-out and enhancement functions that enable you to specify one color (red, blue, or green) to be omitted (dropped out) or enhanced when scanning, respectively. ● Remove Binder Hol es Erases the shadows that appe ar on scanned images form binding holes on the original d[...]

9 1 Before Y ou Star t Using t he Scanner Other Functions ● Rapid Recovery System When this function is activat ed and a sensor detects a misfeed due to a paper jam or double feed, wh ich causes feeding to stop, scanning pauses to allow yo u to correct the cause of the misfee d, af ter which scanning continues from the document page on which the [...]

10 3. Names and Functions of Parts The names and functions of the DR-X10C parts are shown below. Front View, Feeder Inlet, and Ejec t Outlet a Document Eject Tray Scanned documents are output here. b Document Feed Tray Load documents to be scanned. c Power Switch Turns the scanner ON and OFF. d Control Panel (See p. 11.) e Document Guides Adjust to[...]

11 1 Before Y ou Star t Using t he Scanner Rear View a USB Connector (Type B) Connect the supplied USB cable here. b SCSI Connector (50-pin half-pitch D-sub receptacle) Connect the SCSI cable here. c DIP Switch (SCSI ID) Selects the scanner’s SCSI ID. d Power Connector Connect the supplied power cord here. e Ventilation Holes (Exha ust Fan) Exhau[...]

12[...]

Chapter 2 Basic Operation 1. Turning the Po wer ON and OFF ................ ....... 14 About the P ower Switch ....... ............. ............. ........ 14 2. Documents .................. ................. .............. ....... 15 Acceptable Docum ents ..... ........... ............. ............. 15 3. Document Feed and Eject Trays ...........[...]

14 1. Turning the Powe r ON and OFF Use the power switch to turn the DR-X10C scanner ON and OFF, or if you are using a USB connection, you can set the USB-linked power switch. CAUTION • After tur ning the scan ner OFF, wait at least ten s econds before turning it b ack ON. • If the s canner is connected v ia SCSI cab le, always turn the s canne[...]

15 2 Basic Operation 2. Documents The DR-X10C scanner can scan documents rang ing in size from business cards and checks to 11" × 17"/A3 size. The size and type of paper that can be fed depends on the feeding method. Acceptable Documents The scanner ca n feed the following document sizes. Size Width: 2" to 12.01" (50.8 mm to 30[...]

16 • To scan bound mul ti-page doc uments such as inv oice booklets, place the boun d edge again st the feeder inlet and scan by manual feeding. • To use the Long Document Mode, f eed document pag es manually, one a fter anothe r. T orn documen ts Extremely thin, translucent p aper Documents w ith paper cl ips or staple s[...]

17 2 Basic Operation 3. Document Feed and Eject Trays Before scanning, prepare the Do cument Feed and Eject Trays for th e desired paper size. Preparing the Document Feed Tray ■ Opening the Document Feed Tray When the scanner is turned ON, the Document Feed Tray opens automatically and m oves to the specified home position height. The height of t[...]

18 ■ Document Guides Unlock the document guides by gently pr essing both sides of either guide ( a ), and slidin g the document guides to match the width of your do cument ( b ). Hint The positio ns of the left and right do cument guide s can also be locked in dependently for off-cent er loading. For details, see “Adjusting the Document Guides?[...]

19 2 Basic Operation 2. Load your documents against the left feed guide. 3. Lock the left document guide ( a ) by pulling out th e lock lever, then slide the righ t document guide to the right edge of your documents ( b ). 4. Lock the right document guide ( a ), and unlock the left document guide ( b ). 5. Slide the left document guide to the left [...]

20 3. Slide the rig ht document gui de all the way to th e right. 4. Unlock the left document guide. Preparing the Document Eject Tray The Eject Tray incl udes two Document Eject Guides, the Eject Tray Extension and Eject Paper Stopper, to be adjusted to match the length of your documents. ■ Document Guides Slide the docu ment eject guides to mat[...]

21 2 Basic Operation ■ Document Eject Tray Extension Pull out the tray extension to match the le ngth of your do cument. ■ Eject Paper Stoppers Raise the appropriate Eject Paper Stopper to stop ejected documents from spilling out of the eject tray. Hint The eject pape r stopper s are attache d to the document tray extension , so you can adjust [...]

22 4. Document Feeding Methods Two document feeding methods are available: Continuous Feeding, which feeds docume nts automatically fro m the document tray by the pickup roller; and Manual Feeding, which requires one document at a time to be positioned manually for transport by the feed roller, while the pi ckup roller is disabled. Selecting the Do[...]

23 2 Basic Operation Hint • The [Byp ass Mode] ke y is link ed to the [Manual Feed ing] Fee d Option sett ing of the ISI S/TWAIN driver. • When the [Bypass Mode] key on th e control panel is pr essed or the [Ma nual Feedin g] Feed Op tion is sel ected, the [Bypass Mode] key lig hts and th e Document Fe ed Tray rise s. Bypass Mode Key[...]

24 5. Scanning Scanning operations can be controll ed by a scanning application progr am such as the CapturePerfect 3.0 software included with t he scanner, or directly from the control panel of the DR -X10C, using the Job Function. This section describes the J ob Function and provides an overv iew of CapturePerfect 3.0. About the Job Function The [...]

25 2 Basic Operation CapturePerfect 3.0 CapturePerfect 3.0 is an ISIS-compatible app lication developed for Canon document scanners. CapturePerfect 3.0 includes the following modes. Select the desired scan mode from the Scan menu to perform scan ning. For more information on Captur ePerfect 3.0, refer to the CapturePerfect 3.0 Operation Guide . ■[...]

26 Scan To Presentation This mode is convenient when a compact scanner is used in an environment such as a conference hall, where it is connected to a large display or projector. By setting CapturePerfect for full-screen display before scanning, scanned images are displayed at ful l size on the screen. Hint This is not usually practic al for large [...]

27 2 Basic Operation 4. Set the [Default Page Size]. IMPORTANT If you select [Default] in the ISIS dr iver prope rties dial og box, that setting is ap plied here. 5. Click [OK] to finish scanner selection. 6. From the [Scan] menu, select [Scanner Setting]. The Properties dialog box for the ISIS driver opens. 7. Set the scan settings. Hint For detai[...]

28 10. Place your document and click [Save] to start scanning. IMPORTANT You must loa d your docume nts as desc ribed belo w, depending on the spec ified Feed Option setting. • If the [Sta ndard Feeding ] Feed Option is enabled, l oad your documents be fore scann ing. When all of the documen ts have been scanned , the Continu e Scanning dia log b[...]

29 2 Basic Operation 6. Clearing a Paper Jam or Double Feed Error If a paper jam or double feed occurs during scanning, a paper jam message appears on the PC and on the scanner’s display panel. Use the following procedur e to clea r the paper jam. CAUTION • When removi ng jammed paper , take care not to cut your han ds on the edge s of the pape[...]

30 IMPORTANT The Rapid Re covery Syst em setti ng in the ISIS/TWAIN d river causes the fol lowing proc ess to occur af ter a paper jam. • When the Rapid Recov ery System is disabled , images scanned befo re the pape r jam occurs are saved as file s, scanning fi nishes, finis hed and an erro r message is disp layed. In this cas e, restart s cannin[...]

31 2 Basic Operation • When the Rapi d Recovery Sy stem is enabled, scanning pauses when a doub le feed is detected, a nd the follo wing erro r message is displayed. ■ When the Rapid Recovery System is Disabled Return the document pages ej ected as a result of double- feed detection to the top of the document stack yet to be scanned, and resume[...]

32[...]

Chapter 3 Maintenance 1. Regular Maintenance ................... ................. .... 34 Cleaning the Scanner. ............. ........... ............. ....... 34 Cleaning the Glass and Ro llers............... ............. .. 35 Opening and Closing the Upper Un it ................... .. 35 Cleaning Rollers with a Clean ing Sheet ........... .....[...]

34 1. Regular Maintenance To maintain scanning quality, routinely clean the scanner as described below. CAUTION • Do not use spra y cleaners to clean the scann er. Precisi on mechanis ms may get wet and malf unction. • Never use pa int thinne r, alcohol, or other organ ic solven ts to clean th e scanner. Su ch solvents may deform or d iscolor t[...]

35 3 Maintenance Cleaning the Glass and Rollers If scanned images contain spot s or documents become dirty after scanning, the scanning gla ss or transport rollers inside the scanner may be dirty. The locations of the main gla s s and rollers are as follows. For instructions on cleaning the gl ass and rollers, refer to the following pages. • Scan[...]

36 Hint An error messa ge appears on t he display pan el if the up per unit is open (r aised). Cleaning Rollers with a Cleaning Sheet Rollers in th e transport pat h are cleaned using the Cleaning Mode of the User Mode, using a cleaning sheet. Hint • Each cleani ng sheet is us ed several tim es to clean one si de of the rollers. • Cleaning sh e[...]

37 3 Maintenance 6. Insert the cleaning sheet adhesive-side up into the feed inlet. The cleaning sheet feeds through the scanner, and the Cleaning Mode exits. 7. Inspect the cleaning shee t for dust. 8. Repeat steps 3 to 6 several times using the same cleaning sheet to clea n the same side of the rol lers. 9. Prepare a new cleaning sheet, and clean[...]

38 3. Wipe any dust of f the scanning gla ss with a clean, dry cloth. 4. Press the Stop key to turn off the lamp. 5. Carefully lower the upper unit ( a ). Press down on both sides of the upper unit to ensure that it is securely closed. ( b ) Cleaning the Platen Rollers The platen rollers are located near the upper and lower sides of the scanning gl[...]

39 3 Maintenance 3. Clean the black and white surfaces of the rollers by wiping horizontally with a moistened, w rung-out cloth. IMPORTANT When cleaning , be careful not to bend th e sheet ove r the roller . The locati on of th e sheet fo r the lower platen roller is in fron t of the roller. 4. Use a soft object such as a cotton swab to remove any [...]

40 3. Lift the pickup roller mounting le ver, and remove the roller. 4. Pull the feed roller lock lever down ( a ) and move it to the right ( b ) to unlock the feed roller. 5. Remove the feed roller. 6. Use a moistened, well wrung-out cloth to wipe o ff any dust from the rollers. ■ Reinstalling Pickup and Feed Rollers 1. Set the pickup roller ( a[...]

41 3 Maintenance 3. Push the feed roller lock lever up ( a ) and move it to the left ( b ) to lock the feed roller in place. 4. Push the roller cover up until it clicks in to place. IMPORTANT When opening an d closing the roller cover , be careful not to touch the gl ass (stapl e detectio n window). If the glass gets dir ty, staple dete ction acc u[...]

42 3. Push the roller lock lever up ( a ) and move it to the left ( b ) to unlock the roller. 4. Remove the retard roller. 5. Use a moistened, well wrung-out cloth to wipe off any dirt from the roller. ■ Reinstalling the Retard Roller 1. Set the retard roller into place in the scanner. 2. Align the notches in th e roller with the sha ft pins in t[...]

43 3 Maintenance 4. Replace the roller cover. 5. Push the front of the roller co ver in until it clicks into place. 6. Carefully lower the upper unit ( a ). Press down on both sides of the upper unit to ensure that it is securely closed.( b )[...]

44 2. Replacing the Transport Rollers As the rollers sta rt to wear out, fe eding quality declines, and doc ument feed errors, such as pa per jams, become more likely. If document feed er rors continue to occur after c leaning the rollers, purcha se the Roller Replac ement Kit and replace t he trans port rollers (pickup, feed, and retard rollers). [...]

Chapter 4 Practical Examples 1. Messages... ................. .............. .............. .......... 46 Status Display ........... ............. .............. .......... ........ 46 Error Messages ............ .......... .............. ............. ..... 47 2. Troubleshooting ............. ............................ ....... 49 Trouble Cate go[...]

46 1. Messages There are two types of display panel messages: “s tatus indic ator messages” and “ error messages” th at appear when t he scanner encounters a problem. Status Display The following messages appear on the display panel to indicate the scanne r’s operating state: ■ Counting... Status: Operating in Count-Only mode. ■ Inser[...]

47 4 Practical Examples Error Messages When one of the following me ssages appears on the display panel, an error has occurred in the scanner. Follow the indicated procedure to resolve the error . ■ Check Imprinter Error Code: H001 Problem: No ink cartridge is install ed in the post - imprinter. Solution: Install an ink cartridge. Error Code: H00[...]

48 ■ Skew Detected Error Code : J018 Problem: A skewed document page contacted the wall of the transport path. Solution: Remove and repositio n th e document page. ■ Double Feed Error Code : D002 Problem: A double feed was detected by the document length. Solution: Remove the double fed documen t page(s) from the eject outlet, return t hem to t[...]

49 4 Practical Examples 2. Troubleshooting This section describes the problems that may occur during use of the scanner and how to solve them. Trouble Categories The following trouble ca tegories are addressed: • The Scanner Does Not Turn ON (See p. 49) • The Scanner Is Not Recognized (Connectin g via USB) (See p. 49) • The Scanner Is Not Rec[...]

50 ■ The Scanner Is Not Recognized (Con necting via SCSI) If the scanner’s SCSI connec tion is not recognized , first confirm the following: ✔ Are the scanner and PC conne cted correctly using the proper cable? ✔ Is the scanner’s power switch turned ON? ✔ Is the SCSI card in the PC operating properly ? ✔ Was the PC turned ON before th[...]

51 4 Practical Examples If this does not solve the pr oblem, consider the following possible causes: Cause Other applications are running in the background on your PC. Solution Quit all other appl ications that are running. Cause Resident applications, such as anti-virus software, are draining me mory resources. Solution Quit al l resi dent applica[...]

52 Problem Text or images from the back side of your document appear in the scanned image. Cause Brightness may be set too low. Solution Increase the Brightne ss setting. Or, enable the [Prevent Bleed Through/Remove Background] setting. Cause The paper is too thin. Solution Photocopy the document, and scan the copy. Problem Double-sided sca nning i[...]

Chapter 5 Appendix 1. Specifications ................. ................. .............. .... 54 Unit Specif ications ........... .......... ............. ............. ... 54 Consumable s ............ ........... ............. ............. ........ 56 External Dimen sions .... .......... .............. ............. ..... 57 2. Index .............[...]

54 1. Specifications Unit Specifications Type Desktop sheet-fed scanner Scannable Document Requi rements Width: 2" to 12.01" (50.8 mm to 305 mm) Length: 2.76" to 17.01" (70 to mm 432 mm) Weight: Page Separation Feeding: 14 lb to 32 lb bond (52 g/m 2 to 128 g/m 2 ) (0.06 mm to 0.15 mm) Bypass Feeding: 11 lb to 64 lb bond (42 g/m [...]

55 5 Appendix Scanning Speed (LTR/A4 landscap e) Black and White 200 dpi Simplex 130 pages/min. Duplex 260 images/min. 300 dpi Simplex 130 pages/min. Duplex 256 images/min. 400 dpi Simplex 82 pages/min. Duplex 82 imag es/min. 600 dpi (speed priority) Simplex 80 pages/min. Duplex 80 imag es/min. 600 dpi (image quality priority) Simplex 32 pages/min.[...]

56 Consumables Roller Replacement Kit (Product Code : 2418B001) Replacement kit for transport rollers (pick-up roller, feed rollers, and retard roller). (See “Replacing the Transport Rollers” on p. 44.) IMPORTANT • Rollers are consu mable parts. When the r ollers star t to wear ou t, problems, su ch as paper jams and misfee ds, are more li ke[...]

57 5 Appendix External Dimensions 33.90" ( 861 mm) 21.10" (5 36 mm) 22.17" (563 mm) 14.77" ( 375 mm) 17.01" (432 mm) 20.79" (5 28 mm) 5.51" (140 mm)[...]

58 2. Index C CapturePerfect 3.0 . ........... ............ ........... ........... ........... .25 Cleaning feed roller ......... ........... ............ ........ ............ ........... ...39 glass ........ ............ ........ ............ ........... ........... ......35, 37 pickup roller ..... ........... ............ ........... ......... [...]

CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHI CHIBU-SHI, SAITAMA 369-1892 , JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 110 42, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSA UGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NE THERLANDS CANON LATIN AMERICA, INC. 703 WAT[...]