Canon iR 3170C manual

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Table of contents for the manual

  • Page 1

    Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference. ENGLISH User's Guide[...]

  • Page 2

    [...]

  • Page 3

    iR 3170C/iR 3170Ci iR 2570C/iR 2570Ci User's Guide[...]

  • Page 4

    Manuals f or the Machine The manuals for this machine are divide d as follo ws. Please refer to them f or detailed i nf ormation . The manuals supplied with optional equipment are included in the list below . Depending on the system configuration and product purchased, some manuals ma y not be needed. Guides with this symbol ar e printe d manuals. [...]

  • Page 5

    • Mac OS X PS Printer Driver Installation an d Instructions Mac PS Driver Guide CD-ROM • UFR II Printer Driver Installation and Instructions UFR II Driver Guide CD-ROM • Mac OS X UFR II Printer Driver Installation a nd Instructions Mac UFR II Driver Guide CD-ROM • Fax Driver Installation and Instruction s Fax Driver Guide CD-ROM • Install[...]

  • Page 6

    iv Contents Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How T o Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v i Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    v System Configuration an d Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 External View and Inter nal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 8

    vi Preface Thank you f or purcha sing the Canon iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci. Please read this manual thoroughly before operating the machine in orde r to familiarize yourself with its capabilities, and to make the most of its many functions . After readi ng th is manual, store it in a saf e place for future ref erence. This paper manual c[...]

  • Page 9

    Legal Notices vii Legal Notices Preventing Counterf eit Documents This machine includes a function for aiding in t he pre v ention of counterfeit documents. If you are copying documents that resemb le paper money closely , you ma y be unable to get an appropriate image. CE EMC Directive This equipment conforms with the essential re quirements of EC[...]

  • Page 10

    Legal Notices viii Additional Inf ormation When ser vicing or adjusting the optical system of the product, be careful not to place screwdriv ers or other shiny objects in the path of the laser beam. Also , accessories such as watches and rings should be removed bef ore wor ki ng on the product. The reflected beam, ev en though visible or in visible[...]

  • Page 11

    Legal Notices ix About the ENERGY ST AR Program (Onl y iR 3170Ci) R&TTE Directive Super G3 This copier model meets E NERGY S TA R Program f or en erg y efficiency . The International E NERGY S TA R Office Equipment Program is an inter nati onal program that promotes energy saving through the us e of computers and o ther office equipment. The pr[...]

  • Page 12

    Legal Notices x Abbreviations Used in This Man ual In this manual, product names and model name s are abbre viated as follo ws: Microsoft ® Windows ® 98 operating system: Windows 98 Microsoft ® Windows ® Millennium Edition operating system: Windows Me Microsoft ® Windows NT ® oper ating system: Windows NT Microsoft ® Windows ® 2000 operatin[...]

  • Page 13

    Legal Notices xi Copy right Cop yright 2005 by Canon Inc. All r ights reser ved. No par t of this publication may be reproduced or transmitted in any f orm or by any means, electronic or mechanical, including photocopying and recording, or by any inf or mation storage or retriev a l system without the prior wri tten permissio n of Canon Inc. This p[...]

  • Page 14

    Legal Notices xii Disc laimer s The information in this document is subject to change withou t notice. CANON INC . MAKES NO W ARRANTY OF ANY KIND WITH REGARD T O THIS MA TERIAL, EITHER EXPRESS OR IMPLIED , EXCEPT AS PR O VIDED HEREIN, INCLUDING WITHOUT LIMIT A TION, THEREOF , W ARRANTIES AS TO MARKET ABILITY , MERCHANT ABILITY , FITNESS FOR A P ART[...]

  • Page 15

    Legal Notices xiii Legal Limitations on the Usag e of Y our Pr oduct and the Use of Images Using your product to scan, print or otherwis e reproduce cer t ain documents, and the use of such images as scanned, pr inted or otherwise reproduced by y o ur product, may be prohibited by la w and ma y result in criminal and /or civil liability . A non -e [...]

  • Page 16

    Important Safety Instructions xiv Impor tant Safety Instructions Please read these "Impor tant Sa fety Instructions" thoroughly bef ore operating the machine. As these instructi ons are intended to prev ent injur y to the user or other per sons or de struction of proper ty , al wa ys pay attention to these instruct ions. Also , since it m[...]

  • Page 17

    Important Safety Instructions xv • Do not instal l the mach ine in the f ollo wing location s: - A damp or dusty location - A location near water faucets or water - A location exposed to direct su nlight - A location subject to high temp eratures - A location near open flames • Do not remove the m achine's leveling feet a fter the machin e[...]

  • Page 18

    Important Safety Instructions xvi Handling W ARNING • Do not attempt to disassemble or mo dify the machine. There are hig h-temperature and high-volta ge components in side the machine which may result in a fire or electrical shock. • If the machine makes strange n oises, or gi ves off smoke, heat, or strange smells, immediately turn OFF the ma[...]

  • Page 19

    Important Safety Instructions xvii • Do not place y our hand in the part of the tray where stap ling is perf ormed when a fi nisher is attached, as t his may result in p ersonal injury . • The laser bea m can be harmful to human bodie s. Since radiati on emitted ins ide the pr oduct is completel y confined wit hin prot ective housin gs and ex t[...]

  • Page 20

    Important Safety Instructions xviii Maintenance and Inspections W ARNING • When cleaning the machine, first turn OFF the main power sw itch, then disconnect the power cord. F ailure to observe these step s may result in a fire or electrical shock. • Disconnect the power cord fr om the power outlet regularly , and clean the area around the base [...]

  • Page 21

    Important Safety Instructions xix Consumables W ARNING • Do not burn or thro w used toner car tridges into open flames, a s this may cause the toner remaining inside the car tridges to ig nite, resulting in burns or a fire . • Do not store toner car tridges or copy paper in places exposed to open flames, as this may cause the toner or paper to [...]

  • Page 22

    About the Instruction Manual CD-ROM xx About the Instruction Manual CD-R OM Contents of Instruction Manual CD-R OM Documentation kit A: Instruction Manual CD-R OM V olume I-III This contains the multilingual ve rsions of the f ollowing guides. ■ Easy Operation Guide • Basic Features Contains the basic operations of the Copy , Mail Box, Send, Re[...]

  • Page 23

    User Manual CD-ROM Menu xxi User Manual CD-R OM Menu The User Manual CD-R OM Menu is software that enab les y ou to select and view PDF Manuals included on the CD-ROM via your computer screen. F ol low the instructions below to use the User Manual CD-R OM Menu. System Requirements The User Manual CD-ROM Menu can be used in the f ollowing system env[...]

  • Page 24

    User Manual CD-ROM Menu xxii Using The CD-R OM Menu This section describes how to use the CD-ROM Menu. When y ou inser t the User Manual CD-ROM provided into the CD-ROM driv e, the Language Selection screen is display ed . Clicking a language on this screen displays the f ollowing menu. (The sample screenshot shown here is for Windo ws users .) NO [...]

  • Page 25

    Periodic Inspection of the Breaker xxiii P eriodic Inspection of the Breaker This machine has a breaker that detects e xcess curr ent or leakage curren t. Be sure to test the breaker once or twice a month using the f ollowing procedure. IMPOR T ANT • Make su re that the main pow er is turned ON, and the machine is neither printing nor scanning be[...]

  • Page 26

    Periodic Inspection of the Breaker xxiv 3 Once you ha ve confirmed that the power is OFF , press the main po wer s w itch to OFF (" " side). 4 Mov e the breaker le ver to ON ("I" side). IMPOR T ANT If the breake r stops between ON an d OFF , mov e the breaker le ver to OFF , then back to ON. 5 Press the main power switch to ON ([...]

  • Page 27

    CHAPTER 1-1 1 Bef ore Y ou Start Using This Machine This chapter describes what you should kno w before us ing this machine, such as par ts and their functions, and how to turn ON the main power . Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -2 Installatio[...]

  • Page 28

    Installation Location and Handling 1-2 Bef ore Y ou Star t Using This Machine 1 Installation Location and Handling This section describes preca utions for installa tion location and handling. W e recommend that you read this section prior to using this machine. Installation Precautions A void Installing the Mac h i ne in the Following Locations ■[...]

  • Page 29

    Installation Location and Handling 1-3 Bef ore Y ou Star t Using This Machine 1 ■ A void poorly ventil ated loca tions. This machine generates a slight amount of ozone during normal use. Although sensitivity t o ozone ma y vary , this amount is not har mful. Ozone ma y b e more noticeable during extended use or long production runs, especially in[...]

  • Page 30

    Installation Location and Handling 1-4 Bef ore Y ou Star t Using This Machine 1 ■ A void e xposing the mac hine to rapid changes in tempe rature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) ma y form inside the machine. This ma y result in a noticeable degradation in the quality of the c[...]

  • Page 31

    Installation Location and Handling 1-5 Bef ore Y ou Star t Using This Machine 1 Select a Safe P ower Suppl y ■ Plug the mac hine into a 220-240 V A C outlet. ■ Make sure that the po wer supply f or the machine is saf e , and has a stead y vo l ta g e . ■ Do not connect other electrical equipmen t to the same po wer outlet to whic h the mac hi[...]

  • Page 32

    Installation Location and Handling 1-6 Bef ore Y ou Star t Using This Machine 1 Pr o vide Adequate I nstallation Space ■ Pro vide enough space on each side of the mac hine for unrestricte d operation. No optional equipment is attached. 1,035 mm 1,238 mm 100 mm or more The optional Feeder (DADF-L1), Finisher-P1, and Paper Deck-Q1 are attac hed. Th[...]

  • Page 33

    Installation Location and Handling 1-7 Bef ore Y ou Star t Using This Machine 1 Mo ving the Machine ■ If you intend to move the machine, cont act yo ur local authorized Canon dealer befor ehand. Handling Precautions ■ Do not attempt to di sassembl e or modify the mac hine. ■ Some parts inside the machine are subject to high- v olta ges and te[...]

  • Page 34

    Installation Location and Handling 1-8 Bef ore Y ou Star t Using This Machine 1 ■ Be careful not to spill liqud or dr op any forei gn object s, such as paper cli ps or staples inside the machine . If a foreign object comes into contact with ele ctrical parts inside the machine, it might cause a short circuit and result in a fire or el ectrical sh[...]

  • Page 35

    Installation Location and Handling 1-9 Bef ore Y ou Star t Using This Machine 1 ■ For safety re asons, turn OFF th e contr ol panel power switch of the machine when it will not be used f or a long period of time, such as o vernight. As an added safety measure, turn OFF the m ain power switch, and disconnect the power co rd wh en the machine will [...]

  • Page 36

    What This Machine Can Do 1-10 Bef ore Y ou Star t Using This Machine 1 What This Machine Can Do All the elements y ou will e ver need in a colour digital m ultitasking machine. The iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci incorporates a r ich arra y of input and output features that can greatly enhance your efficiency . Equipped with features that mee[...]

  • Page 37

    What This Machine Can Do 1-11 Bef ore Y ou Star t Using This Machine 1 Sending Function (optional)* See the Sending and F acsimile Guide The Send function enables you to send scanned image or document data to file ser vers , or send it by e-mail or I-f ax. A variety of file formats are suppor ted (PDF , TIFF , JPEG, PDF (Compct), and PDF (OCR)), wh[...]

  • Page 38

    What This Machine Can Do 1-12 Bef ore Y ou Star t Using This Machine 1 Using the Remot e User Interface See the Remote UI Guide Y o u can control functions, such as confir ming the status of the machine, job operations, and printing instructions for data sav ed in inbo x es, all from y our PC's web browser . Networ k Scanning (optiona l)* See [...]

  • Page 39

    System Configuration and Parts 1-13 Bef ore Y ou Star t Using This Machine 1 System Configuration and P ar ts Optional Equipment 9 0 Main Unit[...]

  • Page 40

    System Configuration and Parts 1-14 Bef ore Y ou Star t Using This Machine 1 External View and Internal Vie w a Platen Cover T ype H b Feeder (D ADF-L1) c Card Reader-C1 d Copy T ray-J1 e Pap e r D ec k -Q 1 f Cassette Feeding Unit-Y1/Y2 g Inner 2way T ray-C1 h En velope Feeder Attachment-C1 i Finisher-P1 j Finisher-Q1/Q3 k Buffer P ass Unit-C1 The[...]

  • Page 41

    System Configuration and Parts 1-15 Bef ore Y ou Star t Using This Machine 1 Contr ol P anel P arts 0 a Energy Saver ke y Press to set or cancel the Ener gy Sav er mode. b Control P anel P ower Switch (Sub P ower Supply) Press to turn the control panel ON or OFF . When tur ned OFF , the machine is in the Sleep mode. c Counter Check key Press to dis[...]

  • Page 42

    System Configuration and Parts 1-16 Bef ore Y ou Star t Using This Machine 1 T ouch P anel Display a Copy Press this key to access t he machine's copy functi ons. b Send Press this key to access the machine 's sending and fa csimile functions if the Color Uni versa l Send Kit Send is activ ated and the optional Super G3 F AX Board is inst[...]

  • Page 43

    System Configuration and Parts 1-17 Bef ore Y ou Star t Using This Machine 1 • [Send] appears if the Color Universal Send Kit (standard-equipped f or the iR 3170Ci/iR 2570Ci) is activated and the optional Super G3 F AX Board is in stalled, or only the Color Universal Send Kit (standard-equipped for the iR 3170Ci/iR 2570Ci) is activ a ted. If only[...]

  • Page 44

    System Configuration and Parts 1-18 Bef ore Y ou Star t Using This Machine 1 NO TE • The top of the touch panel displa y may diff er according to the optional equipment that is attached to the machine. Attached Optional Equipmen t Displa yed Function Ke ys None (initial status of the iR 3170C/iR 2570C) • Color UFR II Printer Kit (for the iR 317[...]

  • Page 45

    System Configuration and Parts 1-19 Bef ore Y ou Star t Using This Machine 1 • The meaning of the icon (ty pe of job) that appears in the Jo b/Print Status Displa y Area (on the bottom left of the screen) is des cribed below: Icon (T ype of Job) Description Copy Job Send/F ax Job Mail Bo x Job Printer Job Repor t Job Network Scan Job Additional F[...]

  • Page 46

    Main Power and Control Panel Power 1-20 Bef ore Y ou Star t Using This Machine 1 Main P o wer and Control P anel P ower The machine is provided with two power s witc hes, a main power s witch and a control panel power s witch, as well as a breaker that detects e xcess current or leakage curre nt. How to T urn ON the Main P ower 1 Make sure that the[...]

  • Page 47

    Main Power and Control Panel Power 1-21 Bef ore Y ou Star t Using This Machine 1 IMPOR T ANT If the main pow er indicator on the control pan el does not light e ven though the main po wer s witch is ON, be sure to chec k the break er to see if it is OFF . (See "When the P ower Does Not T urn ON," in the Ref erence Guide.) 4 The screens on[...]

  • Page 48

    Main Power and Control Panel Power 1-22 Bef ore Y ou Star t Using This Machine 1 ● If login authenticatio n by the SDL or SSO login service is not set, and MEAP is selected as the initial function in Co mmon Settings (from the Additional Functions screen). ❑ The Star t Up screen is display ed until th e machine is ready to scan. ❑ After the S[...]

  • Page 49

    Main Power and Control Panel Power 1-23 Bef ore Y ou Star t Using This Machine 1 ● If login authentication b y the SDL or SSO login serv ice is set: ❑ The Star t Up screen is displayed until the machine is ready to scan. ❑ After the Star t Up screen disappears, the MEAP Star t Up screen is display ed regardless of the Initial Function setting[...]

  • Page 50

    Things You Must Do Before Using This Machine 1-24 Bef ore Y ou Star t Using This Machine 1 Things Y ou Must Do Bef ore Using This Machine This section describes the impor tant setting registrations and procedures that must be done before the machine is used f or sending operations. For the fur ther details of the operations, see "Things Y ou M[...]

  • Page 51

    Things You Must Do Before Using This Machine 1-25 Bef ore Y ou Star t Using This Machine 1 3 Press [T el Line T ype]. 4 Select the type of telephone line ➞ pr ess [OK]. The selected mode is set. 5 Press [Done] repeatedl y until the Basic Features screen appear s.[...]

  • Page 52

    Things You Must Do Before Using This Machine 1-26 Bef ore Y ou Star t Using This Machine 1 Setting the Current Date and Time Y ou can set the current date and time. The curre nt d ate and time settings are used as standard timer settings for functions that require them. NO TE Y ou can also specify to automatically sy nchroniz e the date and time wi[...]

  • Page 53

    Things You Must Do Before Using This Machine 1-27 Bef ore Y ou Star t Using This Machine 1 3 Enter the current date ( day , month, year) and time using - (numeric keys). ● If you are setting the Time Zone: ❑ Press the Time Zone drop-down list ➞ select the time zone where the machine is located. NO TE • The def ault setting is 'GMT 0 0:[...]

  • Page 54

    Things You Must Do Before Using This Machine 1-28 Bef ore Y ou Star t Using This Machine 1 ❑ Select the month and day from the Month and Da y drop-down lists, respectiv e ly . ❑ Press [ ] or [+] to enter the time of day y ou want Daylight Sa ving Time to take effect ➞ press [OK]. ❑ Press [End Date] ➞ make the settings in the same wa y as [...]

  • Page 55

    Things You Must Do Before Using This Machine 1-29 Bef ore Y ou Star t Using This Machine 1 Registering This Machine's F ax Number Y ou must store the machine's f ax number . This number is printed on the document that you f ax to the receiving par ty . The number ma y also be displa yed on the touch panel displa y of the receiving par ty&[...]

  • Page 56

    Things You Must Do Before Using This Machine 1-30 Bef ore Y ou Star t Using This Machine 1 Registering Sender Names Y ou can regi ster any name as the sender's name, such as the section o r depar tment's name, or an indivi dual's name. The registered sender's name can be displayed on the touch panel display of the recipient&apos[...]

  • Page 57

    Things You Must Do Before Using This Machine 1-31 Bef ore Y ou Star t Using This Machine 1 4 Enter the se nder's name ➞ press [OK]. Y ou can enter up to 24 charac ters for the sender's name. T o cancel registering the se nder's name, press [cancel]. The selected mode is set. 5 Press [Done] repeat edly unt il the Basic Featur es scr[...]

  • Page 58

    Things You Must Do Before Using This Machine 1-32 Bef ore Y ou Star t Using This Machine 1 1 Press ➞ [Comm unications Set tings] ➞ [TX Set tings] under <Common Settings>. 2 Press [Unit Name]. 3 Enter a name ➞ press [OK]. The selected mode is set. 4 Press [Done] repe atedl y until the Send Basic Fe atures screen appea rs.[...]

  • Page 59

    Displaying a Help Screen 1-33 Bef ore Y ou Star t Using This Machine 1 Displa ying a Help Screen Pressing brings up a guidance scr een with i n f ormatio n about the various f eatures that are av ailabl e with y our machine . ■ Usage He lp Pressing after selecting a mode br ings up a guide screen with an explanation of that mode . Use this help f[...]

  • Page 60

    Displaying a Help Screen 1-34 Bef ore Y ou Star t Using This Machine 1 1 Press [Maki ng Copies] ➞ [V arious originals]. 2 Press [Photo original] or [T ext & Printed image contained] ➞ press [ ▼ ] or [ ▲ ] to read the detailed inf ormation on the selected mode. 3 Press [Done] to re turn to the V arious Originals screen. 4 Press [Done] to[...]

  • Page 61

    CHAPTER 2-1 2 Routine Maintenance This chapter describes how to load paper, and replace toner . Loading P aper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Replacing the T oner Car tridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 62

    Loading Paper 2-2 Routine Maintenance 2 Loading P aper If the selected pape r has run out during printing, a screen prompting you to load pape r appears on the touch panel display . IMPOR T ANT • A screen prompti ng you to load paper als o appears if the selected paper dra wer is not fully inserted into the machine. Ma ke sure that the paper dra [...]

  • Page 63

    Loading Paper 2-3 Routine Maintenance 2 1 Press and releas e the b utton on the paper dra wer in whic h y ou want to loa d paper . 2 Grip the handle, and pull out the paper drawer until it stops. 3 Open a pac kage of paper , and remo ve the paper stack. CA UTION When loading paper , take care not to cut your hands on the edges of the paper . IMPOR [...]

  • Page 64

    Loading Paper 2-4 Routine Maintenance 2 NO TE • F or high quality printouts, use paper recommended b y Canon. • Bef ore loading paper , alwa ys fan the she ets se ve ral times , and align the edges to f acilitate f eeding. Also , you shoul d alwa ys fan paper that has just been remo ved from a newly opened paper pac kage. 4 Load the paper stac [...]

  • Page 65

    Loading Paper 2-5 Routine Maintenance 2 5 Gently push th e paper draw er back int o the machine until it clicks into place in the c losed position . CA UTION When returning the pape r drawer to its original position, be careful no t to get your fingers caught, as this may result in personal injury . IMPOR T ANT Y ou will not be able to mak e copies[...]

  • Page 66

    Replacing the Toner Cartridge 2-6 Routine Maintenance 2 Replacing the T o ner Car tridg e When there is on ly a small amount of toner remai ning in the machine, the following message appears on the touch panel display , as shown. Y ou can continue printing, but at this time you should purchase new toner of the indicated colour so that you hav e it [...]

  • Page 67

    Replacing the Toner Cartridge 2-7 Routine Maintenance 2 IMPOR T ANT • Use only the toner cartridges intended for use with t his machine . • Do not replace toner cartridges until the message prompting y ou to do so appears . • The colour of the toner to be replaced is shown on the touch panel displ a y . A toner car tr idge rev olver is mounte[...]

  • Page 68

    Replacing the Toner Cartridge 2-8 Routine Maintenance 2 3 T urn the knob of the to ner cartridge in the direction of the arr ow (counter cloc kwise). IMPOR T ANT T urn the knob on the blac k car tr idge, until the arro w points to 'Unlock'. T urn the knob on the cy an, magenta, or y ellow toner c ar tridge until it stops. Lock Unl ock Bla[...]

  • Page 69

    Replacing the Toner Cartridge 2-9 Routine Maintenance 2 4 Grip the knob on the toner car tridge , and pull the toner ca rtridge out of the toner suppl y port. Pull the toner car tridge out halfwa y , then remove it completely while suppor ting it with your other hand from underneath. W ARNING Do not burn or thro w used toner car tridges into open f[...]

  • Page 70

    Replacing the Toner Cartridge 2-10 Routine Maintenance 2 6 T urn the knob of the t oner cartridge in the direction of the arr ow (cloc kwise) until it stops. IMPOR T ANT Bef ore you turn the knob on the toner c ar tridge, make sure that the toner cartridge is pushed in as f ar as possib le. 7 Close the toner suppl y por t cover , and close the fr o[...]

  • Page 71

    CHAPTER 3-1 3 T r oubleshooting This chapter explains what to do in res ponse to a paper jam and an error message display . Clearing Paper J ams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 72

    Clearing Paper Jams 3-2 T roubleshoo ting 3 Clearing P aper Jams W ARNING The screen indicating the lo cation of the paper jam app ears on the touch panel display , f ollowed by instructions on how to clear the paper ja m. This screen repea tedly appears on the touc h panel display until the paper jam i s entirely cleared. There are some areas insi[...]

  • Page 73

    Clearing Paper Jams 3-3 T roubleshoo ting 3 1 Inspect all paper jam locations indicated on the to uch panel displa y , and remov e any jammed pa per . See the appropriate pages below for instructions on finding and remo ving jammed paper . Or, you can follo w the instructions on the touch panel display . If jammed paper tears while it is being remo[...]

  • Page 74

    Clearing Paper Jams 3-4 T roubleshoo ting 3 ● If a paper jam occurs in side an optional unit ❑ See the instructions on the following pages. a F eeder (D ADF-L1) (S ee "Feeder (D ADF-L1) (Optional)," in the Reference Guide .) b Inner 2wa y T ra y -C1 (See "Inner 2wa y T ra y-C1 (Optional)," in the Reference Guide .) c Cassett[...]

  • Page 75

    Clearing Paper Jams 3-5 T roubleshoo ting 3 i Saddle Finisher-Q2/Q4 (See "Inside the T op Cover of Finisher-Q1/Q3 and Saddle Finisher-Q2/Q4 (Optional)," or "Buffer P ass Unit (Op tional),"or "Inside the F ront Cov e r of Finisher-Q1/Q3 and Saddle Finisher Q2/Q4 (O ptional)," or "Saddle Stitcher Unit (Optional),&qu[...]

  • Page 76

    List of Error Messages 3-6 T roubleshoo ting 3 List of Err or Messages List of Erro r Codes without Messages If a job or operation does not complete successfully , check the error code, and perf or m the necessar y operations according to the error code display ed. Y ou can check the error code on the Details scree n under [Log] from the System Mon[...]

  • Page 77

    List of Error Messages 3-7 T roubleshoo ting 3 # 037 Cause Documents could not be received because there was insufficient memory av ailable . Remedy Erase unnecessary documents and documents wi th errors fro m memory to increase the amount of av ailable memor y . #099 Cause Copying/printing was interrupted. Remedy T ry copying/printing again. # 701[...]

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    List of Error Messages 3-8 T roubleshoo ting 3 # 816 Cause Cannot print beca use the set page limit total has been reached. Remedy Contact your System Manager . # 849 Cause De vice information could not be delivered because the client machine is processing a job . Remedy T ry delivering device inf or mation again after the client machine fini shes [...]

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    List of Error Messages 3-9 T roubleshoo ting 3 # 853 Cause 1 When tryin g to print a large number of pages , the job is not performed due to insufficient memory resources. Remedy Reduce the number of pages tp print, or per form the pr int job again when no other jobs are reserved. Cause 2 The job could not be proces sed, because it was canceled fro[...]

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    List of Error Messages 3-10 T roubleshoo ting 3[...]

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    CHAPTER 4-1 4 Appendix This chapter provides other useful inf ormation. Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 A vailable P aper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 82

    Multifunctional Operations 4-2 Appendix 4 Multifunctional Operations The iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci offers the user man y fu nctions, such as printing, scanning, copying, and sending, which can be used together . The f ollowing tab le provides y ou with the details of multifunctional operations. : A v ailable : Unav ailable : A vailabl e[...]

  • Page 83

    Multifunctional Operations 4-3 Appendix 4 *1 The machine's pe rformance ma y be affected i f image pr ocessi ng, such as compression, enlargemen t/reduction, and rotation, are carried out. *2 The output order of competin g jobs varies , dep ending on whether an optional finisher is attache d. When an optional finisher i s attached: one set is [...]

  • Page 84

    Available Paper Stock 4-4 Appendix 4 A vailab le P aper Stoc k The paper types that can be used with this machine are shown in the follo wing table. Icons indicating the type of paper load ed in each paper drawer can be displa yed on the paper selection screen if you store that information in the machine beforehand. (See "Identifying the T ype[...]

  • Page 85

    Available Paper Stock 4-5 Appendix 4 *1 If the optional En velope Feed er Attachment-C1 is at tached to paper dr awe r 1, env elopes can be loaded. NO TE • F or instructions on loading pap er , see the follo wing sections: - Paper Dra wers: "Loading P aper," i n the Ref erence Guide - Paper Dec k: "P aper Deck-Q1 (Optional)," [...]

  • Page 86

    Check Sheet for the Periodic Inspection of the Breaker 4-6 Appendix 4 Chec k Sheet for the P eriodic Inspection of the Breaker Cop y this page for future use, and store it in a saf e place near th e machine in order to document your periodic insp ections of the break er . ■ How to Inspect the Breaker P eriodically Follo w the procedure described [...]

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    Specifications subj ect to change without notice. © Canon Europa N.V . 2005 Canon Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Europe, Africa and Middle East Canon Euro pa N.V. P.O. Box 2262, 1180 EG Amstelveen, Netherlands Canon Middle East FZ-LLC P.O. Box 27616 Dubai United Arab Emirates email: info@canon-me.com[...]