Canon MF5770 manual

Facsimile Guide Facsimile Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.[...]

Manuals f or the Machine The manuals for this mach ine are divid ed as follows. Please refer to them for detailed informa tion. Depending on the system configurat ion and product pu rchased, some manua ls may n ot be needed. Only for the MF5750 /MF5770 models. Only for the MF5770 model. Only for the MF5770 model. Guides with this symbol are pr inte[...]

Copyright Cop yr ight © 2005 b y Canon, Inc. All r ights reserved. No part of this publica t ion ma y be reproduced, tr ansmitted, transcribed, stored in a retrie val system, or translated into an y language or computer la nguage in an y fo r m or b y any means, electronic , mechanical, magnetic , optical, chemical, manual, o r otherwise, without [...]

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iii Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v How to Use This Man ual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Symbols Used in This Man ual . . . [...]

iv Chapter 5 Receiving Fax es Setting the Receiv e Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5- 1 Receiving F axes A utomatically: F axOnly Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Receiving Both F axes and V o ice Calls A u tomatically: F[...]

v Preface Thank you f or purchasing the Canon LaserBase MF5750/MF5770. Please read t his manual thoroughly bef ore operating t he machine in orde r to familiarize yourse lf with its ca pabilities , and to ma ke the most of its man y functions. After reading this manual , store it in a saf e place for future ref erence. How to Use This Man ual Symbo[...]

1-1 CHAPTER 1 Intr oduction This chapter describe s the operation panel and th e standby display used for the fax functio n of the machi ne. Customer Suppor t The machine is designed with the latest technolog y to provide troub le-free operation. If you en counter a problem with the machi ne's operation, t ry to solve it by using the inf or ma[...]

1-2 Introduction 1 ■ MF5750 e Alarm indicator Flashes red when the mac hine has a problem such as a paper jam. (The error message is displayed in the LCD .) f FA X k e y Switches the stand by display to the F ax mode. g Menu key Customizes the way the machine operates. h [ (-)] or [ (+)] ke ys Scroll through the s elections so you ca n see other [...]

1-3 Introduction 1 Standb y Display The standby displa y differs depending on which mode is selected. The standby display i n the Fax mode is as follows: ■ Fax Mode NO TE For the standb y display in the Copy mode and th e Scan mode, see Chapter 1, "Introduction," in the User’s Guide . Receive mode Image quality Date & time[...]

2-1 CHAPTER 2 Registering Inf ormation in Y our Machine This chapter explains how to register the informat ion necessar y for sending and receiving fax es. NO TE • For details on ho w to enter characters or symbols when you come to step that requires you to enter a name or number , see Chapter 2, "Operation," in the Quick Re ference Gui[...]

2-2 Registering In formation in Y our Machine 2 Entering the Da te and Time NO TE Y ou can print the USER DA T A LIST to chec k the current se tting. (See "Printing the USER D A T A LIST ," on p . 6-6.) 1 Press [Menu] . 2 Press [ (-) ] or [ (+)] to select <TIMER SETTINGS> ➞ press [OK]. 3 Press [ (-) ] or [ (+)] to select <DA TE[...]

2-3 Registering In formation in Y our Machine 2 9 Use the numeric k eys to enter your name (max. 24 characters, including spaces) ➞ press [OK]. For details on how to enter chara cters or symbols, se e "2.3 Enter Char acters," in the Quick Re fere nce Guide. 10 Press [Stop/Reset] to return to the sta ndby display . Setting the T elephone[...]

2-4 Registering In formation in Y our Machine 2 1 Press [Menu] . 2 Press [ (-) ] or [ (+)] to select <F AX SETTINGS> ➞ press [OK]. 3 Press [ (-) ] or [ (+)] to select <USER SETTINGS > ➞ press [OK]. 4 Press [ (-) ] or [ (+)] to select <R-KEY SETTING> ➞ press [OK]. 5 Press [ (-) ] or [ (+)] to select <PBX> ➞ press [OK][...]

3-1 CHAPTER 3 Speed Dialing This chapter explains how to simplify the dialing pr ocess by assigning the recipie nt names and t heir fax/telephone numbers to only one or two ke ys. Speed Dialing Methods Speed dialing allows y ou to dial fax/telephone numbers b y simply pressing one or a fe w keys. The follo wing speed dialing methods are av ailable:[...]

3-2 Speed Dialing 3 1 Press [Menu] . 2 Press [ (-)] or [ (+)] to select <ADD. REGISTRA TION> ➞ press [OK]. 3 Press [ (-) ] or [ (+)] to select <1-TOUCH SPD DIAL> ➞ press [OK]. 4 Press [ (-) ] or [ (+)] to select a one - touch speed dialing key (01 to 11) ➞ press [OK] twice . Y ou can also select a k ey b y pressing the o ne-touch [...]

3-3 Speed Dialing 3 ■ Deleting an Entire Entr y Foll ow steps 1 to 4 of "Registering One-T ouch Speed Dialing" (see p . 3-1). In step 5, press and hold [Clear ] to delete the reg istered nu mber ➞ press [OK] ➞ [Stop/Reset]. NO TE • When deleting the registered number , the registered name is cleared automatically . • Y ou can al[...]

3-4 Speed Dialing 3 Changing or Deleting an Entry ■ Changing a Fax/T elephone Number Y ou Registered Fo llow steps 1 to 4 of "Registering Coded Speed Dialing" (see p . 3-3). In step 5, press and hold [Clear ] to delete an entire fax/tele phone numbe r ➞ use the numeric keys to enter a new number ➞ press [OK] ➞ [Stop/Reset]. NO TE [...]

3-5 Speed Dialing 3 4 Specify an empty on e-touch speed dialing key or coded spee d dialing code that you want to set as the group dial. ● T o register a group under a one-touch speed dialing key: ❑ Press [ (-)] or [ (+)] t o select a one-to uch speed dialing ke y (01 to 11) ➞ press [OK] twice. Y ou can also select a ke y by pre ssing the one[...]

3-6 Speed Dialing 3 Printing Speed Dialing Lists Y ou can print lists of the recipients registere d for sp eed dialing. Y ou ma y want to k eep these lists near the machine to ref er to them when dialing. 1 Press [Menu] . 2 Press [ (-)] or [ (+)] to select <REPORTS/LISTS> ➞ press [OK]. 3 Press [ (-) ] or [ (+)] to select <SPEED DIAL LIST[...]

4-1 CHAPTER 4 Sending F axes This chapter des cr ibes the diff erent ways to sen d f axes . It also explains ho w to adjust scan settings to impro ve the image qua lity . Sending Methods There are two methods of sending fa xes from the machine : - M emor y Sendi ng - Manual Sending NO TE • Y ou can also fax the documents from your com puter. If y[...]

4-2 Sending F axes 4 3 Dial the recipient's fax/telephone number . For details on the diff erent dialing methods , see "Dialing Metho ds," on p. 4-4. 4 Press [Star t]. If you are u sing the ADF , the f ax will be transmitted automatically . If you are using the platen glass, you will be prompted whe n the page has been scan ned. Plac[...]

4-3 Sending F axes 4 7 Ask the recipien t to set his fax machine to r eceive faxes. 8 When you hear a high-pitc hed signal, press [Start] ➞ hang up the handset. NO TE • T o cancel manual sending, press [Stop/Reset]. • If the offhook alarm star ts beeping, make sure that th e handset is resting properly on the handset cradle. Th e offhook alar[...]

4-4 Sending F axes 4 Dialing Methods There are se veral wa ys of dialing the f ax/telephone number of the party to which you want to send a fa x. They are as f ollows: ■ When the Fax/T elephone Number Is Not Regis tered in the Machine • Regular Dialing • Redialing ■ When the Fax/T elephone Number Is Registered in the Machine • One-T ouch [...]

4-5 Sending F axes 4 Coded Speed Dialing 1 Press [Coded Dial] ➞ enter the desired two- digit code (00 to 99) with the n umeric key s. The number registered under that coded speed dialing code is displ ay ed. <NO T REGISTERED> appears if no fax/telephone number is assigned to the coded speed dialing code you entered. If <TIME OUT> in t[...]

4-6 Sending F axes 4 Redialing a Busy Number There are two methods of red ialing: - Manual Redialing - Automatic Redialing Manual Redialing Press [Redial/P ause] to redial the last number ente red with the numeric k eys used to send a f ax. NO TE • T o cancel manual redialing, press [Stop/Reset]. • The last number entered with the num eric keys[...]

4-7 Sending F axes 4 ● If you sele cted <ON>: ❑ Press [OK] twice. ❑ Press [ (-)] or [ (+)], or use the numeric keys to enter the number of times you w a n t the machine to redial ➞ press [OK] twice. Y ou can set the machine to re dial between 1 t o 10 times. ❑ Press [ (-)] or [ (+)], or use the n umeri c ke ys to enter the time inte[...]

4-8 Sending F axes 4 ● T o use regular dialing: ❑ Use the nu meric ke ys to enter th e fax/te lephone number ➞ press [OK]. Y ou can dial up to one destination. Press [Redial /Pa use] to redial the last num ber dialed wi th the numeric keys. ● T o use directory dialing: ❑ Press [Directory]. ❑ Press a numer ic key which contains the first[...]

4-9 Sending F axes 4 2 Adjust an y necessary settings for y our document. • Press [Image Quality] to select the fa x resolution. (See "Adjusting the Image Quality (F ax Resolution)," on p. 4-3.) • Press [Exposure] to sele ct the scan density . (See "Adjusting the Exposure (Scan D ensity)," on p . 4-3.) 3 Use the n umeric key[...]

4-10 Sending F axes 4 3 Enter a destination using the numeric ke ys on your telephone or using a one-touch speed dialing ke y, coded speed dialing code, [Redial/Pause], or the numeric keys on the machine. 4 When the recor ded message of t he informat ion service answe rs, press [ ] to switc h to tone dialing. When [ ] is pressed, <T> is displ[...]

5-1 CHAPTER 5 Receiving F axes This chapter describes the differen t wa ys to receive f axes . It also explains how to set the rece ive mode and to cance l the documen ts the machine i s receiving. Setting the Receive Mode Fol low this procedure to set the receiv e mode: 1 Press [Menu]. 2 Press [ (-)] or [ (+)] to select <F AX SETTINGS> ➞ p[...]

5-2 Receiving F axes 5 ■ When Y ou Receive a Fax Call The machine will receive the fax automatically . ■ When Y ou Receive a V oice C all Y ou will not be able to an swe r the call. NO TE • If you connect a telep hone to the machine and enab le the <INCOMING RING> setting, the telephone wi ll ring when the machine receives a v oice call[...]

5-3 Receiving F axes 5 1 Press [Menu]. 2 Press [ (-)] or [ (+)] to select <F AX SETTINGS> ➞ press [OK]. 3 Press [ (-)] or [ (+)] to select <RX SETTINGS> ➞ press [OK]. 4 Press [ (-)] or [ (+)] to select <F AX/TEL OPT . SET> ➞ press [OK] twice. 5 Press [ (-)] or [ (+)] to select the time 0 to 30 seconds that the mach ine takes[...]

5-4 Receiving F axes 5 ■ When Y ou Receive a V oice C all The answering machin e will record a ny voice messages. Receiving F axes Manuall y: Manual Mode If you w ant to select <Manual>, check the f ollowing: ■ Select This Mode If: • you on ly hav e one telephone line f or both fax and telephone u se. • you receive mainly v oice calls[...]

5-5 Receiving F axes 5 Receiving F axes While P erf orming Other T asks Since the machine is a multitasking de vice, it can receive f axes and v oice calls while you are perf orming other tasks. • If you receiv e a f ax while you are perf or ming certain tasks, the machine stores t he incoming f ax in the memory . Then, as soon as y ou finish you[...]

6-1 CHAPTER 6 Repor ts and Lists This chapter explains how to print o ut the transact ion repor ts a nd the lists o f settings an d recipient s registered in the machine. Summary of Repor ts and Lists The tabl e below sho ws the reports and lists that can be printed from the machine . Ref er to the pages indicated f or more details. NO TE • The p[...]

6-2 Repor ts and Lists 6 A CTIVITY REPORT Printing the A CTIVITY REPORT By def ault, the machine is set to pr int an A CT IVITY REPOR T after e very 20 transactions. T ransactions in an A CTIVITY REPOR T are listed chronologically . NO TE The recipient's fax/telephone number (DESTINA TION TE L/ID) is not shown for the man ually sent fax es. If[...]

6-3 Repor ts and Lists 6 Adjusting the A CTIVITY REPORT Setting Y ou can set the machine to turn on or off automatic printing of the A CTIVITY REPORT . 1 Press [Menu]. 2 Press [ (-)] or [ (+)] to select <F AX SETTINGS> ➞ press [OK]. 3 Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [OK] . 4 Press [ (-)] or [ (+)] to selec[...]

6-4 Repor ts and Lists 6 ■ ERROR TX REPOR T NO TE The recipient's fax/telephone number (RECIPIENT ADDRESS) is not shown for the man ual ly sent faxes . 1 Press [Menu] . 2 Press [ (-) ] or [ (+)] to select <F AX SETTINGS> ➞ press [OK]. 3 Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [OK]. 4 Press [ (-) ] or [ (+)][...]

6-5 Repor ts and Lists 6 Adjusting the RX REPOR T Setting The machine can print an RX (reception) report after receiving a document. Y ou can set it to print ev er y time it receiv es a document, or only when an error occurs. Alternatively , you can disable printing th e report. By default, the machine is set not to print an RX REPOR T . 1 Press [M[...]

6-6 Repor ts and Lists 6 Printing the USER D A T A LIST The USER D A T A LIST allows y ou to check the curre nt settings of the machine as well as the registered sender inf ormation. (See "Registering Sender Inf or mation," on p . 2-1.) 1 Press [Menu] . 2 Press [ (-)] or [ (+)]] to se lect <REPORTS/LIST S> ➞ press [OK]. 3 Press [ [...]

7-1 CHAPTER 7 T r oubleshooting This chapter describes the prob lems you might encou n ter during f ax operations and the ir remedie s. It also e xplains what to do i f you cannot solv e the proble m by y ourself. LCD Messages The follo wing messages are display ed in the LCD when the machine perf or ms a function or if it encounters an error . Thi[...]

7-2 T roubleshooting 7 CHECK P APER SIZE Cause The size of the paper in th e cassette or m ulti-pur pose f eeder is different from that of the paper specified in <P APER SIZE> in <P APER SETTINGS> of the Menu. Remedy 1 Load the cor rect paper size or change <P APER SIZE > in <P APER SETTINGS> of the Menu. For more informatio[...]

7-3 T roubleshooting 7 NOT REGI STERED Cause The one-tou ch speed dialin g ke y or coded speed dialing code you e n tered is no t registered. Remedy Register the one-touch spe ed dialing k ey or coded speed d ialing code . For more inf or mation, see the following: • "Registering One -T ouch Speed Dialing," on p . 3-1 • "Registe [...]

7-4 T roubleshooting 7 #0003 Cause 1 A document longer th an one foot is be ing sent from t he f eeder . Remedy Divide the do cument into p ages and resend from the platen gla ss. Cause 2 Data is too large an d taking to o long to send a document. Remedy Reduce the scan resolution and resen d . Cause 3 It’ s taking too lon g to receiv e a page. R[...]

7-5 T roubleshooting 7 #0018 Cause The other f ax did not respond to redialing. The document was not sent beca use the other fax machine w as busy an d did not re spond within 55 seconds. Remedy Wait for a while and try again. If you still cannot send the document, contact the o ther par ty and have them check i f their f ax machine is turned on. I[...]

7-6 T roubleshooting 7 Q Is the docu ment loaded? A Remov e the document, stack it if necessary , and place it on t he platen glass or load it in the ADF correctly . For more information, see Chapte r 3, " Document Handlin g, " in the User ’s Guid e . Q Is the one-tou ch speed diali ng ke y or coded speed dialing cod e you entered regis[...]

7-7 T roubleshooting 7 Q Did the rece iving f ax machine answe r within 55 seconds (after all automatic redialing atte mpts)? A Contact th e other pa rt y and have them check th eir fax machine. For an overseas call , add pause s to the regist ered number. (See "Dialing an Overseas Number (With Pauses)," on p. 4-8.) Q Is the In Use/Me mor[...]

7-8 T roubleshooting 7 Receiving Pr oblems Cannot receiv e a f ax automatically . Q Is the machine se t to receiv e automatically? A For the ma chine to receiv e fax es automatically , the receiv e mode must be set to <F axOnly>, <F ax/ T el>, or <AnsMode>. (S ee Chapter 5 , "Receiving Faxes.") If you hav e set <AnsMo[...]

7-9 T roubleshooting 7 Cannot receiv e a document man ually . Q Is the machine set to receive man ually? A For the machine to receive fax es manually , the rece ive mode must be set to <Manual>. (S ee Chapter 5, "Recei ving Fax es".) Q Did you press [Start], or dial the remote receiving ID afte r hanging up the handset? A Alwa ys pr[...]

7-10 T roubleshooting 7 Q Is any toner le ft in the cartridge? A Replace the cartridge with a ne w one. For more inf or mation, see Chap ter 8, "Maintenance," i n the User’ s Guide . A Select <KEEP PRI NTING> in <T ONER SUPPL Y LOW> in <RX SETTINGS> in <F AX SETTINGS> of the Menu. With this setting, the machine w[...]

7-11 T roubleshooting 7 Errors occur frequently while receiving. Q Are the telep hone lines in proper condit i on? Or do y ou have a good connecti on? A Lower the reception spe ed. (See <4. RX ST ART SPEED> of "Menu Desc ription s," on p . 8-2.) Q Is the sendin g f ax machine function ing properly? A Call the send er and have them c[...]

7-12 T roubleshooting 7 If a P ower Cut Occur s If powe r is suddenly lost due to an outage or accidental unplu gging, a built-in battery retains the user data settings and t he speed dialing setting s. An y sent or receiv ed documents stored in the memory are back ed up for a bout 3 min utes. During a powe r cut, functions are limited as f ollows:[...]

8-1 CHAPTER 8 Machine Settings This chapter explains how to ad just machine set tings. The list of all the settings is also provided f or your reference . Accessing the Machine Settings 1 Press [Menu]. 2 Press [ (-)] or [ (+)] to select the menu you want to change ➞ press [OK]. Y ou hav e now accessed th e settings in the USER DA T A LIST . 3 Pre[...]

8-2 Machine Settings 8 2. USER SETTINGS The basic operation settings in the F ax mode can be specified. 1. TEL LINE SETTINGS Specifies the tele phone line setting s. 1. UNIT TEL NUMBER Y our f ax/telephone number can be registered within 20 digits, includi ng spaces. (See "Regist ering Y our F ax/ T elephone Number and Name," on p . 2-2.)[...]

8-3 Machine Settings 8 6. RX RESTRICTION Sets whether to receiv e a fa x by detecting t he TSI (T rans mitting Su bscrib er Identifi cation) signa l, used to identify the se nding fax machine. OFF All receptions are conducted. ON Receives the fax only from the send ing f a x machine that sends the TSI signal. 3. REPORT SETTINGS Sets the se ttings r[...]

8-4 Machine Settings 8 4. TX SETTINGS Sets the transmission functions . 1. ECM TX The ECM (Error Cor rection Mode) tr ansmission is turned on or off . ON All transmissions are conducted with ECM if the other party's fax suppor ts ECM. OFF ECM is turned off . 2. P A USE TIME Sets the length of the pause y ou inser t into a dialing sequence . 1S[...]

8-5 Machine Settings 8 4. TIME OUT Enables/di s ables aut omatic scanning of documents after the f ax number is entered. ON Scanning begins automatically in 5 or 10 seconds af ter you enter the fax number. OFF Press [Star t] to s can docume nt. Otherwise, AUT O CLEAR function activ ates and the LCD returns to standby di splay after 1 min ute. (See [...]

8-6 Machine Settings 8 4. MAN/AUT O SWITCH Sets whether th e machine switches to the docume nt receive mode af ter the connected e xtension telephone rings for a specif ied length of time in the manual receive mode. ON The machine s witches to document receive mode aft er the connected e xtension telephone rings f or a specified time. F/T RING TIME[...]

8-7 Machine Settings 8 (The fact ory default setting is in bold fac e. ) * This sett ing is available only for some countr ies. 6. SYSTEM SETTINGS Sets the funct ions of F AX DEF AUL T , and COUNTR Y SELECT . 1. F AX DEF A UL T Sets the def ault f or the f ax functions. 1. SCAN D ENSITY Sets the sca n density . ST AND ARD Suitable f or standard doc[...]

8-8 Machine Settings 8 ADD . REGISTRA TION REPORTS / LISTS Name Descriptions 1. 1-T OUCH SPD DIAL Registers the inf or mation on one-touch speed dialing. (See "Registering One-T ouch Speed Dialing," on p . 3-1.) Up to 11 destinations can be registe red. 1. TEL NUMBER ENTR Y Registers the othe r par ty's f ax/telephone number (max. 12[...]

9-1 CHAPTER 9 Appendix This chapter lists the specifications f or the fax function of th e machine, and the inde x. Specifications Specifications are subject to change without notice . Facsimile Applicable Line Public Switched T el ephone Network (PSTN) Compatibility G3 Data Compressing System MH, MR, MMR, JBIG Modem Sp eed 33.6/31.2/28 .8/26.4/24/[...]

9-2 Appendix 9 T elephone Dialing • Speed d ialing One-touch spee d dialing (11 destinat ions) Coded speed dialing (100 dest inations) Group dialing (110 destinati ons) Director y dialing (with Director y key) • Regular dia ling (with n u meric ke ys) • Automatic red ialing • Manual redia ling (with Re dial/Pause key) Networking • Sequent[...]

9-3 Appendix 9 Index Symbols (–), (+) keys, 1-2 Numerics 1-TOUCH LIST description, 6-1 printing, 3-6 sample, 3-6 1-TOUCH SPD DIAL setting, 8-8 A ACTIVITY REPOR T description, 6-1, 8-3, 8- 8 printing, 6-2 setting, 6-3 ADD . REGISTRA TION settings, 8-8 Alar m indicator, 1-2 ANS. MACHINE MODE, 5-3 A UTO REDIAL setting, 8-4 C CHANGE P APERSIZE messag[...]

9-4 Appendix 9 M Machine settings, 8-1 MAN/A UTO SWITCH setting, 8-6 MANUAL MODE, 5-4 Manual sending, 4-2 MEMORY FULL message, 7-2 Memory sending, 4-1 Menu descriptions, 8-1 key, 1- 2 N NOT REGISTERED message, 7-3 Numeric keys, 1-2 O OFFHOOK ALARM setting, 8-2 OK ke y, 1-2 One-touch spe ed dialing changing , deletin g, 3-2 description, 3-1 keys , 1[...]

9-5 Appendix 9 T TEL LINE SETTINGS setting, 8-2 TEL LINE TYPE setting, 8-2 TEL NUMBER MAR K setting, 8-2 T elephone line type setting, 2 -3 T elephone probl ems, 7-11 TIME OUT setting, 8-5 Time, entering, 2-2 T ONER SUPPL Y LO W setting, 8-6 TOUCH T ONE setting, 8-2 T roubleshooting, 7-1 TTI POSITION setting, 8-2 TX (T ransmission) REPORT descripti[...]

Memo[...]

CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A. 17, quai du President Paul Doumer 9[...]