Canon N1000 manual

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Copyright ©2002 Canon Inc. all rights reserved. • Unauthorized transfer or duplication of all or any part of this document is prohibited. • The content of this document is subject to change without notice. • E very effort has been made to ensur e that the information contain ed in this guide is correct. If any error or omission is found, con[...]

i i Warning Caution Important Note Notations About T ext Conventions T o ensure the safe and most ef ficient use of this printer , important information is provid ed under the headings listed below . Before you use this guide, make sure that you underst and what these headings mean and remember the impo rtant information described un der these head[...]

ii ii Abbreviations Throughout this docum ent the fol lowing abbreviation s are used in text. •M i c r o s o f t ® W indows ® Millennium Edition is abbrev iated as “W indow s Me” •M i c r o s o f t ® W indows ® 98 is abbreviated as “W indows 98” •M i c r o s o f t ® W indows ® 95 is abbreviated as “W indows 95” •M i c r o [...]

iii iii Warning Safety W arnings and Precautions Read and follow all the warnings and guidelines described below to preven t the hazards of fire or electrical shock and ensure safe use of this printer .     Location z The electrical contacts inside the printer become extremely hot during normal operation. T o avoid causing a fire, never[...]

iv iv Caution     In an Emergency ... z T o avoid a fire or serious electrical shock, if the printer emits smoke or a strange odor , immediately press the Power button to switch the printer off and unplug the power cord from the power supply . Discon tinue using the printer and call for service.     Cleaning the Print e r z [...]

v v z T o ensure normal operation of the printer and avoid possibl e damage, never install the printer near la rge office equipment or any other type of electrical device that emits a strong magne tic field.     Moving the Pr inter z T o avoid dropping and damaging the printer or the paper feed unit or causing personal injury when movin[...]

vi vi z The electrical contacts of the printhead become extremely hot during normal operation. T o avoid mino r burns, never touch th e electrical contacts after removing the printhead from the prin ter .     General Caution z There are high voltage points inside the printer . T o avoid a fire or electrical shock, never attempt to disas[...]

vii vii Contents Notations About Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Illustrations and Screen Exam ples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Abbreviations . . .[...]

viii viii Function Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Types of Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Printer Function Pri orities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Menu Flow Summar ies . . . [...]

ix ix Network Interface Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Uninstalling the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Uninstalling the Pri nter Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Uninstalling NetSpot Suite Service . . . [...]

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1 1 Before Using the Printer This section describes printer parts and pro cedures you should know before you use the prin ter . 00_J80xUG_Eng.book Page 1 Friday, April 12, 20 02 12:28 AM[...]

Before Using the Printer 2 1-2 Printer Part Names     Front V iew a Back up per cov er Remove to in stall the printhead or to remove jammed p aper . ( Æ P .5-10, P .6-15) b Operation panel Provides Power button, Online button, Ink Replace button, LCD display , and other important buttons used to operate the printer . For details, see C[...]

Printer Part Names 3 1-3 tray during normal printing . ( Æ P .2-15) h Cassette co ver Protects paper loaded in the cassette. i Casset te 1 The standard paper cassette prov ided with the printer is a universal typ e cassette that can hold a variety paper sizes and types: plain paper , coated paper , transparencies (OHP film), etc. ( Æ P .2-7) j Li[...]

Before Using the Printer 4 1-4     Under the Back Upper Cover a Printhead lock lever Locks the printhead lock cover . Pull dow n to open then install the printhead. ( Æ Setup Guide ) b Printhead lock cover Protects the printhead. Raise to open and inst all the printhead. ( Æ Setup Guid e ) c Printhead Equipped with the nozzles that su[...]

Printer Part Names 5 1-5     Under the Right Cov e r a Y ink tank co ver b M ink tank cover c C ink tank cover d Bk i nk tank cover The ink tank covers protect the tanks and lock them in pla ce. T o replace an ink tank, press the Ink Replace button on the operation panel to release the right cover . Open the right cover then raise the i[...]

Before Using the Printer 6 1-6     Paper Feed Unit (option) a Paper feed unit A paper feed unit installed belo w the printer provides an addit ional paper feed source. The Model N1000 allows instal lation of two paper feed units Cassette 2 (middle) and Cassette 3 (bott om). The Model N2000 allows installation of one paper feed unit, Cas[...]

Switching the Printer On and Off 7 1-7 Switching the Printer On and Off Follow the procedu re below to sw itch the printer on an d off. The examples below demonstrat e normal operation of the printer aft er it is set up and ready for normal operation. If the printer has not been set up completely , follow the procedures in the Setu p Guide to compl[...]

Before Using the Printer 8 1-8 Switching the Printer Of f When you are finished using th e printer , follo w this procedure to switch the printer off. 1 Check the display to make sure that a print job is not in progress. If you see an error message displayed, follow the procedure to correct the problem, and make sure the print job has com pleted. I[...]

Setting the Printer Online and Offline 9 1-9 Note Setting the Printer Online and Offline While the printer is on, it can be set online or offline. When the printer is online, the printer can accept data from the computer to execute a print job. The printer enters the online mode automatically every time the printer is switch ed on. When the printer[...]

Before Using the Printer 10 1-10 Note Setting the Printer Of fline Follow the procedure below to set the printer offline. 1 Press the Onlin e button. The On line lamp goe s off. When the Online lamp off, the printer is offline. z Pressing the Online button repeatedly switches the printer betwee n the online and offline modes. 00_J80xUG_Eng.book Pag[...]

1 2 Print Media Y ou Can Use This chapter describes the types of print media that can be used and how to load each type. 00_J80xUG_Eng.book Page 1 Friday, April 12, 20 02 12:28 AM[...]

Print Media Y ou Ca n Use 2 2-2 Note Note Print Media That Can Be Used A variety of print media can be used with this printer . The size and types of paper or special media, the print area for each type, and other details are described below . z For more details about Canon print media, please refer to the instructions provided with each package. T[...]

Print Media That Can Be Used 3 2-3 Important Important z Never touch the printed surface of a printed transparency until it has dried for at least 15 minutes, and never stack printed transparencies. z Remove each sheet from the output tr ay as it is ejected from the printer . T o preve nt smearing, never allow printed transparencies to stack on the[...]

Print Media Y ou Ca n Use 4 2-4 Note Paper Sizes Here is a table that lists the paper sizes and feed methods that can be used with this printer . z Skew may occur when feeding paper manually from the tray . If this occurs, remove all of the paper from the paper cassette and print. Paper Size N1000 N2000 Cassette 1 Cass ette 2 ( Option ) Cassette 3 [...]

Print Media That Can Be Used 5 2-5 Important Maximum Stack Size The table below describes for each media type the maximum number of sheets that can be loaded for the paper feed source. z T o prevent jams or damage to the printer , never load too many sheets in a paper cassette. Load only the number of sheets recommended for the paper or other print[...]

Print Media Y ou Ca n Use 6 2-6 Printing Area This printer can print in the area (a) show in the illustration. Howe ver , printing in this area could cause poor print quality or misfeeds. Prin ting in area (b) is recommended for best resul ts. Handling Print Media Observe the following points regarding loading and handling paper and other print med[...]

Loading Paper Cassettes 7 2-7 Important Note Loading Paper Cassettes This is the general procedure for loading a paper cass ette: • Load the print media in the paper cassette. • Select the media size and type on the printer operation panel. • Start the print job on the computer . z Store unused paper and other media in its original package. S[...]

Print Media Y ou Ca n Use 8 2-8 2 Remove th e cassette cover . 3 Pinch the lever on the length guide so it moves freely and move the guide to the holes for the size of the paper . Marks for standard paper sizes are provided on t he length guide. Mo ve the guide to the desired m ark. 4 Pinch the lever on the width guide so it moves freely and move t[...]

Loading Paper Cassettes 9 2-9 Important 5 Pick up a stack of paper and fan it to remove static cling. T ap the edges of the stack against a flat surface to align the edges. 6 With the print side (b) facin g down, load the stac k (c) in the cassette with the length guide against the bottom of the sta c k. Y ou can fill the cassette up to the load li[...]

Print Media Y ou Ca n Use 10 2-10 Important z T o avoid paper jams, make sure that the trailing edge is aligned square with the length guide, and make sure that the edges at (d) are straight and not slanted. z W ait for all of the paper or other print media in the cassette to be used up before loading more paper . z Never mix different types of pap[...]

Loading Paper Cassettes 11 2-11 Important 9 Set the paper cassette in the printer . Push the paper cassette completely into the prin ter . z Y ou must set the slide lever to the center position to enable paper feed from the cassette. 00_J80xUG_Eng.book Page 11 Friday, April 12, 2 002 12:28 AM[...]

Print Media Y ou Ca n Use 12 2-12 Important Note Selecting the Print Media Size and T ype After loading paper or other print media in the paper casset te, you must use the operation panel menus to select the type and size of the paper or other print media loaded in the cassette. If you fail to perform th is setting, the computer and printer will no[...]

Loading Paper Cassettes 13 2-13 1 Press the Online button to s witch off the Online lamp. The printer is set offline. 2 Press the Set Media button. The Set Media menu opens. 3 Press  or  to select the cassett e and press  . Select the setting for the loaded cassette: Cassette 1, Cassette 2, or Cassette 3. If your pri nter is a Model N2000 [...]

Print Media Y ou Ca n Use 14 2-14 5 Press  or  to displa y the media size and press  . An equals sign (=) displayed to the left of the setting indicates the current Media Size selection. 6 Press  or  to display “Med ia T y pe” and pres s  . 7 Press  or  to display the desired media type and press  . An equals sign (=)[...]

Loading the T ray 15 2-15 Important Note Note Loading the T ray This is the general procedure for loading the tray: • Start the print job on the computer . • Remove printed sheets from the output tray . • Set the media in the tray . • Press the Online button. • After printing, remove all rem aining sheets from the tray . • Press the Onl[...]

Print Media Y ou Ca n Use 16 2-16 2 Remove the fron t upper cove r . 3 Raise the manual feed lever . 00_J80xUG_Eng.book Page 16 Friday, April 12, 2 002 12:28 AM[...]

Loading the T ray 17 2-17 Important 4 Pull Cassette 1 to the ma rked position. Align the mark (a) of the cassette co ver with the posi tion of the printer front. z If there is paper in the c assette, make sure t hat the paper is below the load limit mark (b). If the stack is higher than this mark, remove some paper . 5 Slide the lever to the left. [...]

Print Media Y ou Ca n Use 18 2-18 Important 6 With the print side (b) down, align the sta ck plus one sheet of plain paper with the right guide (a), then insert into the cassette until it stops. When you insert the media, make sure th at the trailing edge of the media is located at the correct size mark on the tray . z T o prevent misfeeds, make su[...]

Loading the T ray 19 2-19 Important 7 Move the slide lever until it lightly touches the media. 8 Insert Cassette 1. z T o prevent incorrect feeding, the sheets must be set to pass below the exit guide (a). a a 00_J80xUG_Eng.book Page 19 Friday, April 12, 2 002 12:28 AM[...]

Print Media Y ou Ca n Use 20 2-20 Note 9 Lower the manu al feed lever . 10 Press the Online butt on. The print job starts. When the print job finishes, the Online lamp goes of f, the Message lamp lights, and “Load Media” is displayed. z If you press the Online button before you load the next sheet, the next sheet will feed from Cassette 1. 00_J[...]

Loading the T ray 21 2-21 Important 11 Remove any media remain ing in the tray , move the slide lever to the center , close the paper support, then re-attach the front upper cover . z When feeding from the paper cassettes, make sure that the slide lever is always as close as possible to the center position within its range of movement. z If you mov[...]

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1 3 Printing from W indows This chapter describes the basic procedures for printing from W indows. 00_J80xUG_Eng.book Page 1 Friday, April 12, 20 02 12:28 AM[...]

Printing from W indows 2 3-2 Note Note Printing T o print a job from a W indows software appl ication, use the Print command in the File menu. z For more details abo ut the printer driver , refer to the printer driver online Help. z For more details about print software functions, refer to “10 Install the Software” in Chapter 1 of the Setup Gui[...]

Canceling a Print Job 3 3-3 Canceling a Print Job Follow this procedure to cancel a print job. 1 In the Printers folde r , double-click the icon for the printer . 2 Click the name of the job that you want to cancel, click Printer in the menu bar and select Purge Print Docume nts. The print job is deleted. 3 If the Online lamp o n the printer operat[...]

Printing from W indows 4 3-4 Note V iewing Online Help Online Help is available to explai n the functions and items of the printe r driver . Opening Online Help 1 In the Printer Prope rties window , click the Help button. The Help window opens. z For more details about how to use the Help window , please refer to your operating system manual. 00_J8[...]

1 4 Using the Operation Panel This chapter describes how to use the printer operation panel buttons and functions. 00_J80xUG_Eng.book Page 1 Friday, April 12, 20 02 12:28 AM[...]

Using the Operation Panel 2 4-2 What’ s On the Operation Panel? On the printer operation panel there is a display (a), seven buttons (b ), and two lamps (c). The operation panel is used to indicat e the current status of the printer , to display me ssages and settings, and to perform menu setti ngs. Reading the Display The display indicates the c[...]

What’ s On the Operation Panel? 3 4-3 Note     Menu Display Line 1: Displays the name of the menu or submenu. Line 2: Displays an item for selection. A right arrow ( Æ ) indicates that items are available for selection on the same level. A down arrow ( È ) indicates that items are available for selection at the next lower level. [...]

Using the Operation Panel 4 4-4 Using the Operation Panel Buttons The buttons on the operation panel are used for the functions described below . a Setup (     ) button Of fline: When the printer is offline, press this button to open the Setup Menu. Menu display: In the menu display , press this button to display the next item for selec[...]

What’ s On the Operation Panel? 5 4-5 Menu display: In the menu display , press this button to return to the previous items for selecti on at the same level. d Reset /Enter (     ) button Offline: Press this button to reset the prin ter . Press and hold 1 second to cancel data processing or clear the print job data being received from[...]

Using the Operation Panel 6 4-6 g Ink Replace button Press this button to start the procedure to replace an ink tank. After setting the printer offline line by pressing the Online button, press this button to prepare the printer for ink tank replacement and to unlock the right cover . Reading Operation Panel Lamps The lamps on the operation panel i[...]

Function Menus 7 4-7 Function Menus This printer is provided w ith many built-i n functions that can be set with th e operation panel or NetSpot. The functions provided by the multi-level menu displays can be accessed with the arrow butto ns on the operation panel. T ypes of Menus The functions are provided in three menus.     Setup Men[...]

Using the Operation Panel 8 4-8 Menu Flow Summaries The printer operation panel menus are summarized in the flowcharts below . Use the arrow but tons to di splay the i tems on the menus.     Setup Menu Flow     Utility Menu Flow     Set Media Menu Flow  or  Press  or  to move the previous or next item[...]

How to Perform Menu Settings 9 4-9 How to Perform Menu Settings T o use the function menus, first set the printe r offline then use the arrow buttons to display the menu settings. Setting the Printer Online and Of fline     Online When it is set online, the printer can receive and process a print job sent from the computer . In order to[...]

Using the Operation Panel 10 4-10 3 Press the Set Media button (b). The Media Set Menu opens. 4 Press  or  to display “Cassette 1”, then pres s  . The next menu level is displaye d. 5 Press  or  to displa y “Media T y pe”, then p ress  . The first setting available for sel ection is displayed. 6 Press  or  to display[...]

Menu Settings Summary T ables 11 4-11 Menu Settings Summary T ables The menus provide the functions listed and describe d in the tables below . Settings marked with an asterisk (*) in the tables are the in itial or default values. Setup Menu Menu Item A vailable Settings Functions Ext. Features W arning Display On*, Of f Enables or disables the dis[...]

Using the Operation Panel 12 4-12 Ext. Network Init. Settings Executes the initial set tings for the “Ext. Network” menu. Set TCP/I P Frame T y pe: Disable, Ethernet II IP Mode: Manual*, Automatic Protocol DHCP: On*, Of f BOOTP: On*, Of f RARP: On*, Of f IP Setting IP Address Subnet Mask Default G/W Allows selections to se t up the TCP/ IP netw[...]

Menu Settings Summary T ables 13 4-13 Utility Menu Menu Item A vailable Settings Functions Nozzle Check Prints a nozzle check pattern. Status Print Prints a list of the menu items and their current settings. Ext. I/F Print Prints a list of all the current settings on the network interface board. Head Cleaning A Cleans the printhead nozzles. Head Cl[...]

Using the Operation Panel 14 4-14 Note Media Set Menu z The N1000 is shipped from the factory with the “Media Size” set for “A4” or “Letter”. Menu Item A vailable Settings Functions Casse tte 1 Med ia Si ze N1000 : A4, B5-JIS, Letter N2000 : B5-JIS* Selects t he pap er size f or Cassette 1. Media T ype Plain Paper*, Coated Paper , Trans[...]

1 5 Maintenance This chapter describes how to replace consumables and maintain the printer . 00_J80xUG_Eng.book Page 1 Friday, April 12, 20 02 12:28 AM[...]

Maintenance 2 5-2 Note Note Replacing Ink T anks A message in the printer driver screen or in the printer operation panel display warns y ou when the level of the ink in an ink tank is low to indicate that it is time to replace the ink tank. Of the four ink tanks, Y ellow (Y), Magenta (M), Cyan (C), and Black (Bk), each will require replacement whe[...]

Replacing In k T anks 3 5-3 Note z When the ink runs out in more th an one tank, the mark of each empty tank is displayed one by one. After you replace all the ink tanks of the displayed colors, you can resume printing. Replacing an Ink T ank Follow the procedure below to replace an ink tank. This procedure can be followed to replace any ink tank. [...]

Maintenance 4 5-4 Important 3 Open the right cover . z Y ou must follow Step 1, Step 2 to unlock the right cover . T o avoid damaging the printer , never try to force the right cover open. 4 Push up the ink tank lever of the color ink tank to replace and open the ink tank cover . 00_J80xUG_Eng.book Page 4 Friday, April 12, 20 02 12:28 AM[...]

Replacing In k T anks 5 5-5 Important Important 5 Holding the empty ink tank by the grips on both sides, r emove the ink tank. z Place the removed ink tank in a vinyl bag and seal the bag. 6 Remove the new ink tank from its packa ge. z Always hold an ink tank by the g rips (c) on both sides of the tank. z T o avoid poor printing results and prevent[...]

Maintenance 6 5-6 Important 7 With the ink supply ports facing down and the lab el facing in the direction shown be low , insert the ink tank into the ho lder . z Always match the color of the in k with the correct holder b efore inserting it. The ink tank cannot be installed if you try to install it in the wrong ho lder or position it incorrectly [...]

Replacing In k T anks 7 5-7 Note 10 When you are fini shed replacing in k tanks, close the right cover . Press down on the right cover until you hear it click and lock. The Online lamp lights and the printer is ready to prin t. If printing was paused, the interrupted print jo b continues. z If all the ink tanks were not installed, a message is disp[...]

Maintenance 8 5-8 Warning Caution Cleaning the Printer Periodically clean the printe r to ensure quality printing and to avoid problems. Always follow the safety guidelines below when cleaning the printer . z T o avo id minor burns or minor injury from moving parts, before cleaning the printer always press the Power button to switch off the printer[...]

Cleaning the Printer 9 5-9 3 Dampen a clean cloth, wring it out thoroug hly , then use it to wipe and clean the printer e x terior and tray , the paper output tray , and the a r ea around the power connector to remove all dust and paper dust. Use a clean, dry clot h to wipe and dry the clea ned surfac es. 4 Plug the power cord in to the power sourc[...]

Maintenance 10 5-10 Note Replacing the Printhead The printhead normally does not require replacement. However , if two unsuccessful B and C printhead cleanings do not re store high quality printing, or if a Service Call Error is displayed, contact a Help Desk or service center for assistance in replacing the printhead. z Contact a Canon service cen[...]

Replacing the Printhead 11 5-11 2 Press the Online butt on. The Online lamp goes off. The printer goes offline. 3 Press the Cancel Job/Utility button. The Utility Menu opens in the displ ay . 4 Press  or  to display “Replace Head” then press  . When the message “Remove Ink T ank” is displayed, the right cover is unlocked. 5 Open th[...]

Maintenance 12 5-12 Note 6 Open the ink tank covers and remove all the ink tanks. 7 Close all the ink tank covers, then close the right cover . When the display reads “Ink Draining...” this means the ink has started to drain. z About three minutes is required for the ink to drain from the printhead. 00_J80xUG_Eng.book Page 12 Friday, April 12, [...]

Replacing the Printhead 13 5-13 8 When the display r eads “Open Cover Back Upper Co ver”, open and remove the back upper cover . After removing the cover , the display reads “Rep. P .Head OK”. 9 Pull the printhead lock lever out and lower it completely . 10 Raise the printhead lock cover completely . 00_J80xUG_Eng.book Page 13 Friday, April[...]

Maintenance 14 5-14 Caution Important 11 Remove the old printhead . z If the printer was operati ng before you started to remove the printhead, allow the printer to cool for a few minutes. The metal parts of the pri nthead become very hot during printing. T o avoid minor burns, never touch the metal parts of the printhead. z Place the removed print[...]

Replacing the Printhead 15 5-15 Important z When handling the printhead, always hold it by the grips (a) on the left and right sides of the printh ead. z T o prevent poor results in printing, never touch the exposed nozzles (b) or electrical contacts (c) on the printhead. z Never try to re-attach the protective caps or packing material removed from[...]

Maintenance 16 5-16 14 Pull the printhead lock cover toward you and lower it completely until it locks. 15 Raise the printhead lock lever and push in toward the printer until it locks. 16 Re-attach the back upp er cover . On the op eration pan el “Ins. I nk T ank OK” is di splayed and t he right cover lock is released. Go on to the next step to[...]

Replacing the Printhead 17 5-17 Important 17 Open the right cover . z Make sure that the right cover was unlocked at Step 16. T o avoid damaging the printer , never force the right cover open. 18 Push up the lever of the ink tank to replace then open th e cover . 00_J80xUG_Eng.book Page 17 Friday, April 12, 2 002 12:28 AM[...]

Maintenance 18 5-18 Important 19 With the ink ports pointing down and the labe l facing in the direction shown in the illu stration below , inse rt the ink tank into the holder . z Always match the color of the in k with the correct holder b efore inserting it. The ink tank cannot be installed if you try to install it in the wrong ho lder or positi[...]

Replacing the Printhead 19 5-19 Important 22 After all ink tanks have been installed, close the right cover . Press down gently on the right cov er until you hear it click and lock. After installing the p rinthead and al l the ink tanks, “Ink Filling...” is displayed o n the operation panel while the in k tanks initial ize for operation. z If a[...]

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1 6 T roubleshooting This chapter describes how to solve problems wit h the printer . 00_J80xUG_Eng.book Page 1 Friday, April 12, 20 02 12:28 AM[...]

T roubleshooting 2 6-2 Having a problem? If the printer is not operating as you think it should or if you experience any other problems, read in order through th e list below , select the head ing that best describes your problem, then go to the referenced page. Cannot print. Æ Printer not Operating Correctly Æ P. 6 - 3    Prints but dis[...]

Printer not Operating Correctly 3 6-3 Printer not Operating Correctly Check the following items when th e printer does not operate and will not print. Cannot Print Printer not switched on. Problem 1: Power button not switched on. Solution: Press the Power button again to confirm that the Online lamp, Message lamp, and operation panel light. ( Æ P [...]

T roubleshooting 4 6-4 Cannot insta ll Windows printer driv er . Problem 1: Incorrect installer CD-ROM mounted. Solution: Mount the installer CD-RO M provided with the prin ter . Problem 2: Installer CD-ROM i s damaged. Solution: Call for service and request a new installer CD-ROM. Y ou can also download the driver from the Canon Home Pages (http:/[...]

Printer not Operating Correctly 5 6-5 Printing Does Not Start No error message is displayed. Problem 1: Printer is not selected as the destination for the print job. Solution: From the File menu select Print. In the Print dialog box make sure that the printer is selected in the Name box and start the print job again. Problem 2: Print queue has halt[...]

T roubleshooting 6 6-6 lever is down. ( Æ P .2-15) Problem 7: An ink tank has run out of ink or the nozzles of the printhead are clogged. Solution: Print a nozzle check pattern to confirm the ink supply and condition of the printhead. If an ink tank has run out of ink, replace the ink tank. ( Æ P .5-2) If you determine that the nozzles are clogge[...]

Print Job Results Abnormal 7 6-7 Print Job Results Abnormal If the results you see in the print job is not what you expect, check the items described below . Poor Print Quality Printing is faint. Problem 1: Printing on the wrong side of the sheet. Solution: Determine which sid e is the correct print side. It wil l not print correctly if printed on [...]

T roubleshooting 8 6-8 correct, stop the print job, select the correct setting, then start the print job again. ( Æ P. 2 - 7 ) Problem 2: Print media is curled or creased. Solution: Remove the creasing or curling then start the print jo b again. Black or White Streaks V isible. Problem 1: Printhead is out of alignment. Solution: When printing on p[...]

Print Job Results Abnormal 9 6-9 Print Results Do Not Match Print Job Content Broken lines are visi ble. Problem 1: Printhead is out of alignment. Solution: Use the printer operation panel to align the printhead with the “Adj. Printhead” feature. ( Æ P .6-26) Random, bizarre charact ers are printing. Problem 1: Data from the print job data str[...]

T roubleshooting 10 6-10 Colors W rong Only one color is printing. Problem 1: Grayscale printing is selected in the printer driver for the print job. Solution: On the Main tab of the printer driver , select Col or for the Color Mode and try again. ( Æ Pinter Driver on line Help) Wrong co lors are printing. Problem 1: The pr inter dr iver is no t p[...]

Print Job Results Abnormal 11 6-11 the power supply . Solution: On the printer operati on panel, open the Maint. Menu, and set Cleaning at ON to Off. ( Æ P .4-12) Problem 3: Printing a color image over a lar ge printing area. Solution: Printing a ph otograph or oth er large image normally co nsumes a large amount of ink. This is not abnormal. Erro[...]

T roubleshooting 12 6-12 Solution: Read the message and select the correct color ink tank for replacement. Make sure that the ink tank is installed correctly . ( Æ P . 5-2) Problem 2: A pr oblem has occurred wi th the ink tank . Solution: Install a new in k tank. ( Æ P. 5 - 2 ) x Ink Check Problem 1: Ink in the ink tank of the displayed color (x [...]

Print Job Results Abnormal 13 6-13 transparencies in the paper cassette. ( Æ P .2-10) Problem 5: An extra page (one more than needed for the print job) was not loaded for manual printing. Solution: Always load one more sheet than is required for the print job in the tray when executin g a manual p rint job. ( Æ P .2-18) Service Call Problem 1: Th[...]

T roubleshooting 14 6-14 Solution: Install the size and type of print media nam ed in the second line of the display on the operati on panel then press the Online button. ( Æ P. 2 - 7 ) Problem 2: The Media Size and Media T ype set with the printer driver do not match the Media Size and Media T ype set with the operation panel (with the N2000, set[...]

Removing Paper Jam s 15 6-15 Removing Paper Jams When a paper jam occu rs, the “Media Jam” message is displayed on the operation panel and the print job stop s. Follow the procedure below to check each location for paper jams and remove the jammed sheets. 1 Raise the manual feed lever . 2 Remove the pap er cassettes. If you are using Cassette 2[...]

T roubleshooting 16 6-16 3 Remove the fron t upper cove r . 4 If you see paper jam m ed at the paper exit, u se both hands to pull the jammed paper out slowly . 5 If you see paper jammed at any paper fee d slot, use both hands to pull the jammed paper out sl owly . 00_J80xUG_Eng.book Page 16 Friday, April 12, 2 002 12:28 AM[...]

Removing Paper Jam s 17 6-17 Important 6 If you see paper jammed at the back o f the printer where yo u can access the optional paper cassettes, open th e back cover (a) and the back inner cover (b), then remove the jammed paper . Grasp the knobs on both sides of the back inner covers (b) to open them. After removing the jammed paper , be sure to c[...]

T roubleshooting 18 6-18 Important 7 If you see pieces of torn paper inside the printer , remove the rear upper cover th en use both han ds to pull the jammed p aper to the front of the printer to remove it. z Never touch the encoder f ilm (a), and try to avoid touching other parts of the device. z T ry to avoid bending the transparent film (b). z [...]

Removing Paper Jam s 19 6-19 Important 8 After removing all of the jammed pa per , lower the manual feed lever . z If any of the jammed paper has torn during removal, make sure that you remove all pieces of t orn paper insi de the printer . T orn paper remainin g inside the printer could cause more paper jams. 9 Attach the front up per cover an d t[...]

T roubleshooting 20 6-20 Important Performing a Print T est If your printouts become faint or streaked with white lines, print a nozzl e check pattern to determine of the print nozzles on the printhead are clogged. Before executing the nozzle check pattern, be sure at least one A4 or letter size sheet of plain paper is loaded for printing. z Always[...]

Performing a Print T est 21 6-21 3 3Press the Cancel Job/Utility button. The Utility M enu opens on the operation p anel. 4 Press  or  to display “Nozzle Check” then press  . The nozzle check pattern prints. If there a re no breaks in the vertical and horizontal lines for each color , the nozzle check pattern is normal. z Normal Print [...]

T roubleshooting 22 6-22 5 When you are fin ished, press the Onlin e button. The On line lamp lights. The printer is ready to print. 00_J80xUG_Eng.book Page 22 Friday, April 12, 2 002 12:28 AM[...]

Cleaning the Printhead 23 6-23 Cleaning the Printhead When the ink nozzles of the printhead become clogged, you can restore normal operation by cleaning the printhead. Cleaning the printhead consume s ink, so clean the printhead only when it is necessary . T ypes of Printhead Cleaning There are three methods for printhead cleaning.     [...]

T roubleshooting 24 6-24 1 Press the Power button to switch the printer on. After a few seconds “Ready” is displayed in the operation panel and the Online lamp li ghts. 2 Press the Onlin e button. The On line lamp goe s off. The printer is set of fline. 3 Press the Cancel Job/Utility button. The Utility M enu opens on the operation p anel. 4 Pr[...]

Cleaning the Printhead 25 6-25 Note 5 Print a nozzle check pattern to de termine if normal operation has been restored. ( Æ P .6-20) z The ink nozzles cannot be cleaned correctly if ink in the tanks is low . Make sure that none of the ink tanks is low . 6 When you are fin ished, press the Onlin e button. The On line lamp lights. The printer is rea[...]

T roubleshooting 26 6-26 Important Aligning the Printhead If you notice broken vertical lines or deviation in colors in yo ur prints, print a printhead alignment patterns and align the printhead. Before printing a printhead alignment pattern, mak e sure A4 or Letter size paper is loaded in Cassette 1. Follow the procedure below to align the printhe[...]

Aligning the Printhead 27 6-27 3 Press the Se tup butto n. The Setup Menu opens. 4 Press  or  to select “Adjust Printer” then pres s  . 5 Press  or  to select “Adj. Printhead” then press  . 6 Press  or  to se lect “P rint Patter n” then pr ess  . The printhead alignment pattern prints. 7 Press  or  to se[...]

T roubleshooting 28 6-28 8 Look at “A” on the pr inthead alig nment patt ern and dete rmine the number of the vertical line that is least conspicuous. Press  or  to display th at number then pr ess  . The selected setting is prefixed with an equals sign (=) to denote the current setting for A. z Patterns A, B, C, E, F Vertical Lines Co[...]

Correcting Banding 29 6-29 Important Correcting Banding Follow the procedure below if you see white strip es or dark color stripes appear when printing on plain pa per .Before pri nting a printhead alignment pattern, make sure A4 or Letter size paper is loaded in Cassette 1. z Always load A4 or Letter size paper in Cassette 1. If paper is not loade[...]

T roubleshooting 30 6-30 3 Press the Se tup butto n. The Setup Menu opens in the display . 4 Press  or  to display “Adj ust Printer” then press  . 5 Press  or  to display “Band Adjust” then press  . 6 Press  or  to display “Print Pattern” th en press  . The banding correction print pattern prints. 7 Press  [...]

Correcting Banding 31 6-31 8 Look at the banding correctio n pattern and determin e the number of the vertical line th at is least conspicuous. Press  or  to display that number then pres s  . The selected setting is prefixed with an equals sign (=) to denote the G value for banding adjustment. Lines conspicuous Lines inconspicuous 9 When [...]

T roubleshooting 32 6-32 00_J80xUG_Eng.book Page 32 Friday, April 12, 2 002 12:28 AM[...]

1 7 Other Important Information This chapter describes options, specificati ons, and provides other information . 00_J80xUG_Eng.book Page 1 Friday, April 12, 20 02 12:28 AM[...]

Other Important Information 2 7-2 Note Options The following options can b e used with th is printer . Paper Feed Units A paper feed unit is installed below the printer to hol d an additional paper cassette. T wo paper cassettes can be added to the N1000 and one can be added to the N2 000. The printer can sw itch automatically bet ween the paper ca[...]

Options 3 7-3 Universal Cassettes These paper cassettes can be used interchangeably in the main body of the printer or with optional paper feed units. T wo univ ersal paper cassettes can be used as Cassette 1, one as Cassette 2, and one as Cassette 2 or 3. Universal Cassette UCN-11 For Cassette 1 of the N1000 Universal Cassette UCN-12 For Cassette [...]

Other Important Information 4 7-4 Network Interface Board This is the optional 10BASE-T/100 BASE-TX interface board to add a LA N port to th e N1000 or N2000. This board is compatible w ith the standard slot provided on the printer . This board can be used with a wide range of computers because it supports the use of the following protocols: TCP/IP[...]

Uninstalling the Software 5 7-5 Uninstalling the Software Follow the procedure below to uninstall the printer driver and utilities from computer . Uninstalling the Printer Driver Follow the procedu res below to u ninstall th e printer driver . 1 On the desktop click t he Start button, point to Settings , then click Printers. The Printers window ope[...]

Other Important Information 6 7-6 Uninstalling NetSpot Follow the procedu res below to u ninstall Net Spot. 1 On the deskto p click the Start button, po int to Settings, then click Control Panel. The Control Panel w indow opens. 2 Double-click the Add/Remove Prog rams icon. 3 Select NetSpot from the list of software applications then click t he Add[...]

Uninstalling the Software 7 7-7 Uninstalling NetBIOS/NetBEUI Port Monitor 1 On the desktop click t he Start button, point to Settings , then click Control Panel. 2 Double-click the Add/Remove Prog rams icon. 3 Select the utility by name from the list of software applications then click the Add/Remove button. A message prompts you to confirm the del[...]

Other Important Information 8 7-8 Specifications N1000 N2000 Print Capacity Print Method Serial Bubble Jet Print Speed Black (Draft) mode: 2 0 ppm (A4 text pattern) Color (Draft) mode: 18 ppm (A4 DTP pattern) Max. Resoluti on 2400 x 1200 dpi Interface Parallel Interface *1 (IEEE1284) 1 port 1 port USB Interface *1 (1.10 Compliant) 1 port 1 port Net[...]

Specifications 9 7-9 Dimensions (Standard) Standard 465 x 440 x 2 07 mm (w x d x h) 18.3 x 17. 3 x 8.1 in. (w x d x h) 587 x 626 x 209 mm (w x d x h) 23.1 x 24.6 x 8.2 in. (w x d x h) Cassette 2 465 x 440 x 3 10 mm (w x d x h) 18.3 x 17.3 x 12.2 in . (w x d x h) 587 x 626 x 312 mm (w x d x h) 23.1 x 24.6 x 12.3 in. (w x d x h) Cassette 2 + Cassette[...]

Other Important Information 10 7-10 Index B back cover ........... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... . 1-6, 6-17 back inner cover ........... ........... ......... ......... ......... ......... ......... ......... ......... ........ 1-6, 6-17 back upper cover ........................[...]

Index 11 7-11 J jams .... ......... ........ ......... ......... ....... ......... ......... ......... ......... ........ ......... ....... ......... .....6- 15 L lamps .... ......... ......... ...... ......... ......... ......... ......... ......... ....... ........ ......... ......... ......... .....4 -6 length guide ....... ......... ......... .[...]

Other Important Information 12 7-12 selecting s ize . ......... ......... ......... ......... ......... ......... ....... ........ ......... ......... ......... ...2-12 selecting t ype ................ ......... ......... ......... ......... ......... ........ ......... ......... ......... ...2-12 troubleshooting ...................................[...]